Hire the best Chat Support Specialists in El Salvador
Check out Chat Support Specialists in El Salvador with the skills you need for your next job.
- $17 hourly
- 5.0/5
- (17 jobs)
Need a UNITED STATES QUALITY freelancer without breaking the bank? Have a look! -Native English speaker -Native Spanish speaker -Hight Ticket Sales Closing and Appointment Setting with high conversion rates -Over half a decade of experience. -Telemarketing Strategies -Vast experience with CRMs (Monday, Salesforce, GoHighLevel, Hubspot, etc.) -24/7 Availability -Lead Generation, quality hand-picked leads only -I've done sales and relationship management in Phone Carriers, Cable TV, a Retail Electric Provider, the biggest Travel Agencies, a Debt Collection Agency, a Medical Retailer, a Law Firm, Digital Marketing Agencies, Tech Companies (SaaS), a Solar Company, and even a UPS franchise. -Quality Assurance on lists of data (Data Entry) -Live Chat and SMS with Customers -Customer Service, certified from my previous projects for global Call Center (BPO) companies -Sales, Retentions and Contract Renewals -Over a year of experience managing a team of sales representatives. -Sales Coaching and English Teaching.
Chat Support
Client ManagementVirtual AssistanceCommunication SkillsCRM SoftwareSales ConsultingTelemarketingCustomer ServiceOnline Chat SupportCold CallingCall Center ManagementSalesSalesforceCustomer AcquisitionRelationship ManagementTransaction Processing - $15 hourly
- 5.0/5
- (21 jobs)
Hi! My name is Bitia and I am eager to work with you, I have worked as a customer service representative for over a year during that time I developed abilities to do call handling, email handling and appointment setting in order to fulfill my jobs succesfully I always incorporate empathy and the goal to keep both the customer and the company completely satisfied; because of my customer oriented abilities I got ascended to Resolution Specialist which I did as a supervisor over the phone which helped me evolved my customer service abilities to customer retention; I love to talk and help people solve their doubts or issues. I have a degree in Education, while I was at the university I was a teacher's assistant at a class of Reading and Conversation in English I, as well I have given English tutoring and classes as a freelancer to children, teenagers and adults. I have also done translations from English to Spanish and viceversa which it is my degree's specialization. I was a sales and administrative manager in a family business from that experience I learned to do appointment settings and customer handling. I love languages and that is why I am always trying to acquire more knowledge in various languages, my native language is Spanish and I have advance knowledge of English and basic knowledge of both Japanese and French. I am a self-taught chef, I love to cook and bake specially when it is something healthy and always made with love. From all my working experiences I have learned to go the extra mile and do more than what I am expected, I love to do things before I am expected. My motto is "Always love what you do and you'll suceed" If you want to know more about me, give me the opportunity to help and improve your company with my skills. Have a great day!
Chat Support
Customer ServiceLatin American Spanish AccentProduct KnowledgeSpanish to English TranslationBlog WritingGeneral TranscriptionLanguage InterpretationOnline Chat SupportEmail SupportTranslation - $10 hourly
- 4.7/5
- (6 jobs)
My work experience is in 3 important markets. Education, virtual assistant, and customer support. In customer support, I have had the opportunity to work with several service providers for about 8 years in contact centers. I also have some experience as a data analyst and back-office support. On the other hand, education and virtual assistance are my most recent experiences, in which I have been able to teach English as a second language for 7 years now and help clients as a freelancer. With regard to teaching, I've worked with adults and teenagers, mostly in both classroom and online methodologies. As a VA, my responsibilities included answering emails, making follow-up calls and emails. Updating databases and organizing files.
