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4.8/5
based on 8,036 client reviews
  • $12 hourly
    Hello! I'm Aldryn, a top-rated plus Senior Business Analyst and General Virtual Assistant with almost 5 years of accumulated experiences in different field. If you need excellent support and management, I'm here to help! Services I Offer: ✨ Automated Monitoring Systems: Quick development using advanced tools. ✨ Key Performance Indicators: Realistic targets achieved through thorough analysis. ✨ Streamlined Workflows: Clear, standardized procedures for efficiency. Certifications: ⚙️ Lean Six Sigma Green Belt (Trained) - April 2024 ⚙️ Project Management Orientation - August 2022 ⚙️Certified Lean Six Sigma Yellow Belt - May 2022 ⚙️ Industrial Engineer - March 2017 Technical Apps: ⚙️ Adobe Lighting, Canva, Google Sheets, Google Slides, Google Calendar, Google Docs, Google Analytics, Microsoft Word, Excel, Visio, Publisher, Teams, Outlook, PowerPoint, Project, VBA/Macro, SketchUp CRM/PM Tools: ⚙️ Trello, Asana, Slack, Miro, Monday.com, Zoho One, JIRA
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Virtual Assistance
    Business Process Modeling
    Product Analytics
    Customer Care
    Microsoft Excel
    Dashboard
    Requirement Analysis
    Data Analysis
    Operational Planning
    Business Intelligence
    Process Improvement
    Process Documentation
    Business Analysis
    Project Management
  • $25 hourly
    Be stress free from worries of financial and tax compliances. You can focus more on growing your own business and increasing your sales! I am a dedicated Certified Public Accountant with more than 10 meaningful years of experience. I am QBO Certified Pro Advisor and Xero Certified. I always pay extra attention to the details of working paper and focus on accuracy as well as an excellent presentation for reviewers. Self-review skill is my key attribute for performing every task. Having achieved many goals in my accounting, tax and internal auditing services career, I am interested in expanding my professional horizons in these fields. I would enjoy having the opportunity to talk with you about your financial needs, and how I could use my extensive knowledge, skills and experience to benefit your organisation. I'm absolutely friendly and creative! I love crafts, reading magazines, cooking and watching shows related to fashion, travels, lifestyle and romance.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    QuickBooks Online
    Xero
    Data Entry
    Accounts Payable Management
    Business Analysis
    Financial Analysis
    PayPal Integration
    MYOB Administration
    Chart of Accounts
    Bank Reconciliation
    Microsoft Excel
    Month-End Close Assistance
    Intuit QuickBooks
  • $56 hourly
    Hello! I’m Ali Abdul Rab. I believe in progress through data-driven decisions. My mission is to empower startups with the necessary and actionable data they need to drive growth and make a lasting impact on the world. That's why I offer Mixpanel services, providing startups with the ideal flexibility and support to track key KPIs, analyze user behavior, and navigate their path to achieving product-market fit. 𝗔𝗿𝗲 𝘆𝗼𝘂 𝗮 𝘀𝘁𝗮𝗿𝘁𝘂𝗽 𝘀𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘁𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘂𝘀𝗲𝗿 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿, 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗼𝗿 𝗺𝗮𝗸𝗲 𝗱𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀. 🛠️ 𝐖𝐡𝐨 𝐓𝐡𝐢𝐬 𝐢𝐬 𝐅𝐨𝐫: 1️⃣New startups planning to launch and needing a robust analytics setup. 2️⃣Startups in the early stages (3-6 months old) seeking clarity on user interaction with their product. 3️⃣Established startups struggling with Mixpanel data discrepancies or ineffective KPI tracking. 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮'𝐥𝐥 𝐆𝐞𝐭: ✅ Analytics Strategy: Finalize what data, events, reports we’ll need to meet your goals and tracking KPI’s ✅Scalable Analytics Schema: Get Saleable Analytics Schema/Tracking Plan which you don’t need to revise altogether every time product changes or you introduce new features. ✅Mixpanel Implementation: Whether you need full implementation or guidance for your developers, I've got you covered. ✅Custom Dashboard Creation: Get tailored reports, funnels, and insights to monitor user behavior and product performance. ✅Data Attribution Solutions: Understand where your users come from and optimize your marketing efforts. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞? 🟢Actionable Data Insights: I don’t just offer data, It’s useless If it doesn’t provide actionable items. I provide insights that drive decisions, improve user retention, and track product evolution. 🟢Marketing & Growth Expertise: I won’t just simply gather data as requested, I provide more. As a seasoned Growth Manager, I not only collect data but also guide you on what data is essential for your growth. My strategy ensures every piece of data collected serves as a catalyst for your company's success. 🟢Expertise & Experience: Built analytics strategy for 10+ startups including both B2B and B2B Business all over the globe 🟢Ongoing Support & Consultation: Continuous support post-project. Assistance is just a message away, ensuring your data analytics journey is smooth and reliable. 🟢Confidentiality & Security: Your data is safe with me. I respect your privacy and adhere to strict NDA policies. 🟢Flexible Timezone Adjustment: Global startups? No problem. I work across time zones to provide seamless service. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐄𝐦𝐩𝐨𝐰𝐞𝐫 𝐘𝐨𝐮𝐫 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐰𝐢𝐭𝐡 𝐃𝐚𝐭𝐚? Contact me for a detailed discussion/Mixpanel Demo on how we can leverage Mixpanel to transform your product’s analytics into a powerhouse of growth
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Web Analytics
    Amplitude
    Data Analysis
    Marketing Analytics
    Analytics
    Facebook Ads Manager
    Data Visualization
    Growth Strategy
    Digital Marketing
    Business Analysis
    Mixpanel
    Google Analytics
    Google Ads
  • $60 hourly
    ✅ TOP-RATED Product Manager/Business Analyst on Upwork, specializing in large-scale digital transformation projects. I have collaborated with high-profile enterprise clients such as: Real Chemistry ($555M Revenue Per Year) Vodafone UK (£40B Revenue Per Year) Capgemini Engineering UK (€15B Revenue Per Year) Link Asset Services UK (Link Group) (£1.4B Revenue Per Year) Engeo ($30.0M Revenue Per Year) 🔹 Services ❇️ Strategy & Research: 🔸 Define a clear and actionable vision for your product 🔸 Develop comprehensive product ideation and features 🔸 Build detailed product roadmaps and strategic walkthroughs for stakeholders 🔸 Craft product strategy that aligns with your business goals ❇️ Business Analysis & Requirements: 🔸 Comprehensive Requirement Gathering: Ensure all business requirements are meticulously gathered through stakeholder interviews, workshops, and data analysis. 🔸 Business Process Modeling: Analyze current business processes and identify opportunities for optimization, improvement, and automation. 🔸 Gap Analysis & Opportunity Identification: Anticipate potential challenges and missed opportunities, offering actionable recommendations to maximize business value. 🔸 PRD & BRD Development: Craft detailed Product and Business Requirement Documents that align with stakeholder expectations and development capabilities. 🔸 Wireframes & Prototypes: Translate complex business requirements into intuitive wireframes and interactive prototypes, ensuring seamless user journeys and alignment with the product vision. 🔸 Stakeholder Management: Skilled at communicating complex technical information in an easily digestible format for both technical and non-technical stakeholders. 🔸 Cross-Functional Collaboration: Extensive experience working closely with developers, designers, QA, and solution architects to ensure that business requirements are accurately translated into technical solutions ❇️ Execution: 🔸 Manage the Product Development Lifecycle: From initiation to final release, I ensure your project is delivered on time, within scope, and with the highest quality. 🔸 Agile & Iterative Development: Incorporate best agile practices to promote flexibility and responsiveness throughout the development process, ensuring continuous delivery and improvement. 🔸 Cross-Functional Team Management: Lead teams consisting of developers, designers, QA, and solution architects to bring projects to successful completion. 🔸 MVP Development & Product Demos: Develop minimum viable products that quickly address core needs and provide rapid feedback loops to guide future iterations. 🔸 Backlog & Release Management: Efficiently manage product backlogs, prioritizing tasks to align with business objectives and ensure timely releases. 🔸 User Onboarding & Feedback: Design and implement smooth onboarding processes for end-users and collect actionable feedback for continuous product refinement. 🔹 Industry Expertise: Fintech, Health-tech, Telecom, Manufacturing, Logistics, HR, Retail, E-commerce, Legacy Systems, B2B Applications, Change Management, Digital Transformation 🛠 Tools I Use: Lucid Chart, Visio, Asana, Jira, Confluence, Notion, Aha.io, Trello, Airtable, Milanote, Typeform, Maze, FlowMapp, Whimsical, IBM Rational Rose, Adobe XD, Figma, Framer, Webflow, and more. 🙏 Thank you for reviewing my profile! If you're interested in working together, please send me an invite. I'm happy to have a quick 20-30 minute call to discuss your project. I look forward to working with you! Murtaza
