Hire the best Collection Agencies in Nicaragua
Check out Collection Agencies in Nicaragua with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (5 jobs)
Hey there, this is Armando J. Porras, I am a 35 year old Nicaraguan looking for a good hardworking team to be a part of. I have a lot of work experience especially when it comes to call centers. I have traveled to many places and life for the past five years has had me in my native Nicaragua. I speak both Spanish and English with great fluency in these languages. I have worked in call centers in Nicaragua for 15 years. Most of the time I have been a sales trainer working without and inbound clients as Yellowpages.com, Capital One, Match.com just to name a few. I would like a long term relationship with a serious company that can value the skills I have for their company as I will value the responsibility and opportunity. I think that life is all about relationships and I like long term commitments that can give me the one thing I like the most, this is stability that translates to balance. It is good to be balanced in life. The book of life says there is time for everything, so planning and scheduling is always very important to make up the best of everybody's time and we all know that time is money so let's not waste any time and let's get working...
Collection Agencies
Sales ManagementInbound MarketingSalesOutbound SalesCustomer SupportDebt CollectionCustomer ServicePhone Support - $12 hourly
- 4.9/5
- (14 jobs)
With over 15 years of experience in customer service and sales, I bring a wide range of skills to every role I take on. My background includes: 15+ years of experience in Customer Service and Sales. 3 years as a Cruise Travel Advisor. 10+ years as a Professional Medical Translator/Interpreter. 4 years providing Credit Repair Advisory and Retention. 10 years of experience working remotely. A dedicated and responsible freelancer with a professional, honest, and sincere approach. Strong communication skills, ensuring I stay in regular contact with leads as needed. Consistently meet deadlines with a focus on efficiency. My Tools for Success: Quiet Workspace for focused work. Core i7 Computer with 8 GB RAM for optimal performance. Backup Computer for reliability. High-Speed Internet (60MBPS) with backup (15MBPS). Power Generator for uninterrupted service during power outages. USB Headset with Noise-Canceling for clear communication. Languages: Spanish (native) English (fluent) Experience with Tools: Zoho, Shopify, ZenDesk, Five9, Highrise, Salesforce, Live Chat, RingCentral, Zoiper, CRM, Slack, Discord, Freshsales, Hubspot, ViciDial, CallTrackingMetrics, Microsoft Office Suite (Word, Excel, etc.). Let’s connect and explore how I can support your needs with my extensive experience and dedicated approach!
Collection Agencies
Debt CollectionSocial Media MarketingBusiness DevelopmentSearch Engine OptimizationEnglish to Spanish TranslationOutbound SalesZoho CRMTechnical SupportCustomer ServiceLead GenerationTelemarketingSalesSchedulingData Entry - $20 hourly
- 4.7/5
- (18 jobs)
Hi everyone, thank you for stopping by and taking the time to learn what I can offer to your company. Please know that I'm used to working under pressure and meeting deadlines. I have over 20 years experience and have worked with almost all AR platforms like Zendesk, Fresh Desk, Slack, Zohobooks, Stripe, and QBO to mention a few. I'm always proactive and need little to no supervision and most importantly you see results in the first 30 to 60 days. I can help you create a process that is right for your industry and will improve your cash flow. Please reach out to me if you need someone that is confident, assertive, reliable, and gets the job done right. All I ask in return is a stable job, clear instructions and the tools to get the job done. Kind regards
Collection Agencies
Administrative SupportAccounts ReceivableCustomer SupportAccounts Receivable ManagementDebt CollectionBookkeepingSchedulingCustomer ServiceLead GenerationData EntryPhone SupportMicrosoft Excel - $7 hourly
- 4.2/5
- (5 jobs)
I'm a well experience agent when it comes to BPO experience for 6-7 years. . Besides that I was also an English Teacher at 2 different insitutions here in my contry and due to the same fact that I am bilingual I also provide interpretation and translation services. * Knows English and Spanish. * Word, Power Point * Debt Collector *Appointment Setter I'm responsable, Grateful, Punctual Person, Fast Learner, good communication skills English and Spanish so please give me the opportunity to work with you and I won't dissapoint you.
