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Hire the best BPO Call Center Specialists in South Africa

Check out BPO Call Center Specialists in South Africa with the skills you need for your next job.
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  • $20 hourly

    • 5.0/5
    • (6 jobs)
    Combining expertise in graphic design, virtual assistance, and content writing, I offer comprehensive solutions to elevate your brand and streamline your operations. With a focus on creativity, organization, and precision, I deliver exceptional results that resonate with your audience and drive success.
    Featured Skill BPO Call Center
    Voice Recording
    Counter
    Prompt Engineering
    Data Entry
    Poster Design
    Business Card
    Social Media Cover
    Social Post Design
    Social Media Carousel
    Flyer Design
    Virtual Assistance
    Social Media Management
    Blog Content
    Content Writing
  • $65 hourly

    • 0.0/5
    • (0 jobs)
    Brief Career Profile: I am a client-focused person with excellent customer service skills hence I am passionate about people development and I aspire to be a certified life/business coach. I have good communication skills (verbal and written). My work history shows that I easily adapt to any work environment and I embrace change. I can work independently but working in a team environment significantly ignites my passion to be creative and also lead in coming up with solutions to work-related challenges.
    Featured Skill BPO Call Center
    Customer Relationship Management
    Presentations
    Inbound Marketing
    Customer Service
    Cold Calling
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hello Thank you for checking my profile . I’m Rachel, A self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth to those around me. I may be new here on Upwork, but I am well trained outside this platform. Working as a customer service and personal assistant over the years has taught me a lot on how to cope with people. My understanding level has increased as well as being patient with customers. I also understand people come from different backgrounds and are going through a lot at times and being calm and respectful to the customers really shows how much you care, not only for them but for your job as well. Sure I am an ideal candidate for this role. It has been almost 2 years working as a customer service representative and 4 years experience as a call center agent. I believe I have the full package for this role. I believe what makes me stand out is that I have good communication skills both oral and written , capable of working effectively and efficiently.. I have experience in email handling, inbound and outbound calls. I have experience using Microsoft excel, Ms. outlook, Google docs and Google drive. I am reliable and hard working : A deadline is a deadline. I have always been particular about grammar and punctuation. No matter the length of the project , my goal is to make my clients business run smoother. I always have my eyes open for ways to increase productivity and profit. My goal has always been to exceed the expectations of both my employer as well as my customer. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities When my clients win : I win. Lets chat about how I can level up your business. My skills . .Outstanding customer services .Attention to details .Meticulous editing .Organized .Great communication .Professional voice .Flexible .Problem solver .Team player .Excellent written and verbal communication skills My strength & Qualities . Ability to work under pressure . Quick Learner . Balance Multiple projects .Accustomed to working with deadlines I believe I deliver good quality service to my clients by: 1. knowing the product. As a customer service agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. Expansive knowledge of the product is an essential customer service skill. 2. Maintain a positive attitude. Attitude is everything, and a positive attitude goes a long way in providing excellent customer service. Since most clients are not face-to-face, my attitude should be reflected in language and the tone of my voice. 3. Creative problem-solver I believe a problem-solver is very important as a freelancer. When working on a project and something goes wrong or the is something that you need to fix, but you unable to reach your client you need to be able to solve the problem or at least be open minding about it . There is nothing wrong with asking if something seems to not make sense but being open to solving the problem on your own shows you have good qualities. If you're interested with working with me feel free to contact me.
    Featured Skill BPO Call Center
    Customer Service
    Data Entry
    Customer Support
    Typing
    Cold Calling
    Phone Communication
    Sales
    Writing
    Video Editing
    Call Center Management
    Email Support
    Phone Support
  • $13 hourly

    • 5.0/5
    • (1 job)
    I am customer service specialist with over 15 years experience with account management, bookkeeping, administration and financial services experience.
    Featured Skill BPO Call Center
    Account Reconciliation
    Light Bookkeeping
    Call Center Management
    Debt Collection
    Office Design
    Invoicing
    Management Skills
    Accounting
    Microsoft Office
    CMS Development
    Sage
    Microsoft Excel
    Bookkeeping
    Intuit QuickBooks
  • $25 hourly

