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Hire the best Call Center Managers in Muntinlupa, PH

Check out Call Center Managers in Muntinlupa, PH with the skills you need for your next job.
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Rating is 4.8 out of 5.
4.8/5
based on 130 client reviews
  • $6 hourly

    • 5.0/5
    • (1 job)
    Looking for a virtual assistant who can keep up with your fast-paced executive lifestyle? Look no further! I'm your gal. With a background in circus acrobatics (yes, really!) I bring a unique combination of agility and attention to detail to my work as an Executive Virtual Assistant. here are the things I can do for you: ☑️ Manage your email ☑️ Customer support for your business via phone, email or chat ☑️ Schedule your appointments and manage your calendars ☑️ Make your travel arrangements ☑️ Conduct business research to help you decide ☑️ Coordinate your events, meetings, and conferences. ☑️ Handle any administrative tasks ☑️ Manage your social media accounts and yourr online presence ☑️ Create and edit documents and presentations ☑️ Manage your business projects and campaigns. ☑️ Conduct market research and competitive analysis. ☑️ Maintain your business databases and filing systems ☑️ Managing multiple projects and tasks simultaneously ☑️ Generate leads or clients for you ☑️ Advertise your business I'm a pro at communication and collaboration, with a knack for anticipating your needs before you even realize you have them. Plus, my sense of humor is always at the ready to brighten up even the most stressful of days. So if you're ready to take your executive game to the next level, let's connect and make some magic happen!
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Photo Editing
    Cold Calling
    Data Analysis
    Administrative Support
    English Tutoring
    BPO Call Center
    Hand-Drawn Style
    Drawing
    Tutoring
    Video Editing
    3D Design
    Executive Support
    Virtual Assistance
  • $30 hourly

    • 4.9/5
    • (27 jobs)
    I bring over 18 years of dynamic experience in revolutionizing e-Commerce platforms and spearheading Full-Scale Digital Marketing initiatives. Specializing in operational management within the Customer Service and Technical Project Management niche, I have successfully overseen teams of over 2,000 professionals. Key Expertise: 🚀 Project Management: With a solid foundation in Project Management, I have navigated the intricacies of e-Commerce sites, including Websites, eBay, Amazon, Shopify, Square, WP, Wix, and more. My proficiency lies in seamless product uploads, precise SEO titling, strategic growth implementation, managing teams across various departments, training and developing high-performing team members, and making sure timelines and deliverables are met on time. 🌐 Digital Marketing Maestro: As an Online Digital Growth Hacker for the past 18 years, I've pioneered strategies on Facebook, Google Ads, Twitter, Instagram, Tiktok and Pinterest. My expertise extends to comprehensive Branding and Marketing campaigns that elevate brand presence and profitability. 📈 Operational Management in Customer Service: As an operational leader in the Customer Service niche, I've successfully managed large teams, implementing efficient Chat, Email, Inbound, and Outbound support systems. My focus is on delivering exceptional customer experiences that drive brand loyalty. 📧 Full-Scale Digital Marketing Mastery: With 18+ years in the field, I've honed my skills in Email Marketing using platforms like Mailchimp and Klaviyo. My prowess extends to Facebook Ads, Google Ads/Youtube, Instagram, Twitter, Pinterest, and Taboola, ensuring holistic and impactful marketing strategies. 🌍 Global Impact: Having worked with diverse companies across the globe, my passion lies in elevating businesses to new heights. My approach blends digital marketing finesse with strategic project management, resulting in escalated profits and sustained growth. If you're seeking a versatile professional to lead your digital transformation and project management endeavors, I'm here to turn your vision into reality. Let's embark on a journey of unparalleled success together!
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Process Improvement
    Agile Project Management
    Business Intelligence
    Search Engine Marketing
    Ecommerce
    Project Management
    Responsive Design
    Motion Graphics
    Social Media Marketing
    Digital Marketing
    Content Strategy
    Search Engine Optimization
    Elearning LMS Consulting
    Social Media Management
  • $10 hourly

