Hire the best Call Center Managers in Mexico

Check out Call Center Managers in Mexico with the skills you need for your next job.
  • $35 hourly
    A fully comprehensive language service option – I help build solutions to suit your business needs. I do all kinds of CREATIVE WRITING that include plot outlines, proofreading, and editing support with a primary focus on articles, blogs, manuscripts, ebook, ghostwriter, proofreading and editing. SEO experience My diverse range of skills and experience to meet client's expectations: - Skilled Ghost Writer, providing captivating and engaging content - Proficient Translator, ensuring accurate and culturally sensitive translations - Experienced SEO Marketer, optimizing online visibility and driving organic traffic - Creative Copywriter, crafting compelling copy that resonates with the target audience - Knowledgeable Medical Interpreter, facilitating effective communication in healthcare settings Also, I have been a Sales Manager, Team builder, Trainer, QA, Back office duties, Lead generation, Copywriting, Transcription, Legal and medical interpreter, HR, Hiring manager, Customer service manager, and Psychologist. With a track record of successful projects, I bring experience in delivering high-quality work. This concise description highlights my strengths and educational qualifications.
    Featured Skill Call Center Management
    Creative Writing
    Editing & Proofreading
    Ebook Writing
    Content Writing
    SEO Strategy
    Proofreading
    Translation
    Ghostwriting
    Language Interpretation
    Copywriting
    Customer Service
    Psychology
    Sales
    Administrate
  • $10 hourly
    Able to give resolutions in customer service environement satisfying the customer and providng a great experience
    Featured Skill Call Center Management
    Selling
    Alternative Dispute Resolution
    Email Communication
    Incident Management
    Rapportive
    Resolves Conflict
    Phone Support
    Email Support
  • $13 hourly
    I was born and raised in Mexico, so I'm a native Spanish speaker. I majored in the "English language", thanks to this, I speak English fluidly. I am a very outgoing and responsible person. When doing a job I give 100% and I'm always open to learning new things. I have experience doing translation jobs, Spanish to English, or English to Spanish. In my time of work, I've translated documents, articles, menus, magazines, and live Interpreting. I've also worked for companies in the area of customer service and tech support, answering chats, emails, and calls. I enjoy communicating with customers and helping them to solve their issues, always being nice and respectful.
    Featured Skill Call Center Management
    Central Reservation Systems
    Email Communication
    Live Interpretation
    English to Spanish Translation
    Customer Service
    Bilingual Education
    Data Entry
    Spanish to English Translation
    Online Chat Support
  • $15 hourly
    As a virtual assistant, I've effectively applied the various interpersonal skills that only a high-pressure/time-sensitive sales floor can provide. Educating clients has always been my favorite part of the sales process and my top priority when it comes to providing exceptional results.
    Featured Skill Call Center Management
    Sales Presentation
    CRM Software
    Account Management
    Templates
    Jewelry
    Outbound Sales
    Sales
    Lead Generation
    Email Communication
    Data Entry
    Real Estate
    Cold Calling
  • $14 hourly
    Native level proficiency in English, excellent effective communication skills, problem management and solving, responsibility, client support and satisfaction, positive leadership, commitment.
    Featured Skill Call Center Management
    Restaurant & Bar Design
    Language Interpretation
    Customer Service
    Cooking
    Translation
  • $15 hourly
    Soy una persona con experiencia en todo tipo de trabajo administrativo, me gusta ayudar con mi experiencia pues he laborado en áreas administrativas. Manejo Outlook, PowerPoint, Excel, Word y con más tareas para poder liberar tu carga de trabajo. Pera lo más importante es la comunicación en todo momento así que por favor mantengámonos en contacto.
    Featured Skill Call Center Management
    Price & Quote Negotiation
    Request for Quotation
    Meeting Agendas
    Email Copywriting
    Calendar Management
    Administrative Support
    Administrate
    Data Entry
    Transaction Data Entry
    Virtual Assistance
  • $10 hourly
    Bilingual Virtual Assistant | Customer Support | Case Management I am a bilingual professional fluent in English and Spanish, with a native English accent that ensures clear and effective communication. With extensive experience in call centers, I have worked with multiple CRMs, handling customer service, case management, sales, and administrative tasks. I specialize in managing individual client files, resolving issues, and providing tailored solutions to meet customer needs. My background includes data entry, administrative support, and proficiency in handling inbound and outbound calls efficiently. In addition to my customer service expertise, I have experience with Photoshop, focusing on jewelry and model retouching to produce high-quality visuals for branding and e-commerce. I am highly organized, detail-oriented, and dedicated to delivering exceptional results. Whether assisting clients, managing cases, or enhancing digital images, I am committed to providing reliable and professional support. Let’s connect to discuss how I can contribute to your business.
