Hire the best Call Center Managers in Ghana

Check out Call Center Managers in Ghana with the skills you need for your next job.
  • $40 hourly
    Bio: As a Certified Virtual Assistant with a strong foundation in IT Project Management, I specialize in providing high-quality support services that drive efficiency and success. My diverse skill set spans across various domains, allowing me to adapt to different client needs and deliver exceptional results. What I Do Best: Virtual Assistance: I offer reliable and proactive virtual support, managing tasks such as email correspondence, scheduling, data entry, and document preparation. My goal is to free up your time so you can focus on what truly matters. IT Project Management: With a background in IT and project management, I excel at coordinating and overseeing digital projects. From planning to execution, I ensure that projects are delivered on time and within scope. Transcription & Annotation: I have extensive experience in transcription and annotation, particularly using the LOFT 2.0 platform. I meticulously review and correct transcriptions, ensuring accuracy and compliance with strict guidelines. Customer Service: My experience as a remote call center agent has honed my skills in customer service. I’m adept at handling inquiries, resolving issues, and providing a positive customer experience. Google Workspace Proficiency: I’m highly skilled in using Google Workspace tools to manage tasks, collaborate with teams, and streamline workflows, making me an invaluable asset in any remote working environment. Why Work With Me: I am committed to delivering high-quality work that exceeds expectations. My attention to detail, strong communication skills, and dedication to continuous learning ensure that I provide value in every project I undertake. Whether you need a dependable Virtual Assistant, a meticulous transcription specialist, or a capable project manager, I am here to help you achieve your goals. Let’s work together to bring your projects to life!
    Featured Skill Call Center Management
    Multilingual Translation
    Voice Recording
    Voice Acting
    Data Annotation
    Remote IT Management
    Video Transcription
    Audio Transcription
    Google Workspace
    Administrative Support
    Project Management
    Microsoft Project
    Virtual Assistance
    General Transcription
    Data Entry
  • $7 hourly
    Reliable Virtual Assistant | Passionate about supporting your goals and making your day-to-day easier. I am a dedicated Virtual Assistant specialized in providing efficient and reliable administrative, customer service, and office management support. With over ten years of experience in office administration, customer service and a strong background in marketing and business support, I’m here to help you stay organized and focused on your goals. I excel at handling a wide range of tasks, including: • Administrative Assistance: Email management, calendar scheduling, document preparation, and data entry. • Customer Service Support: Managing inquiries, booking reservations, and maintaining client relationships. • Accounting & Payroll: Invoicing, payroll processing, and basic bookkeeping. • HR Coordination: Posting job ads, screening resumes, and onboarding new hires. • Travel and Hospitality Coordination: Flight booking and itinerary management, Hotel reservations and customer support, Organizing corporate retreats and travel plans My mission is to save you time and help your business run smoothly by taking care of the tasks that matter but often go unnoticed. I pride myself on being detail-oriented, resourceful, and proactive, ensuring that every project is completed efficiently and to the highest standard. Let’s work together to make your life easier and your business more productive. Feel free to reach out. I would love to discuss how I can assist you in achieving your goals!
    Featured Skill Call Center Management
    Communications
    Accounting Basics
    Travel Itinerary
    Travel & Hospitality
    Human Resource Management
    Calendar Management
    Office Management
    Customer Service
    Bookkeeping
    Email Management
    Administrative Support
    Virtual Assistance
  • $7 hourly
    🌟 Virtual Assistant, Copywriter and Professional Web Developer 🌟 Greetings! I'm Benjamin, a highly skilled professional offering a range of services to enhance your online presence and support your business needs. 🌟 Virtual Assistance: Count on me for efficient administrative support, email management, data organization, and research assistance. ✍️ Engaging Copywriting: Let me create compelling content that captivates your audience and drives conversions. 💻 Web Development Excellence: I specialize in building visually stunning and user-friendly websites tailored to small and medium-sized businesses. 📊 Data Analytics Expertise: I collect and analyze data to provide actionable insights for informed decision-making, using tools like R studios, SQL, Tableau, Power BI, and Excel. 🌟 Passionate Learner: I'm dedicated to continuous growth, staying up-to-date with industry trends to deliver cutting-edge solutions. Let's collaborate to supercharge your business success. Reach out today to discuss how I can contribute! Benjamin Opoku Kwayie, Virtual Assistant, Copywriter and Professional Web Developer
    Featured Skill Call Center Management
    Marketing Plan
    Market Survey
    Marketing Advertising
    Marketing
    Sales
    Business Management
    Business Development
    Entrepreneurship
    BPO Call Center
    Computer
    Business Plan
    Customer Service
    Microsoft Office
    Finance & Accounting
  • $5 hourly
    Am a highly motivated and results-oriented professional with 4+ years of proven experience in customer-centric roles spanning recovery, sales, and administrative support within the financial services, sales, and real estate sectors. Demonstrated ability to build rapport, negotiate effectively, and provide excellent customer service. Seeking to leverage strong communication, organizational, and administrative skills to contribute to a dynamic and growth-focused organization and drive operational efficiency.
