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Hire the best Call Center Managers in Brazil

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  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Let me help you with what you need to be done! Hello, this is Larissa Tiengo. I was born and raised in Brazil. I studied English and Spanish for four years at school and in extracurricular classes, so now I'm fluent in English and Portuguese, and I'm high-level in Spanish. I consider myself an intelligent, creative, fast-learning, proactive, responsible, persistent, polite, and respectful person. For the past five years, I've worked on projects as a virtual assistant and customer support, in addition to two years of previous experience in a telemarketing company in Brazil, and I have always focused on the results I can provide to my clients. I can help you with: - E-mail management and support; - Live chat and support; - Data entry; - Virtual assistant; - Administrative assistant; - Customer services; - Translation English to Portuguese // Portuguese to English // Spanish to Portuguese // Spanish to English I can't wait to work with you and your team!
    Featured Skill Call Center Management
    Community Management
    Customer Support
    WordPress
    Data Entry
    Social Media Content Creation
    Community Engagement
    Supervision
    BPO Call Center
    Customer Service
    Online Chat Support
    Translation
    Email Communication
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    Formada desde 2013, em Processos Gerenciais pela Universidade Unicesumar e experiência de 2 anos em telemaketing e atendimento ao público. - Experiência pacote oficce, digitação avançada, atendimento telefônico. - Canva, photoshop, Corel entre outros. - facilidade de comunicação. - administração de redes sociais
    Featured Skill Call Center Management
    Online Chat Support
    Video Commercial
    Brazilian Portuguese Dialect
    Virtual Assistance
    WhatsApp
    Portuguese
    Mystery Shopping
    Natural Language Processing
    Data Annotation
    BPO Call Center
    Client Interview
    Analytics
    Email Communication
    Customer Service
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Communicative and adaptable professional, Native in Portuguese, and fluent in English, Spanish, and Brazilian Sign Language (Libras). Extensive experience in customer service, sales appointment setting, and inclusive education. Skilled in interacting with diverse cultures, acquired through international experiences and work in multicultural environments. Dedicated to clear and accessible communication, teaching, and translation.
    Featured Skill Call Center Management
    Sign Language
    Teaching English as a Foreign Language Certification
    Translation
    Photographic
    Teaching English
    Teaching Portuguese
    Retail
    Photo Editing
    Hospitality & Tourism
    Photograph
    Teaching
    Video Editing
  • $15 hourly
    • 5.0/5
    • (0 jobs)
    I’m an experienced video editor skilled in using Final Cut Pro, Premiere, Davinci or Vegas. Whether you need engaging Instagram stories/reels, captivating YouTube content or comprehensive social media management, I can help. • Proficient in Sony Vegas and Final Cut Pro • Vast knowledge of social media platforms, including Instagram and YouTube • Expertise in creating and editing Instagram stories/reels • Experienced in managing full video projects from recording to final edits • Regular communication is important to me, so let’s keep in touch.
    Featured Skill Call Center Management
    Final Cut Pro
    Sony Vegas
    CapCut
    Amadeus CRS
    Sabre
    Instagram Reels
    Instagram Story
    Instagram
    YouTube Video
    YouTube
    Call Center Software
    Sales & Marketing
    Video Editing & Production
    Video Editing
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    CARGO PRETENDIDO Técnico de Enfermagem. CARTA DE APRESENTAÇÃO Meu nome é Amanda Pereira Cesar, venho por meio desse currículo pedi-lhe uma oportunidade para trabalhar nessa empresa. Estou buscando oportunidade de adquirir novos conhecimentos profissionais. Peço uma chance para demonstrar a minha capacidade de interagir com a equipe, e assim conseguir uma qualificação a mais como profissional. Tenho um ótimo relacionamento interpessoal, sou dinâmica, atenciosa e competente. Sou uma pessoa dedicada, e sempre cumpro com as minhas obrigações, e estou disposta a fazer qualquer curso que a empresa venha oferecer para que possa está crescendo junto com a mesma (EMPRESA). Coloco-me à disposição para entrevistas e demais procedimentos que se fizerem necessários, onde poderei fornecer maiores informações.
