Hire the best Chat Support Specialists in Paranaque City, PH

Check out Chat Support Specialists in Paranaque City, PH with the skills you need for your next job.
Clients rate Chat Support specialists
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4.6/5
based on 5,661 client reviews
  • $9 hourly
    I am a highly skilled and social-media-savvy customer care expert dedicated to helping businesses enhance their customer support. My primary focus is providing professional and satisfactory virtual assistance to health and fitness coaches, business owners, and more. I particularly enjoy tasks that involve engaging with customers, generating leads, appointment setting, and creating content for social media platforms. WHAT I CAN DO FOR YOU: As a Lead Generator /Cold Outreach/Appointment Setter/ Social Media Manager I help businesses to generate leads and set appointments organically, strategically increase their revenue, and leverage technologies & resources to create systems that save time and money. I've worked for a wide range of clients from solo entrepreneurs to startups to multinational corporations, and have helped companies 5x their sales. If you'd like to discuss how I can help your company generate more leads and get new clients, message me to book a discovery call with me. - FB/Linkedin/ Instagram/ Youtube/ Tiktok/ Telegram/ Twitter management -Social Media Outreach DM - LinkedIn Sales Navigator -Trello -Slack - Cold outreach - Lead generation (email leads contact - see project catalog to order service) ______________________________________________________________________ All around Virtual Assistant / Wordpress Editor: I take communication with all of my clients very seriously and will provide estimates and due dates upfront then keep you updated on the progress of all work completed. Can do: - Wordpress Editing and Management. - Elementor theme builder. - Admin Task - Google Docs, Canva, Microsoft Office Applications. - Recruiter Virtual Assistant - Social Media Management: Instagram, LinkedIn, FB pages, Youtube, and others. - Knowledge in Photoshop editing. - Data Entry. - Transcriptionist. - Ecommerce. - Lead Generation. - Online Research. - SEO - SMM. - Trello - Slack - Monday,com ______________________________________________________________________ As a Senior IT Technician/IT Remote Support Technician/ Customer Care Representative : Backed up with 8 + years of solid experience in the call center industry who has a can-do attitude and takes pride in providing great customer service. Can do: - Take support requests from our clients via telephone , email , and chat. - Provide good customer service to clients. - Diagnose and resolve technical, hardware and software, issues. (Windows & Mac OS) - Helps customers with internet connectivity issues no WiFi/LAN connection, intermittent connection through a phone. - Diagnose and resolve computer problems through phone or remote connection by using , TeamViewer, GoToAssist, etc.. - Use diagnostic utilities to help with troubleshooting. - Provide and process information in response to inquiries, concerns, and requests - Access software updates, drivers, knowledge bases, forums, and FAQs on the internet to assist in problem-solving. - Basic knowledge of using Active directory - Basic knowledge of using Virtual Machines - Basic knowledge in using softphone software (Genesys or I3) - Basic Cisco Networking. - ServiceNow ______________________________________________________________________ As a Video Editor: - Camtasia - Sony Vegas - After Effects - Capcut - I can upscale and enhance any video to any resolution you prefer.
