The Best Citrix Developers For Hire In the Philippines

Check out Citrix Developers in the Philippines with the skills you need for your next job.

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$10 hourly
- 5.0/5
- (2 jobs)
Experience: IT Operations Team Lead IT Operations Support Specialist (Phone, Chat, Remote Access, Email) VIP/Tier 2 Support (Chat, Email) Senior Technical Support Network Services (Phone, Chat, Remote Access, Email) Technical Support Representative (Phone, Remote Access) Cisco Networking PC, IPTV, IP Phone (Avaya, Cisco), Network, Email (Outlook, webmail) Troubleshooting Software/Tools: Freshservice, Freshdesk, ServiceNow, Microsoft 365, TeamViewer, HP SMS, CRM(Siebel), BOMGAR, Citrix, VMware, MS Office, Outlook, Skype, Google Drive/Docs/Sheets, Zendesk, Slack, Linux (Intermediate), Photoshop (Intermediate), AutoCAD (Basic), Canva (Beginner), Trello (Beginner) Strengths: • Good leadership, planning and strategy skills. • Can easily adapt and learn quickly • Strong communication skills, both written and verbal • Ability to multi-task and meet timelines on deliverables • Initiative-taker, sense of urgency, and works well under pressure • Strong attention to detail Education: BS in Computer Engineering Languages: English (Fluent) Filipino (Native)

Citrix
BeyondTrust
Microsoft Office
Avaya
Citrix Virtual Apps & Desktops
VMWare
Microsoft Teams
TeamViewer
Microsoft Intune
Microsoft Endpoint Manager
Microsoft Azure Administration
Office 365
Network Administration
Cisco Certified Network Associate
Microsoft Outlook
Technical Support
Computer Network
$13 hourly
- 5.0/5
- (35 jobs)
To give my knowledge, experiences, and talents to a company that would give me a chance to advance professionally. Self-driven and goal-oriented a person with a solid administrative and secretarial experience who is able to define wise priorities, carry out choices, and regularly achieve operational deadlines, leading to a high level of job satisfaction. Strong interpersonal communication abilities to establish rapport at all organizational levels and beyond the company and create long-lasting relationships. Ability to work independently with minimal supervision or as a team member on different tasks to accomplish set targets efficiently and professionally. I am proficient in: Ms Teams, Skype, WordPress, Google Docs, MS Word, MS Excel, PowerPoint, MS Office, Google Spreadsheets, Sharepoint, Kronos/Dimenzion, Dizzion, Citrix, Ascendify, Salesforce, Sourcing (monster.com, zip recruiter, mighty recruiter, flexjobs, LinkedIn, Indeed, Career Builder)

Citrix
Staff Recruitment & Management
New Member Onboarding
Sourcing
Microsoft Teams
Kronos Workforce Management
Employee Onboarding
Lead Generation
Administrative Support
Data Scraping
LinkedIn Recruiting
WordPress
Salesforce CRM
Recruiting
Data Entry
$7 hourly
- 0.0/5
- (2 jobs)
Hello there, welcome to my profile! Are you looking for a versatile professional who can expertly handle a wide array of tasks to boost your business's productivity and customer satisfaction? You have the right person! I'm a results-driven and versatile professional with over a year of experience as a Real Estate VA, Guest Experience, and Leasing Consultant, and with deep training as a Property Manager. I'm committed to ensuring that clients are delighted with the service they receive, helping you build strong customer relationships and drive growth. I'm passionate about providing results-driven support, and I'm eager to contribute to your business's success. With over 7 years of experience in various industries, I bring a comprehensive skill set to the table. Why You Should Choose Me? A strong commitment to delivering results and exceeding client expectations. Exceptional adaptability to different industries, products, and technologies. Tech-savvy with proficiency in various software applications, CRMs, and helpdesk systems. Efficient multitasker with the ability to meet deadlines and prioritize tasks effectively. Excellent communication skills for seamless collaboration and problem-solving. I am dedicated to helping you save time, reduce workload, and enhance your customer support capabilities. Thank you for considering me as your Virtual Assistant. I look forward to working with you! Feel free to reach out to discuss your specific needs or ask any questions you may have. I am excited to meet you! Sincerely, Jen