Chat Support
Customer ServiceZoom Video ConferencingAdministrative SupportTechnical SupportMatterportSkypeOnline Chat SupportFacebook Ads ManagerTask CoordinationEmail CommunicationMicrosoft OfficeMicrosoft Excel - $10 hourly
- 1.7/5
- (9 jobs)
I want to let you know about my skills as a freelancer, bringing a diverse skill set that encompasses eight years of call center experience, professional design proficiency on Canva, and expertise as a professional interpreter. As a native Spanish speaker and fluent English speaker, I am confident in my ability to provide valuable support and deliver exceptional results. During my extensive tenure in the call center industry, I have developed a strong foundation in customer service and communication. This experience has shaped my problem-solving skills, customer-centric mindset, and ability to thrive in high-pressure environments. I consistently strive to exceed customer expectations and have a proven track record of maintaining high levels of customer satisfaction throughout my career. In addition to my call center background, I am a skilled professional designer on Canva. I possess a keen eye for aesthetics and a deep understanding of design principles. Through my creative mindset, attention to detail, and the ability to understand clients' needs, I have successfully created captivating designs for various purposes, such as social media posts, flyers, presentations, and more. My goal is to deliver visually compelling designs that effectively convey the intended messages. Moreover, I have gained significant experience as a professional interpreter, having worked with reputable companies such as Hands Up, Lionbridge, and Global Interpreting. This role has sharpened my linguistic abilities and intercultural competence, enabling me to facilitate effective communication between parties with different language backgrounds. I am confident in my ability to provide accurate and seamless interpretation services to bridge any language barriers that may arise. As a dedicated and versatile freelancer, I am also adept at providing virtual assistance. I possess strong organizational and time management skills, allowing me to efficiently handle tasks such as scheduling, email management, data entry, and general administrative support. I am proficient in various virtual communication platforms and possess excellent written and verbal communication skills.
Chat Support
Amazon Seller CentralSlackAmazon FBABuildiumAppFolioSpanish to English TranslationEnglish to Spanish TranslationCall Center ManagementSalesOnline Chat SupportEmail MarketingManagement SkillsPhone SupportEmail Communication - $35 hourly
- 5.0/5
- (22 jobs)
Hello, Thank you for taking a look at my Top-Rated Upwork Profile I've been working in the customer service industry for more than 10 years. During my career, I have worked for different call centers as a Customer Support Representative, Sales Specialist, and Quality Assurance Rep. Throughout my career, I have developed a deep understanding of the importance of delivering excellent customer service and building lasting relationships with clients. I have a proven track record of managing a portfolio of high-value accounts and ensuring their ongoing satisfaction and success. Additionally, I am adept at identifying opportunities for growth and expansion within existing accounts, as well as collaborating with cross-functional teams to drive customer retention and revenue growth. I have been responsible for managing a diverse group of clients, including Fortune 500 companies and high-growth startups. Through regular check-ins and proactive outreach, I have built strong relationships with my clients and become a trusted advisor to their businesses. I have the proper computer software knowledge in Windows Operating Systems, and different CRM tools, such as Zendesk, Pipedrive, Salesforce, Appfolio, Asana, Stripe, Basecamp, Tookan, Jira and many others.
Chat Support
Technical SupportGoogle WorkspaceAppFolioTroubleshootingPipedriveSaaSStripeIntercomZendeskSalesforce Service CloudFreshdeskOnline Chat Support - $10 hourly
- 4.9/5
- (4 jobs)
“Irene has proven to each of her clients that she is a focused, dedicated, detailed oriented person. She is friendly and with a great personality that customers can notice when she is on the phone. Creating a bond that encourages trust on her clients” I am committed to providing high quality to clients in the most flexible and professional way. With extensive experience in all aspects of Customer Service, Sales, and Quality Management. I found really useful to manage multiple priorities, meet strict deadlines and adapt to challenging work environments. My areas of expertise are (but not limited to): - Inbound/outbound calls - Inbound/outbound chats - Inbound/outbound emails - Avaya and Zendesk System Thanks to my experience I’ve earned critical thinking aptitudes to analyze difficult situations, and formulate strategic solutions to solve complex situations. Equipped with articulate communication and interpersonal skills plus a native sounding English thanks to my 12 years of school preparation I am sure you will be pleased with my services.
