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Hire the best Chat Support Specialists in Taguig, PH

Check out Chat Support Specialists in Taguig, PH with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 5,661 client reviews
  • $20 hourly

    • 4.8/5
    • (6 jobs)
    Graduated from the University of the Philippines with a Bachelor of Arts major in Speech Communication and a minor in Writing. I have more than five years of experience in customer service, managing teams, and handling all things training and SOP documentation. During my time as an editor, I helped students ace their university writings and gave them some valuable coaching along the way. Writing, creating content, copywriting, editing, and even transcription are some of the things I am passionate about. I also worked as a Writer/Scribe, where I helped the Director of Education publish newsletters or any writing he needed to put out. I was then promoted to Operations Assistant, where I took care of all things operations such as payroll, support, scheduling, and many more. Rest assured that I will be a great asset to your team if you hire me, as I am well-rounded and passionate about my work.
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    Audio Transcription
    Editing & Proofreading
    Proofreading
    Documentation
    Copy Editing
    Writing
    Leadership Skills
    Data Entry
    Fact-Checking
    Online Chat Support
    English
    Email Support
  • $8 hourly

    • 5.0/5
    • (9 jobs)
    ⭐⭐⭐A proactive and efficient VA equipped with sets of skills that gives satisfaction to clients.⭐⭐⭐ Let me be your helping virtual hands in the admin tasks that eats your time and attention. I have experience in Virtual Assistant duties and capable of handling administrative projects and delivering high-quality work under minimum supervision. I am receptive to training and tech-savvy. Hence, this will maximize my full potential in growing my talents while providing excellent services in your business/projects. My Services: 💚 Admin Support 💚 Lead Generation 💚 Data Entry 💚 Customer Support (Admin/Marketing) 💚 Graphic Design (Canva) 💚 E-mail Management 💚 Web Research 💚 Social Media Management 💚 Product Research/Listing Thank you for visiting my profile and looking forward to helping you in the future. To your success, Hazel
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    Microsoft Excel
    Email Communication
    Customer Service
    Administrative Support
    Documentation
    Online Research
    Lead Generation
    Email Support
    English
    Social Media Management
    Online Chat Support
    Data Entry
  • $10 hourly

    • 4.6/5
    • (4 jobs)
    I began my career as a Call center agent with the biggest companies in the US and was soon promoted as a supervisor to manage a team which added to my already decorated skill set, but I started pursuing freelancing because I can be anyone I want and working at the comfort of my home is always been the most ideal work for me. I can be your sales guy, customer service rep, and your tech guy. An all-around VA. I love learning different things and I believe freelancing is just the right world for me. To add more, I have arranged an entirely private room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection, and a backup power source/eq to ensure my 24-hour availability, which is very important for a Virtual Assistant. Roles: SALES MANAGER SALES ASSOCIATE QA CUSTOMER SERVICE MANAGER MANAGE COMPANY REVIEWS CUSTOMER SERVICE REP IT HELP DESK BASIC VIDEO / PHOTO EDITING RETENTION MANAGER ONLINE MECHANIC eBay MANAGER Upwork in progress since May 2022 - PRESENT! Main Niche: AUTOMOTIVE SALES Junkyard / Salvage yard - Wholesalecarparts Australia Dropship / Brand New - Carparst.com & Autobuffy.com BPO Background: 12 YEARS! Barclaycard Google T-Mobile Comcast Verizon Globe AOL Yahoo CRM: Salesforce Admin Cases Red Bull Sales Console Managers Monday.com Zoho Podium Pinnacle Gumtree NETO
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    Leadership Coaching
    Property Management
    Leadership Skills
    Sales Leadership
    Multitasking
    Customer Retention
    Customer Experience
    Customer Service
    Sales
    Data Entry
    Customer Satisfaction
    Online Chat Support
    Email Support
  • $15 hourly

    • 4.9/5
    • (19 jobs)
    Driven by a passion for excellence and a proven track record of success, with 16 years of experience as a Customer Service Ambassador, I have successfully handled a variety of roles and accounts, including technical support, travel, email, and chat support. My extensive knowledge of Zendesk has been a valuable asset in these positions. Additionally, I have worked as a Front Office Executive in a specialized hospital abroad, where I excelled as a customer service specialist and medical biller. My responsibilities included: - Checking eligibility and benefits verification for treatments, hospitalizations, and procedures - Obtaining referrals and pre-authorizations for required procedures - Reviewing patient bills for accuracy and completeness, and obtaining any missing information - Ensuring CPT and DRG codes are properly documented before submission of claims During my tenure, I was promoted from agent to supervisory roles, demonstrating my capability and dedication. I also have experience as a hospitality agent for hotels worldwide, where I handled reservations and guest services. My performance in this role earned me a promotion to a supervisory position. As a seasoned professional in the field of email marketing, I have led successful B2B and B2C cold email campaigns that drive results. My expertise in DNS optimization, including SPF, DKIM, DMARC, and Custom Tracking Domains, ensures that emails not only reach the inbox but also comply with the highest standards of email security and deliverability. With a strategic approach to cold email marketing, I help businesses expand their reach and achieve their marketing goals. I am proficient in using a variety of applications, including: - Google Docs and Sheets - Google Meet - Zoom - Canva - Zendesk - ClickUp - Slack - Asana - EMR - Instantly - Smartlead - Snov.io - Apollo - Mailreach.co I am committed to continuous learning and familiarizing myself with new roles to enhance my expertise. I work efficiently both individually and as part of a team, always ensuring tasks are completed accurately and effectively. Ready to take your business to the next level? Let's connect and explore how my expertise can drive your success. Together, we can achieve greatness!
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    Administrative Support
    Customer Satisfaction
    ICD Coding
    Medical Billing & Coding
    Customer Service
    Email Support
    Online Chat Support
    Zendesk
  • $15 hourly

