Hire the best Communication skills Freelancers in Qatar

Check out Communication skills Freelancers in Qatar with the skills you need for your next job.

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$30 hourly
Muhammad Ahsan M.
- 5.0/5
- (2 jobs)
I am Full Stack Odoo Developer and Functional Consultant with more than 5 years of experience in but not limited to Retail, Manufacturing, Warehousing, Distribution, Restaurant, Website, E-commerce, Accounting and HRMS. I am a skilled Full Stack Odoo Developer with expertise in developing and customizing Odoo applications using Python. I possess in-depth knowledge of the Odoo framework and have experience working on various Odoo modules such as CRM, E-commerce, Inventory, Accounting, Point of Sale, Sale, Purchase and HR. I am experienced in developing custom modules and integrating third-party modules, as well as creating reports using QWeb, PDF and Pivot.

Communication skills
Back-End Development
Front-End Development
Time Management
IT Consultation
Communication Skills
JavaScript
Python
Odoo
Functional Programming
$33 hourly
Ebtihal S.
- 0.0/5
- (0 jobs)
I have been living in China for six years and am proficient in Chinese, holding an HSK 4 exam certificate. I can assist you as a beginner in learning Chinese, starting from Pinyin and Chinese characters. I also offer support for those preparing for the HSK exams (levels 1-3). I am able to teach in both Arabic and English, and I also provide lessons for children. Feel free to reach out to me for more details. I look forward to having you in my class!

Communication skills
Resolves Conflict
Contract Negotiation
Computer Skills
Time Management
Leadership Skills
Critical Thinking Skills
Organizational Behavior
Communication Skills
Active Listening
$5 hourly
Chinwe O.
- 5.0/5
- (1 job)
Welcome to Chinwe's Profile, I'm a Professional Healthcare Virtual Assistant with vast experience in Patient care. I also take pride in the fact that I have good communication and interpersonal skills to help me provide patients with needed support. As a dedicated and experienced professional healthcare virtual assistant, I am committed to revolutionizing the way healthcare providers deliver exceptional patient care. With a passion for efficiency, accuracy, and outstanding support, I specialize in providing virtual assistance services tailored specifically to the healthcare industry. My role as a healthcare virtual assistant is versatile. I am well-versed in the intricacies of healthcare operations and the unique demands faced by medical practitioners, enabling me to provide comprehensive support and empower healthcare professionals to focus on what they do best – healing patients. From managing appointments and medical records, to coordinating communication and streamlining workflows, my expertise ensures that healthcare providers can operate seamlessly, saving time and resources. As a trusted virtual partner, I work diligently to maintain confidentiality, privacy, and HIPAA compliance, safeguarding sensitive patient information at every step. CUSTOMER SUPPORT SPECIALIST: I am also a Professional Customer Support Specialist dedicated to providing assistance and support to customers who have questions, concerns or issues with product or services. I ensure my customers have a positive experience when I respond to their inquiries and provide the needed technical support, troubleshooting their issues and resolving complaints. As a very successful Customer Support Specialist, I possess excellent communication skills both verbal and written and this has enabled me to listen carefully and patiently to customer concerns showing empathy and work collaboratively with my team members to find solutions. I am also familiar with CRM tools which allows me to manage customer inquiries and requests efficiently and effectively. I am able to prioritize tasks and make sure that all customer needs are met in a timely and professional manner Also as Cold Caller and a Salesperson, I have developed strong sales and negotiation skills that allows me to generate leads for my company , get the prospect interested in our product and services, close deals and generate a lot of revenue for my employers. I comfortably engage with potential customers with experience in using a range of sales techniques to persuade my customers to make purchases.. TOOLS WORKED WITH; ✅Google Suite ( sheet, Docs, Drive, Calendar) ✅Microsoft Office (Word, Excel/ CSV files, Outlook, Teams etc.) ✅Gmail ✅Loom ✅Zoom ✅Zendesk ✅Slack ✅HubSpot ✅Trello ✅Asana ✅ClickUp ✅Monday.com SKILLS ✅Customer Care ✅Teamwork ✅Data Entry ✅Appointment Scheduling ✅Cold calling ✅Multi-tasking ✅Customer Care Service ✅Time management ✅Critical thinking ✅Customer Care Service ✅Problem-solving ✅Live Chat Support ✅Email Support ✅Sales ✅Follow ups ✅Referrals Giving me a trial to work with you would never be an action you would regret because I will put in all my best to satisfy you ,satisfy our customers and drive massive sales to your company.

