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Hire the best Chat Support Specialists in New York

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  • $10 hourly
    • 4.5/5
    • (4 jobs)
    Intermediate Customer service /Sales Representative with experience in Direct Sales. I am a diligent, determined and dedicated individual who believes the world is my oyster. I am well spoken, sociable and interested in expanding my knowledge and skill set through interacting with people from different cultures.
    Featured Skill Chat Support
    Online Chat Support
    Email Support
    Proofreading
    Data Entry
    Customer Service
    Google Workspace
    Customer Support
    English
  • $30 hourly
    • 5.0/5
    • (22 jobs)
    Looking for someone who will convert or close your warm/inbound leads? I’m your guy. My name is Ryan. Here are some of the things I do: -Appointment Setting & Closing For Warm Leads (Phone Calls/CRM/Text/Email) -Track, manage, and send Facebook, Instagram, Twitter, or LinkedIn DMs for your company page or yours. -Discovery Calls -Qualify Leads -Screening Calls -Close On Commission Only (If it's High Ticket) -Guiding And Listening On Calls Instead Of Hard Selling I also have experience using GoHighLevel, Pipedrive, Calendly, REsimpli, and Google Calendar to book appointments. Reach out if you want to increase conversion with your warm leads.
    Featured Skill Chat Support
    Online Chat Support
    Phone Support
    Telemarketing
    Email Marketing
    Phone Communication
    Appointment Setting
    Calendar Management
    Appointment Scheduling
    Draft Correspondence
    Meeting Scheduling
    Scheduling
    Time Management
    Email Communication
    Data Entry
  • $65 hourly
    • 4.8/5
    • (19 jobs)
    Hello, My name is Richard and I am a dedicated systems specialist with a strong forcus in customer service and data analysis. I'm an expereiened customer service manager with an eye for creative writing. Systems admin is just as much creative as techinical. With my help, I can ensure a more consistent customer service process and streamline communication. My most recent projects include: Freshdesk admin set up for Kitchenall Zendesk admin setup and SLA creation for Chomps, Inc. Shopify development for an online clothing store called Animedripx.com Please don't hesistate to reach out for your system admin needs. Cheers, Richard
    Featured Skill Chat Support
    Sales
    Python
    Search Engine Optimization
    Writing
    Microsoft Excel
    Customer Support
    Phone Support
    Call Center Management
    Startup Company
    Online Chat Support
    Zendesk
    Freshdesk
  • $20 hourly
    • 5.0/5
    • (12 jobs)
    I am a vastly experienced customer support representative with over 7 years experience, I can handle all inquiries, feedback, complaints that your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests and any other way in which your customers communicate with you and your business. My online work experience and strengths include: * E-commerce, Logistics, Hospitality & Transportation Industry experience. *Process creation and modification of efficiencies. * Customer Success Team all round management *Resource/FAQ creation, implementation and maintenance. * Customer related escalations handled professionally via Email, Live Chat, and Social Media (e.g. Facebook, Yelp, Instagram, NextDoor, Twitter etc) * Client Account Management/Follow up/Feedback * Process/Project Management (including Creation, Implementation and troubleshooting) * Administrative & Information Management Platforms: Twitter Facebook Instagram Hubspot Zendesk FreshDesk Shopify Intercom and many more. If you are looking for a solution-oriented, extremely motivated, highly resourceful, attentive to details and professional Customer Service Representative, you have found the right person here! I’m the one you need since my highest priority is solving all types of inquiries and helping your customers get the utmost satisfaction from your brand/organization/company.
    Featured Skill Chat Support
    Customer Engagement
    Time Management
    Technical Support
    Project Management
    Administrative Support
    Order Fulfillment
    Social Customer Service
    Customer Satisfaction
    Customer Support
    Customer Relationship Management
    Customer Service
    Online Chat Support
    Social Media Management
  • $30 hourly
    • 5.0/5
    • (7 jobs)
    Professional and responsible, here to support you in daily tasks such as: • Customer Services • General Admin Work and Data Entry • Graphic Design / Photo Editing • Managing property and listings (managing my own Airbnb) • Internet Research • Accounts Payable and Receivable basics • Social Media or E-commerce Management Skilled with MacOS, Windows, Microsoft Office, Google Docs, Zendesk, Slack, Bill.com, Livechat, Shopify, Photoshop, Canva, WordPress, etc. Airbnb super-host since 2018. •Former flight attendant/supervisor with customer service experience for over 10 years in the multi-cultural airline. Well-spoken, approachable, responsible, with great attention to details and a professional attitude. •Bachelor's degree focused in Accounting and Business Management.
