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  • $35 hourly
    • 4.9/5
    • (6 jobs)
    I possess extensive experience as a seasoned Virtual Associate, having worked in various capacities within the realms of Administration, Customer Service, and Leadership. My core competence lies in delivering top-notch Administrative support, driven by a steadfast commitment to ensuring the utmost satisfaction of esteemed clientele. Proficiency in Microsoft Office, particularly in Excel, is one of my notable skills, complemented by strong verbal and written communication abilities. My unwavering dedication to providing professional and personalized services is underscored by a genuine passion for excellence, consistently surpassing expectations and surpassing the scope of duty. Areas of Expertise: Virtual Assistant/Administrative Assistant E-commerce Data Entry Customer Service CRM Systems (Dubsado, Asana, Airtable, etc.)
    Featured Skill Calendar Management
    Project Management
    AI Content Writing
    Email Management
    Google Sheets
    Customer Support
    Customer Service
    Dubsado
    Airtable
    Scheduling
    Google Workspace
    Management Skills
    Asana
    Administrative Support
    Data Entry
    Microsoft Excel
  • $50 hourly
    • 4.9/5
    • (18 jobs)
    Experienced Senior Customer Service Manager with more than 17 years of Customer Service experience and 3 years expertise in overseeing customer service divisions. I have a proven track record of enhancing customer satisfaction, optimizing service processes, and mentoring high-performing teams. Skilled in strategic planning, execution, and utilizing technology to enhance the delivery of customer service. Expert Real Estate Cold Caller with over 9 years cold calling experience. Highly effective in establishing and maintaining relationships with potential and existing clients. Extremely self-motivated and ambitious with a strong work ethic, exceptional skills and the ability to handle objections well. I am also very reliable with excellent time management skills and require minimal supervision. Experienced Virtual Assistant in Marketing, Social Media Management, Graphics and Office Administrations. I am an expert Canva designer with over 5 years experience as well as an expert Go High Level administrator. I am experienced in the following areas: 1) Customer Care (Voice, Live Chat, E-mail, Text, Whatsapp) 2) Cold Calling (Real Estate) 3) Virtual Assistant I have experience using the following tools for work: Mojo Follow Up Boss Zendesk Zoho Goi High Level Canva Skype Java Script Humanity Slack Discord Google Suites Microsoft Word Microsoft Excel Meta Business Suites Zoiper Whatsapp
    Featured Skill Calendar Management
    Real Estate Virtual Assistance
    Virtual Assistance
    HighLevel
    Quality Audit
    Supervision
    Management Skills
    Lead Generation
    Outbound Sales
    Telemarketing
    Administrative Support
    Cold Calling
    Scheduling
    Customer Service
    Real Estate
    Sales & Marketing
  • $35 hourly
    • 5.0/5
    • (14 jobs)
    Consider me to be your RIGHT-hand administrative genius! 💪🏾 I am YOUR dedicated, and passionate Executive Assistant with over seven (7) years of experience! ✅ WHAT DO I OFFER? Operations and Project Management | Executive / General Virtual Assistant of a CEO | Administrative Support | Customer Service | Community Management / Engagement | Recruitment and Talent Sourcing | Creation of SOPs | Email Management | Social Media Management | Web Research | File Management | Data Entry | Calendar Scheduling & Management | Basic Graphic Design ✅ WHAT TOOLS DO I USE? Asana | Trello | Nifty | Monday.com | ClickUp | Notion | PipeDrive | Google Suite | Microsoft Office | Microsoft Teams | Slack | WordPress | Squarespace | MailChimp | Canva | CapCut | Social Pilot ✅ WHY CHOOSE ME? Approachable, considerate, and focused on solutions | Defined Objectives | Regular Progress Updates | Informed Decision-Making | Enhanced and Efficient Processes | Better Team Collaboration and Communication ✅ STILL HERE? Let's connect! Click the green "INVITE" button to schedule a call. I am here to tackle the tasks you dread and give you the freedom to pursue what brings you joy! Tags For Search: Executive Assistant, Virtual Assistant, Administrative Support, Project Management, Operations Management, Customer Service, Community Management, Recruitment, Talent Sourcing, SOP Creation, Email Management, Social Media Management, Web Research, File Management, Data Entry, Calendar Management, Basic Graphic Design, Asana, Trello, Nifty, Monday.com, ClickUp, Notion, Pipedrive, Google Suite, Microsoft Office, Microsoft Teams, Slack, WordPress, Squarespace, MailChimp, Canva, CapCut, Social Pilot Updated on: June 14, 2024
    Featured Skill Calendar Management
    ChatGPT
    Asana
    Agile Project Management
    ClickUp
    Light Project Management
    Customer Service
    Time Management
    Task Coordination
    Project Management
    WordPress
    Scheduling
    Google Workspace
    Administrative Support
    File Management
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    I am an enthusiastic and reliable professional with a strong background in administrative tasks. Detail-oriented and highly motivated, I excel at managing and prioritizing projects to ensure timely and exceptional results. With outstanding communication and customer service skills, I build rapport with clients, providing tailored support. My experience with social media platforms enhances online engagement, while my multitasking ability allows me to handle tasks with confidentiality and discretion. Proficient in tools like Airtable, Slack, and Zendesk, I streamline workflows through efficient scheduling, calendar management, email management, and data entry. My project management skills enable me to oversee multiple initiatives simultaneously, making me a valuable asset for any organization. Overall, my diverse skill set in administrative support, customer service, and project management positions me as an effective virtual assistant ready to contribute to your team’s success.
