Hire the best Change Management Specialists in Lagos, NG
Check out Change Management Specialists in Lagos, NG with the skills you need for your next job.
- $75 hourly
- 0.0/5
- (0 jobs)
My Brief Professional Summary: Hi, my name is Adegbola Adesina Adebomi, an alumnus of Lagos Business School, Ajah, Lagos. Versatile and a results-driven professional with over 32+ years of experience building exceptional relationships with clients across diverse sectors of the economy ranging from Energy, Information Technology, Consulting, Education, and Government providing sustainable strategy, consultancy, business support, and services. My skills include project leadership, management, strategy and human capital, business analysis, business process re-engineering, relationship management, proven problem solving and analytical skills, and ability to adapt to evolving industry trends. I would describe myself as a highly achieving, strategically focused, and commercially driven individual who has a track record of achievements and success. Over the year, I have led and transformed difficult teams, driven sales, closed deals, implemented change, and regularly achieved difficult targets. In my last role, I managed to turn around a difficult and non-productive team that had historical behavioural issues achieved that goal by providing the right training and mentorship to the team members, do regular performance reviews and also encourage senior team members to reach their full potentials and individually transfer same to their direct report. A dedicated professional with dive and skill-set to excel in a fast-paced leadership role enhancing a company’s ability to capture profitable markets and to be able to control and manage large, globally dispersed teams to deliver results in line with customers’ expectations. Part of my strengths includes attention to detail, analytical approach and human touch to situations, appreciable communication, and presentation skills. In my free time, I enjoy spending time with friends, cooking, listening to music, reading, travelling, and playing outdoor sports.Change Management
Project Management SoftwareProject Management OfficeProject DeliveryProject ManagementTeam ManagementTeam BuildingBusiness Continuity PlanningIT ConsultationCustomer Retention StrategyCustomer Relationship ManagementManagement SkillsManagement DevelopmentManagement Information SystemManagement Consulting - $10 hourly
- 0.0/5
- (2 jobs)
🚀 Elevate Your Projects to Success with -Sylvia- in Project Management 🚀 Welcome to the hub of precision-driven project management! I'm Sylvia, your go-to project manager on Upwork. With a proven track record of steering diverse projects from conception to completion, I specialize in handling seamless workflows, optimizing resources, and ensuring deliverables exceed expectations. 🎯 What Sets Me Apart: 🌟 Extensive Experience: Over 15 years of hands-on experience in project management across various industries, honing my skills in both traditional and Agile methodologies. 🌟 Proven Results: I've consistently delivered projects on time and within budget, earning praise for my meticulous planning, proactive communication, and adept problem-solving. 🌟 Tailored Solutions: Every project is unique, and I thrive on customizing strategies to suit your specific objectives, whether it's streamlining processes, enhancing team collaboration, or mitigating risks. 💼 My Expertise Spans: 🔹 Agile Project Management 🔹 Scrum Master Certification 🔹 Team Leader 🔹 Client Engagement 🔹 Risk Management 🔹 Resource Optimization 🔹 Quality Assurance Let's collaborate to transform your vision into reality. Whether you're launching a startup, scaling operations, or tackling complex challenges, I'm here to provide the strategic guidance and operational excellence your project deserves. Ready to take your projects to new heights? Send a message to me and let's discuss how I can add value to your team!Change Management
Community Goals & KPIsTime ManagementChange CommunicationResource AllocationCost ControlBudget ManagementClient ManagementRisk ManagementProject SchedulingProject PlanningAgile Project Management - $10 hourly
- 5.0/5
- (1 job)
I am your go-to Virtual assistant for: Property Management - Handling maintenance requests and repairs for your shortMarketing properties, Managing tenants, Managing rent, targeted marketing, routine property inspection, tenant communications and complaints. Airbnb Virtual Assistance - Creating a property listing for you with accurate descriptions and photos, Maintaining the property listing by updating essential information. Confirm booking requests and send welcome messages. Create a comprehensive house rules document. Answer queries before and after the check-in. Make sure your guests have a smooth check-in. Share the accurate address and route to your property. Guide the guests if they need assistance during the transit. Track cancellation requests over the phone and update the calendar. Make sure your guests leave reviews and handle negative reviews. Track rescheduling requests and delayed arrivals. General Virtual Assistant - Respond to emails and phone calls Schedule meetings Book travel and accommodations Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first point of contact Send a message today and let's grow your business!Change Management