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    Helpdesk
    Phone Communication
    Appointment Setting
    Online Chat Support
    Social Media Management
    Personal Administration
    Microsoft Office
    Lead Generation
    Data Entry
    LinkedIn Sales Navigator
    Outreach Strategy
    Technical Support
  • $11 hourly
    Need a 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 in a long haul? 🚀 Boosting your online presence 💻 Facebook, Instagram, TikTok, Pinterest, and more 🥇 Top Rated Social Media Manager 𝙋𝙪𝙨𝙝 "𝙄𝙉𝙑𝙄𝙏𝙀 𝙈𝙀" 𝙤𝙧 "𝙃𝙄𝙍𝙀 𝙈𝙀" and I will 𝙂𝙄𝙑𝙀 you 👇👇 ⚡ Social Media Management ⚡ Organic Growth ⚡ Canva Graphic Designer ⚡ TikTok & Reels editor (YT shorts and Ads as well!) ⚡ Email and Chat Support ⚡ Shopify Customer Support Superhero ⚡ Administrative Wizard ⚡ Lead Generation Maestro ⚡ Data Mining Dynamo ⚡ Web Research ⚡ Influencer Marketing Magician ⚡ Data Entry Whiz ⚡ Basic Accounting Aficionado ⚡ Photo and Video Editing Whiz-kid ⚡ Logo Creation And hey, don't forget about all the awesome software tools I have in my toolkit! ✔️ Airtable - Your trusty Project Tracking App ✔️ Planoly, Apphi, Buffer, Later, Metricool, Hootsuite - The Content Scheduler Dream Team ✔️ Canva - Graphic design software that'll knock your socks off ✔️ Slack - Where the cool kids gather for group communication ✔️ Trello Board, Asana, Monday.com - Project Tracking Apps for ultimate organization ✔️ Reamaze, Tidio - The dynamic duo of Customer Service Tools ✔️ Capcut - My secret weapon for video editing ✔️ Google Suite - Because, well, Google knows it all ✔️ Microsoft Office - Excel, Word, PowerPoint... I've got 'em all covered ✔️ ChatGPT - My AI sidekick, always ready to lend a virtual hand 🟢 You should collaborate with me to achieve your perfect day, so 𝘾𝙇𝙄𝘾𝙆 "𝙃𝙄𝙍𝙀", send an 𝙄𝙉𝙑𝙄𝙏𝙀 or send an 𝙊𝙁𝙁𝙀𝙍 on Upwork.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Social Media Engagement
    Canva
    Organic Traffic Growth
    Online Chat Support
    Pinterest
    Data Entry
    Shopify
    Instagram
    Facebook
    Social Media Management
    Social Media Marketing
    Social Media Advertising
    TikTok
    Instagram Reels
    Video Editing
  • $10 hourly
    I have solid years of experience as an email, chat, Facebook moderator and virtual assistant in the e-commerce industry. Experienced in handling Shopify, Wordpress, Oberlo, Alliexpress, Zendesk, Freshdesk, Tidios, CRM, Conversocial, and Agora. I am fluent in English and Writing English as well as Speaking. I am honest, trustworthy, respectful, and work at a fast pace. I have a personal laptop and windows 10 desktop and a 50 Mbps plan with a PLDT internet service provider. I also have a backup internet with Smart Broadband company. I also worked in the BPO industry and 6 years as a community health nurse. I also do part-time jobs such as part-time clinical instructor and health event nurse. I take care of my client's business and you can trust that I will do the best I can in order to have growth in my client's business. I can also confidently say that with my previous work experiences, I can join your team and do the job effectively. I am hardworking, patient, motivated, flexible, and willing to render overtime all the time and with proper training, I can efficiently perform the tasks needed. Strengths: Strong communicator, written and verbal - Fluent in English. Computer literate, proficient in Microsoft Office and others. Excellent team leadership skills - Capable problem solver - Work well under pressure. Honest, trustworthy, responsible, respectful, and working at a fast pace.
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    Dropshipping
    Purchase Orders
    Shopify
    Email Communication
    Office Administration
    Amazon
    WordPress e-Commerce
    Manage Etsy Site
    Customer Service
    Gorgias
    WooCommerce
    Online Chat Support
    Zendesk
    Zoho CRM
  • $8 hourly
    With call center experience and more than five clients in freelancing, I have provided excellent customer service, from handling basic account concerns to resolving customers' technical issues and following proper guidelines and company policies. I was also certified as a financial and technical agent after going through months of training and a nesting period at a well-known call center worldwide. STRENGTHS & SKILLS: Typing skills (58 to 64 words per minute) Microsoft 365 & Google Suite Cloud storage such as G Drive, Dropbox & OneDrive Project Management Tools ( Trello, Asana, Pipedrive, Launch27) Social Media Marketing/ Business Account Management Basic Photo Editing using Photoshop & Canva Troubleshooting/ Technical Support for home appliances & bathroom fixtures VoIP software, Zendesk CRM, Citrix, Netsuite & Salesforce E-commerce businesses (Shopify, Gorgias) Hubstaff, TimeStamp, UpworkTracker Logistics & Map route assistance Booking/ scheduling house or commercial cleanings with customers & cleaners Basic Payroll via Gusto Email Organization/ Management Chat Support for Online Dating Apps and the like
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    Microsoft Office
    Customer Support
    Order Processing
    Order Tracking
    Typing
    Troubleshooting
    Online Chat Support
    Email Communication
    Customer Service
    Proposal Writing
    Administrative Support
  • $10 hourly
    I'm a versatile professional with a robust background in administration, e-commerce management, customer service support, and transaction coordination. With 5 years of experience in these domains, I've honed my skills in ensuring seamless operations and exceptional client experiences. In my administrative roles, I've been instrumental in maintaining organized systems, managing calendars, and handling various communication channels efficiently. My expertise extends to e-commerce operations, where I've successfully managed online stores and overseen order processing and shipping logistics. My customer service approach is centered around responsiveness, empathy, and problem-solving. I take pride in my ability to address inquiries promptly, resolve issues effectively, and maintain a positive rapport with customers. Additionally, my experience as an Assistant Transaction Coordinator has equipped me with a keen eye for detail and a commitment to ensuring accurate and compliant documentation in transaction processes. One of my key strengths lies in leveraging feedback to drive process improvements and enhance client satisfaction. I believe in creating tailored solutions that align with business objectives and exceed client expectations. I'm confident that my experience in administration, e-commerce, customer service, and assistant transaction coordination positions me as a valuable asset to any team.
