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Hire the best Chat Support Specialists in Medellin, CO

Check out Chat Support Specialists in Medellin, CO with the skills you need for your next job.
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Clients rate Chat Support specialists
Rating is 4.7 out of 5.
4.7/5
based on 107 client reviews
  • $12 hourly

    • 4.7/5
    • (19 jobs)
    Welcome to my profile! I'm a freelancer with a B.A. in Foreign Languages and a solid background in customer service, sales and technical support across various industries. Services I offer: ✓ Customer Service & Support (Inbound and Outbound) ✓ Inbound Sales & Appointment Setting ✓ Technical Support & Helpdesk Assistance ✓ Email and Chat Support ✓ Client Relations & Needs Assessment ✓ Sales Lead Generation & Nurturing ✓ Bilingual Support (English, Spanish, French) ✓ Social Media Engagement & Management ✓ Admin Support & Calendar Management CRM & Project Management Tools Experience: • Salesforce • Zendesk • Crisp • Intercom • Asana • Hubspot • Zoho • Freshdesk • LiveChat • LiveAgent • Pipedrive • Shopify • Monday.com • Help Scout • Trello
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Management Skills
    Salesforce
    Inbound Inquiry
    Email Support
    Online Chat Support
    Technical Support
    Healthcare
    Customer Support
    Order Tracking
    Zendesk
    Live Chat Software
    Email Communication
  • $12 hourly

    • 5.0/5
    • (5 jobs)
    Bachelor's degree in advertising, Highlights of my experience include. - Spanish text transcription, Spanish content writing, - Performing extensive support functions, including web content management, communicating with teams, sending newsletters and coordinating overall operations, while maintaining a consistent level of professionalism and accuracy. - Communicate constantly via phone, email and Zoom, ensuring continuous and reliable contact throughout the day. - Demonstrate proficiency in a wide range of software programs, including social media channels. - Balance multiple tasks within time sensitive environments while providing high-level organization and interpersonal skills. With my proven commitment to providing the highest level of virtual assistance, I am well prepared to extend my track record of exceptional service to your business. I appreciate the opportunity to discuss this position further and my qualifications with you.
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    UGC
    Video Annotation
    Annotated Screenshot
    Audio Recording
    Data Annotation
    Data Labeling
    Social Media Ad Campaign
    Administrative Support
    Canva
    Online Chat Support
    Customer Service
    Slack
    Facebook Ads Manager
    Spanish
    Audio Transcription
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    My goal is to support the tasks that is the most tedious, and that are preventing you from dedicating time to what makes your business grow. I am a specialist in Seo, digital marketing, data search assistant, copy writing, creative writing, creation of articles for Blog, digital sales... *Virtual assistant, administrative tasks and agenda management. Orderly, responsible and very committed. I am passionate about excellence in my work.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Salesforce CRM
    Sales
    Virtual Assistance
    Review
    SEO Writing
    Article
    Creative Writing
    SEO Content
    Copywriting
    Customer Service
    Online Chat Support
    Spanish
    Content Writing
    General Transcription
    Data Entry
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    I am a skilled virtual assistant with proficiency in data entry and passionate about efficiency and organization. A native Colombian Spanish speaker, I have a keen attention to detail and I am a fast learner. My previous experience as an IT analyst has equipped me to resolve various issues, excel in time management, and provide clarity in a diverse range of environments and situations. I am committed to contributing to the success of your team while simultaneously being as efficient as possible. Services I can offer you: ✔ Structuring, organizing, creating and editing documents and digital files using Microsoft Office (Excel, Word) and Google Suite (Google Sheets, Docs) ✔ E-mail management ✔ Agenda and event management with Google Calendar ✔ Virtual assistant ✔ File conversions ✔ Data entry ✔ Online research skills ✔ PDF to Excel/Word ✔ Customer service (chat, email) Tools I can use: ✔ Microsoft Office skills (Advance Excel - Word, Intermediate PowerPoint) ✔ Handling Google Suite (Docs, Sheets, Forms, Slides, Diagrams, Colab) ✔ Zoom management ✔ Slack management ✔ Asana management
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    ChatGPT
    PDF Conversion
    Google Sheets
    Online Chat Support
    Colombian Spanish Dialect
    Spanish
    Data Entry
    Copy & Paste
    Customer Service
    IT Support
    Drive Software Solutions DRIVE
    Microsoft Excel
    Computer Skills
    Microsoft Office
  • $18 hourly

