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  • $10 hourly
    • 5.0/5
    • (9 jobs)
    ⭐⭐⭐⭐⭐ Hello, ⭐⭐⭐⭐⭐ I have been working in the outsourcing industry since 2006. I have founded Xelero Technologies Private Limited in 2019. I started Xelero Technologies Private Limited to help businesses across the globe to grow by providing a team of Virtual Pros and in turn create work opportunities for India. I am also an expert in generating leads through Facebook ads, Instagram ads, TikTok ads. I am offering my services in the Real Estate, Roofing, Cleaning, Solar, Mortgage, Insurance industry including B2B services like digital marketing and Merchant Cash Advance. Tele-Sales, Customer Support, Scheduler and Appointment Setter for any Cold Calling or Telemarketing campaign. If you are Looking to grow your business further with Facebook ads and Telemarketing I would be right guy for you. AREA OF EXPERTISE: 📌 Sales B2B or B2C ( Lead Generation Team/Appointment Setting) 📌 Facebook ads, Instagram ads, TikTok ads, & Experience (Setup Facebook Business Manager, Setup 📌 Customer Service (Phone, Email and Chat) 📌 Data Entry, Virtual Assistant and Administrative Task Reliable & Fast Internet Connection (Using Fiber Optics 100 MBPS connection) Has multiple experience agents to accomplish a particular task promptly
    Featured Skill Call Center Management
    Appointment Scheduling
    VoIP
    BPO Call Center
    Facebook Ads Manager
    Telemarketing
    Inbound Marketing
    Lead Generation
    Cold Calling
    Customer Service
    Data Entry
  • $24 hourly
    • 4.8/5
    • (112 jobs)
    Experienced and certified professional with a diverse skill set encompassing advanced 3CX telephony solutions, full-stack development, and WordPress expertise. With over 6 years of specialized knowledge in 3CX, 3+ years of full-stack development experience, and more than a year of dedicated WordPress development, I bring a unique blend of technical expertise and creativity to every project. Passionate about delivering high-quality solutions that exceed client expectations. 𝐊𝐞𝐲 𝐒𝐤𝐢𝐥𝐥𝐬: 3CX Telephony Solutions: 6+ years of experience in designing, implementing, and managing advanced 3CX telephony systems. Certified in 3CX Advanced. Full Stack Development: 3+ years of hands-on experience in full-stack development, proficient in both frontend and backend technologies. Skilled in developing scalable web applications using modern frameworks and technologies. WordPress Development: Over a year of experience in WordPress development, including theme customization, plugin development, and site optimization. Familiar with the latest trends and best practices in WordPress development. 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬: Problem Solving: Proven ability to analyze complex problems and develop innovative solutions that meet client requirements. Team Collaboration: Strong team player with excellent communication skills, able to collaborate effectively with cross-functional teams to achieve project goals. Client Satisfaction: Committed to delivering high-quality work that exceeds client expectations, ensuring long-term satisfaction and positive feedback. 𝐏𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬: 3CX Telephony Projects: Successfully implemented 3CX solutions for medium to large enterprises, improving communication efficiency and reducing costs. Full Stack Development: Developed and deployed several web applications from concept to production, showcasing a strong understanding of frontend and backend development principles. WordPress Projects: Designed and developed custom WordPress themes and plugins, enhancing website functionality and user experience. 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 3CX Advanced Certification: Certified in 3CX Advanced, demonstrating comprehensive knowledge and expertise in 3CX telephony solutions.
    Featured Skill Call Center Management
    WordPress
    Pipedrive
    API
    API Development
    HubSpot
    API Integration
    System Administration
    3CX
    VoIP PBX
    Full-Stack Development
    Telecommunications
    JavaScript
    Python
    PHP
  • $12 hourly
    • 4.4/5
    • (213 jobs)
    I am VoIP/VICIDIAL/VICIBOX/Asterisk/FreePBX/GoAutodial/vTiger/3CX developer and solution provider with past 16+ years of rich experience. I have expertise in them, and so i am confident to serve you for the same. I have rich telecom, web and custom software development and support experience. I'm interested in your job & I guarantee doing it in short time. I didn’t ask for an upfront as I'm interested in building long term relationships based on trust because I'm confident with my quality of work.
