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Hire the best Communication skills Freelancers in Iloilo, PH

Check out Communication skills Freelancers in Iloilo, PH with the skills you need for your next job.
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  • $5 hourly

    • 5.0/5
    • (2 jobs)
    Hi! I am a reliable, hard-working person with creativity. I have broad knowledge and understanding in terms of client relations. I am also a Team Strategist and a Team leader Assistant for more than a year. Overview of the services that might help you: ▪ Handling an inbound/outbound call and Email/Chat. ▪Have a background in Salesforce ▪ Collecting and Creating project-related documentation using Google docs, Google Forms, and other Gsuite apps. ▪ Using Ticketing systems such as Service now and JIRA. ▪ Monitoring and managing team members using Purecloud. ▪Data Entry • Have a background in sales • Transcribe Industries that I have experience working : • Travel (booking reservations, upselling room reservations, and managing room packages that include transportation, flight departures/arrival,) and calling Hotel management for room negotiations for the customer's benefit . • E-commerce (Helping customers with their returns and refunds, tracking orders, and product complaint management) • Logistics (Tracking packages and lost packages complaint management) • Transportation/ride-hailing app ( canceling and re-assigning trips, Map locating, fare adjustments and Escalations management, support services via chat, checking orders and trips, sending an outbound email using Salesforce and follow-ups) As a Team leader Assitant/SME, my experiences are: • Mentoring/Coaching new and improving agents to help achieve KPIs/Metrics • Production floor support wherein I was a center of knowledgebase for correct process and problem-solving agents/product issues. • Making a learning catalog for new agents • Gathering and Sorting information using Google sheets and Google forms •Escalating Agent issues on their end-users issues and customer/client product issues using JIRA and Service now. • Serves as a workforce moderator to maintain required staffing to avoid penalties using Purecloud. • Call recording to check up to ensure quality and correct process. • Making daily Reports on a day-to-day basis. Admin staff Experiences. • Data Entry. • Typing Tasks (Excel, Microsoft) • Transcribing Meeting minutes If you have any questions, I would love to answer them.
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    Salesforce CRM
    Order Tracking
    Customer Service
    Customer Satisfaction
    Email Support
    Phone Support
    Communication Skills
    Customer Support
    ServiceNow
    Online Chat Support
    Data Entry
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    Actively seeking a customer service position or virtual assistant position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team. Skills and Abilities: ● Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities ● Ability to effectively communicate using the English language both in verbal and oral communication. ● Highly motivated and driven to achieve set goals and targets. ● Ability to quickly adapt to changes. ● Efficiently utilize technology and problem-solving skills to resolve customer issues.
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    Order Entry
    Resolves Conflict
    Customer Service
    Data Entry
    Phone Communication
    Sales
    Communication Skills
    Technical Support
    Email Communication
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    Good day, my name is Sheena! My passion is to talk to different nationalities over the phone, because not only do I learn from them, it makes me happy to assist them in whatever ways I can do, such as providing them good and quality customer service. Now, I'm with Virtual Workforce Professionals as an Appointment setter, Telemarketer, Data entry specialist, and Virtual assistant. I will totally give my full commitment to whatever task is given to me, and I will always see to it that "hard work" is the key to my success. Thank you and more power.
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    Problem Solving
    Multitasking
    Communication Skills
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    As a fisheries professional, I am an expert in fisheries and aquaculture research. I’m also knowledgeable in scientific data and analysis, policymaking, project planning, and project management. My experiences as an Office/Project Staff and Quality Assurance Specialist enabled me to enhance my skills, particularly in the areas of procurement, research and development, administrative work and public relations.
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    Procurement
    Proposal Writing
    Canva
    Adobe PDF
    Microsoft Access
    Google Workspace
    Research & Development
    Administrative Support
    Search Engine Optimization
    Communication Skills
    Writing
    Blog Content
    Microsoft Office
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    I have experience in email marketing and social media marketing, but I am willing to learn new skills and ideas.
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    Writing
    Graphic Design
    Business Services
    Communication Skills
    Online Chat Support
    Article Writing
    Time Management
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    When did you last take a break? Outsource tasks, so you can have the opportunity to take breaks. *wink Services that I can offer: 🏡 Short-Term Rental Specialist ⭐ Airbnb, VRBO, Bookingcom ✅ Hospitable, OwnerRez, Hostaway, Hostfully -Social Media Management: Graphic creation, Editing; Scheduling; Grow, Building, & Sustain growth strategy -Data entry -A+ Canva Skills: - Management skills -Responding to phones and emails -Customer Support/Can do phone calls -Maintain rules and confidentiality of the company/client -Positive attitude towards complex situation -Multi-tasking I am available 24 hours a day. You just sit back and put your trust in me. I can assure that I will be able to get your satisfaction. *wink
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    Time Management
    Administrative Support
    Communication Skills
    Customer Care
    Customer Experience
    Payroll Accounting
    Microsoft Office
    Accounting Basics
    Transaction Data Entry
    Typing
  • $5 hourly