    Featured Skill Call Center Management
    Office Administration
  • $10 hourly
    • 4.3/5
    • (6 jobs)
    I would like to introduce myself to you, as I believe I have the skills, qualifications and experience necessary to make a significant contribution to your organization. I hold a Bachelor’s Degree in Business Administration (NFQ Level 8) I have 10+ experience working with customer service, sales manager and social media support. I have strong communication skills and ability to multitask, organize, sales, hardworking and problem solving. I speak Portuguese (native) and English (advanced). I consider myself a fast learner who can work out the best strategy for delivering the product to the customer. As part of my main responsibilities during my experiences were: ● Excellent Customer service / B2B and B2C Sales, social media advertising and database analysis. ● Ability to work as a team and on your own initiative and eager to learn new skills. ● Ability to prioritize workloads and manage time effectively. ● Strong communicator with excellent interpersonal and problem solving skills. ● Organized, hardworking, with ability to multitask, focused, disciplined, honest, dedicated. ● Fast learner and willingness to learn while not afraid to voice opinions, committed and able to meet deadlines. ● Experience with Microsoft Office Suite and Internet Research Tools. ● Identify prospective clients through identifying their needs and conducting. ● Leads Generation, Order processing and Recordkeeping ● IT Skills; Familiarity with CRM systems, Microsoft Office: Word, Excel, PowerPoint and Outlook; Internet and Social Media. Having worked across customer service for several years I feel I would be a valuable asset to a team. I have a wealth of experience when it comes to providing first class service and resolving any queries, complications or issues that might arise with customers. I also have a consistent track record for meeting targets. During my time of the work I dealt with all initial customer communications by phone, Email, chat and face to face. My number one priority was always the client, and I worked to resolve any and all issues that came their way. Above all, I love working with people. I’m friendly, sales and customer support driven and enjoy developing great rapport with whomever I interact with. Best Regards, Adriana R.
    Featured Skill Call Center Management
    Customer Support
    Email Support
    Online Chat Support
    Portuguese
    Cold Calling
    Customer Service
    Sales Management
    Problem Solving
    Email Communication
    Lead Generation
    Salesforce CRM
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    ✨ Hello! I am Gabriel, an experienced professional working with Administrative Tasks, Data Entry, and Virtual Assistance. 🎯 I believe that only with dedication and study you can afford a great and effective service, that's why I always seek to learn more. In my past jobs, and all the courses I've made, I achieved the following skills: ⭐ Better Communication ⭐ Organization in administrative tasks, data entry, and maintenance in spreadsheets ⭐ Time Managment ⭐ Adaptability ⭐ Resource Managment ⭐ Extra Attention to Details ⭐ Fast and accurate typing ⭐ Ease of multi-tasking ⭐ Problem-solving ⭐ Research 📌 With my experience and skills, I feel confident I can give you an excellent service! 😊 Let me know if you want to talk about your job request, so I can better understand your needs and expectations. ✨ Looking forward to working with you! ✨
    Featured Skill Call Center Management
    Customer Support
    Administrative Support
    Microsoft Excel
    Call Center Software
    Active Listening
    Problem Solving
    Sales
    Price & Quote Negotiation
    Phone Communication
    Communication Etiquette
    Communication Strategy
    Email Communication
  • $6 hourly
    • 4.0/5
    • (2 jobs)
    Bachelor in Business Administration with 2 years of experience in the administrative sector in companies. We have experience in customer service at NeoBPO (Serasa Experian - Digital Certificate) as technical support, and at Cert Top Registration Authority (Serasa Experian - Digital Certificate) as technical support, business assistant and digital certificate enrollment agent. I validate certificates for companies such as Takeda, Itaú Unibank, Safra, Grupo HDI, Eurofarma, Mapfre, Pernambucanas, Google, among others.