    • 5.0/5
    • (25 jobs)
    Detail-oriented person with critical thinking and problem solving skills. Experience as Project Manager and App development advisor, ability to carry on projects development and assiting on schedule management. Multichannel customer service with professional or casual engagement depending on the customer demographics. Excellent typing (speed and vocabulary) knowledge on several markets and e-commerce environment. Dependable and commited worker, with ease of learning and leadership profile. Trilingual (English, Spanish, Portuguese). Thank you for your time, please feel free to contact me with any questions and/or potential contract work!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Customer Service
    Customer Support
    Social Media Content Creation
    Customer Engagement
    Crowdfunding
    Process Development
    Mobile App Testing
    Leadership Skills
    Email Support
    Social Media Management
    Online Chat Support
  • $12 hourly

    • 3.6/5
    • (4 jobs)
    ⭐Customer Service BPO - 8 Years of Skills Experience : ⭐Appoiment Setter 4 Years⭐ Cold-Caller4 Years ⭐VA 4 Years 🕒 Flexible full-time hours ✅ If you need me you will have a professional with the following skills: 📧 (E-mail, Chat, Voice) ✅1.Communication. ✅2.Teamwork. ✅3, Rapport Builder. ✅4.Negotiation and persuasion. ✅6.Leadership. ✅7.Organization. ✅8.Perseverance and motivation. ✅9.Ability to work under pressure. ✅10.Confidence. ✅11.Resilience. ✅12. Open to feedback and criticism. ✅13. Responsible & committed. ✅14. Adaptability and always following the rules on a 100% based. 🔥 Tech-Skills : ⭐Lean Six Sigma White Belt Certified (currently in Yellow Belt training) ⭐Leadership Development Certified Life Coach ⭐Upwork Readiness Certified ⭐Proficient in Project Management ⭐Proficient in SalesForce Sales Cloud ⭐Proficient in Microsoft Office Suite ⭐Proficient in KPI Supervisory ⭐Type 115 WPM ⭐Fluent in English & Spanish 🏠Experience: 🔥Sales Supervisor – FitBit Inc. in the customer service and sales department, initiated outbound phone calls to current FitBit customers to obtain new business lines. Responsibilities include supervising a team of 20 people in comprehensive roles. Overlooking data usage, log calls, monitoring procedures, and ensuring the best quality interaction with FitBit users internationally. Responsible for increasing the KPI targets of the corporation and increasing client support avenues for FitBit in financial, sales, and service. Sales Concierge – Ticket Express. January 2014 – February 2016. Responsible for oversight of ticket sales of events across all of Colombia. Responsibilities included ensuring 10,000 tickets sold every month for concerts, events, and entry to conventions. It also served as a personal concierge for high-end ticket clients and brokering special deals for their needs. Average sales per month ranged from 15M-25M Colombian pesos, increasing the revenue for Ticket Express by more than 10M pesos from before I moved into the position. --------------------------------------------------------------------------------------------------------- 📧Chat / Email - Customer support Agent for more than 1.5 years. Providing Troubleshooting and guidance for sports trackers and watches in the market. - Company: Fitbit 📧Chat / Email - Supervisor for customer support teams for more than 3 years. Providing KPI reports and attendance información. Making sure Quality is excellent for our customers. ✅ Certified in the Lean six sigma program and Leadership Guidance ✅Certified in Rapport building for sales and customer support material relates to QA and HR. ✅Certified on Salesforce tool for KPI information and chat interactions. ✅Immigration Consultant for companies from Texas: 2020 January-2023 June 6: Cold Calling and appointment setter with the lawyer of the firm and how we can help immigrant people to get their work visas or USR. Selling packages of the firm and explaining the process step by step. ✅ B2B RealState Manager – HomeVestors (Texas). March 2018 – June 2019: Performing Cold Calling for the company Homevestors in Texas - Appointment setter and supervising that the rest of the team complete the calls of the week and appointment amount to get good results - I got this option from Upwork Platform as a remote agent from Colombia.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Scheduling
    Phone Communication
    Leadership Development
    Rapportive
    Customer Satisfaction
    Product Knowledge
    Sales Strategy
    Style Guide
    Troubleshooting
    Salesforce Sales Cloud
    Email Support
    Online Chat Support
  • $12 hourly

    • 5.0/5
    • (5 jobs)
    I'm a graphic designer with more than 10 years of experience. Web designer since 2006. I have been working as a freelancer since 2006 for big and small brands almost 3 years of experience on mapping and tagging detail images for a company on london 15 years of experience in customer service in call centers, medical assistant, e-commerce. community manager for small brands.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Order Tracking
    Online Chat Support
    Social Posts
    Image Editing
    Order Processing
    WhatsApp
    Social Media Website
    Copywriting
    Translation
    Customer Service
    Shopify
    WordPress
    Data Entry
  • $8 hourly

