Hire the best Collection Agencies in Jamaica

Check out Collection Agencies in Jamaica with the skills you need for your next job.
  • $18 hourly
    Results-driven Telemarketing professional with over 15 years of experience in generating new business appointments, driving revenue growth, and building lasting client relationships. Proven track record of exceeding targets and delivering excellent telemarketing performance. Excellent communication and negotiation skills with a passion for providing exceptional customer service. Bachelor of Commerce (BCom), Marketing from The University of the West Indies, Mona. Proficient in sales techniques, CRM management, and objection handling. Recognized for outstanding leadership and strong collaboration abilities. Enthusiastic about contributing to a dynamic marketing team and driving business success through effective telemarketing strategies. MY LIFE PHILOSOPHY Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful. STRENGTHS Communication Excellent verbal and written communication skills, effectively conveying product and service information resulting in a 60% increase in successful sales. Negotiation Strong negotiation skills, successfully closing deals and securing long-term client partnerships, resulting in a 40% increase in revenue. Time Management Exceptional time management skills, adept at multitasking and prioritizing tasks to meet and exceed daily call and duration targets. SKILLS Sales Customer Service Lead Generation Cold Calling CRM Management Relationship Building Objection Handling Time Management
    Featured Skill Collection Agencies
    Outbound Sales
    Business with 10-99 Employees
    Payment Processing
    Price & Quote Negotiation
    Debt Collection
    Cold Calling
    Sales Strategy
    B2B Lead Generation
    Phone Communication
    Technical Support
    Communication Skills
    Interpersonal Skills
    Appointment Scheduling
    Customer Support
    Telemarketing
  • $800 hourly
    I'm an Analytical thinker who works well through data to discover trends or patterns of work then work on those to bring about better results whether through individuals or an interface. I'm prominent in the Microsoft suite from creating and running formulas to creating charts to represent data. I am an efficient worker who works well with others and is a super fast learner. Good communicator and believe in transparency.
    Featured Skill Collection Agencies
    Data Collection
    Debt Collection
    Management Skills
    Analytics
    Architecture
  • $7 hourly
    I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness . I have done a three(3) month course in Business Management and i also have 1 year experience in Customer Service and i have worked in the BPO Industry for Four (4) and a half Years . I'm Talented and Hardworking i take my work very seriously . I complete assigned projects in given time, and follow deadline strictly, these skills, which I possessed naturally and were better developed at employment at my previous work place.
    Featured Skill Collection Agencies
    Debt Collection
    BPO Call Center
    Business Management
    Customer Service
  • $10 hourly
    I specialize in effectively and efficiently recovering outstanding debt through strategic negotiations and tailoring the collection process to align with the client's unique business needs. Always at the forefront is understanding the importance of collecting aged receivables whilst maintaining the business relationship with the client. With over nine (9) years of experience in customer service, executing administrative tasks, loans underwriting and delinquency management, I have provided support to clients who operate in the Outsourcing, Finance and Banking industries. Services Offered: ✅ Loans Underwriting ✅ Customer Invoicing ✅ Collections Management ✅ Account Reconciliation ✅ Customer Records Maintenance ✅ Credit and Risk Assessment I am excited to lend my skills and expertise to contribute to the success of your business, and would love the opportunity to work with you to achieve the best results. Thank you for taking the time to review my profile.
    Featured Skill Collection Agencies
    Order Management
    Microsoft Excel
    Business Analysis
    Finance & Accounting
    Cold Calling
    Data Entry
    Virtual Assistance
    Customer Care
    Online Chat Support
    Email Support
    Phone Support
    Loan Processing
    Invoicing
    Debt Collection
  • $6 hourly
    I am a dedicated and experienced professional with over seven years in call center environments. My expertise includes effective communication via phone and email, with a track record in assistant team management, car loan processing, debt collections, customer service, email correspondence, and cold calling. I'm highly adaptable to new tools and technologies.I consistently meet deadlines and am committed to delivering top-quality results within set timeframes. I excel as both a team player with strong leadership skills and as an independent worker requiring minimal supervision. I eagerly anticipate the opportunity to contribute to providing world-class customer service or any role you deem suitable within your organization.