Chat Support
SchedulingTelemarketingLead GenerationCustomer ServiceCustomer SupportCold CallingEnglish to Spanish TranslationEnglish TutoringQuality ControlOnline Chat Support - $17 hourly
- 4.7/5
- (7 jobs)
I am a professional with a high level of experience in managing people and projects of various levels and types from Tech Support/Customer Service and Sales, Personal Assistant, Business process improvement, among others. My broad background and experience include: - Managing a large account of clients, many high profiles, and acting as their main point of contact for up-sells, problem-solving. - Worked for Companies like Hotels.com, Bell Canada, DISH Network, Great Health Works, National Debt Relief, Checkpoint Security, Appliance Factory Parts. Pledge Property Management. On top of this I am proficient in: - Appfolio - Zendesk Ticketing system. - Zoho Desk - Internet research – keywords, competitive analysis, content ideas, marketing research, etc. - Report and analysis - Transcribing (audio, video) - Translation (Spanish to English) - Customer service and support - Problem-solving - Independent Virtual Contractor - Chat Support - Vendors research Previous roles have included: - Maintenance at a Property Management Company - Recruiter - Operations Manager (DISH Network) / BILINGUAL Queue (Spanish & English) - Customer Service, Tech Support and Sales / BILINGUAL Queue (Spanish & English) - Customer Service Retention (Great Virtual Works) / BILINGUAL Queue (Spanish & English) - QA Analyst for NDR (National Debt Relief) / BILINGUAL Queue (Spanish & English) - Dispatcher for a Locksmith Company in Canada (Checkpoint Security) (phone or chat) - Bilingual Customer Service representative, e-commerce company through live chat support or phone - Live Chat support for Appliance Factory Parts I have my dedicated workspace, a soundproof office, with A/C free of distractions and home-related noises with High-speed Internet with a backup, Reliable Power generator and backup power source
Chat Support
Administrative SupportBilingual EducationQuality AssuranceCustomer SupportCustomer ServiceQuality ControlDispatch & Tracking Solutions LETSOnline Chat SupportZendesk - $13 hourly
- 4.6/5
- (20 jobs)
Experienced support specialist with over 10 years in customer support, inbound sales, technical support, Live chat, and email support roles. I am a dependable asset to the team, always punctual, and determined to get the job done. I never waiver in my contribution to my team as I am always ready to help out my co-workers to achieve the end result. I am fluent in English and Spanish at a native level both written and spoken, and available to work at any required schedule Monday to Sunday EST time zone. I am a quick study with a dedication to keep learning and improving on what I know. Being highly organized and detail-oriented makes it easier to manage my own time for the success of the team. For work purposes, I have two internet service providers: - 100 MB Download/ 50 MB Upload - 30 MB Download / 5 MB Upload Please review my full profile for a better look into my experience level and capabilities.
Chat Support
Customer SupportOffice 365Time ManagementTechnical SupportCustomer SatisfactionSalesforce CRMHelpdeskComputer MaintenanceCustomer ServiceFreshworks CRMSalesforceProduct SupportOnline Chat SupportFreshdeskZendesk - $12 hourly
- 5.0/5
- (9 jobs)
Trilingual Customer Service advocate with over 7 years of experience in the path. Strong written and oral communication skills properly trained and qualified in solving employers and customers issues by providing an exceptional and effortless interaction. Adaptable to any metrics and timeframes when performing my job as well as an easy learner when it comes to systems and tools. My target is always to ensure excellent service standards, provide accurate, valid and complete information by using the right methods, also to respond efficiently to customer inquiries and maintain high customer satisfaction. I consider myself as an empathetic, responsible, punctual, creative and goal-oriented person who is capable of handling any type of customer’s demeanors.
Chat Support
Insurance ConsultingProperty InsuranceCustomer ServiceVehicle InsuranceEnglish to Spanish TranslationMarketing CommunicationsManagement SkillsTechnical SupportEmail SupportOnline Chat Support - $10 hourly
- 5.0/5
- (11 jobs)
-Sales -Outbound Sales -Inbound Marketing -Marketing -Appointment Setting -Customer Service -Customer Support -Chat Support -Email Support -Client and account handling at the Yellowberry Hub.
