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Hire the best Call Center Managers in Nigeria

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  • $25 hourly

    • 5.0/5
    • (9 jobs)
    Interested in competitive and compelling content that touches your audience in a personalized way? You're in the right place! I help brands increase their visibility and impact with content that connects, converts and appropriately represents the brand. Though my interests are varied, my process is always grounded on proven content SEO strategies. I'm your go-to-person if you need someone who can: • Perform research, embed links, present non-fluff information in an engaging way . • Deliver search engine-optimized content. • Employ exceptional editing skills to generate articles devoid of errors. I look forward to working with you. Kind Regards Bendu O.
    Featured Skill Call Center Management
    Outbound Sales
    Online Chat Support
    Salesforce
    CRM Software
    Customer Service
    Phone Support
    Customer Support
    Administrative Support
    Zendesk
    Telemarketing
    Lead Generation
    Data Entry
  • $6 hourly

    • 5.0/5
    • (4 jobs)
    Highly skilled call center agent with years of experience in Telemarketing, Inbound and Outbound. I have worked with a Disability Advocacy Group based in the US as a call center agent, data entry specialist, and as a quality analyst. I can assure you that working with me would be a great short or long-term investment for your business. I look forward to working with you to see how I can be of great service to you. I have good communication etiquette. I am charismatic and friendly, this helps me in carrying conversations and persuading potential customers and clients of their point of view. I am fast paced and motivated, and this helps me achieve more in the shortest possible time. Weather its a small, medium or large scale enterprise I will love to work with you to help achieve your goals. *I am experienced in Sales Force, Microsoft word and Microsoft excel. *I have vast experience with Data Entry, Cold Calling, Email and Phone support. *I have experience in dealing with various types of people, my interpersonal skills help me handle escalated calls and also persuade potential clients and sell products to customers based on their needs. *I am always available to work, I am persistent and result oriented. *I have excellent communication and presentation skills, I am also proficient in English language. *I go the extra mile to meet quotas and facilitate future sales. *I am great at keeping records, following up and keeping track of customers that have been contacted. *Expert call handler, inbound and outbound. I set appointments and send out emails to the correct department if there is an escalated issue.
    Featured Skill Call Center Management
    BPO Call Center
    Administrative Support
    Customer Engagement
    Online Chat Support
    Salesforce
    Order Tracking
    Email Support
    Inbound Marketing
    Outbound Sales
    Telemarketing
    Data Entry
    Lead Generation
    Cold Calling
  • $8 hourly

    • 4.6/5
    • (11 jobs)
    Dear Client, Are you looking to unlock Explosive Growth with a Top-Performing Appointment setter and Telemarketer! Do you really want to skyrocket your sales and crush your competition? Are you tired of handling those calls yourself? Do you need professional help with those leads? Look no further!! I'm a relentless and results-driven appointment setter and telemarketer with 2 years of experience driving success for top US-based companies. As a seasoned cold caller, appointment setter, and telemarketer, I deliver: - Unmatched persistence and determination - Proven track record of converting leads into sales - Expertise in navigating objections and closing deals HIRE ME today and get ready to transform your business! Let's connect and discuss how I can fuel your business growth!
    Featured Skill Call Center Management
    Ecommerce Support
    B2B Lead Generation
    Real Estate Cold Calling
    Cold Calling
    Virtual Assistance
    Online Chat Support
    Data Entry
    BPO Call Center
    Zendesk
    Customer Support
    Appointment Scheduling
    Appointment Setting
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    Social Media savvy with over Five (5) years experience in Project Management and Virtual assistance • Advanced experience in Cold calling, travel itinerary, Scheduling, email management, book keeping, data entry chargeback reduction and discord mitigation. • Excels in provision of Sales, Administrative, Technical and creative support to clients.
    Featured Skill Call Center Management
    Data Analysis
    Bookkeeping
    Cold Calling
    Social Media Ad Campaign
    Travel Itinerary
    Canva
    Lead Generation
    Scheduling
    Slack
    Online Research
    Communications
    Data Entry
  • $10 hourly