    Featured Skill Collection Agencies
    Customer Support Plugin
    Microsoft Office
    Cold Calling
    Debt Collection
    Email Communication
    Data Entry
    BPO Call Center
    Online Research
    Customer Service
    Phone Support
  • $10 hourly
    Experienced Customer Care Representative with a demonstrated history of working in the leisure and the travel industry. Skilled in Microsoft Word, Interest Rates, Network Monitoring Tools, Proactive Monitoring, Microsoft Excel and PowerPoint and show strong problem solving skills. Strong support professional graduated from Green Pond High school. I left high school in 2014, from there on I have had numerous customer service related jobs, assisting and helping customers in selection of various items and also giving help where needed with troubleshooting issues.
    Featured Skill Collection Agencies
    Lead Generation
    Microsoft Word
    Customer Service
    Customer Support
    Communications
    Debt Collection
    Social Media Marketing
    Technical Support
    Sales
    Telemarketing
    Payment Processing
    English
    Email Support
  • $8 hourly
    I am very conversational, great problem solving skills, able to operate under pressure. I have been in related fields for over 7 years where I gained my experiences as a admin/virtual assistant, collections,sales and customer service expert.
    Featured Skill Collection Agencies
    Communication Etiquette
    Appointment Scheduling
    Customer Service
    Debt Collection
    Data Collection
    Sales
    Email Communication
    Cold Calling
    Customer Retention
    Scheduling
    Email Support
  • $8 hourly
    I am an honest, trustworthy and reliable individual to work with who is willing to work hard and make time go the extra mile to ensure that the job is done. I am self motivated, a team player, determined to complete my set goals or assigned tasks. I will ensure maximum professionalism while carrying out my daily task. I will help to maximize the growth, business production level and attract new and interesting clients to the company. Experience: Cargo and Reservation Customer Service Representative, Contact Centre Professional / Collections, Sales and Cold Calling. Objective: To be an integral part of an organization that will develop my Skills and qualify me to train and to achieve the goals set out by the organization. Computer Skills: Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, Microsoft Publisher, Windows XP/ Vista, Internet/email and very swift with the computer overall. Certificate: Reservation Sales Core, Customer Communication Skills and Front Office/Receptionist Hobbies: I enjoy listening to Music, Browsing the Internet and Watching Movies.
    Featured Skill Collection Agencies
    CMS Made Simple
    Microsoft Word
    Internet Operating System
    Slack
    Dialpad
    Email
    Debt Collection
    Computer Hardware Installation
    Customer Service
    Computer Skills
    Zendesk
  • $10 hourly
    I am a professional customer services representative with over 10 years of experience in various customer industries. I can grasp concepts very quickly, I am always eager to learn new and interesting things, I am a team player and over the years I have always strived to meet client needs. I am experienced in Customer support representative (CSR), Debt Collections, Reservations, B2B Calls and Services, Sales, and Loan processor. Communication is very important to me I prefer great communication with clients. I'm very knowledgeable with the following systems: ✓HubSpot ✓Slack ✓Phone Burner ✓Infinity ✓Decision Logic ✓Sales Force ✓Navis CRM ✓RoomKey PMS ✓IQware ✓ Navis ✓Dynamic ✓Zendesk
    Featured Skill Collection Agencies
    Stella Scheduling Online Appointment Scheduling
    Customer Service
    Medical Records Research
    Inbound Marketing
    Front Desk
    Central Reservation Systems
    Outbound Sales
    Sales
    BPO Call Center
    B2B Marketing
    Lead Generation
    Debt Collection
  • $5 hourly
    Personal Profile To obtain a job in a sector wherein my skill will be utilized for the upliftment and enhancement of the present organization, I also seek to execute given task and duties to the best of my ability and in a manner that will be beneficial to the present organization. I'm a committed and industrious person who thinks that doing your absolute best is sufficient. I have a strong love for the customer service and collection agent roles that I play. We deal with customer service on a daily basis, so once we understand its significance and the part it plays in our lives, we will strive to give the kind of first-rate service that we ourselves would like to receive.
    Featured Skill Collection Agencies
    Phone Communication
    Customer Service
    BPO Call Center
    Debt Collection
    Computer Skills
    Customer Care
    Communication Skills
    Problem Solving
    Time Management
    Call Center Management
  • $5 hourly
    I provide remote operation management within the BPO / Call center industry. I also provide administrative and coaching support for small and large companies with the aim of contributing to the growth and development of the company. Appointment Setter with 7+ years of experience in customer service and reservation management, leveraging skills in data entry, negotiation, and CRM to enhance client satisfaction and streamline operations. Proven ability to build rapport and maintain strong relationships with clients and partners, ensuring optimal service delivery. Dedicated to fostering a collaborative environment and achieving organizational goals through effective communication and teamwork.
