Hire the best Citrix Developers in Bucharest, RO

Check out Citrix Developers in Bucharest, RO with the skills you need for your next job.
  • $8 hourly
    Dear Hiring Manager, Thank you for visiting my profile. If you are looking for someone with the following skills and strengths, please look no further. *Over two years of experience in the call center industry (Phone, email, and chat) *Ability to handle multiple projects: Inbound and Outbound sales, Customer service, *Technical support, Virtual assistant, Translation and Transcription *Great communication and Interpersonal skills *Ability to work under pressure, in a fast-paced environment and be a team player *Energetic, self-motivated, trustworthy, hardworking, relentless and very optimistic With that are the valuable work experiences I have gained: - Customer Service - Technical Support - Email Support ( FRONT, Gmail, and Outlook) - Chat Support ( Zendesk, Manychat and Help Scout) - Managing Social Media Messages (Facebook, Instagram and other platforms)
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    Leadership Skills
    Microsoft Excel
    Interpersonal Skills
    Computer Skills
    Organizational Behavior
    Time Management
    Marketing
    Communications
    Analytics
    Office 365
    Discord
    Active Listening
    CRM Software
    Customer Service
    Problem Solving
    Management Skills
    Team Management
    Email Support
    Zendesk
    Phone Support
  • $5 hourly
    Highly motivated Customer Service Team Leader with strong customer relationship building skills and excellent organizational skills. Provides customers with optimal products and services to meet their specific needs. Strong compliance and on-boarding experience. Bilingual speaker of English and Romanian. My experience: • Direct supervisor and leader of new hire agents in their nesting period • Responsible of team adherence, inquirers and assistance. • Live call feedback, analyzing common behaviors in the team , as well as biggest opportunities and addressing them trough coaching sessions. • Analyzing performance trending by evaluating certain KPIs, and coached each agent to ensure the targets are met. • Identifying team behaviors by giving classroom assessments, call observations sessions and meeting with the quality assurance team weekly to discuss and brainstorm about best action plan moving forward. • Facilitated prebriefs and debriefs at start/end of the shift to discuss about new procedures, different scenarios and set up expectations for each day. • Daily meetings with the support coach team and coordinated with them to ensure feedback delivery for each agent addressed trough several coaching sessions or skill builders, as well as planning which topics are necessary based on class observed behaviors. • Meetings with the Operations Manager to ensure business targets and expectations are met. • Completed 2-3 coaching each day as well as evaluating each agent goal and focus to ensure they are performing at their best. • Performed exiting interviews. • Attended meetings and discussed results for the team with Verizon each week, to ensure the business success. • Issued reports for the team and discuss the overall performance as well as implementing new action plans for each agent to ensure targets are met. • Resolved last layer of escalated call, as a senior supervisor • Coordinated the Support Coach Team by planning days off, directing resources on necessary new hire waves. • Worked with upper management to ensure quality of resolutions provided to customers as well as evaluating escalated calls. • Ensured the Support Coach Team adherence. • Coordinated with upper management to ensure new hires needs are met. • Addressed feedback from new hires for the Nesting Program, as well as for the support coaches and ensure the necessary changes are made.
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    Critical Thinking Skills
    Time Management
    Interpersonal Skills
    Problem Solving
    Problem Resolution
    Customer Care
    Slack
    Microsoft Office
    Troubleshooting
    Leadership Development
    Leadership Coaching
    Customer Service
    Leadership Skills
    Sales & Marketing
  • $50 hourly
    Hello there, Please contact me if you need some external help in order to migrate your Vsphere environment to the 7.x versions , as well if you have to virtualize your physical servers. You can gain a lot of time for other internal activites, while I'm taking care about this. Also, I can help with the configurations of the new hosts from drivers/firmware perspective for Vsphere 7.x, especialy with HPE ones. I've gained these kind of experiences in the last years with big players in IT market. Please reach out to me on any hour via phone, whatsapp on +40 741.02.11.55 or via email : catalincpopovici@yahoo.ro PS: I'm a VMware certified Professional VMware vSphere 7.x.
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    Data Center
    Disaster Recovery
    Data Center Operations
    IT Infrastructure
  • $3 hourly
    Hello, my name is Eliot and I'm beginning my journey with freelance work. I have a diverse field of experience from working many years in a IT Service Desk (Active Directory, Microsoft Exchange, Service Now etc.). I also have experience with translating different kind of texts in all the languages that I know (Dutch, German, Romanian and English). My priority is to make sure that my work at a minimum fulfills your expectations. Communication and reliability are also very important to me.
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    People Management
    Customer Satisfaction
    Writing
    Customer Experience
    Ticketing System
    ServiceNow
    Customer Service
    Translation
    Windows Administration
    Microsoft Exchange Online
    Microsoft Excel
    Microsoft Windows
    Microsoft Active Directory
    Office 365
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