    • 5.0/5
    • (1 job)
    I am a passionate, efficient, and resilient social worker with 14+ years of corporate experience. I am eager to explore newer opportunities for professional growth and development. Yes! I am a detailed-oriented person and I can work well with different types of personalities. I always worked with passion and excellence. I have advanced knowledge of Google workspace (Gmail, Google Drive, Google Docs, Sheets, Slides, Forms, Calendar), Microsoft Applications (Word, Excel, Powerpoint, Publisher) Project Management Tools (Asana, Trello, Airtable, Wrike, ClickUp), Dropbox, Skype, Viber, Discord, WhatsApp, Slack, Loom, Canva Having a high level of customer service and an understanding of the importance of confidentiality and Hands-on experience in project and case management
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    Virtual Assistance
    Executive Support
    Training & Development
    Time Management
    Computer Skills
    Administrative Support
    Light Project Management
    Scheduling
    Task Coordination
    Communication Skills
    Email Communication
    Organizer
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    I am illiterate and have a pleasing personality especially for the work that you have given to me. Motivated student at Iloilo doctors college highly skilled at understanding, typing, and communication. Experienced in volunteer work in outside of the school. Seeking to use my talent for this and develop my skill set to become a valued member of your team at the company
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    Copy Editing
    Writing
    Typing
    Computer
    Communication Skills
  • $3 hourly

    • 5.0/5
    • (2 jobs)
    I'm a driven and flexible Virtual Assistant with experience as a Travel Sales agent outside of Upwork. Excellent written and verbal communication skills. Eager to learn new things. The following are the SERVICES I can help you with: ✓ Social Media Management ✓Graphic Designs using Canva ✓ Administrative Tasks (Data Entry, Conversion, etc.) ✓ Planning trips for you and/or your customers, Assessing each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible. Providing itinerary numbers as well as processing payments. I am knowledgeable in the following SOFTWARES/TOOLS: ✓ Amadeus Travel Agent desktop ✓ Booking.com ✓ Office: Microsoft, Google, iOS ✓ Media/Graphics: Canva ✓ SMM: Facebook, Twitter, Youtube, LinkedIn, Pinterest, ✓ Project Management: Trello, Slack, Basecamp, Asana
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    Administrative Support
    Social Media Management
    Time Management
    Active Listening
    Customer Service
    Customer Care
    Management Skills
    Computer Skills
    Telemarketing
    Communication Skills
    Customer Engagement
  • $6 hourly

    • 0.0/5
    • (1 job)
    I have been with the BPO industry for 6 years. I have experience in customer service, have been a product trainer, a Team Lead, and a Quality Assurance Lead. I also have experience in doing home-based jobs. I have worked as a virtual assistant and a cold caller for a real estate firm. I am reliable, efficient, and trustworthy. I have experience in handling all types of customers in all types of settings. I supported customers via Chat, Email, and Phones. I've worked on Telecommunications and eCommerce accounts. I can work well under pressure and I am always eager to learn new skills. During my tenure, I have also learned how to maintain professional behavior and put maximum effort into every task at work. I am a highly effective communicator and problem solver. I am confident and comfortable doing coaching for both tenured and new agents. HIRE ME BECAUSE I AM/HAVE: •Excellent communication skills and a proven ability to juggle multiple high-priority tasks. •Capable of quickly understanding how systems are used in order to provide efficient support. •Highly capable of providing excellent customer service and giving accurate information to customers. •Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner. •Strong database and internet search skills. •Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Social Media Platforms. •Four years of successful experience working in the customer service industry. •Excellent typing skills. * Strong problem-solving skills and multi-tasking.
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    Quality Assurance
    Training
    Phone Support
    Online Chat Support
    Email Support
    Customer Service
    Communication Skills
  • $7 hourly

    • 0.0/5
    • (1 job)
    I have worked related in Accounting and Admin. - Human Resource, Employees Record Section Admin, Payroll, Document Processor with Data Entry are my tasks as Human Resource Admin. - Preparation of Invoices and Purchasing Orders, Auditing Statements of Accounts and Reconciliation of Customer Ledgers, Accounts Payable, Accounts Receivables, Preparing and Auditing Monthly Reports are some of my tasks in Accounting for more than 3 years. Focused, teachable, adaptable and hard working. Keeps everything in order. Patient and self-driven. Knows how to handle and deal with other people as well as deadlines. Multi-tasking and being detail-oriented are some of my master skills. Being computer literate in Google Suite, Microsoft and other softwares. I am also a graduate of Business Administration major in Financial Management.
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    Data Entry
    Accounting Basics
    Administrate
    Invoice Processing
    Bookkeeping
    Accounts Receivable
    Accounts Payable
    Data Encoding
    Communication Skills
    Computer Skills
    Account Reconciliation
    Compensation & Benefits
  • $6 hourly

