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Hire the best Business Process Modeling Specialists in Nigeria

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  • $20 hourly
    • 5.0/5
    • (4 jobs)
    I am a Business Analyst and a Certified Product Owner, passionate about IT and the digital consumer industry. With over 4 years of experience in software development, I specialize in Requirement gathering and analysis, creating and managing product roadmaps, user stories, and agile workflows. Some of my core competencies include: --Requirement Gathering and Analysis --Documenting Business Requirements, Functional and Non Functional Requirements. --Writing User stories and Acceptance Criteria. --Define Product goals, Scope and Roadmap --Develop and maintain the product roadmap in alignment with strategic goals --Conduct market research to identify trends and opportunities. --Maintain and Refine Product backlog. --Facilitate regular meetings with stakeholders to provide updates and gather feedback. --Lead sprint planning, review, and retrospective meetings. --Business process modeling --Agile Project management --Gap analysis --Wireframing --Customer Journey Mapping Key Tools: -MS office tools (Excel, PowerPoint, Visio, Share point, Word) -Jira -Trello -Azure Boards -Slack -Google sheets -Tableau If you’re looking for a dedicated and experienced product owner and Business Analyst to drive your next project, please reach out! I’d love to discuss how my expertise can contribute to your team’s success. Thanks Nathan.
    Featured Skill Business Process Modeling
    Wireframing
    Process Modeling
    Balsamiq
    Business Analysis
    Product Management
    Requirements Specification
    Product Roadmap
    Product Backlog
    Process Flow Diagram
    Agile Project Management
    Gap Analysis
    Microsoft Excel
    SQL
  • $18 hourly
    • 5.0/5
    • (3 jobs)
    Are you ready to eliminate tedious, manual tasks and save valuable time with automation? Running your business shouldn't mean spending hours updating spreadsheets, chasing invoices, or repeating the same processes manually. Yet, that's exactly where most growing teams get stuck, losing time, missing steps, and burning out. I’m here to change that. 🏆 TOP RATED FREELANCER ⭐️⭐️⭐️⭐️⭐️ I design automation systems that save 10+ hours a week, reduce costly errors, and give you a clear view of your operations using tools like: • Airtable • ClickUp • Zapier • Make (Integromat) • Monday.com • Jira Why Work With Me? 1️⃣ Time Savings: I design automations that save you 10+ hours/week. 2️⃣ Efficiency Gains: My solutions eliminate errors and streamline operations, reducing manual work by 30–50%. 3️⃣ Scalable Solutions: I build systems that grow with your business needs, saving you from future bottlenecks. 4️⃣ Clear Results: I provide real-time dashboards to track ROI, showing exactly how much time and money you save. What I Can Do for You: 1️⃣ Airtable Automation & Dashboarding → Transform your spreadsheets into scalable Airtable databases with real-time views and custom dashboards. 2️⃣ ClickUp & Monday.com Setup → Build structured, automated workspaces in ClickUp or Monday.com that track tasks, assign owners, and remove bottlenecks. 3️⃣ Workflow Automation (Zapier + Make) → Automate repetitive tasks across apps , from lead capture to invoicing, follow-ups, reporting, and more. 4️⃣ Workflow Audits & Performance Tracking → Review and optimize your current workflows with performance dashboards that show real savings in time and money. 5️⃣ SOPs & Training → Get documented SOPs for every automation and light training so your team stays empowered. A Few Notable Projects: 1️⃣ E-commerce Inventory System (Airtable + Make) → Saved 15+ hours/week and eliminated overselling through live product sync across channels. 2️⃣ Marketing Agency CRM + Reporting (Airtable + ChatGPT) → Cut 20 hours/month with automated client status tracking and campaign reporting. 3️⃣ Airtable-to-Google Sheets Migration (with Data Integrity Preserved) → Transferred 10,000+ records with zero data loss and 30 hours/week saved in manual entry. 4️⃣ End-to-End Hiring System (Zapier) → Automated candidate tracking, reminders, and emails, cutting admin by 50%. 