    Featured Skill Calendar Management
    Zendesk
    Executive Support
    Virtual Assistance
    Phone Communication
    Dubsado
    Slack
    Time Management
    Data Entry
    Email Management
    Scheduling
    Customer Service
    Administrative Support
    Airtable
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    I am an expert in Administrative support, Email support & handling, Customer service, Inbound and Outbound calls, Sales, Technical support, Data entry, Copywriting, Transcription and Real Estate. I am a highly innovative and result-driven individual. I am known for my ability to grasp information quickly and adapt and excel in any given environment. I have excellent: Organizational and Time management skills. Great communication skills. Ability to build rapport. Attentive for details.
    Featured Skill Calendar Management
    Slack
    Notion
    HubSpot
    Ecommerce Support
    Scheduling
    Customer Support
    File Management
    Online Chat Support
    Administrative Support
    Order Tracking
    Customer Service
    Email Support
    Biochemistry
    Data Entry
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Want to work with someone who has successfully managed schedules, inboxes, and workflows for high-level executives, busy entrepreneurs, and thriving teams across diverse industries this year? I’m Mitzie Stewart, a Virtual Administrative Assistant with over 7 years of experience streamlining operations and supporting businesses like yours. Imagine having your emails organized, your calendar running seamlessly, and your administrative tasks handled without a second thought. That’s what I do – I take the stress off your plate so you can focus on what truly matters: growing your business. How I Can Help You I specialize in simplifying complex processes and saving you time by handling essential administrative functions. Here’s how I can support your business: - Email and Calendar Management: Organize and prioritize your inbox, respond to routine messages, and ensure your schedule runs smoothly without any double bookings or missed meetings. - Data and File Organization: Create and manage spreadsheets, organize important documents, and ensure all files are properly stored and easily accessible, minimizing clutter and improving productivity. - Customer Service and Reception Support: Serve as a professional point of contact for your clients, managing inquiries and ensuring exceptional service that reflects positively on your business. - Multitasking and Project Support: Whether it’s managing multiple tasks or coordinating projects, I ensure everything is handled efficiently and on time. Skills and Tools My proficiency with key tools and platforms helps me integrate seamlessly into your operations: - Google Workspace & Microsoft Office: Experienced in using Google Docs, Sheets, Gmail, and other Microsoft tools to manage documents, create reports, and handle communication effectively. - CRM and Project Management Tools: Quick to learn and adapt to different platforms like Slack, Zoom, Hubspot, Follow-up Boss, Notion, Click -up, Agile, Optimantra patient portal, Calendly and various other CRM systems, allowing me to support your team and manage projects with ease. - Attention to Detail: From data entry to organizing leads, my meticulous approach ensures accuracy and precision in everything I do. - Effective Communication: I excel at maintaining clear, timely communication across teams, clients, and stakeholders, making sure everyone stays informed and aligned. Achievements and Impact - Over the years, I’ve helped clients improve their workflows, save time, and boost productivity: - Executive Support: Managed email inboxes and complex calendars for high-level executives, freeing up their time for strategic tasks and reducing administrative burdens. - Sales Efficiency: Streamlined lead management systems, improving follow-up processes and increasing conversion rates for a sales team. - Document Organization: Implemented an organized file management system, cutting document retrieval times by half and increasing overall team efficiency. - Customer Satisfaction: Ensured timely, professional responses to customer inquiries, contributing to a consistently high satisfaction rate for businesses I’ve supported. Why Work With Me? Here’s what sets me apart: - Reliable and Dependable: You can count on me to manage tasks efficiently, meet deadlines, and deliver quality work consistently. - Proactive and Solutions-Oriented: I look for opportunities to improve processes, prevent issues, and offer solutions that save time and enhance your operations. - Adaptable to Your Needs: Whether you need short-term help or ongoing support, I’m flexible and can adjust to your schedule, including working EST hours or accommodating urgent tasks. Education and Certifications - Certified in Business Administration: Trained in Office Management, I’ve gained the knowledge and practical skills to support businesses effectively. - Continual Learning: I stay updated on the latest tools and trends in virtual assistance to ensure I bring the best solutions to your business. Let’s Work Together If you’re looking for a reliable and experienced Virtual Assistant to handle your day-to-day tasks and simplify your operations, I’d love to connect. Let’s discuss how I can help you focus on your core business by providing seamless administrative support. Message me today, and let’s get started!
