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Hire the best Chat Support Specialists in Lisbon, PT

Check out Chat Support Specialists in Lisbon, PT with the skills you need for your next job.
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  • $20 hourly

    • 5.0/5
    • (3 jobs)
    I am an experienced Technical Support Personnel. My expertise cuts across troubleshooting: - Microsoft Windows OS - Microsoft OneDrive - Microsoft Outlook - Microsoft Office Productivity Suites In my troubleshooting skills, I employ a strategy called "Bottom to Top" troubleshooting. For instance; Some of my skills and experience troubleshooting Microsoft related issues are outlined below: Microsoft Outlook not working or freezing ================================== In this sense, repairing your Office programs can resolve issues with Outlook not responding or freezing. Another strategy is to quit any Office programs that are running. In Control Panel, choose Programs and Features. In the list of installed programs, right-click Microsoft Office 2016 or Microsoft Office 2013, and then choose Change. Microsoft Windows OS Update & Upgrade issues ====================================== There are many reasons why you might receive an error message when upgrading or installing Windows 10. These common errors can be fixed with a few steps that you can do on your own. Note: An upgrade takes your device from an older version of Windows, such as Windows 7 or Windows 8.1, to Windows 10. These can be fixed or resolved by simply doing an Inplace upgrade, using the Media Creation tool, ISO file, etc, Other options are: - Removing external hardware - Uninstalling non-Microsoft antivirus software - Uninstalling nonessential software - Freeing up disk space, etc. OneDrive sync problems on Windows 10 =============================== If OneDrive isn't syncing any files, it could be a connection problem, which you may be able to fix by restarting the app, checking your internet connection, checking for the latest updates, etc Finally, In the discharge of my duties, my core strength lies in being thorough, dependably independent, tech-savvy, and professionally fun-going while ensuring great service delivery. I am equally experienced using CRM tools, emailing, chat, with great communication, email writing, and phone etiquette skills, scheduling meetings, google docs, sheet, drive, duo meeting, Microsoft teams, and all office productivity tools. Professional Skills: Learning agility, Communicating, Problem-solving skills, Zendesk, A resounding technical and organized mind. Attention to detail, Creating Ideas, Enthusiasm, Provide phone, chat, and email-based support to corporate customers while ensuring ticket resolution and customer satisfaction within the shortest possible time.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Customer Engagement
    Customer Service
    Customer Satisfaction
    Translation
    Phone Communication
    Customer Experience
    Email Communication
    Inbound Inquiry
    English
    Phone Support
    Email Support
    Online Chat Support
    Microsoft Excel
    Zendesk
  • $9 hourly

    • 5.0/5
    • (23 jobs)
    Hi, my name is Martim, nice to e-meet you ! ➡ I'm a freelancer with over 4 years of customer service, i'm a native Portuguese speaker who will provide high-quality work for PT/ENG/SPA. ➡Can also work on Translations, Proofreading and Transcriptions in PT/ENG. ✅Thank you for taking your time in visiting my profile. Please feel free to contact me and I will provide my total commitment to your success. ✅
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Proofreading
    Translation
    Ecommerce
    Virtual Assistance
    Marketing
    Ecommerce Support
    Online Chat Support
    Content Moderation
    Customer Service
    Customer Support
    Spanish
    Portuguese
    English
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    About Me Hi there! I'm Amir, a dedicated Customer Support Representative with over 4 years of experience in providing top-notch service across various industries. I specialize in resolving customer issues promptly and efficiently, ensuring a seamless and satisfying experience for every client. Skills and Expertise: Communication: Exceptional verbal and written communication skills, adept at engaging with customers through email, chat, and phone. Problem-Solving: Proven ability to troubleshoot and resolve issues quickly, maintaining a positive customer relationship. Technical Proficiency: Skilled in using customer support software such as Zendesk and Freshdesk , along with a strong understanding of CRM systems. Multitasking: Capable of handling multiple inquiries simultaneously while maintaining high service standards. Empathy and Patience: Committed to understanding customer needs and providing solutions that exceed expectations. What I Offer: Timely Responses: Quick and accurate responses to customer inquiries, ensuring minimal wait times. Customer Satisfaction: A focus on achieving high customer satisfaction and loyalty through outstanding service. Continuous Improvement: A dedication to continuously improving service quality and efficiency through feedback and ongoing training. Why Choose Me? With a passion for helping others and a strong background in customer support, I am confident in my ability to deliver exceptional service to your clients. Let's work together to enhance your customer support experience and build lasting relationships with your customers. Looking forward to collaborating with you!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrative Support
    SQL
    Shopify
    Microsoft Excel
    Microsoft Power BI
    HTML
    Data Entry
    Adobe Photoshop
    Customer Service
    CSS
    Shipping & Order Fulfillment Software
    Customer Support
    Email Support
    Zendesk
    French
    Jira
    Online Chat Support
  • $20 hourly