5️⃣ Process Mapping & Improvement → Identifying bottlenecks and inefficiencies, then redesigning workflows for smoother operations. Industries I’ve Helped: • Nonprofits • Online course creators • Real estate • Coaches • Virtual event planners • Digital agencies • Podcasters • Education startups Key Tools & Platforms I Specialize In: 1️⃣ Airtable Expert → Create dynamic Airtable bases, automating workflows that reduce manual data entry by 30–50% and provide real-time insights. 2️⃣ ClickUp Consultant → Design ClickUp workspaces with automated workflows and task management systems that save teams 10+ hours a week. 3️⃣ Monday.com Specialist → Set up custom Monday.com boards and dashboards, improving team collaboration and reducing bottlenecks by 40%. 4️⃣ Zapier Automation Expert → Integrate 5,000+ apps via Zapier, automating tasks and reducing manual process time by up to 50%. Technical Tools and Systems Expertise: Monday.com, Airtable, GoHighLevel (GHL), HubSpot CRM, Pipedrive, Salesforce, Zapier, Make.com (formerly Integromat), Pabbly Connect, N8N.io, API Webhooks, WhatsApp API (Twilio, Meta WhatsApp Cloud API), Flowgent.ai, ManyChat, Chatbase AI, ClickUp, Asana, Trello, Notion, Jira, ActiveCampaign, Klaviyo, Mailchimp, ConvertKit, Typeform, Jotform, Gravity Forms, Google Forms, Stripe, PayPal, Xero, QuickBooks, Google Data Studio, Airtable Interfaces, HighLevel Custom Dashboards, Notion Dashboards, Appsheet, Wrike. If you use ClickUp, Airtable, Monday.com, or Zapier/Make, I already speak your system. Certified Expertise: • ClickUp Certified Admin • Airtable Certified Expert • Monday.com Certified Admin • Certified Business Analysis Professional (CBAP) 🔓 Ready to Reclaim Your Time? 📌 Send me your current workflow or process 📌 I’ll map out automation opportunities and time-saving solutions Let’s build a smarter system that works for you, not the other way around. 👉 Click “Invite” or “Message” to get started today.
    Featured Skill Business Process Modeling
    Asana
    ChatGPT
    Zapier
    No-Code Development
    API Integration
    CRM Automation
    Business Analysis
    Database Administration
    Flowchart
    Automation
    Automated Workflow
    Process Improvement
    ClickUp
    Airtable
  • $40 hourly
    • 5.0/5
    • (2 jobs)
    I have designed, developed and implemented online (and offline) courses taken by thousands of people across different course marketplace platforms such as Udemy and Skillshare, and learning management environments such as Thinkific, Learndash, and Moodle, consistently delivering outstanding learning experiences. We are a great fit if you are thinking: "I want a calm and resourceful expert to handle my project" "I'm new to this but I want the best from the start" "I know what I want but I need someone who can bring it to life" "I have my content but I need an expert to turn transform it into a great course" Working with me, you: - Go from Script (or idea in your head) to published course in the shortest possible time while maintaining great quality! - Eliminate worries about the management of your LMS platform - Get a team player who knows how to communicate with your SMEs, project team, and other stakeholders to get the best from them Whether you need to take your online course from concept to completion or are just interested in specific segments, I'm here for you! Here are some of the specific services I offer: -eLearning website design -Consultations -Online course setup -Content creation and design -Presentations and learning materials -Learning video production (and video editing) -LMS management I also offer extensive business analysis services and coaching. My skills as an IT business analyst include creation of comprehensive documentation including business requirements document and functional requirements specification, user stories, requirements engineering, wireframing, business process modelling, and other skills required to transform your project excellently. As an experienced and certified business analyst, I have an analytical mind, great work ethics, and understanding of projects across a wide range of domains.