Chat Support
Customer SupportOutbound SalesPhone SupportOnline Chat SupportCold CallingCustomer Service - $10 hourly
- 5.0/5
- (1 job)
My passion is to help Business Owner and customers to get their business run smoothly. I can work as a Call Center Agent with different departments such as: Sales, Customer Service Tech Support, Virtual Assistant. I do have more than 3 years experience working in this area, and i can tell you im very good at it. I have no problem in learning something new. I can work with all Microsoft Programs, Tools like Adobe Photoshop, Sony Vegas and Wordpress. I can work with Google Ads, and Facebook ads. Very good at managing websites and social media. Im a native leader and love what i do. Billingual English/ Spanish
Chat Support
Sales PresentationWordPressIT ConsultationMicrosoft OutlookFacebook MarketplaceCustomer ServiceGraphic DesignTechnical SupportGoogle AdsData Sheet WritingOnline Chat Support - $18 hourly
- 5.0/5
- (9 jobs)
Struggling to find the right person who can help finish your project precisely and correctly? My name is Yansi. I love and enjoy what I do. I am a detail-oriented person, Quick learner, organized with excellent written English communication skills, and have a friendly personality. I have a natural talent design, including a Bachelor's Degree in the English Language, with a human Talent acquisition degree. My past professional experience as an Operations Account Manager has allowed me to enhance my managing skills, where my main focus was on managing the Agents and staff work. I have been professionally trained in some courses: - SwitchGear coaching model - Love Marks by Coherencia Esencial, project, and management skills. This facilitated my skills in effective communication and expression with clients in the USA, Mexico, El Salvador, and Canada as a Virtual assistant. My extensive work experience in the customer service has fostered specific skills such as - Translation (Spanish-English and vice versa) - Project Management - Data Entry - Executive presentations - KPI's Analysis - Proofreading (spelling and grammar) - Virtual Assistant - Internet Research All of which I can deliver with high accuracy and promptness. I make sure that my work submissions meet client expectations, and I am enthusiastic about providing ideas for growth and improvement. I look forward to working with you!
Chat Support
Customer ServiceOnline Chat SupportAccount ManagementCanvaSocial Media DesignHR System ManagementMarketing PresentationReal EstateAsanaCall Center ManagementData EntryGoogle Docs - $12 hourly
- 5.0/5
- (3 jobs)
Extensive experience in BPOs, mainly for consulting, creating effective action plans, financial accumen, builiding effective teams, data analysis. 15-year experience un Customer Service, Tech Support, Collection and Retention business. Managing business communication for clients and direct reports. English and Spanish speaker useful for transalation, social network related work
Chat Support
Customer RetentionBPO Call CenterDebt CollectionTypingCustomer Support PluginTeam BuildingData EntryBusiness AnalysisEmail SupportOnline Chat Support - $12 hourly
- 5.0/5
- (7 jobs)
I have been working on the customer service industry for more than 10 years, I have plenty experience on customer service over the phone, email and also face to face. During my experience I have developed skills as: Computer skills, Basic Microsoft Excel, Teamwork, Time Management, Problem Solving, Communication, Multitasking, Empathy, Self-Control Etc..... I worked as technical support, customer care, retention and helpdesk(Supervisor) agent.
Chat Support
Computer SkillsCustomer ServiceTime ManagementProblem ResolutionMultitaskingSalesforce CRMMicrosoft ExcelCold CallingData EntryPhone SupportOnline Chat SupportEmail Support - $8 hourly
- 5.0/5
- (1 job)
Customer Service Representative with over 5 years of experience in the field, I have worked for different call centers providing support in different areas such as customer support, data entry, order status request, etc. Soft Skills - Fast Learner - Teamwork - Self-motivated - Results Driven
Chat Support
Customer ServiceReportAnalyticsSocial ListeningData EntryOnline Chat SupportMicrosoft Excel - $10 hourly
- 5.0/5
- (5 jobs)
Hello, my name is Marcela Martinez; I live in El Salvador-Central America; I was born in 1991, which means I am now 33 years old. I speak Spanish, which is my native tongue, and English with a high level of professionalism. I am an enthusiastic bilingual freelancer and like to work hard to achieve my dreams and goals. I believe in transparency and dedication. I am a self-motivated and proactive person. One of my best skills is that I am a multitasker. I am good at accomplishing multiple tasks at the same time. I have experience in different fields, such as Virtual assistants, data entry, sales, chat, email, and customer service call processing. I also know various tools such as Zendesk, Salesforce, Excel, Google Sheets, Google Docs, Google Drive, Gmail account handling, etc, I have experience in Health, Dental industry, Shooping account Transportation services, claims, billing, benefits, coverage, placing orders, monitore orders etc. My core values are: - Commitment - Integrity - Respect for myself and others - Self - motivation I look forward to joining a company where I can feel supported and practice all the skills I learned on the journey; I focus on everything I do in life, so I firmly believe that I have excellent skills that can be used to help a great the company! Thanks for reading, Marcela Martinez.