    Featured Skill Call Center Management
    FreePBX
    CRM Software
    Firewall
    VICIDIAL
    Vtiger
    Web Design
    Asterisk
    BPO Call Center
    WebRTC
    VoIP
    Search Engine Optimization
    WordPress
    Apache HTTP Server
    PHP
  • $5 hourly
    • 4.2/5
    • (23 jobs)
    🏆 Top-Rated Certified Expert by Upwork | 🌟 100% Job Success | I have more than 9 years of experience working on a variety of projects, including data entry, customer service, and various administrative tasks using Excel spreadsheets, word documents, and other office software. I have worked in the BPO industry for 7 years and have been working as a freelancer since 2019. I also have vast experience mainly, providing excellent customer service which covers the following: ☑️Answering calls/emails from customers using CRM or Gmail. ☑️Managing messages and comments on different Social Media Accounts. ☑️Directly converse with the supplier/s for any shipment concern or follow-up that needs to be done. With my work experience, I can do different kinds of tasks: ✔️Answering Calls and handling emails, and chats. ✔️Handling complaints/Escalations. ✔️Managing social media accounts. ✔️Research/ Data entry. ✔️Multitasking. ✔️Fluent in English. ✔️Blog articles. ✔️Basic photo editing. 📌I can proudly say that I can be an asset to your company as I have clients who have been with me not just for months, but for years already. I also have repeat clients who always hire me once they need something to be done without contacting or reaching out to other freelancers on the platform. These are good examples of my successful relationship with my clients as I truly believe that I am able to maintain and continuously provide the service that they want from me with outstanding quality. I appreciate your time to read my profile. I look forward to learning more about your company culture and how I can contribute to your business. 🙌🤝
    Featured Skill Call Center Management
    Administrative Support
    Customer Engagement
    Customer Experience
    Technical Support
    Virtual Assistance
    Customer Relationship Management
    Customer Acquisition
    Customer Service
    Customer Support
    Email Communication
    Ecommerce Support
    Data Entry
    Email Support
    Online Chat Support
  • $50 hourly
    • 5.0/5
    • (2 jobs)
    Minimum of 10+ years experience with IT support and extensive training with Contact Center management using the AWS Amazon Connect service. Maintain the monthly audit as well to lower the overall cost of the AWS services. * Well experienced with Amazon Connect service * Completed 3 AWS certifications
    Featured Skill Call Center Management
    Amazon EC2
    Amazon CloudWatch
    Amazon S3
    Amazon
    Report
  • $10 hourly
    • 4.9/5
    • (10 jobs)
    1. Conducting training sessions for the new employees and educate them on technical aspects, communication skills, application knowledge, problem-solving abilities. 2. Conducting compliance audits for call center activities with the prescribed rules and take corrective measures in case of discrepancies. 3. Managing weekly review decks and discussing the same with the stakeholders in weekly review calls. 4.Random call audits and feedback to the advisors. 5.Outlier management against the repeat defaulters. 6.Performed contact call center monitoring, evaluated and reported all agents within regional territory. 7.Actively used quality management system to compile, track and trend agent performance. 8.Communicated with center leadership and Corporate Customer Service Team and socialized call center performance and observed performance gaps. 9.Analyzed call trends and identified agent and call center training opportunities and provided recommendations to management. 10. Data entry, extracting data from image, PDF to excel. 11. I work for customer service, back office, data entry, admin support, and marketing. 12. Managed a team of 25 members is my last organization. 13. Lead the Quality Analyst team and drive best services with full compliance and Integrity. 14. Maintaining books in multi-currency 15. Performing bookkeeping from scratch and taking it to an organized level. 16. Performing class wise bookkeeping 17. Performing bookkeeping from scratch and taking it to an organized level. 18. Creation of bulk invoices and raising of multiple bills.
    Featured Skill Call Center Management
    Team Management
    Business with 10-99 Employees
    Client Management
    Customer Support
    Quality Assurance
    Light Bookkeeping
    Lead Generation
    Bookkeeping
    Data Entry
    Communications
    Quality Control
  • $10 hourly
    • 5.0/5
    • (11 jobs)
    🚀 Multilingual Translator | Content, Product & Market Research | Data Entry | Training & Development | SOP & Content Specialist | Virtual Assistant | Quality Audit and Control | Call Center Operations | Customer Support Hi there! Thank you for visiting my profile :) I'm Karthiyayini J, a versatile professional with 18+ years of Corporate Experience in Process Excellence, Training & Development, Knowledge Management, Quality Control and Customer Experience Drive. Alongside my corporate expertise, I am also passionate about freelance projects in content writing & validation, multilingual translation, market research, surveys, audits, and assessments and other suitable tasks. ✅ Freelance Services I Offer: 🔹 Multilingual Translation or Transcription – English, Tamil, Telugu, Hindi, Kannada and Malayalam 🔹 Content Writing & Validation – SOPs, knowledge bases, business documentation, Questionnaires, Feedback, Marketing, Social Media etc., 🔹 Surveys & Assessments – Research-driven insights for businesses or projects 🔹 Effective Response to Support Messages for Products 🔹 Product & Market Research & Audit – Product Competitive Analysis & compliance evaluations 🔹 Process Optimization & SOP Development – Workflow streamlining for efficiency 🔹 Training & Quality Assurance – Quality Audit, Quality Control, Call Center Operations, Structured programs for performance enhancement 🔹 Proficient in PDF Conversion to Excel/Word/Text Files 🔹 Experienced in Admin Support and Data Entry 🔹 Crafting Product/Website Reviews 🔹 Providing Virtual Assistance Having worked with leading companies and start-ups, I bring a strategic approach to every project. Whether you need high-quality translations, research insights, conducting surveys, structured content, or expert guidance on customer experience and audits, I am here to help! 📩 I'm excited about the prospect of collaborating with you. Please reach out if my skills align with your needs—let’s connect and bring great value to your business or project together! 🚀