    • 5.0/5
    • (23 jobs)
    With my years of exposure in the forex markets and as an Upwork Talent, I have been exposed to multiple roles such as: 🔸 Having an Accommodating approach to potential and existing customers within the community 🔸 Striving to provide customers with satisfaction in solving their current problems within the community 🔸Highly approachable for any queries and request of customers within the community 🔸Alert with potential red flags, fear, uncertainty, and doubts to be spread by potential competitors within the community 🔸Knowledgeable within the foreign exchange and cryptocurrency markets 🔸Reliable for basic, intermediate to advance questions/requests of customers TECHNICAL EXPERTISE: 🔹Daily analysis for different financial markets with chart mark ups and explanation 🔹Possible execution points and area of invalidations within mark ups 🔹Knowledgable with retail style of trading (Support & Resistance, Chart partterns, Divergences, etc) 🔹Knowledgable with smart money concepts (Orderblocks, Fair Value Gaps, Liquidity Hunts, etc) 🔹Knowledgable with different proprietary trading firms terms and conditions and can compare one with another 🔹Experienced with start up with cryptocurrency projects from establishment phase to presale to public launch moving forward
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    Community Management
    Community Moderation
    Financial Analysis
    Forecasting
    Investment Strategy
    Communication Skills
    Communications
    Email Communication
    Email Support
    Online Chat Support
    Customer Support
    Customer Satisfaction
    Customer Service
    Cryptocurrency Trading
    Forex Trading
  • $15 hourly

    • 4.4/5
    • (11 jobs)
    🚀🆁🅴🆂🆄🅻🆃 🅳🆁🅸🆅🅴🅽🚀 📍𝐒𝐤𝐢𝐥𝐥𝐬 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐚𝐭𝐭𝐢𝐭𝐮𝐝𝐞 𝐚𝐫𝐞 𝐥𝐢𝐤𝐞 𝐚 𝐬𝐡𝐢𝐩 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐚 𝐜𝐚𝐩𝐭𝐚𝐢𝐧 📍 I am an Airbnb and STR Vacation Rental Manager with over 5 years of experience in the hospitality industry. Specializing in helping property owners maximize their growth and profit through various means, I bring a wealth of expertise to the table. In addition to my role as a manager, I have accumulated over 10 years of experience in customer service, customer support, chat support, administrative support and complaint resolution leadership. This background enhances my ability to provide comprehensive support and solutions to both property owners and guests. 𝐈 𝐚𝐦 𝐟𝐚𝐦𝐢𝐥𝐢𝐚𝐫 𝐰𝐢𝐭𝐡 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬/PMS 𝐥𝐢𝐤𝐞: ✔️Airbnb ✔️Booking.com ✔️Housing Anywhere ✔️Host Away ✔️WG-Gesucht ✔️Wunderflats ✔️Homelike ✔️Buildium ✔️Eviivo ✔️Pricelab ✔️VRBO ✔️TripAdvisor ✔️Expedia ✔️Homhero ✔️Breezeway ✔️Deputy ✔️Smart Abode ✔️Baudins ✔️Hosfully 𝐌𝐘 𝐀𝐑𝐄𝐀 𝐎𝐅 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 🎓: 🌟𝑨𝑰𝑹𝑩𝑵𝑩 𝑷𝑹𝑶𝑷𝑬𝑹𝑻𝒀 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner 💎Responding to guest inquiries 💎Handling instant bookings 💎Managing extended stay requests 💎Dealing with emergencies and Airbnb Resolution Center 💎Managing listing calendars and availability 🌟𝑴𝑨𝑰𝑵𝑻𝑬𝑵𝑨𝑵𝑪𝑬 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 💎Coordinating technical issues with your maintenance team (text messages, emails, and calls) 💎Coordinating cleanings with your housekeeping team (text messages, emails, and calls) 🌟𝑹𝑬𝑽𝑰𝑬𝑾 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Reviewing and responding to guest reviews 🌟𝑳𝑰𝑺𝑻𝑰𝑵𝑮 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Choosing a photo and a title that provokes visitors to click on your listing 💎Writing a description that converts potential customers into real guests 🌟𝑺𝑨𝑳𝑬𝑺 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Negotiating with your clients, offering alternatives, last-minute or long-stay discounts, etc 🌟𝑺𝒀𝑵𝑪𝑯𝑹𝑶𝑵𝑰𝒁𝑨𝑻𝑰𝑶𝑵 𝑶𝑹 𝑪𝑯𝑨𝑵𝑵𝑬𝑳 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Synchronization between all different channels and platforms --------------------------------------------------------------------------------------------------------- ✔ 𝐖𝐇𝐘 𝐒𝐇𝐎𝐔𝐋𝐃 𝐘𝐎𝐔 𝐇𝐈𝐑𝐄 𝐌𝐄� ✔ ✅ 10 years customer Service Support ✅ 7 years Team Leader (handling 21 team members) (4 years as Complaint Team Lead) ✅ 3 years short- and long-term rental specialist ✅ 3 years Customer support for Commercial Cleaning Company ✅ 2 years Executive Virtual Assistant ✅ 2 years Social Media Manager ✅ 1 year Hiring/Recruitment Manager ✅ Changing the process of work according to your need if any issue arrives with the ongoing system ✅ Guaranteed on-time delivery of Projects ✅ Multi-tasking ability and experience with working as a team ✅ Available for as many hours / Times zones needed to finish the tasks accurately ✅ Writing Speed 55 WPM with 98.2% accuracy ✅ Tech savvy ✅ Fast learner ✅ Has "can do" attitude ✅ Detail oriented ✅ Can work independently with minimal supervision ✅ Can work under pressure ✅ Complaint resolution champion ✅ Fast learner and trainable for new learning and additional experience -------------------------------------------------------------------------------------------------------- 🔧 𝐓𝐨𝐨𝐥𝐬 𝐮𝐬𝐞𝐝: ▲Microsoft office (Excel, word, power point) ▲Google suite (spreadsheet, docs, mail, meet, voice) ▲CRMs (SAP, Eviivo, Bookingkoala, Pricelabs, Workiz, Happyhouse, Monday.com, HubSpot) ▲Quality Monitoring (Verint) ▲ Payment (Stripe, PayPal, Bookingkoala) ▲Call and text (Textmagic, Circleloop, google voice, Openphone, GoTo, Gohighlevel) ▲ File Storage (Dropbox) ▲ Communication/Task (Zoom, slack, skype, Telegram, WhatsApp, Microsoft Teams, FB messenger, Outlook, Gohighlevel, Jira, HelpScout, Yelp, Fastmail) ▲ Social media (Facebook, Instagram, LinkedIn. Tiktok) ▲ Property and rental (Host Away, Pricelabs, Airbnb, Booking.com, TripAdvisor, Google Rental, VRBO, Expedia, Hotels.com, Agoda ) ▲ Amazon work space ▲My.ionos.co.uk ▲City Inventories ▲Salesforce ▲Contentmanager.groovehq.com ▲Ahrefs ▲MOZ ▲Semrush Thank you for reading! If you think I might be the right fit for your project, please reach out to me so we can talk more! I am available always on up-work for any query and working with you would be a great pleasure 🙂 Cheers! Lornalyn
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    SEO Backlinking
    SAP CRM
    Booking Services
    Customer Support
    Product Listing Ad
    Complaint Management
    Travel & Hospitality
    Virtual Assistance
    Online Chat Support
    Email Management
    Executive Support
    Customer Service
    Property Management
    Google Workspace
    Price Optimization
  • $15 hourly