    • 4.6/5
    • (11 jobs)
    Engaging and upbeat customer care specialist with excellent verbal and written communication skills and over 5 years of experience working for call centers. Familiar with several CRM platforms and software applications for database management. Experienced handling complaints, providing technical support, and doing appointment setting, cross-sales, follow-up, and cold calling. Energetic and enthusiastic team worker. Proactive, attentive, polite, professional, and empathetic, with a good sense of humor that has let me achieve high customer satisfaction scores. Service is my passion. I enjoy helping others because it makes me feel important and valuable. As a self-learner and tech-savvy, it turns out truly rewarding when I accomplish the resolution of on-the-spot problems using my knowledge and expertise. I don't give up easily and am very self-dependent and goal-oriented.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    JavaScript
    WordPress
    SCSS
    HTML5
    Online Research
    Customer Support
    Communication Etiquette
    Email Communication
    Cross-Selling
    Appointment Setting
    Microsoft Excel
    Cold Calling
    Active Listening
    Online Chat Support
  • $12 hourly

    • 5.0/5
    • (9 jobs)
    More than five years of experience achieving clients' satisfaction, developing optimization strategies, and maintaining the satisfaction of your customers' expectations. I am very detailed and independent as a virtual assistant and customer support specialist. I will always perform tasks assigned to me in the best possible manner. I have excellent organizational skills. I am a tech-savvy, self-taught person who is always ready to learn and adapt to new environments. Enthusiastic to contribute to the team's success through hard work and goodwill. I am prepared to improve your business with my knowledge and experience. Ensured success and satisfaction signature on every job I did. Software that I can use: - Asana - ClickUp - Monday - Teamwork - Notion - Clickfunnels - Ontraport - Hubspot - Salesforce - Google Docs - Canva - Facebook Ads Manager - E-commerce - Intercom - Zendesk -Quickbooks online -Xero
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    Administrative Support
    Communication Etiquette
    Product Knowledge
    Interpersonal Skills
    Customer Support
    Ticketing System
    Customer Service
    Customer Satisfaction
    Online Chat Support
    Inbound Inquiry
    Email Support
    Phone Support
  • $10 hourly

    • 5.0/5
    • (1 job)
    💰 "TIME IS GOLD" Spend your valuable time growing your business, and let a virtual professional do the rest! Are you always busy? Need more time or wish you had another “You”? I am here to help you, virtual administrative assistant...🔸🔸 what can I do it? ✅ Administrative services ✅ Email management ✅ Calendar management ✅ Schedule ✅ Make/Answer calls from customers and potential buyers ✅ Travel planning ✅ Creation and administration of mail, online stores, and social networks ✅ Customer service ✅ Customer support ✔ Expert in Customer Service ✔ You can balance more your work and your life. ✔ You’ll have more time for more projects. ✔ I will help you perform tasks ranging from the most basic to the most technical, which can accelerate and improve processes in your company, business or customer. ✔ I am honest, organized, effective, actively listening, perfectly following instructions, and always learning. ✔ Expert in Canva. ✔ I learn fast. I can help you with... ✅ Edit videos ✅ Canva ✅ SEO ✅ Thumbnail Designer ✅ YouTube (videos, shorts, cover, schedule videos, SEO, etc.) ✅ Instagram (Reels, posts, editing, customer service) ✅ TikTok ✅ Chat Support ✅ Data Entry ✅ Gmail ✅ Hotmail ✅ Notion ✅ Research ✅ Google Drive 🔸 I assure you that my work will be recognized, and you will not regret it. 🔸 I look forward to working together!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Scheduling & Assisting Chatbot
    Administrative Support
    Travel Planning
    Online Chat Support
    Customer Support
    Customer Service
    Scheduling
    Google
    Virtual Assistance
    Video Editing
    Translation
    Marketing
    YouTube
    Instagram
    Canva
  • $4 hourly