    • 5.0/5
    • (10 jobs)
    I understand that it can be tedious to handle these necessary VA and Customer service tasks-- This is where I come in. Let me help you alleviate the burden of tedious tasks. As a professional virtual assistant and a certified customer support official with a proven track record of handling challenging issues and solving problems. My commitment lies in delivering top-notch support and achieving tangible results for my clients. Known for my high efficiency and meticulous attention to detail, I am a dynamic presenter and confident communicator. I possess the ability to convey information clearly, ensuring it is both effective and beneficial for end users. I take pride in creating solutions for various problems and can seamlessly handle multiple projects while maintaining a commitment to excellence. Quick adaptability and a keen ability to learn enable me to absorb new ideas and transform them into reality. 𝐌𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: ✅ Calendar and Email management ✅ Email, Phone & Chat Support ✅ Social Media Management ✅ Scheduling appointment ✅Travel Arrangements ✅ Research & Data Entry ✅ E-mail communication ✅ Customer Service ✅ General research ✅Order Processing ✅ File organizing ✅woo commerce Proficient with; ✅Woo Commerce Expert ✅MS Office Fundamentals ✅Google Workspace ✅ Zoho CRM ✅ Hubspot ✅ Slack ✅ Zoom ✅Google Meet ✅Odoo ✅ Zendesk ✅Asana ✅Monday.com Communication is of utmost importance to me! Please do reach out and let's discuss how I can make work-life easier for you.
    Featured Skill Call Center Management
    Technical Support
    Customer Support
    CRM Software
    Zendesk
    Virtual Assistance
    Customer Retention
    Customer Satisfaction
    Online Chat Support
    Email Support
    WooCommerce
    Problem Solving
    Data Entry
    Communications
    Customer Service
  • $10 hourly

    • 4.9/5
    • (9 jobs)
    Hii, you've just stumbled upon the profile of the ultimate multitasker, versatile and flexible professional with expertise in Customer Service, Ticket handling, Live Chat, Email or Phone Support Agent, Customer Satisfaction, Client/customer Onboarding, Call Center Agent, Customer Support, Customer / Client Success, Call Center Agent, and Email Management I have 5 years of experience under my belt, and I've done it all so your search ends here! I have used platforms like Zendesk, Freshdesk, Dialpad, Mojo, Podio, Xencall, Calltools, Google Applications, Zoho, Shopify, Intercom, Slack, Akia, Outlook, the Microsoft Platform, Gorgias, and more. I am confident and passionate about any job I do and do my best to complete my tasks at all times. I thrive on delivering value through engaging communication, I am hardworking, reliable, and honest, and I communicate very well with my employers and co-workers. I would be an asset to your establishment because of my perseverance and willingness to learn and work hard to get excellent results and would channel all my energies toward enhancing the quality of your business operations. Whether upselling, introducing new products, or resolving inquiries, my experience ensures that every call, text, email, chat, onboarding, and message leaves customers confident to trust your brand. Let's get started and make your business thrive!
    Featured Skill Call Center Management
    Email Communication
    Phone Support
    Virtual Assistance
    Online Chat Support
    Email Support
    Ticketing System
    Customer Experience
    Customer Onboarding
    Customer Engagement
    Administrative Support
    CRM Software
    Customer Support
    Customer Satisfaction
    Customer Service
  • $13 hourly

    • 5.0/5
    • (4 jobs)
    Six years of customer operations experience, specialized in customer success, client relationship and account management, B2B/B2C marketing, client onboarding, and appointment setting for multinational firms targeting churn prevention. Whether it's customer service, onboarding, retention, or escalation management, I'm dedicated to transforming obstacles into opportunities while ensuring customers feel appreciated at every stage. I excel at the interplay of customer experience, operational efficiency, and business growth. With a love for solving intricate issues, I specialize in optimizing procedures, increasing client satisfaction, and driving operational excellence to improve sales.
    Featured Skill Call Center Management
    Lead Generation
    Scheduling
    Appointment Setting
    Customer Relationship Management
    Communication Etiquette
    Phone Support
    Sales
    Administrative Support
    Customer Support
    Customer Satisfaction
    Online Chat Support
    Customer Service
    Customer Engagement
    Email Communication
  • $7 hourly