    Featured Skill Call Center Management
    Total Quality Management
    Virtual Assistance
    AI Content Writing
    Product Research
    Data Entry
    Tamil
    Training & Development
    Proofreading
    Assessment Activity
    Customer Service
    Usability Testing
    Survey
    Content Writing
    Translation
  • $35 hourly
    • 5.0/5
    • (3 jobs)
    EXECUTIVE SUMMARY * 16+ years of experience in IT Industry, with a strong background in Team management, Software Development, excellent interpersonal skills and ability to find innovative solutions. * 8+ years of experience in Contact Center, with a strong background in develop the IVR script and managing the Inbound, Outbound campaigns and Report generation. * Worked on Five9, Interactive Intelligence and Amazon Connect Contact Center Products. * Experienced in customer development skills at onsite. Traveled to UK, Sweden and US to implement the new solution for the project and support/maintain the multiple applications. * Excellent communication skills worked with business users to analyze requirements, strong analytical and logical abilities in business analysis and technical documentation as a team. * Operational support for Business Customer Service Contact Centers, providing systems support and training.
    Featured Skill Call Center Management
    Interactive Voice Response
    Amazon Polly
    Amazon Lex
    Amazon DynamoDB
    Amazon S3
    Amazon CloudWatch
    Campaign Management
    IVR Software
    Five9
  • $13 hourly
    • 5.0/5
    • (1 job)
    Objective To work with an organization where I can make the most of my qualification and knowledge to improves my skills. I am looking for a challenging job and enhancing environment where I can show my abilities and dedication towards the Job and I can get improvement on the path of success in my career as well as the organization growth on the same track.
    Featured Skill Call Center Management
    Focus Groups
    Microsoft Office
    Microsoft Project
    Sales Lead Lists
    Lead Generation
    Conduct Research
    Market Research
    Geographic Infographic
    Company Research
    Helpdesk
    BPO Call Center
    Social Media Lead Generation
    Microsoft Azure
    Help Scout
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Excellence Solutions, a leading provider of B2B & B2C lead generation services, helps our clients create pipeline and accelerate revenue by identifying, profiling, nurturing and connecting with the right decision makers within their targeted customer and prospect accounts. Excellence Solutions services include custom, targeted B2B contact lists; account profiling and competitive research; phone-based lead nurturing campaigns; appointment setting services; inbound lead generation qualification; and CRM database cleansing. We deliver high quality, cost effective services and programs, Excellence Solutions has a proven track record of helping some of the world’s largest technology companies drive revenue. Specialties Contact Discovery /Custom-Built B2B Contact Lists, Account Profiling, Competitive Intelligence, Lead Generation, Event Promotion, Appointment Setting, CRM Data Cleansing, Contact Verification, Data Appends/B2C Lead Generation-UK Debt Management/Loan Lead/US Tech Support Lead
    Featured Skill Call Center Management
    Lead Generation
    Email Marketing
    Prospect List
    Customer Service
    Freelance Marketing
    Business Development
    BPO Call Center
    Marketing
    Outbound Sales
    B2B Marketing
    B2B Lead Generation
    Business
    Cold Calling
    Sales
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Hello and thank you for considering my profile. I am a highly experienced software engineer with over 10 years of expertise in Asterisk. I have successfully designed, developed, and implemented various telecommunication systems using Asterisk for clients from different industries. My vast knowledge in Asterisk includes installation, configuration, customization, and integration with third-party applications. I have extensive experience in developing solutions for VoIP, IVR, call routing, and other telephony applications. As a software engineer, I am dedicated to providing top-notch solutions that meet and exceed client expectations. I am a meticulous problem-solver and pay attention to every detail of a project to ensure that it is robust, reliable, and scalable. I am also an excellent communicator and collaborator, able to work effectively with clients and teams of different sizes and across different time zones. I am committed to staying up-to-date with the latest technologies and advancements in Asterisk to ensure that I can provide the most innovative and efficient telecommunication solutions for businesses of all sizes. My goal is to deliver high-quality solutions that help clients achieve their objectives and enhance their operations. Overall, I am a highly skilled and experienced software engineer with vast expertise in Asterisk, and I am passionate about using my skills and knowledge to provide exceptional telecommunication solutions for clients.