    • 5.0/5
    • (9 jobs)
    I am Alex A. Restrepo I live in Medellin Colombia, I have been a virtual sales and collections assistant for more than 1 year of experience, I handle spelling very well by quickly writing many words per minute and with good spelling, I handle Word, Excel, PDF formats very well to the client's need. I have also translated text formats from English to Spanish with very good spelling, greetings and blessings. Soy Alex A. Restrepo vivo en Medellin Colombia, he sido asistente virtual de ventas y cobranza mas de 1 año de experiencia manejo muy bien la ortografia al escibir rapidamente muchas plabras por minuto y con buena ortografia,manejo los formatos de Word, Excel,Pdf muy bien a la necesidad del cliente. Tambien he Traducido formatos de textos en ingles al español con muy buena ortografia, saludos y bendiciones.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Virtual Assistance
    Voice Recording
    English to Spanish Translation
    Virtualization
    Email Communication
    Customer Service Training
    Online Chat Support
  • $16 hourly

    • 5.0/5
    • (2 jobs)
    Experience in the customer service area working as a bilingual agent taking chats, calls, and sending emails. Experience in supply chain management for an eCommerce business handling managerial tasks such as making sure we are filing everything correctly, paying invoices, making sure we don't run out of inventory, communicating with our vendors and warehouses, and handling customer service. I pay great attention to detail and can creatively and quickly solve problems. I am a great listener and a fast learner. Top Skills and Interests: Customer Service Project Management eCommerce Moderating Social Media Supply Chain eCommerce
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    Inventory Management
    Customer Support
    Data Entry
    Administrative Support
    Supply Chain Management
    Ecommerce
    Freight Forwarding
    Phone Support
    Online Chat Support
    Email Support
    Startup Company
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    ⭐ Losing potential leads because you can’t keep up with client communications? ⭐ Struggling to focus on growing your business because of endless admin tasks? ⭐ Falling behind on keeping crucial company data updated, leaving potential opportunities on the table? 𝒀𝒐𝒖 𝒂𝒓𝒆 𝒊𝒏 𝒕𝒉𝒆 𝒓𝒊𝒈𝒉𝒕 𝒑𝒍𝒂𝒄𝒆; 𝑰 𝒂𝒎 𝒉𝒆𝒓𝒆 𝒕𝒐 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖 𝒕𝒂𝒌𝒆 𝒄𝒂𝒓𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒎𝒐𝒔𝒕 𝒑𝒓𝒆𝒄𝒊𝒐𝒖𝒔 𝒕𝒓𝒆𝒂𝒔𝒖𝒓𝒆 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆... 𝒚𝒐𝒖𝒓 𝒕𝒊𝒎𝒆 ⏳ 🙋‍♀️I have over 10 years of experience in the administrative field and customer service. During this time, I have successfully assisted companies in enhancing their customer service levels, support, and satisfaction. I can ensure that your client's and company's requirements are met promptly and efficiently. 👌 𝐌𝐲 𝐠𝐨𝐚𝐥 𝐢𝐬 𝐭𝐨 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮 𝐬𝐨 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐬𝐩𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐧𝐝 𝐭𝐚𝐤𝐢𝐧𝐠 𝐢𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥.🚀 𝗛𝗲𝗿𝗲 𝗶𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 👇 ✅CRM ✅Data Entry ✅Chat Support ✅Google Sheets ✅ Excel Database ✅ Microsoft Office ✅Mail Management ✅Customer Service ✅Customer Support ✅Community Manager ✅Administrative Support ✅Digital Platform Support ✅Text correction and translation ✅Social Media Customer Service 𝗦𝗼𝗳𝘁 𝗦𝗸𝗶𝗹𝗹𝘀 👇 ☑Initiative ☑Teamwork ☑Tracking ability ☑ Self-motivation ☑Proactive attitude ☑Attention to detail ☑Flexibility and adaptability ☑Ability to work autonomously ☑Empathy and Active Listening ☑Clear and Effective Communication ☑Organization and Time Management ☑Confidentiality and professional ethics These soft skills, combined with my experience as a virtual assistant, allow me to provide exceptional service and build good working relationships with clients. I am committed to adding value to your company through my customer-focused approach and ability to adapt to various work situations.👩‍💻 𝐈 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐛𝐞 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦, 𝐥𝐞𝐭❜𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫❗ 🤝
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Executive Support
    Virtual Assistance
    Administrative Support
    Communication Skills
    Social Customer Service
    Community Moderation
    Customer Service
    Online Chat Support
    Social Media Management
    Customer Support
    Email Support
    Customer Satisfaction
    Email Communication
    Data Entry
    Microsoft Word
  • $5 hourly