Citrix
Zendesk
Online Chat Support
Retail & Wholesale
Technical Support
Time Management
Customer Service
Gmail
Communication Skills
Administrative Support
File Management
Incident Management
Kustomer
Interpersonal Skills
Computer Skills
$40 hourly
- 4.6/5
- (4 jobs)
Has a strong technical skill with seventeen (17) years of solid foundation on network/systems administration, security, design, planning and implementation of network/systems/virtual infrastructure and ~9 years IT management and project management experience. Extensive knowledge and advanced technical expertise in configuring and administering LAN/WAN and Wireless environment, security appliance, network devices, Microsoft windows server platforms, Active Directory Domains, DNS/DHCP, managing Microsoft Exchange Servers and office365 infrastructure, SharePoint, managing backup and storage systems, troubleshooting systems/network problems, and securing networks. With ISO audit experience for QMS 9001:2015, ISMS 27001:2013 and BS 10012 PIMS for GDPR. Self-motivated with the ability to work in a fast-moving environment, desire to learn, ability to multitask and adapt to changes quickly. Project management skills in handling projects, design, planning, provisioning and manages the installation/upgrade of network/systems and virtual technologies. Earned various professional IT certifications essential in providing excellent troubleshooting, management and leadership skills.

Citrix
Microsoft Exchange Online
Azure App Service
Cisco IOS
Microsoft Teams
FortiGate Firewall
Microsoft SharePoint Administration
Microsoft Azure
Cisco
Microsoft Active Directory
Cisco Router
Office 365
Windows Server
Amazon Web Services
$10 hourly
- 5.0/5
- (5 jobs)
The search for your 𝐕𝐈𝐑𝐓𝐔𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 is over! 𝑯𝑰𝑹𝑬 𝑴𝑬! I'll help you ease your workload. Let me tell you why the search is over 😉 🏋🏻‍♀️ My strengths that fit your job: ✅ Good verbal and written skills ✅ Goal and detail-oriented ✅ Well organized ✅ Eager to learn ✅ Passionate and dedicated 📝 Here are the things I have worked with outside this platform that I can offer: 📌 Australian Real Estate Experience 📌 Phone, Email, and Chat Support 📌 Data Entry 📌 Online Research 📌 Email Management 📌 Basic File Management 📌 Account Management 🧰 Tools I am knowledgeable about: ⚙ Zendesk ⚙ ServiceNow ⚙ Intercom ⚙ Slack ⚙ Skype ⚙ Microsoft Office ⚙ Citrix ⚙ Bomgar / AnyDesk ⚙ Active Directory Users & Computer 🖥 Social Media: 🌐 Facebook 🌐 Instagram 🌐 Twitter 🌐 Youtube 🌐 Viber 🌐 WhatsApp 🧐 Interested in hiring me? ✉ Drop me a quick message or invite so we can schedule a call. 👩‍💻 Let me know when I can start! 😊

Citrix
Virtual Assistance
Social Media Chatbot
Microsoft Word
Microsoft Teams
CRM Software
Microsoft Office
Intercom
Jira
SendGrid
Xero
ServiceNow
Skype For Business
Slack
Zendesk
$8 hourly
- 4.8/5
- (2 jobs)
I worked in the contact center industry for 10 years. Mainly, I handled technical support and customer service over the phone, chat, and email. I provided product support for home and enterprise networking devices such as routers, modems, repeaters, access points, surveillance cameras, and other peripherals. Addressed concerns like initial setup, performance issues, and device maintenance. I then spent 2 years as a Help Desk Analyst. I provided our clients and their employees with technical support for their workstations and corporate laptops. Mostly, we handled login issues, Office 365 concerns, Citrix, and Active Directory access inquiries. I had experience using ticketing tracking systems such as SalesForce, Service Now, and Service Center for incident details and reporting purposes. I used TeamViewer, GoToAssist, LogMeIn Rescue, and ScreenConnect applications to remotely access the client's computer for troubleshooting and resolution. With a decade of work experience, I am interested in working with you in achieving business growth and corporate success.

Citrix
Helpdesk
Microsoft Active Directory
Microsoft Outlook
Office 365
Online Chat Support
VPN
Computer Network
Email Support
Technical Support
Microsoft Office
Desktop Support
Customer Service
$10 hourly
- 5.0/5
- (1 job)
I have strong 8 years of experience in customer service field where I handled US Telco account via call and live chat, and Transportation account via e-mail. Which means I am well experienced in using the platforms Live Person and Zendesk. My work experience includes working in a busy environment, with multiple phone lines and a large professional staff. I have strong written and oral communication skills. In my previous job, I've been speaking to large numbers of clients and colleagues per day. Answering queries and sharing information on how to help the team grow. In the present, I am handling both B2B and B2C e-mails, basic accounting (ex. balance sheets, income and expenses statements, invoices and quotations). I am also trained on how to market and speak with clients in person.