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    SAP
    Healthcare IT
    Salesforce
    Enterprise Software
    Business Analysis
    Agile Software Development
    Data Modeling
    Requirement Management
    Process Flow Diagram
    Product Roadmap
    Requirements Specification
    User Stories
    Product Management
    Information Architecture
    UI/UX Prototyping
  • $12 hourly
    I'm an expert in Business Analysis, Content Writing, Article Writing, and Blog Writing. I have 5+ years of experience in Business analysis and content writing, Article writing, and Blog Writing. I can manage everything related to content on your website. Overall, I can help to take your website from ZERO to HERO. My goal is to support causes doing great work. I am always plugged into finding ways to help you innovate and run more smoothly. It is important to me to build long-term relationships with my clients, so I'm primarily looking for long-term projects. I'm flexible with my working hours and will be happy to discuss your project at your earliest convenience. I have Excellent Written and Verbal Communication Skills. I have worked with many customers in the United States, the UK, Australia, Canada, and various other countries. Despite different time zones, I am able to interact with clients worldwide and am able to deliver successfully. Key areas that I can cover for the business analysis are: • Business idea generation/fine-tuning • Flow chart development • Identifying and allocating resources • Segregation of functional and non-functional requirements • Clarifying a business idea • Requirement Elicitation • Planning development activities • Validating requirements • Standardizing the software development process • Requirement Gathering • Researching business problems • Deciding on the expected business value Deliverable: Manually write/rewrite content 100% original rewrite content In-depth research from authoritative sources Direct delivery to your CMS. On-time delivery. Nothing makes me happier than completing your projects in a way that is beyond your expectations. Feel free to contact me. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Social Media Content Creation
    SEO Writing
    Documentation
    Content Creation
    Requirement Analysis
    Content SEO
    Content Writing
    Copywriting
    News Writing
    Article Writing
    Website Content
    Content Marketing Strategy
    Blog Writing
    Business Analysis
    Business Writing
  • $100 hourly
    I am Microsoft Certified Professional. Very likely that this fact may not be something predominant for you, but I believe a good starting point to consider our collaboration. Please check my verified certifications on my profile page. You'll also find there the number of projects and success stories I've delivered for my clients. My professional experience with Microsoft Dynamics 365 Business Central and its predecessor, Microsoft Dynamics NAV, covers more than 12 years. I can implement Business Central for your company or take over your half-implemented solution from an unreliable partner. WANT TO GAIN MORE EXPERIENCE WITH BUSINESS CENTRAL, TRAIN YOUR USERS, AND AUTOMATE THEIR DAILY ROUTINES IN THE SYSTEM? I'm ready to consult your team and share my experience in configuring and operating Business Central in the following areas: financial accounting (chart of accounts, account payables and receivables, bank reconciliation, fixed assets, intercompany transactions, financial consolidation), supply chain management (distribution, warehousing, replenishment), manufacturing and retail (LS Central, LS Nav, LS Hospitality, LS Forecourt from LS Retail). LACKING SOME FEATURE IN BUSINESS CENTRAL OR STRAGGLING FROM IRRITATING ERRORS? With my technical background, I can easily troubleshoot errors, customize the standard functionality to your needs or industry-specific requirements, create bespoke features or modules from scratch, and develop new reports and document templates matching your company's corporate style and identity. I am also experienced with and implemented numerous integrations between Business Central and other on-prem systems and online services (Dynamics 365 for Sales, Magento, InforWM, Quantum Qguar, custom web, and mobile apps, etc.). INTERESTED IN BUILDING YOUR COMPANY'S BUSINESS INTELLIGENCE AND ADVANCED REPORTING? I can help you to expose your Business Central's data to Power BI. Together we can design reporting solutions that can answer questions from your specific business domain or niche, which is not possible with off-the-shelf Power BI reports. Moreover, little or none of such reports can effectively mine Business Central's data, as it requires a deep understanding of the internal data model, while also respecting established data consistency rules. Please do not hesitate to contact me to discuss your upcoming implementation project or desired modifications. I will be more than happy to share my experience and knowledge with you! Looking forward to hearing from you!
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    JavaScript
    PHP
    Microsoft Power Automate
    Business Analysis
    Enterprise Resource Planning
    Microsoft Power BI
    Microsoft Dynamics Development
    Microsoft SQL Server Administration
    Microsoft Dynamics ERP
    MySQL
    Microsoft Dynamics 365
  • $70 hourly
    I am a member of the Expert-Vetted Freelancers category, which tags the top 1% of freelancers in Upwork. The badge is only visible for Enterprise Upwork clients. ( support.upwork.com/hc/en-us/articles/360049702614). THE DIGITAL TRANSFORMATION JOURNEY GUIDE: Drive your business towards successful digital transformation with a seasoned professional experienced in ERP/CRM implementations and passionate about digital innovation. I specialize in optimizing processes, leveraging advanced technologies, and achieving sustainable growth. STRATEGY: Develop tailored digital transformation strategies to align your business goals with cutting-edge technologies, enhancing operational efficiency and customer experience. AGILE PROJECT MANAGEMENT: Adopt an agile approach for flexibility, adaptability, and continuous improvement throughout the project lifecycle. Leverage industry-leading tools like Jira to optimize resources, control timelines, and mitigate risks. TRAINING AND EMPOWERMENT: Provide comprehensive training programs to empower your teams, reducing reliance on external consultants and maximizing value from digital tools. CUSTOMIZED DEVELOPMENT: Implement tailored functionalities to meet specific workflows and requirements, leveraging a dedicated development team and the robust Jira platform. BPMN-DRIVEN PROCESS DESIGN: Map and optimize critical workflows using BPMN (Business Process Modeling Notation), improving efficiency, streamlining operations, and enabling future automation initiatives. Let's embark on a transformative journey to unlock your business's full potential. Reach out to explore how I can guide you through the complexities of digital transformation and deliver sustainable results.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Project Management
    Requirements Specification
    Enterprise Resource Planning
    Solution Architecture
    Process Improvement
    Odoo
    Business Process Model & Notation