Collection Agencies
Customer Retention StrategyCustomer RetentionMedical InterpretationTeaching English as a Foreign Language CertificationEnglish TutoringDebt CollectionCustomer ExperienceLive InterpretationLanguage InterpretationTechnical Support - $7 hourly
- 3.7/5
- (3 jobs)
I am a responsible person, who likes to get to work on time. I´m always willing to help others without expecting some kind of reward. I´m used to work under pressure and goals, able to multi task and exceed expectations. Everyday at work is different because we learn new things everyday. My work experience is based on a wide variety of positions that have help me increase my knowledge as a person and as a professional. For the last 4 years i have been working in the call center industry. I have experience in collections (1st Party, 3rd Party, Commercial) customer service, sales and more. I have all the necessary tools to work from home as a virtual assistant. (High speed internet, good computer, headsets, quiet environment.
Collection Agencies
Quality AssuranceDebt CollectionCustomer SupportEnglish to Latin TranslationCustomer ServiceLead Generation - $9 hourly
- 4.6/5
- (24 jobs)
With 12 years of experience as a freelancer in roles such as sales agent, customer service agent, technical support agent, virtual assistant, floor support, customer service agent, collection agent, data entry agent, and quality evaluator; I have developed the discipline and independence necessary for this role. My extensive professional career allows me to offer the best to the companies in which I work. My experience in different roles illustrates my versatility and ability in various positions. Additionally, my successful 12-year freelancing career underscores my self-discipline and independence, two qualities crucial to the work you offer. My professional goal is to continuously grow my work life and knowledge. My greatest motivation is my family, economic stability is a priority, which is why job stability is very important to me. I can work under pressure taking into account the company's objective and obtaining results. I focus on the needs of my job, this allows me to develop continually, I'm someone who highly values responsibility and integrity. I'm committed to expanding my knowledge and seeking opportunities to increase my income. My skills, knowledge, and dedication will enhance the success of your team.
Collection Agencies
Debt CollectionOutbound CallVirtual AssistancePhone CommunicationTechnical SupportCustomer SupportTranslationEmail SupportData EntryEnglishSpanishOnline Chat SupportTelemarketingCustomer Service - $40 hourly
- 5.0/5
- (1 job)
Soy Blanca Lanzas, abogado y notario público. Tengo más de 25 años de experiencia en mi profesión. Ya sea una consulta en derecho de familia, y notariado en general, yo puedo ayudarte.
Collection Agencies
Cover Letter WritingSales LetterDebt CollectionFamily Law - $15 hourly
- 5.0/5
- (1 job)
Bilingual Customer Support & Sales Specialist With 10+ years in call centers and freelancing, I’ve mastered customer service, technical support, sales, and retention—delivering top-tier performance in both English and Spanish. My expertise includes: 📈 Boosting Customer Satisfaction: Consistently achieved 95%+ CSAT scores (above company averages) through empathetic, solution-driven support. 💰 Sales & Retention: Increased client retention by 30%+ in upselling/cross-selling roles (e.g., real estate, telecom). 🎯 Leadership: Promoted to team lead/manager for exceeding KPIs in call resolution, first-contact resolution, and NPS. Why Work With Me? Reliable & Metrics-Driven: I don’t just meet targets—I crush them. Bilingual Advantage: Fluent in EN/ES with neutral accents for seamless client interactions. Remote Work Pro: Proven track record of high productivity in home-based roles.
Collection Agencies
Customer SatisfactionEmail SupportUpsellingZendeskDebt CollectionCustomer RetentionSalesCold CallCold CallingCustomer ServiceTechnical SupportOnline Chat SupportReal Estate - $12 hourly
- 5.0/5
- (2 jobs)
Hi I have over 6 years of call center experience My experience are: Customer Service in which I had worked for a Retail store, Financial institution, prepaid debit card company and Money transfer. Over the year I had been in different file or lines of bussines, inbound calls, outbound, chat, email. The combination of my experience make me the candidate for the project and to become successful since I also have great communications skills, easy adaptability to new roles, great multitasking skills and critical thinking skills. I have an Intel Core I5 with 8G ram laptop and an internet speed of 50MB speed of download and 13MB of upload speed. I consider to be a great fit and looking toward a long-term and stable Job. Thanks in advance, Look forward to work with you. Any additional information is needed, Feel free to reach out to me, thanks once again
Collection Agencies
Customer ServiceTelemarketingDebt CollectionVirtual AssistanceData EntryCustomer SatisfactionEmail CommunicationEmail SupportOnline Chat SupportInbound InquiryOrder Tracking - $12 hourly
- 5.0/5
- (1 job)
I began my career in the call center industry at 19, holding roles including Customer Service Representative, Sales Agent, Collections Specialist, Team Lead, and Supervisor for various U.S. companies. I value teamwork and am known for being adaptable, enthusiastic, and professional. I believe in my ability to learn and grow continuously.