Citrix
Customer Support Plugin
Office Administration
Email Communication
LivePerson
Email Support
Phone Support
Invoicing
Zendesk
$8 hourly
- 5.0/5
- (3 jobs)
A versatile and experienced professional with a Bachelor of Science in Pharmacy, offering a blend of pharmaceutical expertise, data analysis skills, customer service excellence, and e-commerce product compliance management. Proven ability to thrive in diverse industries, including health information technology, clinical research, and e-commerce platforms. I am currently working as a Project Team Lead. 🛒📦 𝗔𝗺𝗮𝘇𝗼𝗻 𝗦𝗲𝗹𝗹𝗲𝗿 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁: ✅ Possessed 3 years of experience with Amazon Seller Central, demonstrating proficiency in optimizing product listings, including titles, descriptions, images, and specifications. ✅ Maintained compliance with guidelines by proactively handling suppressed and inactive listings. ✅ Streamlined product management by generating and uploading flat files for bulk editing or updating of product listings. ✅ Successfully resolved issues and restored product visibility by effectively responding to appeal cases for restricted product policy violations. ✅ Contributed to team success by training new employees on inventory review, flat file management, product compliance requirements, and case escalation procedures. ✅ Established effective communication channels with the Seller Partner Support Team, Account Health Services Team, and Strategic Account Services Team for case appeals and escalations. ✅ Developed a comprehensive SOP for handling restrictions on Restricted Products Policy Violations. ✅ Currently serving as an acting Project Team Lead, demonstrating leadership capabilities and a commitment to excellence. 📃 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: ◦ Demonstrated expertise in utilizing manual and automated processes to analyze and encode data for a company serving the health information technology and clinical research industries. ◦ Ensured accuracy and consistency by comparing incoming transaction data to reference data files meticulously. ◦ Actively engaged in basic to advanced product research and quality assurance activities. 📩 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭: • Leveraged Shopify to deliver customer support for a supplements company, including handling inquiries, resolving issues, tracking shipments, and implementing email marketing strategies. 🌐 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐚𝐧𝐝 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐩𝐩𝐬: ◦ Possesses daily proficiency in Excel, Microsoft Teams, Word, PowerPoint, Outlook, OneNote, and OneDrive. ◦ Familiarity with Google apps such as Drive, Docs, Sheets, and Slides. 📸🎥 𝐃𝐞𝐬𝐢𝐠𝐧/𝐏𝐡𝐨𝐭𝐨 𝐚𝐧𝐝 𝐕𝐢𝐝𝐞𝐨 𝐄𝐝𝐢𝐭𝐢𝐧𝐠 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞: ▪ Paint 3D, Canva, Adobe Express, Snapseed, Adobe Lightroom, and Pixlr for graphic design and image editing. ▪ InShot, Capcut, Filmora, and GoPro Quik.

Citrix
Product Catalog Setup & Optimization
Research Documentation
Amazon
Amazon Listing Optimization
Data Quality Assessment
Amazon FBA
Product Research
Product Catalog Update
Data Management
Product Listings
Quality Control
Medical Transcription
$8 hourly
- 5.0/5
- (2 jobs)
I am a versatile professional with a broad range of experience in buying, procure-to-pay analysis, customer service support, and technical support. My career has equipped me with valuable skills across these areas, allowing me to handle complex tasks and deliver effective solutions. In procurement, I excel at managing the entire procure-to-pay process. This involves overseeing the purchase of goods and services, analyzing spend data, and working closely with vendors to negotiate contracts and ensure that procurement operations run smoothly. My goal is always to enhance efficiency and achieve cost savings for the organization. When it comes to customer service support, I am dedicated to providing exceptional service. I handle customer inquiries and resolve issues with a focus on ensuring high levels of satisfaction. My approach is rooted in clear communication and a genuine commitment to addressing customer needs effectively. Overall, I thrive in roles that require a blend of procurement expertise, customer-focused service, and technical problem-solving. I am eager to contribute my skills and experience to a team where I can drive operational efficiency and support organizational success.