    Featured Skill Chat Support
    Photo Editing
    Administrative Support
    Zendesk
    Customer Service
    Slack
    Customer Support
    Virtual Assistance
    Accounts Payable
    Online Chat Support
    Data Entry
    Adobe Photoshop
  • $25 hourly
    • 5.0/5
    • (8 jobs)
    Google Certified in Digital Marketing and E-commerce I create content for brand to help increase brand awareness. A multitasker that works efficiently and communicates with you the entire process. Specializes in photo, video, photoshop, graphic design and logo creation.
    Featured Skill Chat Support
    Problem Resolution
    Incident Management
    Adobe AIR
    Writing
    Layout Design
    Photo Editing
    Data Entry
    Management Skills
    Social Media Website
    Online Chat Support
    Phone Support
  • $23 hourly
    • 4.9/5
    • (9 jobs)
    I am a capable, self-motivated worker with exceptional skills and seven years of successful work experience. For the past year, I’ve worked as a Virtual Assistant for many companies. Working as a Virtual Assistant is something I’m exceptionally interested in, and I’m continuously on the post for new and overhauled data. I do everything I can to better my skills and my work. In furthermore, I have a strong verbal and persuasion skill set that allows me to interact with a wide range of customers.
    Featured Skill Chat Support
    Administrative Support
    Communication Etiquette
    Scheduling
    Answered Ticket
    Management Skills
    Customer Service
    Data Extraction
    Customer Experience
    Data Entry
    Online Chat Support
    Microsoft Excel
  • $15 hourly
    • 4.9/5
    • (6 jobs)
    I have worked for Clients who had huge call centers and at a remote level. I am trained in Call Quality standards. I know proper phone etiquette. I am familiar with most order entry systems. My communication skills; verbal and written, are excellent. I know the importance of customer satisfaction!
    Featured Skill Chat Support
    Online Chat Support
    Email Support
    Communications
    Legal Consulting
    Male
    Family Law
    Analytical Presentation
    US English Dialect
    Middle-Aged Adult
  • $20 hourly
    • 5.0/5
    • (16 jobs)
    Let me help you turn your Customer Support Team to reach customer satisfaction and make your customers feel heard and special! 💪🏽 As a highly skilled Customer Specialist with over 4 years of experience in eCommerce businesses, I have honed my expertise in customer service and support, with a particular focus on the platforms Zendesk, Shopify, Gorgias, etc. I am passionate about providing exceptional customer experiences, building relationships, and resolving issues to ensure customer satisfaction and loyalty. I have a Strong ability to analyze customer issues, identify root causes, and develop effective solutions to resolve problems, ensuring a positive customer experience. Proven track record of providing exceptional customer service, handling customer inquiries and complaints, resolving issues in a timely and satisfactory manner, and maintaining high levels of customer satisfaction. One of the most important things is that I provide excellent verbal and written communication skills, with the ability to communicate effectively with customers, team members, and cross-functional teams, in English, Spanish, and Finnish. Don't hesitate to get in touch with me, we'll have a virtual coffee and see how I can help your Customer Support team reach ultimate efficiency! ⭐⭐⭐⭐⭐
    Featured Skill Chat Support
    Bilingual Education
    Gorgias
    Ecommerce Support
    Shopify
    Customer Satisfaction
    Product Knowledge
    Answered Ticket
    Customer Support
    Customer Service
    Ecommerce
    Email Communication
    Spanish
    Email Support
    Zendesk
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (13 jobs)
    I'm skilled in Customer Service Skilled with Customer service reviews I have knowledge with Google Sheets and Excel
    Featured Skill Chat Support
    Product Research
    Virtual Assistance
    Customer Service
    Application Review & Optimization
    Mobile App Testing
    Unboxing Video
    Speech Writing
    Telemarketing
    Review Website
    Online Chat Support
  • $65 hourly
    • 3.8/5
    • (6 jobs)
    Experienced startup professional with experience in recruiting, HR, project management and coordination, business/content writing, and operations. I have over 9 years of experience working in various industries and businesses, helping them stay organized, improve and create processes, and helping them grow. Here are a few things I can help you with: -Project coordination and management -Hiring employees across various levels and roles -Implementing new processes and technologies -Scheduling and coordinating meetings and events -Getting and staying organized and on top of your tasks and to-do list
    Featured Skill Chat Support
    Customer Service
    Online Chat Support
    Recruiting
    Administrative Support
    Data Entry
  • $15 hourly
    • 5.0/5
    • (15 jobs)
    Highly motivated and compassionate Customer Care Specialist with a strong dedication to providing exceptional service within company policies. Seeking to leverage my customer-centric mindset, attention to detail, and excellent communication skills to contribute to company success and personal growth.