    Product Management
    Business Process Management
    Jira
    Requirement Analysis
    Software Architecture & Design
    Business Analysis
    Business Process Modeling
  • $120 hourly
    I am a seasoned Salesforce Certified Expert with over 10 years of experience in delivering high-quality Salesforce solutions. With six Salesforce certifications, including Salesforce Certified Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, and Certified Associate, I bring a wealth of knowledge and expertise to every project. I specialize in Salesforce implementation and customization, tailoring solutions to meet unique business needs across Sales Cloud, Service Cloud, and Marketing Cloud. My integration expertise includes seamless connections with third-party systems such as HubSpot, Call Tracking Metrics, and GuideCX, ensuring efficient data flow and enhanced functionality. Additionally, I excel in designing and implementing automated workflows to improve operational efficiency and reduce manual tasks. My experience extends to knowledge base management within Salesforce, creating comprehensive resources that enhance customer self-service capabilities and support efficiency. I am proficient in data mapping, migration, and management, ensuring data integrity and consistency across systems. I am also dedicated to providing thorough training and ongoing support to clients, ensuring successful adoption and optimal use of Salesforce solutions. Some of my highlighted projects include the integration of Chargent to streamline billing and payment processes, reducing manual errors and enhancing customer satisfaction. I have also enhanced lead tracking and sales performance with Call Tracking Metrics integration, and improved customer onboarding efficiency by 40% using GuideCX. My work with Marketing Cloud Account Engagement has increased lead conversion rates by 30% through personalized and targeted marketing campaigns. Additionally, my HubSpot to Salesforce integration achieved a 95% reduction in data discrepancies and a 20% increase in lead conversion rates. Implementing Service Cloud, I enhanced customer support operations with a centralized Help Center and comprehensive Knowledge Bases, improving case resolution times and reducing support costs. My goal is to leverage my Salesforce expertise to help clients optimize their CRM processes, improve customer engagement, and drive business growth. Let's connect to discuss how I can help you achieve your Salesforce objectives!
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    API Development
    Apex
    Salesforce App Development
    Salesforce CPQ
    Automation
    System Administration
    API Integration
    Business Analysis
    Salesforce
    Salesforce CRM
    CRM Software
    Salesforce Service Cloud
    Visualforce
    Salesforce Lightning
    SOQL
    Salesforce Sales Cloud
  • $54 hourly
    As an honored professional having gained 15 years of experience in Business Process Improvement and Optimization, I am skilled in Workflow Design, Workflow Automation, Business Analysis, and Project Management. Through Implementing Process Automation Strategies (Among Other Things), AI Integration (Such as ChatGPT, Gemini, Bard), and CRM Implementation, I have FIRMLY proved my worth to my clients and saved Over $1 MILLION for them. 🚀💼💰 Top 1% Upwork EXPERT-VETTED for Business Scalability Strategy, catching the net above half a million dollars through (Upwork, Agency & Linkedin). 💪💼💰 My expertise spans: ✔️ Project Managing with Clickup, Monday.com, Asana, Jira, and Trello will be on the agenda. 📊💼 ✔️ Automation of Workflow through Zapier, Pipedrive, Active Campaign, and GoHighLevel. 🤖⚙️ ✔️ Through OKR and BPA coaching, we intend to boost the performance of your business. 📈💡 ✔️ CRM Setup and extensive experience working with Monday.com, HubSpot, Pipedrive, ActiveCampaign, and Sales Force. 💻📈 If you’re looking for cutting-edge solutions to Scale, Grow your business Streamline Processes, and ultimately achieve Efficiency in your business operations, you have come to the right place. Utilize my deep knowledge as the catalyst for your organization’s growth and prosperity, having AI (Artificial Intelligence) in the mix of things. 🌟💡 I encourage you to prioritize the highest quality workmanship for your business growth and automation project. Let's Connect! 🤝🚀
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Process Improvement
    Process Optimization
    Project Management Professional
    Project Workflows
    Project Management
    Marketing Operations & Workflow
    Automated Workflow
    ClickUp
    Zapier
    ChatGPT
    Automation
    Project Plans
    Business Operations
    Business Process Management
    Business Analysis
  • $85 hourly
    MSc in Information Systems Management | Elite PMP, PgMP, & PMI-ACP, PfMP, PBA With 16 years in the tech industry, I specialize in Agile methodologies and project management, consistently achieving a remarkable success rate. My strengths lie in software development strategy, visionary leadership, and tailored solutions for SMEs. Notable accomplishments include pioneering innovative business paradigms and championing sustainability in diverse projects. My educational background, highlighted by a Master's in Information Systems Management and top-tier certifications like PMP and PMI-ACP, complements my hands-on experience. I approach every project with passion, precision, and a commitment to delivering unparalleled value.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Cross Functional Team Leadership
    Software Architecture & Design
    Solution Architecture
    Portfolio Management
    Agile Software Development
    Agile Project Management
    Management Information System
    User Experience Design
    FinTech
    Project Portfolio Management
    Product Development
    Business Analysis
    Project Management
    IT Consultation
  • $40 hourly
    I perform process evaluation, documentation, procedure writing, process mapping, Process Improvement testing and implementation of Strategic as well as BAU Business Process Solutions that will enable Business areas to function more effectively, manage process risk, process costs, productivity, process improvement and customer service. I also do project management. I am proficient in MS application like Word, Excel, PowerPoint, Access, Visio, Publisher, Project Plan I have 8 years of experience in various profile as Customer services, Data Entry, Typing Work, Project Management Officer etc. I will do whatever is necessary to help you manage and accomplish project/task needed for your business. I take pride in my work and therefore, I try to show good levels of initiative and integrity through accomplishing my duties effectively and efficiently. I will feel happy to assist you in your project/task. Please contact me to discuss the project/task. This is to ensure that both parties have made an agreement.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Process Design
    Business Process Management
    Business Analysis
    Process Engineering
    PRINCE2
    Project Plans
    Lean Consulting
    ProcessMAP Document Management
    Business Process Modeling
    Customer Support
    Six Sigma
    Project Management
    Process Improvement
    User Acceptance Testing
    Data Entry
  • $225 hourly
    EXPERIENCE SUMMARY Expert-Vetted Technical Project Manager/Solution Architect/Business Analyst • Over 20 years’ experience working with C-Suite sponsors, business process owners, developers, designers, digital media audio/content creators, data analysts, and end-users. • Experience architecting solutions and proofs-of-concept for new processes and integrations. • Skilled in facilitating the design of innovative solutions that manage change and maximize stakeholder satisfaction while optimizing enterprise demand and resource management. • Ensure delivered business value aligned with strategic business goals. • Consistently employ solid portfolio/program/project management techniques, business process management, collaboration tools, and metrics, ensuring that the right information gets to the right individuals, empowering them to make the right decisions at the right time. • Commitment to continuous learning and customer satisfaction. TECH TOOLS EXPERIENCE Atlassian Suite, ClickUp, Teamwork, Slack, Git AWS, GCP, Azure, Heroku Data Integration Tools (APIs, RESTful web servcies) Data platform implementations; ETL/ELT pipelines Platform authentication patterns (SAML, SSO, OAuth) Jira Service Management, Salesforce Service Cloud, ServiceNow Scrum, XP, DAD, Kanban, Lean SixSigma PMBOK, PMI-Agile, PRINCE2; ITIL, ITSM/CSI; BPMN, UML, IIBA Domain-driven design, application design patterns, TDD/BDD EDUCATION Scrum.org: PSM I Certification /PSM II Training Atlassian: Agile Development with Jira Software Cert Prep (ACP-300) Atlassian: Managing Jira Cloud Projects Cert Prep (ACP-MJCP) Atlassian: Jira Cloud Administrator Cert Prep (ACP-JCA) Blockchain Training Alliance: multiple certification prep courses Pluralsight: multiple software dev, solution architecture, security/compliance courses Salesforce: Platform Dev I Certification Prep (CRT 450) Salesforce: Salesforce Admin Certification Prep Salesforce: Salesforce App Dev Certification Prep UC San Diego: Research Administration I (Certificate) UC San Diego | ITS: Lean Six Sigma Yellow Belt (Certificate) UC Irvine: Project Management Certificate (PMBOK 5th ed) U Alberta: Software Product Management and Agile Practices (Certificate)