Communication skills
Communication Skills
Patient Care
Receptionist Skills
Healthcare
Appointment Scheduling
Virtual Assistance
Sales & Marketing
Cold Calling
Microsoft Excel
Data Entry
Customer Satisfaction
Administrative Support
Sales Call
Medical Referrals
Zendesk
$65 hourly
Jad T.
- 0.0/5
- (1 job)
My name is Jad, I am here to help you to stop worrying about your social media marketing efforts. I know you know how important it is to your business, so let me tell you why picking me and my team is the better decision. Here's your recipe to social media success: First, you will need a big bowl. Grab a Designer, peel off any ideas that they might have, and sprinkle your vision in them. Then, get some content creators, give them a nice big squeeze so they can get you some great content. Make sure to marinade it all with a Strategy, And finally, let it rest for 2-3 sleepless months, worrying if it will turn out good. Or, you can just place an order, and we'll do it for you! Upon hiring us, our marketing services include but are not limited to: - Optimizing your social media accounts - Content plan and content scheduling - Creating high-quality post design branded with your logo or website URL - Trending hashtag research - Increasing brand awareness through providing content tailored to your audience. and much more! Platforms: ~ Facebook ~ Instagram ~ Twitter ~ LinkedIn ~ Pinterest

Communication skills
Content Creation
Communication Skills
Website Builder
Digital Marketing
Social Media Marketing
Social Media Management
Social Media Advertising
$50 hourly
Cielomina G.
- 0.0/5
- (0 jobs)
Highly accomplished engineering team lead with extensive experience in sustainable design. - Key Qualifications - * Strategic team leader committed to providing best-in-class engineering support. Over 10 years of experience in renewable energy, building science, mechanical, and civil engineering. * Proficient in Bluebeam, AutoCAD, Civil 3D, SolidWorks, Ansys, MATLAB, Python, C++, Linux Operating System and BEopt. Certified in EnergyCAP, RDH Building Science, and OSHA 30. * Well-received by local engineering industry with multiple scholarship awards from Design-Build Institute of America, Modular Building Institute, & University of Nevada, Las Vegas (UNLV) College of Engineering. * Excellent communicator, interfacing effectively across organizational levels and with diverse audiences. Over 1,500 volunteer hours with local communities worldwide.

Communication skills
Energy Simulation
Building Energy Certification
Energy Modeling Software
Communication Skills
Cross Functional Team Leadership
Office 365
Linux
C++
Python
MATLAB
ANSYS
AutoCAD Civil 3D
Bluebeam Revu
SolidWorks
Autodesk AutoCAD
$60 hourly
Ahmed H.
- 0.0/5
- (0 jobs)
SUMMARY Experienced Personal Assistant with Fourteen years of dedicated service as a Personal Assistant to the Managing Director at Gold Bay Hotels. Proven track record in managing executive calendars, coordinating travel arrangements, and overseeing administrative tasks. Applying for the position of Personal Assistant to the Managing Director at The Hotels Group at Gold Bay, bringing exceptional organizational skills and a commitment to providing top-notch support to senior executives.

Communication skills
Photo Editing
Design Concept
Hospitality & Tourism
Hospitality
Project Management
Project Budget
Communication Skills
Leadership Development
Leadership Skills
$56 hourly
Jacian P.
- 0.0/5
- (1 job)
Videographer and Photographer with a proven track record of delivering high-quality visual content across diverse industries. With only 5 years of experience, I've honed my skills in creating engaging videos and stunning photography that captivate audiences and tell compelling stories. I specialize in: -Video Editing: I excel in transforming raw footage into polished, professional videos that align with your vision. My editing style is dynamic, with a focus on narrative flow and visual impact. - Video Production: From concept to final cut, I manage all aspects of video production, ensuring each project is delivered on time and exceeds expectations. -Photography: Whether it’s real estate, events, or creative studio sessions, I bring a unique perspective to every shoot, capturing moments with precision and creativity. Notable achievements include: Best Property Video - Property Finder Qatar Real Estate Awards 2021 (Platinum Tier) Broker of The Year (Video) - Property Finder Qatar Real Estate Awards 2021 (Platinum Tier) My clients appreciate my attention to detail, creative approach, and ability to deliver results that stand out in today’s competitive market. Whether you need a quick 10-15-second video for social media or a comprehensive visual story, I’m here to bring your ideas to life. Let’s collaborate and create something amazing!