    Featured Skill Calendar Management
    Agile CRM
    Email Management
    Receptionist Skills
    Lead Management
    Personal Administration
    Communications
    Google Docs
    Real Estate Cold Calling
    Appointment Scheduling
    Scheduling
    Phone Communication
    Inbound Inquiry
    English
    Phone Support
  • $15 hourly
    • 5.0/5
    • (11 jobs)
    👋 Hi there, I'm Akeem, a dedicated and results-driven virtual assistant and customer service representative. With 10 years of experience, I specialize in providing exceptional administrative support and top-notch service to businesses of all sizes. 📊 **What I Bring to the Table:** - **Efficiency**: I excel at managing tasks, from email and calendar management to data entry, freeing up your time for more strategic activities. - **Customer-Centric Approach**: Customer satisfaction is paramount, and I'm skilled in handling inquiries and resolving issues promptly and professionally. - **Tech-Savvy**: Proficient in a range of virtual assistant tools and CRM software, I adapt easily to your systems and processes. - **Reliability**: I understand the importance of deadlines and consistently deliver quality work on time. 🤝 **Why You Should Work with Me:** I'm not just here to complete tasks; I'm here to help your business succeed. My client-focused approach ensures that your needs are met and exceeded. Whether it's streamlining your operations, improving customer relations, or managing your day-to-day tasks, I'm your reliable partner in achieving your goals. 🚀 **Let's Chat:** I'm eager to learn more about your business and discuss how I can contribute to your success. If you're looking for a proactive and skilled virtual assistant and customer service expert, let's connect. 📆 **Availability:** Specify your availability and time zone. Let's start working together to make your business thrive. Contact me to get the conversation started! *We will grow together*
    Featured Skill Calendar Management
    Providing Information to Callers
    Customer Onboarding
    Scheduling
    Client Management
    Retail
    Sales Call
    Customer Service
    Retail Sales Management
    Business Management
    Database
    Management Skills
    Telemarketing
  • $10 hourly
    • 4.9/5
    • (8 jobs)
    With over four years of experience in customer service, technical support, Recruiting, and administration, I offer a versatile skill set to meet your needs. Proficient in CRM software such as Slack, Monday.com, Linkedin, Hubspot, Zendesk and data entry tools like Google Suites and Microsoft Excel, I ensure seamless operations and efficient workflows. Let's work together to achieve your goals effectively.
    Featured Skill Calendar Management
    LinkedIn Recruiting
    Administrative Support
    Candidate Sourcing
    Candidate Evaluation
    Recruiting
    Candidate Interviewing
    Cold Calling
    Virtual Assistance
    Lead Generation
    Scheduling
    Research & Development
    Data Entry
    Sales
    Email Support
    Phone Communication
  • $18 hourly
    • 4.6/5
    • (18 jobs)
    I can help you achieve your goals and grow your business by relieving you of your general day-to-day administrative tasks, saving you time! If you are looking for an Executive Virtual Assistant who learns fast and can easily take on tasks with minimal supervision, then you're looking at the right profile. To give you some background, I've worked with the CEO of a few companies on Upwork, where I handled various administrative duties, such as; - Liaising with management, staff, and the CEO - Managing CRM profiles (creating and updating records) - Assigning tasks to staff based on the qualifications and requirements of the customer - Calendar & E-mail management - Appointment setting - Light social media management - Providing customer service via telephone calls - Project Management - Taking notes from meetings and creating actionable items - Organizing company information - Schedule meetings and appointments Through the duties assigned to me, the Company was able to - Organize all company data - Create and improve processes - Have customers efficiently moved through the sales process - Focus on other aspects of the business that would allow it to grow I've worked with a variety of software and apps including Zoho, Zendesk, Zoom Meetings, G-Suite, Slack, Asana, Calendly, and Microsoft Office Suite and if I haven't used it, I'm quick to learn new ones. Send me an invite to your project and then we can discuss the details of how I can be of assistance to you and your company.