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Product Management
    Jira
    Leadership Skills
    DevOps
    ITIL
    Business Analysis
    Atlassian Confluence
    Agile Software Development
    Solution Architecture Consultation
  • $70 hourly
    I have more than 30 years of leadership, management, and development experience in IT. I was a Vice President for a major financial firm in New York for the bulk of those years, leading development teams, performing business analysis, managing projects and development, and actually doing development myself. Over the years there, I coded in various languages, from C, C#, Pascal, and Java, and integrated applications to MQ, DB2, and SQL Server. There, I worked primarily on Linux and Windows. My clients there consisted primarily of the Legal and Compliance divisions and Finance. More recently, I've worked for small companies as a developer and director of Development. Here, I have, again, been involved in business analysis, requirements documentation, project management, and code development. The languages and tools my teams and I have used were primarily PHP, GIT, Javascript, Java, Python, MySql, Zoho Creator, and Zoho CRM. I have integrated a variety of systems, including MQTT, Twilio, Zapier, and Zoho. Currently, my work consists almost entirely of helping clients with their Zoho platforms, setting up or adjusting their CRM, creating new Creator applications, setting up their Analytics, or integrating external systems with the Zoho suite. As a Zoho CRM/Creator Partner, I am passionate about engaging with my clients to help them improve their organization's needs and processes using Zoho’s suite of applications and tools. Between CRM, Creator, Forms, Books, Documents, Analyst, and Campaigns (to mention a few), Zoho has solutions for every small to medium-sized business. My specialty is working with clients to adapt Zoho to their operations, in particular, CRM and Creator. I also specialize in integrating Zoho applications with external systems and APIs. Well-versed in Zoho Deluge, its pros and cons, strengths and weaknesses, I also enjoy taking Zoho Creator far beyond its out-of-the-box limits and making (as Zoho calls it) the "operating system of business" into tailored applications for any kind of business or organization. Now, with the onset of rapidly improving AI, there are multiple opportunities to add AI to your Zoho suite. Let's talk about what Zoho offers natively or what you can do with tools such as Make and Open AI.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Twilio API
    API Integration
    Node.js
    Zoho Creator
    RESTful API
    Data Analysis
    Zoho CRM
    PHP Script
    Business Analysis
  • $10 hourly
    I am a Certified QuickBooks ProAdvisor and Xero Certified professional with a distinguished background as a Certified Chartered Accountant (equivalent to a US CPA) and over fifteen years of experience. We have completed over 800K hours of bookkeeping, payroll, and tax return processing and managed more than 1,200 client projects. As the director and co-founder of a dedicated agency, I lead a team of 70+ professionals specializing in financial outsourcing services for accounting firms and SME businesses across Australia, the US, the UK, the UAE, Ireland, and Canada. Why Choose Us? Expertise: Certified Xero, QuickBooks, and QuickBooks Online ProAdvisors with 14 years of focused experience in accounting. Industry Experience: Serving a diverse range of industries with specialized accounting services. Commitment: Delivering timely, accurate financial records to ensure smooth tax filing and easy compliance with accounting standards. Collaboration: Working closely with your tax accountant to optimize and streamline financial processes. Reporting: Providing regular, detailed monthly reports to keep you informed about your business’s financial health. Certifications: Our ISO 9001 and ISO 27001 certified facility underscores our commitment to quality and data security. Benefits: Extensive experience, deep industry-specific expertise, and a strong commitment to secure and efficient financial management. Our Services: Our services encompass comprehensive bookkeeping solutions, including general bookkeeping, AR and AP management, write-ups, detailed reconciliations, payroll processing and accounting, and financial statement preparation. Additionally, we handle month-end and year-end closing, management reporting, cash flow management, tax return preparation and filing support, fixed asset and inventory management, budgeting and forecasting, audit support, compliance with accounting standards (GAAP/IFRS), and the creation of custom financial dashboards and KPIs. We also assist with sales tax/VAT return preparation, data entry, and overall financial data management, ensuring comprehensive and efficient management of your accounting needs. Client Industries: We serve clients across various sectors, including e-commerce, retail, recruitment, social networking, online gift stores, cleaning, real estate & property management, merchandising, construction, entertainment, medical, healthcare, consulting, legal, travel, marketing, IT & software, scaffolding, logistics, haulage, salons, and bars & restaurants. How We Work To ensure high-quality service, we assign a dedicated team member with four years of experience as your primary point of contact. Additionally, a Team Leader reviews their work to ensure accuracy, and I conduct periodic reviews of quality and communication to maintain our high standards.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Account Reconciliation
    Financial Accounting
    Accounts Receivable
    Accounts Payable
    Tax Preparation
    Accounting Basics
    Financial Reporting
    Bank Reconciliation
    Accounting
    Payroll Accounting
    Bookkeeping
    Buildium
    Xero
    Intuit QuickBooks
    Sage
  • $75 hourly
    Service professional with 10 years of combined experience in research, data analytics, project management, and business operations. • Business operations: Completes a thorough assessment of business systems + processes to develop a gap analysis and strategies for process improvement. Also provides technology solutions to improve workflows, task management, team management, and customer experience. • Project management: Manages short and long-term projects which includes developing project plans, monitoring the project’s progress and timeline, developing and implementing communication plans, coordinating project team members, and collaborating with internal and external stakeholders. • Research and analysis: Provides rigorous research and analysis to evaluate programs and policies using quantitative, qualitative, and geospatial data. I can expertly communicate complex research findings to diverse audiences through visualizations and presentations. Tech skills: Microsoft (Excel, Word, PowerPoint), PowerBI, ClickUp, Zapier, Honeybook, SPSS.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Team Management
    Business Development
    Organizational Design & Effectiveness
    Business Operations
    Automated Workflow
    Business Analysis
    Process Development
    Business Strategy
    Customer Experience
    Process Optimization
    Process Improvement
    Email Automation
    Business Management
    Data Analysis
  • $18 hourly
