Hire the best Communication skills Freelancers in Binangonan, PH

Check out Communication skills Freelancers in Binangonan, PH with the skills you need for your next job.
  • $6 hourly
    I have over 7 years of experience as a customer support representative. * Inbound/Outbound Calls * Technical Support * Chat & Email Support I handled complex customer concerns and provided customer assistance with retention, billing, scheduling, and upselling products and warranties. Proficiencies in software applications: *Zendesk *Slack *Google Apps *Zoom *Hubspot *Smartsheet *Facebook *Instagram *WhatsApp *Camtasia *Canva I have served as a subject matter expert and a trainer. - Answering agents' questions, coordinating team meetings and activities, and providing coaching to agents. - I provide guidance and direction on how to handle a request and the best way to proceed with solving everyday issues. -Trained newly hired agents before going to production. If you are looking for someone who can help your business grow, you are looking at the right profile!
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    Executive Support
    Personal Administration
    Property Management
    Communication Skills
    Customer Retention Strategy
    Data Entry
    Lead Generation
    Product Support
    Employee Training
    Customer Support
    Google Workspace
    Technical Support
    Email Support
    English
    Phone Support
  • $10 hourly
    8+ YEARS OF EXPERIENCE - Customer Service Agent - Chat Support - Data Entry - Sending email I am an experienced customer service agent for more than four years. As a Customer Service Representative, I handle customer`s issues and queries. I`m good at multi-tasking as well as addressing customer`s concerns, taking down accurate notes, tool navigation, down to resolving customer`s queries and complaints using all the available resources. I see to it that I help each customer to the best of my knowledge. As much as possible, I never let go of my customers without giving them the best resolution possible without going beyond the company`s product policy. Ensures checking on attendance, schedule adherence, and good etiquette in the workplace will be executed for uninterrupted operations to uphold the Company's standards of professionalism. Coordinates with the Workforce for net staffing requirements and scheduling of agents given leave of absence and attrition. Requests for overtime or 5th-day work meet service metrics by efficiently handling the forecast or spikes in call volumes less. Regards, Glazel
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    Multitasking
    Communication Skills
    Chat & Messaging Software
    Customer Satisfaction
    Cross Functional Team Leadership
    Customer Service
    Answered Ticket
    Product Knowledge
    Time Management
    Email Communication
    Order Tracking
    Data Entry
    Zoho CRM
  • $17 hourly
    Everyone has a dream. And we must take that one giant leap and leave our comfort zone in order to achieve that dream. We must be risk-takers. Opportunity grabbers. Dream chasers. For me, that 'giant leap' was deciding I have to change careers. It was not an easy decision. But I eventually took that leap. I worked in several call center companies that focus on great customer service and sales before I change my career to a freelancer. I've learned a great deal from my previous work experiences and though I believed I can apply those skills and expertise in helping you and your businesses, I knew that will not be enough. I decided to enroll on Filipino Virtual Assistants Consultancy and focused on getting my Gold Certificate for the Freelancing Course which I did! It opened my eyes and widen my knowledge of how freelancing actually works. Then came one of the hardest parts - getting hired. With so many competitors, I didn't know how I would fare. But I made sure to stack up on knowledge and skills so I also enrolled in an SEO in-depth course. I make sure I am always learning new things. I believe I should not just be contented with what I have and what I know. When the time comes for a client who needs a superior skill set, I am prepared. I am exceptional when it comes to keeping things organized and structured. I am efficient at following procedures and being autonomous at the same time. I am flexible and can multitask without losing focus on what's important and what should be the priority. I am dependable and trustworthy. I strongly believe that in working remotely, mutual trust is a MUST. Not only it should be taken, but it also should be given. Aside from all the skills and knowledge I have gained from my previous jobs and training, I am very much willing to learn more if given a chance. I am adaptable and a fast learner. Chasing and making our dreams happen is not easy. But all we have to do is stay determined and keep the fire burning. I've gained so much experience these past few years. I know I have grown a lot compared to when I was starting but I know I am still a long way into accomplishing my dream, but hey, I've taken the first step, that giant leap, the rest will follow. Please feel free to contact me anytime. I would love to know I made you interested and engaged. To the ones reading this and reaching until the end, I hope you have a great day. Please make good decisions and spread compassion, everybody needs that.