    Featured Skill Calendar Management
    Technical Support
    Administrative Support
    Email Communication
    Google Workspace
    Form Completion
    Scheduling
    Microsoft Word
    Customer Service
    Microsoft Excel
    Task Coordination
    Data Entry
    Phone Support
  • $30 hourly
    • 4.7/5
    • (77 jobs)
    🌟 TOP-RATED consistently since day 1 (15 years and counting)! 🏆 Dozens of Successfully Completed Projects 🏅 More than 15 years of experience You may as well save my profile from now for quick reference since I am the one stop shop for all things business-related - high quality work for your money. You will not be disappointed in hiring me. I am fully committed to achieving complete client satisfaction I possess over 15 years of experience in various roles/fields throughout which I have proven myself to be honest, self-motivated and capable of working under pressure. Some of these jobs include: Accounting/Book Keeping; Real Estate; Data Entry; Transcription; Online/Web Research; Customer Service; Marketing; Social Media Management; Email Management; Typist; Event Planning; Retail Supervision, Marketing; Calendar Management I even have extensive knowledge in Telesummits! I'm well experienced with Infusionsoft, Wordpress, Clickfunnels, Square, Wix, Mailchimp, Aweber, Microsoft Office, Constant Contact, HubSpot, GetResponse, AWeber Trello, Zoom, Canva, PicMonkey, QuickBooks, Xero, Acuity, Calendly, Buffer, Hootsuite, ActionNetwork, Shopify, as well as many other in-demand applications. I have a strong drive to see things through to completion. I am reliable, trustworthy and eager to learn. Some other qualities I bring to the table for each job are my: Communication Skills; Time Management Skills; IT/Computer Skills; Organisation and Planning; Ability to follow instructions; Willingness to learn; Concern for Quality; Problem Solving; Initiative
    Featured Skill Calendar Management
    Social Media Management
    Scheduling
    Customer Satisfaction
    Email Marketing
    Bookkeeping
    Copywriting
    Customer Support
    Data Scraping
    Event Management
    Human Resource Management
    General Transcription
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    With over ten years of experience in customer relations, I am confident that I can perform above expectations. I have an associate degree in business. I am experienced with inbound and outbound calls, email handing, client communication and follow-up, appointment setting, creating quotes and phone consults. Proficient in Microsoft Word/Excel/Office, Google Suite, Windows Operating Systems. Eager and willing to learn any new programs or tools needed to complete a task.
    Featured Skill Calendar Management
    Human Resources
    Microsoft Office
    Communications
    Data Entry
    Leadership Skills
    Sales Presentation
    Customer Support
    General Transcription
    Scheduling
    Social Media Plugin
    English
    Phone Support
  • $15 hourly
    • 4.5/5
    • (11 jobs)
    Greetings! I'm Brooke Hall, a seasoned customer service representative with a decade of experience under my belt. Over the years, I've had the privilege of working on various projects in the United States, acquiring valuable insights and mastering the techniques necessary to excel in the field. Throughout my career, I've spent two years specializing in sales, collections, and providing support. As a professional, I pride myself on being a team player, adaptable, and skilled at multitasking. I understand the importance of time management and consistently strive to deliver efficient results. I have extensive experience in chat and email support, and I'm always eager to expand my knowledge and learn new skills to enhance customer service experiences. One aspect that truly motivates me is the opportunity to face new challenges and help people overcome their issues. I find fulfillment in resolving problems and ensuring customer satisfaction. To facilitate seamless communication, I have a high-speed fiber optic internet connection, noise-canceling headsets, and a quiet work environment that allows me to make and receive calls without distractions. If you'd like to connect or discuss potential collaborations, please feel free to message me on Upwork. I'm excited about the prospect of leveraging my expertise to contribute to your projects and assist customers in the best possible way.