    Featured Skill Call Center Management
    Data Entry
    English
    Spanish
    Bilingual Education
    Customer Support
    Customer Service
    Jewelry Retouching
    Virtual Assistance
    Print-on-Demand
    Administrative Support
    Photo Editing
  • $5 hourly
    Hi, I'm Margarita, a professional customer service administrative assistant with over 20 years of experience managing administrative tasks and providing exceptional service in detail and organization. My focus is to make my clients' lives easier so they can focus on what really matters. Outstanding Skills:. - Compassionate and effective customer service - Email management - Scheduling and coordination - Data entry and document organization - Administrative support - Native Spanish - Basic English
    Featured Skill Call Center Management
    Email Management
    nTask
    Google APIs
    Logistics Coordination
    Expense Reporting
    Status Reports
    Report
    Invoicing
    Customer Experience
    Customer Service
    Mexican Spanish Dialect
    Spanish
    Data Entry
    Meeting Agendas
  • $10 hourly
    Professional Summary Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer service professional with experience in providing reliable assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues.
    Featured Skill Call Center Management
    Management Skills
    BPO Call Center
  • $10 hourly
    I am a Business Administrator, Mexican Native and passionate about Customer Service and Optimization of Administrative Tasks, with more than 15 years of experience in the field. My expertise lies in managing Customer interactions with quality, speed, and empathy ensuring Satisfaction and Loyalty. Additionally, I excel in optimizing Company resources to enhance Profitability and efficiency. How can I contribute? With my extensive background, I bring a wealth of knowledge in managing Customer Service and Administrative functions. I am committed to delivering top-notch Customer Support and streamlining process to drive Organizational success. My Skills include: - Excellent verbal and written communication. - Intermediate use of IT. - Attention to detail. - Excellent handling of CRM Software. - Ability to organize and prioritize tasks.
    Featured Skill Call Center Management
    Data Analysis
    Multitasking
    Microsoft Office
    Small Business Administration
    Business Coaching
    CRM Software
    Sales Call
    Virtual Assistance
    Customer Satisfaction
    Mexican Spanish Dialect
    Spanish
    Sales & Marketing
    Customer Service
    Data Entry
  • $20 hourly
    Highly organized Virtual Executive Assistant with 10 years of experience in executive support, project coordination, and workflow optimization. Skilled in calendar management, CRM systems (HubSpot,Podio, Follow Up Boss, Appfolio), and financial tasks like accounts receivables. Currently completing the Google Project Management Certification, developing expertise in Agile, risk management, and project planning. Fluent in English & Spanish, ensuring seamless communication for global teams. Let’s optimize your operations and drive projects forward!
    Featured Skill Call Center Management
    Recruiting
    Accounts Receivable
    Project Management
    English to Spanish Translation
    Administrative Support
    Email Communication
    Data Entry
  • $25 hourly
    Customer Service Specialist | Virtual Assistant | Multilingual Professional 🌟 About Me: I am a dedicated and experienced Customer Service Specialist with over 15 years in customer support and 5 years as a Virtual Assistant. My attention to detail, quick adaptability, and efficient project management set me apart in delivering top-notch results. I pride myself on my professionalism and exceptional communication skills in English, French, and Spanish. I’ve recently completed the Google Ads Measurement Certification, adding valuable digital marketing expertise to my skill set. 🌟 What I Bring to the Table: → Extensive Experience: Proven success in delivering outstanding customer service and building positive client relationships, always focused on creating exceptional experiences. → Multilingual Communication: Fluent in English, French, and Spanish, allowing seamless interactions with diverse clients and global teams. → Sales-Driven Enthusiasm: A passion for sales and business growth, continually seeking opportunities to optimize processes and achieve greater results. → Property Management Expertise: In-depth knowledge of property management, especially with platforms like Airbnb and Booking.com, providing customized support for clients in the hospitality industry. 🌟 Let’s Collaborate: I am excited to work with you to elevate your business and enhance your customer service operations. Together, we can reach your goals and drive long-term success!
