Hire the best Central Reservation Systems Specialists in the Philippines
Check out Central Reservation Systems Specialists in the Philippines with the skills you need for your next job.
- $10 hourly
- 4.7/5
- (7 jobs)
Hello! I’m Rodante, a result-driven Virtual Assistant with over 8 years of experience supporting executives, a strong background in customer service and enhancing customer satisfaction. My passion lies in streamlining operations and providing top-notch service that fosters positive client relationships. What I Offer: ✔️Executive Support: Calendar management, travel arrangements, meeting coordination, and project assistance. ✔️Customer Service Excellence: Prompt, professional, and empathetic responses to client inquiries, ensuring a seamless customer experience. ✔️Organizational Skills: Proven ability to manage multiple tasks efficiently while maintaining high accuracy. ✔️Tech Savvy: Proficient in ensuring smooth communication and task execution. I thrive in fast-paced environments and pride myself on adapting quickly to new challenges. Let’s work together to elevate your business operations and enhance customer interactions! I am passionate about creating smooth workflows and providing outstanding service, and I am excited to help you achieve your business goals. Let’s connect and see how I can contribute to your success! Looking forward to collaborating!Central Reservation Systems
TelemarketingEmail SupportInbound InquiryChat & Messaging SoftwareCustomer ServiceCustomer SupportSalesInvoicingOnline Chat SupportCold CallingEmail CommunicationData EntryMicrosoft Office - $8 hourly
- 4.7/5
- (15 jobs)
With over 7 years of experience as a Customer Service Specialist providing support in chat, email and social media platforms, I have honed my ability to identify and resolve both simple and complex customer and client concerns with minimal supervision. My expertise includes handling hotel bookings and online listings for both short-term and long-term rental platforms. I excel in market research, allowing me to strategically adjust pricing that leads to increased bookings. In addition, I worked closely to assist wholesale and retail clients with order placements, shipment tracking, and post-order inquiries. Beyond these experiences, I offer a broad range of administrative skills, such as managing emails and calendars, conducting internet research, social media management, and office administration. I am a fast learner and self-motivated individual with excellent judgment, making me an ideal candidate for your needs. My main focus is delivering high-quality results, and I would love to discuss how I can contribute to your success if you're interested in my services!Central Reservation Systems
Email CommunicationVirtual AssistanceAdministrative SupportLive Chat SoftwareOrder ProcessingCustomer SupportEmail SupportOnline Chat SupportSocial Media ManagementCustomer ServiceTechnical Support - $20 hourly
- 5.0/5
- (18 jobs)
I have been a customer support representative since 2008. I have worked for an online travel sales account for more than 3 years. I have done voice, e-mail and chat support for the same account. I have also worked for a telco account for two years as a technical support representative.Central Reservation Systems
Customer ServiceTechnical SupportEmail Support - $8 hourly
- 4.9/5
- (12 jobs)
Good day! I am a Mom of a 7 year old kid. I graduated with a degree of Bachelor of Arts in International Studies and I worked for Nike for 7 years as a Store Supervisor where I managed the day to day activities of the store to make sure we reach the given monthly target and also to make sure that the customer satisfaction is our number one priority. I've been working with UpWork for 7 years now as a Virtual Assistant. I worked as Virtual Assistant / Social Media Manager for 6 years now to manage Instagram accounts and gain more followers by scheduling reposts as reels everyday with 4 reels per IG account per day. I am also working as an Executive Assistant for a German Company to do some accounting task, update Social Media Profiles, watch streams to get video clips, edit it and save for my employer to post those on his Social Media accounts. My work experiences hopefully would give you an idea of making me part of your team. As for my hourly rate, it is still negotiable Looking forward to hear from you soon. Sincerely, Rychelle Joan G. EboniaCentral Reservation Systems
Travel ItineraryFashion & ApparelOnline Chat SupportBooking Management SystemMobile UI DesignEmail CommunicationTravel PlanningAirMAX System Airline Reservation SystemData EntryCommunicationsFashion & BeautyTravel & HospitalitySocial Media MarketingSocial Media Management - $45 hourly