    Featured Skill Calendar Management
    Virtual Assistance
    Appointment Setting
    Sales
    Accounting Basics
    Bookkeeping
    Intuit QuickBooks
    Scheduling
    Administrative Support
    Email Communication
    Data Entry
    Product Knowledge
    Customer Support
    Email Support
    Phone Support
    Inbound Inquiry
  • $6 hourly
    • 2.3/5
    • (7 jobs)
    Hello, my name is Kidiesha and I am from Jamaica. I have over three years experience in the BPO industry as a customer service agent. I assisted with solving customer issues related to numerous companies inclusive of Amazon, Kindle and AT&T. My strong interpersonal skills gave me the required platform to not only provide alternatives for customers but incessantly improve their experience wholeheartedly. It is indeed an experience that requires a lot of patience as well, something that i possess in abundance, to ensure that the potential for customer satisfaction is maximized. I also have over five years experience in the sales industry. I am honest and dedicated in whatever I do. I am self motivated and I easily adapt to changes within any organization. A decision to be apart of this fraternity is one that you will not regret. I have experience in Microsoft word, Microsoft excel, inventory management and data entry. am proficient in handling goods receivable and indoor sales. All assignments would be performed on an android or HP device. You can contact me via email if you want to hire me. Thank you
    Featured Skill Calendar Management
    Travel Planning
    BPO Call Center
    Customer Service
    Telemarketing
    Inventory Management
    Scheduling
    Salesforce CRM
    Data Entry
  • $18 hourly
    • 3.9/5
    • (31 jobs)
    Hello there! With over 20 years of experience, I specialize in supporting homecare agencies, nursing home facilities, and assisted living facilities to maintain smooth and efficient operations. My expertise lies in streamlining processes that are crucial in the healthcare and caregiving sectors. Here’s how I can assist you: ✅ 𝗚𝗲𝘁 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱: I'll manage your emails and calendar, focusing on the unique scheduling needs and coordination challenges in the healthcare sector, ensuring your time is optimized for patient care and facility management. ✅ 𝗥𝗲𝗰𝗿𝘂𝗶𝘁 𝘁𝗵𝗲 𝗕𝗲𝘀𝘁: Finding compassionate, skilled, and dedicated team members is key in healthcare. I'll source, interview, and onboard the perfect candidates who meet the specific needs of patients and residents. ✅ 𝗛𝗮𝗻𝗱𝗹𝗲 𝘁𝗵𝗲 𝗣𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸: With my extensive experience, I’ll take care of data entry, compliance documentation, patient records, and ensure all documentation meets healthcare standards and regulations. ✅ 𝗕𝗲𝘆𝗼𝗻𝗱 𝘁𝗵𝗲 𝗕𝗮𝘀𝗶𝗰𝘀: Whether it’s conducting patient satisfaction surveys, transcribing medical notes, designing informative flyers for health programs, or managing communication lines with patients’ families, I'm here to help. I excel in delivering tasks with precision and speed, tailored to the demanding and sensitive environment of healthcare facilities. Why Me? Because you need someone who’s not just reliable and quick but also deeply understands the intricacies of healthcare administration. With my dedication and expertise, I’m committed to making a meaningful difference in the lives of your residents and the efficiency of your facility. Let’s work together to enhance care quality and operational excellence.
    Featured Skill Calendar Management
    Healthcare
    HIPAA
    Light Bookkeeping
    Administrative Support
    Staffing Needs
    Personal Administration
    Hospitality & Tourism
    Customer Service
    Scheduling
    Executive Support
    File Maintenance
    Email Communication
    Microsoft Office
    Accuracy Verification
  • $6 hourly
    • 4.2/5
    • (5 jobs)
    I have experience in customer support, sales, appointment setting, technical support, administrative assistance, email, and live chat for over seven years of experience in various industries.
    Featured Skill Calendar Management
    Appointment Setting
    Lead Generation
    Data Entry
    Administrative Support
    Task Coordination
    Scheduling
    Sales
    Communication Etiquette
    Order Fulfillment
    Time Management
    Customer Support
    Email Support
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (20 jobs)
    Hello! I am a highly organized and detail-oriented Administrative Assistant with 9 years of experience providing efficient and reliable support to professionals and businesses. My passion for streamlining processes and ensuring smooth operations drives me to deliver exceptional results. I am skilled in managing calendars, scheduling appointments, and coordinating meetings with internal and external stakeholders. My expertise includes handling travel arrangements, expense tracking, and preparing reports. With a keen eye for detail, I excel in proofreading documents, maintaining accurate records, and managing confidential information with utmost discretion. As a proactive problem solver, I thrive in fast-paced environments, prioritizing tasks effectively to meet deadlines. My strong communication skills allow me to collaborate seamlessly with team members and provide excellent customer service. I am proficient in utilizing various software and tools such as Microsoft Office Suite, Google Workspace, and project management platforms. Whether it's calendar management, email correspondence, data entry, or general administrative tasks, I am committed to delivering prompt and accurate support. I am excited to bring my skills and dedication to your projects, ensuring your administrative needs are met efficiently and effectively. Let's discuss how I can contribute to your success!