    • 5.0/5
    • (5 jobs)
    🌍 Do you require language services in Portuguese, Italian, or English? Whether it's translation, transcription, or proofreading I'm here to assist you! 🇧🇷🇮🇹🇺🇸 📝🎬🔍 Here are the services I offer: Language transcription Subtitle creation for videos Translation Interpretation Proofreading Audio recording for various purposes (apps, games, advertising, etc.) with a native accent in Portuguese or Italian. 📢 If you find yourself in need of any of these services, please don't hesitate to reach out. I'd be more than happy to help you!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    SRT
    Voice Recording
    Portuguese to Italian Translation
    English to Brazilian Portuguese Translation
    Transcript
    Proofreading
    Content Writing
    Video Transcription
    Brazilian Portuguese Dialect
    Translation
    Writing
    Online Chat Support
    English
    Portuguese
    Italian
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Highly skilled Virtual Assistant using a customer-centric approach to administrative support, answering and making phone calls, responding to emails and chat inquiries, CRM management, scheduling meetings and making appointments, and coordinating business calendars. I believe in executing big ideas through data-driven decision-making. Studying in London has refined my communication skills, both oral and written. I bring critical thinking, problem-solving, teamwork, and professionalism to every endeavor. I am calm under pressure and in adversity, and I have a genuine interest in helping my clients reach their most important goals by delivering the highest quality support. Key Skills: Data Entry Customer Support Email Communication Online Chat Support Online Writing Translation Presentations Administrative Support Order Processing Order Tracking Cold Calling WordPress Salesforce Virtual Assistance Article Writing Core Principles: My professional journey has taught me essential principles: Customer-centric approach Execution of big ideas within constraints Data-driven decision-making Commitment to constant learning Calmness in adversity Focus on high-quality decisions Communication Skills: Studying in London has refined my communication skills, both oral and written. I bring critical thinking, problem-solving, teamwork, and professionalism to every endeavor. Let's connect and explore how I can contribute to your project!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Article Writing
    Virtual Assistance
    Salesforce
    WordPress
    Cold Calling
    Order Tracking
    Order Processing
    Administrative Support
    Presentations
    Translation
    Online Writing
    Online Chat Support
    Customer Support
    Email Communication
    Data Entry
  • $7 hourly

    • 5.0/5
    • (0 jobs)
    Hi everyone! My name is Bruno, and I am a multilingual and experienced Customer Support Representative, having worked for over 6+ years in private and public businesses of Latin America, North America and Europe. Technology savvy, customer-pleaser and detail oriented, I am willing and able to bring the best Customer Success patterns for your company. Feel free to reach out to me and let's start building your company's community. Cheers! less
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Phone Support
    IT Support
    Chat Plugin
    Customer Support Plugin
    Online Chat Support
    Email Communication
    Email
    Expert
    Email Support
    Customer Service
    Customer Support
  • $5 hourly

    • 0.0/5
    • (1 job)
    You have reached the profile of a business administrator specialist in human resources with a high commitment to providing a quality service Companies I have worked with (Through an intermediary company): -HP (technology company, that offers Printers, laptops and desktops) -Airbnb (Homestays and experiences) -DAZN (international sports streaming service) -Vueling (spanish airline) Organize, improve and lighten your workload with someone with years of experience in the administrative and hospitality industry sector. With more than 5 years of experience working with international clients and great capacity for pro-activity and motivation. Leadership: -Quality Assurance -Team management -Process Docs Creation -Excellent communication skills (Spanish, English and Portuguese) Customer Support: -Email -Chat -Social Media Management -Technical Support -Telephone assistance -Contact potential clients of your product or service Administrative development: -Internet Research -Data Entry -LinkedIn Research -Collecting emails -Microsoft skills (Teams, Word, Excel, Outlook, PowerPoint) -Manage Google apps (Drive, Calendar, Docs, Sheets, Keep, Ads and forms) -Manage agendas and coordinate meetings -Recruitment Analyst -Coordinate and organize payments and collections I would love to help you take your company to the highest level of performance and quality!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Google
    English
    Spanish
    Email Support
    Online Chat Support
    Portuguese
    Managed Services
    Customer Support
    Customer Service
    Marketing Communications
    Microsoft Excel
    Data Entry
    Presentations
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    I have a degree in Marketing, and I have been working in the customer service and sales for a few years, in different areas Attending is also understanding the customer, I am available to learn, and I am very practical with goals. Having good communication is important to me. Over my years of experience, I have developed skills in turning negative situations into positive ones, with empathy, understanding and time management. I believe that Service is Relationship!!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Translation
    Answered Ticket
    Customer Satisfaction
    Customer Support
    Customer Service
    Server
    Online Chat Support
    Email Support
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    As a former student of the German School in Lisbon, I've cultivated a strong foundation in both English and German, enabling effective communication across diverse environments. My internship experience at Siemens has honed my ability to collaborate within teams, emphasizing punctuality, discipline, and a results-driven mindset. I thrive in dynamic work environments, leveraging my language skills and professional demeanor to contribute effectively towards organizational goals. With a solid educational background and practical experience, I am well-equipped to excel in any role that values teamwork, discipline, and a commitment to excellence.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Virtual Assistance
    Content Moderation
    Content Analysis
    Online Chat Support
    Email Support
    English
    German
    Portuguese
    Marketing
    Video Editing
    Translation
    Customer Service
    Social Media Management
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I am Lígia, a native European Portuguese speaker with more than five years of experience working for UK and US market-based clients and customers, handling their queries using phone, email and ticketing systems. I have assisted all the teams I have been on by providing excellent customer service, implementing email templates, and helping define workflows to improve the team's efficiency. I am currently looking for customer support roles, more specifically chat support and email support only. I am also available to provide proofreading and translation services in PT-EN and EN-PT. Here's what I can offer: - I am a self-motivating person who doesn't need oversight to get things done. - I will meet the deadlines and will provide updates on the status of the process as I go. If this sounds good, feel free to reach out! I am looking forward to working with you 😃
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Portuguese to English Translation
    English to Portuguese Translation
    Order Processing
    Proofreading
    Light Project Management
    Project Management
    Business Operations
    Online Chat Support
    Email Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    As a skilled and detail-oriented translator, I specialize in providing accurate, context-sensitive translations between English and Portuguese mostly. My expertise spans a variety of fields ensuring that every translation is not only linguistically precise but also culturally appropriate. I am committed to delivering high-quality translations that maintain the integrity of the original message while adapting it to the target language and culture. I understand the importance of effective communication in a globalized world and take pride in providing translations that bridge linguistic and cultural gaps.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Online Chat Support
    Email Support
    Korean
    Portuguese
    English
    AI-Generated Transcription
    Audio Transcription
    Document Translation
    Translation
  • $25 hourly

