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Hire the best Business Process Modeling Specialists in the Philippines

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  • $12 hourly
    • 5.0/5
    • (5 jobs)
    I am an Industrial Engineer who focuses on streamlining current processes and finding ways on how to simplify or shorten a process by eliminating waste and unnecessary steps along the way. With the enhanced process flow charts I help web developers in making web-based systems as well as making sure that the system is free from bugs and errors. Also, I specialize in creating different types of Process Flow Charts. 1. City Government of Baguio - Quality Management Systems Core Team Role: Asst. Lead Coordinator - Process Improvement Team * Conduct Process Mapping and Review Performance metrics to determine the current process, including active and recurring issues to help identify improvements in various offices. * Evaluate, prioritize, and implement improvement opportunities. * Conducts time studies and documented different processes and processing time. Role: Technical Secretariat - QMS Core Team * Facilitate provision of logistics to enable the conduct of meetings such as management review. * Prepare and Distribute agenda to all those concerned. * Monitor agreements and actions to be taken. * Provide QMS updates/reports of the summary/consolidated audit results, and status to the Top Management and the QMS Team. * Assist the QMS Steering Committee in monitoring the implementation and effectiveness of the necessary corrections and corrective actions, and preventive actions Role: Industrial Engineer | QA Tester * Streamlined and designed an online application process for Certain Permit Processing * Conducted quality checks and assisted in the development of the web-based system * Led a team of developers in creating web-based applications * Assisted in process improvements to enhance project outcomes Trainings: Lean Six Sigma Yellow Belt Training Course on Service Quality Management Training Course on Auditing Management Systems Training Course on ISO 9001:2015 QMS Requirements and Documentation
    Featured Skill Business Process Modeling
    Functional Testing
    Organizational Behavior
    Team Facilitation
    Research & Development
    Flowchart
    Problem Solving
    Streamline
    Quality Assurance
    Leadership Skills
    Team Alignment
    Black Box Testing
    Leadership Development
  • $25 hourly
    • 5.0/5
    • (11 jobs)
    🔥🔥🔥 Looking for 𝒑𝒓𝒆𝒎𝒊𝒖𝒎 assistance to lighten your workload? 👨‍💻 Structure, Strategy, and Storytelling: Systems That Scale, Marketing That Connects 📊 Vision-to-Execution Operations Setup, Project & Team Performance Management ⚙️ Process Improvement & Data-Driven Decision Making 🌟 Hi, I'm Jondel — your go-to partner for strategic support that blends structure, systems, and marketing that speaks your audience’s language. 👇👇👇 1️⃣ 𝑽𝑰𝑺𝑰𝑶𝑵-𝑻𝑶-𝑬𝑿𝑬𝑪𝑼𝑻𝑰𝑶𝑵 𝑶𝑷𝑬𝑹𝑨𝑻𝑰𝑶𝑵𝑺 𝑺𝑬𝑻𝑼𝑷 "𝘈𝘭𝘪𝘨𝘯𝘪𝘯𝘨 𝘨𝘰𝘢𝘭𝘴, 𝘵𝘦𝘢𝘮𝘴, 𝘢𝘯𝘥 𝘵𝘪𝘮𝘦𝘭𝘪𝘯𝘦𝘴 𝘸𝘪𝘵𝘩 𝘤𝘭𝘢𝘳𝘪𝘵𝘺" I help implement EOS tools like Rocks, Scorecards, and L10s to turn your vision into action. I break down goals into clear quarterly plans, optimize workflows using LEAN and 5S, and manage cross-functional teams to ensure smooth execution across marketing, ops, and sales — all while keeping everything aligned and on track. 2️⃣ 𝑴𝑨𝑹𝑲𝑬𝑻𝑰𝑵𝑮 𝑺𝒀𝑺𝑻𝑬𝑴 & 𝑭𝑼𝑵𝑵𝑬𝑳 𝑨𝑹𝑪𝑯𝑰𝑻𝑬𝑪𝑻𝑼𝑹𝑬 "𝘉𝘶𝘪𝘭𝘥 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘦𝘯𝘨𝘪𝘯𝘦𝘴 𝘵𝘩𝘢𝘵 𝘢𝘵𝘵𝘳𝘢𝘤𝘵, 𝘤𝘰𝘯𝘷𝘦𝘳𝘵, 𝘢𝘯𝘥 𝘳𝘦𝘵𝘢𝘪𝘯 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴" I help you build and optimize full-funnel marketing strategies that drive results — from campaign planning and media buying to CRM, email flows, and automation. I create systems for content, reporting, and budget tracking, all while aligning your marketing goals with revenue targets and team capacity. 3️⃣ 𝑷𝑹𝑶𝑱𝑬𝑪𝑻 & 𝑻𝑬𝑨𝑴 𝑷𝑬𝑹𝑭𝑶𝑹𝑴𝑨𝑵𝑪𝑬 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 "𝘛𝘶𝘳𝘯𝘪𝘯𝘨 𝘤𝘩𝘢𝘰𝘴 𝘪𝘯𝘵𝘰 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘦𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘰𝘯" I help you turn chaos into clarity by organizing your teams, projects, and priorities. With tools like ClickUp or Notion, I track tasks, streamline operations with SOPs and dashboards, and lead syncs and reviews to keep everyone aligned. I ensure your projects are delivered on time, on budget, and with full visibility. 