Hire the best Call Center Managers in Tunisia

Check out Call Center Managers in Tunisia with the skills you need for your next job.

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$20 hourly
Jihen B.
- 5.0/5
- (27 jobs)
Good Communication: The Backbone of an Online Business. I have experience as a Technical Assistant and Customer Service Representative (namely Live Chat and Phone Support Representative, and Zendesk Customer Service Specialist). I'm interested in Help Desk/Ticket Support, Live Chat Support, Email Support, Inbound Phone Support, and Outbound Phone Support. I can provide e-mail, ticket, and phone support and I will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours. I am also fluent in English, French, and Arabic and I can provide French-English as well as Arabic-English translation.

Call Center Management
Virtual Assistance
RingCentral Glip
Quality Audit
Microsoft Teams
Shopify
Zendesk
Ticketing System
Translation
Customer Service
Microsoft Office
Technical Support
Customer Support
Email Support
Online Chat Support
$10 hourly
Hayder M.
- 5.0/5
- (4 jobs)
Hello, My name is Hayder I am a professional Virtual Assistant, back-end developer, Customer Services, And Online Research, available seven days a week. Being a perfectly French/English bi-lingual has enabled me to work with customers based in various countries such as France, the UK, the USA, Canada, Belgium, and Switzerland. The following are my main areas of expertise : + French / English Virtual Assistance + Customer Service | Customer Support + E-commerce Project Management + Google Apps + Administrative Support + Answering Phone Calls + Email Handling/Management + DataBase + Data Entry + Data steward 📍Tools I have handled with📍: ✔ zendesk ✔️ Microsoft Office: MS Word, MS Excel and MS PowerPoint ✔️ Shopify ✔️ Skype ✔️Facebook, Facebook Groups, Facebook Pages, Instagram, Pinterest ✔️ Paypal ✔ Google My working hours are flexible, that I don't mind working on the client's preferred schedules. Open to both long-term and short-term contracts. Thanks, and I look forward to working with you. Your success is my success too!

Call Center Management
Translation
Customer Support
Phone Communication
ZoiPer
Cold Calling
GoToConnect
Administrative Support
Customer Satisfaction
Email Communication
Customer Service
Email Support
Zendesk
Freshdesk
$8 hourly
Fahmi M.
- 5.0/5
- (3 jobs)
As a former cabin crew member with Emirates Airlines, I possess exceptional customer service, team management, and communication skills. If you're looking for someone to help you improve customer communication, B2B communication, or any other marketing efforts for your business, I can be of great assistance. With my extensive experience in the airline industry, I am well-equipped to handle challenging situations and deliver excellent service. Whether it's improving your business's customer experience or crafting compelling marketing materials, I have the expertise to help you achieve your goals.

Call Center Management
Customer Experience
Agriculture
Retail Sales Management
BPO Call Center
Team Management
SEO Keyword Research
Retail
Digital Marketing
Translation
Sales
Customer Service
Telemarketing
$15 hourly
Awassa S.
- 5.0/5
- (7 jobs)
Hello everyone! I am a native French speaker with multiple skills as a very experienced customer service representative with a background in management economics... In fact I have MORE THAN 10 YEARS OF WORK EXPERIENCE and I can perform the following tasks for you : - Provide an excellent customer service experience to your clients/customers.- Contact prospects by phone call / SMS (in French or Arabic).- Receive calls from prospects, respond to their requests (questions, information, complaints) and provide an excellent customer service experience...- Provide meaningful training in remote telemarketing (FR/AR) - Develop targeted sales scripts (service/product) for call centers - A perfect translation (EN/FR, AR/FR, FR/AR) - Professional writing/transcription/Proofreading in French and Arabic - An excellent voiceover in French and Arabic - Data entry, Word PDF word processing; Project study ... Why choose me? : - Excellent communication and relational ease. - Available full-time - Professional work - I am an enthusiastic, reliable and goal-oriented person, who cares a lot about the quality of my work and always respects delivery deadlines, I always achieve the objectives entrusted to me.

Call Center Management
Scheduling
Cold Calling
Writing
Voice-Over
Phone Support
Customer Service Training
Voice Recording
Content Writing
Customer Relationship Management
English to French Translation
Customer Support
French to Arabic Translation
Audio Transcription
Customer Service
$42 hourly
Mohamed Seifeddine B.
- 0.0/5
- (1 job)
With over 12 years of hands-on experience in call centers, I’ve built a strong background in providing top-quality service to French-speaking clients across various industries. I specialize in customer support, technical assistance, and sales, always aiming to deliver efficient, friendly, and solution-oriented service. Throughout my career, I’ve handled a wide range of operations—from resolving complex technical issues to managing sales calls and ensuring high customer satisfaction. I’m confident using CRM tools, ticketing systems, and communication platforms to keep processes smooth and organized.

Call Center Management
$5 hourly
MohamedAmine J.
- 0.0/5
- (0 jobs)
I’m a Tunisian youth leader driven by Nobel values of authenticity, respect, and commitment. I believe that aiming for growth and believing in others is the fundamental solution to impact and making a better place for the whole world.

Call Center Management
Management Skills
Managed Services
Email & Newsletter
Budget
Customer Engagement
Poster Design
Design Concept
Budget Planning
Recruiting
Presentation Slide
Social Media Content
Business Management
Presentation Design
Canva
$5 hourly
Abir o.
- 0.0/5
- (0 jobs)
Téléprospectrice très organisée et méticuleuse possédante d'expérience dans le domaine des centres d'appels. Excellente éthique professionnelle et grande capacité à renforcer le moral de l'entreprise. Je suis capable d’identifier avec précision les besoins opérationnels de client et à développer des solutions visant à accroître les bénéfices et à améliorer la satisfaction client. PROFESSIONAL SUMMARY : Very organized and meticulous Telemarketer with experience in call center areas. Excellent professional ethics and great ability to reinforce the morale of the company. Able to accurately identify business needs and develop solutions to increase profits and improve customer satisfaction.