    • 0.0/5
    • (1 job)
    When it comes to outsourcing, I consider myself as a very well-trained Sales Representative, Virtual Assistant, Appointment Setter, and Customer Service as I was working with financial and insurance industry for almost a year in Shanghai, China and 2 years in automotive company and a year in printing company in Cebu, Philippines. I have handled a lot of accounts during these years so I considered myself very flexible including time differences. I love being pressured as I consider it as a challenge. You can even provide me tools and pointers and after 2 hours I can start calling for customers with great number of sales, satisfied customers and a job well done. I have a very positive outlook in life and I believe that, that is very important in Business industry because handling pressure with positivity would be much easier and more calm, you can provide efficient and effective solutions to any problems and most of all a great customer service satisfaction. My previous HR experience has given me exposure in the areas of timekeeping, payroll, recruitment, labor relations and policy development. My other job experiences in the fields of Sales, English Tutoring and Training Facilitation have also helped me to develop my communication, presentation and people skills (among others) which I am sure are value-adding in an HR Generalist's skill set. I am well-organized and keen to details, independent, goal-oriented, customer-focused, good in problem solving, and creative because I am equipped with the knowledge and experiences. I am focused on any task I am assigned with and I am willing to learn new things to improve my craft.
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    Payroll Accounting
    Office Administration
    Data Entry
    Communication Skills
    Microsoft Office
    Customer Service
    Sales & Marketing
    HR & Business Services
  • $5 hourly

    • 0.0/5
    • (5 jobs)
    Hi, my name is Vanessa, 24 years old and a graduate from the University of the Philippines Visayas with a Bachelor of Arts Degree in Political Science-History. For my first work experience, I engaged myself in volunteer work under an NGO named TULONG KABATAAN for 2 years. After that, I applied as an agent for insurance lodgment of an Australian motor insurance account with WNS. Currently, I am with VWP an Agency in upwork where I am confident will give me a competitive edge because of their vast experience and proven track record.
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    General Transcription
    Writing
    Communication Skills
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    I am well organized, keen to details, flexible in terms with schedule and very motivated. Been with BPO industry for more than 7 years now and dealt with a lot of Line of Business and accounts. I was initially a Technical support then transitioned to Customer Service Specialist which was trained to do phone calls, emails and chat. The accounts I've handled previously were from the US, a cable company and an online retail store.
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    Microsoft Excel
    Proofreading
    Communication Skills
    TypeScript
  • $23 hourly

    • 5.0/5
    • (2 jobs)
    I am a undergraduate student, I am already in my 3rd year as a BS in Accountancy student. I'm here to find some part time jobs for me to earn.
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    Google Ads
    Alpha Testing
    Beta Testing
    Sports & Fitness
    Communication Skills
    Accounting
    Social Media Chatbot
    Game Testing
    Data Entry
    Google Docs
    Microsoft Word
    Accuracy Verification
    Microsoft Excel
    Typing
  • $9 hourly

    • 5.0/5
    • (2 jobs)
    A highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. CORE COMPETENCIES: ✅Customer Service ✅Social Media Management ✅Multiple Project Management ✅Data Management ✅Document Preparation ✅Graphic Designing ✅Online Research ✅Lead Generation Being highly attentive to detail, I strive for accuracy and consistency in my daily individual performance, team contributions, and task completion. Further, I offer communication, problem-solving, and scheduling flexibility. I am certain that my strong time-management skills and sense of ownership and pride in my performance will bring an invaluable new facet to your existing team. If the above offer sounds like something you would be in, I'd love to hear from you.
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    Product Listings
    Microsoft Office
    Time Management
    Virtual Assistance
    Scheduling
    Google Workspace
    Shopify
    Communication Skills
    Product Research
    Customer Support
    Amazon FBA
    Administrative Support
    Email Communication
    Data Entry
  • $5 hourly

    • 4.0/5
    • (2 jobs)
    -Monitor possible violation from my clients Amazon account -Write appeals for ASIN Reinstatements -Timely responses for Clients' email -Maintain healthy and good standing of clients account -Remove Negative feedbacks -Remove Inauthentic Violation -Remove Restricted Product Policy Violation -Resolve Stranded Inventory Listings
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    Customer Service
    Virtual Assistance
    Management Skills
    Communication Skills
  • $5 hourly

