Hire the best Change Management Specialists in Lagos, NG

Check out Change Management Specialists in Lagos, NG with the skills you need for your next job.
  • $20 hourly
    Bringing over 6 years of extensive experience in management consulting, I am dedicated to driving organisational transformation through strategic initiatives. With a strong foundation in business analysis, change management, and a focus on fostering intercultural understanding and organisational culture, I am committed to delivering impactful results for my clients. Key Skills: Organisational Transformation: Proficient in designing and executing transformational strategies to enhance organisational efficiency, productivity, and adaptability. Business Analysis: Skilled in analyzing business processes, identifying areas for improvement, and developing innovative solutions to address complex challenges. Project Management: Experienced in leading diverse teams, managing project scopes, budgets, and timelines, and ensuring successful project delivery from inception to completion. Change Management: Prosci Certified Change Management Practitioner, equipped to navigate organisational transitions and mitigate resistance to change effectively. Organisational Culture: I have a deep understanding of organizational dynamics and cultural influences, with a certification in Organizational Culture and Intercultural Management by The Culture Factor (formerly Hofstede Insights), enabling me to foster positive workplace cultures conducive to success. Why Hire Me: - Proven expertise in organisational transformation, business analysis, and project management. - Strong interpersonal and communication skills are essential for collaborating effectively with stakeholders at all levels. - Committed to delivering tailored solutions that drive sustainable business success. Let's Collaborate: If you're seeking a dynamic and results-oriented management consultant to support your organisational goals, I'm here to help. Let's connect and discuss how we can work together to achieve your objectives.
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    Management Consulting
    NVivo
    Qualitative Research
    Business Writing
    Presentations
    Data Scraping
    Google Sheets
    Project Workflows
    Project Planning
    Data Analysis
    Project Management
    Critical Thinking Skills
    Microsoft Excel
    Data Entry
  • $10 hourly
    🚀 Elevate Your Projects to Success with -Sylvia- in Project Management 🚀 Welcome to the hub of precision-driven project management! I'm Sylvia, your go-to project manager on Upwork. With a proven track record of steering diverse projects from conception to completion, I specialize in handling seamless workflows, optimizing resources, and ensuring deliverables exceed expectations. 🎯 What Sets Me Apart: 🌟 Extensive Experience: Over 15 years of hands-on experience in project management across various industries, honing my skills in both traditional and Agile methodologies. 🌟 Proven Results: I've consistently delivered projects on time and within budget, earning praise for my meticulous planning, proactive communication, and adept problem-solving. 🌟 Tailored Solutions: Every project is unique, and I thrive on customizing strategies to suit your specific objectives, whether it's streamlining processes, enhancing team collaboration, or mitigating risks. 💼 My Expertise Spans: 🔹 Agile Project Management 🔹 Scrum Master Certification 🔹 Team Leader 🔹 Client Engagement 🔹 Risk Management 🔹 Resource Optimization 🔹 Quality Assurance Let's collaborate to transform your vision into reality. Whether you're launching a startup, scaling operations, or tackling complex challenges, I'm here to provide the strategic guidance and operational excellence your project deserves. Ready to take your projects to new heights? Send a message to me and let's discuss how I can add value to your team!
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    Community Goals & KPIs
    Time Management
    Change Communication
    Resource Allocation
    Cost Control
    Budget Management
    Client Management
    Risk Management
    Project Scheduling
    Project Planning
    Agile Project Management
  • $10 hourly
    I am your go-to Virtual assistant for: Property Management - Handling maintenance requests and repairs for your shortMarketing properties, Managing tenants, Managing rent, targeted marketing, routine property inspection, tenant communications and complaints. Airbnb Virtual Assistance - Creating a property listing for you with accurate descriptions and photos, Maintaining the property listing by updating essential information. Confirm booking requests and send welcome messages. Create a comprehensive house rules document. Answer queries before and after the check-in. Make sure your guests have a smooth check-in. Share the accurate address and route to your property. Guide the guests if they need assistance during the transit. Track cancellation requests over the phone and update the calendar. Make sure your guests leave reviews and handle negative reviews. Track rescheduling requests and delayed arrivals. General Virtual Assistant - Respond to emails and phone calls Schedule meetings Book travel and accommodations Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first point of contact Send a message today and let's grow your business!