    • 5.0/5
    • (2 jobs)
    * EXECUTIVE SUMMARY Client Care Representative OFFERING a high-energy, exciting and driven approach to the industry that I find myself in. *Answering a high volume of inbound calls with clients or potential clients to ensure that they get the help that they need as quickly as possible. * Make the necessary outbound calls to customers with queries to ensure that they are assisted timeously and seamlessly. * Dealing with complaints of disgruntled and unsatisfied customers to turn their experience with the business around. * Excellent time management to meet deadlines for necessary outcomes for the company.
    Featured Skill BPO Call Center
    Call Center Management
    Microsoft Office
    Database
    Teaching English as a Foreign Language Certification
  • $5 hourly

    • 0.0/5
    • (1 job)
    PROFILE I am a seasoned professional with extensive experience in a Contact Centre. I can handle urgent transcription projects with high accuracy. I also offer chat moderation, Virtual Assistance and content, article or speech writing remotely.
    Featured Skill BPO Call Center
    Content Creation
    Live Transcription
    Audio Transcription
    Management Skills
    Writing
    Call Center Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a debtor collection specialists with customer service experience as well as banking expperience.
    Featured Skill BPO Call Center
    Appointment Setting
    Data Entry
    Customer Service
  • $27 hourly

    • 0.0/5
    • (0 jobs)
    Experienced Operation s Executive with over 9 years direct experience in the fast paced Contact Center and Service Help Desk environment.
    Featured Skill BPO Call Center
    Business Process Outsourcing
    Operations Management Software
    Customer Service
    Customer Experience Management Software
    Customer Care
    Customer Engagement
    Recruiting
    Customer Experience Research
    Journey Mapping
    Customer Experience
    Call Center Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a passionate and detail-oriented professional with experience in office administration, customer service, team management, and education. My career started in a daycare setting as an Office Administrator and Personal Assistant to the Principal, where I handled daily operations, financial oversight, and team coordination. This role taught me the importance of organization, multitasking, and effective communication—skills that I have carried forward into every role since. I pride myself on my proactive approach and adaptability to different roles and challenges. With a strong ability to connect with people, manage teams, and maintain high standards of organization, I’ve worked across various industries, including education, customer service, and marketing. I recently completed a Virtual Assistant Certification with ALX South Africa, which further sharpened my skills in project management and client relationship management. Key Achievements: = Managed administrative operations for a daycare with over 50 children and 15 staff members, including scheduling and financial transactions. = Supervised a team of 10 teachers and support staff, boosting team efficiency by 30%. = Balanced dual roles as a Group 2 Class Teacher and Office Administrator, demonstrating strong multitasking and time management. = Implemented a customer feedback system at Call On Me Marketing, increasing satisfaction scores by 20%. =Reduced administrative errors by 15% through attention to detail and improved workflows at Omnico4me. Key Skills: = Project Management = Customer Service and Experience = Office Administration and Team Management = Proficiency in Microsoft Office (Word, Excel, Outlook) = Organization, Attention to Detail, and Problem-Solving I am looking to bring my skills to a new opportunity as a Virtual Assistant, where I can provide top-notch administrative support and help businesses run smoothly. If you’re interested in working together or have any questions, feel free to reach out!
    Featured Skill BPO Call Center
    Virtual Assistance
    Outbound Call
    Debt Collection
    Management Skills
    Calendar Management
    Office 365
    Determine
    Communication Skills
    Time Management
    Front Desk
    Administrative Support
    Customer Service
    Inbound Inquiry
    Freshdesk
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    STRENGTHS & INTERESTS I am Action-Orientated person On my free time I watch Movies I am Confident I play Music to calm my nerves. I get Motivated and feel better when I reach my targets. I also like writing stories and poems Writing
    Featured Skill BPO Call Center
    Business Process Outsourcing
    Business
    Call Center Management
    Phone Communication
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I have been a stay home mom for 6 years and I am looking for half day work in the mornings or any work from home work. I am good with computers and typing. I have flexible hours. I have done a course in teaching TEFL also done Mentor and coaching while I was at home.
    Featured Skill BPO Call Center
    Call Center Management
    English
    Online Writing
    Customer Care
    Data Entry
    Teaching English
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    I am a result and delivery driven individual with 15 years of experience in Call center, Customer service, and credit control. I also have experience in people, and business management which entailed Financial management, Risk Management, and Project management on various special projects. My previous experience included Cash Management services, Training, Operational health and safety, and Client services.
    Featured Skill BPO Call Center
    Management Skills
    Training
    SMS
    Customer Experience
    Customer Support Plugin
    Data Entry
    Customer Satisfaction
    Problem Solving
    Email Support
    Customer Service Training
    General Transcription
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    I am a Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in various social media platforms and office technology. Dedicated to identifying customers needs and delivering effective solutions to all problems. I have excellent time management skills, combined combined with a superior knowledge of the customer service industry. Bilingual, hard working and ready to join my next team.
    Featured Skill BPO Call Center
    Computer Skills
    Meeting Notes
    Microsoft Word
    Customer Service
    Office Administration
    Telephone System
    Email
    Invoicing
    Customer Care
    Virtual Assistance
    Data Entry
  • $10 hourly