    • 4.1/5
    • (2 jobs)
    Experienced customer service professional with strong ability to communicate effectively and work with data. Hard work and diligence are important tools I use to achieve goals.
    Featured Skill Call Center Management
    Email Support
    Phone Support
    Appointment Scheduling
    Sales
    Customer Support
    Microsoft Excel
    Customer Service
    Presentation Design
    Data Entry
    Communication Skills
    Email Communication
    CRM Software
    Microsoft Office
    Google Sheets
  • $6 hourly

    • 4.9/5
    • (6 jobs)
    I am solution-oriented and proactive at learning and analyzing processes and customer feedback to identify opportunities and improve service standards and resolve complex problems. Employ active listening and mediation skills to identify requirements and build consensus. I make sure to understand the problem from their view and use all available resources to troubleshoot because I understood the need for timely feedback, and meeting SLAs, I always try to resolve cases at first-contact. In my line of work, I am comfortable using services like Microsoft Teams, Skype, Outlook, Windows OS, Office 365, OneDrive and Microsoft Office applications, Mac support, and Google suite. I am certified to provide technical support to various customers. I provide support via chat, email, and voice calls depending on the customer's preference. In the support space, I have used some CRM and helpdesk support tools such as Freshdesk, Zendesk, ASD, Genesys, Rave, and Anydesk. I assure you that I would deliver value to your organization.
    Featured Skill Call Center Management
    Email Support
    Microsoft Outlook
    Online Chat Support
    Communication Skills
    Office 365
    Windows 10 Administration
    Technical Writing
    Customer Support
    Oracle
    SMS
    Technical Support
    Phone Support
    Microsoft Office
    Customer Service
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Engaging and experienced Customer Service Representative, Business Development Representative (Sales) and Quality Analyst/Trainer. Skilled in organizing and coordinating seminars, meetings, and community projects with a high level of attention to detail and exceptional time management skills. Adept at building relationships and identifying best-suited clients. Proficient in Microsoft Office tools and experienced in team-building, training, onboarding, and retraining while developing materials for learning management. A quality analyst with a strong work ethic and a talent for building professional relationships with clients and co-workers alike. Committed to self-development and professional growth. Interests : Human Resource Management, Customer Service, Administrative duties, Social Research and Community Development.
    Featured Skill Call Center Management
    Cold Calling
    HubSpot
    Aircall
    Slack
    Cold Email
    Salesforce
    Research Documentation
    Data Analysis
    Microsoft Excel
  • $5 hourly