    Featured Skill Call Center Management
    Microsoft Power BI
    Tableau
    ETL
    RStudio
    Data Analytics & Visualization Software
    R
    SQL
    Microsoft Excel
    Customer Service
    Salesforce CRM
    Data Entry
    Copy Editing
    Portuguese
    Email Support
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    Financial Advisor: As a financial advisor, I offer expert guidance to help individuals and companies achieve their financial goals. My personalized and strategic approach aims to maximize return on investments, optimize budgets and create solid financial plans for the future. With a solid understanding of financial markets and financial management best practices, I am committed to providing effective solutions and measurable results for my clients. Social Media: As a social media specialist, I help companies build a strong and engaging online presence. Through creating customized social media strategies, developing relevant and engaging content, and analyzing metrics, I help my clients increase their visibility, interaction and loyalty with their target audience. From the day-to-day management of social platforms to the execution of effective advertising campaigns, I am dedicated to driving business success through social media. Professional Translator: As a professional translator, I offer accurate and reliable translation services for a variety of languages and areas of specialization. With native fluency in Spanish and English, I guarantee faithful and authentic transmission of the meaning and context of each document or text. My commitment to quality, accuracy and punctuality ensures that messages are communicated effectively in any language, helping my clients to reach their global audience effectively.
    Featured Skill Call Center Management
    Social Media Kit
    Translation
    Portuguese
    BPO Call Center
    Data Analysis
    Financial Consulting
    Financial Planning
    Financial Risk
    Financial Management
    PDF Conversion
    Finance & Accounting
    ImageMagick
    PDF
    Financial Report
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    I'm a student in Business Administration. I am a Swiss/Brazilian and lived most of my life in Switzerland. I speak several languages fluently, such as English, German, French, Portuguese, and German. If you need my services to translate documents, write text/text analysis or want to learn a new language - I can help!
    Featured Skill Call Center Management
    Wrike
    Writing Critique
    Portuguese Tutoring
    Text Formatting
    Call Scheduling
    German Tutoring
    Investment Banking
    English Tutoring
    Finance
    Text Analytics
    Translation
  • $7 hourly
    • 0.0/5
    • (1 job)
    University student of Portuguese, Japanese, and their respective literature, history and culture with more than 5 years of experience in customer support excellence through phone, chat, email, and social medias and more than 6 months as a hotel receptionist. Committed, hardworking and respectful professional.
    Featured Skill Call Center Management
    Customer Service
    Social Media Website
    Customer Satisfaction
    Brazilian Portuguese Dialect
    Social Media Content
    Brazilian Portuguese Accent
    Linguistics
    Facebook
    Social Media Management
    English
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Sou um gestor de tráfego e estrategista digital, estudo marketing e tenho experiência com atendimento e analise de dados, está perdido e não sabe o que fazer com o seu negocio digital? Vamos conversar e montar a melhor estratégia para o seu negocio.
    Featured Skill Call Center Management
    Logo Design
    Marketing
  • $8 hourly
    • 5.0/5
    • (1 job)
    I'm a Brazilian nurse, and I've been part of exchange groups for children from Brazil to London. I have experience in customer service, call center, and reception. Good communication and willingness to learn and be helpful. I am looking for jobs in different areas that can complement my monthly payment.
    Featured Skill Call Center Management
    Receptive
    Receptionist Skills
    Brazilian English Accent
    Virtual Assistance
    Administrate
    Nursing
    Teaching Portuguese
    Brazilian Portuguese Accent
    Brazilian Portuguese Dialect
    English
    Translation
    Portuguese
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    Welcome to my profile I am a Virtual Assistant and offer my services to help you with tasks that are time consuming. Some of the activities that I carry out are the following: -Review and Correction of Documents. -English to Spanish translation. -English to Portuguese -Receptionist -Management of emails, calendar, calls. -Research and development of personal growth topics, among others -Transcription from images and podcast. -Social networks, design of images for social networks in Canvas format. Daily publication, review of statistics, interaction with customers on different social networks, daily, weekly or monthly programming of content. -Design and improve your presentations -Organizational coaching and lifecoaching sessions. I am receptive to learning any other assignment or task with prior agreement. If you want to do an interview before hiring, we can gladly schedule it.
    Featured Skill Call Center Management
    Canva
    Trello
    Social Customer Service
    Online Chat Support
    Email Marketing
    Microsoft Excel
    Administrative Support
    Customer Service
    Meeting Scheduling
    Email Communication
    Data Entry
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Soy una persona servicial y lista para trabajar en todo lo relacionado a llamadas telefónicas,desde nivel call centers hasta asistentes administrativos.