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    Multitasking
    Campaign Management
    Scheduling
    Sales Funnel
    Social Media Website
    Data Entry
    Kartra
    Email Marketing
    Communication Skills
    Administrative Support
    Social Media Account Setup
    Following Procedures
    Organizer
    Email Communication
  • $14 hourly
    Hi, Lora here! As a Social Media Manager, my ultimate goal is to boost my clients' website visibility and drive targeted organic traffic. I have a concrete workflow of strategies to effectively represent your brand professionally on different Social Media Platforms. ✅Social media management and marketing ✅Content curation and creation (photo and basic video editing) ✅Social media outreach ✅Social media brand awareness/recognition ✅Customer service email and chat support ✅Content writing and blogs ✅Monitoring performance and case studies ✅Competitor analysis I can also help to optimize websites and make it rank high on search engines using SEO methods and SEO tools such as below: ✅On-page and Off-page optimization via organic methods ✅Content and copywriting with guaranteed 0% plagiarism ✅Overall website audit (Page Contents, Meta Title, Meta Description, Images, URL Structure, etc.) ✅Creating comprehensive metrics and generated web traffic reports ✅Building high-quality backlinks through citation, guest posting, and other linking methods ✅Google My Business (GMB) ✅Monitoring website performance by using tools like Google Analytics and Search Console Feel free to contact me if you are interested with my service. I am more than glad to have a chat with you! Lora
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    Communication Skills
    Photo Editing
    Video Editing
    Complaint Management
    Email Marketing
    Customer Service
    Social Media Management
    Social Media Content Creation
    Graphic Design
  • $8 hourly
    I have ten years of expertise in application administration and support, making me a skilled and experienced technical and customer care specialist. Strong analytical, problem-solving, creative, and communication skills. I have an attention to detail and am a team player. My primary areas of expertise are in remote troubleshooting, service desk, and technical support, with proficiency in both Windows and Mac OS. In my previous campaign, I worked as a sales associate and performed front-end coding and data entry utilizing project management tools. Skills-- Solid technical background in front-end coding and understanding of software development. Advanced knowledge of tools like Zendesk, Salesforce, other CRMs, MS Office and remote platforms like LogMeIn Rescue and TeamViewer. Capability to quickly learn new software and tools. Proficiency in English, both written and spoken. Excellent interpersonal and communication with strong attention to detail. Exceptional customer service skills with a talent for building rapport with customers. Passion for developing a user experience that users will love and remember. Team player in a fast-paced, dynamic environment, able to work proactively. Strong problem-solving skills with a hands-on approach. Skilled at effectively working with cross-functional teams.
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    Computer Operating System
    Communication Skills
    Front-End Development
    Project Management Support
    Computer Hardware
    Remote Connection Support
    Technical Support
    Hardware Troubleshooting
    Customer Support
    Customer Retention
    Data Entry
    Sales & Marketing
    Email Support
  • $3 hourly
    On April of 2018, a year ago I stopped due to financial problem, I decided to find a work for me to help my family especially my mom with our financial needs. I was able to work as a Customer Service Representative (AVAS Flowers Account). This account serves as a third party company offering flowers services and serving a clients across United States. What we are exactly do is process the order filed by the customers in our website and doing an Outbound calls to local florist to make sure that the order will be delivered on time and to ensure that the order is right to delivered so that the customers will satisfied on our service. Aside from that, I was also a Customer Service Representative. As a Customer Service Representative we receive Inbound calls from the customers regarding to their concerns/problems about their order. We help customers with complaints and questions, and we will let them know what really happened with their orders, give customers Information about product and services, take orders, and process returns and refunds. I am highly organized in everything, I even set a weekly goal that I need to accomplish within a week, and I am dedicated person with a proven ability to adapt new environment and perform well in different types of working environments. I am a type of person who can work under pressure and handle different situation properly. I am knowledgeable enough when it comes to English Language Communication. I am also proficient with Microsoft Office Products. After working in this field. I realized that customers is the most important part of building a business, and keeping customers satisfaction will lead to sustain a loyal customers. I am focused person, and I also Enjoy the challenges of learning something new in my work.