    Featured Skill Business Process Modeling
    Scrum
    Requirements Specification
    Data Flow Diagram
    Use Case
    Use Case Diagram
    Business Analysis
    Requirement Analysis
    Elearning
    Course Creation
    Video Production
    Training & Development
    Learning Management System
  • $35 hourly
    • 4.0/5
    • (2 jobs)
    An excellent business analyst that understands the language of businesses and how systems can enable them to achieve operational excellence. I have 5 years of Odoo experience working at 3 Odoo Gold Partners across Nigeria, India and the United States. I have implemented Odoo across different verticals and markets and would bring my lessons learnt as a value proposition to your project. If you are a Small or Medium scale Business trying to maximize Odoo's standard functionality within your Business, or trying to implement Odoo for your Business then I offer: - Business Analysis to understand your real Business Challenges and propose efficient Odoo solutions. - Proper Documentation and Change Management during our engagement. All configurations and changes would be done from Confluence Documentation or your preferred Document Management System. - World-Class communication and responsiveness throughout our engagement. - Strong Accounting implementation experience. I look forward to learning more about your Business and helping you achieve your objectives in a budget friendly engagement.
    Featured Skill Business Process Modeling
    Salesforce Sales Cloud
    Salesforce CRM
    Google Sheets
    Odoo
    Selenium
    SAP
    Tableau
    R
    Data Entry
    Microsoft Excel
  • $25 hourly
    • 5.0/5
    • (4 jobs)
    I am a seasoned and diligent lawyer turned project manager with over sixteen years' career experience. I have a PMP, and I am a certified Scrum Master. I also have extensive experience writing. I have experience managing both Waterfall and Agile projects with varying degrees of complexities, and I have led cross-functional teams. I have great communication skills and my greatest desire is to produce value, whether in construction, IT or real estate projects.
    Featured Skill Business Process Modeling
    Time Management
    Marketing Strategy
    Business Management
    Account Management
    Communications
    Project Management
    Cross Functional Team Leadership
    Team Facilitation
    Facilitation
    Content Marketing
    Corporate Communications
    Agile Project Management
  • $15 hourly
    • 5.0/5
    • (9 jobs)
    My focus is to define your business needs, clarify requirements, and provide tailored solutions. I specialize in visualizing complex processes and documenting them in clear, actionable formats like BRDs, SRS, and user stories. Whether you need help translating technical details or aligning your team with project goals, I ensure that every deliverable is meticulously crafted to drive success and seamless implementation. 🚀My expertise includes:🚀 🔥Write User stories, BRDs, SRS 🔥Transform product strategy into clear, actionable requirements to guide development teams. 🔥Lead sprint planning and managing iterative progress 🔥Drive stakeholder engagement and foster clear communication 🔥Facilitate UAT to ensure the final products align with business requirements This is what sets me apart from other freelancers in the category: ✅Unlimited revisions without any additional charges ✅Guaranteed Post-Delivery Support and Free Project Review ✅Priority Delivery on Urgent Projects Without Compromising Quality ✅Seamless Collaboration with Development Teams ✅Free Process Optimization Recommendations ✅Free Complimentary Post-Implementation Check-In I’m just a message away. Book a free consultation to get started now. Continual improvement is guaranteed. Best Regards, Caleb B.