Collection Agencies
Debt CollectionSalesData EntryCustomer ServiceAppointment SchedulingBPO Call CenterCold CallingChat & Messaging SoftwareTranslationCall Center ManagementEmail Support - $9 hourly
- 5.0/5
- (1 job)
Experienced freelancer, Cold calling, Collections, Virtual Assistant, Real Estate and Interpreter Services among others. I Started my career as a customer service representative in Sitel at Moneygram Back in 2010 , receiving inbound calls providing high quality Customer service for people trying to send and receive money, working with sensitive information,Besides, I have worked in Business Process Outsourcing for over three years with Accedo technologies for the campaign Target.com; then I started my career as a salesman in Convergys Nicaragua working for the campaign Sprint, making inbound sales, selling mobile phone and plans. I was able to achieve aggressive sales and become the top performer from 2013 to 2016. In 2017 I got the chance to work for Wakefield doing collections for patients and billing processing with their insurance company; I was able to collect up to half a million dollars in a month. I have received great feedback about my services provided for this company from the CEO; working for them for over four years and a half has been one of my greatest experiences since I've developed many skills in sales with the opportunity to build a long-term relationship with the company. I am a hardworking man, quick learner, multitasking, active listening with more than ten years speaking English, native Spanish speaker, Actively studying Real Estate Policies and Procedures. JOB EXPERIENCE and SKILLS Real Estate Administrator Customer Chat Support Customer Service Representative Virtual Assistant Email Support Order Taker Inbound Sales Agent Outbound Sales Appointment Setting Lead Generation Booking Agent Good Communication Skills Multi-Tasker Can work with minimum to no supervision Fast Learner Ability to work under pressure Can adapt to any type of working environment Flexible when it comes to scheduling I can help you with (but not limited to): 1. Administrative Tasks •Data Entry and Internet Research •Database/CRM Management •Email Management and email response handling •Online File Organization using Dropbox, Google Docs and Spreadsheets • Project Online/Team Management • General VA • Gmail, Yahoo Mail, Hotmail/Outlook • File management using Google Drive, Dropbox 2. Customer Service Support •Chat/Phone/Email • Bookings, Hotel Reservations/Travel with flights/Rental inquiries • Order processing, follow-ups, refunds, coordinating with the manufacturer, etc
Collection Agencies
Medical Billing & CodingLive InterpretationLawSalesCustomer AcquisitionInsurance Claim SubmissionLanguage InterpretationSolar EnergyReal Estate AcquisitionDebt CollectionReal Estate Cold CallingOutbound Sales - $9 hourly
- 5.0/5
- (1 job)
Achieve job stability in a company where I can put my skills and knowledge into practice, in order to perform my duties efficiently to achieve the proposed goals.
Collection Agencies
Property ManagementTime ManagementVirtual AssistanceCustomer SupportCustomer RetentionCustomer CareDebt CollectionData CollectionComplianceRisk AnalysisAdministrateElectronic Funds TransferCustomer ServicePayment Processing - $10 hourly
- 4.9/5
- (2 jobs)
I am a dedicated and customer-focused professional with a high school diploma and a degree in Business Administration in Tourism. I bring over ten years of experience in customer service, specializing in debt collections compliant with FDCPA and HIPAA, strategic cold calling, and proficiency with 3CXS phone systems and Air Call. My skills include exceptional call management and multitasking across various applications, such as Microsoft Excel, Word, Outlook, CRM, Debt Master. My strong work ethic, friendly demeanor, and commitment to excellence enable me to perform efficiently in any role. I thrive on challenging projects that showcase my leadership potential and am eager to contribute to the tourism industry. With a solid educational background and genuine passion, I am excited to make a significant impact and grow professionally.