Citrix
Procurement
Procure-to-Pay
Buying
Sourcing
Microsoft Power BI
SAP Fiori
LogMeIn Rescue
Microsoft Teams
Cisco
Microsoft Exchange Online
SAP
Microsoft Excel
$20 hourly
- 5.0/5
- (6 jobs)
I. Project Coordinator  Coordinate changes, update and implementation regarding any technical project being provided by the Team.  Implement, package and distribute end-user software and hardware evaluate, test patch and upgrade OS and Desktop applicaitons II. Client Engagement  Engaged all changes, updates and issue from clients LOB and what needs if there’s any Technical Changes from the Team. III. Azure Active Directory Administrator  Creating and managing domains  Offering Technical Support to Users  Creating, adding, deleting and change IV. Office 365 Administrator  Email Admin and other services such as Office 365, Lync, Exchange, Skype and etc.  Technical Support (resolve any complex issue in Office 365 and exchange  Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability  Administration, support and configuration of MS Office O365 for staff  Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)  Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content  Administer and support an enterprise-level Microsoft Exchange infrastructure  Troubleshoot Exchange related issues when alerted by monitoring software  License Deployment V. Administrate Endpoint Encryptions Environment  Laptop/Device Encryptions  Create, Maintain and execute desktop and Laptop Mac.  Install, Move, Add and changes. VI. Administrate Desktop Client Management  Update Desktop/Laptop application thru SCCM via Cosmic  Change/update and add applications VII. Sophos Admin  Manage Sophos AV Agent  Monitor Service Health  Licensing  Manage Threat (Phishing and Malware) VIII. Provide Technical Support  Troubleshoot, Test and resolved complex end-user technical issues/Problems  Hardware issues  Laptop issues  Mobile Devices Harware/Software  Handling P1 and P2 Issues  Recording issues |Nice|  Initial Network Troubleshooting  Mirco Focus and Reflection  MAC/IOS support • Fujitsu Technical Coordinator Qantas Airlines Support City of Gold Coast Council Australia Feb 2016 – August 2016 i. Service Request Coordinator ii. Client Side Coordinator • Fujitsu Service Desk Analyst CoCa Cola Support City of Gold Coast Council Australia Feb 2016 – August 2016 i. Provide FCR Via Phone ii. Assist User Via Phone / Emails / Ticketing System iii. First Hand Trouble Shooting iv. Handling Escalated Issue v. Work at Home Support • Fujitsu Service Desk Analyst L2 City of Gold Coast Support City of Gold Coast Council Australia Feb 2016 – August 2016 i. Incident Management ii. Handling P2-p1 iii. Sending out notification outage internal/external iv. Monitoring Incident Ticket Via Ticketing System v. Handling Escalated Issue from L1 SD vi. Handling request Via Ticketing System vii. Managing Bridge Calls viii. Creating Knowledge Base • Asurion Service Desk Analyst Support in House Service Desk of Asurion BPO side May 2015 – January 2016 i. Provide FCR Via Phone ii. Assist User Via Phone / Emails / Ticketing System iii. First Hand Trouble Shooting iv. Handling Escalated Issue v. Work at Home Support • Cognizant Technology Solution Support Christies Auction Company US/UK/Asia Senior System Executive July 2013 – May 2015 vi. Provide FCR Via Phone vii. Assist User Via Phone / Emails / Ticketing System viii. First Hand Trouble Shooting ix. Handling Escalated Issue x. Work at Home Support xi. Email Support from US Team xii. Training New Hire Entry Level xiii. Handling Report such as FCR / Shift Turn Over / Closed and Open tickets for the whole Team xiv. Incident Management • Pointwest Inovation Data Analyst (Product Enrolment) January 21, 2013 – June 20, 2013 i. Data Entry Clerk • California Telemarketing Inc. DPD-MTD Data Gatherer May 17, 2012 – December 2012 i. Data Entry Clerk • MSI – ECS Libis Quezon City Lenovo Assistant Service Engr. (OJT) October 2011 – March 2012 SEMINAR’S ATTENDED: • ITIL V3 Certified Cognizant Internal ITIL v3 • Developing Future Leaders in Work Force Jobstreet.com Career Congress for Student Leaders ‘10 September 3, 2010 SKILL SUMMARY: • Provide top of the Line IT Support Throug Calls and E-mail • SCCM • Micro Focus Support • Project Coordinator • Knowledgeable in Lync Troubleshooting • Exchange Server Administration • Office 365 Administration • Active Directory Administration • Provide New Hire add/remove/Change • Incident Management • Knowledgeable in Cisco Unified • Network Account Administration • Security Group Administration • IOS / BlackBerry Administration • VMWare Technical Support • Microsoft Office Support • Team Reports • Cisco Unity Administration • Windows OS / Windows Server Administration • Citrix Administration • VPN Administration • Avaya Administration