    • 3.7/5
    • (10 jobs)
    🏆 - Voice of the Customer Champion 🏆 - Sales Champion 👏 - Subject Matter Expert ⭐️ I am a highly skilled and dedicated professional with over 9+ years of experience in the fields of Technical Support, Network Engineering, and Helpdesk Supervision. Throughout my career, I have consistently demonstrated a strong aptitude for troubleshooting complex technical issues, implementing efficient network solutions, and leading teams to deliver exceptional customer support. ⭐️ As a Technical Support expert, I possess an extensive knowledge of various hardware and software systems. I have a proven track record of successfully diagnosing and resolving technical issues for end-users, providing timely and effective solutions. My ability to communicate technical concepts in a clear and concise manner has allowed me to excel in customer-facing roles, ensuring customer satisfaction and building strong client relationships. In my role as a Network Engineer, I have demonstrated proficiency in designing, implementing, and maintaining network infrastructure. I have experience working with diverse network environments, including LAN, WAN, and VPN configurations. With a deep understanding of network protocols, routing, and security principles, I have successfully optimized network performance and enhanced data transmission efficiency for organizations. In addition to my technical expertise, I have also held the position of Helpdesk Supervisor, where I have overseen a team of support technicians and ensured the smooth operation of the helpdesk function. My leadership skills, coupled with my strong problem-solving abilities, have allowed me to effectively prioritize tasks, allocate resources, and mentor team members. I am adept at developing and implementing best practices, streamlining workflows, and maintaining a high level of customer satisfaction. Throughout my career, I have remained committed to staying up-to-date with the latest industry trends and technologies. I continuously seek opportunities for professional development, including certifications and training programs, to enhance my skills and expand my knowledge base. In summary, as a Technical Support, Network Engineer, and Helpdesk Supervisor, I bring a wealth of experience, technical expertise, and leadership capabilities. I am passionate about providing exceptional support, optimizing network performance, and driving customer satisfaction. I am confident in my ability to contribute to the success of any organization by leveraging my skills and experience to deliver outstanding results.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    English
    Online Chat Support
    Ethical Hacking
    Customer Support
    Leadership Training
    HTML
    Computer Network
    Technical Support
    Information Security
    Customer Service
    Cross Functional Team Leadership
    Zendesk
    Data Entry
  • $6 hourly

