Hire the best Call Center Managers in Kenya
Check out Call Center Managers in Kenya with the skills you need for your next job.
- $6 hourly
- 4.5/5
- (22 jobs)
✅ INVITE ME TO YOUR JOB AND FIND OUT HOW MY EXPERTISE CAN HELP YOUR BUSINESS GROW✅ If you're you looking for a pace setter, one who doesn't let off the gasoline the entire time working with you , Let me help. My enthusiasm is that I am constantly in pursuit of perfecting my craft by providing superior sales skills, Strong negotiation skills, with the ability to close deals and achieve sales targets. I am also by nature a people person. I just love to interact with people! I thrive in activity matrix meaning I strive to be the pace setter and helping convert traffic to potential customers by helping identify ways I can assist and/or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. Ready to let go of doing it all yourself? Let’s talk! Skills: ✅Workflow, systems, and process improvement 👉Project and Task management (Trello, Slack, Monday. com) 👉Productivity Tools - Evernote, Slack, Zoom, Skype, Google/Apple/Microsoft tools for word processing, spreadsheets, and presentations. ✅Marketing 👉Email marketing setup and implementation. (Active Campaign, Mailchimp) 👉Facebook Messenger Chatbot Marketing. (Manychat, Mobile Monkey) 👉Digital collateral design and layout for website, marketing and social media. (Photoshop, Canva) ✅ Customer Services Software that I have used: ✔ Zendesk, ✔Zoho Mail, ✔ Gorgias, ✔ Tawk.to, ✔ LiveChatInc, ✔ Intercom, ✔call/sms support✔Gmail, ✔Big Commerce. ✅ Tools and Internal communication software: ✔ Slack, ✔Skype, ✔ Shopify, ✔ Alibaba, Google Docs, ✔ Excel, Google Spreadsheet. ✅ REAL ESTATE CRMs used : ✔ Email, ✔Dotloop, ✔ Podio, ✔ Folio, ✔ Zillow✔ Mojodialer, ✔Zillow, ✔ Redfin, ✔ Propwire✔ realtor.com, Acquisition Manager -Making offers (cash or creative finance) to property owners -Sent contract via DocuSign/Dotloop -Following up and close deals -Set an appointment for inspections Disposition Manager -Call buyers/investors to sell off-market properties -Building a list of buyers -Call realtors/agents to see if they would be interested in purchasing off-market properties or assigned deals -Sent emails regarding off-market properties Cold Caller -Find a motivated seller who would be interested in a cash offer -Pre-qualify possible leads and turn them into hot leads and set appointment -Upload list on Mojo and skiptrace PS: If you're seeking a reliable, trustworthy, and professional Team Player then let's connect! 🤝Call Center Management
Virtual AssistanceEmail Marketing StrategyOnline Chat SupportCustomer SupportAdministrative SupportPhone CommunicationReal EstateLead GenerationCold CallingSalesTelemarketingOutbound SalesData EntryEmail Communication - $10 hourly
- 5.0/5
- (4 jobs)
I’m Collins Owino, a seasoned professional with a specialization in the Airbnb arbitration business. Over the past three years, I have been immersing myself in the world of property management and customer service, perfecting my skills and gaining invaluable experience. My expertise lies in: • Airbnb Chats: I have mastered the art of engaging and assisting guests through Airbnb's chat feature. My goal is to provide top-notch customer service and ensure every guest feels valued and taken care of. • Reservations: I handle the reservation process with a keen eye for detail, ensuring a seamless booking experience for every guest. • Listing: I have honed my skills in creating compelling and attractive listings that not only grab attention but also provide all the necessary information, making it easy for potential guests to make a decision. • Bookkeeping: I am adept at managing light bookkeeping tasks, ensuring all financial records are up-to-date and accurate. • Utilizing Platforms: In addition to Airbnb, I am proficient in using platforms like VRBO, Booking.com, and Hostaway. This versatility allows me to manage properties across multiple platforms effectively. My ultimate goal is to take the reins of your business, alleviating you from the constant demands of guest communication and their never-ending requests. I aim to free up your time, allowing you to focus on expansion and growth. As a highly organized individual, I thrive on managing tasks efficiently and effectively. My passion for the Airbnb arbitrage business, coupled with my dedication to providing exceptional customer service, makes me a valuable addition to any team. In summary, my experience and skills are not just about managing properties and handling customer service. It's about creating an environment where guests feel valued and business owners can focus on what they do best—growing their business. I'm certain that, with my help, your business will reach new heights.Call Center Management