Contract NegotiationProject PlanningCommunication SkillsStakeholder ManagementScrumWaterfallAgile Project ManagementTime ManagementIT SupportGoogle Workspace AdministrationReal Estate MarketingSocial Media MarketingCustomer ServiceReal Estate - $10 hourly
- 0.0/5
- (0 jobs)
Your business/company needs an efficient Virtual Assistant to handle Administrative/Support/Social Media tasks and I have helped business owners and managers to become more productive and contributed to success of business and organizational goals. Let's communicate!Change Management
Google WorkspaceSchedulingCommunicationsAdministrative SupportSocial Media ManagementVirtual AssistanceManagement SkillsProject Management OfficeBusiness AnalysisCustomer ExperienceCustomer Support - $20 hourly
- 0.0/5
- (0 jobs)
Profile Biyi is a certified Enterprise Risk Management Professional and Financial analyst with very sociable personality and Strategic skills. He holds Masters degree (MBA) in Finance and Accountancy and Bachelors of Science (B.Sc) Degree in Accountancy and a Higher National Diploma (HND) in Insurance. He also holds a certifications in Risk & Compliance Management from the International Association of Risk & Compliance Professionals (IARCP) USA, Financial Analysis from Lagos Business School (LBS) and, Health & Safety Professionals from the Institute of Safety Professionals of Nigeria (ISPON). Work Experience Biyi was a teacher for two years teaching Economics, Commerce and Additional mathematics. Worked two years in Insurance company as Special Risk Management Executive overseeing Marine Insurance. Worked 4years as an Accountant and branch Control Officer responsible for bookkeeping and account preparation end-end- (Account Payables & receivables, Bank Reconciliation, Income Statements, Cash flow statement and Balance Sheet) and overseeing branch activities. Worked two years as a Business development and Portfolio manager in a Financial Service Company overseeing credit portfolio in excess of 90 millions naira and developed several businesses from initiation to close-out. Spent last twelve years overseeing the risk management architecture and asset portfolio of N12bn of a holding of company consisting of five subsidiaries; two insurance companies, a Micro Finance Bank (MFB), a Finance Company (FI) and a Health Management Organization (HMO).Change Management
Risk ManagementInternal ControlBusiness PresentationAccounting BasicsCorporate GovernanceManagement SkillsContract NegotiationAccountingHealth & WellnessBusiness OperationsFinancial AnalysisBusiness DevelopmentFinance & Accounting - $15 hourly
- 0.0/5
- (0 jobs)
As a service quality expert with extensive experience in Quality Management Systems (QMS), project management, and service delivery, I am passionate about driving excellence and exceeding customer expectations. I have a proven track record in supporting ISO 9001 and 20000-1 surveillance and re-certification audit in the telecommunications sector, demonstrating my ability to implement robust processes and cultivate strong relationships with internal and external stakeholders. My expertise lies in identifying and defining issues, developing criteria, and documenting processes, policies, and procedures in compliance with ISO requirements. I excel in managing both internal and external audits, recommending procedural changes, and monitoring the closure of audit findings. I am skilled in conducting Quality Assurance (QA) reviews, analyzing data for quality control purposes, and overseeing corrective actions to drive continuous improvement. With a strong focus on efficiency and optimization, I have successfully developed and supported business requirements for production, ensuring the implementation of effective management systems processes. I am adept at training stakeholders on the use of automated platforms and have collaborated with executive team members to align Key Performance Index (KPIs) objectives with business strategies, thus driving service excellence. Throughout my career, I have fostered positive relationships with key stakeholders to understand and exceed their needs. I have facilitated professional development meetings and training sessions, unveiling opportunities for improvement and encouraging innovation. By conducting assurance investigations of failed or ineffective processes, I have consistently identified root causes, implemented corrective actions, and identified opportunities for improvement.Change Management
Quality Management SystemQuality ControlQuality AssuranceQuality AuditPresentationsIncident ManagementDocumentationAnalyticsProblem SolvingBuildingConstructionBusiness ManagementManagement Skills - $20 hourly