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    Customer Support Plugin
    Transaction Data Entry
    Administrative Support
    Data Entry
    Online Chat Support
    Email Support
    Real Estate
  • $5 hourly
    Content moderator, former payment support and a top-notch Customer Service Associate with background on three channels which are phone, email and chat. ✅ Worked with Fitbit as a chat support representative (Largest electronics and fitness company) ✅ Worked with Barclays as a phone support (One of the UK's largest bank) Fast learner and always on top of my game. Reliable, and can work independently.
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    Reddit Marketing
    Customer Service
    Content Moderation
    Email Support
    Online Chat Support
  • $6 hourly
    My qualifications include over 16 years of experience in a professional telephone, chat and email customer service environment. I am an expert in handling complex billing explanation and escalated customer service related concerns. I can handle inbound and outbound interactions providing best in class support for each customer. I offer to provide total customer focus to ensure the best possible purchasing and after-care experience. I ended my employment with Convergys as an Assistant Program Metrics who monitors and evaluates inbound and outbound calls and other contact methods including chat or email. I was also responsible in identifying fraudulent transaction activity of an employee. I am proficient in various software applications including e-mail messaging applications, Word and Excel. I am effective in oral and written communication skills. I have a problem-solving, analytical and organizational skills. I can work on a long-term, full time, shifting schedule for 5 days a week. I can complete work objectives in a timely manner and at an acceptable level of quality.
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    Email Communication
    Microsoft Excel
    Data Entry
    Customer Service
    Accuracy Verification
    Customer Support
    Helpdesk
    Administrative Support
    Salesforce CRM
    Phone Support
    Order Processing
    Online Chat Support
  • $7 hourly
    I'm Marie, a Customer Support Expert / VA / Data Entry / Scheduling Coordinator who can work under minimal supervision. I have been keeping my customers happy and satisfied since 2007, from E-Commerce, Telco companies to Healthcare industries. You can check my work history for proof! Here are some services I offer: 📧Email and Chat Support ✔ Responding to chat and emails in perfect English ✔ Responding to email and chat inquiries promptly ✔ Write canned responses to common issues/concerns to be more efficient ✔ Make sure emails are cleared every day 🚚 E-Commerce Order processing ✔ Assisting with order changes, cancellations, and returns ✔ Responding to clients questions/order issues ✔ Re-sending products to our customers when needed ✔ Issuing refunds according to the company's refund policy ✔ Keeping Excel spreadsheet of returns/exchanges updated Accounts Handled: Ecommerce sites B2B accounts Citibank-Fraud XM Satellite Radio Sears/Kmart Uber Famehouse Sugarfina Rabbit MediPurpose OneHopeWine Recharge Cosential Lifespan Ekomlita, Inc./Orbio World Diabetic/Medical supplies Still doubtful? Send an invite my way! I will always be there when you call because I'm always on time! Let's talk!