Communication skills
Videography
Video Color Correction
Video Editing & Production
Communication Skills
DaVinci Resolve
Adobe Creative Cloud
Video Editing
Photography
$50 hourly
Dheeraj S.
- 0.0/5
- (0 jobs)
Restaurant Management, people empowerment, food safety training, cost analysis, inventory management.

Communication skills
Upselling
Communication Skills
Inventory Management
Customer Service Training
Customer Experience
Training & Development
People Management
Restaurant Menu
$10 hourly
Anita A.
- 4.5/5
- (7 jobs)
Hello, I am your overall Virtual Assistant! Thank you for checking out my profile , here is a quick overview of my skills strength and Experience I am an Experienced Virtual Assistant / Sales manager/ Customer Support Agent, security monitoring,, Helping out with sales ,calls , emails and solving clients complaints . I identify new business opportunities at the same time maintaining and building relationships with clients while I negotiate contracts. I follow up to ensure resolutions, financial growth also keeping records of customers interaction, file documents and follow guidelines and policies engaging customers. An IT support Professional with years of experience. I am well versed in installing of computer systems. I am familiar with PM tool and more. Virtual Assistant - Executive Assistant - Social Media Management/Marketing/Email Marketing - Customer Service Representative/Customer Support Team Lead, Development management - Shopify Assistant / Order Management / Customer Support - Lead Generation / Client relationship management,Sales Navigator / Web Research, I am a great team player !! Below are some of my work experience: - worked as head of administration / operations lead - worked as quality control/ customer support - worked with a software developing company as technical support and business support - served as chief editor for two magazine publications. - managed social media pages for businesses. My goal has always been to exceed the expectations of both my employer as well as my customer. SKILLED USING THE FOLLOWING -Zendesk ,Hubspot ,Live Chat, Loom ,Asana, Teams, Slack and others -Also Integrated tools such as click up, monday.com, Canva ,Gramarly and others. Email Management / Handling, Email Marketing, Data Entry, Convert PDF to Word/Excel, Web Research, Admin Support, Scheduling/Calendar, Search Engine Optimization, File Organization, Customer Support Team Lead, Customer Service, Shopify Assistant, Social Media Management (Facebook/YouTube/Instagram/LinkedIn/Google My Business/Podcast), Social Media Engagement, WordPress, Elementor, Microsoft Office, Google Suite, Google Drive, Salesforce, Freshdesk, CRM, Sales Navigator, Team Lead, and various admin tasks

Communication skills
Inbound Inquiry
Online Chat Support
Email Support
Customer Satisfaction
Communication Skills
Customer Support
Interpersonal Skills
Phone Communication
Customer Acquisition
Communication Etiquette
Sales & Marketing
Data Entry
$12 hourly
Elie N.
- 0.0/5
- (0 jobs)
Holding a BA degree in Advertising and Marketing communications, i am a marketer with experience in market research and competitor analysis, SWOT analysis and social media management. I am also a freelance photographer with specialties in nature and landscapes. Besides, i have also great communication and negotiation skills due to working as a procurement specialist in the past 2 years.

Communication skills
Microsoft Word
Competitor Research
Adobe Lightroom
Microsoft PowerPoint
Communication Skills
Market Analysis
Nature Photography
SWOT Analysis
Presentations
Photography
$15 hourly
Mohammad A.
- 0.0/5
- (0 jobs)
Sales & Digital Marketing Specialist | SEO, CRM & Client Relations Expert Are you looking for a results-driven Sales & Marketing Professional who can help grow your business, increase brand visibility, and drive revenue? With over 11 years of experience in sales, marketing, and digital strategy, I specialize in helping businesses attract, convert, and retain customers through effective sales strategies and data-driven marketing campaigns. What I Offer: ✅ Sales & Business Development – Proven track record of exceeding revenue targets and building long-term client relationships. ✅ Digital Marketing & SEO – Creating and managing successful SEO strategies, social media campaigns, and digital ads. ✅ Client Relationship Management – Strengthening customer loyalty through personalized engagement strategies. ✅ CRM & ERP Proficiency – Skilled in managing sales pipelines and customer data for optimized business operations. ✅ Market Research & Strategy – Identifying opportunities, analyzing competition, and crafting winning sales and marketing plans. Fluent in English and Arabic, I can communicate effectively with diverse audiences and help businesses expand in GCC markets and beyond. My strategic mindset, adaptability, and tech-savviness allow me to deliver exceptional results tailored to your business needs. Let’s connect and take your business to the next level! Send me a message, and let’s discuss how I can help.