Citrix
Microsoft Active Directory
Cisco CallManager
Microsoft SCCM
Citrix Hypervisor
Microsoft Exchange Online
Office 365
Technical Support
Devolutions Remote Desktop Manager
Avaya
$10 hourly
- 4.9/5
- (3 jobs)
Expert customer support, an e-commerce virtual assistant, and graphic design via Canva Skills: strong and positive communicator with excellent interpersonal skills and organizational skills. Competent in CRMs, Citrix, and experience with G Suite Knowledgable in Shopify, Social Media Marketing, I have been working in customer support for the past 5 years. Handled different accounts such as telco, e-commerce, and financial accounts. Completed a virtual assistant and digital marketing internship. I am a fast learner and a hard worker. Let's begin building a strong community. Here's what you can expect from me: ✅📞Customer Care (email, phone, chat support) ✅ General Virtual Assistant ✅ Social Media Marketing ✅Ecommerce assistant/Manage your Shopify Store ✅WordPress | Canva Applications and Tools, websites I use: Zoho CRM/Zoho Desk Gorgias Trello Shopify Canva Google Sheets Google Docs Citrix Receiver TSYS Gmail Slack VoIP/Softphone Zoiper Avaya Connect Dialpad Sales message Aircall Social media sites Facebook Instagram Pinterest Twitter Linkedln

Citrix
Social Media Marketing
Zapier
Powtoon
Real Estate
Shopify
Lead Generation
Ecommerce
IFTTT
Mailchimp
WordPress
Canva
Zoho Desk
Zoho CRM
Product Listings
$35 hourly
- 4.3/5
- (5 jobs)
I have 15 years experience as a remote support engineer. Most of it as a helpdesk for MSP's. Currently, I am engaged as a Service Delivery Manager, overseeing L3 Remote Support Engineers in a financial environment, where I manage escalations and ensure seamless service delivery. My experiences includes but not limited to supporting Domain Name System (DNS) · PRTG · VMware vCenter · Amazon Web Services (AWS) · Cisco Systems Products · Microsoft Intune · Windows Server · Networking · Internet Information Services (IIS) · Office 365 Administration I am also fluent in writing and speaking in English.

Citrix
VMware Administration
Linux System Administration
AWS Application
Network Administration
Master Data Management
Incident Management
DHCP
Microsoft Exchange Server
Salesforce
VMware vSphere
Microsoft Azure
Windows Server
Microsoft Active Directory
DNS
$5 hourly
- 5.0/5
- (1 job)
Companies I've supported 👇👇👇 👨‍🔧 AT&T, DIRECTV, PayPal ✈️ Airbnb, American Airlines 🛒 Amazon, Shopify, Etsy, eBay Here's how I can support your business too 👇🏼👇🏼👇🏼 ❤️ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙒𝙞𝙩𝙝 𝘼 𝙃𝙚𝙖𝙧𝙩 👉 Keeping things smooth and customers happy is what I do best across e-commerce, hospitality, and telecom industries. From awesome customer service and resolving issues to top-tier tech support, I turn complaints into opportunities and make sure everything runs like a charm, keeping everyone smiling. ✦ 𝘌𝘮𝘱𝘩𝘢𝘵𝘪𝘤 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 ✦ 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 ✦ 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘙𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 (𝘊𝘙𝘔) ✦ 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘈𝘤𝘤𝘰𝘶𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✦ 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘍𝘦𝘦𝘥𝘣𝘢𝘤𝘬 𝘊𝘰𝘭𝘭𝘦𝘤𝘵𝘪𝘰𝘯 ✦ 𝘊𝘰𝘯𝘧𝘭𝘪𝘤𝘵 𝘙𝘦𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯 ...𝘢𝘯𝘥 𝘮𝘰𝘳𝘦! Do you need these mundane tasks 𝙤𝙛𝙛𝙡𝙤𝙖𝙙𝙚𝙙? 📥 👉 Well, then drop a personalized message and let's see how I can 𝙩𝙖𝙠𝙚 𝙨𝙤𝙢𝙚 𝙨𝙩𝙪𝙛𝙛 𝙤𝙛𝙛 𝙮𝙤𝙪𝙧 𝙥𝙡𝙖𝙩𝙚😊 If you wanna know more, let me tell you about the 🧰 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨, 𝘼𝙥𝙥𝙨 𝘢𝘯𝘥 𝙏𝙤𝙤𝙡𝙨 I'm experienced in 👇👇👇 ✦ Shopify ✦ Gorgias ✦ Zendesk ✦ Amazon Seller Central ✦ eBay ✦ Etsy ✦ Salesforce ✦ HubSpot ✦ Citrix plus any custom CRMs or Tools you prefer, coz 𝙄'𝙢 𝙖 𝙌𝙐𝙄𝘾𝙆 𝙎𝙏𝙐𝘿𝙔 *wink* "𝘽𝙪𝙩 𝙬𝙖𝙞𝙩, 𝙩𝙝𝙚𝙧𝙚'𝙨 𝙢𝙤𝙧𝙚..." ✦ Calendly ✦ Slack ✦ Clickup ✦ Zoom ✦ Microsoft Office 365 ✦ Google Suite ✦ Airbnb ✦ Skype ✦ Canva ✦ Facebook ✦ Instagram ✦ Pinterest ✦ Threads ✦ TikTok ✦ ChatGPT ✦ YouTube 🤯 𝙒𝙝𝙤𝙖, 𝙧𝙞𝙜𝙝𝙩?! So by now, you realize this means 𝙄'𝙇𝙇 𝙃𝙄𝙏 𝙏𝙃𝙀 𝙂𝙍𝙊𝙐𝙉𝘿 𝙍𝙐𝙉𝙉𝙄𝙉𝙂 and will save you precious resources *wink* 🟢 If you're sold and think we're a good fit 📩 Drop a personalized message and let me know 📞 When the best time for a Discovery call would be Best, Regine