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    Microsoft Office
    Problem Resolution
    Technical Support
    Communication Skills
    Customer Satisfaction
    Computer Skills
    Critical Thinking Skills
  • $8 hourly
    With 10 years experience as a customer/technical support representative. Providing support to customers in North America, Australia, and UK. - Excellent in written and spoken English with neutral accent - Great attention to detail - Office 365 proficient - Effective Learning Skills - Ability to follow instructions - Ability to learn quickly and interact with others effectively - Ability to work with flexible schedules
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    Phone Support
    Customer Service
    Technical Support
    Communication Skills
    Office 365
    Online Chat Support
    Email Support
    Order Tracking
    Quality Assurance
    Sales
    IT Support
    Helpdesk
  • $10 hourly
    I provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance. Creates positive work environment through employee engagement, resolve employee relation issues in a professional and timely manner. Participate in cross functional meetings to review information received from operational support functions and partner to define action plan that resolve issues and drive continuous improvement.
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    Google Sheets
    Business Operations
    Business Management
    Management Skills
    Communication Skills
  • $15 hourly
    Currently working as SAP SD Operations Analyst in EDICOE DevOps Team of one of the top FMCG companies.
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    Electronic Data Interchange
    SAP
    Technical Analysis
    SAP SD
    IT Consultation
    Customer Experience
    IT Sourcing
    Communication Skills
    Tech & IT
  • $7 hourly
    I am a hardworking, self-motivated Virtual Assistant, with excellent skill and I have a great knowledge in Influencers and Influencer Marketing. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work.
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    Affiliate Marketing
    Influencer Research
    Time Management
    Problem Solving
    Written Language
    Communication Skills
    Computer Skills
    Typing
    Online Research
    Office 365
  • $8 hourly
    I'm a college student soon to be a Information Systems professional i can help you by using my experience and skills editing and programming and also to deliver compelling and polished content that captivates clients and fosters lasting professional relationships. I'm experienced in HTML and CSS , CANVA editing , Microsoft office. I’ll fully project manage your brief from start to finish Regular communication is really important to me, so let’s keep in touch!”
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    Microsoft Word
    Microsoft PowerPoint
    Ediscovery
    Editorial Design
    Autoencoder
    Communication Skills
    Canva
  • $10 hourly
    An experienced Pharmacy Assistant that will help you in your health information and also to help you to stay healthy. I can communicate very easily with our clients to make them aware of their own health. Trust me... and share your health problem with me Basic communication is important to me, let's keep in touch.
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    Calculation
    Communication Skills
    Customer Service
  • $10 hourly
    To excel as a virtual assistant by efficiently managing administrative tasks, organizing schedules, and providing seamless support to enhance overall productivity. Dedicated to delivering exceptional service through effective communication, problem-solving, and a proactive approach. Striving to streamline processes, optimize time management, and contribute to the success and smooth operation of the team or individual I support in the virtual space.
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    Time Management
    Problem Resolution
    Problem Solving
    Human Resource Management
    Marketing
    Ad Campaign
    Ad Posting
    Short Story Writing
    Budget Management
    Project Management
    Interpersonal Skills
    Digital Marketing
    Communication Skills
    Creative Strategy
  • $5 hourly
    🌟 Welcome to My Profile! 🌟 Are you seeking a versatile professional who can seamlessly handle both front-facing customer interactions and behind-the-scenes back office tasks? Look no further! I'm here to bring your customer service and operational efficiency to new heights. 🔹 About Me: With a solid background in customer service and back office support, I bring a unique blend of interpersonal skills and organizational prowess to the table. My passion for delivering exceptional customer experiences, coupled with my knack for streamlining processes, makes me a valuable asset to any team. 💼 𝗦𝗸𝗶𝗹𝗹𝘀: 📞 Customer Service Representative 📧 Email Support 💬 Live Chat Engagement 🤝 Executive Virtual Assistant 🎧 Inbound & Outbound Calls Answering 💡 Lead Generation 🔎 Pre-Qualifying Leads 🌐 Web Research & Data Entry 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    vsuc_fltilesrefresh_TrophyIcon Communication skills
    Online Chat Support
    Customer Care
    Phone Support
    Lead Generation
    Email Support
    Customer Experience
    Data Entry
    Technical Analysis
    Data Management
    Communication Skills
    Phone Communication
    Technical Support
    Customer Service
  • $10 hourly