- 0.0/5
- (0 jobs)
Project Manager | Business Analyst LinkedIn | +2348034794890 Dynamic professional with business analysis and project management expertise adept at developing project plans, timelines, and resource allocation for process improvement initiatives. Expertise in eliciting stakeholder requirements to ensure alignment, manage expectations, drive project success, and enhance customer journey experience. Skilled in Jira, ClickUp, Figma, Balsamiq, Miro, MS Visio, MS Project and MS Excel for conducting thorough analyses to identify process improvement and cost optimisation opportunities. Adept at coordinating cross-functional teams in an Agile environment, ensuring seamless execution of initiatives and committed to delivering results that correspond with organisational objectives and facilitate a culture of continuous improvement. PROFESSIONAL EXPERIENCE * MS Excel * MS Project * Figma | draw.io * Process Mapping * PMO Report Writing * Requirements ElicitationChange Management
Workshop FacilitationBusiness AnalysisReport WritingScrumSecure SDLCTask CoordinationBudgeting & Forecasting SoftwareUser StoriesStakeholder ManagementBusiness Process Model & NotationAgile Software DevelopmentAgile Project ManagementProject ManagementMicrosoft Project - $15 hourly
- 0.0/5
- (0 jobs)
I’m a Project Manager with expertise in public health, event management, and data-driven solutions. I specialize in implementing public health programs, particularly in HIV prevention and outreach for marginalized communities, ensuring that they are executed efficiently and with measurable outcomes. I also have a strong background in organizing events and managing stakeholder relationships to ensure seamless execution and success. In addition, I have extensive experience working with teams to analyze program performance, compile data, and provide actionable insights that drive improvements. I am passionate about sustainability and have successfully led greening initiatives, while also securing grants to support program expansion and growth. I am committed to delivering data-driven solutions and sustainable results that help organizations achieve their goals. Let’s work together to bring your project to life!Change Management
Public HealthGrant Writing ConsultationProgram ManagementProgram EvaluationBudgeting & Forecasting SoftwareProject PlanningStakeholder ManagementEvent ManagementData EntryMarket ResearchAcademic ResearchProject Management - $10 hourly
- 4.9/5
- (22 jobs)
🚀I am thrilled to present myself s a seasoned Monday.com Expert, Project Manager, Business Analyst, and Process & Productivity Specialist. With a strong focus on Monday.com CRM, Workflow Management, and project management strategies, I am passionate about helping businesses streamline operations and achieve peak productivity. 🌟I bring over 4 years of experience and a proven track record of excellence with both current clients, former clients and organizations. I am dedicated to delivering excellent results and consistently going the extra mile for each and every client. 🗓️ Project Management Extraordinaire: I thrive in analyzing challenges, crafting efficient plans, and leading teams to on-time, quality completion. My problem-solving skills and efficient management ensure seamless project execution. 🔧 Process Virtuoso: I excel at optimizing workflows, identifying opportunities for streamlining, automation, and seamless tool integration. My focus is maximizing your team's time and enhancing operational efficiency. ✅Monday.com Champion: I excel in creating systems for long-term sustainability. From initial setup to ongoing support and integration optimization, I unlock Monday.com's full potential for teams, driving success. 💼 Sustainable CRM Automation: Automation, analytics, and efficient processes are the foundation of my approach. I construct systems that drive long-term sustainability, fostering operational excellence and growth. 📌My strategy emphasizes hands-on teamwork, including consistent synchronization meetings with clients and the development of stakeholder mapping tools for every project, all aimed at fostering transparent communication and smooth operational efficiency. Feel free to reach out with any questions – hope to speak soon! Warm regards, Fredrick U.Change Management
Customer Relationship ManagementMake.comTask AutomationDigital Project ManagementZapierProject WorkflowsCRM AutomationCRM SoftwareAdministrative SupportAutomated WorkflowAsanaClickUpNotionProject Management - $50 hourly
- 0.0/5
- (0 jobs)