Collection Agencies
Virtual AssistanceTranslationLanguage InterpretationAdministrative SupportProblem SolvingCustomer ServiceDebt CollectionSalesReal Estate - $6 hourly
- 5.0/5
- (2 jobs)
QUALIFICATIONS * Strong interpersonal, financial and organizational skills. * Enthusiastic, energetic, bi-lingual: Spanish and English. * At ease in managing multiple tasks, meeting challenging deadlines. * Function well in high-pressure atmosphere. * Adapt easily to new concepts and responsibilities. * Developed interpersonal skills, having dealt with a diversity of professionals and clients. OBJECTIVE A challenging, rewarding position in a company, applying my knowledge and skills, helping the progress utilizing my bilingual and previous work experiences. I describe myself as a gregarious character; I'm a very inquisitive person, driven, and a trust worthy person. I am willing to work hard; I have good skills for this job. I view obstacles as a challenge and an opportunity to grow, being dependable is of utmost importance to me and so is my quality of work.
Collection Agencies
Language InterpretationFraud DetectionData EntryDebt CollectionTechnical SupportCustomer Service - $8 hourly
- 5.0/5
- (1 job)
Experienced Financial & Transaction Coordinator | Collections & Customer Service Specialist | Data entry Detail-oriented professional with extensive experience in financial verification, first- and third-party collections, and transaction coordination. Adept at ensuring compliance with financial regulations, crafting persuasive communication, and managing complex processes with accuracy. Strong leadership skills, having guided teams to meet KPIs while fostering collaboration and efficiency. Passionate about delivering clear, professional service while refining nuanced translations and messaging.
Collection Agencies
ComplianceMortgage AgreementData EntryAccuracy VerificationData AnalyticsQuality AssuranceDebt CollectionPhone CommunicationCustomer Service - $10 hourly
- 5.0/5
- (0 jobs)
Hi there! My name is Escarleth and I'm a legal assistant, virtual assistant, and customer service specialist. I have experience working as an Intake Specialist and Intake Support in immigration law, particularly with humanitarian cases. This role allowed me to assist individuals during critical moments of their lives, gathering key information and providing compassionate support throughout the process. In addition to my legal background, I’ve worked in customer service, sales, and as a medical debt collector in a collection agency. As a virtual assistant, I’ve helped with tasks such as scheduling, communication, and administrative support. I’m passionate about helping others and take pride in being detail-oriented, empathetic, and committed to delivering excellent results in every role I take on.
Collection Agencies
Debt CollectionSalesCustomer ServiceLegalImmigration Law - $12 hourly
- 5.0/5
- (9 jobs)
I was raised in Santa Ana, Orange County California. I lived in the United States of America for 30 years and came back to Nicaragua in 2008 I have been living in Nicaragua for the past 16 years I have several years of experience in various fields, as you will see in my resume. Due to the COVID-19 pandemic, I returned to working from home. I have worked on several campaigns such as customer service, Sales, Real Estate, DME, DNA, and Appointment setting I worked for MOFE. SA from March 2015 to February 2019 I worked with Connect International for 3 years and 8 months, I worked for Sunny Recyclers in Santa Ana, California from July 2012 to February 2015 I have extensive experience in the Call Center industry on-site and 5 years of experience freelancing If given the employment opportunity I can assure you I will benefit your company by performing the tasks and responsibilities assigned to me to the best of my ability.