- 5.0/5
- (3 jobs)
Graduated to work in a hospital and ended up in paradise. Worked in the Maldives since 2013 in Sales & Marketing for 5 star Luxury Resorts with the Middle Eastern Royals for clients. Skilled in negotiation, sales and marketing, event management, and market research. Started working as a customer service representative in the Philippines for 6 years working with a Travel Agency, a mobile service provider, a printer company and as a publishing consultant in a self publishing company. An opportunity came to be assigned in the Maldives as a Travel Consultant selling Maldives. A few months later, the company has decided to relocate to Sri Lanka and I continued to work as a travel consultant cum Personal Assistant to the Director of Sales and Marketing. Joined Anantara Maldives last 17 March 2013 and in July of the same year, was promoted to the role of Sales & Marketing Coordinator. I demonstrated proficiency for consistently staying with the dynamic industry and was promoted as Sales & Marketing Executive on December 2015, handling different markets for 4 properties in the Maldives. On May 2016, I was promoted again as Sales Manager. My biggest clients were the Saudi royals which resulted to a buy out for 3 weeks in one of our properties in 2014 with a revenue of USD 28 million. In February 2017, I moved to another 5 Star Property, Furaveri island Resort and Spa handling the local travel agents in the Maldives and the whole of Asia. For one year, I was able to increase the sales of my accounts from 500 room nights in a year to 1500 room nights.Central Reservation Systems
Lead GenerationSales ManagementAccount ManagementSocial Media OptimizationSales OperationsSales StrategySabreSales & Marketing - $10 hourly
- 5.0/5
- (3 jobs)
With over 5 years experience working as an data annotator and AI trainer, I bring a proven track record of delivering high-precision datasets critical for machine learning models. My passion for accuracy and attention to detail ensure that every project meets the highest standards of quality. I have previously worked in the BPO industry for 6 years as a customer service representative. I have experience in handling retail sales and logistics, hotel reservations, and as a fraud prevention specialist for one of the top banks in the US. Able to work in a fast-paced working environment and highly proficient in office and CRM applications. My past projects as Data Annotator: ✅ Image annotation/bounding box labeling/segmentation/classification ✅ Audio masking/transcription ✅ Prompt Engineering/Domain Labeling/AI Response evaluation ✅ Text rating/annotation/defect labeling ✅ Chatbot response grading Please review my resume for a comprehensive overview of my qualifications and experience. Thank you and have a great day!Central Reservation Systems
Product KnowledgeCustomer ServiceFraud DetectionSalesData EntryCustomer SupportWritingTechnical SupportEmail Support - $15 hourly
- 5.0/5
- (4 jobs)
Travel expert with extensive experience using the Global Distribution system which is SABRE, very proficient in handling new bookings, ticketing and ticket exchanges, issuing MCO, processing ticket refunds, and processing other ancillary services. Provide great customer service to clients to ensure service level targets are met. As a detail-oriented and highly organized professional, I make sure to finish the assigned tasks promptly and accurately. I am fluent in English both written and oral with strong interpersonal skills. I am very independent and a fast learner looking for more opportunities to put my skills to good use and help you grow your business.Central Reservation Systems
RecruitingVirtual AssistanceData EntryAdministrative SupportEmail SupportCustomer SupportComputer SkillsCustomer ServiceHospitality & TourismLeisure TravelBusiness TravelTravel PlanningTravel & HospitalitySabre - $12 hourly
- 5.0/5
- (6 jobs)