    Featured Skill Call Center Management
    FreePBX
    VoIP
    VICIDIAL
    VoIP Software
    VoIP PBX
    Asterisk
    VoIP Administration
    Call Center Software
    CallTools Call Center Software
    PBX
    JavaScript
    MySQL
    PHP
  • $45 hourly
    • 0.0/5
    • (1 job)
    We’re a small, hands on team specializing in making your business run smoother with smart automations and integrations. OUR SERVICES: Workflow Automation: Automate daily tasks with Make.com, n8n, Zapier, and more. System Integration: Connect CRMs, emails, forms, project management, and finance tools so your data flows seamlessly. Chatbots & Voice Agents: Friendly, natural chat and phone assistants for scheduling, support, and follow ups. Custom Dashboards & Reporting: All your data, always updated and easy to read. Ongoing Support: Setup, training, and unlimited revisions. No tech experience needed. WHY WORK WITH US? Unlimited Revisions: We fine tune until you’re 100% happy. Proven Results: 170+ projects delivered with a perfect 100% success rate. Fast, Reliable, and Friendly: Clear communication, quick turnarounds, always here to help. NEW to Upwork: We’re building our presence here, so your satisfaction means everything. Let’s get your business running on autopilot. Message us to chat, Advice is always free, no strings attached.
    Featured Skill Call Center Management
    API Integration
    Dashboard
    Analytics Dashboard
    Email Automation
    Project Management
    Website
    Content Creation
    Lead Generation
    AI Chatbot
    AI Bot
  • $10 hourly
    • 5.0/5
    • (1 job)
    I have over 14+ years of BPO industry experience, I am an accomplished and results-oriented professional with a strong background in call center management and operations. My role is a key driver of operational excellence in the call center industry. 🏅 𝟭𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗘𝘅𝗽. 🏅 𝗪𝗼𝗿𝗸𝗲𝗱 𝘄𝗶𝘁𝗵 𝗙𝗼𝗿𝘁𝘂𝗻𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗹𝗶𝗸𝗲 𝗡𝗲𝘀𝘁𝗹𝗲, 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸, 𝗲𝘁𝗰. 🌟 𝟭𝟬𝟬% 𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 To enhance efficiency and service quality, I am well-versed in integrating and optimizing call center technologies, including CRM systems, call routing software, and analytics tools. Previously I worked with renowned names in the Call Center and BPO Industry like Teleperformance, Connect Business Solutions Ltd, and Tata Business Support Services Ltd.
    Featured Skill Call Center Management
    Sales Call
    Technical Support
    BPO Call Center
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    Manager Career Objective Innovative & seasoned Professional offering over 21 years of detailed experience in creative solution development, process improvement, project execution/delivery, customer management and people management. Further experienced in offshore/ onsite delivery models across multiple geographies to manage complex projects, ensure service quality and exceed customer expectations. Currently providing delivery of total fraud prevention & anti-money laundering (AML) solutions to clients in financial services and telecom sectors. Now seeking Management/ Leadership challenges to drive IT/ Telecom initiatives for Program and/ or Project management (Manager/ Head) with a reputable organisation to achieve their business objective.
    Featured Skill Call Center Management
    Cloud Application
    Cloud Computing
    IT Service Management
    Customer Service
    Technical Project Management
    Technical Support
    Tech & IT
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    Are you looking for well-researched, engaging, and conversion-focused content that speaks to your audience and delivers real results? You’ve found the right writer. My name is Sujata Sharma, and I bring over 6 years of experience in content creation, from crafting detailed blog articles to writing persuasive sales copy that gets people to take action. With a passion for storytelling and a strong command of language, I help businesses connect with their audience, rank on search engines, and increase conversions through high-impact writing. 