    Featured Skill Calendar Management
    Communications
    Social Media Marketing
    Online Chat Support
    Administrative Support
    English
    Executive Support
    Personal Administration
    Google Docs
    Scheduling
    Microsoft Office
  • $25 hourly
    • 4.4/5
    • (121 jobs)
    Overview 🧩 Virtual Executive Assistant | Bookkeeper (Xero & QBO) | Project Manager | Go High Level Consultant With over 13 years of experience supporting entrepreneurs, small businesses, and growing teams, I specialize in helping clients stay organized, financially confident, and focused on what matters most. Whether it’s streamlining daily operations, keeping your books up-to-date, or managing projects from start to finish, I bring a proactive, detail-oriented, and empathetic approach to every task. What I Bring to the Table: ✅ Executive-level virtual assistance ✅ Xero, QuickBooks Online, and FreshBooks bookkeeping ✅ CRM & automation support with Go High Level, Pipedrive, HubSpot ✅ Project and team coordination via Asana, Trello, ClickUp, Basecamp, Monday.com ✅ Client onboarding & systems setup (Kajabi, HoneyBook, Kartra, Jobber, LMN) ✅ File, calendar, and inbox management ✅ Strong written and verbal communication ✅ Confidential, reliable, and fast to adapt I’m currently leveling up my Go High Level expertise to offer white label CRM support and help digital agencies and coaches fully automate their lead gen, sales, and client onboarding workflows. Let’s talk about how I can support your business behind the scenes—so you can focus on leading, growing, and thriving. Tools & Platforms I Work With 💻 Admin & Productivity: Google Workspace (Docs, Sheets, Calendar, Gmail) Microsoft Office & Office 365 Suite Dropbox | Slack | Zoom | Microsoft Teams | Telegram | WhatsApp HelloSign | DocuSign | PandaDoc | Adobe Acrobat Trello | Asana | ClickUp | Basecamp | Monday.com ChatGPT | Zapier | Calendly 📊 Bookkeeping & Finance: Xero | QuickBooks Online | FreshBooks | Wave | ZohoBooks Gusto Payroll | Clio | Karbon | Practice Ignition | ERPNext | Odoo 🛠️ CRM & Automation: Go High Level | Pipedrive | HubSpot | Zoho CRM HoneyBook | Kartra | Kajabi | Mailchimp | ConvertKit Zapier | Automations & Workflow Setup 🧾 Project Management & Industry Tools: Buildertrend | Jobber | LMN (Landscape Management Network) ⚖️ Legal Practice Management Tools Clio Grow | Clio Manage | Practice Panther | MyCase | CosmoLex Smokeball | Filevine | Actionstep | Lexzur | Litify | BQE CORE Suite 🛍️ eCommerce & Platforms: Shopify | Etsy | Amazon | eBay 📱 Social Media & Marketing: Facebook | Instagram | Twitter | Meta Business Suite Canva (basic design tasks)
    Featured Skill Calendar Management
    General Transcription
    Executive Support
    Customer Service
    Administrative Support
    Google Docs
    Light Project Management
    Task Coordination
    QuickBooks Online
    Scheduling
    Email Communication
    Data Entry
    Accounting Basics
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    Highly organized and detail-oriented executive & virtual assistant with a strong track record of providing top-tier administrative support to executives, entrepreneurs, and busy professionals. Specializing in calendar management, email handling, document preparation, data entry, research, travel coordination, and overall operations support. Adept at streamlining workflows, improving efficiency, and handling multiple priorities with professionalism and discretion. Known for proactive communication, problem-solving skills, and a commitment to excellence in every task.
    Featured Skill Calendar Management
    Email
    Text-Em-All
    Cold Email
    Outbound Sales
    Lead Generation
    Email Communication
    MathCad
    Scheduling
    Computer Science
    Computer Network
    Data Entry
    English Tutoring
    Online Chat Support
    English
    Email Support
  • $5 hourly
    • 4.1/5
    • (26 jobs)
    Hello, my name is Melissa, I have been working as a Freelancer for over 9 years on Upwork and in the BPO Industry. During those years, I have been an Appointment Setter, Chat, phone, and email support. I have also assisted in upselling, account management, Quality Analysis, etc. I am very determined and dedicated to my job. I am a fast learner who is always open to sharing my knowledge and skills with my team so we can always work as one. I have experience using Zendesk, CS-central, Google ads, QuickBooks, Slack, PayPal, Stripe, Salesforce, Medusa, Dealersocket, Bria, Ringcentral, Eleads, etc. With my Knowledge, skills, and experiences, I will be a great asset to your company. Being puctual and always ready to work.