    Featured Skill Business Process Modeling
    Technical Documentation
    Software Documentation
    Product Requirements Document
    Requirement Analysis
    Business Modeling
    User Stories
    Requirements Specification
    Requirement Management
    Product Strategy
    Product Roadmap
    Product Backlog
    Product Management
    Business Analysis
    Process Improvement
  • $10 hourly
    • 5.0/5
    • (0 jobs)
    Looking to hire a brilliant, switched-on, and highly skilled Project Manager? Then I've got you covered. I'm a highly motivated professional with over 8 years of experience streamlining business operations and enhancing efficiency through optimized processes, automated workflows, and effective CRM implementation. My expertise spans the entire project lifecycle, from detailed documentation to successful completion. I leverage my comprehensive knowledge of leading CRMs like Monday, ClickUp, Asana, Trello, TaxDome, and Dubsado to build customized solutions that empower your team and boost productivity. Services: 1. Project Management: Lead projects from initiation to completion, ensuring meticulous documentation and successful delivery. 2. Team Collaboration and Performance: Oversee team tasks, monitor KPIs, generate insightful reports, and conduct CRM training sessions. 3. Process Optimization: Analyze, improve, and automate business processes and workflows for enhanced efficiency and accuracy. 4. Standardized Procedures: Develop clear and concise SOPs and project documents for considered operational execution. 5. CRM Implementation and Management: Configure, customize, and manage client accounts within your chosen CRM platform. 6. Migration and Project Creation: Migrate data to TaxDome/Dubsado/Monday/Asana/ClickUp and create Smartsheet, Excel, and MS Project projects. 7. Automation and Integration: Design and implement automated workflows with dashboards, custom automation, and seamless application integration. Skills & Expertise: - Project Management methodologies - CRM configuration and administration - Workflow optimization & automation - KPI management and reporting - Data analysis and communication - Team leadership and collaboration - SOP & documentation development Proficient in MS Office Suite, Google Suite, Zoom/Teams, Click Up, Slack, Zapier, Asana and leading CRMs. Let's unlock your business potential together! Contact me today to discuss your specific needs and discover how I can help you achieve your organizational goals.
    Featured Skill Business Process Modeling
    Decision Making
    Technical Project Management
    Project Scheduling
    Project Planning
    Time Management
    Product Development
    Flowchart
    Process Flow Diagram
    Zapier
    Administrative Support
    Communications
    Project Management
    Digital Project Management
    Trello
  • $13 hourly
    • 0.0/5
    • (1 job)
    A skilled and experienced Business Analyst adept at creating solutions within Agile and Waterfall methodologies. Experienced in stakeholder analysis, management, and data analysis with effective communication skills and a keen eye for detail. Innovative in deriving solutions for problems and determining modifications for ideal utilization of organizational information whilst ensuring organizational objectives are achieved.
    Featured Skill Business Process Modeling
    Business Analysis
    Microsoft Outlook
    Tableau
    Microsoft Access
    Microsoft Visio
    Data Analysis
    Microsoft Power BI
    Agile Project Management
    Microsoft Excel
    Stakeholder Management
    Jira
    Microsoft SharePoint
    Microsoft PowerPoint
    Microsoft Project
  • $30 hourly
    • 3.8/5
    • (1 job)
    Your strategic partner who thinks like a co-founder — I'm an Upwork Expert Business Analyst 🚀 (If you see this, I’m currently available!) I turn complex business challenges into growth opportunities and data-backed decisions. 🧠 Using Data-Driven Insights to optimize performance and boost ROI ✅ Proud to be part of Upwork's expert business analyst. Why my clients choose me: ►Meaningful Business Insights tailored to industries like eCommerce, healthcare, education & beauty. ►Process Optimization that reduces costs, improves efficiency, and drives growth ►Strategic Roadmaps that translate data into actionable plans and measurable success. Credibility. ✔️ Consulted for Fortune 500 companies across diverse industries ✔️ Expertise in tools like Jira, Lucidchart, Microsoft Visio, Miro, Microsoft Excel, and Power BI for end-to-end analysis ✔️ Clear, Data-Backed Reporting with actionable recommendations ✔️ Proven track record in increasing operational efficiency and revenue growth What I bring to the table: 🟢Proven expertise in tools like Jira, Lucidchart, Microsoft Visio, Miro, and Atlassian Confluence for seamless collaboration. 🟢Mastery of business analysis techniques like BPMN, process mapping, and organizational workflows. 💬Client Feedback: (Recent Review from John M.) "Working with Victor has been a game-changer for our business. His ability to break down complex data and translate it into actionable strategies is unmatched. He’s thorough, proactive, and always aligned with our business goals. If you want real growth, he’s your guy!" My Philosophy: Simple, actionable insights drive extraordinary growth. ✨ I believe business analysis is not about creating endless reports—it’s about building clarity in chaos. I help businesses uncover the hidden stories in their data and translate them into decisions that truly matter. 📩 Let’s uncover opportunities for growth and turn ideas into impact. Message me to start driving real results today! 📅 Availability Updated: April 2025