🖋️ What I Can Help You With: ✅ Blog & Article Writing Whether you need in-depth guides, how-to articles, industry insights, or listicles, I write content that’s well-researched, engaging, and tailored to your brand voice. I ensure every piece is optimized for readability and SEO. ✅ SEO Writing & Web Content I use the latest SEO best practices — including keyword integration, headline structure, meta descriptions, and formatting — to help your content rank on Google while still sounding natural and human. ✅ Sales & Landing Page Copywriting Need content that sells? I craft compelling, benefit-driven copy for landing pages, product pages, and sales funnels that guide your visitors toward conversion — without sounding pushy or robotic. ✅ Email & Newsletter Copy With experience in Klaviyo and email marketing, I write high-performing email sequences — from welcome series and product promos to re-engagement flows — designed to increase click-throughs and conversions. ✅ Social Media Captions & Ad Copy Short-form content that hooks and engages — I’ll help you craft punchy captions, ad headlines, and CTAs that make people stop scrolling and start engaging. ✨ Why Choose Me? ✔️ Versatile Writing Style – I can adapt my tone to suit your brand — whether friendly, professional, casual, or persuasive. ✔️ SEO-Savvy – I understand how to write for both humans and search engines using keyword research, headers, and formatting. ✔️ Sales-Oriented Mindset – I write with a focus on results: more clicks, more engagement, and more conversions. ✔️ 100% Original Content – Every piece is plagiarism-free, deeply researched, and tailored to your niche. ✔️ Reliable & Communicative – I take deadlines seriously and keep you informed every step of the way. 📌 Industries I Write For: 🛍️ E-commerce & Product Descriptions 🌿 Health, Wellness & Lifestyle 📚 Education & Online Learning 💻 Tech & Software ✈️ Travel & Tourism 🏠 Home Decor & Furniture 📈 Marketing, Business, & Entrepreneurship I love learning new industries too — so if your business doesn’t fit neatly into one of these, I’m always open to exploring new niches. 🔧 Tools I Work With: Google Docs / MS Word Grammarly / Hemingway / Copyscape Surfer SEO / Ubersuggest / Yoast SEO Klaviyo / Mailchimp (for email copy) Canva (for basic visual content) WordPress (basic CMS editing)
    Featured Skill Call Center Management
    Technical Project Management
    Inbound Inquiry
    BPO Call Center
    Customer Service
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    Strategic Operations Leader | BPO/KPO Setup & Management | Customer Experience | AI & Process Automation | 30+ Years of Global Expertise Hello! I’m Veeraraghavan Ramadurai, a seasoned operations professional with 31+ years of global experience in managing and transforming BPO/KPO operations, customer experience functions, and back-office support for Fortune 500 clients. I’ve led large-scale delivery teams at Groupon, Williams Lea, and Cognizant, supporting clients across the US, UK, and EU in e-commerce, banking, insurance, and HR domains. 🔧 What I Can Help You With: Setting up voice and non-voice support teams (BPO/KPO) Transition and onboarding of customer support workflows AI automation and CRM integration (Zendesk, Salesforce, Zoho) SLA and quality governance using Six Sigma, COPC standards Offshore team management, SOP creation, and process design Improving NPS/CSAT through CX-focused strategies Whether you’re a startup looking to set up customer support or an enterprise optimizing offshore operations, I bring deep experience, strategic thinking, and hands-on execution to deliver results. Let’s collaborate and scale your support operations smartly!
    Featured Skill Call Center Management
    Fraud Detection
    Fraud Mitigation
    Knowledge Management
    Business Process Automation
    Six Sigma
    CRM Automation
    Salesforce
    Zendesk
    Team Management
    Process Improvement
    Business Operations
    Customer Experience Management Software
    Customer Service
    BPO Call Center
  • $42 hourly
    • 0.0/5
    • (0 jobs)
    ✔ 𝐌𝐚𝐤𝐞.𝐜𝐨𝐦 & 𝐙𝐚𝐩𝐢𝐞𝐫 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 Developer ✔ Expert in 𝐕𝐨𝐢𝐜𝐞𝐁𝐨𝐭, 𝐀𝐈 𝐂𝐚𝐥𝐥𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐭 Development, 𝐀𝐈 𝐑𝐞𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐢𝐬𝐭, 𝐕𝐨𝐢𝐜𝐞𝐂𝐥𝐨𝐧𝐞 ✔ 𝐕𝐨𝐢𝐜𝐞𝐁𝐨𝐭 using 𝐒𝐲𝐧𝐭𝐡𝐅𝐥𝐨𝐰.𝐀𝐈, 𝐕𝐀𝐏𝐈, 𝐄𝐥𝐞𝐯𝐞𝐧𝐋𝐚𝐛𝐬, 𝐑𝐞𝐭𝐞𝐥𝐥.