    Featured Skill Call Center Management
    Cold Calling
    Telemarketing
    Interpersonal Skills
    Phone Communication
    Communication Skills
    Administrative Support
    Data Entry
    Virtual Assistance
    Sales & Marketing
    Customer Service
  • $10 hourly
    I love data entry, managing emails, scheduling meetings, selling products, making and receiving calls on behalf of managers. In my current work, I complete 1000+ data entry records monthly using Microsoft Excel, Word etc. Reduced call bounce rates by 10% monthly through improved call handling strategies, promoted and sold company products, including car loans, successfully meeting monthly sales targets. If you're looking for a reliable assistant to help your business, I’m readily available. Let’s connect and discuss how I can bring value to your team! Email ampomahthomas1991@gmail.com. Whatsapp contact +233545586299
    Featured Skill Call Center Management
    Video Transcription
    Communication Skills
    Phone Communication
    Technical Support
    BPO Call Center
    Customer Service
  • $15 hourly
    I’m a dynamic and results-driven professional with over five years of experience across Customer Service, Interpretation, Business Administration, Accounting, and Marketing.I specialize in helping businesses run smoothly by supporting daily operations, improving communication, and ensuring client satisfaction. I can help: • Delivering excellent customer service in fast-paced, multilingual environments • Providing French-English interpretation and translation support • Managing administrative tasks, reports, and schedules with attention to detail • Supporting accounting functions and basic financial operations • Driving customer satisfaction and achieving sales targets • Leading or collaborating effectively within teams to solve problems and meet goals With strong communication, organizational, and multitasking skills, I adapt quickly to new challenges and always aim to exceed expectations. Let’s connect and grow together!
    Featured Skill Call Center Management
    Microsoft Office
    Virtual Assistance
    Bookkeeping
    BPO Call Center
    Communication Skills
    Email Management
    Social Media Handle Research
    Data Entry
    Medical Interpretation
    Travel Itinerary
    Project Management
    Real Estate Cold Calling
    Administrative Support
    Customer Service
  • $12 hourly
    Professional Summary Self-motivated and results-driven educator and administrator transitioning into front-end Web development. Strong background in communication, digital skills, and organizational support. Passionate about continuous learning and innovative problemsolving.
    Featured Skill Call Center Management
    Time Management
    Drawing
    Montessori Education
    Office Administration
    English
    Moodle
    Tailwind CSS
    CSS 3
    HTML5
    Virtual Assistance
    Teaching
    Communication Skills
  • $8 hourly
    Professional Summary Experienced customer service professional and former banking leader with over 7 years of front-line and managerial experience in client support roles. Proven expertise in customer relationship management, communication, and service recovery. Currently managing a successful fashion business, offering virtual client support, order tracking, and customer care. Committed, reliable, and ready to provide top-tier remote support to businesses worldwide.
    Featured Skill Call Center Management
    Communication Skills
    Data Entry
    Data Analysis
    Order Processing
    Client Interview
    Virtual Assistance
    Phone Support
    Online Chat Support
    Customer Support
    Phone Communication
    Customer Service
  • $25 hourly
    Objective To obtain a challenging role that utilizes my skills and expertise to improve the standard of the organization or company. Create space for mutual ideas and suggestions to improve image of the company and make it the best in the country and world. Also be able to learn from colleagues and better interpersonal relationship with everyone.
    Featured Skill Call Center Management
    Land Surveying
    Supervision
    Records Management
    Data Entry
    Microsite
    Construction
    Structural Drawing
    Architectural Design
    Archicad
    Autodesk Revit
  • $3 hourly
    I do any administrative related work. From social media manager, data entry, lead generation, shopify customer support consultant, Instagram outreach amongst others. I can take 2usd/hour depending on the nature of the job. Just talk to me.
    Featured Skill Call Center Management
    Online Community
    Online Chat Support
    LiveAgent
    Email Support
    Lead Generation
    Marketing
    Community Management
    Customer Support
    Data Entry
  • $5 hourly
    SUMMARY Highly motivated and results-oriented professional with 4+ years of proven experience in customer-centric roles spanning recovery, sales, and administrative support within the financial services, sales, and real estate sectors. Demonstrated ability to build rapport, negotiate effectively, and provide excellent customer service. Seeking to leverage strong communication, organizational, and administrative skills to contribute to a dynamic and growth-focused organization and drive operational efficiency.
    Featured Skill Call Center Management
    Administrative Support
    Virtual Assistance
    Data Management
    Data Entry
    Sales & Marketing
    Customer Experience
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.