    • 5.0/5
    • (1 job)
    FEELING OVERWHELMED BY A CHAOTIC SCHEDULE? STRUGGLING TO JUGGLE THE DEMANDS OF YOUR BUSINESS AND PERSONAL LIFE? FINDING IT DIFFICULT TO ORGANIZE, MANAGE AND KEEP YOUR FILES? I can help you reclaim control over your digital workspace and time😉. Let's work together to create a system that works for you🙂. 𝐖𝐇𝐘 𝐌𝐄? ✴️ Experience and Expertise ✴️Positive Customer Reviews ✴️Quick Turnaround ✴️ Quality Customer Support ✴️On-time delivery ✴️ 24/7 available I am a proficient and self-motivated virtual assistant with over decade of successful experience. I possess excellent skills and in-depth knowledge of virtual features. 👌 For the past years, I have worked with renowned multinational brands, demonstrating a proven success in managing high volumes of email inboxes, scheduling meetings, and conducting research to increase website traffic. Additionally, I specialize in social media management. MY EXPERTISE 👍Virtual Assistance 👍Executive Support 👍 Administrative Support 👍 Data Entry 👍Customer Support 👍Social Media Account Setup 👍 Lead Generation 👍 Calendar Management 👍 Social Media Management 👍Scheduling 👍Personal Management 👍Project Management 👍Appointment Setting 👍Cold Calling 👍Communication 👍Telemarketing 👍Email Communication 👍File Management and Maintenance 👍Travel Itinerary I am adaptable across these planforms ✅CRMs: proficient in Zendesk, Freshdesk, Jobber, HubSpot, and Intercom. ✅E-commerce Platforms: Experienced with Shopify, Wix, Amazon, eBay, Etsy, ✅Project Management Tools: Trello, Slack, and Microsoft Meetings, Asana ✅Data Management: Skilled in Google Workspace, Microsoft Word, PowerPoint, Excel, and Visio. HERE IS WHAT MY CLIENTS SAY ABOUT ME 🏆"Ememobong U. impressed me with her responsiveness and quick communication, she came to the table prepared, having already researched my industry. This immediate understanding of my needs allowed us to hit the ground running. Throughout the project of appointment setting she was phenomenal in her duty, always quick to action and did exceptionally well. I highly recommend her as she is a valuable asset to any team." 🏆"Emem was prompt and professional. She was always available." I believe in hard work and honesty. I am always interested in establishing long-term professional relationships with my clients to ensure the success of every project. If you hire me, I can assure you that you will not regret your decision. ✨Fun facts about me; When i am not on my computer, i love to cook and watch movies😍. Ps: I deliver jobs at the right time, and I keep up step-to-step communication and approval. ⚠️ Kindly contact me for the job at any time, I am available 7 days a week for 24 hours (full-time freelancer).
    Featured Skill Call Center Management
    Data Entry
    Appointment Setting
    Outbound Sales
    Lead Generation
    Virtual Assistance
    Email Communication
    Administrative Support
    Telemarketing
    Scheduling
    Cold Calling
    Customer Support
    Email Support
    Customer Service Training
  • $20 hourly

    • 5.0/5
    • (1 job)
    PROFILE I am an Astute Service Desk Analyst/SharePoint Developer using the ServiceDesk Application developed ny my team to effectively analyze and improve processes, developing IT operations through effective data processing and evaluation and also identifying trends and improvement opportunities to implement efficient techniques for optimal Service Delivery operations.
    Featured Skill Call Center Management
    Phone Support
    Computer Network
    Customer Service
    Online Chat Support
    WordPress
    Hardware Troubleshooting
    Technical Support
    CorelDRAW
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    PERSONAL STATEMENT Diligent and professional customer service personnel with years' of experience in call center operations, supervisory roles and currently seeking to work with your dynamic team to make a positive difference with the customers you support and also deliver superior service.
    Featured Skill Call Center Management
    Customer Service
    Computer Skills
    Microsoft Windows
    Microsoft Azure
    Microsoft Office
    Technical Support
    Office 365
    Computer Science
    Email Support
  • $20 hourly

    • 5.0/5
    • (1 job)
    A highly skilled and versatile professional with overall 2years of experience in cybersecurity fundamentals, technical support, administrative support, product design and customer service. Proven track record of success in managing complex projects and tasks, providing technical expertise, solving individual and business issues with design and delivering exceptional customer service, Adept at identifying and resolving technical issues, streamlining processes and improving overall efficiency, strong communicator with excellent interpersonal skills and a commitment to delivering results Skills and Technical Tools Application code assessment burpsuite Armis checkmarx Imperva WAF & DAM (Database Security) Network access control security Forescout algosec Project Management jira  Rave & Gensys (CRM software)  M365 Softwares  Adobe Xd & Figma ( Design Software)  R (Analysis Software)  Basic Python (Machine Learning)  Any Desk & Quick Assist (Support Software)  Notion & Monet ( Productivity Software)  Workflow Tools: MS-Excel, MS-Word, MS-PowerPoint, MS-Outlook  Technical Support & Computer Networking  Creative Problem Solving & Research  Good phone etiquette & Listening  Project Management & Agile Scrum SLDC  User interface & Experience Design  Empathetic & Probing  Customer support & Customer Experience Management  Risk management and Mitigation. Interested in emerging technology like web3 interface design, P2P Exchange Blockchain Platform, e-learning platform, health platform, involved in each phase of the design process from discovery to documentation, requirement analysis( what to be done and how its going to be done),visual design strategy, user cases, wire-flow, process flow. Got an interesting idea or project? I can help you.
    Featured Skill Call Center Management
    Cybersecurity Management
    Cybersecurity Monitoring
    End User Technical Support
    Email Support
    Customer Support
    Administrative Support
    Product Design
    Mobile UI Design
    Interactive Design
  • $12 hourly