    • 4.5/5
    • (1 job)
    Extensive experience of more than 10 years in Sales and Sales Marketing allow me to provide the necessary support in various activities of this process: - Generation of potential clients through Digital Marketing tools (social networks, e-mail marketing) - Attention and customer service, presentation of products and / or services according to the needs of the client and the guidelines of you, as a company or business - Closing sales and customer loyalty with after-sales service. In addition to this, I am in continuous learning and that is why I can develop various administrative activities such as keeping agendas, seeking information and ethical management of it, data capture, preparation of presentations and summaries, management of Design tools such as Canva, Photoshop, Inshop and data management tools like Google Docs, Microsoft Office. I like to work in a team and with good communication. I am interested in broadening my experience in freelancer. If you are looking for a trustworthy, responsible person who learns and adapts quickly to achieve goals, I would like to meet you and be able to reach a good agreement.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Online Sales Management
    Salesforce CRM
    Logo Design
    Instagram Ad Campaign
    Sales Leads
    Spanish
    Communication Skills
    Administrative Support
    Canva
    Email Support
    Customer Service
    Customer Support
    Online Chat Support
    Email Communication
    Microsoft Office
  • $7 hourly

    • 5.0/5
    • (1 job)
    💯 Do you need a trustworthy person who performs simple but vital functions for your organization? 💯 Do you need an organized person who can carry out different functions? 💯 Do you need to optimize your day-to-day management? Hi, I am Angie a highly organized and detail-oriented professional providing administrative and organizational support to individuals and companies to improve productivity. My work is based on my commitment to my clients and the delivery of a high level of service, I have technical knowledge with a strong work ethic, and excellent communication skills for your clients. 𝗜 𝗰𝗮𝗻 𝗽𝗲𝗿𝗳𝗼𝗿𝗺 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝘁𝗮𝘀𝗸𝘀 ⤵ 👩‍💻 General virtual assistant. 📩 Email management / responding to customer inquiries / Email writing and follow-ups / File, folder, and email organization. 💻 Customer service by chat. telephone communication, Sales 📅 Manage calendars / schedule appointments and meetings. 📥 Customer management. (CRM) / Handle customer and employer information confidentially. / Communicate and coordinate with suppliers and customers. 📸 Photo retouching. 𝗧𝗼𝗼𝗹𝘀 💥Google search 💥Google Maps 💥Gmail 💥Google meet 💥Google drive 💥Google calendar 💥Google documents 💥Google Sheets 💥Google forms 💥(CRM) Customer Relationship Management 💥Bitrix,24 💥Canva 💥Calendly 💥Zoom 💥Dropbox 💥DocuSign 💥TouchRetouch. If you need an enthusiastic and charismatic virtual assistant, let's talk. Thank you for visiting my profile, and I look forward to assisting and working with you 🤝
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Direct Sales
    Salesforce CRM
    Sales Management
    Sales Call
    Sales Lead Lists
    Sales
    Office Administration
    Customer Support
    Email Support
    Administrative Support
    Online Chat Support
    CRM Software
    Virtual Assistance
    Email Communication
    Data Entry
  • $8 hourly

    • 0.0/5
    • (2 jobs)
    - Customer satisfaction rating of over 95% across 3 years of experience - Successfully reduced average response time to customer inquiries by 30% - Regularly exceeded monthly targets for upselling/cross-selling - Streamlined virtual assistant workflows, increasing task completion efficiency by 40% and reducing errors by 20% A dedicated and empathetic Customer Support Specialist and Virtual Assistant with over 3 years of experience seeking a position to apply my skills and knowledge in providing exceptional customer service and administrative support for your company. Skills: - Excellent written and verbal communication (Bilingual) - Empathetic and strong active listening - Time management and organization ninja - Work in US time zone - CRM and helpdesk software (e.g., Salesforce, Microsoft Dynamics, Intercom) - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Google Workspace (Docs, Sheets, Slides, Calendar, Gmail) - Project management tools (e.g., Trello, Asana) - Basic accounting and financial management
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Microsoft Dynamics 365
    Intercom
    Salesforce
    Scheduling
    Customer Satisfaction
    BPO Call Center
    Online Chat Support
    Email Support
    Phone Support
    Customer Service
    Virtual Assistance
    Customer Support
  • $20 hourly