Real Estate Project Management SoftwareHospitality & TourismReal Estate Virtual AssistanceReport WritingTime ManagementAdministrative SupportCommunication SkillsEmail CommunicationSchedulingVirtual Assistance - $15 hourly
- 5.0/5
- (1 job)
My strongest asset is my ability to build and maintain strong client relationships. Specialising in Banking and Finance, I have amassed over 4 years' experience in sales and marketing, Key Accounts Management, Business Development, lead generation and recently diversified to Tech sales. I have experience in key accounts management, sales and marketing, telesales, customer service, handling client grievances and improving the overall customer experience I pride myself in my expertise in market research and analysis which has contributed to my ability in developing winning sales and marketing strategies. I believe that good relationships take time and a lot of trust, because of this, I am always working on improving my customer relationship management skills. I hardly take no for an answer, so trust me when it comes to turning prospects into clients, I am the best closer! Let's start this relationship.Call Center Management
Customer Experience ResearchCustomer SatisfactionRelationship ManagementCustomer ServiceClient ManagementCold CallingData AnalysisCustomer ExperienceCustomer Relationship ManagementBusiness Development - $20 hourly
- 5.0/5
- (2 jobs)
Are you wanting to save time by having somebody else manage your social media accounts or assist you with your day to day tasks? Do you also want to create a following on social media organically? Look no further I can help you do that. With 5 years of experience in providing exceptional social media management to clients in various industries, from helping them schedule content, create content and managing accounts on Instagram, TikTok, Facebook, LinkedIn and Youtube. I've come to learn what works and what doesn't work when it comes to organic and sustainable social media growth. Whether you need someone to manage all your social media accounts, need someone to create content that is value-filled and engaging, or you need help with all aspects of organic social media growth, I can do that for you. With my flexibility, reliability, and passion for delivering excellent results, I can help your socials and business thrive. I also offer comprehensive virtual assistant services to streamline your daily operations. From handling administrative tasks to organizing schedules, I am your go-to resource for ensuring your business runs seamlessly. I help my clients with Email management, Calendar coordination, Document preparation, Research and analysis, Project management, among other admin tasks. NEXT STEPS? Let's jump into a call and discuss! Let's go through your goals and I will explain how we can achieve those goals together!Call Center Management
Project Management ProfessionalVirtual AssistanceSocial Media StrategySocial Media Management AnalyticsSocial Media ManagementSocial Media MarketingAdministrative SupportEmail ManagementProject ManagementCalendar ManagementData EntryOnline Research - $70 hourly
- 0.0/5
- (0 jobs)
SUMMARY Experienced customer experience specialist with over four years of experience in the banking industry. Excellent reputation for resolving problems and improving customer satisfaction. I am also an associate member of ICPAK and an aspiring tax expert and auditor.Call Center Management
Customer ServiceCustomer ExperienceEconomicsCustomer SatisfactionBPO Call CenterFinancial StatementAccount Reconciliation - $10 hourly
- 5.0/5
- (2 jobs)
OBJECTIVE Customer service adept, Administrative, marketing and Virtual Assistant with almost 4 years of experience in customer service, marketing, tourism, financial services and business administration. Skilled in evaluating customer needs and implementing multi-pronged digital strategies which help in maintaining good quality services and increases customer satisfaction Very self reliable, people oriented, detailed and time-keeping. A sentimental Perfectionist with a zeal to learn something more in every field I work in. Looking to work with all types of companies that need all the services that I offer and many more.Call Center Management
Customer RetentionAdministrative SupportVirtual AssistanceSalesforceSalesforce CRMCustomer ServiceManagement SkillsCustomer Experience ResearchData EntryMicrosoft OfficeInvoicingDigital Project ManagementZendeskCustomer Feedback Documentation - $50 hourly
- 0.0/5
- (0 jobs)