11 𝒚𝒆𝒂𝒓𝒔 𝒐𝒇 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒂𝒏𝒅 𝒂 𝑻𝒐𝒑 𝑹𝒂𝒕𝒆𝒅 𝑷𝒍𝒖𝒔 𝒃𝒂𝒅𝒈𝒆, 𝑰 𝒂𝒎 𝒉𝒆𝒓𝒆 𝒕𝒐 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒏𝒆𝒆𝒅𝒔.! Expert in Customer Service | Airbnb and House Cleaning Manager 💼✨ 🅲🆄🆂🆃🅾🅼🅴🆁 🆂🅴🆁🆅🅸🅲🅴 With a proven track record in customer service, I specialize in delivering personalized support that exceeds expectations. From managing incoming inquiries to addressing concerns with empathy and professionalism, I ensure that every interaction leaves a positive impression on your client. 🅲🅾🅻🅳 🅲🅰🅻🅻🅸🅽🅶 When it comes to cold calling, I employ a strategic approach to identify prospects, articulate value propositions, and overcome objections. Whether you're aiming to expand your client base, schedule appointments, or conduct surveys, I have the skills and tenacity to drive results and boost your bottom line. 🆅🅸🆁🆃🆄🅰🅻 🅰🆂🆂🅸🆂🆃🅰🅽🆃 As a virtual assistant, I thrive in multitasking environments and possess strong organizational skills to keep your operations running smoothly. From managing your inbox and scheduling appointments to handling data entry and research tasks, I am equipped to handle diverse administrative duties with precision and efficiency. ✅𝐁𝐲 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐦𝐞, 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐞𝐱𝐩𝐞𝐜𝐭 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐨𝐩𝐞𝐧 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐚 𝐜𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝐚𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐛𝐣𝐞𝐜𝐭𝐢𝐯𝐞𝐬. 𝐋𝐞𝐭'𝐬 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐭𝐨 𝐞𝐥𝐞𝐯𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞, 𝐬𝐚𝐥𝐞𝐬, 𝐚𝐧𝐝 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 𝐭𝐨 𝐧𝐞𝐰 𝐡𝐞𝐢𝐠𝐡𝐭. ▶ 𝗜 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝗮𝗿𝗲𝗮𝘀:◀ 🌟Answering and handling emails, chats, and phones. 🌟Handling complaints 🌟Social media Management 🌟Research/ Data entry 🌟Basic photo editing 🌟Basic video editing 🌟Booking Management ( Airbnb, Booking Koala, Booking Layer, Zen Maid ) 🌟 Quality Assurance 🌟CRM Management ✅ 𝗟𝗲𝘁'𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗮𝗻𝗱 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹❗Central Reservation Systems
Virtual AssistanceReal Estate Cold CallingCold CallingFacebook Ads ManagerSocial Customer ServiceCustomer RetentionBooking Management SystemEmail SupportOnline Chat SupportExecutive SupportCustomer SupportCustomer ServiceSocial Media ManagementData Entry - $15 hourly
- 5.0/5
- (1 job)
I build dream teams, one brilliant hire at a time. I don't just fill roles, I ignite careers. I'm passionate about connecting talented professionals with their dream jobs. I take pride in understanding career goals and helping people navigate the job search process.Central Reservation Systems
Team ManagementApplicant Tracking SystemsResume ScreeningCustomer EngagementCustomer ServiceCustomer CareCandidate InterviewingCandidate SourcingRecruitingSales - $10 hourly
- 5.0/5
- (1 job)
𝐓𝐮𝐫𝐧𝐢𝐧𝐠 𝐢𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬 𝐢𝐧𝐭𝐨 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬, 𝐨𝐧𝐞 𝐡𝐚𝐩𝐩𝐲 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐚𝐭 𝐚 𝐭𝐢𝐦𝐞. 𝐇𝐞𝐫𝐞’𝐬 𝐰𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐝𝐨 𝐟𝐨𝐫 𝐲𝐨𝐮: 👇👇👇 🏘𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 - Remote Property Manager Self-Managed / Contract-Based | [Dates of Employment] - Managed monthly rent collection and coordinated with tenants across single-family, duplex, and multi-family apartments. - Handled tenant inquiries and concerns professionally, ensuring timely communication regarding rent dues and payment schedules. - Oversaw the processing of security deposits and set up flexible payment terms upon move-in to support tenant financial needs. - Maintained accurate records of payments, lease agreements, and tenant correspondence, ensuring data integrity and regulatory compliance. - Built strong tenant relationships through proactive engagement, prompt follow-ups, and clear guidance on rental policies. - Collaborated remotely with property owners and maintenance teams to resolve issues and ensure tenant satisfaction. 🏘𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 - Short Term Rentals Manager Manage booking platforms, process reservations, and handle guest inquiries. Coordinate with housekeeping and maintenance for smooth operations. 🧑💻𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: Address client concerns and provide timely solutions. Ensure a positive experience by offering clear, helpful communication. 💻𝙂𝙚𝙣𝙚𝙧𝙖𝙡 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩: Provide administrative support, manage schedules, and handle email correspondence. Assist with day-to-day tasks to streamline business operations. 🖥 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩: Manage executive calendars, plan meetings, and coordinate travel. Handle confidential documents and provide administrative support. ⌨𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮: Accurately input data into CRMs and databases. Maintain organized records and ensure data integrity. 