    Featured Skill Calendar Management
    Telemarketing
    Scheduling
    Lead Generation
    Quality Assurance
    Email Communication
    Ecommerce Website
    Administrative Support
    Account Management
    Customer Service
    Ticketing System
    Cold Calling
    Data Entry
    Order Tracking
    Zendesk
    Phone Support
  • $35 hourly
    • 5.0/5
    • (5 jobs)
    I am a well-organized, detail-oriented person, trustworthy, and is very professional when it comes to working. I have vast experience in accounting, sales lead, administrative support, customer service, and data entry. I am a faster typer and am well versed in computer applications. My good communication and interpersonal skills, both in oral and written, and my strong determination towards work help me to positively interact with people. I am a dedicated and hardworking person who believes in honesty and good working relation. I am a graduate of the University of Technology Jamaica with a major in Finance. My education and work experience background allows me to perform according to my client's expectations. I have been employed for the past ten (10) years as an Accountant with two (2) years of experience in Sales Management. If you hire me, you will get many services at a one-time investment. I am confident of our succession together as I am good at multitasking, punctual, and creative. I'm flexible with my working hours and I am looking forward to working with any existing projects. I look forward to hearing from you!
    Featured Skill Calendar Management
    Customer Service
    Scheduling
    Phone Communication
    Outbound Sales
    Bank Reconciliation
    Accounts Payable
    Accounts Receivable
    Cold Calling
    Sales Management
    Sales & Inventory Entries
    Data Entry
    Microsoft Excel
  • $33 hourly
    • 4.9/5
    • (55 jobs)
    🌟 Accountability Partner | Supporting Entrepreneurs and C-Suite Executives 🌟 With over 15 years of experience as an Executive Assistant and a decade of entrepreneurial spirit as a Virtual Assistant Manager, I’m here to be your trusted Accountability Partner. My mission is to support you—whether you’re navigating business goals, personal plans, or everything in between. I offer a warm, supportive space where you can bounce ideas, share challenges, and cultivate productive strategies without feeling overwhelmed. My role is to ensure nothing falls through the cracks while you focus on what truly matters. What You Can Expect: 🌟Personalized Sessions: I provide flexible check-ins—tailored to your schedule—allowing you to share your priorities and what’s on your mind. 🌟Ongoing Support: Whether you’re seeking guidance on professional objectives or tackling personal ambitions, I’m your go-to companion who’s genuinely invested in your success. 🌟Accountability: My approach ensures that your goals—both business and personal—stay on track, empowering you through encouragement and strategic insights. 🌟Money Back Gurantee: If you don’t find value in our initial 1-hour consultation. The consultation is free. Let’s Connect: Together, we'll create a partnership that emphasizes collaboration and growth. I’m here to ensure you’re not just moving forward, but truly thriving on your journey. If you’re ready to enhance your focus and achieve your ambitions with a supportive ally by your side, let’s connect and start this journey together! 💻 Tech & Tools I Use Proficiently: Google Suite | Microsoft Suite | QuickBooks | Asana | Trello | Pipedrive | HubSpot | Slack | Zoom | Calendly | Canva | DocuSign | Zoho CRM | ClickUp | WordPress | Meta Business Suite | WhatsApp | Telegram | Skype | Viber | Facebook & Instagram Business I am proactive, detail-oriented, and tech-savvy, with a keen ability to anticipate challenges and implement effective solutions that drive success. Whether you need a reliable partner for accountability, strategic operations support, or simply someone to help you stay on track, I am here to help you streamline your efforts and achieve your goals. 🔹 High-Quality Keywords: ✅ Executive Virtual Assistant ✅ Operations Management ✅ Project Management ✅ Customer Support ✅ Email, Phone & Chat Support ✅ Client Relationship Management ✅ Business Process Optimization ✅ Administrative Assistance ✅ Virtual Assistant Services ✅ CRM Management ✅ Team Coordination ✅ Workflow Automation ✅ Financial & Billing Support ✅ Sales & Lead Generation ✅ Business Development 📩 Let’s connect and discuss how I can be an asset to your team! 🚀 Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Execut
    Featured Skill Calendar Management
    Customer Engagement
    Business Development
    Sales & Marketing
    System Administration
    Operations Management Software
    Online Chat Support
    Email Support
    Customer Support Plugin
    Project Management
    Virtual Assistance
    Customer Support
    Scheduling
    Management Skills
    Administrative Support
    Relationship Management
  • $17 hourly
    • 5.0/5
    • (11 jobs)