    • 0.0/5
    • (3 jobs)
    Hello! I'm Jessa Lachica, a seasoned professional with extensive experience in customer service, virtual assistance, and sales. With a solid background spanning over 7 years in customer service handling phone calls, chats, and emails, along with 2 years of executive virtual assistant experience and 1 year in cold calling, I bring a wealth of expertise to every project I undertake. Services Offered: 1. ) Customer Service: > Proficient in handling phone calls, chat support, and email inquiries promptly and efficiently. > Skilled in resolving customer issues with a friendly and solution-oriented approach. > Experience in managing customer relationships and ensuring high satisfaction levels. 2..) Virtual Assistance: > Executive-level support for managing calendars, scheduling appointments, and organizing meetings. > Handling administrative tasks such as data entry, document preparation, and file management. > Providing personalized assistance to executives, entrepreneurs, and professionals to streamline their daily operations. 3.) Sales & Cold Calling: > Proven track record in cold calling to generate leads, set appointments, and drive sales growth. Ability to articulate product benefits persuasively and overcome objections effectively. 4.) Shopify Management: > Proficient in managing Shopify stores, including product uploads, inventory management, and order processing. 5.) Bookkeeping with Xero: > Knowledgeable in using Xero for bookkeeping tasks such as invoicing, expense tracking, and bank reconciliation. > Knows how to set up Xero accounts, customizing chart of accounts, and generating financial reports. > Ensuring accuracy and compliance with accounting standards to maintain financial transparency and integrity. If you're looking for a reliable and experienced professional to support your business needs, feel free to reach out. Let's collaborate and take your business to new heights!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Microsoft Office
    Executive Support
    Administrative Support
    Customer Service
    Graphic Design
    Canva
    Data Entry
    Online Research
    Microsoft Excel
    Google Workspace
    Cold Calling
    Online Chat Support
    Phone Support
  • $8 hourly

    • 3.3/5
    • (4 jobs)
    I worked for Airbnb as a Case Manager for almost 2 years. Knows their platform and how they resolve things. Can also use other short-term rental sites. Been a Customer Service for 6 years. Able to communicate using Messaging, Calls, Chat, and Email. I am dedicated, hard-working, fast learner, loyal, has good interpersonal skills, and a strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. I also can multi-task, adapt to change, and achieve results with accuracy. Can work both independently and as a team member. I strive in a positive workplace, but I can also work under pressure. -✅📞Customer Care -✅💻Email and Chat Support -✅📊Data Entry -✅Property Management -✅45 WPM with 95% accuracy -✅Virtual Assistance Applications and Tools, websites I use: Airbnb VRBO Booking Google Sheets Google Docs Microsoft Excel Microsoft Word, Hostaway Hospitable (Smartbnb) Guesty Turno ClickUp Tetra Slack GuestReady BNBstaff Hostfully Direct Bookings If you are interested, I am just one invitation away!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Review or Feedback Collection
    Customer Feedback Documentation
    Rental Agreement
    Real Estate Virtual Assistance
    Booking Management System
    Booking Website
    Customer Service
    Online Chat Support
    Customer Experience
    Customer Support
    Administrative Support
    Task Coordination
    Scheduling
    Customer Satisfaction
    Phone Support
  • $7 hourly

    • 0.0/5
    • (2 jobs)
    𝗕𝗿𝗶𝗻𝗴𝗶𝗻𝗴 𝗣𝗼𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝘄𝗶𝘁𝗵 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: 𝗬𝗼𝘂𝗿 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲, 𝗠𝘆 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲!✨ Greetings! Are you searching for an enthusiastic Virtual Assistant? Look no further. 💻 Virtual Assistant Extraordinaire 📢 Sales, Retail, Wellness and Fitness, 🚀 E-commerce, Order fulfillment, B2B, Admin Task Here's how I can help you 👇👇👇 💎𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗲𝗺𝗮𝗶𝗹 𝗶𝗻𝗯𝗼𝘅, 𝗮𝗻𝗱 𝗹𝗶𝘃𝗲 𝗰𝗵𝗮𝘁 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 ✶Responding to customer inquiries via email, and live chat. ✶Providing timely and accurate information. ✶Resolving customer issues and concerns. ✶Ensuring a positive customer experience. 💎𝗢𝗿𝗱𝗲𝗿 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗮𝗻𝗱 𝗙𝘂𝗹𝗳𝗶𝗹𝗹𝗺𝗲𝗻𝘁 ✶Handling online orders and processing payments. ✶Coordinating with the fulfillment team for timely shipping. ✶Managing returns and refunds through the Shopify platform. 💎𝗦𝗮𝗹𝗲𝘀 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 ✶Establishing and nurturing relationships with potential clients. ✶Conducting effective sales presentations and product demonstrations. ✶Collaborating with the sales team to meet and exceed targets. 💎𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: ✶Crafting engaging and impactful content using Canva's diverse templates. ✶Customizing designs for various purposes, including social media posts, presentations, and marketing materials. ✶Experimenting with color schemes, fonts, and layouts to achieve optimal visual impact. 💎𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 𝗘𝗱𝗶𝘁𝗼𝗿 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 ✶Utilizing the WordPress editor for seamless content creation. ✶Incorporating multimedia elements, such as images and videos, to enhance visual appeal. ✶Implementing formatting tools for consistent and visually appealing page layout. 💎𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 ✶Leveraging AI tools to automate the creation of written content. ✶Generating articles, blog posts, and other written materials efficiently. ✶Enhancing productivity by allowing AI to handle routine content creation tasks. 💎𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗮𝗰𝗰𝘂𝗿𝗮𝘁𝗲 𝗱𝗮𝘁𝗮 𝗲𝗻𝘁𝗿𝘆, 𝗮𝗻𝗱 𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗶𝗻𝗴 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵. ✶Inputting data accurately into databases. ✶Cross-checking and verifying data entries. ✶Gathering relevant information from various sources. ✶Ensuring data confidentiality and security. 💎𝗝𝗼𝗯 𝗛𝘂𝗻𝘁𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗮𝗻𝗱 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁𝗶𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗵𝗮𝗻𝗱𝗹𝗶𝗻𝗴 ✶Developing effective job search plans. ✶Identifying relevant job opportunities. ✶Applying for a job that aligns with the client’s skills and experiences. ✶Ensuring the utmost protection of client’s data 💎𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 ✶Organizing schedules, appointments, and events. ✶Scheduling and rescheduling appointments. ✶Sending reminders and notifications events. 🧰𝗧𝗼𝗼𝗹 & 𝗔𝗽𝗽 𝗜 𝘂𝘀𝗲𝗱 𝘁𝗼 𝗱𝗿𝗶𝘃𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗴𝗿𝗼𝘄𝘁𝗵🧰 ✶Ticketing Tools [Zendesk, NICE, Salesforce] ✶Microsoft Office Suite [PowerPoint, Excel, Word] ✶Communication Tools: Slack [WhatsApp, Discord, Skype] ✶Editing Tools [Canva, Photoshop, PicsArt, Capcut, Filmora] ✶Social Media Platforms [Facebook, Threads, X, Instagram, Pinterest, Linkedin] ✶Google Productivity Tools [Sheet, Drive, Word, Calendar, Meet] ✶Other Tools [Calendly, Zoom, ChatGPT] Do you prefer other software apps? See, I'm not just ready to hit the ground running; I'm also tech-savvy. Whether it's your preferred fancy software or any task at hand, count on me to deliver exceptional results with a touch of finesse. Ready to elevate your day-to-day operations! Feel free to reach out to discuss how I can bring my expertise to your team!
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    Content Writing
    WordPress
    Administrative Support
    Canva
    Ecommerce
    Microsoft Office
    Order Fulfillment
    Communications
    Virtual Assistance
    Shopify
    Customer Support
    Data Entry
    Online Chat Support
    Email Support
    Zendesk
  • $7 hourly