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 𝐚 𝐯𝐚𝐫𝐢𝐞𝐭𝐲 𝐨𝐟 𝐭𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 📌 Property Management: AppFolio (Accounts receivable, payable, work orders) 📌 Creative Tools: Canva 📌 G Suite: Docs, Drive, Sheets, Contacts, Meet 📌 Project Management: Monday.com, Trello 📌 Communication Platforms: Slack, WhatsApp, MS Teams, Discord, Skype, Zoom 📌 Social Media Platforms: YouTube, LinkedIn, Facebook, Instagram, X (Twitter), TikTok 📌 AI Tools: ChatGPT 📌 CRM Systems: Streamline, Rentals United, Guesty, Vacation Rentals 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? I offer more than just skills, I bring a commitment to understanding your unique challenges and goals. Let’s collaborate to craft solutions that are not just effective but also sustainable and scalable. Not just a VA but your business partner! 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐄𝐥𝐞𝐯𝐚𝐭𝐞 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬? Send me a message to start a conversation or schedule a free consultation to discuss your needs and how I can help. LFG!Central Reservation Systems
Customer EngagementExecutive SupportDirect MarketingSalesTravel ItineraryEmail MarketingData EntryTeam ManagementPhone SupportComplaint ManagementTravel & HospitalityCustomer ServiceCustomer SupportProperty Management - $10 hourly
- 4.9/5
- (1 job)
Hi there! Let me go straight to the point and ask you to let go of the stuff holding you back from growing your business. ⚡ Why Collaborate with Me? ⚡ Experienced in delivering exceptional results across various fields. As a Customer Solutions Expert, I ensure client satisfaction and resolve issues with finesse. I'm a Sales Champion, adept at driving revenue through strategic planning and relationship building. Also, a Graphics Wizard bringing creativity to projects. With a well-rounded skill set, I offer a unique blend of customer-centricity, sales acumen, and graphic design finesse. Ready to elevate your projects for success!Central Reservation Systems
Call Center ManagementBPO Call CenterSales StrategyCustomer Retention StrategyRe-Engagement EmailOnline Chat SupportGraphic DesignSales CallAppointment SettingCustomer SupportVideo EditingTechnical SupportDigital MarketingSocial Media ManagementSocial Media Engagement - $5 hourly
- 5.0/5
- (1 job)
Driven, positive, and upbeat Front Desk Agent - Hotelier balances guest and business needs—skilled in the front office, reservations, telephone calls, customer service, and English. Committed to accuracy and high-quality operations with a demonstrated history of working in the hospitality and BPO industry. Excellent written and verbal communication skills. Tools proficient in are as follows: -Property Management System includes Symphony, Micros Opera, Cloud Beds, and Iqware. -CRM = Customer Relationship Management -Communication platforms tools such as Slack and Flock. -Online Travel Agency Hotel Reservation Platforms such as Agoda, Booking.com, Traveloka, Expedia, Trip.com, Hotel Beds etc. and -Extranet Websites Booking Platforms Seeking an opportunity to have a professional career as a freelancer. Strong operations professional with a Bachelor of Science Major in Hotel and Restaurant Management graduated from the Trinity University of Asia Manila, Philippines.Central Reservation Systems
Point of Sale & Payment SystemsBooking WebsiteEmail EtiquetteEnglishProperty Management SoftwareFront DeskCustomer ServiceMicrosoft Office - $6 hourly
- 4.9/5
- (6 jobs)
I am a dedicated professional with a strong client-centric approach and a commitment to adhering established procedures. My philosophy focuses on openness and desire to complete tasks precisely while utilizing my organizational skills and broad customer service experience. Key Proficiencies: Customer Service E-Commerce Experience General Virtual Assistant Sales Representative Data Entry I am passionate about fostering positive interactions and driving operational excellence. With a proven track record, I am ready to contribute effectively to achieving organizational goals.Central Reservation Systems
AmazonVirtual AssistanceEmail ManagementDropshippingShopify DropshippingEcommerceData EntryOffice 365Microsoft OfficeCustomer ServiceCustomer SupportSalesGoogle WorkspaceOrder Processing - $23 hourly
- 4.5/5
- (13 jobs)