Collection Agencies
Communication EtiquetteAdministrative SupportPhone SupportTelemarketingOutbound SalesCustomer SupportRetail Sales ManagementTranslationCustomer ServiceDebt CollectionData EntryEmail CommunicationVirtual Assistance - $13 hourly
- 4.7/5
- (4 jobs)
As an accomplished freelancer, my diverse skillset enables me to provide unparalleled solutions for your projects. With over 11 years of experience, I'm dedicated to delivering top-quality work that exceeds your expectations. My services encompass: ✅ Sales: 12 years of sales experience in multiple fields. ✅ Lead generation: Gaining the interest of potential customers in order to increase future sales. ✅ Data Analysis: In-depth data insights and financial analysis for informed decision-making, complex information visualization, and financial modeling. ✅ Virtual Assistance: Efficient administrative support, email management, calendar organization, and seamless business operations. ✅ Social Media Management: Effective strategies for engagement, follower growth, and brand awareness. ✅ Web Development: User-friendly websites tailored to your needs, from personal blogs to e-commerce platforms. ✅ Translation Services: Bridging language gaps to connect with a global audience. Why trust me? ✅ Versatility: A one-stop solution for diverse project needs, eliminating the search for multiple freelancers. ✅ Reliability: Count on me to meet deadlines and consistently deliver exceptional results. ✅ Communication: Clear and open communication for aligned project execution. ✅ Creativity: Infusing fresh perspectives to make your work stand out. ✅ Client Satisfaction: Your success is my top priority, and I'm committed to achieving it. Choose me for a committed partnership that brings your vision to life. Let's achieve remarkable results together on this journey. Many thanks! Jose Castrillo
Collection Agencies
Management SkillsPersuasive ToneSales OperationsCold CallingSales LeadsSales StrategyCredit RepairCustomer RetentionSales ManagementBusiness ManagementBusiness ConsultingQuality ControlSpanish to English TranslationDebt Collection - $15 hourly
- 5.0/5
- (1 job)
Hard Working, I have work in the industry of call center for over 10 years, love customer service and support, I like the fact to been able to help people.
Collection Agencies
Quality AssuranceCustomer ServiceSalesDebt CollectionTechnical Support - $14 hourly
- 4.5/5
- (49 jobs)
My name is Moises, and I bring over 6 years of expertise in Customer Service, Collections, Cold Calling, Appointment Setting, and Real Estate phone prospecting. My professional background also includes proficiency in marketing strategies, lead generation, and leveraging social media tools to drive engagement and results. I am highly skilled in using a variety of software platforms, including Microsoft Office 365, Mojo, Calltools, CRMs, and Zoom, to optimize efficiency and ensure seamless operations. With a reliable 220 Mbps internet connection and backup power, I am equipped to maintain productivity under any circumstances. What sets me apart is my ability to multitask effectively while delivering exceptional results. I’m committed to continuous learning and development to stay ahead in an ever-evolving professional landscape. I am enthusiastic about contributing to your team's success and growing alongside your organization.
Collection Agencies
Virtual AssistanceTranslationSalesMarketingDebt CollectionMultitaskingCustomer ServiceTask CoordinationCold Calling - $13 hourly
- 5.0/5
- (4 jobs)
More than 15 years of sales experience. I overcome obstacles, I am efficient to work under pressure. I have done collections, sales, and customer service. I am fully bilingual Spanish and English, both written and spoken. Give me an opportunity to succeed within your organization and you will have exceptional results.
Collection Agencies
Accounts ReceivableCustomer SupportCustomer ServiceDebt CollectionSalesEmail CommunicationData Entry - $12 hourly
- 0.0/5
- (1 job)
* Organized working from home with a good workstation, * I have learned customer service skills and sales skills. * Previous experience in the Legal Field as an Intake specialist and case manager where I did an excellent Job with the Law Firm I worked for. *I am a psychologist.
Collection Agencies
Debt CollectionSalesLegal AssistancePhone CommunicationCustomer Experience - $10 hourly
- 4.1/5
- (12 jobs)
I'm a Medical and auto insurance professional. I have extensive experience helping sales agents in the state of Texas and I also have extensive experience working for the different departments that make an auto insurance company and agency successful. • FNOL (First Notice of Loss) department. I used to take calls and file the initial reports made to the company for auto accidents, theft, or damage of an insured vehicle. • Translations. I translated/Interpreted for Adjusters, clients, and attorneys. • Payments and Customer Service department. As a Customer service representative, I helped customers with complaints and questions, I gave customers information about products and services, payments information, policy cancellations, reinstatements, and renewals. • Agent support department: Processed applications, corrections, and endorsements. Developed, implemented new underwriting guidelines for the agency. I Created and processed change requests and provided requested quotes to agents to exiting lines or products. • Agent support chat department: I helped agency representatives to update