CAREER OBJECTIVE I am a diligent, organized and hardworking employee with 6+ years' experience at high-volume call center, customer experience, card monitoring & authorization card operation and debt collection. Seeking to leverage fast-paced work ethic and strong organizational skills. A job that gives me an opportunity to learn, grow and apply skills attained over the years. PROFILE * Call Center and Customer service skills * Problem-solving orientation * Target driven and goal focused * Analytical / Structured thought process * Proficient computer skills * Neat, accurate with a keen eye for details * Ability to be discrete in the handling of confidential information. * NCPWD member REG NO: NCPWD/P/260014- PhysicalCall Center Management
BPO Call CenterAnalytical PresentationSystem MonitoringDebt CollectionInternational BusinessCustomer ExperienceBookkeepingCustomer ServicePayment ProcessingMicrosoft Office - $6 hourly
- 5.0/5
- (1 job)
I am a confident, reliable, enthusiastic, and highly driven individual with a positive approach and ability to provide exceptional service to clients. Experience Worked as a Customer Service/Support Advisor in 1. My Free Course 2. Shutterfly at Contact Centre International as a Call agent 3. Eldoret International Airport 4. Nairobi Animal Orphanage/ Safari Walk Skills and Qualifications • strong communication skills • Active listening and empathy • Problem-solving • Knowledge of relevant products and services • Multitasking and time management • Typing • Confidentiality • Reliability • Quick to learn Achievements • Improved customer service scores • Increased sales due to excellent service • Ease in navigating through the Salesforce software reducing response time Software Proficiency • Salesforce • Microsoft OfficeCall Center Management
Customer SatisfactionSalesforce CRMProduct KnowledgeData EntryTroubleshootingLiveAgentEmailSalesforceMicrosoft OfficeBusiness Process OutsourcingPhone CommunicationBPO Call CenterCustomer ServiceTyping - $5 hourly
- 5.0/5
- (1 job)
I am a seasoned customer service and transcription professional with a comprehensive background in coaching, mentoring, training, recruitment, call center operations, and transcribing. My proven strengths lie in making timely decisions, ensuring tasks are completed professionally and promptly, and consistently achieving set targets. Exceptional interpersonal and communication skills, coupled with effective leadership abilities. Analytical and expedient problem-solving approach geared towards providing lasting solutions. Committed to executing duties in line with the mission, vision, and objectives of the organization. My objective is to contribute with diligence, honesty, and integrity in delivering exceptional customer service experiencesCall Center Management
Microsoft TeamsProofreadingGeneral TranscriptionEmail CommunicationTranscription TimestampingActive ListeningCustomer ServiceComplaint Management - $60 hourly
- 0.0/5
- (0 jobs)
Transcriber is my most top skill with great experience in legal work . My past experience with Lexitas for over 6 months has enabled me to pay attention to details and follow clients instructions. Data entry is also one of my loved top skill .I'm fast and keen therefore I'm able to get great load of work done in a short time.Call Center Management
Statistical AnalysisFinance & AccountingAccounting ReportAccount ManagementAccount ReconciliationAI Content EditingAI Audio GeneratorAI Agent DevelopmentData EntryData AnalysisAudio TranscriptionLegal Transcription - $50 hourly
- 0.0/5
- (0 jobs)
Are you searching for the ideal freelancer to be the face of your business—someone who can represent your company with charisma, professionalism, and the power to close deals effortlessly? I am a detail-oriented Virtual Assistant specializing in administrative support, social media management, and customer service. I excel at helping businesses and individuals stay organized, save time, and maintain smooth operations. With a focus on efficiency and professionalism, I offer: Administrative Support: Email and calendar management, data entry, travel coordination, and project tracking. Social Media Management: Content creation, post scheduling, audience engagement, and analytics tracking to enhance brand visibility. Customer Service: Responding to inquiries, managing complaints, and building strong client relationships. I pride myself on being proactive, reliable, and adaptable to your business needs. Let me take care of the day-to-day tasks, so you can focus on the bigger picture.Call Center Management
Real Estate Cold CallingTelemarketingTranscriptTransaction Data EntryVoice-OverEarnings Call TranscriptionPersonal AdministrationOutbound CallCall SchedulingCustomer Satisfaction ResearchCustomer Experience ResearchVirtual AssistanceData EntryGeneral Transcription - $35 hourly
- 0.0/5
- (0 jobs)