    • 2.8/5
    • (1 job)
    Hey Nolo here, Thanks for stopping by. I'm a well spoken person , very fluent in English. Sales and Customer Service is where my passion is, given the opportunity I'm open to exploring more opportunities. I've recently worked with an American BPO where I've grown not only as an employee but an individual. I'm a fast learner, hardworking and a very goal driven individual, always willing to add value to my workplace. I love learning and I'm a team player.
    Featured Skill BPO Call Center
    Sales Operations
    Creative Direction
    Sales Management
    Writing
    Creative Writing
    Sales Development
    Call Center Management
    Customer Service
    Outbound Sales
    Sales
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    As an experienced Social Media Manager and Digital Marketing Expert, I specialize in crafting tailored strategies that elevate your brand’s online presence and drive results. With expertise in SEO, Google Ads, and social media management, I help businesses grow by creating engaging content, optimizing websites for search engines, and running high-converting paid ad campaigns. I focus on delivering measurable outcomes, whether it’s increasing brand awareness, boosting website traffic, or generating leads. With a proven track record of success and a passion for results-driven digital marketing, I’m here to ensure your business thrives in the online space.
    Featured Skill BPO Call Center
    Zulu
    Cold Call
    Mobile App Testing
    Zendesk
    South African English Dialect
    Zoho CRM
    South African English Accent
    Customer Support
    Technical Support
    Customer Service
    Email Support
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    Hello everyone! My name is Franck Duck Mwamba and I am delighted to introduce myself as a beginner in the world of freelancing, but also come to bring my touch of expertise in the field of customer care and call center... My strengths include writing skills, creativity, the ability to think outside the box, the desire to always learn as well as to work under intense pressure while delivering the results expected by my superiors... I look forward to learning from professionals and newcomers in this field. ... Thank you for your time.
    Featured Skill BPO Call Center
    Technical Support
    Call Center Management
    Construction Document Preparation
    Specifications
    Phone Communication
    Customer Service
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE EDUCATION Enthusiastic Multitasker who's passionate about Technology and Business. Customer satisfaction driven and goal/target oriented with interpersonal and conceptual skills. Have objective management qualities relevant to diverse organizational department with professional liaison ethics. Embracing personal development opportunities to remain relevant in corporate innovative advancements. Individually motivated and a team-player within a working environment, especially for a common company success goal.
    Featured Skill BPO Call Center
    ChatGPT
    Office Administration
    Virtual Assistance
    Data Entry
    General Transcription
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Results-driven and creative individual with a unique blend of experience in customer service, sales, entrepreneurship, and the beauty industry. With strong numeracy skills and a keen eye for detail, I excel at analyzing data, identifying trends, and driving business growth.
    Featured Skill BPO Call Center
    Sales
    Accounting Basics
    Computer Skills
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I'm a new live chat agent beginner. Also a call centre agent. Working with people is my thing. Regular communication is important to me, so let's keep in touch.
    Featured Skill BPO Call Center
    Call Center Management
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    SKILLS : Quality Assurance Answering Questions Gathering Information Problem-Solving Skills Switchboard Management Professional Communication OBJECTIVE Helpful individual adept at providing detailed and correct information to inquiring customers. Skilled in Front desk management and call routing. Displays poised and eloquent demeanor to convey a positive company image. Seeking a Full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
    Featured Skill BPO Call Center
    Phone Communication
    Customer Service
    Management Skills
    Quality Assurance
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