    • 5.0/5
    • (11 jobs)
    Ready for Your Airbnb Co-host?! As a former Airbnb L2 Agent, I bring valuable experience in resolving cancellations, refunds, and mediation for both guests and hosts. Here's What I Offer: ✅ Compelling Listing Descriptions: Crafting honest, captivating, and enticing property descriptions. 🛎️ Seamless Guest Communication: Providing quick, reliable, and precise information tailored to guests' needs, leveraging my app expertise. 🏡 Effective Property Management: Handling cleaning schedules, inventory management, maintenance, and repairs. 💕 Passion for Excellence: With 4 years in the industry, I'm dedicated and passionate about my work. I'm also well-versed in: - VRBO - Booking.com - PMS (Hostfully, Guesty, Lodgify, and Hospitable - formerly Smartbnb) - Communication Platforms (Slack/Whatsapp/Viber) - Turno (Cleaning Schedules) Let's Collaborate 🤝
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    Customer Satisfaction
    Property Management
    Light Bookkeeping
    Scheduling
    Virtual Assistance
    Google Forms
    Personal Administration
    Chat & Messaging Software
    Phone Support
    Online Chat Support
    Email Support
  • $11 hourly

    • 3.3/5
    • (28 jobs)
    I'm a can-do person and I ensure that I provide satisfaction to the work I do. With almost 7 years’ experience as an Online Freelancer, I am entirely confident that I have the skills and experience and prove that I'm an efficient and valuable asset to your team. I thrive in a challenging and fast-paced industry. I am constantly in pursuit of perfecting my craft by providing superior administrative assistance and best-in-class super-fast turn around transcription. I am also by nature a people person. I just love to interact with people! I am confident that with my extensive work experience, the skill set I've developed over the years and my unyielding desire to exceed expectations, I will be an invaluable addition to any company who will choose to hire me.
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    LinkedIn
    Project Management
    Administrative Support
    Data Scraping
    Customer Service
    Communications
    Lead Generation
    Recruiting
    Email Communication
    Candidate Sourcing
    Customer Support
    Online Chat Support
    Customer Feedback Documentation
  • $35 hourly