any type of information in the policies, upload electronic documents for all policies, and set up forms for individual policyholders. • Claims Assist Representative: Responsible for taking incoming claims calls from clients and either moving claims to a different department. Maintained all digital files associated with each claim. Made follow-up calls to clients when necessary. I Provided documentation of the damages, costs, and facts, I Reviewed documents, correspondence, and reports. SUW (Senior underwriter) Auto Insurance Underwriting: I Reviewed the client’s application and background report: I underwrote Auto policies in the state of Texas. I have reviewed policies for possible fraud, updates. Deciding whether applications for insurance should be accepted, and Advising customers and brokers alike on underwriting matters. I ended up as one of the top 5 agents in the underwriting department. Based on my performance I was promoted to one of the best positions that I set up as my goal within the company. • SIU (Special Investigation Unit): As Special Investigation agent within an auto insurance company my responsibilities were to detect, pursue action against fraudulent activities either with insureds or claimants. Worked directly with customers regarding current and past fraud claims. Reduced losses to the company by identifying and escalating fraud trends. • Systems which I was allowed to use: TLO (search public records), VSR (Vehicle Sightings Report), INFO TRACER for police reports, CAD (Homeowner property information). Property Damage team member(Handling all the PROPERTY DAMAGE adjusters' responsibilities): I used to handle and process insurance claims on a daily basis taking recorded statements from all parties involved such as Insureds, claimants, passengers, witnesses, police officers, and different sources to determine insurance liability. My duties were: Policy coverage review Examine property damage Prepare and process claims reports Examine police reports, videos from surveillance cameras, or audio if applicable Calculate claims liability Negotiate payments with claimants I also have Medical Billing experience. I am Highly efficient in Medical billing with experience. Excellent multi-tasker and demonstrated team player with a positive attitude. Skill Highlights: • ICD-9 CODING • Medical Billing software • CPT and HCPCS coding • Knowledge of Medicare, Medicaid & Commercial insurances • HIPAA compliance • Maintains strict confidentiality
Collection Agencies
Property InsuranceInsurance Agency OperationsDebt CollectionCommunicationsLead GenerationLiability InsuranceUnderwritingStaff Recruitment & ManagementCommunication EtiquetteAppointment SchedulingVehicle InsuranceCustomer SatisfactionCustomer ServiceEmail Support - $8 hourly
- 0.0/5
- (0 jobs)
I have more than 10 years of experience in different areas of the BPO business from customer service, sales, collections, tech support, appointment setter, and maintenance coordinator.
Collection Agencies
Debt CollectionProperty ManagementCustomer ServiceMaintenance ConnectionSoftware MaintenanceOnline Chat Support - $7 hourly
- 3.0/5
- (2 jobs)
Experience in Real Estate calling back to back being an opener and a closer. OPENER Getting lead information and filling the information on a CRM or PODIO while asking the prospect the four pillars: Property Condition. Motivation. Timeline. Asking price. CLOSER I called potential sellers and give them the range offer and negotiate the price with them trying to meet in a certain point by going up or down on the price to be in a win to win situation. COLLECTIONS Called borrowers to remind them about their amount due on their accounts being 30-60-90-120 days late. Providing Workout Agreement for them to start making their payments in case they need help. Offering Payment Of Intention on the account if they can not make the full amount due. I was sending emails and text messages if they are not able to answer the phone. Collecting at least $3000 to $5000 weekly for the company. Following up on borrowers every two days. Helping them with payment arrangements, lowering their monthly amount for a couple of month and scheduling their payment for us to have a secure payment.
Collection Agencies
Customer Support PluginCustomer SatisfactionCustomer ServiceLead GenerationDebt CollectionReal Estate Cold Calling - $8 hourly
- 4.4/5
- (2 jobs)
im an out going person persistent on what i do ,im a very convincin person ,i usualy make sure i get things done
Collection Agencies
Customer ServiceAppointment SchedulingDebt CollectionLanguage InterpretationEmail CommunicationSales - $10 hourly
- 0.0/5
- (1 job)
I am Moises David Salazar Rugama, a dedicated and versatile professional with a solid foundation in customer service, operations management, and remote technical support. With experience spanning across industries such as immigration law, tech support, and team leadership, I bring a proven track record of problem-solving, team optimization, and delivering results that exceed expectations. My ability to adapt and lead in dynamic environments drives my passion for continuous personal and professional growth. I am eager to take on new challenges and contribute meaningfully to any team or project I join.
Collection Agencies
Email CommunicationMicrosoft Exchange OnlineCloud ServicesOffice 365Customer SupportMicrosoft Exchange ServerDebt CollectionTech & IT Want to browse more freelancers?
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