Highly skilled and detail-oriented translator and writer with expertise in Spanish to English and English to Spanish translation. With ten years of experience, I specialize in accurately conveying the tone, context, and nuances of the original text to ensure culturally appropriate and precise communication. My proficiency in both languages, combined with a strong understanding of grammar, syntax, and idiomatic expressions, allows me to deliver polished translations in a variety of fields, including Tourism, Travel and Academia. I am dedicated to meeting deadlines, maintaining confidentiality, and exceeding client expectations.Call Center Management
Travel & HospitalityCustomer ServiceBusiness WritingWritingContent WritingAcademic TranslationTranslation - $50 hourly
- 0.0/5
- (0 jobs)
Personal Profile: A skilled Monitoring, Evaluation, and Learning (MEL) professional with over 12 years of experience supporting complex, multi-year USAID and donor-funded programs. Proven track record in managing data collection, ensuring data quality, and generating impactful learning products. Experienced in creating MEL frameworks, tracking performance indicators, and supporting program compliance with USAID regulations. Highly organized, detail-oriented, and well-versed in adaptive management to enhance program performance and align with client priorities.Call Center Management
Virtual AssistanceAcademic EditingData ManagementData CollectionProgram EvaluationReport WritingData EntryData AnalysisSurvey Data AnalysisSurvey DesignBusiness WritingWritingContent WritingProofreading - $5 hourly
- 4.9/5
- (15 jobs)
With over 5 years of remote experience, I offer reliable and efficient virtual assistant services, managing calls, emails, and SMS communications. As a certified virtual assistant, I prioritize professionalism and adhere to industry best practices to ensure smooth operations and exceptional service delivery. In addition to my strong communication skills, I bring a wealth of experience in data entry, with a keen eye for accuracy and detail, ensuring your data is always correctly organized and easily accessible. I am also well-versed in CRM management, specifically GoHighLevel and Ring Central, allowing me to manage customer relationships, organize client data, and streamline communication workflows effectively. Why Choose Me: Reliable & Detail-Oriented: I take pride in my punctuality and focus on delivering high-quality results. Assertive Communication: Clear, professional communication is critical, and I’m committed to providing excellent support. Proven Track Record: With years of experience, I have consistently delivered results to clients across various industries. Customer-Centric Approach: I prioritize your business needs, delivering services tailored to your goals and expectations. Let me help you take your business to the next level by handling essential administrative tasks precisely and efficiently!Call Center Management
Cold CallEmail SupportProblem SolvingCommunication SkillsCRM SoftwareOnline Chat SupportMarketing StrategyCustomer ServiceCustomer SupportGoogle DocsVirtual AssistanceMicrosoft Word - $10 hourly
- 0.0/5
- (1 job)
Hello there! I'm thrilled to welcome you to my profile. Are you in need of a dedicated and results-driven Virtual Customer Service Specialist? Well, look no further because I'm here to provide you with the exceptional support that you deserve. With over 5 years of experience working in a busy call center setting, I have mastered the art of creating memorable and delightful experiences for clients and customers. It brings me immense pleasure to go above and beyond to exceed expectations and leave a lasting impression. I specialize in resolving queries, building relationships, and maximizing customer satisfaction. Additionally, I am proficient in managing calendars, emails, and calls with ease. Need NPS ( Net promoters Score) surveys conducted? No problem, I've got that covered too. Internet research and data entry are also among my areas of expertise. Rest assured, I am well-versed in utilizing the latest tools and technologies to streamline processes and ensure efficiency. By leveraging these resources, I can deliver results promptly and effectively. My dedication, passion, and proven track record make me the perfect candidate for all your customer service needs. So let's make a difference together! Let's Connect: So why wait? If so, I'd love to discuss how I can contribute to your success. Let's connect today to embark on a journey of providing unparalleled customer experiences together! Thank you for considering my profile. I'm excited about the prospect of collaborating with you to make your customers' experiences truly exceptional. Let's elevate your customer service to new heights!Call Center Management
Phone SurveyEmail SupportCustomer Feedback DocumentationVirtual AssistanceComplaint ManagementInsurance Claim SubmissionCustomer Relationship ManagementCustomer ServiceReport WritingTrainingScriptwriting - $5 hourly
- 4.8/5
- (2 jobs)