    Featured Skill Chat Support
    Yelp Management
    Troubleshooting
    Appointment Setting
    Communication Skills
    Customer Service
    Online Chat Support
    Receptionist Skills
    Online Research
    Appointment Scheduling
    Writing
    Salesforce CRM
    Time Management
    Scheduling
    Email Communication
  • $40 hourly
    • 0.0/5
    • (1 job)
    Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 6 years background maintaining customer satisfaction and contributing to company success. Proficient in Microsoft Office Suite and POS.
    Featured Skill Chat Support
    Retail
    Online Chat Support
    Microsoft Dynamics CRM
    Scheduling
    Customer Retention
    Salesforce
    Client Management
    Customer Relationship Management
    Task Coordination
    Microsoft Office
    Chat Plugin
  • $34 hourly
    • 0.0/5
    • (0 jobs)
    Featured Skill Chat Support
    Language Interpretation
    Online Chat Support
    Management Accounting
    Accounting
    Live Interpretation
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    As a Customer Service Representative with a passion for delivering exceptional support and ensuring positive customer experiences. Throughout my career, I have honed my skills in addressing diverse customer inquiries, resolving issues, and providing insightful assistance. My commitment to excellence extends beyond the resolution of problems; I thrive on creating positive interactions and lasting relationships with customers. My approach combines a friendly demeanor with a solution-oriented mindset, ensuring that each customer feels heard and valued. With a solid foundation in product knowledge and service policies, I am well-equipped to navigate various customer needs. I am adept at utilizing communication channels such as phone, email, and chat to deliver timely and effective support. My goal is to not only meet but exceed customer expectations, turning challenges into opportunities for satisfaction. As a customer-focused professional, I have a track record of contributing valuable insights to enhance overall service quality. My ability to collect and relay customer feedback to internal teams has played a pivotal role in continuous improvement initiatives.
    Featured Skill Chat Support
    Albanian
    Crisp
    Salesforce
    Lead Generation
    Customer Development
    Customer Care
    Shopify
    Gorgias
    Customer Service
    Customer Satisfaction
    Phone Communication
    Freshdesk
    Zendesk
    Online Chat Support
  • $15 hourly
    • 5.0/5
    • (1 job)
    I'm a librarian who has worked in many departments with people of all ages. Research, recommending reading for leisure or study, and providing excellent customer service skills are all part of my repertoire. If you need someone to fact check, write reviews, or connect the clients and patrons to their informational needs, I'm qualified and happy to help!
    Featured Skill Chat Support
    Interpersonal Skills
    Communication Etiquette
    Online Chat Support
    Multitasking
    Professional Tone
    Customer Service
    Children's Literature
    Creative Writing
    Library Science
  • $17 hourly
    • 4.8/5
    • (0 jobs)
    I am a dedicated Community Manager and Social Media Customer Support Specialist with a passion for building strong online communities and providing exceptional customer service. With experience in managing social media interactions, engaging with audiences, and maintaining brand reputation, I help businesses foster meaningful relationships with their customers. What I Offer ✔ Community Management – Moderating discussions, engaging with audiences, and creating a positive brand experience. ✔ Social Media Customer Support – Responding to inquiries, resolving issues, and maintaining high customer satisfaction. ✔ Content Moderation – Monitoring and managing user-generated content to ensure a safe and professional environment. ✔ Audience Engagement Strategies – Implementing techniques to increase interactions and build brand loyalty. ✔ Email & Chat Support – Providing clear and timely responses to customer queries. I am dedicated, communicative and responsible with the objective of not only providing comfort but also pleasing with a good service.