Citrix
Ecommerce
Customer Support
Multitasking
Gorgias
Shopify
LinkedIn
Administrative Support
Virtual Assistance
Data Entry
Order Tracking
Zendesk
Phone Support
Online Chat Support
Email Support
$8 hourly
- 5.0/5
- (2 jobs)
Hello! My name is Nick. I am a certified talent who successfully passed an Upwork invitation-only basis assessment process demonstrating proficiency, strong skills, high-quality work and exceptional composition in Customer Service. ⭐ Upwork Skill Certification - Customer Service (certification badge on profile) Provider: Upwork Issued: June 2023 In my previous role, I served as a virtual assistant for a real estate business, gaining valuable experience in the industry. Additionally, I bring a combined 5 years of experience in customer service and technical support within the BPO industry.

Citrix
Real Estate Lead Generation
Real Estate Cold Calling
Appointment Setting
Slack
Technical Support
CRM Software
Customer Support
Customer Service
Podio
Communication Etiquette
Travel & Hospitality
Zendesk
Email Support
Online Chat Support
$11 hourly
- 5.0/5
- (1 job)
I've been with technical support for 8 years now and I've dealt with different kinds of technical issues. My current job is focusing with business customers. We managed their internet problems, their cloud pbx system and business sip. I've also handled healthcare accounts for 1 year in 2 months. I've been a prior authorization representative for prescription and medical benefits at Optum Rx and I've also handled Benefits and Eligibility and Claims processing at United Health Care. My most recent experience is working as a Medical Virtual assistant of a Rheumatologist in California. Here are my roles: - Patient scheduling - Patient Follow up - Pharmacy Refill - Prior Authorization Submission - Claims Follow up - Updating Labs Report - Insurance Verification

Citrix
Technical Support
Email Support
HIPAA
Microsoft Office
Customer Service
Network Administration
Data Entry
Insurance Claim Submission
Typing
Salesforce CRM
Remote IT Management
Healthcare Management
Office 365
$8 hourly
- 5.0/5
- (2 jobs)
Quality-oriented professional with customer service/ sales and admin assistant experience. Expertise in dealing with different types of clients and customers. Proven knowledge of conflict resolution, customer communications, hiring, training, coaching, and negotiations, Aiming to leverage my skills to successfully fill the position. Specialize in quality, speed, and process optimization.

Citrix
Customer Relationship Management
Active Listening
Calendar Management
Google Workspace Administration
Interpersonal Skills
In-App Support
Customer Service
Slack
Time Management
Microsoft Excel
Canva
Scheduling
Microsoft Office
$7 hourly
- 5.0/5
- (5 jobs)
A skilled and reliable Virtual Assistant with over six years of experience in assisting clients on various campaigns. With a strong dedication to helping clients achieve their targets and streamline their workload, committed to providing top-notch services to drive revenue growth for companies. As a virtual assistant, proficiency in managing tasks, scheduling, and providing excellent customer service. My strong attention to detail and ability to work independently make me an invaluable asset to any team. Looking towards the future, I aim to further expand my skills and knowledge in virtual assistance and become a sought-after trainer in the industry.