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    Contract Negotiation
    Project Planning
    Communication Skills
    Stakeholder Management
    Scrum
    Waterfall
    Agile Project Management
    Time Management
    IT Support
    Google Workspace Administration
    Real Estate Marketing
    Social Media Marketing
    Customer Service
    Real Estate
  • $50 hourly
    An accomplished and highly skilled Technical Business Manager with over 15 years' experience within the Oil & Gas and Manufacturing industries, delivering exceptional financial turnaround, customer experience, contract execution and asset life cycle management. Demonstrable track record of ensuring the highest performance standards and processes are met through leadership and engagement of cross-functional teams. Holds a Master of Business Administration and a degree in Computer & Electronics Engineering. Proficient communicator with a proven ability to deliver high-quality customer service while prioritizing work and multitasking in demanding environments.
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    Customer Insight Analysis
    Contract Management
    Data Analysis
    Financial Analysis & Valuation
    Process Improvement
    Strategy
    Project Management
    Management Consulting
  • $12 hourly
    PERSONAL SUMMARY Tools: HubSpot, HRIS, Zendesk, Slack, Asana, Monday.com, Airbnb, Salesforce, Data Entry, project management, Customer service and support. As a seasoned professional with five years of experience in various roles encompassing human resources, customer relationship management, Telemarketing data entry, and email management, I bring a diverse skill set and a commitment to excellence in every task I undertake. In my role as an HR professional, I have developed a deep understanding of employee relations, recruitment, and training processes. I excel in fostering positive workplace environments and resolving conflicts with empathy and professionalism. My ability to communicate effectively and build strong relationships has contributed to successful team dynamics and employee satisfaction. As a seasoned Human Resource Operations Manager, I bring a wealth of experience and expertise in streamlining HR processes, fostering employee engagement, and optimizing operational efficiency within organizations. With a strong foundation in HR management and operational strategies, I am dedicated to driving organizational success through effective leadership, strategic planning, and continuous improvement initiatives. My professional summary in human resource management encompasses: Strategic HR Leadership: With a focus on aligning HR objectives with overall business goals, I develop and implement strategic HR initiatives that enhance organizational performance and drive sustainable growth. Operational Excellence: I possess a proven track record of optimizing HR operations through the implementation of efficient processes, technology solutions, and best practices. I am adept at managing recruitment, onboarding, performance management, employee relations, and compliance functions to ensure smooth and effective HR operations. Employee Engagement and Development: Recognizing the importance of fostering a positive work culture, I prioritize initiatives that promote employee engagement, satisfaction, and retention. Through training programs, career development opportunities, and effective communication channels, I cultivate a supportive environment where employees can thrive and contribute their best work. As a customer relationship manager, I have honed my skills in understanding customer needs and resolving issues promptly and efficiently. I prioritize customer satisfaction and strive to exceed expectations in every interaction, fostering long-term relationships and driving. Business growth. Building and Managing Customer Relationships: Developing strong relationships with customers by understanding their needs, preferences, and concerns. This involves regular communication, proactive outreach, and personalized interactions to ensure customer satisfaction and loyalty. Customer Service and Support: Providing exceptional customer service and support throughout the entire customer lifecycle. This includes addressing inquiries, resolving complaints, and ensuring timely responses to customer requests to maintain high levels of customer satisfaction. Customer Engagement and Retention: Implementing strategies to engage customers and encourage repeat business. This may involve loyalty programs, special promotions, and targeted marketing campaigns designed to retain existing customers and encourage brand advocacy. Gathering and Analyzing Customer Feedback: Collecting feedback from customers through surveys, reviews, and other channels to gain insights into their experiences and preferences. Analyzing this feedback helps identify areas for improvement and informs strategic decision-making to enhance the overall customer experience. Outbound Calls: Making outbound calls to potential customers based on provided leads lists or databases. Product or Service Promotion: Introducing and promoting products or services to prospective customers over the phone. Generating Sales Leads: Identifying and qualifying leads through effective communication and probing techniques. Explaining Features and Benefits: Clearly explaining the features, benefits, and value propositions of products or services to potential customers. Handling Objections: Addressing customer objections and concerns persuasively to encourage interest and potential sales. Scheduling Appointments: Scheduling appointments or product demonstrations for interested customers. Maintaining Call Records: Recording call details, outcomes, and customer feedback in CRM systems or databases for future follow-ups and analysis. Meeting Sales Targets: Working towards achieving sales targets and key performance indicators (KPIs) set by the organization.