    Featured Skill Call Center Management
    Outbound Call
    Cold Calling
    Cold Call
    BPO Call Center
    Call Scheduling
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    Hi! I'm Arthur, a passionate and results-driven Sales Consultant and Customer Support Specialist with a strong background in B2C environments — including education, retail, and digital services. I bring over 3 years of experience building client relationships, converting leads, and delivering tailored solutions that boost customer satisfaction and retention. With a Bachelor's in Film and Television and a solid foundation in Theatre, I combine technical knowledge with creative communication skills — ideal for client-facing roles, content creation, and creative problem-solving. 🔹 What I offer: Customer service & support (email, chat, phone) Sales consulting (SPIN selling, lead recovery, CRM tools) Portuguese/English communication Voice-over, creative projects, and educational content Let’s work together to bring value, empathy, and clarity to your brand or service. I’m proactive, detail-oriented, and always focused on your goals!
    Featured Skill Call Center Management
    Phone Communication
    Sales Call
    Direct Sales
    Inside Sales
    Community Management
    CRM Software
    Sales Operations
    Sales
    Technical Support
    Customer Service
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I'm Lancia , a dedicated Virtual Assistant committed to helping you streamline your business operations and reclaim your time. With a strong background in administrative support, I specialize in: Email & Calendar Management: Efficiently organizing your inbox and scheduling to keep you on track. Data Entry & CRM Management: Ensuring accurate data handling and seamless customer relationship management. Social Media Support: Assisting with content scheduling and engagement to enhance your online presence. Research & Reporting: Conducting thorough research and presenting findings in a clear, actionable format. Customer Support: Providing timely and professional responses to client inquiries. I pride myself on being detail-oriented, proactive, and adaptable to your unique needs. Let's collaborate to elevate your business efficiency! let's keep in touch.
    Featured Skill Call Center Management
    Translation
    Customer Service
    Email Management
    Calendar Management
    Editing & Proofreading
    Video Editing
    Microsoft Project
    Project Management
    General Transcription
    Virtual Assistance
    Data Entry
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Meu trabalho favorito: transformar ideias em identidades visuais fortes e interfaces intuitivas. O que mais gosto de fazer é criar soluções visuais que conectam marcas ao seu público de forma clara e impactante. Trabalho com design gráfico e digital, unindo criatividade com estratégia para gerar resultados reais. Meus projetos favoritos incluem: • Criação de logotipos com personalidade e propósito • **Desenvolvimento de branding
    Featured Skill Call Center Management
    TikTok Video
    TikTok
    Music & Art Performance
    Instagram
    Telecommunications
    Copy Editing
    Media List
    Image Alt Tags
    Image Editing
    Media Player
    Logo Design
    Animation
    Photography
    Branding & Marketing
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I am a Customer Care Specialist focused on providing seamless, empathetic, and personalized support. Whether you need to improve communication, enhance customer loyalty, or optimize service processes, I can help! My skills include: ✅ Humanized and strategic customer service ✅ Efficient issue resolution and interaction management ✅ Multi-channel support (chat, email, phone) with quick and accurate responses ✅ Process improvement to enhance the customer experience ✅ Clear and adaptable communication for different customer profiles I believe that great customer service is more than solving requests—it builds trust and long-lasting relationships. Effective and empathetic communication is the key to making every customer feel valued.
    Featured Skill Call Center Management
    Ecommerce Order Fulfillment
    Brazilian Portuguese Accent
    Spanish
    Translation
    Purchase Orders
    Order Entry
    Customer Service
    Customer Experience
    Customer Care
    Virtual Assistance
    Data Entry
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Experiência * Vendedora * Serviço Gerais * Home office * Doméstica Sou ótima nas funções a mim confiada, independente Se não venha a ter experiencia na área, me dedico o máximo a APRENDER. Objetivo Colocas-me a disposição como colaborador para aprender e desenvolver o cargo disponível. Assumindo de imediato uma vaga aproveitando a oportunidade disponível, exercendo a função que a mim for confiável.