As a Senior Case Manager at Airbnb, I specialize in resolving complex guest issues, including review disputes, cancellations, and claims. My role involves making fair, final decisions that maintain the platform's integrity while ensuring customer satisfaction. I am also highly familiar with managing properties across other major booking platforms like Booking.com (BDC) and VRBO, giving me a well-rounded understanding of the dynamics of multi-platform property management. My expertise includes monitoring and assessing guest reviews across all platforms, identifying violations or inaccuracies, and creating strategic solutions to address them. I craft diplomatic, professional responses to difficult reviews, ensuring a positive outcome for the guest and the host. In addition to resolving disputes, I collaborate with property management teams to resolve legitimate guest concerns, and I produce detailed weekly reports to track review management outcomes and success rates. 📌𝐖𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐰𝐢𝐭𝐡 : ✅𝐃𝐢𝐬𝐩𝐮𝐭𝐞 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 - Resolving complex guest issues, including review disputes, cancellations, and claims, focusing on fairness and professionalism. ✅𝐑𝐞𝐯𝐢𝐞𝐰 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - Monitoring and responding to guest reviews across platforms like Airbnb, BDC, and VRBO. ✅𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 - Manage properties and understand the intricacies of platforms like Airbnb, Booking.com, and VRBO. ✅𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 - Crafting diplomatic and professional responses to difficult reviews. ✅𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 - Identifying review violations or inaccuracies, and ensuring compliance with platform guidelines. ✅𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 & 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 - Generating and analyzing weekly reports on review management and performance. 📌𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 : ✅𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐚𝐧𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧-𝐎𝐫𝐢𝐞𝐧𝐭𝐞𝐝 - I am focused on providing tailored, effective strategies for long-term success in review management and guest relations. ✅𝐂𝐫𝐨𝐬𝐬-𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 - My ability to navigate and manage properties on Airbnb, Booking.com (BDC), and VRBO allows me to provide seamless solutions for clients who work across multiple booking platforms. ✅𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐢𝐬𝐦 - I take a structured approach to ensure the efficient resolution of disputes and concerns while maintaining a professional and positive tone.Central Reservation Systems
Administrative SupportCustomer ServiceSalesVirtual Assistance - $15 hourly
- 5.0/5
- (20 jobs)
My customer service experience for over the past 10years developed not just my personal but also my professional career. I have been dealing with people in person, over the phone, chat and email to provide great customer support. I am very reliable, fast learner and enthusiastic when in comes to work. I am seeking for a Customer Service position where my extensive experience will be further enhanced & utilized for continuous career growth.Central Reservation Systems
Customer SupportEmail CommunicationSEO BacklinkingPhone Support - $12 hourly
- 5.0/5
- (1 job)
I have over a decade of work experience in the Travel and Airlines industry as a Customer Service Representative supporting international campaigns. A seasoned Call Monitoring Specialist in the Airline and Loyalty programs. I am keen on details, a team player and can work under minimum supervision.Central Reservation Systems
Customer ServiceAdministrative SupportQuality AssuranceIncident ManagementBPO Call CenterCustomer Experience - $12 hourly
- 5.0/5
- (19 jobs)
Customer service is the vital link between a company and its clients, and to me, it's the cornerstone of a successful business. In an era dominated by automation, I firmly believe that the human touch is what fosters a sense of security and value among customers. With a decade of experience as a customer service representative, I see myself as more than just a facilitator—I am the bridge that connects businesses with their customers in the most humane way possible. Over the years, my role has evolved into that of a meticulous listener, keen observer of details, and a responsive partner attuned to the emotions and needs of customers. I take pride in my creativity in problem-solving and my unwavering dedication to nurturing positive relationships with customers. For me, customer service is a holistic commitment encompassing attention to detail, responsiveness, creative problem-solving, and the maintenance of strong customer relations. If your vision of customer service aligns with these principles, I am eager to contribute to your company's success. Let's work together to ensure your customers receive top-notch service, bringing us closer to achieving your company's goals.Central Reservation Systems