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    Phone Communication
    HR & Business Services
    Time Management
    Telemarketing
    Human Resource Management
    Data Entry
    Customer Support
    Data Analysis
    Email Management
    Customer Relationship Management
    Information Analysis
    Technical Support
    Customer Service
    Staff Recruitment & Management
  • $35 hourly
    Lead IT projects with a hands-on, collaborative approach, prioritizing teamwork and efficiency Over 10 years of experience managing diverse aspects of IT projects, encompassing deployment, installation, maintenance, and troubleshooting Proficient in balancing cost-benefit analysis with technical requirements to ensure project alignment with organizational and regulatory standards Skilled in conducting comprehensive project reviews, assessments, and reports to uphold rigorous standards and achieve successful outcomes
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    Resolves Conflict
    Data Analysis
    Continuous Improvement
    Technical Project Management
    Stakeholder Management
    Problem Solving
    Risk Management
    Budget Management
    Leadership Skills
    Time Management
    Communication Skills
    Agile Software Development
    Information Technology
    Microsoft Project
  • $28 hourly
    I BUILD PEOPLE | I BUILD SYSTEMS | I DELIVER TROPHIES A seasoned, multi-sectorial, multinational and multi-dimensional professional with almost 3 decades corporate experience, I am very passionate about PRODUCTIVITY and SUSTAINABILITY. The skills, competencies and knowledge that I have acquired over the years equips me robustly to facilitate the conceptualization and actualization of goals and targets. So, I am able to: - stimulate the visioning process; - drive a clear and smart articulation of the vision; - reduce this vision into SMART goals and targets; - deconstruct these goals and targets, so that everyone involved understands them, as well as their role in their achievement; - setup, configure, and motivate the team to go above and beyond; - and acculturate all these variables into the DNA of the organization, so that winning becomes a way of life. I have worked in the United Nations, Telecommunications, Oil and Gas, Courier and Logistics, FinTech (including software development), eCommerce, and AgroTech industries - Nigeria, West Africa, East Africa, Middle East. Excellence is my signature!
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    Management Consulting
    Business Analysis
    Leadership Development
    Business Development
    Human Resource Management
    Organizational Design & Effectiveness
    Project Management
    Executive Coaching
    Performance Management
    Strategic Planning
    Process Documentation
    Process Optimization
    Process Engineering
    Data Analytics
  • $15 hourly
    I am a seasoned Project Manager and Scrum Master with extensive experience in crafting strategies and initiatives aimed at fostering business growth. My approach centers on creating value for stakeholders by effectively harnessing and mobilizing talent to achieve tangible business outcomes. With a proven track record, I have consistently led teams in the successful development of high-quality software solutions, always delivering on time and within budget. My skill set encompasses an array of Agile methodologies, adept stakeholder management, and meticulous facilitation of Agile ceremonies. I thrive in orchestrating complex projects with multiple deadlines, demonstrating exceptional organizational skills. My expertise spans communication, IT project management, streamlining business processes, SAAS operations, and the adept management of high-profile client relationships. My focus lies in the successful delivery of digital transformation projects, and I am committed to contributing immensely to their success.