    • 5.0/5
    • (8 jobs)
    I have close to a decade experience in Customer Service and Sales, I do Cold-calling, Virtual Assistant, Telemarketing, Intake Specialist, CRM, Data Entry, Data Analytics, Handling Inbound & Outbound calls, Live Chat, and Phone Support Representative, Ticket, Phone, Social Support Agent A passionate, diligent and committed individual with well-developed management, verbal & written communication and also team player capabilities with a drive to reduce cost and provide strategic leadership. Also an energetic, ambitious person who has developed a responsible approach to any task given , I am excellent in working with others to achieve a certain objective on time and with excellence., PROFESSIONAL SKILLS * Customer Service * Virtual Assistance * Digital Savvy *. Cold Calling, Inbound & Outbound Calls * Proficient in Microsoft Office * Excellent verbal and written communication skills * Multitasking Grit * CRM Software Expertise * Computer Technical savvy
    Featured Skill Call Center Management
    Inbound Inquiry
    Appointment Scheduling
    Virtual Assistance
    Management Skills
    Administrative Support
    BPO Call Center
    Salesforce
    Sales
    Outbound Sales
    Customer Service
    Cold Calling
    Telemarketing
    Salesforce CRM
    Inbound Marketing
    Data Entry
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    Hello, My name is Blessing, a proficient, versatile, and self-motivated Virtual Assistant and Internet Research Specialist with excellent problem-solving skills to make your life easier. I have a solid background Mass Communication. I have people management skills and familiar with the current trends. Most importantly, I'm a willing learner. Whatever your goal is, I will help you achieve it seamlessly! My Strengths: *Provide customer service as the first point of contact *Responding to emails *Scheduling appointments *Handling travel logistics *Manage a contact list *Scheduling and managing calendar *Creating presentation *Internet research *Market research *SEO keyword research *Social media management *Ads creation *Organizing virtual meetings *Surface level graphic design *Providing customer service *Updating database *Content writing/uploading *Great communication skills *Good time management skills *Excellent problem-solving skills *Meticulous attention to detail *Live chat support *Data Entry *Community Support *Mail chimp *Typing My Experience: G-Suite, Microsoft Office Suite, Calendly, Google Drive, Dropbox Canva, CMS, WordPress, Pixabay, DocuSign, Invoices, Asana, Trello, Todoist, Shopify, Internet Research, Lead Generation, Lead Generation, Invoices Reports, Zoom, Skype, and Wave.
    Featured Skill Call Center Management
    Manual Testing
    SEO Keyword Research
    Sales Copywriting
    Advertising Strategy
    Lead Generation
    Customer Service
    Digital Marketing
    Email Copywriting
    Data Entry
    Content Creation
    Administrative Law
    Virtual Assistance
    Social Media Management
    Online Research
  • $12 hourly