    • 4.8/5
    • (33 jobs)
    Are you looking for a creative and tech-savvy individual to help revolutionize your company's customer service? Look no further! I'm Tanya, and I'm passionate about delivering exceptional results and adding value to everything I do. ⭐️Extensive Customer Service Experience With over 18 years of experience in the customer service industry, I am a reliable and confident professional. I have held various leadership roles in renowned companies such as AT&T, Sprint, and Hewlett-Packard. Additionally, I have extensive experience in sales and e-commerce, having successfully driven online sales initiatives, managed product listings, and optimized digital marketing strategies. My expertise also extends to social media management, where I have developed and executed social media campaigns to increase brand visibility and engagement. I have also worked as a Collection Agent for a Credit Union, enhancing my problem-solving and communication skills. This diverse background has equipped me with a comprehensive understanding of customer needs, sales dynamics, effective e-commerce practices, and impactful social media strategies. ⭐️Diverse Software and Application Proficiency Productivity Tools**: Proficient in MS Office, Google Apps, Dropbox, and Outlook. Customer Relationship Management (CRM)**: Experienced with various CRMs, including Zendesk, Gorgias, Freshdesk, Helpdesk, and HelpScout. Chat/Phone Support Applications**: Well-versed in LiveChat, Intercom, Nextiva, RingCentral, and other support tools. E-commerce Platforms**: Skilled in managing online stores using Shopify. Communication and Collaboration Tools**: Experienced with Slack, Skype, Google Hangouts, Upwork Messenger, Viber, WhatsApp, and WeChat. ⭐️Content Creation and Graphic Design Skills Content Creation**: Skilled in creating engaging and visually appealing content using tools like Canva. Graphic Design**: Proficient in logo creation, t-shirt design, and other graphic design projects. Video Editing**: Experienced in video editing to produce compelling multimedia content. Social Media Management**: Developed and executed social media campaigns to increase brand visibility and engagement. Communication Tools**: Effective in using platforms such as Skype, Google Hangouts, Upwork Messenger, Viber, WhatsApp, WeChat, and Slack for collaboration and communication. With my passion for technology, content creation, and extensive experience in customer service and sales, I am confident that I would be an excellent fit for the job. I am dedicated to delivering exceptional results and adding value with my skills and expertise.
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    Shopify
    Intercom
    Gorgias
    Interpersonal Skills
    Order Fulfillment
    Microsoft Word
    Slack
    Olark
    Customer Support
    Startup Company
    Order Tracking
    Online Chat Support
    Freshdesk
    Zendesk
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    - 12 years of customer service experience (chat, calls, and emails) - Zendesk, Freshdesk, Gorgias, Netsuite, Neto and Shopify expert - Google sheet and data reporting proficient - Almost 2 years of leadership experience in the Customer service field
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    Gorgias
    Shopify
    NetSuite Administration
    QuickBooks Online
    Communication Etiquette
    Critical Thinking Skills
    Technical Support
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Email Communication
    Customer Service
    Online Chat Support
    Zendesk
  • $10 hourly

    • 4.9/5
    • (8 jobs)
    I am a highly experienced virtual assistant with a strong background in customer service, sales, and administrative tasks. With over 3 years of experience in cold calling, appointment setting, and admin tasks, as well as extensive experience in sales and real estate, I bring a unique set of skills to every project I work on. In addition to my experience in these areas, I have also worked as a hiring manager for an insurance company, giving me a thorough understanding of the hiring process and how to find the right people for the job. As a Customer Service Agent, I have been trained at a large Call Center in the Philippines and have assisted both U.S. and Canadian customers. I am proficient in e-mail, chat and phone support and will do everything I can to ensure that your customers receive accurate and timely resolutions to their queries. Communication is my passion, and I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. Throughout my experience, I have developed essential skills to quality customer services such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with your product to provide the best possible support to your customers. As a full-time freelancer, I am available during Canadian or U.S. business hours and can guarantee high-quality work delivered on time. I am committed to helping businesses grow and succeed, and I look forward to working with you.
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    Social Media Marketing
    Administrative Support
    Online Chat Support
    Cold Calling
    Email Support
    Telemarketing
    Sales
    Data Entry
  • $7 hourly

    • 4.5/5
    • (5 jobs)
    TurnKey Product Management (Amazon) March 2021 – April 2023 • Main Job Title: Accounting – Invoicing – create, collect, and follow-up on client invoices (Xero). • Ads Management – manage PPC and DSP for clients. • Company Website – Maintain the website using Kartra and WordPress (Basic Knowledge) Telesero/Connexion April 2020 – September 2022 • Main Job Title: Technical Support - answer B2B concerns via chat (Intercom and Skype) • Process payroll for the team members and BPO agents (Manual) • Lead B2B training for new clients about the platform (via Zoom) Continuum Global Solutions (Hotwire) November 2014 to January 2020 • QA Supervisor - Recommended work strategies and methods to improve test plans and test processes. Oversee all aspects of quality assurance, including establishing metrics, applying industry best practices, and developing new processes. • Quality Analyst - Created requirements for milestones and monitored the completion of tasks for the QA team. • Customer Service Representative for 2+ years (Voice/Phone) Teleperformance (Expedia) April 2011 to November 2014 • Sales Agent – Helping customers with hotel accommodation, car rentals, flights, and activities. *Top performer • SME/Mentor
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    Email Support
    Online Chat Support
    Payroll Accounting
    Microsoft Excel PowerPivot
    Administrative Support
    Data Scraping
    Logo Design
    Microsoft Word
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    Quality | Accuracy | Honesty | Trustworthy | Self-starter Thank you for checking out my profile! I pride myself on working hard and delivering the best results on time, every time. My goal is to satisfy the needs of my clients. I am very tech-savvy, great with multi-tasking, amenable to do any task given to me, and a fast learner. I also have customer support service, technical support and sales experience for 8 years. 2 years as a Team Leader in a Property Management Company. I give my best to improve my skill and work. I value professional commitment, and I take pride in my work.
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    Data Entry
    Customer Service
    Online Research
    Technical Support
    Customer Support Plugin
    Online Chat Support
  • $7 hourly

