With over 30 years of experience in call center management, telemarketing, and being an account executive, I bring a wealth of knowledge and expertise to every project I undertake. My diverse skill set includes fundraising, HR recruitment and onboarding, accounts receivable management, appointment setting, market research surveys, phone sales, cold calling, and business-to-business sales and appointments. I have also ventured into the world of voice-over work, particularly in the real estate, insurance, and healthcare sectors. Additionally, I possess extensive experience in data scraping and skip tracing for handling collections accounts.
CRM and App Proficiency:
I am well-versed in various CRM and app platforms, including Apptivo, Airtable, Quickbooks, Lightspeed, ClickUp, Close CRM, Bitrix24, Now Blitz, Front, Evernote, Jane, Lucidchart, Microsoft Dynamics, Monday, VAM dB, Realty Juggler, Wise Agent, Act!, Copper, Zoho, Nutshell, Connectwise, Amazon Workspace, Insightly, Infusionsoft, Sugar, Hubspot, Zendesk, Podio, Pipedrive, Lead Link/Lead Concepts, Call Rail, Basecamp, Slack, Trello, LinkedIn, Sales Navigator, GSuite Flow, and Salesforce. These tools have proven invaluable in streamlining processes and enhancing productivity throughout my career.
I am proficient in a wide range of dialer systems, including Skype, Google Voice, Ring Central, Call Tracking Metrics, Five9, Nextiva, XLite, Mojo Dialer, Dialpad, Zoom Phone, Vonage, Aircall, Avaya, Xencall, Kixie, 8x8, GoTo Connect, Grasshopper, Better Voice, Phoneburner, Verizon OneTalk, and Call Force. These platforms have enabled me to effectively manage and optimize call campaigns, ensuring maximum efficiency and results.
Data Collection and Web Research:
I have extensive experience utilizing tools like Been Verified and Lexis/Nexis for people searches, data collection, and web research. These resources have empowered me to gather relevant information and insights to support decision-making and drive successful outcomes for various projects.
Call Center Management
HR Recruitment and Onboarding
Accounts Receivable Management
Market Research Surveys
Business-to-Business Sales and Appointments
Voice-over Work (Real Estate, Insurance, Healthcare)
CRM and App Proficiency (Apptivo, Airtable, Quickbooks, etc.)
Dialer Systems (Skype, Google Voice, Ring Central, etc.)
Data Collection and Web Research (Been Verified, Lexis/Nexis)
If you are seeking a seasoned professional who excels in call center operations, telemarketing, voice-over work, data scraping, and web research, I am here to provide you with exceptional services. My commitment to delivering results, combined with my vast experience and technical skills, makes me an ideal candidate for your project.
Customer Relationship Management
Zoom Video Conferencing
LinkedIn Lead Generation