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    Quality Assurance
    Azure DevOps
    Jira
    Resource Allocation
    Stakeholder Management
    Scaled Agile Framework
    Agile Software Development
    Product Discovery
    Project Delivery
    Scheduling
    Communication Skills
    Scrum
    Microsoft Project
  • $30 hourly
    i am best at writing - - creative writing - academic research writing - novels or short stories - blogs - copywriting - business plan drafting - project plan creation - transcription - discord serve chatting - assistance with academic thesis and dissertation - English language tutoring - Business management tutoring - legal documentation
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    Administrative Support
    Business Writing
    Academic Research
    Business Presentation
    Market Research
    Creative Writing
    Microsoft Project
    Company Research
    Resume Writing
    Business Plan
    Business Management
    Academic Writing
    Project Management Office
    Strategy
    Project Management
    Project Risk Management
  • $7 hourly
    Allow me to empower your team's potential! Navigating through project complexities? I'm Chioma, a seasoned project management specialist proficient in Trello, ClickUp, and Monday.com. Here's how I can assist: -Harmonize workflows and automate tasks -Amplify team efficiency and communication -Ensure timely project delivery, surpassing expectations -Here's what I bring to the table: Tailored project management solutions Extensive training and ongoing support Seamless migration of Standard Operating Procedures to CRM platforms Compelling data visualization and actionable insights My toolkit encompasses: Monday.com, ClickUp, and Notion Asana, Trello, Google Suite, and beyond Ready to crush deadlines and achieve your project goals? Contact me today to discuss how I can help you achieve your organizational goals.
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    Problem Solving
    Risk Management
    Project Management
    Virtual Assistance
    Business Operations
    Administrative Support
    Project Timelines
    Process Development
    Communications
    Project Workflows
    Business Process Automation
    IT Project Management
    CRM Automation
    Automation
  • $20 hourly
    Hi and thanks for visiting my profile! My name is Augustus, I am a Project Manager, and always have been at heart. I’ve always exceled at managing big-picture projects and teams of individuals. I have extensive experience in delivering proven results through management of technical operations & projects, within time and budget constraint. I’m passionate about translating project vision & objectives into reality, offering tangible results in line with client expectations. I have an in-depth knowledge about policies, methods, and procedures involved in both agile and waterfall project management & have a personal track record of getting the best results out of the project I handle, with great customer satisfaction. I tend to form personal connections with my project team members, which helps us achieve our project goals faster by improving teamwork and collaboration. ✅ PMP® Certified Project Manager ✅ ISO 9001:2015 Certified Internal Auditor ✅ COREN Licensed Professional Engineer ✅ Corporate Member Nigerian Society of Engineers Key Competencies: 📌 Leadership and Management 📌 Project Management 📌 Strategic Planning and Implementation 📌 Change Management 📌 Agile Methodology 📌 Process and Performance Optimization 📌 Budget Management 📌 Stakeholder Management 📌 Asset Maintenance Management Technologies: 📍MS (Project, Excel, Word, Teams) Clarizen, Odoo ERP. Methodologies: 📍Waterfall, Agile, Scrum, Kanban. Key Achievements: 💎 Managed the implementation of a $250k e-commerce function, achieving all key milestones on time and under budget, resulting in a 33% increase in annual company revenue. 💎 Managed a project to revamp the company website and e-commerce platform, contributing to a 30% increase in customer reach and 25% boost in company sales. 💎 Increased project revenue by 35% using Lean methodologies to minimize resource wastage and optimizing efficiency of processes. 💎 Successfully led and managed a cross-functional, cross-cultural, and globally remote project team of up to 50 people in the installation of an Intercontinental Submarine Direct Shore End Cable in Nigeria (Google/WIOCC Equiano Cable Landing) the success of this project resulted in 35% increase in annual company revenue. 💎 Successfully implemented a 5-years maintenance project plan for 53 retail stations in Southwest and North Central of Nigeria. 💎 Reduced maintenance cost by 55% by implementing several best practice processes which increased productivity by an average of 30% and reduced the average fix time by 15%. 💎 Managed the complete rebranding and renovation of ten (10) Gas Stations in Southwest from Front-End Engineering Design (FEED) to commissioning. I am passionate about Project Management and enjoy breaking down significant problems into smaller tasks and coming up with sustainable solutions that solve the whole. For any questions or inquiries, please do not hesitate to contact me directly here, and I will be happy to interact.