4️⃣ 𝑷𝑹𝑶𝑪𝑬𝑺𝑺 𝑰𝑴𝑷𝑹𝑶𝑽𝑬𝑴𝑬𝑵𝑻 & 𝑫𝑨𝑻𝑨-𝑫𝑹𝑰𝑽𝑬𝑵 𝑫𝑬𝑪𝑰𝑺𝑰𝑶𝑵 𝑴𝑨𝑲𝑰𝑵𝑮 "𝘖𝘱𝘵𝘪𝘮𝘪𝘻𝘦 𝘸𝘰𝘳𝘬𝘧𝘭𝘰𝘸𝘴 𝘢𝘯𝘥 𝘮𝘢𝘬𝘦 𝘴𝘮𝘢𝘳𝘵 𝘮𝘰𝘷𝘦𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘳𝘦𝘢𝘭 𝘥𝘢𝘵𝘢." I help you identify bottlenecks, optimize performance, and scale smarter by auditing workflows, refining processes with IE methods, and boosting team efficiency. I build dashboards for real-time insights, analyze data to guide decisions, and promote a culture of continuous improvement. Yes ❤️ I’m that second set of ⚡️strategic hands and systems-driven brain you can count on to lighten your load — and get things done right the first time. 😉 🟢 If you're ready to scale with structure and strategy, here’s what to do next: 👉 Send me a quick message here on Upwork 👉 Click the green “Schedule a Meeting” button 👉 Pick a 30-minute slot — I’ll confirm and we’ll get started 𝑷𝑺. You’re not just losing time doing it all alone — you’re delaying results I’m ready to deliver.
    Featured Skill Business Process Modeling
    Performance Measurement
    Continuous Improvement
    Data Analysis
    Digital Project Management
    Decision Making
    Process Documentation
    Business Operations
    Stakeholder Management
    Project Management
    Process Improvement
    Process Optimization
    Time Management
    Agile Project Management
    Digital Marketing
  • $15 hourly
    • 5.0/5
    • (16 jobs)
    Engineering graduate with over 7 years of experience in project management, quality management systems, and technical writing. Expertise includes writing standard operating procedures, quality manuals, user manuals, and web articles about various topics, including mechanical engineering, public management, organizational operation, travel, and lifestyle. Knowledgeable in ISO 9001:2015, process mapping, risk management, and process improvement. Skilled in using Google Suite, Adobe Photoshop, Flowcharting Tools, ClickUp, WordPress, and Microsoft Tools.
    Featured Skill Business Process Modeling
    Microsoft Visio
    Mechanical Engineering
    Process Flow Diagram
    Flowchart
    Process Improvement
    Process Development
    Quality Management System
    Technical Manual
    Editing & Proofreading
    ISO 9001
    Compliance
    Article Writing
    Procedure Development
    Technical Writing
  • $46 hourly
    • 5.0/5
    • (21 jobs)
    Expert-vetted Process and Operations Manager with over a decade of experience, I specialize in lean six sigma methodologies and structured problem solving techniques (8D Principle, PDCA, DMAIC). I excel in modernizing and optimizing business processes, making them simple, scalable, competitive, automated, and integrated with cutting-edge AI and ChatGPT management solutions. My expertise includes optimizing systems using No Code solutions, which bring the benefits of rapid deployment, ease of use, cost efficiency, and enhanced flexibility to adapt to changing business needs. These No Code platforms empower non-technical team members to contribute to automation and process improvement, fostering a more collaborative and innovative work environment. As a seasoned Project Manager, I have a proven track record in overseeing Strategic Projects across various business units and models, guiding them through their full life cycle. I am adept in numerous Project Methodologies and skillful in applying the appropriate approach to each project. I possess extensive experience in implementing digital transformation projects, including Business and Financial ERP Systems (NetSuite, Oracle Fusion Cloud, SAP, Dynamics365, Xero), Expense Management Systems (Concur, WebExpenses, Expensify, TripActions, Abacus), and HRIS/HCM and Global Payroll Systems (PapayaGlobal, Deel, ADP, Ceridian). My finance expertise enables me to effectively manage Project Business Cases and Cost Management. Additionally, my background as a Process Development Engineer reinforces my structured approach to planning, organizing, strategizing, and problem-solving. If you are seeking top-tier consulting and project management services, particularly with AI, ChatGPT integrations, and No Code system optimization, feel free to reach out. Cheers!