    Featured Skill Collection Agencies
    Lead Generation
    Appointment Setting
    CRM Software
    Call Center Management
    BPO Call Center
    Quality Assurance
    Coaching
    Management Skills
    Executive Support
    Administrative Support
    Debt Collection
    Customer Care
    Data Entry
    Human Resource Management
    Marketing Advertising
  • $8 hourly
    I am a customer service / collection representative and am very customer friendly whatever the issue at hand I will go above and beyond to make sure you have the best experience.
    Featured Skill Collection Agencies
    Accounting
    Debt Collection
    Server
    Customer Service
  • $6 hourly
    Objective: To get an opportunity where I can make the best of my potential and contribute to the organization's growth
    Featured Skill Collection Agencies
    PDF Conversion
    Microsoft 365 Copilot
    Typing
    Virtual Assistance
    Data Entry
    Debt Collection
    Tech & IT
    Online Chat Support
    Phone Communication
    Filing
    Computer
    Customer Service
  • $15 hourly
    My name is Danesha Simpson. I am a customer service representative with 4 years experience working with companies in both the United States & Jamaica. I have worked remotely and in office handling customers queries via phone & emails.The skills I possess are active listening, empathy, problem solving & communication. I am also very detail- oriented. I have experience with Microsoft Office, Salesforce, Skype, Convoso, Hubspot, Slack and Zoom. I am looking to fill a vacant position to fulfill a high level of performance for both myself and any client I’ll get the chance to coordinate with.
    Featured Skill Collection Agencies
    Interpersonal Skills
    Communication Skills
    Active Listening
    Problem Solving
    Debt Collection
    Skype
    Zoom Video Conferencing
    Salesforce
    Slack
    Sales
    Outbound Sales
    Customer Service
    Customer Support
    HubSpot
    Email Support
  • $5 hourly
    Summary I am a dedicated and detail-orientated individual who is excellent at prioritizing, completing multitasks simultaneously, and following through with the company's goals. I am goal-oriented and also a team player.
    Featured Skill Collection Agencies
    Data Entry
    Debt Collection
    Quality Assurance
    Phone Communication
    Customer Service
  • $6 hourly
    CAREER OBJECTIVE Motivated and results-oriented professional looking to leverage 2 years of customer service experience and 4.5 months of debt collection experience in a challenging role where I can grow and contribute to a team's success. Eager to further develop my communication, negotiation, and problem-solving skills while delivering a positive customer experience and meeting financial recovery goals.
    Featured Skill Collection Agencies
    Inbound Inquiry
    Outbound Call
    Debt Collection
    Server
    Phone Communication
    Customer Service
  • $7 hourly
    I’m a dedicated and results-driven customer service and collections specialist with over 10 years of experience helping businesses improve customer satisfaction while reducing outstanding debt. I’ve worked across phone, email, and chat platforms, handling both inbound and outbound interactions with professionalism and empathy. My approach is built on active listening, clear communication, and staying calm under pressure. Whether I’m helping a frustrated customer or following up on a payment, I make sure each interaction is handled with care and accountability. I’m now looking to bring this experience to remote opportunities where I can contribute to client success, improve collections performance, and support smooth customer operations.
    Featured Skill Collection Agencies
    Data Entry
    Customer Experience
    Debt Collection
  • $10 hourly
    OBJECTIVE: To become a qualified individual so I can be able to apply my skill in a meaningful way which will increase my efficiency and effectiveness in the world of work. Previous work experience Advantage Communication Sutherland Global Services
    Featured Skill Collection Agencies
    Debt Collection
    Customer Service
  • $8 hourly
    “People find me to be an upbeat, self-motivated team player with excellent communication skills. For the past 13 years, I have worked in lead qualifications, telemarketing, customer service, data entry , social media management, and accounts receivables (debt collection). My experiences included assisting customers with daily information and ensuring they were satisfied. Making outbound sale calls to potential customers, logging Data into CRM, managing five companies' social media pages, and calling customers to collect Payments and outstanding debt, also reconciling accounts if needs be. I am well round and experienced in all áreas and know I will be an excellent fit for any company/individual I work with
    Featured Skill Collection Agencies
    Communications
    Cold Email
    Cold Calling
    Lead Generation
    List Building
    Debt Collection
    Financial Management
    Phone Communication
    Customer Service
    Data Entry
    Computer Skills
    Microsoft Excel
    Typing
  • $7 hourly
    I am a focused sales telemarketing professional, with a highly effective reputation and maintains relationships with potential and existing clients. With over 5 years of giving professional, motivated and ambitious, strong work ethic. I have exceptional sales skills and successful track record of growing sales revenue. I am experience in email, live chat support, and zendesk aswell as Hubspot and many other chat and email tools. I accept up to 300 plus calls on my Cold Calling and Sales Campaigns. I give my %100 effort to my past and present employers. I enjoy making contacts and spending time talking with people. I am happiest and most satisfied when I am interacting with customers making sure I am able to meet their needs and giving them the best possible customer service. I am people centric and willing to adapt to changes and taking risks. I am determined, I meet deadlines, and I have great attention to detail.