𝐀𝐈, 𝐓𝐰𝐢𝐥𝐥𝐢𝐨 ✔ 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 Expert, 𝐖𝐨𝐫𝐤𝐅𝐥𝐨𝐰 Expert ✔ AI Agentic Development for Automation I’m Vinayak, an Automation & AI VoiceBot Specialist with expertise in tools ElevenLabs, SynthFlow.AI, VAPI, Retell.AI, Twilio & Zapier, Make.com. With a background in software development, I specialize in creating custom AI & Automation solutions that integrate apps and automate workflows, helping businesses eliminate inefficiencies and save time & cost. ➡️ ➡️ Key Services I Offer ❇️ ❇️AI Agentic VoiceBot- ✔ AI Agent Development and Integration Form 𝐒𝐜𝐫𝐚𝐭𝐜𝐡 (Coding) and 𝐋𝐨𝐰𝐂𝐨𝐝𝐞/𝐍𝐨𝐂𝐨𝐝𝐞 𝐁𝐨𝐭𝐡 ✔ AI Agent using ElevenLabs, SynthFlow.AI, VAPI, Retell.AI, Twilio, ManyChat, Relevance.AI ✔ AI Agentic VoiceBot With Custom Knowledgebase(AI Call based on Shared Script) ✔ AI Agentic VoiceBot with tool Integration( OpenAI integration for Call summary) ✔ AI Agentic VoiceBot Development for Customer service, Visitor Query Response ✔ AI Agentic VoiceBot for AI Call Assistant, Appointment Scheduling, Follow Ups, Reminders, AI Receptionist ✔ AIAgentivc VoiceBot for Call centers ✔ AI Agentic VoiceBot for lead qualification ✔ ChatGpt/OpenAI Integration for Call Summary ✔ AI Agentic VoiceBot for Multiple Calling simultaneously based on given script ✔ Add voice to your agents on web, mobile or telephony ✔ Text to Speech ✔ Speech to Text ✔ Speech to Speech ✔ Text to Sound Effects ✔ Voice Cloning ✔ Voice Isolator ❇️ ❇️ 2 - 𝐕𝐨𝐢𝐜𝐞𝐁𝐨𝐭𝐬- ✔ AI Voice Agent for Inbound and Outbound Calls using SynthFlow( AI Sales Agent) ✔ VoiceBot Assistant using ElevenLabs, VAPI, SynthFlow, Twilio. ✔ AI VoiceBot for Users Query, Ticket Handling, AI Receptionist, Appointment Scheduling ❇️ ❇️ Our AI VoiceBot holds the following features- ✔ Low latency, configurable and scalable ✔ Intent Recognationa and handling ✔Advanced turn taking ✔ Integrate any LLM for Call summary or other needs ✔ External function calling ✔Call Transfer Features ✔Thousands of voices ✔ Multiple languages ✔ built on your knowledge base(Call Based on Provided Script) ✔ Take phone calls ❇️ 𝐀𝐈 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 I Use ✔ ElevenLabs, SynthFlow.AI, VAPI, Retell.AI, Twilio, ManyChat, Relevance.AI ✔ OpenAI API (GPT-3, GPT-3.5, GPT-4, DALL-E) ✔ Prompt Engineering ✔ Large Language Models (LLMs) ✔ Fine-tuning and model-tuning ✔ Natural Language Processing (NLP) ✔ Retrieval Augmented Generation (RAG) ✔ Generative AI (Text-to-Image, Image-to-Image, Text-to-Speech) ✔ OpenAI API Integration ✔ ChatGpt Integration (Gpt 3.5, Gpt4, GPT4o, GPT o1) ✅ ✅ 𝐙𝐚𝐩𝐢𝐞𝐫, 𝐌𝐚𝐤𝐞.𝐜𝐨𝐦 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 ✔ AI Workflow Automation Specialist for Marketing & Sales Automation ✔ Automation Specialist using Relevance.ai and Make.com ✔ AI-Powered Sales Automation Platform Development ✔ Zapier, Make.com, n8n automation for e-commerce ✔ Make.com AI Automation Set-up for Marketing Agency ✔ Make.com Automation Expert for Outbound Sales ✔ Zapier Expert - (Asana & Google Drive) ✅ ✅ 𝐂𝐑𝐌 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 ✔ CRM Integration & Optimization: Asana, HubSpot, GoHighLevel ✔ GoHighLevel Automation and Dashboard ✔ AI Integration Specialist for Workflow Automation in Real Estate ✅ ✅ 𝐄𝐱𝐜𝐞𝐥 & 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 ✔ Excel Automation for Report Generation ✔ Excel sheet to Airtable Database Conversion/Migration ✔ Google Sheets/Spreadsheet Data Automation ✔ Google Docs to Airtable conversion ✅ ✅ 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 ✔ Data Migration to Airtable ✔ Airtable Dashboard Setup and Optimization ✔ Airtable CRM Setup and Design ✔ Airtable Implementation Specialist ✅ ✅ 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐒𝐚𝐥𝐞𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 ✔ Automation for Custom Data Entry and Form Autofill Tools ✔ Email Marketing Automation for Shopify Store – ClickUp ✔ Workflow Automation Expert for Zoom, Google Calendar, and Notion ✔ Automated Job Application Tool Development ✔ Automation Expert for Appointment Funnel Development ✅ ✅ Skills & Tools ✅ ✅ ➡️ ➡️  AI- Integration ✔ ChatGpt / OpenAI ✔ GPT -4, GPT-4o ✔ Gemini ✔ llama - 3 ✔ Claude ➡️ ➡️  Marketing & Sales Automation ✔ Mailchimp ✔ ActiveCampaign ✔ ConvertKit ✔ Klaviyo ✔ Keap (Infusionsoft) ✔ Drip ✔ HubSpot Marketing Automation ➡️  ➡️  File & Data Management ✔ Google Drive ✔ Dropbox ✔ Box ✔ OneDrive✔ Excel ✔ Airtable✔ Google Sheets, Google Docs, Google Form ➡️  ➡️  Scheduling & Calendar Management ✔ Calendly ✔ Acuity Scheduling ✔ Google Calendar ✔ Outlook ✔ Web Scraping ✔ Zapier Webhooks
    Featured Skill Call Center Management
    Scheduling Software
    ChatGPT API Integration
    CallTools Call Center Software
    Call Scheduling
    Call Center Software
    Airtable
    AI Agent Development
    Google Sheets Automation
    CRM Automation
    Business Process Automation
    OpenAI API
    Task Automation
    Zapier
    Make.com