    • 4.7/5
    • (14 jobs)
    Hi there! HIRE ME! I am an expert AMAZON PRODUCT HUNTER. I have experience in Dropshipping and Online Arbitrage especially in UK,US, DE, ES, IT, and FR store. Feel free to send me a private message. 𝐌𝐲 𝐠𝐫𝐞𝐚𝐭𝐞𝐬𝐭 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: •Helping businesses find solutions and strategies for an ideal business launch. •Acquiring techniques and strategies for sourcing products during my 2 years of experience with Amazon. •Familiarity with various Amazon FBA tools, including: 𝐊𝐞𝐞𝐩𝐚: Analyzing leads using Keepa graphs. 𝐒𝐀𝐒: Using this as an FBA calculator and for storefront checks. 𝐁𝐮𝐲 𝐁𝐨𝐭 𝐏𝐫𝐨: Making FBA calculations and deal analysis easier. 𝐃𝐚𝐢𝐥𝐲 𝐀𝐝𝐦𝐢𝐧 𝐓𝐚𝐬𝐤𝐬: •Collecting Invoices •Raising and following up on raised cases for shipment and inventory reconciliations •Seller Toolkit check •Seller Central daily checks (Inventories, Performance, Account Health, Stranded, Compliances, •Unfulfillable Inventory, Returns, IP Complaints, Customer Feedback, Messages) •Prep Centers Discrepancies •Price Alert (if we have pricing tools like Sellersnap, Bqool) •Replenishing •DHL label issues and shipment •Prep Issues (Missing, Damaged, Expired Products) 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄: •Amazon 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 for both Online Arbitrage and Wholesale •Amazon 𝐀𝐝𝐦𝐢𝐧 𝐓𝐚𝐬𝐤𝐬 •𝐌𝐚𝐧𝐚𝐠𝐞𝐬 Amazon Accounts •Amazon 𝐏𝐏𝐂 •𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 •Excel •Personal Brand Development •Personal Brand Strategies 𝐎𝐭𝐡𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: •Recent specialized training in PPC Campaigns, gaining proficiency in managing Sponsored Product, Sponsored Brand, and Sponsored Display ads effectively. •Familiarity with advanced tools such as Helium and Cerebro for optimizing advertising strategies and campaign performance. •Proficient in Amazon SEO strategies to enhance product visibility, improve search rankings, and drive organic traffic for increased sales.
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    Lead Generation
    Customer Service
    Online Chat Support
    Email Support
  • $7 hourly

    • 5.0/5
    • (5 jobs)
    ✨ Those who are too busy seeking success typically find it. ✨ 👸 WHO AM I? Hi! I'm Rona Decena, a Bachelor of Science in Marketing management graduate. Professional and well-qualified in providing exceptional customer service. 🔑 What are my characters and skills? ⭐ Determined ⭐ Trustworthy ⭐ Communication ⭐ Leadership ⭐ Teamwork ⭐ Negotiation and persuasion ⭐ Perseverance and motivation ⭐ Ability to work under pressure ⭐ Dedicated learner 🎯 If you're a company that is looking for a chat support, email support, social media manager, social media moderator, or need an expert to manage your team, I can be the best fit for that position. 🏆 I've been working in eCommerce company for more than a year now. Working within eCommerce isn't just a job, it's my career, and I am very passionate about helping customers and business to succeed. 🎖️ A fun fact about me is I am a game streamer with over 2000 followers on my Facebook page. I started streaming when the pandemic spread in our country, since we are not allowed to go outside. I used my time not just to play games, but also to promote my friends' businesses for free. 🔥 I will do everything in my willpower to provide what my customer's essential needs. I am a quick learner, and I am very interested in learning more. I look forward to hearing from you!
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    Database
    Data Entry
    Photo Editing
    Supervised Learning
    Supervision
    Marketing Automation Strategy
    Video Editing
    Market Planning
    Online Chat Support
    Email Support
    Sales & Marketing
    Team Management
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    With more than 10 years in BPO industry, I have outstanding experience working as a Customer Service and IT Analyst providing phone, email, and chat support. I have expertise in maintaining high standards of customer service, with quality and service norms to achieve customer satisfaction. Continuously pursues opportunities to learn and take on challenges for further professional development and growth.
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    Customer Service
    Helpdesk
    Administrative Support
    Social Media Plugin
    Business Process Outsourcing IT Services
    Data Entry
    Online Chat Support
    Email Support
    Typing
  • $8 hourly