    I offer professional market research and consulting services to companies and individuals that are on the lookout to understand their market better than the rest of the people out there. This better understanding can be in terms of market numbers, trends, pricing, regulations, or anything and everything related to the market. Although new to this platform, I have gained broad experience working on market research and consulting projects for Fortune 500 companies, medium enterprises, and start-ups through my previous work experiences. The extensive study of various markets and advanced English skills have also positioned me as a good business writer. Being new here gives more of a reason for you to hire me as I have fresh ideas, new methodologies, willing to work at low rates, and offer unlimited edits on my final deliveries. And not to mention, I am hyper-responsive and provide quality products with rapid turnarounds. You can message me to have a short discussion about your requirements, and I can offer you my thoughts on it. I am sure that a quick call or conversation could confirm for you if I am right for the job or not. If you never try, you will never know.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Microsoft PowerPoint
    Keynote
    Presentation Design
    Business Analysis
    Article Writing
    Quantitative Analysis
    Market Research
    Qualitative Research
    Consumer Research
    Competitive Analysis
    Market Segmentation Research
    Report Writing
  • $150 hourly
    I can help you with your challenges, and I've done it before: * "Jeffrey demonstrated impressive skills in understanding our product and product vision. He performed the mission beyond expectations. Would no doubt hire again and look forward to doing so." * "Impressive. Good communication as well." * "Jeff has provided more than I expected. He is a great professional and you just feel that you are in good hands from the beginning." * “Jeffrey is very professional, competent and communicative. It's a pleasure to work with him.” * "I am not easy client but Jeffrey did a good job, defiantly i will be happy to work with him again and highly recommend to others" * "Very experienced and provided many insights to our project, will defiantly hire again" * "Very professional and knowledgeable. Excellent to work with!" * “Professional and personable. I look forward to working with Jeffrey again” * “Very satisfied. Responsible, professional and completed the job as indicated.” * “Working with Jeffrey ... was a pleasure. His understanding of what we needed to achieve, his technical capability and his ability to work with feedback and action it quickly means I'm looking forward to working with him again in the future. Highly recommended." * “Jeffrey was a very good help on our project, always available and ready to present good solutions. I would recommend his work to a friend.” I have been working as an enterprise architect in financial services for over thirty years. I focus on Java, web technologies (HTML, CSS, Javascript, jQuery mobile, web services), Low-Code/No Code solutions (such as Creatio), APIs and new technologies such as cloud services, distributed storage, graph databases, big data tools, application servers (WebSphere, WebLogic, TomEE) and database systems (MS SQL, Oracle, DB2, Cassandra/Titan). I have been working on Elance as technical advisor for several start-ups. One is a start-up in San Francisco that I worked with since May 2014 as their "part-time, remote CTO" -- after documenting the design for their investment management software, then documenting the enterprise software non-functional requirements that they need to meet to be taken seriously in the financial services world, and was their "technical project manager" for over 6 months. I have also helped them on their business continuity planning and information security programs that they need in place to connect to some large investment firms. Another is a more mature start-up in Indonesia, but they have several challenges with the organization of their IT team and development activities. I am helping them to put in place methods, tools and procedures. I work regularly with other smaller start-ups; all related to their IT activities and most of them with a focus on efficiently outsourcing to lower-cost resources.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    FinTech Consulting
    FinTech
    Technical Writing
    Proposal Writing
    Requirement Analysis
    Web Development
    Business Development
    Unified Modeling Language
    Business Analysis
  • $65 hourly
    Proven results oriented marketing executive with a significant success record. I provide expertise in these following areas: Strategic planning and implementation, Marketing communications, building brand awareness, copy writing and art direction, complete program management and integrating social channels. In addition, I design web pages, all forms of direct mail and collateral materials. Have been consulting with small to mid-size clients for 12 years. I can work with internal design and personnel, or if needed, I have a network of proven designers, web developers and printers for all types of projects. Prior to consulting I was VP Marketing for HSBC Private Label where I worked with Fortune 500 companies across a wide range of industries. Strengths: Communications, relationship building, attention to detail flexibility, analysis and data interpretation, project management and strategic planning.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Marketing Strategy
    Website Copywriting
    Analytics
    Relationship Management
    Business Analysis
    Direct Marketing
    Direct Mail
    Brand Strategy
    B2C Marketing
    B2B Marketing
    Copywriting
    Market Research
  • $100 hourly
    Certified Salesforce Administrator and Platform App Builder with extensive business analysis and presales experience. I work with clients to transform their business processes to Salesforce Platform and help them utilize the full potential of their Salesforce Org. I have over 23 years of experience in the software field - worked in all stages of the software development Life Cycle. Consulting and providing solutions based on the "Best Practices." • Sales and Service cloud administration • Salesforce CPQ administration • Salesforce Pardot administration • Business Process Automation (visual workflows, process builder, approvals, etc.) • Salesforce Outlook Email Sync • Creating Dashboards and Reports • Getting Data clean and keeping it that way • App Development • DocuSign integration • Conga Composer and Conga Sign Configuration • Talkdesk integration and administration I have been working on Salesforce CPQ projects implementing multiple Sales/Quote processes . I am well versed in • Product catalog and bundle configuration • Price rules • Product rules • Guided selling • Contracts, Amendments, Renewals • Order Management • Quote template customization • e-signature configuration • Avatax integration I have worked in all the stages of the project life-cycle from conception to delivery - - Planning, scoping, stakeholder analysis, and communications - Elicitation activities - Organizing and prioritizing requirements, modeling requirements, and taking them to verification and validation - Writing and reviewing requirements, specifications including non-functional requirements, risks, assumptions, and dependencies. - Creating schedules, ensuring project deadlines are followed for timely and quality delivery. I have also written and directed cross-functional teams in business analysis, technical responses, and requests for Proposals (RFPs). As I have worked as Project Delivery Manager, I know the importance of translating raw requirements into functional specifications - a key to successful implementation. Full CV will be sent out per your request on the email Regards, Kavita
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Salesforce Sales Cloud
    Salesforce CPQ
    Salesforce Lightning
    Salesforce App Development
    Technical Writing
    CPQ Software
    Requirement Analysis
    Pardot Marketing
    Salesforce CRM
    Business Process Reengineering
    Business Analysis
  • $25 hourly