BPO Call CenterGmailGorgiasShopifyGoogle DocsCustomer SupportProduct KnowledgeEmail CommunicationCustomer ServiceEnglishZendeskOrder Tracking - $4 hourly
- 4.9/5
- (1 job)
I've been working in the BPO industry for more than 4 years now with expertise in customer service,tech support, billing and sales. At first, I did struggle adjusting on the nature of the business and the culture of other countries, but as the days, weeks, months, years go by I learned to adapt different cultures and deal with different types of people which is normal in this field. Most of my years working in the BPO industry is with CSR, BILLING, TECH SUPPORT and SALES accounts, dealing with billing, payment and processing orders. Hotel reservations, B2C and C2C e-commerce marketplace, Healthcare and TELCO accounts. I believe with these learnings , knowledge and experiences that I acquire is a big advantage for me and my client to achieve our goals in a daily basis.Central Reservation Systems
Inbound InquiryHealthcare ManagementOutbound SalesCustomer ServiceTech & IT - $4 hourly
- 5.0/5
- (2 jobs)
Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers. Adept at following communication scripts to properly handle various needs in a poised and professional manner.Central Reservation Systems
Amadeus CRSBooking Management SystemRetail Sales ManagementRetailPhone CommunicationRetail & Consumer GoodsTechnical Support - $4 hourly
- 4.9/5
- (2 jobs)
I'm a Travel Expertise in my previous job. I usually organize the itinerary of our customer most specially to our customer purchase a package deal which includes, airfare, hotel and car. Aside from that, I'm a Business Administration and my skill is to do MS office and excel. Regular communication is important to me, so let’s keep in touch.Central Reservation Systems
Management SkillsBusinessSabreSalesAmadeus CRSBusiness ManagementExcel Formula - $12 hourly
- 0.0/5
- (10 jobs)
I am an experienced Travel Consultant. With a comprehensive background spanning 15 years in the Airline, Travel, and Customer Service industries, I bring extensive expertise as a Travel Consultant and Customer Service professional. Throughout my career, I have consistently demonstrated a deep understanding of travel operations and customer service excellence. My roles have encompassed handling diverse aspects of travel consultancy, including Leisure Travel, Corporate Travel, and Marine Travel. I am proficient in coordinating and managing reservations for flights, accommodations, car rentals, and transfers, ensuring seamless and enjoyable travel experiences for clients. My proficiency extends to utilizing industry-leading Global Distribution Systems (GDS) such as Sabre, Apollo, and Amadeus, enabling me to efficiently navigate booking processes and provide accurate and timely information to clients. Additionally, I am well-versed in various web-based tools and platforms utilized across the travel industry, further enhancing my ability to deliver exceptional service. In addition to my extensive experience in travel consultancy, I have honed my skills in customer service over the years. I am adept at building strong client relationships, understanding their needs, and providing personalized solutions that exceed expectations. My commitment to delivering high-quality service has been instrumental in fostering client loyalty and driving business growth. Moreover, I have proactively pursued professional development opportunities, including completing a Virtual Assistant training program. This training equipped me with valuable skills in Email Handling and Management, Social Media Marketing, WordPress Management, Basic Graphic Design (using Canva), and Mailchimp, enhancing my ability to offer comprehensive support and contribute effectively in diverse roles. I am enthusiastic about the opportunity to bring my extensive experience, dedication to customer satisfaction, and versatile skill set to [Company Name]. I am confident that my background aligns perfectly with your requirements and would contribute positively to your team's success.Central Reservation Systems
Google SheetsGoogle DocsMailchimpSabreTravel PlanningApollo.ioEmail MarketingSlackSocial Media MarketingAmadeus CRSTravel & HospitalitySocial Media ManagementCanva - $7 hourly
- 2.5/5
- (3 jobs)