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    Administrative Support
    Shift Scheduling
    Email Marketing
    Lead Generation
    Customer Service
    Online Chat Support
    Cross Functional Team Leadership
    Google Search
    Customer Support
    Order Tracking
    Data Entry
  • $5 hourly
    Currently in search for someone who loves reaching out to different kinds of people? Then, surely, I'll be your best bet. As a long-term worker in Customer Service, I become fully aware that communicating and reaching out to others, is one of my passion. I can also guarantee that your job will be done as I always set firm goals and expectations, to make sure that I am in line with your tasks and deadlines. I am resourceful and can definitively work independently. If the opportunity is given to me, I will prove myself worthy of your trust and serve as one of your most productive and loyal employees. Regards, Carla
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    Multitasking
    Communication Etiquette
    AliExpress
    Data Entry
    Shopify
    Google Sheets
    Product Knowledge
    Customer Support
    Inbound Inquiry
    Email Support
    Order Processing
    Online Chat Support
    Order Tracking
  • $10 hourly
    𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮𝗻 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀? 🚀 🏆 5+ years in Customer Service ⭐ I'll take good care of your business and customers 🥇 The Customer Service EXPERT you've been seeking Here's how I excel in customer service 👇👇👇 📩 𝗘𝗠𝗔𝗜𝗟 & 𝗖𝗛𝗔𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ✦ Boosting satisfaction with timely, thoughtful email and chat responses, making sure customers feel valued in their interactions with your brand. 🔃 𝗖𝗛𝗔𝗥𝗚𝗘𝗕𝗔𝗖𝗞 𝗖𝗟𝗔𝗜𝗠𝗦 ✦ Expertly resolving disputes for the benefit of both your business and customers. 📲 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔 𝗘𝗡𝗚𝗔𝗚𝗘𝗠𝗘𝗡𝗧 & 𝗠𝗢𝗗𝗘𝗥𝗔𝗧𝗜𝗢𝗡 ✦ Elevating your brand's reputation by actively moderating customer comments and messages on social media, building trust and relatability. ⭐ 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 (𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 & 𝗥𝗲𝘃𝗶𝗲𝘄𝘀) ✦ Fostering customer loyalty by actively seeking feedback, valuing opinions, and gaining a competitive edge through positive reviews. 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 & 𝗧𝗼𝗼𝗹𝘀 𝗜'𝗺 𝗣𝗥𝗢 𝗜𝗻: ✦ Shopify, Amazon Seller Center, Walmart Seller Center, DSers, Ecom Circles, OAGenius, and more. ✦ Zendesk, Gorgias, FreshDesk, HelpScout, Intercom, LiveAgent, ManyChat, Teamwork Desk, Teamwork LiveChat, CallRail, and more. ✦ Slack, Discord, Whatsapp, Skype, Google Chat, Telegram, Zoom, and more. 𝗧𝗼𝗹𝗱 𝘆𝗼𝘂 𝗜'𝗺 𝘁𝗵𝗲 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗣𝗥𝗢 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱! *wink* 💬 Reach out today, and let's collaborate! 😊
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    Walmart.com
    Ecommerce
    Amazon
    Troubleshooting
    Product Knowledge
    Administrative Support
    Communication Etiquette
    Customer Satisfaction
    Customer Support
    Customer Service
    Email Communication
    Zendesk
    Shopify
    Online Chat Support
    Email Support
  • $8 hourly
    I'm an Experienced and reliable customer sales officer with extensive experience assisting in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. I am an obsessive person and when I love a company and believe their product or service has value, I focus all my attention on being an exceptional asset to the company. I have a burning desire to make a huge impact in a growing startup with an amazing team. With almost a decade of sales experience and customer handling. I've met or exceeded company sales goals and customer satisfaction. I have proven ability and excellent phone manner in various telemarketing and telesales environments helps me connect with prospects and close deals for a wide range of products and markets. I'm also dependable detail-oriented and dedicated to achieving goals promptly. I look for ways to improve things: to make them faster, more efficient, more profitable, more streamlined. The result is lowered costs and greater profits due to higher productivity. I can take projects from ideas to reality. If you want truly professional results on your campaign, let me handle the calls for you. Customer Oriented Experienced with CSAT Knowledge in basic troubleshooting (Cable, Internet, and Phone) Proficient in Microsoft Office and Google Suite Fast & Accurate typing skills - 45 WPM Well organized and a fast learner
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Online Chat Support
    Property Management
    Social Media Management
    Quality Control
    Sales Operations
    Graphic Design
    Product Listings
    Customer Service
    Telemarketing
    Sales
  • $6 hourly