    I am a highly-skilled and well-rounded Certified Public Accountant (CPA) with excellent academic background, including a Cum Laude honor in college and a post-graduate Master's degree in Business Administration, and over eight (8) years of meaningful experience in the fields of auditing, accounting, financial management and financial analysis. I am a dependable professional with exceptional work ethics and inter-personal skills who has proven track record in delivering value-adding outputs that have contributed in the achievement of clients' operational, strategic and/or financial objectives, as well as in enhancing the clients' business processes which lead to the minimization of certain operational bottlenecks and financial reporting difficulties. You can always rely on my credentials consisting of seven (7) years experience as a state auditor (government external auditor) of the Philippines' supreme audit institution and other short-term engagements relating to the provision of various financial management and analysis services which helped clients in their economic or business/investment decision making. Be assured that I possess the competence and technical skills needed to help you reach your desired goals, especially on the areas of auditing, accounting, financial reporting, management, and analysis. In addition, I have a positive working relationship history with my clients, so be assured that I am capable of building and maintaining a harmonious and cooperative working partnership with clients and other stakeholders. I take pride on my integrity, credibility, honesty and loyalty and I deal with clients with utmost respect and courtesy - all this, as my way of expressing genuine concern for them and the attached duties and responsibilities. Lastly, as a true professional, expect me to strictly abide with all applicable laws, rules and regulations, including Upwork's terms and conditions, as well as the clients' policies and protocols. With my ability to follow instructions and directives, trust that I will perform tasks within the bounds of my duties and authority and initiate work even with minimal supervision. All necessary efforts will be exerted to deliver exactly what you need. Let's team up and achieve great things together. Peace and Love, Jb
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Accounting Principles & Practices
    Financial Modeling
    Forecasting
    Xero
    Business Analysis
    Financial Analysis
    Financial Reporting
    CPA
    Financial Statement
    Financial Projection
    Intuit QuickBooks
    Microsoft Excel
    GAAP
    Finance & Accounting
    Bank Reconciliation
  • $25 hourly
    Summary contact me at naresh@profitleap.us |||| I am very experienced in researching and fighting chargebacks from different retailers. Some of the most problematic retailers that give out chargebacks are WALMART, TARGET, KROGER, BELK, MACYS and AMAZON VENDOR CENTRAL. I have helped research and recover over 75% of chargeback fees which is eating profits for my clients. I will review your current process, documentation, labels and formatting, submitted EDI transactions, BOL layout, and any other needs to assist in finding and resolving chargeback issues. Let me help you fight and prevent excessive chargeback fees!
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Vendor Management
    Alternative Dispute Resolution
    Virtual Assistance
    Financial Report
    Purchase Orders
    Amazon Vendor Central
    Business Analysis
    Accounts Receivable Management
    Amazon
    Accounts Receivable
    Microsoft Excel
    Bookkeeping
    Transaction Data Entry
    Accounting Basics
  • $18 hourly
    Are you seeking a dynamic C-level Virtual Executive Assistant who adds unparalleled value and efficiency to your leadership team? Look no further! With over 8 years of comprehensive experience supporting top-tier executives across diverse industries, I bring a proven track record of optimizing productivity, streamlining operations, and fostering seamless communication at the highest corporate levels. 🔹 What Sets Me Apart: ✔️ Strategic Support: I specialize in providing strategic administrative support to C-suite executives, handling complex calendar management, travel arrangements, and confidential correspondence with finesse. My proactive approach ensures your schedule is optimized, deadlines are met, and priorities are aligned. ✔️ Project Management: Proficient in managing multifaceted projects from conception to execution, I excel in coordinating cross-functional teams, overseeing timelines, and maintaining meticulous attention to detail to drive successful outcomes. ✔️ Communication Mastery: Exceptional written and verbal communication skills allow me to represent your brand professionally in all interactions. Whether liaising with stakeholders, drafting executive-level reports, or managing high-level meetings, I ensure precision and clarity. ✔️ Tech-Savvy Expertise: Proficiency in a range of productivity tools and platforms enables me to streamline processes, implement innovative solutions, and adapt swiftly to new technologies, optimizing workflow efficiency. ✔️ Confidentiality & Discretion: Recognizing the sensitive nature of executive-level operations, I prioritize utmost confidentiality and discretion in handling proprietary information and sensitive matters. ✔️ Personality: Myers Briggs INFJ - trustworthy, confident, and insightful. A dedicated team player and problem solver. Excel at individual conflict resolution with skills in understanding and dissecting others' thoughts and feelings concerning the conflict. 🔹 Why Choose Me? Partnering with me means gaining a proactive, results-oriented professional dedicated to enhancing your productivity, enabling you to focus on strategic decision-making and core business objectives. I am committed to exceeding expectations, fostering seamless operations, and ensuring your success in every aspect. I specialize in providing only the best professional executive assistant services for all types of businesses worldwide. Hire me to deal with your 'simple yet crucial tasks,' and you will have more space to FOCUS ON THE BIG things. Expand your business with total freedom and enjoy a stress-free life by lessening your workload! I help handle multiple work areas like (but not limited to): ✅ Project Management (Asana, Notion, Trello, Productive) ✅ Scheduling and Calendar Management ✅ Correspondence & Email Handling ✅ Customer service and clients communication ✅ Document preparation (Microsoft 365, Google Suites) ✅ Hiring and Recruitment ✅ Copywriting & Proofreading ✅ Marketing & Social Media Management ✅ Report and Presentation (PowerPoint, Canva) ✅ General admin tasks I believe every part of your business is essential, and it’s time for your company to grow more with the help of a rock-star and experienced Virtual Assistant. Let me take those time-consuming tasks off your plate so you can focus on the things that truly matter. I strive to provide beyond-expectation deliverables.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Business Analysis
    Office 365
    Google Workspace
    Executive Support
    Customer Service
    Canva
    Account Management
    Recruiting
    Project Management
    Microsoft Office
    Technical Project Management
    Asana
  • $15 hourly
    A skilled professional with a strong programming and data analysis foundation, particularly proficient in VBA Macros and intermediate skills in SQL for deep dive analysis. My expertise spans many tools, including MS Excel/Google Sheets, MS Word/Google Docs, MS PowerPoint, Microsoft Power BI, Google Data Studio/Looker Studio, and AppFolio for real estate, enabling me to manage and analyze data effectively & reporting. I excel in various techniques for successful project execution and data analysis, including communication skills, requirements elicitation, and domain knowledge. My experience in stakeholder management ensures that I can effectively align project goals with business objectives. With a robust background in data manipulation, data visualization, and data storytelling, I am adept at turning complex data into actionable insights. My skills in data modeling and quality assurance ensure the accuracy and reliability of data-driven decisions. Additionally, I bring a solid understanding of change management and project management, allowing me to lead initiatives from concept to completion successfully.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Microsoft SQL Server
    PostgreSQL
    Project Management
    Stakeholder Management
    Microsoft PowerPoint
    Excel Macros
    Analytics Dashboard
    Data Analysis
    Data Analytics & Visualization Software