    Featured Skill Business Process Modeling
    Process Engineering
    Business Process Management
    Project Management Professional
    Business Process Automation
    Business Analysis
    Project Management Office
    Project Finance
    Six Sigma
    System Analysis
    Data Modeling
    Cost Control
    Technical Project Management
    Management Consulting
    Process Documentation
    Oracle Fusion Applications
    Project Management
    Oracle NetSuite
    Digital Transformation
  • $40 hourly
    • 4.4/5
    • (23 jobs)
    Looking for Digital Transformation engagement, and help resolve project delivery issues such as sloppy requirements, misaligned stakeholders, or tight project timelines. I facilitate teams to simplify digital projects with well-defined documentation, robust stakeholder alignment, and user-centric solutions that get delivered on time. Here's how I can help: - Clarify early-stage concepts or intricate business needs into well-defined, actionable requirements. - Close the gap between tech teams and business stakeholders to prevent misalignment. - Develop user stories, workflows, and UAT scenarios that cut down back-and-forth and expectation mismatch. - Facilitate Agile teams with backlog grooming, sprint planning, and product refinement. - Assist startups to go fast with lean documentation, and assist enterprises to scale up with disciplined analysis. - Harness 13+ years of expertise over enterprise systems, web platforms, and mobile applications. I can bring transparency to the project. Send me a message today and let's discuss how I can assist in turning your business objectives into an effective operational solution— executed on time and in-accordance to your vision.
    Featured Skill Business Process Modeling
    Project Management
    Agile Software Development
    Web Application Development
    Mobile App Development
    Cloud Management
    Product Development Life Cycle
    Product Specification
    Software Specifications
    Wireframe & Prototyping Software
    User Acceptance Testing
    Requirement Management
    Requirements Specification
    Requirement Analysis
    User Stories
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Former Senior Associate Consultant for EY Philippines or SGV I find ways to transform businesses and improve processes to ensure the best experience for everyone involved. I'd love to talk about the best way to make things the best for you.
    Featured Skill Business Process Modeling
    Sales
    Data Analysis
    Business Development
    Database Management
    Customer Support
    Microsoft Excel
    Market Research
    Company Research
    Dashboard
    Data Interpretation
    Business Modeling
  • $28 hourly
    • 5.0/5
    • (19 jobs)
    I'm Ara The Hustler ⭐️I am a Business Analyst with over 4 years' experience in DESIGN, PRESENTATION and AUTOMATION projects such as Excel Macros and RPA. I create and customize MINIMALIST, PROFESSIONAL to even FUN presentation materials! 📌 Brochures 📌 Flyers and Posters 📌 Infographics 📌 Instruction Manual 📌 Organization and Business Decks 📌 Presentation Designs 📌 Social Media Posts I develop customized Excel TEMPLATES and MACROS performing the following tasks 📌Automatically clean-up of raw data to generate reports 📌Automatically consolidates multiple excel files (.xls, .txt and .csv) 📌Automatically converts excel to individual PDF copies 📌Automatically creates and update of pivot tables 📌Improved and fix excel formulas I believe that a well-defined project is already halfway done, and I am trained to perform these tasks 📌Lean Six Sigma 📌Assess project objectives 📌Cadence discussion and meeting 📌Collect business/individual requirements 📌Process mapping in MS Visio 🎯 Your objective is my goal!