    Featured Skill Business Process Modeling
    User Stories
    Business Planning & Strategy
    Business Process Model & Notation
    Sequence Diagram
    Business Process Management
    Use Case Diagram
    Flowchart
    Process Flow Diagram
    Process Improvement
    Business Process Reengineering
    Requirement Management
    Requirements Specification
    Requirement Analysis
    Business Analysis
  • $40 hourly
    • 0.0/5
    • (0 jobs)
    I am a results-driven Business Analyst with expertise in data analysis, process improvement, and project management. With over 10 years of experience, I specialize in identifying business challenges and implementing strategic solutions using tools like Tableau, Power BI, SQL, and Python. My work focuses on delivering actionable insights, streamlining processes, and enabling data-driven decision-making. Highlights of my expertise include: - Building interactive dashboards and performance reports to enhance transparency and track key metrics. - Leading Agile projects and managing workflows in JIRA to improve project efficiency and collaboration. - Conducting gap analyses and root cause assessments to identify opportunities for cost savings and process improvements. - Leveraging Lean Six Sigma methodologies to optimize operations and deliver measurable results. I bring a strong foundation in business administration and a global perspective, with experience working in Canada, Nigeria, and remotely for UK-based firms. I thrive in collaborative environments, excel in stakeholder communication, and adapt quickly to dynamic business needs. Let’s work together to optimize your processes, enhance your data capabilities, and achieve your business goals.
    Featured Skill Business Process Modeling
    Microsoft Excel
    Azure DevOps
    Change Management
    Risk Analysis
    User Stories
    Data Analytics
    Process Improvement
    Stakeholder Management
    Problem Solving
    SQL
    Microsoft Power BI
    Secure SDLC
    Business Analysis
    Data Analysis
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    As a solutions-driven Business Analyst, I lead cross-functional teams in developing, documenting, and delivering innovative processes that drive business goals. My extensive experience across diverse technologies and industries allows me to provide valuable insights that optimize operations and enhance performance. 🤹EXPEERISE: ➡️Stakeholder Engagement ➡️Data Analysis & Visualization ➡️Business Analysis & Strategy ➡️Agile & Waterfall Methodologies ➡️Process Modeling & Optimization 💡CORE COMPETENCIES: ✅Documentation & Reporting: - Business Requirement Document (BRD) - Functional Specification Document (FSD) - Requirement Traceability Matrix (RTM) - Risk Registers and Change Management Documentation - Test Cases and Summary Documents ✅Management & Tools: - JIRA, Trello, and Microsoft Project Management - MS Office Suite (PowerPoint, Word, Excel) - Draw.io and Lucid for visual documentation ✅Elicitation & Analysis Techniques: - User Interviews, Workshops, and JAD sessions - User Story Creation, Gap Analysis, and Impact Analysis - Statistical Analysis and Root Cause Analysis I am passionate about leveraging my analytical skills to transform your business requirements into actionable strategies that drive success if you're looking for a dedicated Business Analyst to help your organization. Why Choose Me? -Proven Track Record: Successfully delivered insightful and actionable business analysis across diverse industries, enhancing decision-making and operational efficiency. -Client-Centric Approach: Dedicated to understanding your specific business challenges and providing customized solutions that align with your strategic goals. -Up-to-date Expertise: Continuously advancing my skills to stay ahead of evolving industry trends and technologies, ensuring you benefit from the latest methodologies and best practices. Let’s Connect Ready to optimize your business strategies and drive growth? Contact me to discuss how I can assist you with your business analysis needs. Thanks, Kelvin Anthony
    Featured Skill Business Process Modeling
    Process Optimization
    Agile Project Management
    Agile CRM
    Data Visualization
    Microsoft Power BI Data Visualization