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    I am the different types of cute boy Self rated 5/5 If you're asked to self-rate yourself for a call centre job, here's how you can answer professionally and clearly: --- ✅ Key Skills in a Call Centre Job to Self-Rate: Rate yourself (1 to 10 or percentage) on: 1. Communication skills 2. Listening skills 3. Problem-solving ability 4. Patience and empathy 5. Fluency in language (English/Hindi/Odia/etc.) 6. Typing speed & computer skills 7. Handling customer complaints 8. Teamwork & cooperation 9. Sales or persuasion ability (if applicable) --- ✍️ Example Self-Rating Answer: > "I would rate myself 8 out of 10 in communication, as I speak clearly and confidently in both Hindi and English. My listening skills are also strong—around 9/10—because I make sure I fully understand the customer’s problem before giving a solution. In computer handling, I would rate myself 7/10, as I can manage basic software and typing efficiently. I'm constantly working to improve my ability to handle tough customers calmly, so I’d rate that 7/10 for now." --- 🔑 Tips: Be honest—don’t say “10/10” for everything. Give examples or short reasons. Show that you're ready to learn and improve. --- Would you like me to help you write your own custom self-rating for a job interview or resume?
    Featured Skill Call Center Management
    Community Management
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    I am a graduate and currently a housewife, looking for genuine work-from-home opportunities. I have a strong command of Bengali, and I can understand basic English and Hindi. I am particularly interested in typing work, voice-over tasks (especially in Bengali), and customer support roles such as making or receiving calls. I can confidently handle these tasks from home and am available to work 4–5 hours a day. I am sincere, disciplined, and eager to learn new skills. I believe in giving my best effort in every task I take up. If you have any suitable work-from-home roles that match my skill set, I would be grateful for the opportunity
    Featured Skill Call Center Management
    Customer Service
    Customer Care
    Voice of the Customer
    Voice Acting
    Voice Recording
    Document Translation
    Typing
    AI Writing Generator
    Communication Skills
    Hindi
    Bengali
  • $55 hourly
    • 0.0/5
    • (0 jobs)
    SUMMARY * A highly-motivated, dedicated, and result-driven professional with over eight years of experience in the Airlines/Airways and ITES industries, along with the expertise in creating and implementing procedures, and guidelines that align with industry standards and regulatory requirements. * Well-versed in identifying the areas of improvement and offering effective suggestions/recommendations for tackling risks and sharing the information gained to the frontend teams. * Adroit in catering constant support as well as having interactions with managers & team members for the feedback acquired and employing the same to augment the quality of customer outcomes and service. * History of success in de-escalating customer issues, enhancing customer experiences and satisfaction, and uniting teams to deliver exceptional service. * Effectively communicate with senior airline management and project a positive image in responding
    Featured Skill Call Center Management
    Customer Service
    AirMAX System Airline Reservation System
    Customer Care
  • $350 hourly
    • 0.0/5
    • (0 jobs)
    Hello, my name is Palak Chhodwani. I have over 3 years of experience in telecalling, lead generation, and customer handling. I worked with Forever Living Network Marketing Company, where I regularly interacted with clients, explained products, and followed up for conversions. I am fluent in Hindi and Sindhi and comfortable in phone conversations. I am looking for a fixed-salary, work-from-home calling job where I can dedicate 4-5 hours daily. My communication skills, politeness, and consistency help me build trust with customers. I'm ready to take up genuine calling work and build long-term relationships with reliable clients. Let's connect!
    Featured Skill Call Center Management
    Virtual Assistance
    Data Entry
    Selling
    Lead Generation
    Cold Calling
    Telemarketing
    Phone Communication
    Customer Service
  • $451 hourly
    • 0.0/5
    • (0 jobs)
    5 years My sales. Ofline sales and. marketing sales My confidence sales and promotions my life So sweet my Hobbies sales
    Featured Skill Call Center Management
    SAP Business Workflow
    B2B Marketing
    Call of Duty
    Allied Healthcare
    B2C Marketing
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Summary Experienced in leading quality teams to ensure high standards and continuous improvement. Possess strong problem-solving skills and excel in fostering teamwork and communication. Consistently drive process enhancements and maintain meticulous attention to quality control.