    Featured Skill Business Process Modeling
    Miro
    Microsoft Visio
    Process Flow Diagram
    Technical Writing
    Microsoft Excel
    Graphic Design
    Brochure Design
    Process Documentation
    Flyer Design
    Macro Programming
    Minor Design Touchup
    Business Presentation
    Microsoft PowerPoint
    Canva
  • $30 hourly
    • 4.9/5
    • (74 jobs)
    Experienced Project Manager with proven ability to plan, implement, and manage projects. Competent team leader. Reputation for being extremely organized and successful in spearheading projects and motivating team cooperation. With 15 years of experience in managing teams and programs. She has the proven ability to coordinate multiple projects and complete them correctly and efficiently. Her commitment is to produce results. She helped startup and corporate clients set up their project management tools such as monday.com, ms project, Asana, and Trello. She is knowledgeable in CRM tools such as sales force, and Hubspot. She is also proficient in conducting interviews with stakeholders, analyzing current processes and technology, identifying areas for improvement, redesigning processes and organization structure (leveraging best practices to optimize performance, documenting business processes using various tools, and reporting results to top management). She is familiar in different in-house and ERP systems, including SAP (B1, A1, R3, hana4), Architecture for Integrated Information System (ARIS), Visio, Lucidchart, Promapp, Smartsheets, Xero, and QuickBooks. She has been in the consulting practice for 15 years now (both in the corporate world and freelancing). She is also experienced in travel planning. She can create travel quotations, lovely research places, book hotels, airfares, and travel tours. She is a dedicated and hardworking person who believes in honesty and good working relation. Jheramy looks forward to hearing from you soon. Thank you.
    Featured Skill Business Process Modeling
    UiPath
    Project Management
    Microsoft Project
    Lucidchart
    IT Consultation
    Project Management Office
    Digital Marketing
    Six Sigma
    Microsoft Visio
    Process Documentation
    Intuit QuickBooks
    Business Consulting
    Process Improvement
    Software Design
  • $20 hourly
    • 5.0/5
    • (25 jobs)
    𝙉𝙚𝙚𝙙 𝙍𝙚𝙨𝙪𝙡𝙩𝙨 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙛𝙤𝙡𝙡𝙤𝙬𝙞𝙣𝙜? 👩‍💻 Diligent QMS Expertise ♾️ Precise Process Maps with Infographics 📄 SOP Mastery, Clear Documentation Discover - HOW and WHY 👇👇👇 As a snapshot of what I offer as a Process Document Expert and QMS Practitioner, I have developed and implemented SOPs across various industries, ensuring compliance with ISO 9001 standards. My 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 includes process mapping, system integration, and continuous improvement. 𝐊𝐞𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 include developing comprehensive documentation processes, authoring and enhancing SOPs, and mapping out complex workflows to improve operational efficiency and training management. 💫𝘾𝘼𝙉-𝘿𝙊 𝘼𝙩𝙩𝙞𝙩𝙪𝙙𝙚 𝙛𝙤𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 I turn "CANTs" into resounding "CAN's," fueling project success with unwavering positivity. 💎 𝙌𝙈𝙎 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 I'm your go-to person for QMS Development and Implementation: ☆ Process Documentation (Policies, SOPs, WIs, Standards, Manuals) ☆ Document Control and Records Management ☆ Internal Quality Auditing ☆ CAPA Management ☆ Risk Management ☆ Training Management 💎 𝙎𝙩𝙧𝙖𝙩𝙚𝙜𝙞𝙘 𝙈𝙖𝙜𝙞𝙘 I specialized in the following strategic approach: ☆ Stakeholder Management (RACI Matrix and Power-Interest Matrix) ☆ KRAs and KPI Development, and Implementation (Balanced Scorecards, OGSM, OCR Matrix) ☆ VMOKRAPISPATRES Framework ☆ You ever heard of S.T.A.R.? Situation-Task-Action-Result Approach - happy to share! 💎 𝙎𝙠𝙞𝙡𝙡 𝙎𝙥𝙚𝙘𝙩𝙧𝙪𝙢 𝙈𝙖𝙨𝙩𝙚𝙧𝙮 From basic data entry to dashboard, I've got it covered. ☆ Grand Avenue Software for top-notch QMS process ☆ MS Visio for visual mapping of processes, and charts ☆ Gantt Charts and Jira for precision ☆ Google Suite, Microsoft 365 Office Apps, Slack, and MS Teams for seamless collaboration. 💎 𝘾𝙧𝙚𝙖𝙩𝙞𝙫𝙚 𝘿𝙚𝙨𝙞𝙜𝙣 𝙈𝙖𝙨𝙩𝙚𝙧𝙮 I breathe life into visuals: ☆ Infographics ☆ Canva ☆ Photoshop ☆ And a dash of sparkle from Capcut! 💫 𝙏𝙤𝙜𝙚𝙩𝙝𝙚𝙧 𝙒𝙚 𝘼𝙨𝙘𝙚𝙣𝙙 Let's skip the formalities; it's about us. I'm all about teamwork, support, and learning—our recipe for success and reaching new heights. In a nutshell, I offer a fusion of expert Quality Management, a knack for process optimization, and creative flair in design. With a 'CAN-DO' spirit, I'm your go-to collaborator for efficient, enjoyable, and successful projects. Let's create together! Sounds enticing, right? Just three easy steps stand between us ✅ Reach out to me via Upwork Message ✅ Hit the Green Schedule Button ✅ Select a convenient 30-minute slot, and I'll promptly confirm our meeting time Let's elevate success!