    Process Flow Diagram
    User Stories
    User Acceptance Testing
    Requirement Management
    Process Documentation
    Needs Assessment
    Requirement Analysis
    Business Intelligence
    Business Analysis
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Data tells a story. Every number, trend, and insight holds the key to smarter decisions, better customer experiences, and greater business success. That’s where I come in: I’m Oluwatoyin Akinwande, a problem-solver at heart with 16+ years of experience in customer service, business analysis, and digital platform support. I help businesses unlock the power of data, streamline operations, and create seamless customer experiences that drive growth. Whether it's transforming complex data into actionable insights, optimizing self-service platforms, or managing strategic projects, taking businesses from AS-IS to TO-BE state. I bring both technical expertise and a deep understanding of business needs to the table. How I Can Help You: ✔ Customer Service Excellence – Managing and optimizing self-service & Value-Added Services (VAS) platforms with CRM tools, Power BI, Microsoft Office, Jira, and more. ✔ Data Analysis & Insights – Transforming raw data into actionable insights using Power BI, Advanced Excel, and SQL to help businesses make informed decisions. ✔ Project Management & Strategy – Successfully launching new services, enhancing market adoption, and increasing revenue through strategic planning and execution. ✔ Technical & Business Expertise – Proficient in business case writing, product analysis/testing, user stories, and acceptance criteria to ensure high-quality service delivery. Why Choose Me? 🌟 Strong Problem-Solving Skills – I analyze complex challenges and develop efficient, data-driven solutions to improve business outcomes. 🌟 Effective Communication – I break down insights into clear, actionable steps, ensuring seamless collaboration with teams and stakeholders. 🌟 Attention to Detail – My ability to spot trends, inconsistencies, and opportunities in data helps businesses avoid risks and maximize potential. 🌟 Adaptability & Innovation – I embrace change and stay ahead of industry trends, ensuring businesses leverage the best strategies and tools for success. 🌟 Client-Centric Approach – Your success is my priority. I take the time to understand your needs and deliver tailored solutions that drive results. I believe in collaboration, clear communication, and delivering insights that drive real impact. If you’re looking for a dedicated expert to help streamline operations, analyze data, and enhance customer experience, let’s connect!
    Featured Skill Business Process Modeling
    Email Support
    Freshdesk
    Communication Skills
    Online Chat Support
    Data Analysis
    Business Analysis
    Digital Transformation
    Process Modeling
    Agile CRM
    Strategic Planning
    Stakeholder Management
    Quality Assurance
    Customer Support
    Customer Satisfaction
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    I am a .net developer i develop both desktop and mobile application am a graduate of chemical engineering. as an engineer i also have knowledge in MATLAB.
    Featured Skill Business Process Modeling
  • $5 hourly
    • 0.0/5
    • (1 job)
    Hello! Are you looking to hire someone who can navigate complex business challenges while ensuring everything runs smoothly? I’m Bukola, and I’ve developed competencies over 3 years in business management and executive support. My goal? To help executives and businesses optimize daily operations so you can focus on the bigger picture. What You’ll Experience Working with Me: When you work with me, you gain a partner who integrates seamlessly into your operations. I prioritize understanding your specific business model and vision ensuring every action adds value to your overall mission. Communication is clear, results are consistent, and your operations flow smoothly. Services You Can Expect: ☑️ Executive-Level Support ☑️ Business Process Optimization ☑️ Market Research & Feasibility Studies ☑️ Franchise & Expansion Strategy Development ☑️ Competitor & Benchmarking Analysis ☑️ Supply Chain Management ☑️ Regulatory Compliance and Licensing ☑️ Efficiency & Cost Analysis ☑️ Pricing Strategy for Target Markets ☑️ Project Management and Execution Plans What Sets Me Apart: ✅ Tailored Solutions – I customize my services to fit your unique needs, ensuring every task enhances your goals. ✅ Proactive Problem-Solver – I anticipate challenges and provide timely solutions, keeping your operations running smoothly. ✅ Insight-Driven Approach – My analytical skills help identify inefficiencies and drive productivity, delivering practical solutions that make an impact. ✅ Transparent Communication – You’ll receive regular updates and clear reporting, ensuring you’re always informed without the hassle. ✅ Customer-Centric Focus – I map out customer journeys and develop KPIs