    To excel in every job is my main objective. I have over 3 years of experience in doing online work, handling chats, emails and calls. I strive hard with my work and was promoted in handling website management as well because of my computer technical skills. I also have 2 years experience as a call center agent both doing inbound and outbound calls while studying Industrial Engineering. Having graduated from TIP Engineering School with its orientation towards outcome-based education, I have acquired and can demonstrate the following student acquire outcomes (knowledge, skills and attitude) and have disciplined myself to be industrious, organize and well-skilled. And I believe that with these characters, I am confident to say that I can guarantee great performance for any customer service work. I am also very professional with jobs requiring multitasking, and can work well with others. If given the opportunity, I guarantee great performance for any job. I am a very hardworking person, and willing to work for long hours if needed to.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Consumer Research
    Accounting Principles & Practices
    Microsoft Excel
    Technical Support
    Computer Hardware
    Administrative Support
    Customer Service
    Phone Support
    Email Support
    Online Chat Support
  • $8 hourly
    Thanks for viewing my profile! I am Kimberly Francisco a freelancer based in Manila, Philippines. If you have an e-Commerce store and need help with the customer support side and some Shopify tasks, we'll be a great fit! I can help clear your tickets via Zendesk or any other CRM platform. I am proficient in using tools such as Shopify, Zendesk, MS Office and Google apps. I am very keen on details and I always make sure that all the information I received and/or given out is correct. I treat time with high importance that's why I'm never late to meetings and especially, work. I make sure that every job assigned to me is accomplished on time and is done with great accuracy. Send me a message and let's start working together!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Product Knowledge
    Customer Satisfaction
    Customer Service
    Dropshipping
    Email Support
    Online Chat Support
  • $5 hourly
    🍀🍀🍀🍀📌✨✨😊😊😊✨✨📌🍀🍀🍀🍀 Do you think you have a lot on your plate already & are being stressed out in handling numerous tasks? Don't panic, I got your back! I'm your trustworthy VA, here to provide the services that you need. I'm proficient in Admin tasks, Social Media, Graphic Design, Email support, and Content Writing. I have a passion for research, and I’m always excited to learn new skills related to my work. I’m a team player and a good listener, able to follow instructions. Having worked for 17yrs in a company, you can count on me for my Administrative work. I am well-sourced with expertise in different online tools such as Microsoft Office( Word, Excel, Powerpoint), Google Tools( Docs, Gmail, Drive, Spreadsheet), Canva, and familiar with Communication tools. I am reliable and have excellent attention to detail. I'm confident and extremely motivated to do everything in my ability to finish a task. I'm Lourdes and you can contact me anytime here. I can provide administrative solutions to your company's needs.😊
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrative Support
    Product Sourcing
    Online Chat Support
    Product Research
    Google Workspace
    Product Listings
    Instagram
    Email Support
    Microsoft Office
    Social Media Management
    Data Entry
    Content Writing
    Graphic Design
    Canva
  • $6 hourly
    As a customer service professional with the strong ability to multi-task, prioritize and manage time effectively—offering the ability to handle customer complaints professionally, and also experienced the ability to adopt different personalities with a friendly positive attitude. I can work under pressure and do it professionally. Willing to learn and to be trained. Also, I have knowledge in basic computer.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Email Communication
    Customer Support
    Data Entry
    Online Chat Support
    Email Support
    Order Tracking
  • $5 hourly
    Customer Service Representative Works for 13 years in Goldilocks bakeshop Inc. as a Manager, designate task and monitor store performance. As a customer service representative at Taskus, answers customer inquiry, monitor delivery and provide the best
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    Credit Report
    Data Entry
    Sales
    Scheduling
    Server
    Customer Service
    Entrepreneurship
    Online Chat Support
    Phone Support
    Email Support
  • $5 hourly
    Rise from the ranks. Hi! My name is Tony. I started as a rank-and-file worker, promoted as supervisor/safety officer as I always say YES to every opportunity in front of me. With more than 7 years of working experience, I discovered that I am best when it comes to collaboration and negotiation with a variety of people. I get things done and am willing to learn new skills. I’m seeking a general virtual assistant position where I can share the skills I gained from my previous employment.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Virtual Assistance