    Featured Skill Business Process Modeling
    Administrative Support
    Project Management
    Continuous Improvement
    Procedure Manual
    Document Control
    Software QA
    Document Management System
    Quality Management System
    ISO 9001
    Process Infographics
    Microsoft Visio
    Project Workflows
    Process Flow Diagram
    Process Documentation
  • $9 hourly
    • 5.0/5
    • (11 jobs)
    I have 13 years of total working experience in a BPO, Shared Services and IT/Business Consultancy. I have led teams for almost 10 years now in businesses supporting HR Shared Services and Customer Service. I have started to do customer service work and gained experience and competencies in various fields that equipped me to become a responsible and trusted lead in the businesses and companies I have been part of.
    Featured Skill Business Process Modeling
    Project Management
    Cross Functional Team Leadership
    Human Resource Management
    Compliance
    Administrative Support
    Google Docs
    Data Entry
    Customer Service
    English
  • $50 hourly
    • 5.0/5
    • (25 jobs)
    Rex is an expert in financial modeling and analysis, with over 10 years of management consulting experience in finance, supply chain & operations projects with Fortune 500 clients. He is proficient in translating business strategy into action by modeling financial and operational plans around key performance drivers. Rex is skilled in guiding clients enhance their business performance, including startup and growing companies looking to secure their market as they near the next stage. Rex is adept in enhancing value to both internal and external customers by increasing current efficiency and effectiveness levels through: • Process simplification • Budgeting, planning and forecasting • Finance and operating model transformation • Designing cost management systems and financial controls • Enhancing performance management and reporting frameworks • Identifying growth opportunities and developing strategic plans • Navigating regulatory compliance
    Featured Skill Business Process Modeling
    Content Writing
    Financial Projection
    Financial Reporting
    Pro Forma Statement
    Process Flow Diagram
    Data Analysis
    Process Improvement
    Financial Management
    Microsoft Office
    Business Consulting
    Management Consulting
    Business Plan
    Financial Analysis
  • $20 hourly
    • 4.9/5
    • (7 jobs)
    I have several years of work experience where I worked as a data processor and a process analyst. I have been using Microsoft Office extensively specifically Excel for data analysis and bashing of reports, Powerpoint for presentation to management and information design, Visio for Process Mapping. I am very much willing to learn to cater to your needs. I will deliver tasks on set timelines with the best of my ability ensuring quality and accuracy. Looking forward to cater to your needs!
    Featured Skill Business Process Modeling
    Project Management
    Microsoft PowerPoint
    Business Presentation
    Google Search
    Process Improvement
    Minitab
    Scientific Computation
    Information Design
    Time Management
    Microsoft Excel
    Data Analysis
  • $20 hourly
    • 5.0/5
    • (11 jobs)
    I am a graduate of BS Industrial Engineering. My line of expertise includes process analysis, work simplification, data analysis, data arrangement and the likes. I am very keen when it comes to data processing since I have a solid work experience as a Compliance Auditor. Currently, I am employed as an Industrial Engineering Instructor at the University of the Assumption. Handling major subjects such as Production and Operations Management, Ergonomics, Quality Control, Quality Management Systems and others. I am also currently finishing my master's degree at Holy Angel University focusing in Engineering Management. I always observe due dates, speed and accuracy is my game.
    Featured Skill Business Process Modeling
    Process Documentation
    Compliance
    Internal Auditing
    Procedure Development
    Company Policy
    Process Safety
    ISO 9001
    Process Improvement
    Business Process Reengineering
    Continuous Improvement
    Technical Writing
    Requirement Analysis
    Procedure Manual
    Editing & Proofreading
    Quality Control
  • $25 hourly
    • 4.8/5
    • (7 jobs)
    Results-driven Business Management Professional with over 8 years of combined experience in Project Management, Business Development, Client Engagement, and Operations Improvement. The most recent position I have filled is as Director of Project Management for Aepiphanni Business Consulting, which involved working directly with our CEO, engaging with our business clients, managing project owners, and continuously improving business operations. Together with a colleague, I am also hosting an entrepreneurship podcast called "Aepiphanni Off the Cuff" where we interview esteemed entrepreneurs as well as renowned TED Talks speakers.