    Featured Skill Call Center Management
    HTML
    Java
    Canva
    Google Ads
    Spanish
    French
    English
    Customer Service
  • $10 hourly
    PROFESSIONAL OBJECTIVE Work in a renowned company and gain experience that allows me to improve and increase my skills and boost my professional development. SKILLS Teamwork | Puntuality | Commitment | Leadership | Creativity and innovation LANGUAGES English Spanish French EDUCATION La Salle High School 2016– 2019 La Salle University Student Bachelor of Tourism Business Administration From August 2020 to the present
    Featured Skill Call Center Management
    In-App Support
    Hotel Design
    Entertainment
  • $5 hourly
    Extensive Customer Service experience, Property Management Experience and Go High Level Specialist. Leading figure, serious, responsible, dynamic, proactive, with ease of adaptation and ability to solve problems efficiently, willing to propose and collaborative work to achieve goals in my area of work. With an organized profile, experience coordinating work team. I like to take responsibility of the customer's situations to solve them as soon as possible. Patience is also one of my most valuable skills, multitasking.
    Featured Skill Call Center Management
    HighLevel
    Property Management Software
    Property Management
    AppFolio
    Microsoft Outlook
    Translation
    Multitasking
    Customer Service
    HubSpot
    Product Onboarding
    Online Chat Support
    Email Support
    Inbound Inquiry
    Order Processing
  • $10 hourly
    Top learner and eager to keep growing and finding to make good business relationships, while also growing personal too, i believe in respect and trust.
    Featured Skill Call Center Management
    Compliance
    Sales
    Sales Presentation
    SAP ERP
    Customer Service
    Administrate
    Microsoft Office
    SAP Programming
  • $20 hourly
    Hello! I'm a Clinical/Organizational Psychologist with experience on counseling and program/training development and application. I also have rich experience on customer service, team leadership/supervision, managing to bring satisfactory service to over 100+ customers a day as well as great interpersonal skills. Here's some of the skills I have to offer: -Customer support Operations and procedure -Intervention plan develpment/application -Team work development -High English level -Respnsibility, compromise and effort -Ethical Integrity
    Featured Skill Call Center Management
    Psychology
    Customer Satisfaction
    Email Support
    Customer Support
    Account Management
    Customer Feedback Documentation
    Training & Development
    Cross Functional Team Leadership
    Counseling Psychology
    Training
    BPO Call Center
    Supervision
    Typing
    Data Entry
  • $10 hourly
    Hello, my name is Esthela, I have experience as a management assistant, monitoring and research of information on the web or any other medium, post-sale monitoring, agenda organization, creation and monitoring of virtual sessions. I am very organized, and I love the administration.
    Featured Skill Call Center Management
    Executive Coaching
    Sales Call
    Business
    Email
    Asset Management
  • $8 hourly
    My main area is customer service and data entry. Whether is service in a 5 star hotel or in a call center - I can help! *I'm experienced in different companies as customer service including via chat, email and in person. *I worked for political parties and important bank as a data entry analyst where the attention to detail is a very important thing. *Like to work in team or as independent, I adapt myself very easy to different situations.
    Featured Skill Call Center Management
    Typing
    Adobe Photoshop
    Microsoft Office
    Data Entry
    Translation
    Customer Service
  • $6 hourly
    PROFILE I consider myself a responsible and motivated person, who can adapt to any type of work and is willing to take on any challenge that arises, always looking for any possibility to solve a problem. Always attentive to the needs and doubts of my colleagues, willing to help, do the best possible job and try to pass on my knowledge and experience to others.