    vsuc_fltilesrefresh_TrophyIcon Change Management
    Kanban Methodology
    Stakeholder Management
    Cross Functional Team Leadership
    Problem Solving
    Project Management
    Budget Management
    Root Cause Analysis
    Communication Skills
    Quality Management System
    Agile Project Management
    Customer Relationship Management
  • $5 hourly
    My nam is Aisha. Welcome to my profile. I am an experienced C-suite executive assistant (remote) with a proven track record of providing exceptional administrative and organizational support to clients across diverse industries. With over 7 years of experience, I possess a wide range of skills that enable me to deliver high-quality results, including project management, calendar management, email management, research, customer service, data entry, and more. I am a native English speaker who is a proactive problem solver, committed to optimizing productivity and streamlining operations for my clients. I pride myself on my ability to work independently while also being a team player. With an excellent communication skills working with different software. I am also tech-savvy and familiar with a range of tools and software, including Google Suite, Microsoft Office, Trello, Asana, Slack, and CRM systems. ✅ Virtual Assistant ✅ Administrative Support ✅ Data Entry ✅ Customer Service Representative/Customer Support Team Lead ✅ Customer Support (Email, Phone, Live Chat, FB & IG Messenger) ✅ Executive Support ✅ Calendar management ✅ Scheduling appointment ✅ Social Media Management ✅ Email Management and Marketing ✅ Lead Generation and general research ✅ Responding to customers' inquiries ✅ E-mail writing and follow-ups ✅ Organizing files, folders, and e-mails ✅ Set up meetings between clients ✅ Communicate and coordinate with suppliers and customers- negotiation skills ✅ Process customer questions in emails or chat ✅ Community Management. ✅ Project Management: Asana, Slack, Trello,. ✅ Internet & Web Research + Web Scraping + Web Mining ✅ Appointment Scheduling ✅ MS Office Suite (Ms Word, Ms Excel, PowerPoint, Outlook) ✅ Expert in Google Workspace ( Google Doc, Google Sheets, Slide, Form, Drive) ✅ Talent Recruiting, Screening, and Onboarding ✅ Create Invoices and Receipts ✅ PDF Conversion and Editing ✅ Calendly, Zoom, MS Teams, Google Meet, Skype, A highly skilled, resourceful and ambitious professional with over 7 years’ experience in customer service, administrative duties, recruitment and executive management, possessing interpersonal communication, negotiating, leadership, organizational and time management skills with high sense of confidentiality which is currently being used in my present roles.
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    Graphic Design
    Time Management
    Organizational Design & Effectiveness
    Research Documentation
    Email Management
    Social Media Management
    Communication Skills
    Customer Service
    Data Entry
    Project Management
    Calendar Management
    Microsoft 365 Copilot
    Microsoft Project
    Trello
  • $30 hourly
    “I’m a social media manager with experience in building a community for small and medium sized businesses. Whether you’re trying to win work, list your services or even create a engagement for ur pagw– I can help! I’m experienced in community management, promote ur social media, account creation I’ll fully project manage your brief from start to finish Regular communication is really important to me, so let’s keep in touch!”
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    Online Community
    Account Management
    Social Media Marketing
    Social Media Management
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