Citrix
Salesforce
Google Docs
Google Sheets
$7 hourly
- 5.0/5
- (1 job)
Hi, I am experienced Manual Quality Assurance Specialist in Functional, Integration, End-to-end, Regression , Performance, UAT, Sanity, Custom, SIT, SAT, LeaseStar, Order Capture and Language Testing. I am passionate about software testing as it is challenging and requires looking at a product from different angels and with different perspectives. Software testing is also one of the complex and important parts of software development lifecycle that helps deliver quality products to customers. My love affair with software testing began 5 years ago and hasn't stopped or slow down since than. Quality assurance of web, mobile and desktop application requires being detail oriented and possess excellent communication skills to receive instructions and report the results of evaluation. As a manual tester I have great contribution to projects I have been in a quarterly Full Regression release applications and sites have passed the development lifecycle and now the applications have reached to their popularity due to assured good quality. I am also Social Media Marketing specialist. As a linguist I have excellent content writing skills and I master all the strategies of marketing connected with social medias. I consider myself a lifelong learner who is always eager to acquire and master new skills in every field, especially when it is connected with software. EXPERTISE: Experienced in Manual Software Testing Administrative Support Data Entry Email Management Experience with MS Office Report Documentation Defect Logging/Tracking Event Planning Calendar Management CRM Management Virtual Assistance JIRA Spark MySQL Google Chrome, Mozilla Firefox, Safari

Citrix
Website
Testing
Software Testing
Test Results & Analysis
Jira
Microsoft Azure
User Acceptance Testing
Citrix ADC
Event Planning
Email Communication
Microsoft Office
Microsoft Excel
$8 hourly
- 5.0/5
- (2 jobs)
With 14 years of experience in Call Center Industry. Previous job roles include, Administrative Tasks, Client and Candidate/Customer Service, Basic Technical Support via inbound and outbound calling, emails and chat. Reliable, committed and with integrity. With great work ethics and attitude towards work. Adaptable to change, fast learner and can work with less supervision. I am confident with the quality of my work that will bring asset to your company.

Citrix
Communication Skills
Administrative Support
Project Management
In-App Support
Decision Making
Critical Thinking Skills
Customer Support
Salesforce
CRM Software
Cisco
Demo Presentation
Organizational Behavior
Microsoft Outlook
$8 hourly
- 5.0/5
- (1 job)
Welcome to my profile! I am responsible and efficient with my time. I have a very strong work ethic and am very detailed with my work. Likewise, I am proficient in Quickbooks Desktop and Quickbooks Online, Microsoft Office, and G Suite. As a bookkeeper, I do complete and accurate record-keeping of your business transactions. By working with me, you can save time, money, and energy for you to focus on scaling up your business. I believe data plays a very important role in any organization, and I know how to manage the data. Skills and Strengths: • Data Entry • Data Research • Data Analysis • Product Data Entry • Data Annotations / Data Mining • Data Cleaning • Administrative Support • Data Accuracy • Time Management • Multiple Project Handling • Quick Learner I love my profession and learning challenging things as per the requirements of projects. I enjoy working with new clients and maintaining a long-term relationship with them. I hope that my professional background will help your business grow, too!

Citrix
Slack
Salesforce
Technical Support
Sales
Email Support
Phone Support
Online Chat Support
Microsoft Excel
Customer Service
$8 hourly
- 5.0/5
- (2 jobs)
Having 15 years work experience, I've worked in different fields, International and local companies. I've worked in different fields such as Customer Service, Sales and IT industry. I've been labeled as a problem solution and results oriented, dedicated and committed to work and a good team player and team leader.

Citrix
Microsoft Azure
Multi-Factor Authentication
VoIP Software
VPN
Hardware Troubleshooting
Computer Assembly
Microsoft Active Directory
Virtual Desktop Infrastructure
Oracle
Computing & Networking
Microsoft Outlook
Computer Network
Windows Administration
Email Support
$15 hourly
- 5.0/5
- (5 jobs)
VoIP Systems: Proficient in Asterisk, FreePBX, and Vicidial, ensuring efficient and reliable communication systems. Cloud Hosting: Experienced with leading cloud platforms including AWS, Azure, and Google Cloud Platform (GCP). Web Servers and Hosting: Skilled in managing Nginx, WHM/CPanel, and Webmin and ensuring optimal performance and security. Project and Service Management: Proficient with Jira, Jama, and ServiceNow, streamlining project workflows and service management. Operating Systems: Expertise in Linux distributions (Ubuntu, CentOS, Suse) and Windows Server. Virtualization and Containers: Experienced with VMware, Citrix Server, and Proxmox. Scripting and Automation: Adept in Linux scripting and PowerShell, automating tasks to improve efficiency and reduce errors. My dedication to maintaining high standards in system administration has equipped me with the ability to manage complex IT environments effectively. I am confident in my ability to deliver exceptional results and provide value to your projects.