    Featured Skill Call Center Management
    Translation
    Customer Feedback Documentation
    Internal Auditing
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    I'm a computer science student ,I can write content and search content for medium sized businesses. Whether you're trying to win work,list your creativity,or need any content,I can help you -Knows html,css, javascript -knows how to work in call executer -Fully experience in creating poster's and thumbnails as per you're requirements -Regular communication is important,so be in touch with me -I can fluently talk with you in hindi, English, telugu - Passionate about art and craft diy works - Can create handmade gifts , customisation available
    Featured Skill Call Center Management
    Writing
    Fashion & Beauty
    Instagram Reels
    YouTube Thumbnail
    Resume Design
    Poster Design
    Arts & Crafts
    DIY
    Content Writing
    Content Research
    Typing
  • $20 hourly
    • 4.7/5
    • (19 jobs)
    Hi Guest, First of all, thanks for visiting our profile. I am doing freelancing since 2010 and my expertise on complete VoIP solution including Freeswitch, Asterisk, PJSip, Opensips and Kamailio. I just recently launched a company which is not offering only VoIP solution but Zeus in Web Development(PHP, WordPress etc), Mobile App Development(Android & iOS). We are a team of members having extensive knowledge of all the services we are offering. We have successfully completed many projects delivered competent results with 100% accuracy with lifetime free support. To keep in mind 100% availability, Our dedicated manager is always online to make sure our client will face no more difficult to ask any query at any time. Let me mentioned the technologies which are our core strength listed below: - Development of Linphone Mobile VoIP Diallers - Development of PJSIP Mobile VoIP Diallers - Installation, development, customization, and maintenance of Asterisk,FreeSwitch Switch,Kamalio and OpenSIPs Servers - Android app development - iOS app development - Flutter Cross Platform App Development - Electron App Development - Web application development - ReactJS and ReactNative development for web and mobile applications - Testing and bug fixing for existing applications Consulting for ongoing projects Project consulting for Android, iOS, ReactJS, Asterisk, FreeSwitch, OpenSIPs, Kamailio, ASTPP, RTPengine, MediaProxy, RTPproxy, FreePBX, and A2Billing Expertise in developing Flutter WebRTC applications Expertise in developing ReactNative WebRTC applications Our price is very reasonable which allows us to work with us. Please share your requirement today only with us to check our capabilities to take your experience on the next level. To name a few tools & technologies that I have worked on: • High-level languages: C++, Objective C, Java, Python, PHP • IDEs: Xcode, Android Studio, Eclipse • Version Control & CI: SVN, Git, Perforce, Bitbucket, Jenkins • DBMS: MS SQL, MySQL, Oracle, PostgreSQL, MongoDB • Frameworks: Django, Zend, Magento, Django REST • Management tools: VersionOne, Jira, Trac, MS Project, MS Visio, XMind, Bugzilla, Balsamiq • Amazon Web Services (AWS) - EC2, S3, SQS, SNS, RDS, CloudTrail, Cloudfront
    Featured Skill Call Center Management
    VICIDIAL
    WebRTC
    iOS
    Android App Development
    VoIP Software
    iOS Development
    FreePBX
    VoIP
    Session Initiation Protocol
    Asterisk
    VoIP Administration
    FreeSWITCH
    WordPress
    PHP
  • $15 hourly
    • 4.9/5
    • (128 jobs)
    Hi there! I am an experienced virtual assistant and customer service specialist. I have spent the last 15 years helping businesses and individuals with everything from managing emails and scheduling appointments to providing top-notch customer support. I'm a bit of a jack-of-all-trades and can handle just about any task you throw my way. And if I don't know how to do something, I'll figure it out (because Google is my best friend!). I pride myself on my ability to stay calm under pressure and always have a smile on my face, even when dealing with the most challenging of situations. I take pride in my work and am dedicated to providing the best service to my clients. So if you're in need of some virtual assistance with a side of humor, I'm your gal!
    Featured Skill Call Center Management
    Phone Support
    Medical Billing & Coding
    BPO Call Center
    Marketing
    Medical Condition Coding
    Customer Service
    Administrative Support
    Revenue Management
    Proofreading
    Medical Transcription
    Legal Transcription
    General Transcription
  • $15 hourly
    • 4.6/5
    • (22 jobs)
    My unique, Accuracy + Dedication + Speed = Quality + Savings, for my clients. I have an experience of over 10 years in providing web application and administrative support services to customers across the globe, using ticketing systems, email clients, and live chat. I am highly skilled in providing technical support (for web/ mobile apps), data handling, data research, database management, dispute resolution, database administration, and customer account management. I am interested in taking up customer service, email handling, data quality analysis, application testing, and workforce management jobs. In my experience, I also had an opportunity to lead a team of 5 engineers to excel in customer service. I am available on Mobile and Gmail during my working hours, ensuring amazing turnaround times and best customer satisfaction indexes.
    Featured Skill Call Center Management
    Data Entry
    Alternative Dispute Resolution
    Customer Satisfaction
    Oracle Workflow Builder
    Email Communication
    Customer Support
    Database Management
    Helpdesk
    Microsoft Excel
    Customer Service
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