    • 5.0/5
    • (13 jobs)
    Welcome to my profile! With over 7 years of dedicated experience in delivering exceptional customer service and leading customer service teams, I am committed to providing professional, high-quality support tailored to diverse organizational needs. My expertise spans across a wide array of platforms, ensuring seamless interactions and issue resolution for clients. Core Competencies: * Customer Service Excellence: I have a proven track record of delivering top-tier customer service across various platforms, including Zendesk, Freshdesk, Zoho, Gorgias, Django, Live Chat, Crisp, and Gmail ticketing solutions. * Multichannel Communication: Proficient in managing communication across different channels, including email, live chat, and social media platforms, ensuring positive and constructive interactions with clients. * Technical Proficiency: Skilled in utilizing tools such as Vicidial, Twilio, Ring Central for call management, and proficient in navigating customer order systems like Shopify, Sticky.IO, and Salesforce for effective order management and issue resolution. * Dispute Resolution: Experienced in handling disputes and chargebacks across various platforms such as PayPal, Afterpay, Shopify, and social media channels, with a focus on achieving positive outcomes and maintaining client satisfaction. What Sets Me Apart: I go beyond traditional support roles by leveraging empathy, understanding, patience, and rapport-building to turn negative situations into positive outcomes. My calm demeanor and ability to diffuse tensions have been instrumental in fostering lasting relationships with clients. Why Choose Me: *Proven track record of excellence in customer service delivery. * Extensive experience in leading customer service teams and managing multichannel communication. * Strong technical proficiency in a variety of customer service tools and platforms. * Exceptional dispute resolution skills, ensuring positive outcomes for clients and businesses alike. I am confident in my capability to provide top-tier support to your organization, contributing significantly to your success. Let's collaborate and elevate your operations to new heights. I look forward to the opportunity to work together and deliver exceptional results for your business.
    Featured Skill Call Center Management
    Email Communication
    Gorgias
    Phone Communication
    Customer Support
    Shopify
    Communication Etiquette
    Virtual Assistance
    Administrative Support
    Refund Processing
    Microsoft Office
    Zendesk
    Email Support
    Online Chat Support
  • $9 hourly