Chat Support
Medical ReferralsOffice AdministrationEmail SupportMedical ReportAdministrative SupportMedical BillingVirtual AssistancePhone SupportEnglishOnline Chat SupportCustomer ExperienceCustomer ServiceReceptionist SkillsEmail CommunicationData Entry - $16 hourly
- 5.0/5
- (3 jobs)
Hello! My name is Francisco. I have been working as a freelance Virtual Assistant, Technical, and Customer Support Representative. I have combined these three fields to provide thorough and skillful administrative/customer service support to senior managers and clients. 🏆 Experience: ✅ 8 years | Technical support ✅ 10 years | Customer service ✅ 3 years | Team Leader/Manager My services include, but are not limited to: ✅Email Management ✅Ticket Support ✅Live Chat Support ✅Virtual Assistance Helping companies develop and moving things in the right direction has always been a passion of mine. I bring a great attitude, motivation, and positive energy everywhere I go, and the workplace is no exception. You will find me ready to get my hands dirty and happy to start something new and exciting. 👨💻 Attitude: When working on a particular project my goal is to satisfy all requirements of an employer and preserve the high quality of my services.
Chat Support
Customer SupportEmail CommunicationWindows ServerHelpdeskTechnical SupportNetwork AdministrationCustomer ServiceOffice AdministrationOnline Chat Support - $12 hourly
- 5.0/5
- (4 jobs)
With more than a decade of experience in the Customer Service field, I've worked with different companies. I've experience with many different industies, including Hotels, Technology, Medical and Real Estate. This has allowed me to develop a very ample skillset that allow me to addapt to almost any kind of Customer Service job.
Chat Support
Office 365Bilingual EducationCustomer ServiceEmail SupportPhone SupportOnline Chat Support - $8 hourly
- 4.7/5
- (6 jobs)
Hello! This is Magaly; I am dynamic, creative, coachable and motivated Virtual Assistant with distinguished skills in virtual assistance tasks, data entry, administrative and personal assistance, and social media management. Furthermore, I can provide you with a professional customer support service with all the experience I have in that field. I am an English teacher, and I can speak, write, listen, and read fluently both languages – Spanish and English. I am a FULL-TIME freelancer who can work in US, and Europe business hours. I have flexible working hours. Furthermore, I have a complete computer, home office set up and strong internet (60 Mbps) I am able to use the following platforms: ✍️ Social Media: Facebook, Instagram, LinkedIn, Youtube ✍️ Microsoft Office: Word, Power Point, Excel ✍️ Monday.com, Google Docs, Google Sheets, Vacasa, QuickBooks, Pipehire, Indeed, The Customer Factor, Dialpad, ConvertKid, Yelp, Slack, Bark, Angi Leads, Grasshopper, Canva, OwnerRez, Hospitalble, Mailer Lite, Pricelabs, MGM Signature, Vdara, Google Voice, Eufy Security, Schlage I am interested in expanding my knowledge base and gaining more experience as a virtual assistant and the data entry field. I am ALL THE TIME willing to learn, receive feedback, and help you out with your projects.
Chat Support
OrganizerCustomer ServiceOnline Chat SupportVoice-OverSocial Media WebsiteSchedulingAdministratePersonal AdministrationGoogle WorkspaceData EntryTyping - $12 hourly
- 5.0/5
- (2 jobs)
I am a self-motivated and progress-driven person with an extensive background in this industry. With a long-standing record of initiative and innovation. I handle various responsibilities in my previous Virtual Assistance and recruitment position and quickly established talents in prioritizing tasks, meeting deadlines, and finding solutions to eliminate obstacles. My career has enabled me to develop and establish skills in such areas: Project Management Understanding Group Dynamics Excellent written and verbal communication PCI compliance I am grateful for the opportunities afforded me in my prior position, and I'm ready to put those skills to use for your company. I am looking forward to new challenges, collaborating with a fresh team of talented professionals.