Hi! I am Susan. I have been working as an efficient customer support agent for more than 4 years. Handling customers both online and offline through emails, texts and calls are one of my specialties. I am a work enthusiast who is highly positive, lively and believes in client satisfaction as a priority. The services that I offer are: Data Entry ‣ Data entry in Word, Google Docs, create spreadsheets, PowerPoints and PDFs, and create and update reports. Appointment Management ‣ Set appointments, manage calendars, make meeting arrangements, and send reminders and follow-ups for important meetings and events. Email Management ‣ Filter emails and manage spam, answer customer service emails, send email reminders and newsletters. Graphic Design ‣ Design brand assets (logos, business cards, letterheads), for print (brochures, posters), and more using Canva and Corel Draw Social Media Management ‣ Use a scheduler to plan your social media content, make and update social media accounts, groups, and events, manage your inbox, and moderate comments and reviews. I VALUE YOUR TIME AND MONEYCall Center Management
Cold CallingProduct KnowledgeAdministrative SupportPhone CommunicationPhone SupportCustomer ExperienceTypingCustomer ServiceMicrosoft Excel - $7 hourly
- 0.0/5
- (0 jobs)
Hi! I’m an experienced Virtual Assistant with over 3 years of experience helping businesses stay organized and efficient. I specialize in taking care of the administrative tasks that can overwhelm business owners, from managing calendars and email correspondence to coordinating projects and handling customer inquiries. My goal is to make your day easier and your business run smoothly, so you can focus on what you do best. Throughout my career, I’ve had the pleasure of working with clients across various industries. Each project is unique, and I’m always excited to adapt my skills to meet your specific needs. Whether it's streamlining your daily operations, organizing schedules, or communicating with your clients, I bring a personalized approach to everything I do. One thing I pride myself on is my ability to meet deadlines, no matter how tight they are. Time management is key to success, and I always make sure things are done on time and with attention to detail. I’m a firm believer in proactive communication, so you’ll never be left wondering about the status of a project. I keep clients in the loop and make sure we’re always on the same page. I also understand how important it is to build strong relationships with clients, which is why I take extra care in communicating clearly and professionally, whether through email, phone calls, or messaging platforms. It's all about trust, and I aim to foster that with every client I work with. If you're looking for a virtual assistant who is reliable, proactive, and dedicated to helping your business thrive, I’d love to connect. I’m excited to bring my skills to your team and help you achieve your goals with less stress and more efficiency.Call Center Management
Technical WritingCanvaAcademic WritingContent ResearchContent WritingCommunication SkillsOffice AdministrationShopifyZendeskEmail ManagementTravel PlanningCalendar ManagementCustomer ServiceVirtual Assistance - $5 hourly
- 0.0/5
- (0 jobs)
Hello! I'm a dedicated and detail-oriented professional with over 5 years of experience in customer service and virtual assistance. I specialize in providing top-notch remote chat support, helping businesses enhance customer satisfaction, streamline operations, and maintain a positive brand image. What I Offer: Proficient in handling customer inquiries, resolving issues, and maintaining high satisfaction rates. Skilled in using chat platforms and CRM tools like Fresh desk Fresh Chat,Minsat. Experienced in managing administrative tasks, data entry, and email correspondence. Adept at multitasking, meeting deadlines, and maintaining attention to detail in fast-paced environments. Why Work With Me? Strong communication and problem-solving skills. Reliable, self-motivated, and committed to excellence. Flexible and adaptable to various industries and team dynamics. Let’s collaborate to help your business thrive by delivering exceptional support and efficient virtual assistance. Feel free to reach out, and let’s discuss how I can contribute to your success!Call Center Management
Customer ServiceTime ManagementSingingCRM SoftwareBPO Call CenterCustomer Relationship ManagementOnline Chat Support - $12 hourly
- 0.0/5
- (0 jobs)
I am a Customer Experience Assistant with 9+ years of experience in Call Center, Customer Service and Social Media Management. Currently working in Social Media Strategy, Data Entry, and learning Data Analysis Whether you’re trying to win work, list your services, or even create a whole online store – I can help! I’ll fully project manage your brief from start to finish. What I Offer: Data Entry Specialist Lead Generation Expert Excel Data Entry Google Sheets Expert Email Management Calendar Management Customer Relationship Management (CRM) Database Management Social Media Management Content Management Task Management Regular communication is essential to me, so let’s keep in touch!”Call Center Management
