Hire the best BPO Call Center Specialists in Ukraine

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$20 hourly
Oleksandr L.
- 5.0/5
- (23 jobs)
Looking for a real specialist in a Contact Center World? I'm always happy to help and apply all 10 years of my Call Center experience! I'm a reliable, enthusiastic and hardworking person. I've started as a regular Customer Service agent and achieved a WFM(Workforce Management) Team Manager position. Throughout this path, I had a chance to work as a Sales Agent, a Customer Service Team Manager, started a "Follow Up" Team from the scratch (including handbook development) Finally, I've built a Workforce Management Team and had been running this Team as a Manager for around 5 years.

BPO Call Center
Microsoft Excel
Data Analysis
Technical Support
Customer Service
People Management
Customer Support
Sales
Analytics
Call Center Management
$4 hourly
Sergey S.
- 5.0/5
- (6 jobs)
My specialty is the maintenance of integrated intellectual systems, I am a competent specialist, I treat work in good faith, and I am able to cope with complex tasks. I am constantly engaged in self-improvement and improvement of my level of knowledge. Able to engage in independent research of the problem and find original ways to solve it. I have an analytical mindset and developed intuition, a hobby programming in the AVR program in various programming languages, I lead a healthy lifestyle.

BPO Call Center
Phone Support
Trello
Adobe Photoshop
Microsoft Excel
Lead Generation
Mailchimp
$25 hourly
Vladimir O.
- 0.0/5
- (2 jobs)
A results-driven functional leader with a passion for leveraging cutting-edge technologies to drive actionable insights and solve complex problems. Experienced in developing innovative machine learning models and algorithms to extract valuable information from large datasets with a strong foundation in statistical analysis and data visualization. A proactive collaborator, able to effectively communicate technical concepts to both technical and non-technical stakeholders. Developed and implemented machine learning algorithms to optimize internal processes, resulting in a 20% reduction in operational costs. Collaborated with cross-functional teams to identify business opportunities and design data-driven solutions to drive revenue growth. Created predictive models using supervised and unsupervised learning techniques, leading to a 15% increase in customer retention. Conducted comprehensive data analysis and visualization to uncover patterns and trends, contributing to data-driven decision-making. Conducted statistical analysis on large datasets to identify key variables impacting business performance, leading to the implementation of targeted marketing campaigns. Worked closely with stakeholders to define project requirements, develop data collection strategies, and present findings to senior management. Skills: Machine Learning: Supervised and unsupervised learning, predictive modeling, recommendation systems, natural language processing Data Analysis: Statistical analysis, data visualization, exploratory data analysis, feature engineering Languages: English (Fluent) Ukrainian (Native) As an ambitious business process engineer, I am constantly seeking new challenges and opportunities to apply my expertise in driving data-based insights and innovation. If you are interested in leveraging the power of data to unlock business value, let's connect and explore how we can collaborate on your next project or initiative.

BPO Call Center
Sales Funnel Builder
LinkedIn Lead Generation
B2B Lead Generation
Lead Generation Strategy
Outreach Strategy
Inbound Marketing
Outbound Sales
Niche Research
Social Media Lead Generation
Business Strategy
Business Development
Market Research
Sales Development
Lead Generation
$10 hourly
Yelyzaveta P.
- 0.0/5
- (0 jobs)
Hi there! I am Liza, and with a proven track record of delivering unparalleled customer service, I am a dedicated Customer Support Manager thriving in high-stakes environments where satisfaction is the ultimate goal. My 5 years of experience empower me to excel in both problem-solving and proactive customer engagement. 🚀 Customer Engagement Mastery: Adept at managing multi-channel interactions—phone, email, chat, and social media—my focus is on understanding and exceeding customer expectations with efficiency and empathy. 🧩 Strategic Problem Solver: I tackle challenges head-on with a blend of empathy and strategic insight, ensuring each customer receives tailored solutions that not only meet but surpass their expectations. 🌟 Seamless Cross-Channel Excellence: Whether it's resolving technical issues, addressing product/service inquiries, or offering expert guidance, I maintain a high standard of consistency and quality across all platforms, enhancing customer trust and loyalty. 📊 Data-Driven Performance Enhancer: By continuously analyzing feedback and metrics, I drive process improvements and elevate service delivery, leading to higher customer retention and satisfaction scores.

BPO Call Center
Customer Experience
Phone Support
Email Communication
Live Consultation
Call Center Management
Quality Control
Team Management
Email Support
Customer Service
Customer Support
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