Chat Support
English to Spanish TranslationVirtual AssistanceTikTokMicrosoft ExcelInterpersonal SkillsCustomer SupportProduct KnowledgeTime ManagementData EntryLeadership TrainingTraining & DevelopmentItalianOnline Chat Support - $6 hourly
- 5.0/5
- (4 jobs)
I am a community manager with extensive experience in creating and managing digital communities, designing content strategies, and driving engagement across social media platforms. My approach focuses on building authentic relationships with the audience, increasing brand visibility, and generating quality interactions. I specialize in creating engaging content, managing crises, and maintaining online brand reputation. If you're looking for a professional dedicated to your social media success, I'm ready to assist you. 🔶 Services ✅ Social media manager. Interact with your audience through comments, direct messages and mentions. ✅ Content creation Creation and design of posts for social networks and stories. ✅ Customer service - Respond to direct messages, emails, online comments. - Manage issues and complaints effectively. ✅ Content editor for networks. Video editor for reels, stories and short videos. 🔶 Platforms. - Instagram. - Facebook. - Tiktok - Discord. - Manychat. 🔶 Programs. Capcut, Adobe Premiere Pro, Canva, Photoshop, Word, Excel, PowerPoint, Google calendar. ✳️Español✳️ Soy un community manager con amplia experiencia en la creación y gestión de comunidades digitales, diseño de estrategias de contenido y engagement, así como en la gestión de redes sociales. Mi enfoque se basa en construir relaciones auténticas con la audiencia, aumentar la visibilidad de la marca y generar interacciones de calidad. Me especializo en crear contenido atractivo, gestionar crisis y mantener la reputación online de las marcas. Si buscas un profesional comprometido con tu éxito en redes sociales, estoy listo para ayudarte. 🔶 Servicios ✅ Gestor de redes sociales. Interactúa con tu audiencia a través de comentarios, mensajes directos y menciones. ✅ Creación de contenido Creación y diseño de publicaciones para redes sociales e historias. ✅ Atención al cliente - Responder mensajes directos, correos electrónicos, comentarios en línea. - Gestionar problemas y quejas de manera efectiva. ✅ Editor de contenido para redes. Editor de video para reels, historias y videos cortos. 🔶Plataformas - Instagram. - Facebook. - Tiktok - Discord. - Manychat. 🔶Programas. Capcut, Adobe Premiere Pro, Canva, Photoshop, Word, Excel, PowerPoint, Google calendar.
Chat Support
Photo EditingOnline Chat SupportCommunity ManagementCommunity ModerationData EntryVirtual AssistanceProofreadingVideo EditingCustomer ServiceSocial Media ContentWritingSocial Media Content CreationSocial Media Advertising - $12 hourly
- 5.0/5
- (3 jobs)
Proactive person and willing to work under pressure, able to develop skills according to the circumstances and find new ways to solve problems. Outgoing, very patient and with great interpersonal skills, able to stand out or excel in the work to be performed. Deep data analysis and workforce oriented, able to create forecasting, calls interval report, agent schedules. KPIs, efficiencies and management knowledge. - Over 10 years of experience in Sales (inbound/outbound). - Over 10 years of experience in Managements. (Back office/ Human Resources/ Operations). - Over 2 years of experience in Marketing and Real Estate. (Lead generation/ Acquisition/ Disposition/ Consulting).