    • 0.0/5
    • (1 job)
    Hi, I'm Peter I'm an Administrative assistant, I am profecient in Microsoft Office and always giving my best to my work. I enjoy learning new things whenever given a chance. i like to read books , creative and andventurer. looking forward to work with you!
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    Communication Skills
    Google
    Spreadsheet Skills
    English Tutoring
    Data Analysis
    English
    Data Entry
    Microsoft Excel
    Communications
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Self-motivated and determined Filipino Pharmacist with Community, Hospital and Manufacturing Pharmacy internship experience and a passion for improving patient health who seeks to apply knowledge and medical counseling skills to provide exceptional health services to patients.
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    Writing
    Copywriting
    Communication Skills
    Pharmaceuticals
    Pharmaceutical Industry
    Active Listening
    Communication Etiquette
  • $8 hourly

    • 3.0/5
    • (1 job)
    Seeking a permanent position where investing my skills and experience will broaden my knowledge and growth in the industry whilst being a valued asset of the company for long term conditions, applying enthusiastic approach and dedication in a high demanding work environment, meeting deadlines and implying excellence in the given job.
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    Communication Skills
    Appointment Setting
    Data Entry
    Customer Service
    Telemarketing
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am seeking to develop a broad and general base of knowledge and have the opportunity to develop an individual educational plan that matches my skills and goals, where I can serve your company and establish a successful career for myself.
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    Social Media Management
    Communication Skills
    Time Management
    Word Processing
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    "I'm a Mental Health Trainer, Project Manager, and Content Writer with experience in managing and coordinating projects at all levels. I will help you save money by making sure that the needs of your companies are met, from communicating with clients, writing content, and relevant administrative support services"
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    Creative Strategy
    Employee Relations
    Employee Training
    Motivational Speaking
    Employee Motivation
    Communication Skills
    Administrative Support
    Creative Writing
    Data Entry
    Public Speaking
  • $5 hourly

    • 0.0/5
    • (1 job)
    I am a virtual assistant with 2 years of experience. I have great attention to organized work in a professional manner and delivering tasks on time. I am good at multitasking and being able to switch works quickly. I am a hard worker and will never stop learning. I am open to new challenges and would like to push my full potential. Here to Assist! * I'm experienced in Microsoft Excel, Google Docs, Word, and, Machine Learning Tools *I'm a certified Customer Service Representative. *Organized and able to work under pressure.
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    Customer Satisfaction
    Communication Skills
    Customer Relationship Management
    Multitasking
    Customer Onboarding
    Communication Etiquette
    Microsoft Excel
    Customer Experience
    Critical Thinking Skills
    Virtual Assistance
    Data Analysis
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hello, I'm Queenie Rose D. Refugio a self-motivated and hardworking and was able to meet deadlines in a fast paced environment. Skilled interpersonal communicator with the ability to deal people that has a different personality. I also worked in a BPO company where I improved the following: 1. Data Entry 2.Typing Skills 3. I am more efficient in MS OFFICE (Word, Excel, PowerPoint) 4.I owned an FB page that shares travel details and organized travel event and an outreach program. 5. Editing poster (events, travels) 6. Creating a formal letter
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    Compensation & Benefits
    Employee Engagement
    Team Building
    Staff Recruitment & Management
    Budget Proposal
    Copy & Paste
    Copy Editing
    Employee Communications
    Training & Development
    Employee Relations
    Typing
    Communication Skills
    Computer Skills
    Community Outreach
    Poster Design
  • $6 hourly

    • 0.0/5
    • (1 job)
    I have provided good customer service for different LOBS under different international clients for almost 4 years. Meeting client and employer's expectations is a must for me. Good performance and always willing to go the extra mile as to putting myself in my customer's shoes is also my top priority every single day. Inbound and outbound support handling phone calls, emails, and live chat simultaneously or at the same time.
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    Email Management
    Phone Support
    Technical Support
    Communication Skills
    Online Chat Support
    Time Management
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    As a professional, I pride myself on my adaptability, flexibility, and willingness to take on new challenges. I approach each role with an open mind, ready to learn and grow with my team. Respect and support for my colleagues are essential to my work ethic, as I believe in fostering a positive and collaborative environment. Communicating effectively and efficiently is crucial to achieving my goals, both personally and as part of a team.
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    Bookkeeping
    Social Media Management
    Typing
    Writing
    Email Management
    Time Management
    Communication Skills
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    About Me I am looking to secure a position in a dynamic and fast-paced organization that utilizes my experience as , and skills in presentation and analysis, and provides opportunities for growth and development. Summary 2 years of experience as Customer Service Representative 1 year of experience as Seafarer Less than 1 year of experience as Call Center Supervisor Advanced skills in Customer Service, Client Retention, Data Entry
    vsuc_fltilesrefresh_TrophyIcon Communication skills
    Sales & Marketing
    Customer Retention
    Team Management
    Communication Skills
    Data Entry
    General Transcription
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Why hire a Communication skills Freelancer near Iloilo,  on Upwork?
 
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