that improve experiences and boost satisfaction. Achievements: ✅ Reduced operational inefficiencies by 20%+ for multiple clients through streamlined processes and effective management restructuring. ✅ Increased customer satisfaction rates by over 15%, improving customer support systems and workflows. ✅ Saved executives up to 10+ hours weekly by managing administrative tasks, allowing them to focus on strategic priorities. ✅ Successfully delivered large-scale projects from conception to completion, ensuring deadlines and quality standards were consistently met. Skills & Tools I Use: ✅ Project Management Tools: Miro, Asana, Trello, Monday.com, Notion ✅ Business Process Tools: PowerPoint, Lucid, draw.io ✅ CRM Systems: HubSpot ✅ Time Management: Evernote, Clockify, Calendly ✅ Data & Document Management: Google Drive, Microsoft Office Suite, Google Sheets, Dropbox ✅ Communication Platforms: Zoom, Slack, Skype, Google Meet You need more than a virtual assistant—you need a strategic partner who can help you execute your vision while maintaining operational excellence. Ready to streamline your operations? Click the “Hire Me” button, and let’s chat about how I can support your goals and help your business thrive. Let’s turn your ideas into success!
    Featured Skill Business Process Modeling
    Asana
    Financial Modeling
    AI Compliance
    Market Research
    Project Management
    Documentation
    User Manual
    PowerPoint Presentation
    Proposal Writing
    Business Report
    Business Analysis
    Management Skills
    Business Process Management
    Virtual Assistance
  • $20 hourly
    • 2.7/5
    • (1 job)
    Are you struggling to streamline your development process or align your teams for better results? I have an offer that you might want to consider. With 8 years of experience in product and project management, I help businesses transform their ideas into successful digital products. What I Deliver: Comprehensive product roadmaps and strategic backlog management Expert Scrum facilitation and agile team leadership Detailed product requirements, including user stories, wireframes, and specifications Strategic product planning and feature prioritization End-to-end project management and risk mitigation My Expertise: Product Management Requirements gathering and analysis User story creation and refinement Product strategy development Market and competitor research Feature definition and prioritization Project Management Agile methodology implementation Sprint planning and execution Stakeholder communication Risk management Change management Technical Skills JIRA, Confluence, and Trello for project tracking Figma and Draw.io for wireframing Lucidchart for process mapping ClickUp and Asana for team collaboration Slack for team communication Industry Experience Software development lifecycle (SDLC) optimization Quality assurance (QA) process improvement Business requirements documentation System analysis and process mapping Cross-functional team leadership I've helped clients worldwide improve their development processes, enhance team productivity, and deliver successful products. Whether you're starting a new project or need to optimize an existing one, I'm here to help you achieve your goals. Contact me today to discuss how we can take your project to the next level. I offer flexible consultation options and tailored solutions for businesses of all sizes.
    Featured Skill Business Process Modeling
    Project Management
    Product Strategy
    Requirement Analysis
    Technical Documentation
    Business Modeling
    Product Requirements Document
    Business Analysis
    Scaled Agile Framework
    User Stories
    Product Roadmap
    Product Management
    Jira
    Product Backlog
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Let’s automate the boring stuff so you can focus on growth. I help fast-moving startups and small businesses design clean, automated workflows and SOP systems that save time, improve team productivity, and boost customer experience. With 5+ years of experience in Customer Experience and Operations Management, I’ve worked inside tech startups to: - Build and document workflows and SOPs from scratch. - Automate backend processes using Zapier, ClickUp, Airtable, Google Sheets, Trello and CRMs. - Reduce task duplication and human errors with smart, no-code integrations. - Support teams with CX process improvement, aftersales resolution, and weekly data reporting. - Deliver performance dashboards and automation for better team collaboration. Services I offer: - Workflow Mapping & SOP Design. - CRM setup and automation (e.g. HubSpot). - Task & Project Automation using ClickUp, Notion, Airtable, Trello. - Zapier Automation (e.g., Slack alerts, Airtable updates, Gmail triggers). - Custom Airtable databases with linked views and automations. - Customer experience journey setup and process improvement. - Team training and documentation for onboarding and workflow use.