    Featured Skill Chat Support
    Social Media Advertising
    Influencer Marketing
    Online Chat Support
    Copywriting
    Email Support
    Content Moderation
    Social Media Management
    Customer Service
    Community Management
  • $25 hourly
    • 5.0/5
    • (17 jobs)
    With over 7 years of experience in customer service and operations management, I specialize in leading teams to deliver exceptional customer experiences. I have a proven track record in optimizing processes, developing training programs, and driving performance improvements across various industries. Whether managing a high-traffic contact center or overseeing remote teams, I am committed to fostering collaboration, enhancing efficiency, and ensuring top-tier service quality. Let’s work together to elevate your customer service operations to the next level.
    Featured Skill Chat Support
    Answered Ticket
    Customer Support
    Writing
    Travel Planning
    Recruiting
    Administrative Support
    Data Entry
    Online Chat Support
    Call Center Management
  • $20 hourly
    • 5.0/5
    • (13 jobs)
    I am an experienced customer support agent who can help you satisfy your business objectives. I have work within many industries, but specialize within ecommerce retail industries. I can provide text support, chat support, and email support in the most professional of manners. I have a Master's degree in Elementary Education and therefore you can rest assured that all of my communication is expertly crafted. I'd love to talk about how I can meet your organization's needs!
    Featured Skill Chat Support
    Customer Support
    Product Support
    Writing
    Google Docs
    Data Entry
    Business Writing
    Embroidery
    English
    Email Support
    Online Chat Support
    Education
  • $20 hourly
    • 5.0/5
    • (17 jobs)
    I am here to assist you with all of your administrative needs. I am motivated, dependable, with a high attention to detail.☺ ♥ virtual assistance ♥ calendar management + scheduling ♥ organizing emails, files, folders, data-entry ♥ customer support: emails + live chat ♥ social media: responds to comments | dms ♥ translation: english | spanish ♥ app feedback | 5★ reviews ♥ product reviews ✎ ♥ ugc pics | video | unbox ♥ medical office | emr | medical software If you don’t see what you need listed, send me an invite, I might be able to help you! I am looking forward to working with you! ✽ Rose ✽
    Featured Skill Chat Support
    Electronic Medical Record
    Online Chat Support
    Administrative Support
    Clerical Skills
    Social Media Engagement
    Office Administration
    Content Writing
    Review or Feedback Collection
    Virtual Assistance
    Email Support
    Translation
    Scheduling
    Data Entry
    Microsoft Word
  • $25 hourly
    • 4.1/5
    • (4 jobs)
    I am now the Influencer Concierge for Afluencer app. I was an expert cold caller, telemarketer and appointment setter with great customer service skills. I have done inbound calls for Aeroswiss, St. Jude's and the Navy. I have a perfect speaking voice, and a great New Yorker aggressive & polite nature. I'm in the lead generation field for 7 years assisting companies varying sizes, including St.Jude (Winter catalog upselling). Fitmarc, Pixate Create, and regional companies. I've become an expert in finding the decision-maker, setting the appointment and moving a prospect forward down the sales pipeline. I am technically skilled and have worked with Zoho CRM, Salesforce, Booker, Phorest and more. I am available part-time and look forward to hearing about your organization and your needs.
    Featured Skill Chat Support
    Customer Service
    Customer Satisfaction
    Product Knowledge
    Phone Support
    Data Entry
    Call Center Management
    Email Support
    Zoho CRM
    Inbound Inquiry
    Social Media Management
    Online Chat Support
  • $23 hourly
    • 4.9/5
    • (6 jobs)
    A widely experienced customer service professional looking to bring his skills and knowledge to your business. I'm Reyginald Bonostro I've been working as a customer care agent in the e-commerce sector for about 5 years now. I also gained experience as a Quality Assurance Specialist. My main role as a customer service representative in your business will be assuring that your customers are taken care of, whether it's via email support, phone support, or even chat support. I am very proficient with Freshdesk, Zendesk, Desk.com, Georgias, which are mostly used by Shopify business owners. Working under pressure is not an issue for me, I've experienced these situations when I started in call centers. I know how to adapt quickly, I am a fast learner and a team player. I can describe myself as a person who has a passion for customer service. Please feel free to contact me at any time, so we can discuss your jobs and how we can work together to provide your customer with a better experience.
