🔻 I can help you grow your business and customer base by 80% within a year.🔻
Yes, you read that right, I possess unique strategies that can double your revenue, and expand your customer base and business within a year.
WHO AM I❔
I am Comfort an experienced sales expert, sales development specialist, and customer satisfaction professional with over 6 years of helping businesses in the B2B, B2C, Ecommerce, telecommunications, construction, and fashion industries to gain visibility, expand their customer base, reduce operational cost, effectively manage their projects while upscaling their revenue and aside from being a record-breaking expert with sales closing, I also have excellent experience as a Sales Manager, Cold Caller, Appointment Setter, Lead Generation expert, Telemarketing guru, and Customer Service professional.
When you work with me, we both have the same goal: Maximizing your ROI and pushing your business goals. I have experience with effectively handling customer complaints and providing solutions, processing orders, and providing proactive customer outreach. I have worked both on-site and remotely with fast-paced organizations that have driven new sales channels, sustained business growth, boost sales, and increased conversion rate while surpassing all monthly and quarterly targets by 90%.
I have worked with about 4 organizations both on-site and remotely and in my previous employment, I utilized the following strategies to drive business growth.
1️⃣ Organised product demo, lead generation, cold call, and prompt follow up which led to over 60% sales closure.
2️⃣ Utilised marketing tools such as email marketing, cold email, social media marketing, and link building to reach out to the target audience.
3️⃣ Responded to over 800 inquiries through phone, email, and live chat from inbound leads.
4️⃣ Deloyed the use of lead generation software to generate a 60% increase in qualified leads and sourced for prospective client information which boasted sales by 40%.
5️⃣ Drafted quarterly and yearly reports on business financial metrics to evaluate success and account for deficiencies using the Balance Scorecard (BSC) sales strategies.
6️⃣ Researched market trends to identify new opportunities or threats in the existing market and proffered solutions where appropriate.
7️⃣ Reduced customer churn rate by 90% through the prompt resolution of all their complaints according to the organizational service level agreement.
🌟 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐨𝐟𝐟𝐞𝐫 𝐭𝐨 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐬:
💎 Telemarketing (Inbound and Outbound)
💎 Customer Support (Phone, email, and live chat)
💎 Administrative Support
💎 Sales Closing
💎 Appointment Scheduling
💎 CRM Management
💎 Product Knowledge and pitch deck
💎 Email Handling.
💎 Lead Generation
💎 Order Processing, tracking, and fulfillment
💎 Data entry
💎 Cold and warm calling
💎 Track Return on Investment (ROI) and present the data to executives and stakeholders
💎 Ensure timely and accurate allocation of financial resources
💎 Build an active performance monitoring framework that enables continuous pricing optimization and helps inform business decisions
💎 Research market trends to identify new opportunities or threats in the existing market
💎 Work with internal departments and external partners to implement business plans and strategies
My unique skillset includes:
✨ Excellent oral and written communication skills
✨ Professional phone etiquette
✨ Exceptional interpersonal skill
✨ Attention to Detail
✨ Teamwork & Collaboration
✨ Attention to Detail
✨ Sales Closing
✨ Technical Skills
✨ Data Processing
✨ Emotional Intelligence
✨ Creativity and Resourcefulness
✨ Persuasive skills
✨ Strong working ethics (I can work for over 35-45 hours per week)
When you hire me you can be assured of increased sales, a satisfied customer base, business expansion, and surpassed organizational targets because I subject myself to constant SWOT analysis by identifying and analyzing my internal strengths and weaknesses and external opportunities and threats that shape current and future operations which have helped me to develop strategic goals to achieve optimum results for my clients.
I am the multi-skilled expert that you need to help you manage and grow your business. let's get started already. I offer a 20 minutes free consultation call to discuss your business needs and the strategies that I will utilize to achieve your goals while surpassing your expectations.
Reach out to me now, Let's book a call to get started already.
Talk Soon! 🤝