    Featured Skill Business Process Modeling
    No-Code Development
    Task Automation
    Customer Experience
    Google Sheets Automation
    CRM Automation
    Trello
    Airtable
    ClickUp
    Zapier
    Journey Mapping
    Automated Workflow
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Hello!! I'm Victor, a Business Analyst and Project Manager with 5+ years of experience in education and a strong background in ERP, CRM implementations, and data analytics. With a good understanding of tools like Power BI, Excel, SQL, and project collaboration platforms such as Jira, Trello, Monday.com, and FreedCamp. My experience as a business analyst and project manager includes leading market expansion initiatives, managing D365 Sales CRM implementations, and supporting Microsoft D365 BC ERP rollouts. I'm skilled at requirements elicitation and documentation, project planning, process mapping, and stakeholder analysis, and I have a knack for identifying gaps, evaluating solutions, and delivering cost-effective results. My ability to align technical teams with business goals sets me apart, ensuring seamless collaboration and efficiency. I drive successful project outcomes through meticulous planning and good analysis. Above all, I believe in approaching every project with authenticity, inclusivity, and a collaborative spirit—because success is always better when it’s fun!
    Featured Skill Business Process Modeling
    Project Risk Management
    Microsoft Excel
    Microsoft Power BI
    PostgreSQL
    Test Plan
    Test Case Design
    Use Case Diagram
    Cost-Benefit Analysis
    Project Planning
    Root Cause Analysis
    Gap Analysis
    Stakeholder Management
    Requirement Analysis
  • $3 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I am a Business Analyst and Data Specialist with a strong background in business process optimization, requirements gathering, and data-driven decision-making. With hands-on experience in digital transformation, automation, and analytics, I help businesses streamline processes and make informed decisions backed by data. As a Certified Professional Scrum Master (PSM) certified professional, I bring an agile mindset to business analysis, ensuring seamless collaboration between stakeholders and development teams. I also leverage my Python, SQL, and Microsoft Excel expertise to transform raw data into actionable insights. ✅ My Expertise: 🔹 Business Analysis & Process Optimization (BRDs, User Stories, Process Mapping) 🔹 Business Process Management 🔹 Requirement Gathering & Documentation 🔹 Data Analysis & Reporting (Python, SQL, Excel) 🔹 Automation & RPA (Optimizing and automating manual processes) 🔹 Stakeholder Engagement & Agile Methodologies 🔹 Digital Transformation & System Implementations 🏆 Certifications & Tools: ✔ Professional Scrum Master (PSM) ✔ Microsoft DP-900 (Azure Data Fundamentals) ✔ IBM Data Science Professional Certification ✔ Google Analytics Certification Tools & Technologies: Python | SQL | Power BI | Excel | Tableau | Jira | Azure Board I have worked on projects across banking, financial services, and digital transformation, helping organizations move from manual, inefficient workflows to automated, streamlined solutions. Whether it's documenting business requirements, or automating business processes I bring a structured approach to solving business challenges. 📢 Let’s Work Together! I am passionate about helping businesses optimize workflows, enhance efficiency, and make data-driven decisions. If you’re looking for an experienced Business Analyst and Data Specialist, let’s discuss how I can add value to your next project!
    Featured Skill Business Process Modeling
    Machine Learning
    Requirement Analysis
    Python
    Data Visualization
    Data Analysis
    Data Science
    Product Management
    Microsoft Office
    Stakeholder Management
    Project Management
    Agile Project Management
    Business Process Management
    Scrum
    Business Analysis
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