Chat Support
SpanishAccounts PayableWorkforce ManagementMarketingHelpdeskOnline Chat SupportEmailSales ConsultingCommunity ManagementSalesMicrosoft ExcelHuman Resources ConsultingFilm CriticismData ScrapingData Entry - $10 hourly
- 5.0/5
- (3 jobs)
Hi, I'm Jonathan, a dedicated and empathetic PM Agent with a passion for delivering exceptional service. With 9 years of experience, I have a proven track record of resolving issues quickly and efficiently, always maintaining a positive and professional approach. I am adept at troubleshooting technical issues, managing customer concerns, and ensuring a seamless customer experience. My bilingual communication skills (English/Spanish) allow me to connect effectively with diverse clients, ensuring their satisfaction. In addition to my property management expertise, I have hands-on experience in: Core Skills: 1. Back Office Support 2. Bilingual Customer Support (Spanish/English) | Live Chat 3. Technical Troubleshooting (Windows 7/8/10/11, Netsapiens PBX) 4. Helpdesk Technician (IT, VOIP Yealink, Microsoft 365) 5. CRM Platforms (Zendesk, Freshdesk, Rhombus, Intuiface, Salesforce) 6. Billing & Freight Logistics Support 7. Property Management (Airbnb Listings, Hostaway, Turno, Lightspeed) 8. Multitasking & Communication (Email, Slack) SPANISH: Hola, soy Jonathan, un agente empático, apasionado por ayudar a los clientes a resolver problemas y brindar un servicio excepcional. Historial comprobado de brindar soluciones efectivas de manera oportuna manteniendo una conducta positiva y profesional. Charlemos sobre cómo puedo subir de nivel tu negocio. 1. Back Office Support 2. Bilingual Customer Support (Spanish/English) | Live Chat 3. Technical Troubleshooting (Windows 7/8/10/11, Netsapiens PBX) 4. Helpdesk Technician (IT, VOIP Yealink, Microsoft 365) 5. CRM Platforms (Zendesk, Freshdesk, Rhombus, Intuiface, Salesforce) 6. Billing & Freight Logistics Support 7. Property Management (Airbnb Listings, Hostaway, Turno, Lightspeed) 8. Multitasking & Communication (Email, Slack) Puedo asegurarle que puede contar conmigo para una relación laboral a largo plazo.
Chat Support
MagentoCustomer SupportMicrosoft WindowsTechnical SupportLogistics CoordinationCustomer ExperienceAnyDesk SoftwareCustomer ServiceTeamViewerSalesforceTroubleshootingVoIP PBXOnline Chat SupportSpanishZendesk - $9 hourly
- 4.6/5
- (3 jobs)
Provide a high level of customer service and deliver with personalized solutions, achieve every requested task with integrity, willing to learn and develop every assigned responsibility.
Chat Support
Critical Thinking SkillsRoot Cause AnalysisLeadership SkillsTechnical SupportGoogle CalendarGoogleCustomer SupportMicrosoft PowerPointCustomer ServiceMicrosoft WordMicrosoft ExcelTeam ManagementEmail SupportOnline Chat Support - $15 hourly
- 5.0/5
- (9 jobs)
A Self- motivated professional that thrives on innovation and overcoming challenges, learning new skills. I had worked within the call center industry for more than 18 years; and I learned how to manage people also how to treat customers through customer service experience, I was in charge of a Team in the retention area, that show me how to handle stress also I worked as a sales manager and Customer Service Manager, and work under pressure to fulfill customer and Client's needs. My skills *Outstanding Customer Service *Attention to detail *Organized *Great Communication *Excellent Written and Communication skills *Quick learner *Flexible *Proficient in Zendesk, Shopify *Familiar with Microsoft Suite My previous employment roles have taught me several skills: I am highly organized, a quick learner, efficient and adaptable. I speak fluent English and Spanish
Chat Support
LiveAgentClickUpSlackAdministrative SupportVirtual AssistanceEmail CommunicationShopifyData EntryOffice 365Customer SatisfactionPhone SupportEnglishZendeskSpanishOnline Chat Support - $8 hourly
- 5.0/5
- (1 job)
Knowledgeable and dedicated sales representative and customer service experience with extensive experience in outside sales. Motivated to develop strong, ongoing relationships with prospects and customers. Expertise of 4+ years in Customer Service with strong background in communication skills, especially persuasion, to clearly convey the benefits of a product to potential customer.
Chat Support
Data EntryAdministrative SupportOnline Chat SupportAdvertisingEcommerce MarketingSalesMarket AnalysisEcommerceCustomer ServiceSocial Media ContentEmail CommunicationSocial Media Engagement - $6 hourly
- 5.0/5
- (1 job)
More than 4 years experience in Customer Service, Sales and Tech support. I'm Spanish native speaker. I do have experience as a Virtual Assistant as well. I am mostly skilled in email management, data entry, social media and booking customers online. I posses experience in tools/platforms such as Ilustrador, Canva & Photoshop for Social Media, Zendesk, Skyspeed, and Bar Agent. I am highly interested to expand my experience and professional development.
Chat Support
Data AnalyticsTechnical SupportIT SourcingIllustrationData EntryTranslation & Localization SoftwareGoogle SheetsPreziFAQs CompilationZendeskOnline Chat Support Want to browse more freelancers?
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