    Business Analysis
    Business Intelligence
    Looker Studio
    Microsoft Power BI
    Data Visualization
    Microsoft Excel
  • $50 hourly
    With over 10 years of extensive experience in Project/Product Management and Business Analysis, I am a Certified Scrum Product Owner adept at working in both traditional and AGILE environments, including highly regulated settings. -Proficient in writing Software Functional/Business Requirements Specifications, User Stories, User Guides, and other software-related documentation. -Expertise in the product development lifecycle from initial contracting to launch, post-launch analysis, and continuous improvement. -Experienced in managing high-visibility projects in traditional and AGILE environments, including highly regulated settings. -Skilled in business and systems analysis for complex IT projects in both private and public organizations with over 500 personnel and intricate architectural landscapes. -Proven track record in delivering end-to-end business solutions across multiple components, platforms, and technologies. -Proficient in using analysis and modeling tools such as UML, BPMN, use case diagrams, state diagrams, entity relationship models, and interaction diagrams, utilizing LucidChart, Figma, and FigJam. -Knowledgeable in collaborative platforms like Wiki, Sharepoint, and Confluence. -Extensive experience with agile software development methodologies (Scrum, Kanban, Scrumban). -Proficient in using tools like Azure DevOps, JIRA, Trello, and Asana. -Experienced in defining and documenting Product and Services Roadmaps. -Excellent communication, negotiation, and presentation skills. -Strong stakeholder management skills with stakeholders at all levels. -Excellent verbal, oral, and written communication skills in English. -Advanced knowledge of Microsoft Power BI, Excel, and AGILE methodologies and rituals. -Basic knowledge of SQL for data extraction. -Actively manage risks, issues, and address challenges to support team performance and ensure successful delivery of MVP and final product. -Develop project schedules, delivery estimates, and status reports, working with internal and outsourced multinational teams and high-level management. I am dedicated to creating exceptional user experiences and contributing to business growth through strategic product and project management.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    User Stories
    Scrum
    Agile Project Management
    Product Backlog
    Business Analysis
    Product Management
    Trello
    Business Process Management
    Manual Testing
    Technical Documentation
  • $45 hourly
    ***PROFILE SUMMARY*** -5.5 years of experience in IT Business Analysis - Facilitates practical Problem Analysis, leading to articulating the problems at hand, and therefore enabling effective prioritization. Believes that "understanding the problem is half the solution". - Specializes in Requirements Elicitation, Analysis, Specification, and Management in developing functional requirements, in various formats, for the following application domains: (1) AI-driven applications, (2) Generative AI Projects, (3) Web & Mobile Apps, (4) e-commerce, (5) UI/UX Design-heavy applications, (6) Data analytics/reporting-heavy applications, (7) Backend jobs/applications utilizing REST API to perform tasks behind the scenes, and (8) Robotic Process Automation ***CREDENTIALS*** -Certified as a Professional Scrum Product Owner -Utilizes background in computer programming and UX to efficiently clarify requirements and communicate effectively with development teams ***CORE BA SKILLS INCLUDE*** - Stakeholder Management - Conflict Resolution - Requirements Engineering --Collaborates with project stakeholders to elicit, analyze, and specify requirements in various formats complying with industry best practices, such as, but not limited to: (1) use cases, (2) epics, and user stories, and (3) BRD, FRD, SRS, etc - Employs various techniques to elicit and discover requirements jointly with the Stakeholder, such as, but not limited to: (1) Prototyping using low fidelity(LoFi) mockups, (2) interacting LoFi mockups, (3) diagrams, (4) interviews, and (5) emails, and surveys -Conversant in software development, and technical parlance, enabling him to more efficiently work closely with development teams to create, refine, prioritize, and deliver requirements leading to optimal solutions. ******************************** I can offer you these services: 1. Elicitation of requirements - Why do you need the new feature? What will it be for? What will happen if we don't implement it? - I ask probing questions to elicit user needs, and turn them into requirements. 2. SR Doc (service request document) - I will provide artifacts that will guide the work of the developers, and designers. This will serve as their reference and a basis on which their code and design will be based. 3. UX design improvements suggestion - I don't suggest arbitrarily. I avoid my own biases when it comes to design. What I do is talk to your customers, or users, ask them probing questions, come up with a suggestion, and get their feedback. Interview -- Suggestion -- feedback -- iterate. 4. Wireframes - right now I can't provide Photoshop files. But these files are usually made by User Interface(UI) designers who are better at color palettes and hues. We can talk more about this. 5. Software testing - I can also test the newly-introduced feature/s to make sure they are developed. ********************** Hi Dear Client, Please don't hesitate to let me know if you need something, or if you think we can work together. I'd be very happy to schedule a call for you so we could discuss things further. Sincerely, Raymond Led E. Carasco
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Business Process Model & Notation
    Business Analysis
    UI/UX Prototyping
    Business Process Modeling
    Agile Project Management
    User Stories
    Scrum
    Requirements Specification
    Swim Lane Diagram
    Requirement Analysis
    Requirement Management
    Wireframing
    Software Specifications
    Technical Documentation
    Technical Writing
  • $40 hourly
    More than 20 years in software development, 12 of them as project and product manager. I am a founder of a complete web solution for Telco business sold to many African countries. Also, I was the head architect for many governmental applications in the MENA and African Countries. PMP and Scrum Master Certified. Also, I am an Expert In Atlassian products such as JIRA and Confluence.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Project Workflows
    MySQL
    Mobile App
    AWS Application
    Linux System Administration
    Digital Project Management
    Web Application
    Project Management Professional
    Product Management
    Flowchart
    Business Analysis
    Jira
    Scrum
  • $70 hourly
    I have over 20 years’ experience with project management, business analysis, process improvement, and change management where I have delivered multiple successful project results. Responsibilities have included: * Managing teams of business, analytical, and/or technical members * Defining servicing needs and related operational requirements * Ensuring ongoing scalability and supportability of the implementation * Understanding the customer and/or user experience * Documenting key processes, user stories, and use cases * Driving change management efforts - which included training I am a highly motivated, detailed-oriented individual with excellent problem solving, analytical, and interpersonal skills. I possess excellent written and verbal communication skills along with proven leadership. I have a comprehensive understanding of Project Management methodology (both Waterfall & Agile) and have used different tools to manage projects - Wrike, Basecamp, TeamworkPM, Asana, Pivotal Tracker, and MS Project. Also have utilized other tools for managing teams and analysis i.e., MS Office Suite (Word, Excel, etc.,), Visio, LucidChart, Mind Manager, XMind, Google Suite, and other Windows-based applications.
    vsuc_fltilesrefresh_TrophyIcon Business Analyst
    Project Management
    Product Management
    Process Improvement
    Software QA
    Strategic Plan
    Data Analysis
    Content Management
    Change Management
    Business Analysis
    Business Process Modeling
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How to Hire Top Business Analysts