    • 5.0/5
    • (3 jobs)
    Hello! Thank you for checking out my profile! I have over 5 years experience in providing outstanding services to several organizations. Here are a few among other things that I have experience on that will surely help and effectively improve your business success: Phone Support: Handling Inbound & Outbound calls, Freshdesk Ticketing Solutions, Email handling, Salesforce, Telemarketing, Computer Technical savvy, ClickUp CRM, Admin Tasks. I am a highly motivated individual, outspoken, able to work effectively with others to achieve goals, I am confident in my ability to provide top-quality services that are result oriented.
    Featured Skill Call Center Management
    Email Support
    Phone Support
    Appointment Scheduling
    CRM Software
    Inbound Marketing
    Sales
    Customer Support
    Typing
    Customer Service
    Microsoft Excel
    Email Communication
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    STRENGHTS ✨Ability to communicate effectively both orally and in writing. ✨Experienced in taking large amounts of inbound and outbound calls. ✨Dedicated, motivated, organized and focused to achieve set goals with work quality consideration. ✨Ability to multi-task with high organizational skill. ✨Ability to handle dissatisfied clients and remain calm always. ✨Experienced working in a team. ✨Ability to pay attention to details and communicate fluently. ✨Proficient using MS applications. ✨Proficient using salesforce and five9 application., PROFESSIONAL PROFILE Goal-oriented and Dedicated Customer Service Specialist, offering 3+ years' experience in field and Desiring new growth-oriented full time position focused on Customer Service, Sales and Administrative Positions. As a customer service representative, I provide exceptional work ethics through active listening, great convincing skills and problem solving.
    Featured Skill Call Center Management
    Administrative Support
    Business Development
    Personal Administration
    Virtual Assistance
    RingCentral Glip
    Sales
    Outbound Sales
    Customer Support
    Customer Service
    Zoho CRM
    Phone Support
    Email Support
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Hi, I’m Elizabeth Ajayi. Over the past five years, I’ve worked as a Recruitment Consultant and Business Development Specialist, helping companies across tech, healthcare, aviation, marketing, and advertising find the perfect match for their teams. My journey began with a simple passion: connecting talented people with opportunities where they can thrive. Since then, I’ve worked with businesses of all sizes to streamline their hiring processes, source top-tier candidates, and build relationships that last. Whether it’s finding specialized talent for a tech startup, ensuring healthcare organizations are fully staffed, or recruiting aviation professionals for niche roles, I approach every project with the same dedication: understanding what makes a business tick and matching them with people who can drive their success. On the business development side, I’m proactive and results-driven. I’ve honed my skills in cold calling, lead generation, and client outreach, turning initial conversations into long-term partnerships. I don’t just bring in clients; I ensure they stay, thanks to a personalized approach and a focus on delivering value. What sets me apart? I’m not just about filling positions,I’m about building relationships. I believe in creating a positive, seamless experience for both clients and candidates. If you’re looking for someone who genuinely cares about your growth and success, let’s collaborate.
    Featured Skill Call Center Management
    Virtual Assistance
    Cold Calling
    Human Resources Consulting
    Sourcing
    Client Management
    Customer Service
    Relationship Management
    Customer Relationship Management
    Staff Recruitment & Management
    HR & Business Services
    Resume Screening
    Human Resource Management
    Recruiting
    Candidate Sourcing
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    PROFILE SUMMARY Top-performing Customer Care Manager with over 10 years of broad-based experience and hands-on skills in the costeffective management of mission-critical business projects, large-scale call center operations, and high-level customer sales and service strategies. Possesses strong project management capabilities with an outstanding record of planning, launching, and growing inbound and outbound support campaigns. Excellent business communication, organisational, and interpersonal skills with the capacity to increase productivity and profit margins in fast-paced, demanding business environments. Leverages core strengths and connections to establish and maintain lasting client relationships, and secure strategic alliances. Champions a strong focus on customer satisfaction and loyalty. KEY CAREER ACHIEVEMENTS * Developed and mentored a team of outbound customer service representatives with strong telemarketing skills. Let's have a chat to grow your business together.
    Featured Skill Call Center Management
    Virtual Assistance
    Google Workspace
    Administrative Support
    Data Analysis
    Crisis Communications
    Management Skills
    Product Development
    Technical Project Management
    Business Operations
    Tech & IT
    Customer Experience Research
    Data Entry
  • $10 hourly

    • 5.0/5
    • (15 jobs)
    I am a trained and determined virtual assistant and customer support personnel, with four years of experience. Provision of product and service information, answer questions and resolve any emerging problem customers may encounter with accuracy and efficiency. Services and Skills •Virtual Assistant •Appointment Scheduling •Data Entry and Database update •Google Professional Workspace •E-mail Support and Management •Live Chat Support •Lead Generation Furthermore, my work tools include; •Slack •Trello •Google Suite •Calendly •Zendesk •Apollo.io I believe in hard work and resilience, and I ensure to put in my best effort and make longtime professional relationships with my clients.
    Featured Skill Call Center Management
    Medical Records
    Medical Billing
    SEO Content
    Data Mining
    Bookkeeping
    Travel & Hospitality
    Health
    Data Entry
    Data Analysis
    Customer Service
    Virtual Assistance
    Helpdesk
    Data Annotation
  • $70 hourly