    I am the holder of a Bachelors of degree media and communication from the University of the West indies. I am capable of attracting potential customers by answering product and service questions. i have also been efficient in maintaining customer records by updating account information. a good customer service rep also resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. I have over 7 years of experience in this field toppled with professionalism, honesty and competence
    Featured Skill Calendar Management
    US English Dialect
    Email Communication
    Customer Support
    Customer Retention
    Scheduling
    Email Marketing
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    John Galloway is a SEO specialist & Project Manager with over 10 years experience in the industry. He has been on multiple projects before with several companies and knows what it takes to ensure clients needs are meet and handled with care. He will provide that professional approach, safe, and friendly environment that all customers are looking for. John is a solopreneur but aspires to help as much individuals as possible start their own business as well and become the best they can. One thing for sure he is always looking for long last relationships. If you's like to learn more about John, please message him on Instagram @theofficaljohnpgalloway
    Featured Skill Calendar Management
    Appointment Scheduling
    Appointment Setting
    Scheduling
    Sales
    Desktop Support
    Social Customer Service
    Data Entry
    Project Management
    Microsoft Excel
    Customer Support
    Typing
  • $10 hourly
    • 4.9/5
    • (14 jobs)
    I have spent 8+ years in Customer Support and Data Entry with 2+ years of experience in Sales and Marketing. To broaden my skillset further, I have gained experience in Content Creation (Canva Pro) and Search Engine Optimization (SEO). I have worked in numerous industries to include: Construction & Real Estate Transportation, Travel & Hospitality Shipping & Logistics National Security (Jamaican Government) Digital Marketing Events & Project Management
    Featured Skill Calendar Management
    Phone Support
    Online Chat Support
    Time Management
    Editing & Proofreading
    Scheduling
    Typing
    Microsoft Word
    Data Entry
    Email Support
    Personal Administration
    Email Communication
    Content Writing
    Microsoft Excel
    Proofreading
    English
  • $18 hourly
    • 4.8/5
    • (8 jobs)
    I have over 10 years of experience in the Customer Service industry, serving in roles such’s as Agent, Team Leader/ Manager & Recruiting Coordinator. I’ve worked with fortune 500 companies such as Amazon.com, AT&T, SpyTec and Direct TV to list a few. I’ve used platforms such’s as (Phone) Softphone, Talkdesk, Ring Central & Zendesk Talk. (Email) Helpscout, Zendesk and Helpdesk and (Live chat) Zendesk I have experience in order processing; call monitoring, Tech support and Agent Recruiting. I’m able to resolve simple and complex issues, process returns and refunds, update CRM’s (Microsoft office, Publisher and Google doc’s)
    Featured Skill Calendar Management
    Recruiting
    Candidate Sourcing
    Candidate Interviewing
    Candidate Management
    Scheduling
    Social Customer Service
    Customer Support
    Sourcing
    Email Communication
    Chat & Messaging Software
    Online Chat Support
    Email Support
  • $25 hourly
    • 5.0/5
    • (4 jobs)
    I take great pride in crafting messages for my clients that reflect their values and style, particularly for email correspondence. Additionally, I excel at copy-editing their writing projects and ensuring that their calendars are organized with their schedules and all necessary details, allowing for smooth day-to-day operations. I am passionate about building lasting relationships with clients and partners, and I enjoy finding ways to ensure solutions are tailored to their unique needs. In addition to my experience in client support, I bring expertise in sales and event planning, operations management, project management, and public speaking and facilitation.
    Featured Skill Calendar Management
    People Management
    Hospitality & Tourism
    Management Skills
    Writing
    Microsoft Office
    Customer Service
    Public Speaking
    Google Workspace
    Email Etiquette
    Scheduling
    Hospitality
    Email Support
    Administrative Support
    Event Planning
  • $15 hourly
    • 5.0/5
    • (3 jobs)
    I have an extensive background in Administrative support and Customer support. I have worked on various campaigns in areas of Real estate, insurance, health care and also hotel reservations. During my years as an Admin support specialist, my duties included data entry, telephone handling. setting appointments and organizing customer data in a CRM system. I am an efficient team player who is dependable, hardworking and can get the job done with little or supervision required. I would love the opportunity to be a part of your team by helping you organize your business and provide exceptional customer support.
    Featured Skill Calendar Management
    Customer Service
    Phone Communication
    Scheduling
    Sales
    Cold Calling
    Customer Relationship Management
    Social Media Website
    Administrative Support
    Online Chat Support
    Email Communication
    Data Entry
    Microsoft Office
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