Call Center Management
Writing
Customer Service
SEO Writing
Microsoft Excel
SEO Content
Microsoft Word
Presentation Design
SEO Keyword Research
Database
French
$15 hourly
Rami B.
- 5.0/5
- (2 jobs)
Hello! I'm Rami, a highly experienced professional in customer service and call center management with a recent addition of French translation skills. With over 7 years of hands-on experience, I bring a strong track record of delivering exceptional customer support and managing efficient call center operations. My expertise lies in providing top-notch customer service across various industries. I have successfully handled customer inquiries, resolved complaints, and ensured customer satisfaction through effective communication and problem-solving. My experience also includes managing a team of dedicated customer service representatives, training them on best practices, and implementing strategies to enhance overall customer experience. Additionally, I have recently ventured into French translation services. I am fluent in both written and spoken French, enabling me to provide accurate translations with attention to cultural nuances. Whether it's translating documents, website content, or facilitating multilingual customer support, I ensure clear and precise communication to bridge language gaps effectively. My skill set includes proficiency in various customer relationship management (CRM) tools, call center software, and ticketing systems. I am also adept at analyzing customer data and feedback to identify areas for improvement and implement strategies to enhance customer satisfaction and loyalty. With a strong commitment to professionalism and attention to detail, I consistently deliver high-quality work within agreed-upon deadlines. My clients appreciate my strong communication skills, adaptability, and ability to handle high-pressure situations with ease. If you are seeking a dedicated professional who can provide exceptional customer service, manage call center operations efficiently, and offer reliable French translation services, I am here to help. Feel free to check out my portfolio for samples of my work. I look forward to collaborating with you and delivering outstanding results. Let's discuss how I can contribute to your project and help you achieve your goals!

Call Center Management
Phone Communication
Cold Calling
Communication Skills
Voice-Over
Voice Recording
Tunisian Arabic Dialect
Tunisian Arabic
Editorial Translation
Document Translation
Translation
Data Entry
Customer Service
Arabic
French
$24 hourly
Ziad O.
- 0.0/5
- (0 jobs)
I can't change everything by myself but I can be one of the people who are trying to change the situation. *Haile Gebrselassie Objectives To contribute my skills and abilities to an international effort committed to peace and security across the globe.

Call Center Management
Data Analysis
Wordfast
SDL Trados
Translation & Localization Software
Recruiting
Teaching
First Aid
Content Writing
Research & Development
$11 hourly
Ajel H.
- 1.6/5
- (11 jobs)
🌟 Greetings! I am a highly skilled Bilingual Customer Service Specialist and the proud owner of Streamline Business Consulting, a reputable agency based in the UK. With over 6 years of extensive experience in the call center and customer service field, I have honed my expertise in delivering top-notch support and satisfaction to clients and their customers. 🌟 **Why Choose Me:** 🔸 **Bilingual Expertise:** As a bilingual specialist, I excel in providing exceptional customer service to both French and Arabic-speaking clients. This linguistic versatility allows me to bridge communication gaps and cater to a wider audience, enhancing customer satisfaction. 🔸 **Proven Track Record:** My extensive career in the call center industry has equipped me with a proven track record of achieving customer service excellence. I've consistently met and exceeded client expectations, resulting in increased customer retention and loyalty. 🔸 **Streamlined Solutions:** At Streamline Business Consulting, we understand the value of efficiency. Our agency is dedicated to providing you with customer support agents who not only meet your specific needs but also come at competitive rates. We focus on delivering high-quality services without compromising on affordability. **What I Offer:** 🔹 **Tailored Support:** I collaborate closely with clients to understand their unique requirements. Whether you need customer service representatives for inbound or outbound campaigns, we tailor our solutions to suit your business objectives. 🔹 **Quality Assurance:** My commitment to quality is unwavering. I implement stringent quality assurance measures to ensure that your customers receive the best possible service, resulting in improved customer satisfaction scores. 🔹 **Cost-Effective Solutions:** I take pride in offering cost-effective services that help you maximize your ROI. My competitive rates allow you to maintain high-quality customer support without breaking the bank. **Let's Connect:** 📞 If you're seeking a bilingual customer service specialist who can elevate your customer support efforts and deliver measurable results, look no further. I am dedicated to helping your business thrive by providing exceptional customer service solutions tailored to your needs. 📩 Reach out to me today, and let's discuss how Streamline Business Consulting can enhance your customer service operations and leave a lasting positive impact on your clients and customers. Together, we can drive success and achieve excellence in customer service. 🚀

Call Center Management
Dropshipping
WooCommerce
WordPress
Data Entry
Customer Satisfaction
3CX
BPO Call Center
General Transcription
French
VICIDIAL
Customer Service
Lead Generation
Translation
Shopify
PrestaShop
System Administration
$6 hourly
Feddini I.
- 0.0/5
- (0 jobs)
I am a recent high school graduate from Tunisia, fluent in Arabic and English, with conversational skills in French and basic knowledge of Italian. As a student of "bac informatique," I have a solid understanding of various programming languages and tools, including PHP, SQL, HTML, JavaScript, CSS, Python, and Excel. My diverse linguistic abilities and technical skills equip me well for the challenges of the tech industry.

Call Center Management
Translation
Data Entry
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