    Featured Skill Business Process Modeling
    Podcast Marketing
    Business Operations
    Zapier
    Account Management
    Project Management
    Market Research
    Salesforce CRM
    Marketing Strategy
    Business Management
    Email Marketing
    Podio
  • $18 hourly
    • 3.3/5
    • (1 job)
    👩🏻‍💻 CERTIFIED BUSINESS ANALYST | 💎 PRODUCT OWNER | 🔁 CERTIFIED SCRUM MASTER | 🎯 AGILE PROJECT MANAGER | 💼 7+ YEARS EXPERIENCE | 🏆 ELITE ANALYST | ⭐TOP LEVEL SERVICE | 🎓 MASTER’S IN MANAGEMENT MAJOR IN SOFTWARE DEVELOPMENT Highly competent Business Analyst, Product Owner, Scrum Master, and Agile Project Manager. My focus is to identify client needs, provide detailed requirements, build technical documentation, bridge the gap between business needs and technological solutions, define and prioritize the product backlog, facilitate effective decision-making, implement agile principles in practice, and promote continuous improvement. Common challenges that I often address: 🔸 Lack of Clear Requirements 🔸 Inefficient Processes 🔸 Unclear Business Goals and Strategies 🔸 Technology Challenges 🔸 Misaligned Test Cases with the Specifications 🔸 Ineffective Decision-Making 🔸 Data-Related Issues 🔸 Project Delays and Failures 🔸 Communication Breakdowns My areas of expertise are: 🔥 Requirements Analysis: Eliciting, documenting, and managing business requirements 🔥 Process Improvement: Analyzing and improving business processes 🔥 Systems Analysis: Analyzing and improving information systems, software applications, and technology solutions. 🔥 Data Analysis: Data modeling and data-driven insight to help organizations make business decisions 🔥 Quality Assurance: Defining and implementing testing processes and procedures based on the specifications 🔥 Backlog Management: Maintaining and grooming a well-defined product backlog, ensuring it reflects the most up-to-date priorities and requirements 🔥 User Story Definition: Breaking down product requirements into detailed user stories with clear acceptance criteria for development teams. 🔥 Scrum Master/Project Management: Specializing in agile methodologies, working closely with development teams to ensure business requirements are met in iterative development cycles. Deliverables you could expect from me: ✔️ Requirements Gathering & Analysis / Elicitation ✔️ Use Case and Process Flow Diagrams ✔️ SRS (Software Requirements Specification Document) ✔️ BRD (Business Requirements Document) ✔️ FRD (Functional Requirements Document) ✔️ FSD (Functional Specifications Document) ✔️ SDD (Software Design Document) ✔️ Software Test Plan Document and Test Strategy ✔️ Data Visualization ✔️ Agile User Stories ✔️ Facilitating ✔️ Coaching ✔️ Process Improvement ✔️ Software Project Plan Document ✔️ Software Development Project Report ✔️ Software Project Estimation Document 🧰 Tools: Microsoft Word, Google Docs, Confluence, Microsoft Visio, Miro, Lucidchart, Figma, Microsoft Excel, Power BI, Tableau, Jira, Smartsheet, Trello, Notion, Zoho, Asana, Clickup, Microsoft Project, and Microsoft PowerPoint Does this sound like exactly what you need? Don't hesitate to reach out regarding your project, and let's explore how I can assist you. Your success is just a message away! 👍🏻
    Featured Skill Business Process Modeling
    Business Consulting
    Business Intelligence
    System Analysis
    Software Documentation
    Technical Documentation
    Requirements Specification
    Software Specifications
    Process Flow Diagram
    Product Backlog
    Product Management
    Agile Project Management
    Scrum
    Requirement Analysis
    Business Analysis
  • $10 hourly
    • 3.9/5
    • (5 jobs)
    Certified Industrial Engineer 40-Hour Basic Occupational Safety and Health Training Course Completer Certified Lean Six Sigma Yellow Belt Good verbal and written communication skills Ability to work individual or as a team, and has strong work ethic with proven leadership skills Critical thinker and goal oriented Able to adjust and work under pressure with good time management skills Can learn fast and work efficiently with intermediate knowledge in supply chain management, human resource, operations management, and process automation Computer literate proficiency with Microsoft Office 365 (Word, Excel, Power point, Publisher, InfoPath Designer, Outlook, Power Automate, SharePoint, OneNote, One Drive, Forms, Planner, Stream, Tasks, and MyAnalytics), AutoCAD, Minitab, SAP, Adobe Photoshop
    Featured Skill Business Process Modeling
    Procedure Manual
    Business Analysis
    Process Modeling
    Technical Writing
    Process Improvement
    Process Engineering
    Process Flow Diagram
    Business Process Management
    Requirement Analysis
    Automated Workflow
  • $5 hourly
    • 0.0/5
    • (1 job)