SQLMicrosoft Power BITableauSocial Media StrategyFacebook Ads ManagerLead GenerationCustomer ExperienceData AnalysisCopywritingSocial Media Marketing StrategyData EntryMicrosoft ExcelSocial Media Management - $12 hourly
- 0.0/5
- (0 jobs)
With over four years of experience in customer service, I have honed my skills in providing exceptional support and fostering positive relationships with clients. My background includes working in Mogo Kenya LTD, where I excelled in addressing customer inquiries, resolving issues efficiently, and ensuring overall satisfaction. What I Offer: -I pride myself on my ability to listen actively and communicate clearly, ensuring that clients feel heard and valued. -I thrive in fast-paced environments and am adept at finding solutions to customer challenges quickly and effectively. -Whether it's handling high call volumes or adjusting to new software, I can adapt to various situations and tools with ease. -I understand the importance of showing empathy, especially when dealing with frustrated customers. My approach focuses on creating a positive experience for every interaction. I’m passionate about creating positive customer experiences and am excited to bring my expertise to your business. Let’s work together to build lasting relationships with your customers and provide exceptional service!Call Center Management
Customer ServiceManagement Skills - $300 hourly
- 4.3/5
- (1 job)
PROFILE I am Motivated and passionate commerce graduate with an interest and strong passion in Human Resource, Finance, Economics and Management. I am equipped with experience from 6 different organizations in addition to a strong academic background with an Undergraduate degree in Commerce, management Option, Second Class honors, Upper division. Hard Work and service are among my strong character traits., OBJECTIVE Learn more to tap a wide range of experience, skills and gain knowledge. Upgrade and advance experience wise, academic wise and profession wise. I set my goals at achieving good work morals; learn how to socialize with different types of people. I aim to maintain high standards of work and be able to relate to a wide range of people.Call Center Management
ContractAdministrative SupportHuman Resource ManagementBusinessHR & Business ServicesPayroll AccountingOffice DesignBusiness ManagementEconomicsManagement SkillsRecruitingCustomer ServiceMicrosoft Office - $15 hourly
- 0.0/5
- (1 job)
In today's world, a relevant and SEO-optimized blog is necessary for reaching customers and landing sales. Not only does publishing articles and blog posts help establish your brand as an authority, but it can also boost your trustworthiness significantly. This is where I come in. Using SEO optimization, keyword research, and compelling words and phrases, I'm prepared to write a high-quality, engaging article on whatever topic you desire. I'm prepared to help you take your business to the next level. I am a professionally trained writer with years of content creation experience and web optimization. I know what it takes to convert viewers to clients and keep people coming back for more. What to Expect? Captivating Blog Posts: From listicles to in-depth guides and from news to DIY, I will create masterpieces for you that will not only keep your readers hooked till the end but also resonate with them on a personal level. Compelling Copywriting: If you need words that sell your product/services, you are at the right place. SEO-friendly Articles: The articles and blog posts I will write for you will be SEO-friendly and will help you reach the masses. Amazing Titles: You grab or lose your reader with the hook and title of your blog. I will create amazing titles for your posts. You can expect an article that is: Free of spelling or grammatical errors SEO-optimized and ready for publish Delivered on time AI and Plagiarism Free I am also prepared to provide writing samples upon request. Thank you!Call Center Management
Email & NewsletterContent WritingCopywritingEmail MarketingCopy & PastePDF ConversionTechnical WritingCreative WritingBlog WritingBlog ContentWritingMicrosoft WordData Entry - $10 hourly
- 0.0/5
- (0 jobs)