    Featured Skill Call Center Management
    Telemarketing
    Vendor & Supplier Outreach
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I am a dedicated and adaptable professional with a Bachelor's degree in Education and solid experience in translation. I translate texts between Portuguese, English, French, and Spanish with accuracy, cultural awareness, and clarity. I bring strong attention to detail, excellent communication skills, and a genuine passion for languages and learning. With a background in pedagogy, I know how to convey messages effectively to different audiences and promote inclusive, clear communication. I am committed, organized, and always eager to grow through new challenges.
    Featured Skill Call Center Management
    Legal Translation
    Translation
    Call Scheduling
    Administrative Support
    Google Assistant
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    Hi there! I'm Ju, a dynamic and committed professional with experience in administrative and financial tasks, customer service, translation, and social media management. I've worked in the maritime industry, handling invoicing, internal data entry, client communication, and managing platforms like WhatsApp and email. I'm currently studying International Relations, have an advanced level of English, and hold certifications in Financial Management (FGV) and Customer Service (Fundação Bradesco) — combining practical experience with strategic knowledge. ✅ Here's what I bring to your project: Strong commitment to deadlines and quality Clear and professional communication Fast and detail-oriented delivery Flexibility to adapt to your needs I’m available up to 15 hours per week, including evenings and weekends, and I'm excited to collaborate on creative projects, support small businesses, and help individuals grow their ideas with professional support. Let’s connect and make your project happen! ✨
    Featured Skill Call Center Management
    Academic Research
    Data Entry
    SAP BusinessOne
    Customer Service
    General Transcription
    Virtual Assistance
  • $17 hourly
    • 0.0/5
    • (0 jobs)
    Sou uma profissional versátil, com experiência em criação de designs no Canva, atendimento ao público e comunicação clara e empática. Atuo na produção de materiais para redes sociais, apresentações, folders e conteúdos visuais diversos, sempre com foco em estética, clareza e funcionalidade. Também estou aberta a oportunidades de trabalho remoto, incluindo suporte ao cliente, call centers virtuais, rotinas administrativas e atendimento via chat, e-mail ou voz. Tenho responsabilidade com prazos, boa escrita e disposição para aprender e crescer junto com o time.
    Featured Skill Call Center Management
    Design & Usability Research
    Writing
    Media Planning
    Academic Research
    Market Research
    Virtual Assistance
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    With 4 years of experience in customer experience within the iGaming industry, I bring strong communication skills and an academic background in Radio, Television, and Communication. I’ve worked with some of the industry’s leading companies and also have experience in other sectors. Additionally, I have advanced knowledge of crypto payments and the crypto market, making me a versatile and forward-thinking professional.
    Featured Skill Call Center Management
    Customer Support Plugin
    BPO Call Center
    Customer Support
    Music & Sound Design
    Audio Production
    Sound Design
    Specifications
    Customer Service
    Music Production
    Email Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Meu nome é Catlen, tenho 26 anos sou formada em ciências da computação. Falo inglês básico, espanhol intermédio e meu idioma nativo é português. Trabalho desde os 19 anos em Call center, tenho facilidade e experiência com atendimento online e vendas.
    Featured Skill Call Center Management
    Virtual Assistance
    Call Center Software
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Energetic and reliable Administrative and Digital Support professional, passionate about helping businesses run smoothly and grow. I bring strong organizational skills, attention to detail, and a positive attitude to every task—whether it’s managing emails, organizing content, or supporting marketing efforts. I’m always eager to learn new tools, take on challenges, and improve my skills. My goal is to deliver real value and build strong, long-term partnerships with every client. Let’s connect and make your project a success—I'm ready to grow with you!
    Featured Skill Call Center Management
    Supply Chain & Logistics
    Administrative Support
    General Transcription
    Sales & Marketing
    Sales
    Client Interview
    Copyright
    Copy.ai
    Administrate
    Marketing
    Company Research
    Data Entry
    Virtual Assistance
    Market Research
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I am starting in translation and call center world. i will do my best to help you. For me, its important to keep a good comunication and be always tuned
    Featured Skill Call Center Management
    Translation
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