    • 4.8/5
    • (4 jobs)
    I specialize in computer-related roles that demand strong analytical skills, constantly broadening my expertise across diverse fields. My goal through Upwork is to deepen my knowledge further while engaging with new employers. Known for my quick adaptability, I consistently strive to exceed employer expectations, underscoring my commitment to delivering exceptional work. 👍Why You Should Hire Me Detail-Oriented and Organized: - I excel in managing multiple tasks concurrently, ensuring meticulous attention to detail. My organizational prowess streamlines operations and bolsters overall productivity. Excellent Communication Skills: - With a proficient command of both written and verbal English, I adeptly interface with clients, colleagues, and stakeholders. I proficiently handle email correspondence, appointment scheduling, and customer inquiries. Technical Proficiency: - I am adept in utilizing various tools and software, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), CRM systems (Help Scout, Zendesk, Bitrix), and project management/team collaboration software (Basecamp, Slack, UberConference, RingCentral). Experience in Data Management: - I boast a solid track record in efficiently managing and organizing data, ensuring precision and confidentiality in tasks ranging from data entry to business process enhancement. Commitment to Excellence: - Driven by a strong work ethic, I am dedicated to delivering high-caliber results within stipulated timelines. I am passionate about continuous improvement and skill development. Recent roles: Real Estate Virtual Assistant (Inside Sales Agent) • Campaign manager • Handles escalation and retention • Power Prospecting (Just Listed/Just Sold/Past Clients) • Lead Generation (FSBO/Expired) - Mojo, Vulcan 7, RedX • Admin Tasks - Mojo and Top Producer 8i documentation, Marketing - Zillow, Trulia, Yelp BPO Team Leader • Coordinates and acts as first point-of-contact with all clients for smooth implementation of the services we provide them • Responsible for making all the reports required by the client of the company • Ensure department operates efficiently according to program and company measures and policies • Provides performance feedback to the agents; responsible for the professional development of the customer service • Resolve escalated client/customer complaints • Analyze/Monitor performance of support staff and implement department improvements • Conducts training classes, which include content about the job, the Company, and client specific programs • Conducts workshops on customer service skills and soft skills as needed • Facilitates new hire training using the provided curriculum to the associates for new products, services, customer service skills, and market launches • Communicates with various departments within the organization, including resource planning, human resources, quality, help desk, etc. • Perform production/training needs analysis as required
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Microsoft Excel
    Microsoft Outlook
    Microsoft Word
    Social Media Marketing
    Process Improvement
    Internet Marketing
    Cold Calling
    Lead Generation
    Phone Support
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    I would describe myself as innovative, creative, adaptable to change, a fast learner, and someone who is prepared to go above and beyond what is required to ensure my employer always stays one step ahead of its competitors I'm a person who thrives in a fast-paced environment so right now I'm looking for a bigger challenge, and an opportunity to apply my technical experience and problem solving skills at a renowned company like this one. I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. I would characterize myself with three words: motivated, responsible, courteous. In both my personal life and work I always try to deliver my best, and I treat people with respect.
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Health & Wellness
    Customer Service
    Basic Fluency
    First Aid
    Nursing
    Life Science
    BPO Call Center
    Basic
    Microsoft Word
    Presentations
    Microsoft Office
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Hi! My name is Janice Kristine Garcia, Jankris is my nickname. I am very versatile as a freelancer. I am passionate about my job, flexible and a goal reacher! I've been in the industry for more than 5 years experience in handling Inbound and Outbound through several accts such as financial, auto insurance, telco and healthcare. I took a class on American accent, grammar and discourse to conversational English. I am also knowledgeable in MS Office applications, software's and CRM's , Fluency in English, Fair Japanese, French and Spanish.
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    BPO Call Center
    Computer Network
    Social Customer Service
    Customer Satisfaction
    Customer Service
    Flyer Design
    Business Management
    Management Skills
    Appointment Setting
    Customer Feedback Documentation
  • $3 hourly

    • 4.8/5
    • (18 jobs)
    For over 15 years, I have an experienced in office IT Admin Support or an Office Assistant that covers all office clerical works like: Ensure that all problems/requests are logged in Help-desk Management Systems. Daily update on production Data extraction Importing of data Preparing and sorting documents for data entry Entering data into database online software and checking to ensure the accuracy of the data that has been inputted. Creating data backups as part of a contingency plan Perform another task as directed by the immediate superior. I am proficient in MSOffice like Microsoft Word, Microsoft Excel, and Microsoft PowerPoint versions (2003, 2007, and 2010, 2021) I have also experience in in-house computer programming using (Visual Fox Pro programming language) and have an experience as a Sales Coordinator/Sales Representative for over 8 years. My competency lies in the complete management of office works, and projects, maintaining and developing day-to-day daily tasks. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills, and experiences and make a worthwhile contribution to our project which I can provide big benefits to our client and or in our project. I am articulate, collaborative, and a good team player, driven to succeed, in strategic planning, and client relationship management.
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Helpdesk
    Cold Calling
    Sales
    General Transcription
    Customer Support
    Data Analysis
    Clerical Skills
    Microsoft Word
    Microsoft Excel
    Product Listings
    Data Entry
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    My name is Matthew Emir Santos and I've been in the customer service industry for 10 years mostly in the medical field. I am a Nursing graduate which is why my experience is mostly in the medical field. I have the necessary skills and qualities to carry out the duties and standards that you would expect. I am professional and hard-working. I am currently not employed. However, I would like to gain experience through the possibilities offered by your Organization to develop myself in the position of Virtual Assistant. I am very motivated to get started and would like to show that I can add value to your Organization. I would describe myself as someone who is reliable, flexible, and adaptable. Combined with my experience, I believe that I can make a valuable contribution to your organization. I see the position of Virtual Assistant as the perfect next step in my career. In the position of Virtual Assistant, I expect to be able to develop myself further as a professional.
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Email Communication
    Computer
    Customer Service
    Health
    Travel & Hospitality
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I’m a virtual assistant with focus on social media management and witing. My work experiences includes call center management, content creation, and jobs in the human resource accumulation. My focus of expertise is in Finance, Law, and Business Process Outsourcing.
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Documentation
    Social Media Management
    Customer Satisfaction Research
    Writing
    Photo Editing
    Data Management
    Social Media Advertising Analytics
    Virtual Assistance
    QuickBooks Online
    Recruiting
    Payroll Accounting
    Data Entry
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I'm Cellene Chua. My professional background and experience taught me to be a competent and trustworthy employee who can work alone or as part of a team. I am quick to learn and willing to adapt to any job. I am a diligent, accurate, efficient and hard working employee with the ability to achieve tasks when working alone or as part of a team.
    vsuc_fltilesrefresh_TrophyIcon Call Center Management
    Bookkeeping
    Underwriting
    Customer Experience
    Customer Engagement
    Google Forms
    Request for Quotation
    Microsoft Excel PowerPivot
    Data Binding
    Data Analysis
    Customer Care
    Administrative Support
    Corporate Social Responsibility
    Accounting
    Microsoft Excel
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