Citrix
WordPress
PHP
Data Backup
Backup & Migration
Testing
Test Results & Analysis
Alibaba Cloud
Cloud Computing
Asterisk
Apache Administration
cPanel
Amazon Web Services
CentOS
Apache HTTP Server
$5 hourly
- 5.0/5
- (1 job)
Customer Service Representative As a customer service representative with 12 years of experience, I am committed to providing exceptional service to every customer I interact with. I understand the importance of building strong relationships with customers and have developed strong communication and problem-solving skills to ensure their satisfaction. My ability to remain calm and professional under pressure has allowed me to effectively resolve complex issues and maintain a positive attitude in all situations. I am dedicated to going above and beyond to exceed customer expectations and contribute to the overall success of the organization.

Citrix
Email Communication
Upselling
Mainframe
Customer Support
Citrix ADC
Computer
Email
Amadeus CRS
Retail
Customer Service
Microsoft Office
Zendesk
Email Support
$5 hourly
- 5.0/5
- (2 jobs)
Hi I'm Lui and I have been in the customer service industry for 17 months handling inbound and outbound calls in several accounts. And the best part of it is knowing that my clients are satisfied in every solution I provide. I make it my mission to address and solve customer questions efficiently. I’m knowledgeable of Google Workspace, Docs, Outlook, Amazon Web Services (AWS), Salesforce CRM, Slack, Zendesk, Avaya and MS Words.

Citrix
RingCentral Glip
Salesforce CRM
Microsoft Excel
Avaya
Microsoft Outlook
Slack
Amazon Web Services
Zendesk
Salesforce
Google
DOCX
$12 hourly
- 5.0/5
- (2 jobs)
I have over 11 years of experience in customer and technical service and have expertise in voice, non voice, email and chat for administrative tasks as a Google Project Coordinator. I am well versed in all areas of administrative work as well as research, recruitment, compiling reports, and organizing files. In addition, I have experience in Operations Management, Customer Relationship Management (CRM), Salesforce.com, CRM, Zendesk, G Suite, SAP, Invoice Processing, Billing, Citrix, Order Management, Retention, and Process Improvement. Furthermore, I have troubleshooting expertise with internet, home phone, TV, and mobility issues for voice, non-voice, email, and chat. A results-oriented, hardworking individual who can work both independently and as part of a team. If any of the above sounds interesting and you think it would be a potential fit to work together, send me an invitation to connect and let’s talk!

Citrix
Atlassian Confluence
Oracle NetSuite
Intercom
Jira
Zendesk
CRM Software
Customer Relationship Management
Management Skills
SAP
Microsoft Office
Salesforce CRM
Outbound Sales
Task Creation
Google Workspace
$7 hourly
- 5.0/5
- (3 jobs)
Thank you for checking my profile! I have been working in the BPO industry for more than 7 years supporting Technical, Billing, Sales, and Consumer & Business to Business LOB. Experienced in handling voice, chat, email, and remote support. Recognized as a Top Performer in my previous companies and gained experience in managing a team, plotting schedules, and other administrative tasks assigned by management.

Citrix
Helpdesk
IT Support
Zendesk
Microsoft Intune
Microsoft Windows
Microsoft Active Directory
Google Workspace
Technical Support
Mobile Device Management
Windows 10 Administration
IT Service Management
Office 365
Spanish
VPN
$5 hourly
- 5.0/5
- (1 job)
To pursue a position of being an Executive Partner and meet the client's standards on a real-time basis, contributing to the achievement of their goals and, at the same time, building myself to grow as an employee who embodies the client's mission and vision.

Citrix
Loan Approval
Loan Processing
Debt Collection
Zendesk
Salesforce Einstein
Outbound Sales
Gmail
Microsoft PowerPoint
Microsoft Excel
Calendar
Google Sheets
Slack
Online Chat Support
Customer Care
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