    LoopNet
    Elementor
    Data Entry
    Microsoft Office
    Zoho Desk
    Website Builder
    SEO Plugin
    WordPress
    Workplace Safety & Health
    People Management
    Administrative Support
    Computer Skills
    Online Chat Support
    Zoho CRM
  • $7 hourly
    My name is Grace. A hardworking young professional that always aims for growth, overcoming challenges, and deliver exceptional result. I have worked with different businesses in the past 5 years as a customer service, 3 years for supporting Shopify businesses, and 6+ months as a Team Manager. ✅ Exceptional Customer Service ✅ Basic to Intermediate HTML coding ✅ Admin Task/General VA ✅ Critical Thinker ✅ Fast Learner ✅ Experienced Leader ✅ Resourceful ✅ Requires Minimal Supervision ✅ Chargeback and Dispute handling ✅ Proficient with Shopify and Shopify Theme ✅ Proficient with Gorgias, Zendesk, and Freshdesk ✅ Proficient with Slack, Zoom, and Google Meet ✅ Familiar with Google Search Console ✅ Familiar with Facebook and Instagram Business ✅ Familiar with Go Daddy, Wix, Ebay, and Amazon I'm very much happy to discuss further how I can level up the business and help you to the path of success!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrative Support
    Ecommerce Order Fulfillment
    Shopify
    Shopify Plus
    Data Entry
    Ecommerce Platform
    Ecommerce Website
    Order Fulfillment
    Shopify Apps
    Customer Service
    Order Tracking
    Ecommerce Support
    Online Chat Support
    Email Support
    Phone Support
  • $10 hourly
    I’m a self-driven professional that thrives on innovation, conquering obstacles, learning new skills and fostering the development of those around me. With years of experience, my goal is to help you achieve your vision through being the best with what I do.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Online Chat Support
    Customer Support
    Email
    Canva
    Email Support
    Marketing
    Keynote
    Zoho Platform
    Freelance Marketing
    Zoho CRM
    Social Media Marketing Plan
    Microsoft Office
  • $100 hourly
    Welder,painter,tile setter,build a house and I can help for what you need and can I give my best of my skill for you
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    Online Help
    Online Chat Support
    WeChat
  • $10 hourly
    I've been working in the Philippine BPO industry for almost 8 years now. My growth in the industry has seen me exploring different aspects of it: - Sales and customer service calls for U.S based clients - outbound and inbound. - Sales verification for outbound sales. - Handling quality assurance - monitoring calls, analysis and tracking individual development and generating reports. - Training and Development work- coaching, monitoring individual development plans, OJT supervision, call escalation, development of new hire training materials Overall, my experience has been honed in providing extraordinary customer service. On the side I'm also passionate about writing and I am also wanting to explore adding my creative inputs and thoughts to the online community.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Email Communication
    Administrative Support
    Customer Service
    Technical Support
    Online Chat Support
    Zendesk
  • $5 hourly
    🎖️11 years of experience in the Customer Service Industry. 🎖️7 years of supervisory/ team management experience 🎖️2 years as a Virtual Assistant 🎖️TOP RATED PLUS with 2,000+ total hours 🎖️100% Job Success Score ------------------------------------------ 👨‍💻 Accounts/Clients I've worked with: 🛒 E-commerce, 🏥 Medical Insurance, 🛰️ Internet Service Providers, 📲 Mobile Operating Software, 🍽️ Restaurant Reservations, 🏨 Hotel Management, 🎮 Gaming, ☁️ Cloud Computing, 📰 Media Monitoring, 🚗 Transportation, 🚚 Logistics, 💹 Marketing, 🏷️ Auction & Dropshipping, 🧑‍🏫 Learning & Development, 🔎Appointment Setting ------------------------------------------ 🏆 Here are my skills: 📚 Oral and Written Communication Skills 📚 Client Management Skills 📚 Organizational and Administrative Skills 📚 Technical and Research Skills 📚 Customer Service (Live Chat and Email Support) 📚 Data Entry, Transcription, and Translation 📚 Google Spreadsheet and Microsoft Excel (custom formulas, pivot table, data validation, dashboard creation, VLOOKUP, etc.) 📚 Google Ads Search 📚 Quality & Training 📚 Calendar, Email, and Flights Management 📚 Social Media Management, Leads Generation & Outreach 📚 Project Innovation and Project Management 📚 KPI, IDP creation, SMART planning, SWOT analysis 📚 Reports, Dashboards, and Analytics 📚 Workforce Management, Scheduling, and Forecasting 📚 User moderation 📚 Leadership Skills 📚 Basic Photo/Video Editing 📚 Typing speed of 90-100 wpm ------------------------------------------ 🛠️ Other CRMs/Apps/Software I have experienced using: ⭐️ Microsoft Office (Excel, Word, Powerpoint) ⭐️ Google Workspace ⭐️ Project Management Tools (Asana, Todoist, Trello, Monday.com, etc) ⭐️ Messaging/Communication Apps (Slack, Skype, Zoom, Twist) ⭐️ CRM (Zendesk, Salesforce, Cisco, Avaya, Citrix, Freshdesk, Intercom, HighLevel) ⭐️ Cold Email Software (Mailchimp and Instantly) ⭐️ Social Media Management Tools (iMovie, Windows Movie Maker, Canva, PhotoGrid, YT Studio Maker, Meta Business Suite, Loom) ⭐️ Learning Management Systems (Google Classroom, Kajabi, Lessonly) ⭐️ ChatGPT ⭐️ Samsara ⭐️ Moodle ⭐️ Tableau ⭐️ Looker ⭐️Alibaba and Aliexpress ⭐️ Shopify ------------------------------------------ Please feel free to message me to discuss whether my qualifications and experience align with what you're seeking. I’m excited to work with you soon! 🤝