    I'm a seasoned Learning Experience Leader ready to drive your team towards success. If you're seeking expertise in leadership and training, paired with exceptional communication, organization, and management skills, look no further. With a background as both a BPO trainer and school teacher, I've honed my craft as an instructional designer and module creator. My meticulous approach to auditing teammates' tasks ensures precision and quality in all endeavors. Overseeing diverse teams in both corporate and educational settings has equipped me with invaluable leadership and managerial prowess. I'm committed to continuous improvement, always striving to elevate performance and achieve greatness. Your company's success is my priority, and I'm eager to contribute to its growth and prosperity. Tools/ Software: GoHighLevel Gmail, Google Drive, Google Docs, Sheets, Slides, and Meet, Google Calendar, Google Chat, and Google Sites. Zendesk, Slack, Canva, CapCut Microsoft Office PowerBI, WorkDay • Create and deliver training and instructional materials • Analyzing training needs and learning objectives to design effective instructional materials and courses. • Developing engaging and interactive learning experiences using a variety of instructional methods and technologies. • Delivering engaging and effective training sessions, both in-person and virtually, to new hires and existing employees. • Conducting training needs assessments to identify areas for improvement and develop targeted training plans. • Monitor team's accuracy performance and asses training needs • Collaborate with other teams and stakeholders to address issues, provide feedback, and develop strategies for enhancing overall quality and customer satisfaction. • Coaching and mentoring team members to help them develop their skills. • Tracking performance and providing feedback to team members. • Support their team members, facilitate collaboration, and ensure the successful completion of projects or tasks. • Evaluating the effectiveness of training programs through assessments, feedback, and performance metrics.
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    Interpersonal Skills
    Cultural Adaptation
    Time Management
    Computer Skills
    Communication Skills
    Facilitation
    Content Analysis
    Teaching
    Quality Assurance
    Leadership Skills
  • $5 hourly
    Dedicated and results-driven professional with a proven track record in delivering exceptional customer service and driving sales growth. Possessing strong interpersonal skills, I excel in understanding client needs and providing effective solutions that enhance customer satisfaction. With a solid background in both customer support and sales, I bring a unique blend of empathy, communication, and persuasive abilities to efficiently resolve inquiries while simultaneously driving revenue. Committed to fostering positive client relationships and consistently exceeding performance goals in dynamic, fast-paced environments.
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    Multitasking
    Sales
    Problem Solving
    Product Knowledge
    Communication Skills
    Customer Relationship Management
    Virtual Assistance
    Web Application
  • $6 hourly
    OBJECTIVE Committed to providing efficient and reliable virtual assistance, I aim to leverage my organizational skills, communication abilities, and dedication to contribute positively to the productivity and success of clients or organizations.
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    Critical Thinking Skills
    Time Management
    Problem Solving
    Communication Skills
    Google Workspace
    Microsoft Office
    Receptionist Skills
    Customer Service
    Project Management
    Administrative Support
    Virtual Assistance
    Canva
  • $10 hourly
    I am a blog writter/chat support before so that i can do what ever you want using a writing skills. • Regular communication is important to me, so let’s keep in touch. • Full project management from start to finish
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    Leadership Skills
    Communication Skills
  • $15 hourly
    To secure a challenging position that utilizes experience, while allowing me the opportunity to grow professionally, and to use my skills in the best possible way for achieving the company’s goals. If you think I still lack some knowledge or skills, I assure you that I am a fast learner and I can learn things in a short period of time.
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    File Management
    Team Management
    Records Management
    Human Resource Management
    Project Management
    Project Analysis
    Administrative Support
    Executive Support
    Time Management
    Strategic Planning
    Problem Solving
    Analytical Presentation
    Critical Thinking Skills
    Management Skills
    Communication Skills
  • $4 hourly
    I am a dedicated Administrative Secretary with 8 years of experience in providing efficient and effective administrative support, Throughout my career, I developed a keen eye for detail and exceptional organizational skills, My background includes proficiency in scheduling meetings, and coordinating travel arrangements with precision. I am an avid explorer of the digital realm, constantly seeking new knowledge and insight through online research and exploration, enrolling in different online courses to gain more knowledge, especially in the Virtual World, I love to Travel one of my goals in life is to Travel around the world. I believe I will reach my dream, I'm committed to working hard, staying focused, and continuously improving myself to turn my aspiration into reality.