    Featured Skill Chat Support
    Ticketing System
    Technical Support
    Dropshipping
    Customer Support
    Customer Service
    Store Management
    Customer Satisfaction
    Product Knowledge
    Writing
    Order Tracking
    English
    Online Chat Support
    Email Support
  • $15 hourly
    • 5.0/5
    • (11 jobs)
    Dedicated construction and facility management expert with over a decade of experience in customer service and retail project execution. Known for a strong work ethic, problem-solving skills, and a commitment to delivering high-quality results.
    Featured Skill Chat Support
    Customer Satisfaction
    Chat & Messaging Software
    Customer Service Analytics
    Customer Experience
    Customer Engagement
    Customer Feedback Documentation
    Online Chat Support
    Customer Service Training
    Customer Support
  • $16 hourly
    • 0.0/5
    • (2 jobs)
    With 5 plus years of experience, I am adept at providing excellent customer sales and services, and collaborating with various team to provide an excellent service to customers. Here are some of my many responsibilities as a Chat Agent Representative. Answered 250 (avg.) chats/emails per weeks, demonstrating a mastery of written communications and attention to details. Provided prompt customer support with a professional, friendly, and patient attitude. Proactively memorized over 55 company products and services. Completed customer insight reports and input over 12,00 units of sensitive data. Trained 15 new hires on company-specific policies, procedures, and compliances guidelines. Received a 5-star customer satisfaction rating through chat, and email communication. Listened, diagnosed and resolved technical issues guiding users through step-by-step solution. Available Monday-Friday (8am-6pm EST) Please contact via email or Skype- 25catherinec@gmail.com
    Featured Skill Chat Support
    Bilingual Education
    Data Entry
    Customer Service
    Multitasking
    Communication Etiquette
    Interpersonal Skills
    Customer Support Plugin
    Inbound Inquiry
    Spanish
    English
    Email Support
    Online Chat Support
  • $10 hourly
    • 4.3/5
    • (3 jobs)
    Hi there! I'm Jesian, a seasoned professional with a background in customer service and office management. 🌟 With 3+ years of experience, I excel in providing exceptional customer experiences and optimizing office operations. 💼 Known for my commitment to customer satisfaction and organizational efficiency, I've successfully implemented streamlined processes and achieved notable milestones throughout my career. 🏆 My strong communication skills and attention to detail make me a valuable asset for any team or organization aiming for excellence in both customer service and office management. 👥
    Featured Skill Chat Support
    BPO Call Center
    Phone Communication
    Virtual Assistance
    Administrative Support
    Office Management
    Gorgias
    Order Fulfillment
    Data Entry
    Product Knowledge
    Customer Support
    Online Chat Support
    Email Support
    Spanish
    Zendesk
    Call Center Management
  • $20 hourly
    • 0.0/5
    • (2 jobs)
    Energetic Customer Service Representative with 4+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Authorized to work in the US for any employer
    Featured Skill Chat Support
    Technical Project Management
    Computer
    Sales
    Phone Communication
    Customer Engagement
    Sales Presentation
    Windows Administration
    Retail
    Retail Sales Management
    Tablet
    Microsoft Windows
    Online Chat Support
    Retail & Consumer Goods
  • $12 hourly
    • 4.4/5
    • (7 jobs)
    Senior Customer Support / IT Analyst ready to embrace new opportunities and experiences in order to further grow my expertise in the field of IT customer support.
    Featured Skill Chat Support
    Online Chat Support
    Customer Service
    Customer Support
    Healthcare Software
    CompTIA
    iOS
    Information Technology
    Ticketing System
    Duo Security
    Tech & IT
    DHCP
    DNS
    macOS
    Microsoft Windows PowerShell
    Microsoft Active Directory
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