Communication skills
CRM Software
Lead Generation
Digital Marketing
Market Research
Sales Strategy
Microsoft Office
Organizational Behavior
Time Management
Leadership Skills
Communication Skills
$5 hourly
Dalia K.
- 0.0/5
- (1 job)
A Bilingual graduated from business administration with GPA 3.9/4.00 excellent grade as i am hard worker person from the beginning of my career At Sutherland global services AT&T we used to Handel USA customers i gained fluent accent and trained by high qualified American trainers ,we learned magic trick“its not what you say its how you say it” .strong communication skills i gained , I've tackled everything from troubleshooting technical issues to soothing irate customers, all while maintaining professionalism and grace under pressure. My secret? A genuine desire to understand and empathize with each customer's unique needs, coupled with a commitment to finding creative solutions that leave them singing . Promoted to a team leader i used to handle escalation ,reports and development for team members which i learned more about Crm system ,Microsoft office ,training ,management skills, delivering measurable results and reducing retention rate that improved over all services quality.Through effective leadership. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.

Communication skills
Outbound Call
Virtual Assistance
Sales Call
Call Scheduling
Microsoft Office
Email
Google Workspace
CRM Software
PowerPoint Presentation
Problem Solving
Communication Skills
System Administration
Receptionist Skills
Customer Service
Online Chat Support
$10 hourly
Mujeeb Ur R.
- 0.0/5
- (0 jobs)
"Hi, I’m Mujeeb Ur Rahman, a highly experienced and expert financial accountant with over 5 years of proven success in delivering precise and reliable financial solutions. As an ACCA-qualified professional, I bring a deep understanding of IFRS standards, financial reporting, and audit practices to help businesses achieve their financial goals with confidence." Here’s how I can add value to your business: 1) Financial Statements: Preparation of IFRS-compliant financial statements, including Balance Sheets, Profit & Loss Statements, Cash Flow Statements, Equity Changes, and Notes. 2) Business Valuation: Expertise in valuation methods such as DCF, Dividend, and Equity Valuation to help you make informed decisions. 3) Budgeting & Forecasting: Creating realistic budgets and forecasts to guide your business toward sustainable growth. 4) Bookkeeping & Accounting: Maintaining accurate and organized financial records to ensure seamless operations. 5) Audit Services: Providing internal and external audit support to ensure compliance with IFRS and local regulations. Why Choose Me? I combine technical expertise with a client-focused approach to deliver tailored financial solutions. My commitment to accuracy, clear communication, and timely delivery ensures your financial tasks are handled with the utmost professionalism. Let’s work together to streamline your financial processes and achieve your business goals. Message me today to get started!"

Communication skills
Accounting
Management Accounting
Accounting Basics
Business Analysis
Financial Management
Intuit QuickBooks
Microsoft Excel
Capital Expenditure
International Accounting Standards
Financial Model
Financial Accounting
Financial Analysis
Communication Skills
Finance
Financial Reporting
$15 hourly
Muhammad F.
- 0.0/5
- (0 jobs)
I am a dynamic professional with a background in both technical and business disciplines, graduating from Qatar University in computer engineering and business studies. Currently pursuing an MSc. in International Business Management, I am passionately transitioning into sales, business development, and research roles. My expertise spans crafting persuasive content, conducting thorough market analysis, and driving strategic initiatives. I'm dedicated to leveraging my diverse skill set to propel business growth, contribute meaningfully, and excel in dynamic work environments. Let's collaborate to elevate your business through strategic insights and impactful initiatives.