    Featured Skill Call Center Management
    Language Interpretation
    Live Interpretation
  • $13 hourly
    OBJECTIVE A reliable, dynamic and straightforward Customer Service professional who is committed to providing a quality, bespoke service that is second to none. I consider myself as an expert at understanding the needs and requirements of people and has a track record of working to exceed these wherever possible. I have the confidence to deal with difficult situations and is someone who is always positive and proactive in finding solutions to problems. On a personal level I'm opened and receptive to constructive feedback from Team Leaders, and have experience in working within a client focused call center environment. My greatest strengths are to include my desire to help customers and the ability to drive customer loyalty and retention. My goal is to secure
    Featured Skill Call Center Management
    Microsoft Excel
    Plumbing
    Retail Sales Management
    Finance
    Appliance
    Active Listening
    Microsoft Outlook
    Web Accessibility
    Microsoft Office
    Microsoft Access
    Microsoft Word
    Customer Service
    Finance & Accounting
  • $15 hourly
    I am a customer Support expert, with experience in sales, retention, assisting, and solving customer inquiries, active listening, critical thinking, time management, reliability, attention to detail, adaptability, effective communication, emotional intelligence, empathy, and negotiation skills, I can provide professional references for my previous jobs if needed. Abilities: * Onboarding assistance * Advance Knowledge of Windows 10 * Advanced knowledge of Mac 10.15 * Medium Knowledge of Android * Medium knowledge of Linux Mint and Linux Puppy * 1-year Experience building PCs * More than 10 years of experience in Customer Service (including sales, retention, and billing) * 2 years of Professional photography experience * Digital Marketing diploma * Digital investigation diploma * Currently coursing a Project Management certification in Google. * 2 year of experience in leadership and as a backup team * 4 years zendesk experience, 1 of Gorgias * 1-year experience with Salesforce
    Featured Skill Call Center Management
    Citrix
    Communications
    Android
    iOS
    Business Writing
    BPO Call Center
    Microsoft Active Directory
    Customer Service
    Microsoft Office
    Administrative Support
    Business
    Invoicing
    Zendesk
  • $12 hourly
    I am a dedicated and versatile professional with extensive experience in human resources, international payroll, quality assurance, and translation. I have worked across various sectors, from luxury hospitality to AI technology and international startups. My skills range from payroll management and accounting to implementing marketing strategies and developing applications. Committed to excellence, I have consistently achieved significant improvements in efficiency and client satisfaction throughout my career. ADDITIONAL KNOWLEDGE MS Office (Word,Excel,PowerPoint) Google Drive (Docs,Sheets,Forms,Slides) Social Media (Instagram,Facebook,Twitter,Tiktok) CONTPAQi S.I Fiscal Canva Crol Little Hottelier Opera SpaSoft Alice Workday Zendesk Slack
    Featured Skill Call Center Management
    Technical Support
    Human Resources Consulting
    Sales
    Invoicing
    Teaching
    Human Resource Management
    Customer Service
    Phone Communication
    Microsoft Office
  • $7 hourly
    Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
    Featured Skill Call Center Management
    Data Entry
    Microsoft Excel
    Teaching
    Salesforce CRM
    Time Management
    CRM Software
    Data Visualization
    Order Management
    Order Processing
  • $20 hourly
    QA Specialist Highly motivated QA Specialist, customer service and sales experience. Outgoing professional with track record of driving increased assessments, improving buying experience and elevating company profile with target market.
    Featured Skill Call Center Management
    Data Entry
    Accounting
    Data Analysis
    Accounting Basics
    Intuit QuickBooks
    Financial Audit
    BPO Call Center
    Information Analysis
    Customer Service
  • $30 hourly
    Experienced Closer Ready to Drive Results! Are you in need of a top closer with a strong command of English and a wealth of experience? I bring three years of expertise in Real Estate Acquisitions and Dispositions, complemented by a diverse skill set in: ⦁ Real Estate and Mortgage ⦁ B2B Sales / SDR Agent ⦁ Lead Generation ⦁ Customer Service and Tech Support ⦁ Management ⦁ Training for remote agents in Roofing and Solar appointment setting I excel in delivering outstanding results in dynamic work environments and am committed to contributing to your success. Let’s connect to discuss how I can help your team thrive!
    Featured Skill Call Center Management
    Solar Energy
    Outbound Sales
    Technical Support
    Techno
    Customer Service
    Customer Support
    Lead Generation
    Sales
    Cold Calling
    Phone Communication
    Real Estate
    Email Support
  • $13 hourly
    Summary Experienced Executive with a demonstrated sales history and customer service. Skilled in CRM systems, marketing, management, service orientation, entrepreneurship, real state, among others. Strong professional driven with a Degree focused in Bachelor of Business Administration and Management from IBAT College Dublin, Ireland.
    Featured Skill Call Center Management
    Outbound Sales
    BPO Call Center
    Customer Relationship Management
    Business Management
    Business Development
    Cold Calling
    Salesforce
    Sales
  • $5 hourly
    Soy una asistente con experiencia en la atención adecuada al cliente, con facilidad de palabra y manejo de herramientas de oficina, hay algunas cosas en las cuales no tengo experiencia pero aprendo muy rápido. - Puedo gestionar muy bien los tiempos y comunicarlos sin problema. - Pueden confiar en mi capacidad y habilidad de aprendizaje, pero sobre todo en mi entusiasmo.
    Featured Skill Call Center Management
    Personnel Selection
    Interpersonal Skills
    Personal Development
    Talkdesk
    Leadership Coaching
    Microsoft Office
    Office Administration
    Office 365
    Organizational Plan
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