    • 4.5/5
    • (2 jobs)
    Hi! My name is Valentina Romero Gress, and I am excited to share that I am actively seeking employment as a project manager or digital marketing. If you need help managing your tasks and projects, I'm here to assist you! ✅ Digital Marketing with experience creating and executing effective online strategies. Expert in managing advertising campaigns on social networks and search engines, as well as in data analysis to optimize performance and increase brand visibility. ✅ Administrative Support: I will provide assistance with administrative tasks, such as report preparation, creating presentations, document management, and more. ✅ Calendar Organization: I will handle the management and organization of your calendar, scheduling important meetings, appointments, and reminders. ✅ Project Management: I will assist you in planning, coordinating, and monitoring your projects, ensuring that deadlines and objectives are met. ✅ Research and Data Collection: I will gather relevant and up-to-date information to support your projects and decision-making. ✅ Customer Support: If you aim to provide excellent customer service, I can handle inquiries, resolve issues, and maintain personalized attention. ✅Other Customized Services: If you have additional specific needs, I am more than willing to adapt my services to meet your particular requirements. Why should you consider hiring me? ✅ Experience and Skills: I have extensive experience in administrative support and I am familiar with a variety of productivity tools and platforms. ✅ Organization and Confidentiality: I am highly organized, reliable, and guarantee the confidentiality of all the information and data I handle. ✅ Effective Communication: I have exceptional written and verbal communication skills, allowing me to collaborate efficiently with you and your team. ✅ Flexibility and Adaptability: I am willing to learn and adapt quickly to your needs and changing requirements. Let's join forces and create magic together! ✨💼 Thank you, and I'm eagerly waiting to hear from you soon! ------------------------------------------------------------------------ ¡Hola! Mi nombre es Valentina Romero Gress, y estoy emocionada de compartir que estoy buscando activamente empleo como gerente de proyecto o marketing digital, Si necesita ayuda para gestionar sus tareas y proyectos, ¡estoy aquí para asistirlo! ✅ Marketing Digital con experiencia en la creación y ejecución de estrategias efectivas en línea. Experto en la gestión de campañas de publicidad en redes sociales y motores de búsqueda, así como en el análisis de datos para optimizar el rendimiento y aumentar la visibilidad de la marca. ✅ Soporte Administrativo: Proporcionaré asistencia con tareas administrativas, como la preparación de informes, la creación de presentaciones, la gestión de documentos y más. ✅ Organización de Calendario: Manejaré la gestión y organización de su calendario, programando reuniones importantes, citas y recordatorios. ✅ Gestión de Proyectos: Le ayudaré en la planificación, coordinación y seguimiento de sus proyectos, asegurando que se cumplan los plazos y objetivos. ✅ Investigación y Recopilación de Datos: Reuniré información relevante y actualizada para respaldar sus proyectos y la toma de decisiones. ✅ Soporte al Cliente: Si busca proporcionar un excelente servicio al cliente, puedo encargarme de las consultas, resolver problemas y mantener una atención personalizada. ✅ Otros Servicios Personalizados: Si tiene necesidades específicas adicionales, estoy más que dispuesta a adaptar mis servicios para satisfacer sus requisitos particulares. ¿Por qué debería considerar contratarme? ✅ Experiencia y Habilidades: Tengo una amplia experiencia en soporte administrativo y estoy familiarizada con una variedad de herramientas y plataformas de productividad. ✅ Organización y Confidencialidad: Soy altamente organizada, confiable y garantizo la confidencialidad de toda la información y datos que manejo. ✅ Comunicación Efectiva: Tengo habilidades excepcionales de comunicación escrita y verbal, lo que me permite colaborar eficientemente con usted y su equipo. ¡Unamos fuerzas y creemos magia juntos! ✨💼
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Social Media Advertising Analytics
    Event Publicity
    Public Relations Strategy
    Marketing
    Customer Support
    Data Entry
    Online Chat Support
    Personal Administration
    Email Communication
    Google Docs
    Executive Support
    Microsoft Power BI
    ChatGPT
    Creative Direction
    Adobe Inc.
  • $5 hourly

    • 0.0/5
    • (1 job)
    - Customer satisfaction rate over 95% in 4 years of experience. - Reduced average response time to customer inquiries by 40%. - Regularly exceeded monthly cross-sell and up-sell targets. - Streamlined virtual assistant workflows, increasing task completion efficiency by 40% and reducing errors by 20%. Dedicated and empathetic Sales, Customer Service and Virtual Assistant Specialist with over 4 years of experience seeking a position to apply my skills and knowledge in providing exceptional customer service and administrative support for your company.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Salesforce
    Scheduling
    Microsoft Dynamics 365
    Customer Satisfaction
    Virtual Assistance
    Sales
    Customer Service
    Online Chat Support
    Email Support
  • $6 hourly