Communication skills
Budget Proposal
Problem Solving
Critical Thinking Skills
Leadership Skills
Time Management
Communication Skills
Presentations
Business Management
Office 365
Canva
Research Methods
Writing
Social Media Content
Outbound Sales
Business Development
$20 hourly
Asad U.
- 0.0/5
- (0 jobs)
With a robust background in computer software engineering from Karakurram International University, my career has evolved through dynamic roles, currently excelling as a Technical Officer at Jan's Multi Traders and a Business Sales Executive at HBL. My technical acumen, anchored in web development, thrives on innovation and the precision that software engineering demands. At Sabanji International, I demonstrated my mastery in HTML5, CSS, and PHP, crafting responsive web designs that cater to user-centric experiences. My forte extends to fostering client relations, evidenced by managing a substantial portfolio at HBL. I am driven by the pursuit of excellence, leveraging technology to address complex challenges and drive forward business objectives.

Communication skills
Management Skills
Communication Skills
HTML5
Python
Microsoft Office
Responsive Design
JavaScript
PHP
MySQL
CSS 3
React
Bootstrap
Web Development
$10 hourly
Vongai K.
- 0.0/5
- (0 jobs)
Efficient, detail-oriented, and highly organized Virtual Assistant and Administrative Professional with expertise in data entry, executive support, and sales coordination. With a strong background in customer service, hospitality, and office administration, I help businesses streamline operations, manage client relations, and enhance productivity. What I Offer: ✔️ Virtual Assistance – Email & calendar management, executive support, and administrative tasks. ✔️ Data Entry & Management – Accurate and fast data entry, record-keeping, and database organization. ✔️ Sales Support – CRM updates, lead generation, and client follow-ups. ✔️ Customer Service – Professional client communication and support. ✔️ Document & File Organization – Reports, spreadsheets, and presentations. Why Work With Me? ✅ Fast, accurate, and reliable work. ✅ Strong customer service & administrative background. ✅ Experience with high-profile clients and corporate environments. ✅ Committed to confidentiality and efficiency. Let’s collaborate to make your business run smoother! 🚀 📩 Message me today to discuss your project.

Communication skills
Interpersonal Skills
Sales & Marketing
Calendar Management
Contract Management
Customer Service
Resolves Conflict
Problem Solving
Microsoft Office
Time Management
Communication Skills
Document Management System
Administrative Support
Market Research
Data Entry
Virtual Assistance
$7 hourly
Maria Lawrene Ann G.
- 0.0/5
- (0 jobs)
PROFILE Registered Nurse with 5 years and 2 months of work experience at the Neonatal Intensive Care Unit (NICU). Caring Neonatal nurse. Well-trained in cases of full term, premature newborn. Fully certified and registered. Adept at working well with staff, physicians and parents to ensure each neonate receives top quality, compassionate and culturally sensitive care. Highly dedicated and caring NICU nurse with an exceptional record of quality health care service. Adept at functioning well in an extremely high-stress fast paced working environment. Especially skilled at coordinating with patient families and guardians in developing individual care plans.

Communication skills
Nursing Management
Nursing
Medical Report
Interpersonal Skills
Communication Skills
Time Management
Medical Billing
HIPAA
Customer Care
Patient Care
Medical Records
Appointment Scheduling
$65 hourly
Sal A.
- 0.0/5
- (0 jobs)
I am an experienced project manager within the ICT industry with a blend of both wings of the business, technical and commercial, and the ability to bridge between them. Conveying clear picture to stakeholders

Communication skills
Organizational Design & Effectiveness
Cross Functional Team Leadership
Communication Skills
Business Cases
Startup Consulting
Business Development
Growth Strategy
Interpersonal Skills
$50 hourly
Siga B.
- 0.0/5
- (0 jobs)
Hi, I'm Brian Siga, a 25-year-old freelance content writer. I craft clear, engaging, and SEO-friendly content to help brands connect with their audience and grow online.

Communication skills
Social Media Marketing
Customer Support
Data Entry
Research & Development
Communication Skills
Team Building
Academic Editing
$5 hourly
Rachel A.
- 0.0/5
- (0 jobs)
As an entry-level freelancer, I’m setting my rate at $5.00 USD per hour to offer affordable, reliable support in tasks like customer service, data entry, call centre, basic online tasks, and virtual assistance. I’m committed to delivering high-quality work and building a strong reputation on Upwork.

