Hire the best Call Center Managers in Kansas
Check out Call Center Managers in Kansas with the skills you need for your next job.
- $50 hourly
- 5.0/5
- (3 jobs)
Experienced Training and Development professional, Certified Professional of Talent and Development (CPTD), and Leadership Development and Succession Strategist (LDSS) with demonstrated history working in the learning, financial services, and contact center industries. Highly skilled in instructional design, training delivery, coaching, leadership development, and designing, managing, and directing learning programs.Call Center ManagementDesktop ApplicationCurriculum DesignManagement SkillsBusiness ManagementAdult EducationSmartsheetTraining PresentationBudget ManagementTrainingMicrosoft Office - $125 hourly
- 5.0/5
- (3 jobs)
Call Center professional with extensive experience in customer service improvement, organizational management, operational streamlining, and revenue growth. Throughout my career, I have consistently demonstrated my exceptional skills in strategic planning and implementation, call center administration, and customer relations. One of the greatest assets that I could offer your organization is the ability to develop and implement unique plans and programs designed to yield a profitable outcome as well as achieve tremendous innovation and growth. For several years, I have exemplified a lead-by-example approach in effectively directing teams to meet and surpass common goals and objectives. I consistently thrived in challenges characterized by high-pressure, extremely competent, and ever-changing environments. The skills and expertise that I gained from these experiences have impelled me to continue providing significant contributions in a dynamic and growth-oriented organization.Call Center ManagementCustomer RetentionTraining & DevelopmentCRM SoftwarePerformance ManagementTelecommunicationsLeadership SkillsCustomer Relationship ManagementBPO Call CenterIVR SoftwareTeam BuildingQuality AssuranceProcess Improvement - $25 hourly
- 5.0/5
- (1 job)
Basic computer skills - Proficient November 2022 Performing basic computer operations and troubleshooting common problems Full results: Proficient Customer focus & orientation - Proficient October 2022 Responding to customer situations with sensitivity Full results: Proficient Customer focus & orientation - Proficient October 2022 Responding to customer situations with sensitivity Full results: Proficient Customer service - Proficient November 2022 Identifying and resolving common customer issues Full results: Proficient Data entry: Attention to detail - Proficient November 2022 Maintaining data integrity by detecting errors Full results: Proficient Sales skills - Expert October 2022 Influencing and negotiating with customers Full results: Expert Customer service - Proficient November 2022 Identifying and resolving common customer issues Full results: Proficient Customer focus & orientation - Proficient October 2022 Responding to customer situations with sensitivityCall Center ManagementMultitaskingManagement SkillsCustomer SupportComputerData EntryOnline HelpTechnical SupportEmail Support Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.