    • 0.0/5
    • (1 job)
    Hi there! My name is Laura Reyes, a Virtual Assistant and Biologist with more than 3 years of experience in positions such as customer service, teleoperator and sales advisor. As a Freelancer I have more than 7 months of experience working as a Client Relations Assistant for a Coaching company. My goal is to continue helping entrepreneurs and companies optimize their daily processes and achieve their objectives, providing them with reliable and high-quality support as a Virtual Administrative Assistant. SKILLS SUMMARY 📌 Calendar Management and Scheduling | Email Management | Social Media Management | Data Entry and Database Management | File and Records Management 📌 Professional verbal and written Communication in Spanish (Translation, transcription, writing) 📌 Proficient in Management Software and Media Enhancement Tools (Slack, Microsoft Outlook, Google Calendar, Trello, Hubspot, Go High Level, Canva, Apollo.io, ChatGPT) 📌 Exceptional customer service OTHERS ✨Ability to manage multiple tasks in an organized and professional manner ✨Ability to work independently or in a team ✨Ease of learning ✨Eager to continue learning and bring you value ✨I am a warm and proactive person
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    CRM Software
    Report Writing
    Online Chat Support
    Appointment Setting
    Translation
    Online Research
    Data Entry
    Administrative Support
    Customer Service
    Scheduling
    Calendar Management
    Spanish
    Email Communication
    Virtual Assistance
    Communication Skills
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I'm a industrial engineer experienced in virtual assitance and customer service. I can manage data, whether is receiving and organizing, or retrieving and entering information, I can do it with attention to detail, top typing speed and confidently.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    General Transcription
    Data Management
    Writing
    Copy & Paste
    Online Chat Support
    Email Support
    Data Entry
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Accounting Assistant in native Spanish, with more than 5 years of experience, knowledge, and management of accounting software and customer service, with my skills in electronic invoicing/ data entry / virtual assistant / among others, can help you achieve the objectives and accomplish the work. Handling Excel, Word, and Paint, basic knowledge of other electronic media, validation of invoices and follow-up on their approval processes by the DIAN, events, purchase accounting and entry of supports, and the entire accounting cycle.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Microsoft Excel
    Drafting
    Audio Recording
    Google Docs
    PDF Conversion
    Wrike
    Online Chat Support
    Customer Care
    Technical Accounting
    Accounts Receivable
    Accounts Payable
    ChatGPT
    Spanish
    Virtual Assistance
    Data Entry
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Hey there! I'm Julian, and I'm ready to rock as your virtual assistant on Upwork! I've got a solid background in handling emails, setting up appointments, and just being super organized. Need someone to manage your schedule, dig into research, or handle customer questions? I'm your person! I'm a great communicator, so we'll be on the same page every step of the way. Let's team up on Upwork, and I'll show you how having me as your virtual assistant can make your life a whole lot easier. Excited to get started!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Chat Plugin
    Translation
    Online Chat Support
    Email Communication
    Email
    Virtual Assistance
  • $7 hourly