    I’m a Sr. Business Analyst experienced in: - Create a Business Process Model using Visio and BPMN approach to standardize process - Conduct process discovery when no documentation was provided by process owner - Collaborate with other BAs in North AM and HK for Global project to conduct meeting and make decision - Validate and check step-by-step activities of business process model with Process Owners to ensure that solution design and implementation is in line with the business requirements. - Analyze and documents client’s business requirements and processes and communicate these requirements by constructing conceptual data and process models - Assist in creation of test cases and paper works for Model Office Testing - Develop business requirements such as scope, processes and risks For Business Analyst - Specialize in designing branded, fillable, and accessible PDF forms for Manulife Canada using Adobe InDesign. - Create interactive form components including fillable fields, radio buttons, dropdowns, calendars, and tooltips. - Ensure full compliance with AODA/WCAG accessibility standards—structuring forms for screen reader compatibility and maintaining consistent tab order. - Analyze form layout and structure; create ribbons and table designs with standardized spacing, row heights, font sizes, and colors. - Conduct peer reviews to validate form usability, brand compliance, and technical accuracy. - Redesign existing forms and touchpoints to enhance user experience and alignment with corporate standards. - Collaborate with internal stakeholders and vendors on layout improvements, technical specifications, and delivery timelines. - Contribute to process improvements related to form creation, review cycles, and digital readiness.
    Featured Skill Business Process Modeling
    Fillable Form
    PDF Pro
    Adobe InDesign
    Jira
    Testing
    Process Modeling
    Business
    Modeling
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    I have more than ten years of experience in external audit, public accounting, and corporate accounting. Through various audit clients, I have gained extensive industry experience. I have extensive working experience with start-up companies, where I am in charge of establishing the department's core financial processes and reporting requirements. I am also in charge of growing the team and managing it to ensure that the processes are completed efficiently and effectively. INDUSTRY EXPERIENCE * Fintech * E-commerce * Asset Management * Manufacturing and trading * Real Estate * Construction * Business Process Outsourcing * Power and Utilities
    Featured Skill Business Process Modeling
    Financial Planning
    Payroll Accounting
    Bookkeeping
    Financial Audit
    Financial Statements Preparation
    Xero
    Tax Planning & Advisory
    Tax Law Compliance
    Financial Modeling
    Financial Analysis
    Finance
    Finance & Accounting
    Management Consulting
    Accounting
  • $10 hourly
    • 5.0/5
    • (1 job)
    They say that one's personality can be described through a color or a combination of colors. You can be an emotionally intelligent blue, a spontaneous and driven orange, a logical and analytical green, and an organized and high achiever gold. Based on the tests, I'm a combination of a green and an orange. That means I can get the job done efficiently and effectively. Plus, I'm flexible enough to meet your just demands. If you're not convinced, look me up in LinkedIn: Odessa Reyes, LPT, CC, or you can visit this link: You can also check out my blog: desappointing.wordpress.com (FYI, I've just started this blog.) I look forward to working with you!
    Featured Skill Business Process Modeling
    Customer Service
    English
    Blog Writing
    Process Improvement
    Business Writing
    Technical Writing
    Data Entry
    Communications
  • $12 hourly
    • 5.0/5
    • (24 jobs)
    As a highly motivated, dedicated, and organized professional with over 15 years of experience as an Operations Lead and Project Manager in the Research and Development and Shared Services industries, I bring a wealth of expertise to your business. My skills include: 1. Virtual Assistance: Comprehensive general virtual assistance tasks Social media basics and account creation/optimization Social media content planning, creation, scheduling, and posting Organic social media marketing strategies Simple website creation, optimization, and management Online writing, marketing, and SEO (including on-page, off-page, and backlinking) Lead generation, email management, service ticket, and chat support 2. Business Process Analysis: Improving current work processes and providing actionable recommendations Suggesting enhancements to increase process effectiveness and efficiency 3. Project Management: Full project lifecycle management including planning, execution, monitoring, controlling, and conclusion Over my career as a Project Management and Administrative Expert, I have developed essential skills such as patience, attentiveness, clarity, a positive attitude, time management, empathy, calmness, promptness, and persuasiveness. I am eager to learn and committed to fully understanding your products and services to provide exceptional support to your business. Let’s work together to achieve your business goals and drive success.