    Featured Skill Collection Agencies
    Team Management
    Quality Assurance
    Technical Support
    Email Campaign
    Email Support
    Sales Leads
    Salesforce
    Sales Call
    Customer Onboarding
    Customer Support
    Customer Care
    Customer Service
    Debt Collection
    Data Entry
    Cold Calling
  • $10 hourly
    With a decade-long tenure in the call center industry, I bring exceptional organizational prowess and adeptness at multitasking to the table. My extensive background encompasses sales, appointment setting, and customer service, rendering me fully equipped to hit the ground running without the need for training. I excel in cold calling and possess a profound capability to manage various responsibilities seamlessly. Given my seasoned expertise, I am confident that I am a prime candidate for roles such as appointment setter, telemarketer, customer service representative, or salesperson within your esteemed organization.
    Featured Skill Collection Agencies
    Customer Service
    Outbound Sales
    B2B Marketing
    Professional Tone
    Technical Support
    Debt Collection
    Customer Support
    Cold Calling
    Telemarketing
    Email Support
    Data Entry
  • $10 hourly
    Results-driven professional with a diverse background in authorship, motivational speaking, graphic design, customer service, web mastering, management, executive assistance, and sales. Offering strong organizational skills, a keen eye for detail, and a proven track record of improving customer satisfaction.
    Featured Skill Collection Agencies
    Financial Management
    Recruiting
    Graphic Design
    Management Skills
    Sales
    Web Development
    Debt Collection
    Design Writing
    Creative Writing
    Customer Service
    CRM Software
    Social Media Advertising
    English
  • $10 hourly
    I'm an Assistant, Administrator, Secretary Any thing you need within the Administration world i can assist. Need help with your data entry? I can assist Need help organizing your files? I can assist Need help with sorting through your emails? I can assist there also Need a Cold Caller? Well here I am I am that help that you have needed made available
    Featured Skill Collection Agencies
    Debt Collection
    Cold Call
    Customer Care
    Data Analysis
    Clerical Skills
    Accounting Basics
    Active Listening
    Data Entry
  • $20 hourly
    PROFILE I'm a customer service management professional accomplished with keeping teams on target through effective training, motivational, and quality assurance procedures. Support transparency with regular monitoring and routine audits. Innovative leader with a history of increasing performance and customer satisfaction. My aim is to aid in the development of the organization with my skills, knowledge, and experience. I'm experienced in cold sales, along with familiarity with most CRMs.
    Featured Skill Collection Agencies
    Communications
    Customer Service
    Customer Retention
    Customer Support
    Debt Collection
    Phone Communication
    Email Communication
    Computer
    Cultural Adaptation
    Freshworks CRM
    Salesforce CRM
    Online Chat Support
  • $20 hourly
    Objective To utilize my skills and experiences to contribute to the growth and productivity of your organization As well as to promote good customer service. $15-20/hr
    Featured Skill Collection Agencies
    Debt Collection
    Sales Call
    Appointment Setting
    Customer Service
  • $7 hourly
    Objective: To utilize my customer service skills within a professional environment while gaining quality work experience.
    Featured Skill Collection Agencies
    Customer Service
    Debt Collection
    Appointment Setting
  • $11 hourly
    I am an extremely hardworking individual, I am very reliable, dependable, and fully committed to exhibiting true professionalism in all working environments. Dedicated to performing and meeting high levels of sales and customer service satisfaction and meeting aggressive business goals. Well-mannered and polite with background in Customer Service, Appointment Setting, Sales and Debt Collection, also email and chat support. Looking for an open and desirable position in a fast growing company.
    Featured Skill Collection Agencies
    Customer Support Plugin
    Computer
    Active Listening
    Data Entry
    Telephone
    Server
    Appointment Setting
    Debt Collection
    Customer Support
    Outbound Sales
    Sales
    Customer Service
    Email Support
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