Hello, I’m Peniel Stephenson. With over three years of experience delivering innovative, technology-driven solutions, I have successfully managed and led complex projects across industries such as edtech, fintech, oil and gas, manufacturing, and IT consulting. I bring a proven track record of delivering projects on time and within budget, consistently exceeding client expectations. By leveraging a blend of Agile and Waterfall methodologies, I am committed to driving efficiency, fostering collaboration, and ensuring that every project meets its goals within the established timeframe and budget. My strengths lie in stakeholder management, risk identification and mitigation, project planning, and change management, all of which are critical in ensuring smooth project execution and successful outcomes. With a strong focus on tracking progress, analyzing variances, and managing risks, I maintain a strategic mindset to ensure projects stay on course and deliver results. Delivering on time is not just a goal; it’s a standard I uphold in every task.Change Management
TrelloAsanaERP SoftwareMicrosoft ProjectTechnical Project ManagementWaterfallProblem SolvingCommunication SkillsRisk ManagementProject PlanningProject Management - $5 hourly
- 0.0/5
- (0 jobs)
I am a customer service representative passionate about interfacing with customers to ensure the achievement of projections and continued patronage. I create high-quality professional relationships with callers, fully committing to following company procedures and winning loyal customers. In my latest role as a customer care representative and data analyst, I devise customer-centric strategies to ensure that the organization prioritizes its customers, deriving valuable insights from data to identify loopholes in service delivery and identify untapped opportunities which have increased customer value by 25%. My customer service prowess has drastically spiked sales and marketing results, allowing me to upsell and cross-sell products and services and increase customer expansion rates. This experience has improved my problem-solving, communication, leadership, flexibility, adaptability, teamwork, and negotiation skills. In my customer service experience, I have contributed the following: 1. Utilized de-escalation techniques and proposed ideal solutions for customer issues, resulting in a 25% reduction in order cancellation rates. 2. Improved customer lifetime value by 30% by devising pricing experiment. 3. Identified opportunities to improve customer experience, gaining a 98% rating My core competence includes: Customer Service, Microsoft Access, Sales, Customer Satisfaction, Customer Support, Customer Service Management, Customer Experience, Troubleshooting, Salesforce.com, LiveChat, Hubspot, Inbound Calls, Lead Generation, Customer-Centric Strategies, Customer Base Expansion, Front Office Operations, Customer Care, Customer Relationships, and Upselling. I have strong problem-solving skills evident in my ability to handle a variety of disputes while facilitating quick and efficient resolutions over the phone. I have a proven ability to multitask and use multiple devices and software to interface with customers, such as MS Excel, Word, Live Chat, and Zen desk.Change Management
Customer Experience Management SoftwareStrategyCustomer Experience ResearchComplaint ManagementOperations Management SoftwareTroubleshootingLeadership SkillsMultitaskingTime ManagementCollaboration ToolCreative StrategyStrategic PlanTeam ManagementEmotional Tone - $15 hourly
- 0.0/5
- (0 jobs)
IT Strategist | Digital Transformation | Agile Project Manager Imagine a dynamic problem solver and solution-builder, skilled in project management and business analysis, ready to transform challenges into triumphs. That is me! with over 6 years of diverse experience, I thrive on untangling those knots, using my problem-solving superpowers to build successful solutions. My passion lies in, project management, change management, and improving business processes. I excel in adding value to projects and delivering exceptional service to clients. My knack for nurturing relationships with internal and external stakeholders has been a cornerstone of my success. Think of me as your project cheerleader, leading the way with clear communication and a positive attitude. Here is the best part: I don't just talk the talk, I walk the walk! Throughout my career, I have consistently exceeded expectations.I am a go-getter who thrives in fast-paced environments and gets a kick out of achieving ambitious goals.Change Management
FigmaTrelloMicrosoft ProjectBusiness Process AutomationBusiness AnalysisBusiness ManagementProject Management - $25 hourly
- 0.0/5
- (0 jobs)
I'm a data driven operations manager across different levels of management, with experience in product design and support, after sales and renewable energy. I can help yu; 1. Audit your business, production, manufacturing etc processes and recommend areas of improvement using available resources 2. Coordinate and/or champion inventory audits 3. Conduct pricing reviews 4. Manage after sales supportChange Management
Operations Management SoftwareCross Functional Team LeadershipSix SigmaMarket ResearchProject Management Want to browse more freelancers?
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