    • 0.0/5
    • (0 jobs)
    Raphael Oladipo Dynamic Sales & Marketing Specialist | Brand Growth Expert | Customer Acquisition & Retention Are you looking for a results-driven sales and marketing professional who can boost your brand visibility, drive customer engagement, and increase revenue? You’re in the right place! With a strong track record across industries—FMCG, education, tourism, cryptocurrency, and media—I have successfully led high-impact campaigns, optimized sales operations, and built lasting customer relationships. What I Bring to the Table: ✅ Sales & Business Growth: Onboarded 880+ new sellers in 8 months at Red Bull, optimizing product distribution and increasing revenue. ✅ Marketing & Brand Positioning: Led campaigns generating 10,000+ Expressions of Interest (EOI) for Wigwe University, driving enrollment success. ✅ Customer Relationship Management: Converted prospects into loyal clients through strategic sales and engagement at Hemingways Safaris Africa. ✅ Data-Driven Decision-Making: Developed strategic trading plans and improved user experience at CryptoPlusCertified. ✅ Media & Communication Skills: Interviewed high-profile figures as a media host, refining my storytelling and brand messaging expertise. How I Can Help You: ✔️ Sales Strategy & Execution ✔️ Brand Awareness & Promotion ✔️ Market Research & Competitive Analysis ✔️ Lead Generation & Customer Retention ✔️ Digital Marketing & Campaign Optimization ✔️ Admissions & Recruitment Strategies I am passionate about delivering tangible results through innovative sales and marketing strategies. Let’s collaborate to take your business to the next level! 📩 Message me today to discuss how I can help your business grow. This version positions you as a problem-solver, highlights key achievements, and includes a strong call to action to encourage potential clients to reach out. Let me know if you'd like any refinements!
    Featured Skill Call Center Management
    Management Skills
    Marketing
    Business Management
    Branding
    Customer Experience
    Content Writing
    Brand Development
    Branding & Marketing
    Customer Experience Research
    Freelance Marketing
    Brand Marketing
    Administrate
    Brand Strategy
    Business Development
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    An individual with good blend of confident communication style and easily gain trust while working across diverse stakeholders. A Very quick learner with the ability to multitask with limited errors and to deliver in a deadline driven environment. Always ready to take corrections and work with positive greater like minds to achieve great goals. Always learning to improve myself and add more value to any organization I find myself.
    Featured Skill Call Center Management
    Microsoft Office
    Food
    Food Science
    Competitive Intelligence
    Customer Satisfaction
    Microsoft Project
    Research Methods
    Data Analysis
  • $25 hourly

    • 5.0/5
    • (1 job)
    • Seasoned IT professional with comprehensive business/ technical skillset and expertise in business process automation/ management (BPM), enterprise application integration (EAI), process improvement, systems integration, requirements analysis, workflow design, project management, leadership, network systems/ datacentre optimization, testing/quality assurance, network security, customer service, and vendor relationships. • Proficient problem-solver who envisions business and technical perspectives to develop workable solutions. • Results oriented, and highly resourceful, with over 10 years of combined experience covering diversified aspects of IT service delivery, Technical pre-sales, architecture, consultancy. Obsessed with customer satisfaction, able to address needs efficiently and in a timely manner.
    Featured Skill Call Center Management
    Amazon Web Services
    Google Cloud Platform Administration
    Microsoft Azure Administration
    Microsoft Azure
    Asterisk
    Vtiger
    Microsoft Dynamics CRM
    3CX
    BPO Call Center
  • $599 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVES I am a talented and knowledgeable graduate with a proven ability to perform at the highest standards of organization. As a quick learner and effective team player, I possess strong listening skills and a genuine desire to achieve the goals and objectives of any organization. My ambition to positively impact society drives my commitment to contribute to both organizational growth and self development. SOCIAL AND ORGANIZATIONAL SKILLS * Effective listening inter personal and intercultural communication skills. * Excellent leadership, management and negotiation skill * Maintain composure under pressure * Market research * Market expansion * Business strategy and leadership * Result oriented
    Featured Skill Call Center Management
    Company Research
    Nutrition
    Event Management
    Project Management
    Microsoft Project
    Facebook Marketplace
    Market Research
    Academic Research
    Virtual Assistance
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Skilled at turning client challenges into opportunities for financial stability,I applied negotiation and problem solving skills to reduce losses and develop effective strategies. Expert in empathic conversations, develop client relationships and market research programs that led to sales increase and client retention.
    Featured Skill Call Center Management
    Sales Call
    Office Administration
    Teaching
    Customer Care
    Customer Engagement
    Customer Acquisition
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