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    Project Management
    Administrative Support
    Helpdesk
    Customer Service
    Lead Generation
    Email Support
    Online Research
    Customer Support
    Clerical Skills
    Online Chat Support
    Executive Support
    Shopify
    Ecommerce
    Virtual Assistance
    Data Entry
  • $10 hourly
    • I have more than 20 years of experience in the BPO industry • I've been with different campaigns- sales, billing, technical support, data entry, customer service, healthcare, and financial • During that time, I've worn many hats - agent, quality analyst, reports analyst, team maanger, operations manager, training and quality manager, and data science manager • Proficient in MS Office applications and their Google counterparts • Excellent grasp of the English language, both written and verbal • Strong people management skills
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Microsoft Excel
    General Transcription
    People Management
    Email Communication
    Google Sheets
    Incident Management
    CRM Software
    Salesforce
    Typing
    Technical Support
    Customer Service
    Zendesk
    Online Chat Support
  • $16 hourly
    Fluent in speaking, writing, and reading in Japanese. I am seeking oppurtunities to have any contacts in order to enhance my skills and gather more experience. I am a quick learner and has confidence to communicate in any ways that is needed. I am available for full-time work or over flow. I look forward to having the honor of being a valuable asset to you.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Microsoft Excel
    Customer Service
    Technical Support
    Hotel Design
    Japanese to English Translation
    Customer Support
    Helpdesk
    Online Chat Support
    Japanese
  • $10 hourly
    Customer service is my expertise. With my few years of training and experience in the job field, I can say that I can handle tasks efficiently. I think, my edge is I always think out of the box, meaning, I love creating fresh ideas that are related to my work. I tend to finish tasks in a timely manner. I can always go above and beyond. SKILLS • Call Handling • Chat Support • Email Handling • Administrative • Data Entry • Research • Sales • Facebook Management • Order Management TOOLS • Zendesk • Zoho CRM • Ring Central • Google Calendar • Mailmerged • Survey Monkey • Google sheets • Google Docs
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Sales
    Order Fulfillment
    Shipping & Order Fulfillment Software
    Appointment Scheduling
    Order Management
    Medical Records Research
    Customer Service
    Email Etiquette
    Customer Support
    Data Entry
    Online Chat Support
    Order Processing
  • $7 hourly
    Call center tenure who can partner with you to improve your customer support operation. Including response times and conversation quality! Experienced MSP IT Helpdesk, ECommerce, Dropshipping, Customer Service, Email handling, Live Chats, Phone support, VA, PC Troubleshooting Shopify, WooCommerce, Oberlo, Gorgias, Zendesk, Zoho, Aliexpress, Amazon, Ebay, Wordpress QUALITY is my RESPONSIBILITY!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    End User Technical Support
    Shopify
    Communication Etiquette
    WooCommerce
    Dropshipping
    Administrative Support
    Technical Support
    Data Entry
    Customer Service
    Zoho CRM
    Online Chat Support
    Email Support
  • $7 hourly
    Do you need someone who can assist you in responding to queries through: * Email * Facebook Messenger/Chat * Instagram Messenger/.Chat I can help you with that so you can just sit back, relax, and focus on more important things. Other services I can do as your virtual assistant : *Transcription * Facebook posts/content * Instagram posts/content * Product research and description writing * Data entry I can do part-time and/or full-time. Just reach out any time and let's talk more!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Google Docs
    Online Chat Support
    Product Description
    Pinterest
    Product Listings
    Social Media Content
    EMR Data Entry
    Email Support
    General Transcription
    Data Processing
    Blog Writing
    English
    Digital Marketing
    Email Marketing
    Social Media Marketing
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