Bachelor's Degree in Hospitality Management and has 10yrs of experience in the Hospitality Industry in Singapore and United States. Professional experience in the Hotel industry in the Front Office Department, Guest Services, Customer Service, Reservations, Email/Phone Management. Has a knowledge using Opera PMS, Cloudbeds, Epitome, HMS, Hotelogix, Salesforce, Slack, Xero.Central Reservation Systems
Email ManagementSales OperationsGoogle App Engine APIXeroOperaCustomer Feedback DocumentationOperational PlanPhone SupportEmail SupportCustomer SupportCustomer ServiceGuest Post - $5 hourly
- 0.0/5
- (0 jobs)
Versatile and resourceful professional with a strong background in recruitment support and customer service. With 2 years experience as a Personal Recruiter Assistant, and a vast experience in different industries as a Customer Service Representative, I am well-equipped to deliver quality services that help businesses grow and run smoothly. As a Personal Recruiter Assistant: • Skilled in screening resumes • Proficient in using Applicant Tracking Systems (ATS), ensuring that candidate data is accurate and up-to-date. • Passionate about candidate engagement, providing timely feedback, and keeping candidates informed throughout the hiring process. • Support recruitment teams in managing candidate pipelines, and coordinating background checks and onboarding. As a Customer Service Representative: • I’ve excelled in delivering exceptional customer experiences, resolving queries, and providing personalized assistance across phone, email, and chat. • Skilled in problem-solving and ensuring quick resolution of customer issues while maintaining a positive relationship with clients. • Experienced in handling a high volume of inquiries, managing accounts, and ensuring that all customer interactions are professional and efficient. • Able to work in fast-paced environments while maintaining excellent attention to detail and high levels of customer satisfaction.Central Reservation Systems
Critical Thinking SkillsMobile GameComputer BasicsCustomer ServiceOrder TrackingEnglishEmail Support - $8 hourly
- 4.5/5
- (1 job)
Travel Consultant - specializing in air travel, proficient in GDS. Administrative Assistance - data entry, email handling, & research, ticketing. Customer Support - live chat, inbound or outbound phone support, order processing, & email handling. Design & Multimedia - photo and video editing, text to audio transcription, voice recording. Zoom meeting. MS Word, MS Excel, PDF, Google Docs. I would like to establish an online, stay-at-home, job that allows me to use and develop my aforementioned skills. I worked in the call center industry for more than 4 years. Due to the demands of the present time, I am looking to establish a home-based career.Central Reservation Systems
Cybersecurity ToolAdobe Premiere ProSalesforce CRMAdobe LightroomSabreMultitaskingProblem SolvingPhone CommunicationEmail ManagementCommunication SkillsGmailMicrosoft Office - $25 hourly
- 3.6/5
- (17 jobs)
We spend our time in development to save your time. habbies turn into passion; We are a fan of opensource and other software stuff.Central Reservation Systems
Joomla MigrationCustom Content Management SystemBooking Management SystemJoomlaOpenCartSEO StrategySEO-Based WebsiteSearch Engine OptimizationCMS DevelopmentResponsive DesignWeb Design - $6 hourly
- 0.0/5
- (0 jobs)
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take added responsibilities to meet team and client goals.Central Reservation Systems
Zoho DeskSalesforce CRMSlackEvent, Travel & Hospitality SoftwareSalesforceEmail DeliverabilityTravel ItineraryB2B MarketingHospitality & TourismBooking ServicesEmail CommunicationBPO Call CenterCall Center ManagementTravel & Hospitality - $8 hourly
- 0.0/5
- (0 jobs)
Customer Service Representative | Expertise in Payment Operations A dynamic and results-oriented professional specializing in customer service and payment operations within the hospitality and reservations sector. Track record of managing and resolving complex inquiries efficiently, leading to enhanced partner and client satisfaction. Demonstrated proficiency in virtual credit card support, bank reconciliation, and chargeback handling with an emphasis on accuracy. Acknowledged for strong analytical and communication skills, resulting in effective teamwork and improved operational outcomes.Central Reservation Systems
Payment ProcessingBank ReconciliationEmail SignatureData CollectionLive Chat SoftwareEmail EtiquetteEmail CopywritingEmail AutomationEmail Communication Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.