    • 0.0/5
    • (1 job)
    Soy organizada, metódica y me encanta ayudar a los demás. Tengo una excelente actitud de servicio y me resulta fácil comunicarme con la gente. Además estoy mas que lista para apoyar la gestión administrativa y de servicio al cliente de tu empresa. Soy Administradora de Negocios de profesión con 10 años de experiencia en esta area. Además me he desempeñado en atención, ventas, servicio al cliente, manejo de agenda, atención a redes sociales, elaboración y publicación de contenido, todo virtual durante los ultimos 3 años con 3 empresas colombianas y 1 empresa Mexicana. Mis principales áreas de experiencia son: - Servicio y atención al cliente - Gestión Administrativa - Creación de diapositivas para presentaciones en Canva - Gestión de correos - Redes sociales (redacción y subir contenidos) - Revisión y corrección de textos en españolcon el fin de que cumplan con las normas gramaticales y ortograficas - Habilidades de comunicación verbal y escrita Estoy abierta a aprender y seguir desarrollando habilidades que me permitan apoyar las empresas con las que trabajaré, y de esta manera ser parte del equipo que impulse su crecimiento. Soy responsable, honesta y me gusta brindar un servicio con excelente calidad que agregue valor al desarrollo de las empresas o personas clientes.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Customer Satisfaction
    Customer Service
    Customer Support
    Online Chat Support
    Email Management
    Email Copywriting
    Organize & Tag Files
    Drafting
    Social Customer Service
    Writing Critique
    Virtual Assistance
    Email Communication
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a professional with experience in virtual administrative assistance, customer service, and sales, with a focus on process optimization and improving the customer experience. I have worked in sectors such as banking, airlines, and administrative support, providing high-quality service in virtual and phone-based environments. My ability to manage multiple tasks, adapt to digital tools, and provide effective solutions allows me to deliver efficient and personalized service. Key Skills: *Schedule management and task organization. *Customer service. *Handling inquiries, complaints, and account management. *Managing interactions through chat, email, and phone. *Sales and negotiation. *Promotion and sale of products and services. *Upselling and cross-selling. *Document management and database handling. *Organization and filing of technical and administrative documentation. *Effective multitasking and working under pressure. *Effective communication. *Proficiency in written and verbal communication across various channels. Tools Used: *CRM: Salesforce, HubSpot, Zendesk (for customer relationship management, case tracking, and task automation). *Office Tools: Microsoft Office (Excel, Word, PowerPoint), Google Workspace (Docs, Sheets, Slides) for report creation and data management. *Productivity Tools: Google Calendar and Microsoft Outlook. *Document Management Tools: Google Drive and Microsoft OneDrive. *Task and Project Management Tools: Trello, Asana, Monday, Notion, for project organization, task tracking, and collaboration with remote teams. *Communication Platforms: Zoom, Microsoft Teams, Slack for remote coordination with teams and clients. *Automation tools: Zapier to optimize repetitive processes and improve efficiency.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrative Support
    Online Chat Support
    Phone Support
    Product Support
    Customer Support
    Email Support
    Client Management
    Cultural Adaptation
    Time Management
    Virtual Assistance
    Customer Service
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    ABOUT ME I am a law student, with experience in customer service, I have good interpersonal skills and attention to detail, I am responsible, disciplined and assertive.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    English to Spanish Translation
    Spanish to English Translation
    Online Chat Support
    Email Support
    Transcript
    Translation
    English
    Spanish
    Customer Service
    Legal
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Soy un administrador de empresas con una sólida trayectoria en la gestión integral de operaciones y finanzas, con experiencia en gestión de proyectos, asistencia administrativa, marketing, transcripción de datos y asistencia virtual. Mi experiencia abarca desde la creación de estrategias de marketing efectivas hasta la gestión de comunidades en línea. Si necesitas optimizar operaciones, coordinar tareas, desarrollar estrategias, manejar datos de manera eficiente, o apoyo virtual, estoy aquí para ayudarte. •Administración de Empresas: Con una base sólida en principios empresariales y financieros, optimizo operaciones y mejoro la eficiencia organizacional. •Asistencia y Soporte: Brindo soporte administrativo de alta calidad, manejando agendas, coordinando reuniones y asegurando la fluidez en las comunicaciones. •Gestión de Proyectos: Desde la planificación hasta la ejecución y cierre de proyectos, garantizo que cada etapa se desarrolle conforme a los objetivos y plazos establecidos. •Asesoría: Ofrezco asesoría estratégica en diversos aspectos del negocio, ayudando a las empresas a tomar decisiones informadas y efectivas. •Marketing y Publicidad: Diseño e implemento estrategias de marketing y publicidad que aumentan la visibilidad y el impacto de las marcas. Transcripción y Entrada de Datos: Detallista y meticuloso, me especializo en la transcripción precisa y en la entrada de datos eficiente, manteniendo siempre la calidad y la exactitud de la información.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    SeatAdvisor SABO
    BroadVision QuickSilver
    SAP Adaptive Server Enterprise
    SAP Business Planning & Consolidation
    Server Administration
    Online Chat Support
    Customer Support
    Customer Service
    Microsoft Access
    Microsoft Excel
    Office Administration
    Administrate
    Administrative Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Capacidad de redacción y traducción de portugués a español,( Documentos técnicos, médicos y legales) .traducciones en vivo de Portugués a Español, asistente, proactiva, comprometida, negociante. Atención al Cliente, capacidad de ventas en frío, negociación, experiencia en empresa familiar por mas de 20años, siempre con foco en la atencion y satisfacción del cliente,facilitando soluciones según el entrenamiento facilitado por el contratado, Soporte TI Asistencia por correo electrónico, telefónico u otro medio que le sea fácil al cliente para solucionar problemas Gestion y atencion al Cliente de alquiler de propiedades, de corto, largo y mediano plazo, todo lo relacionado a reservas, entregas, seguimiento de satisfacción al cliente (AIRNB, Particulares, etc). Abierta al aprendizaje continuó y a métodos facilitados por el contratante.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Communication Etiquette
    Communications
    Online Chat Support
    Email List
    Email Communication
    Customer Experience
    Customer Retention
    Email Support
    Customer Service
    Customer Support
    Virtual Assistance
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