    • 4.7/5
    • (14 jobs)
    Qualified and tenacious professional armed with broad-based background and skills in the areas of technical support, system support, public relations and customer service. Highly adept in systems analysis diagnostics and troubleshooting and conflict resolution. Exhibits excellent organizational and problem-solving skills. Works well in team environments and displays strong work ethic. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals. Determined to implement earned skills for rapid growth and development Some of qualifications and skills are as below. • Excellent communication skills (with consumers, clients and suppliers); Experience in customer support / problem solving business processes. • Bachelor’s degree in Computer Science with a double major on System forensics/BPO and a total of 8+ years’ experience in NOC Center, Helpdesk and Technical Support Roles. • Strong understanding of IT systems fundamentals and system management tasks. • Ability to handle multiple concurrent issues and remain calm under high pressure situations. • Knowledge of network troubleshooting, trace routes, pings, website and API performance tracking. • Solid Microsoft Office (Word, Excel and PowerPoint) skills including office 365 admin duties • Good MySQL knowledge. • Experience monitoring an enterprise infrastructure via various tools and open proper tickets with the appropriate information for a quick resolution. • Ability to quickly and efficiently address customer needs by providing solutions to customer issues or escalating to another support group when necessary. • Working knowledge of TCP/IP, HTTP/HTTPS and internet protocols. • Ability to translate a complex problem into a simpler language for the customer and vice versa. • Experience using – Nagios, Tableau, Uptime monitoring, CRM tools such as salesforce zen desk and bug management system such as Jira and Rally • Experience providing support for Websites, Mobile Devices and SaaS tools • I am a fast learner with a demonstrated ability to quickly learn technology and understand unique system requirements.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    ClickUp
    Zoho CRM
    Managed Services
    Customer Support
    Data Entry
    Remote IT Management
    Zendesk
    Google Workspace Administration
    Online Chat Support
    Technical Support
    Salesforce CRM
    System Administration
    Office 365
    Microsoft Active Directory
  • $17 hourly

    • 4.3/5
    • (3 jobs)
    With over six years of experience in customer service, including roles at global companies like Nike, Magenta, and Booking.com, I bring a strong skill set and a passion for delivering exceptional support. Strong Communication & Empathy: Skilled in clear and empathetic communication, I build trust and rapport while addressing customer concerns. Problem Solving & Adaptability: I excel at resolving diverse customer issues and quickly adapting to new systems and evolving demands. B2B & CRM Expertise: Proficient in inbound/outbound B2B interactions and tools like Salesforce and Zendesk. Multitasking & Time Management: Experienced in managing high volumes while maintaining efficiency and quality. Team Collaboration & Conflict Resolution: A team player with a proven ability to handle challenging situations effectively. My ability to learn quickly and my customer-focused approach have consistently driven satisfaction and results across multiple industries. I’d be delighted to bring my skills and expertise to your team.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Email Marketing Platform Support
    Customer Satisfaction
    Customer Support
    Customer Service Chatbot
    Sales Call
    Customer Care
    Scheduling & Assisting Chatbot
    Management Accounting
    Online Chat Support
    Business with 10-99 Employees
    Phone Support
    Call Center Management
    English
    German
    Email Support
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