Do you want someone to make your life easier, free up your valuable time, and keep you on track to complete your tasks? Fortunately, I enjoy organizing and assisting others with the skills I've honed over the years to get those mundane-everyday tasks completed efficiently. The following are my Virtual Assistant experiences: -Managing email -Accounting statement (daily and monthly sales reports) -Application for a visa -Following up (potential leads and past-due invoices) -Providing regular updates -Overall customer service, including answering phone calls, Google Docs, basic photo editing, and other administrative tasks. -- Social Media Administration Extra knowledge and abilities: -- Adaptable, quick to learn, and effective at assigned tasks. -- Knowledge of Microsoft Office applications. (Word, Excel, etc.)Call Center Management
Customer ServicePDF ConversionMicrosoft ExcelData EntryCustomer SupportMicrosoft Word - $17 hourly
- 5.0/5
- (1 job)
Hi there! I'm a versatile professional excelling in graphic and web design. My knack for creating visually compelling designs and user-friendly websites sets me apart. In Virtual Assistance, I streamline operations with organizational tools like Trello and Asana. Proficient in SEO and armed with tools like Google Analytics, I enhance online visibility. As a Social Media Manager, I engage audiences across platforms, ensuring a strong online presence. Additionally, my content creation skills cover scriptwriting, copywriting, articles, and blog posts. Let's collaborate to bring your creative vision to life and elevate your brand presence!Call Center Management
Blog WritingArticle WritingSEO ContentCopywritingGhostwritingScriptwritingBusiness ManagementVirtual AssistanceWeb DesignInfographic UploadGraphic DesignCustomer CareSocial Media Ad Campaign - $20 hourly
- 0.0/5
- (0 jobs)
INTRODUCTION Public Health finalist with good experience in society support, team work and communication skills. Expert with a wide variety of Information about society security in monitoring and evaluation. I'm a finalist in Bachelor's degree in Public Health . CAREER OBJECTIVES * To work in an organization which helps to explore my qualification and an environment to grow. * Looking for opportunities to incorporate my skills and training to help the company grow. * To enable an organization to promote a clean and healthy environment which is habitable by people from all works of life.Call Center Management
HealthBPO Call CenterPublic HealthCustomer Service - $30 hourly
- 0.0/5
- (0 jobs)
Welcome to Cidax We are a leading call centre company specialising in providing comprehensive call centre solutions and tech services. With our expertise in training agents, implementing ticketing systems, CRM integration, and advanced calling systems, we ensure that your customer service operations are streamlined and efficient. 1. Call Centre Solutions: We provide end-to-end call centre solutions tailored to meet your specific requirements. Our experienced team designs and implements customised call centre strategies, including inbound and outbound call management, IVR solutions, call routing, and call recording systems. 2. Tech Services: Our dedicated tech services team assists in optimising your call centre operations through innovative technological solutions. We offer network setup and management, hardware and software installation, system integration, and ongoing technical support. 3. Agent Training: We understand the importance of skilled agentsCall Center Management
Customer Service - $25 hourly
- 0.0/5
- (0 jobs)
With over 33 years of diverse professional experience, I am a dedicated individual seeking to contribute to a senior executive team within a progressive and transparent organization. I am driven by a sincere enthusiasm for challenges and a genuine enjoyment of interpersonal interactions. My ability to work effectively in teams, coupled with a result-oriented approach, has been instrumental in my career journey. I thrive in environments that offer great learning opportunities, where I can continually upgrade my skills and advance my knowledge. Throughout my career, I have demonstrated a creative and resourceful attitude, allowing me to adapt seamlessly to new situations and overcome obstacles. My professional journey has equipped me with a wealth of experience across various organizations and roles. I am adept at navigating complex challenges and leveraging my expertise to drive organizational excellence. With a strong commitment to adding value and reinforcing existing organizational values, I am poised to make meaningful contributions to any team or project I join. In summary, I bring a unique blend of experience, dedication, and a passion for learning to the table. I am eager to leverage my skills and expertise to contribute positively to the success of a forward-thinking organization.Call Center Management
TypingGeneral TranscriptionEditing & ProofreadingReceptionist SkillsData EntryLogistics ManagementLogistics CoordinationOffice ManagementFile ManagementData ManagementLead ManagementManagement SkillsTeam ManagementOffice Administration Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.