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    Gmail
    Google Calendar
    Time Management
    Travel Planning
    Customer Service
    Administrative Support
    Data Entry
    Canva
    Communication Skills
    Microsoft Excel
  • $3 hourly
    Hi I'm Mharl, I have almost 5 years experience in the BPO industry. With nearly 5 years experience I honed my customer service skill, I understand the importance of building relation with customers, actively listening to their concerns, and delivering timely and effective solutions. Whether through phone, email, or live chat support.
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    Hardware Troubleshooting
    Communication Skills
    Tech & IT
    Information Technology
    Technical Support
    Customer Service
  • $3 hourly
    CAREER OBJECTIVE Looking for a position that is suitable to my field of interest. I know I have knowledge in my field of expertise but above all those is my willingness to learn new things that will make me more effective and efficient towards reaching the company's goal.
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    Leadership Coaching
    Leadership Skills
    Communication Skills
  • $4 hourly
    Pursuing a position where my knowledge and capacity could be best subjected and utilized for the accomplishment and promotion of the company and its objectives. - Freelancer seeking for job opportunities (Experienced in Customer Service, Back office and Content Moderation) Feel free to reach out.
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    Content Writing
    Soft Skills Training
    Essay Writing
    Writing
    Email
    Communication Skills
    Customer Service
    Proofreading
    Content Moderation
  • $5 hourly
    With over 3 years of experience working with customers in different settings, I believe that I have excellent communication skills. Handled calls and emails for different well-known companies mostly for BPO. I also have experience when it comes to interaction with customers through my business before. I like supporting new and exciting customers daily and building relationships with them so that they have the confidence to come back to me on other occasions. I'm a very hardworking and motivated person who works in an organized environment, following strict procedures and ensuring that nothing gets missed in the required setting. I enjoy new challenges and I'm always keen to try new things and new areas. I love learning new skills and I'm always happy to help others. Regards, Katherine
    vsuc_fltilesrefresh_TrophyIcon Communication skills
    Clerical Procedures
    Customer Service
    Communication Skills
    Customer Support
    Data Entry
    Email Support
    Microsoft Word
    Google Docs
    Accuracy Verification
  • $15 hourly
    Experienced Operations Assistant dedicated to optimizing business processes for enhanced efficiency. Skilled in: Data Management: Meticulous in ensuring accuracy and integrity through tracking and troubleshooting. - Collaboration: Effective team player, skilled in cross-functional communication. - Process Optimization: Identify and implement opportunities for efficiency improvement. - Project Coordination: Assist in managing projects for timely completion. -Tech Proficiency: Utilize various tools for enhanced operational efficiency. - Problem Solver: Proactive in identifying challenges and implementing effective solutions. Has experience working in the following industries: - Real Estate - Health Insurance - Marketing - Social Media - Web/3NFT  - Recruitement Additional Skills: - Social Media Management - Creating Content and Graphics - Writing blogs - Social Media Engagement Passionate about contributing to organizational success. Let's connect and discuss how I can add value to your team!
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    Data Entry
    Communication Skills
    Personal Administration
    Customer Service
    Resume Screening
    Word Processing
    Job Posting
    Social Media Management
    Management Skills
    Project Management Office
    Light Project Management
    Virtual Assistance
    Sales
  • $7 hourly
    Extremely motivated to constantly develop my skills and grow professionally. With years of experience, I am confident in my ability to come up with interesting ideas for unforgettable support for clients.
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    Data Entry
    Online Research
    Critical Thinking Skills
    Communication Skills
    Time Management
    Multitasking
    Active Listening
    Customer Service
  • $8 hourly
    I am a multifaceted individual with a bachelor's degree in Agribusiness Management and Entrepreneurship, graduating Magna Cum Laude from the University of the Philippines Los Baños. Pursuing an entry-level position to offer my foundational background in agribusiness marketing, operations, strategic management, human resources, and technology transfer, and gain career-developing opportunities by contributing towards the realization of your company's goals.
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    Communication Skills
    Administrative Support
    Digital Marketing Management
    Scheduling
    Financial Report
    Presentations
    Project Management
    Marketing
    Strategic Planning
    Microsoft Excel
    Microsoft Word
    Microsoft PowerPoint
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