How to hire business analysts

In the modern marketplace, a business’s success depends upon its ability to collect the right information and act upon it. A business analyst can help you identify KPIs, formulate strategies, communicate stakeholder objectives, and otherwise reduce the administrative overhead associated with running a business.

So how do you hire business analysts? What follows are some tips for finding top business analysts on Upwork.

How to shortlist business analysis professionals

As you’re browsing available business analysis consultants, it can be helpful to develop a shortlist of the contractors you may want to interview. You can screen profiles on criteria such as:

  • Industry fit. You want a business analyst who understands the language of your business so they can effectively communicate requirements from stakeholders.
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., creating presentations with Lucidchart).
  • Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular business analyst.

How to write an effective business analyst job post

With a clear picture of your ideal business analyst in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.

An effective business analyst job post should include:

  • Scope of work: From requirements gathering to stakeholder management, list all the deliverables you’ll need.
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain presentation tools, collaborative software, or data analytics suites, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to use business analysis to set goals and take actionable steps to achieve them? Log in and post your business analyst job on Upwork today.

BUSINESS ANALYSTS FAQ

What is a business analyst?

A business analyst is someone who gathers requirements from management and stakeholders and develops a plan of action on how to meet their goals. They analyze the business to see which resources (such as employees and company assets) are available and which need to be acquired. A big part of the role is serving as an information liaison between different departments of a company.

Here’s a quick overview of the skills you should look for in business analysis professionals:

  • Business analysis (e.g., business process modeling, continuity planning)
  • Data analytics
  • Strong written and verbal communication

Why hire business analysts?

The trick to finding top business analysts is to identify your needs. Do you need only basic administrative help, or are you also seeking the strong data analytics skills of a business intelligence analyst to assist with data mergers, master reports, and process improvements? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.

How much does it cost to hire a business analyst?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced business analyst may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
  • A contractor who is still in the process of building a client base may price their business analysis services more competitively.

Which one is right for you will depend on the specifics of your project.

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