    Featured Skill Business Process Modeling
    Business Process Management
    Project Management
    Customer Service
    Cross Functional Team Leadership
    Leadership Development
    Incident Management
    Email Support
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    For more than a decade, I have been contributing to the success of the companies that I worked for. I have been exposed to different support roles that defines my capacity to this day. I am highly proficient in customer service, people management, project management, data analysis, research and planning, and process improvement. I am responsible mainly in process mapping, development, execution, and monitoring. Operationally, I have been a critical component. Some of the things I did and was successful are below: - Developing the process, KPI, and quality parameters for a registration services company - Planned and executed the growth of an on-demand ride hailing company in SEA. Started as a customer service supervisor and eventually moved to different departments to put in their processes in place after which promoted as the deputy general manager and launch head that was critical in making sure that departments are working harmoniously together with growth. Because of the success, I was then asked to join the Regional Team to fix and lead other country's operations. I am the only Filipino in this pool and I believe this is my greatest achievement so far - Joined an on-demand logistics company and was critical in their launch in the Philippines. I drafted, implemented, and executed the strategies and was able to break the Regional record for just two months. The launch was a success and the company is now making waves in the country. I am now venturing into freelancing/home-based type of work because I wanted to help other companies by utilizing my skills and experiences. Also, I would want to focus on working and spending more time with my family.
    Featured Skill Business Process Modeling
    Email Communication
    Customer Service
    Administrative Support
    Customer Support
    Management Consulting
    Management Skills
    Call Center Management
    Online Chat Support
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    Objective: * To utilize my experience in an environment that will promote new challenges and upward mobility. * To keep in phase in this competitive environment and to have a more challenging knowledge about entering a new profession. * To secure a position whereby hard work, dedication, and the ability to acquire new skills will advantage any company I work for. * To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used., Summary Qualifications: * With over nine (9) years of experience in supporting business solution software and analyzing business processes. * Evaluate business requirements and processes through document analysis, interviews, and workflow analysis. * Extremely reliable and attentive IT professional who manages multiple tasks and works well under pressure.
    Featured Skill Business Process Modeling
    Enterprise Resource Planning
    SQL
    Business Analysis
    Data Analysis
    Microsoft Office
    Microsoft Dynamics CRM
    Agile Project Management
    Software Testing
    Data Interpretation
    Process Infographics
    Financial Reporting
    Test Results & Analysis
    Jira
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I'm an IT Business Analyst with 1 year of experience and a strong foundation in Software Quality Assurance, with over 3 years of hands-on testing for web and mobile platforms. I specialize in writing user stories, documenting requirements and processes, and conducting end-to-end testing to ensure the product is launch-ready and aligned with business goals.
    Featured Skill Business Process Modeling
    Information Gathering
    Business Analysis
    Defect Life Cycle
    Bug Tracking & Reports
    Test Execution
    Test Case Design
    Mobile App Testing
    Web Testing
    Manual Testing
    Quality Assurance
    Software Testing
  • $25 hourly
    • 3.0/5
    • (54 jobs)
    With over 12 years of freelancing experience and 8+ years in project management, operations, and business process management, I help businesses streamline operations, build powerful brands, and create seamless digital experiences. I specialize in branding, brand strategy, social media marketing, web design, UX, design thinking, and SEO, ensuring that every aspect of your business—from internal workflows to customer-facing touchpoints—is optimized for growth and success. How I Can Help You: 🔧 Business Process & Operations Optimization – I design efficient workflows, automate tasks, and implement systems that scale. 📅 Project Management – Keeping teams aligned, projects on track, and deadlines met—without the chaos. 🎨 Branding & Brand Strategy – Crafting unique brand identities, messaging, and positioning to attract the right audience. 🌐 Web Design & UX – Creating visually compelling, user-friendly websites that convert. 📈 SEO & Social Media Marketing – Helping businesses rank higher, drive traffic, and grow their online presence. Why Work With Me? ✅ 12+ years of freelancing expertise across multiple industries ✅ 8+ years leading teams and managing business operations ✅ Strategic thinker with a hands-on approach to execution ✅ Passionate about systems, efficiency, and digital growth Let’s take your business to the next level. Message me today, and let’s make it happen! 🚀 Visit nikkotrinidad.com to learn more.
    Featured Skill Business Process Modeling
    Time Management
    Leadership Development
    Strategy
    Organizational Design & Effectiveness
    Leadership Skills
    Communications
    Program Management
    Management Consulting
    Project Management Professional
    Management Skills
    Project Analysis
    Business Process Management
    Team Facilitation
    Startup Company
    Business with 1-9 Employees
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