    • 4.6/5
    • (7 jobs)
    Hi, there! My name is Tash. I have worked in the Customer Service industry and Administrative Support for the past 12 years. I have extensive experience and knowledge in both client relations and customer satisfaction. The wide variety of industries I have serviced under different roles has trained me to adapt quickly to changing situations while upholding the expected quality of work. My training in these various fields (Supply Chain, Telco, Airline, and Ticket Sales) have allowed me to be well rounded and flexible. I consider my day to day tasks as continuous training to keep improving my work as well as finding areas for improvement that are beneficial to my clients and the organization. On another aspect, I have undergone training and have joined conferences on my personal interests: Feature Writing, Poetry and Art.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Ticketing System
    Technical Support
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Administrative Support
    Customer Service
    Email Support
    Phone Support
    Online Chat Support
    Team Management
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    1. Technical Support: Overview: Expertise in resolving technical issues and providing troubleshooting assistance to ensure smooth operation of products and services. Skills: Problem-solving, system diagnostics, remote support, and customer interaction. Experience: Successfully managed support tickets, guided users through technical issues, and provided detailed solutions and follow-up. 2. Customer Service: Overview: Dedicated to delivering exceptional customer experiences through effective communication and problem resolution. Skills: Empathy, active listening, conflict resolution, and service excellence. Experience: Handled customer inquiries, resolved complaints, and ensured high levels of satisfaction through personalized service. 3. Warranty Specialist: Overview: Specialized in managing warranty claims, processing replacements, and ensuring compliance with warranty policies. Skills: Claim processing, documentation, customer communication, and policy adherence. Experience: Efficiently processed warranty claims, managed customer expectations, and resolved issues related to product warranties. 4. Solar Panel Design Specialist: Overview: Expert in designing and customizing solar panel systems to optimize energy efficiency and meet client requirements. Skills: Site assessment, system design, regulatory compliance, and proposal development. Experience: Created tailored solar solutions, ensured designs adhered to regulations, and provided clients with detailed, effective proposals. 5. Real Estate: Overview: Experienced in handling real estate transactions and property assessments, with a focus on investment opportunities. Skills: Lead generation, property evaluation, negotiation, and client relations. Experience: Qualified leads, assessed properties, and facilitated transactions to meet investment criteria. 6. Cold Calling: Overview: Skilled in initiating contact with potential clients to generate leads and drive sales through targeted outreach. Skills: Lead generation, script development, objection handling, and sales strategies. Experience: Conducted successful cold calls, generated qualified leads, and contributed to sales growth through effective communication and follow-up. 7. Email Support: Overview: Crafting professional and personalized responses Handling high volumes of email inquiries Problem-solving and troubleshooting Using CRM systems (e.g., Salesforce, Microsoft Dynamics) 8. Chat Support: Overview: Real-time communication and multitasking Managing chat queues and ensuring response time Providing accurate information and support Familiarity with chat platforms 9. Detail-oriented Order Processing Specialist : 5 years of experience, adept at managing order workflows, ensuring accuracy, and enhancing efficiency for seamless operations.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Customer Service
    Network Administration
    Office 365
    Symantec Norton AntiVirus
    Customer Support
    PROXY Networks Remote Support Software
    Technical Support
    Troubleshooting
    Microsoft Outlook
    Multitasking
    Online Chat Support
    Microsoft Office
    Tech & IT
  • $7 hourly

    • 5.0/5
    • (8 jobs)
    I am a customer service representative who is highly experienced in handling multinational clients. I aim to provide excellent customer support and a passion for helping people. I have a proven record of maintaining professionalism regardless of any call situation.
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    Data Entry
    Email Communication
    OKTA
    Administrative Support
    Microsoft Excel
    Microsoft Word
    Google Docs
    Customer Service
    Microsoft Office
    Customer Support
    Online Chat Support
    Inbound Inquiry
    Zendesk
  • $8 hourly

    • 4.6/5
    • (7 jobs)
    I’m an experienced Business To Business Outbound Sales Representative and Appointment Setter. I’ve been with the industry for over four years now. I am an expert when it comes to lead generation, account set-up and creation, data analytics, client prospecting, digital marketing and more. When it comes to working, I am professional and motivated to succeed. I enjoy challenges achieving the best result. I handle pressure and stress by putting my priorities in order and by doing what is the most important first.
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    Outbound Sales
    Online Chat Support
    Sales Development
    Data Mining
    B2B Marketing
    Lead Generation
    Data Entry
    HubSpot
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    Hi! My name is Aly! Thank you for visiting my profile page. Yes, I am new to freelancing, and I don't have 100+ reviews as the other freelancers do BUT I am a hardworking and self-motivated person who is passionate about what I do and dedicated to delivering high-quality results. I have 8 years of BPO experience specializing in Customer service and Sales. I was also a Team lead before I joined the freelancing industry. Furthermore, Here are my skills and expertise: 1. Providing Customer Service 2. Order Fulfillment/Order Inquiries 3. Handling Irate Customers/Escalated Issues 4. Data Entry 5. Basic knowledge in Bookkeeping 6. Responding to phones, emails, chat 7. Canva 8. Web Research 9. Google Calendar/Calendly 10. Asana, Trello, Slack, and Zendesk 11. Microsoft Office Word, Excel, and Powerpoint) 12. Dialers (Frontspin, Dialpad, Skype and Ujet) 13. Basic knowledge in photo/video editing, and graphic design 14. Google Docs, Sheets, and Drive
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    Property Management
    Asana
    Time Management
    Data Entry
    Customer Support
    Cold Calling
    Order Tracking
    Zendesk
    Online Chat Support
    Email Support
    Order Processing
  • $6 hourly

    • 5.0/5
    • (5 jobs)
    OBJECTIVE To be a part of a dynamic and challenging workforce that will demand my physical and mental endurance, and to work in a company that will assure my individual personal growth as I take part in attaining its mission and vision
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    Microsoft Office
    Technical Support
    Administrative Support
    Google Docs
    Google Workspace
    Yahoo
    Google
    Instagram
    Customer Service
    Online Chat Support
    Order Processing
  • $6 hourly

    • 5.0/5
    • (1 job)
    I am writing this letter to express my strong interest for the Sales Support post. I am confident that i would be a perfect candidate for this role, as my experience and abilities precisely match your requirements. I have delivered professional behavior and discipline even in my previous company as a Top 1 agent. I have brought this character towards becoming an effective , efficient and productive employee. I am a game changer, I am always motivated to succeed and enjoy challenges achieving for good results. In my previous role as a Sales Advisor handling sales advertising platform for Big Business Clients. I have consistently met and exceeded our quotas and expectations. For example, I have been: • Rank 1 over 250 employees in 9 consecutive months hitting sales target of above 150% My references will be happy to discuss my positive attitude and strong work ethics. I look forward working with you. Thank You, Mark Jayson P. Mitu
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Sales
    Online Chat Support
    Cold Calling
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