Communication skills
Telephone
Communication Etiquette
Customer Service Chatbot
Email Management
Communication Skills
Customer Service
Phone Communication
$17 hourly
Sunu O.
- 0.0/5
- (0 jobs)
I am an energetic, ambitious person who has developed as a mature and responsible approach to any task I undertake, or situation that I am presented with. As a Graduate with almost 8 years experience as Administrative Assistant, Receptionist, Customer Care Executive, I am excellent in working with others to achieve a certain objective on time and with excellence. My Personal Qualities are (a) Self Motivated (b) Creative (c) Adaptable (d) An eye for detail. My Skills are (a) Management Skills (b) Communication Skills (c) Problem Solving Skills. Experience (a) 15+ years experience as Administrative Assistant, Receptionist, Customer Care Executive (b) Excellent Track record Driving Licence - Qatar Mob : +974 31288937

Communication skills
Market Research
Facebook Marketplace
Management Skills
Communication Skills
$35 hourly
Ruby Jane V.
- 0.0/5
- (0 jobs)
With 20+ years of exceptional record of accomplishment in driving Administrative/Secretarial initiatives, wide experience in document controlling, computer literate (Knowledge in MS Office), SAP key user, good work ethics and relations with co-workers, meets deadline on time and can work well under pressure. Seeking a key profile in a dynamic organization to utilize accrued strategic Administrative/Clerical acumen, towards achieving organizational objectives.

Communication skills
Data Entry
SAP C/4HANA
Customer Service
Microsoft Office
Problem Solving
Multitasking
Communication Skills
Time Management
Calendar Management
Receptionist Skills
Executive Support
Administrative Support
$5 hourly
Olga B.
- 0.0/5
- (0 jobs)
Self-motivated, hardworking, responsible and have strong customer service, organizing and multitasking skills.

Communication skills
Leadership Skills
Strategic Planning
Communication Skills
System Analysis
Email Communication
Microsoft Excel
$12 hourly
Darakhshan R.
- 0.0/5
- (0 jobs)
Hello! I'm Darakhshan Reyaz, an experienced HR Admin professional with a proven track record in providing comprehensive human resources support. With a background in recruitment, employee relations, payroll management, and HRIS, I specialize in streamlining HR processes and ensuring compliance with labor laws. I have a strong commitment to creating efficient systems that foster employee satisfaction and organizational success. I am well-versed in recruitment cycles, onboarding, managing employee records, and supporting performance management systems. My expertise in handling payroll and benefits administration has consistently helped companies minimize errors and optimize their HR operations. As an HR Admin, I pride myself on my attention to detail, strong communication skills, and ability to handle sensitive information with the utmost confidentiality. I'm here to help businesses build a strong, well-organized workforce that drives long-term success. Let’s work together to simplify your HR tasks!

Communication skills
Teaching
Communication Skills
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Typing
$15 hourly
Maria Nichole S.
- 0.0/5
- (1 job)
Hi there! I'm a Junior Consultant with expertise in managing B2B websites focused on furniture rentals and tourism. My strengths lie in inventory management, data entry, and administrative support, where I excel in utilizing Booqable and Excel for efficient operations. With a creative edge, I’m skilled in photo editing using Affinity, Canva, and Ibis Paint. My experience also includes capturing immersive 360° virtual tours for various high-profile projects, showcasing my ability to blend technical skills with artistic vision. Detail-oriented and proactive, I’m excited to collaborate and drive impactful results!

Communication skills
Photo Editing
Paint
Drawing
Customer Service
Arts & Entertainment
English Tutoring
Tagalog
Tutoring
Digital Design
Design Enhancement
Communication Skills
Arts & Crafts
Bilingual Education
Art & Design
$15 hourly
Sofiya R.
- 0.0/5
- (0 jobs)
Experienced Customer Support Specialist with 10+ Years in Aviation, Hospitality, and Tech Support I am a dedicated and detail-oriented professional with extensive experience in customer support, technical troubleshooting, and operations management across aviation, hospitality, and software industries. My expertise includes resolving customer queries, managing high-volume support tickets, and ensuring seamless application functionality while delivering exceptional customer service. Key Highlights: Technical Support: Proficient in providing L2-tier application support, troubleshooting software issues, and collaborating with development teams to improve performance. Skilled in tools like JIRA, Confluence, and Google Workspace. Customer Service Excellence: Delivered top-tier support for global clients, including FIFA World Cup’s Hayya platform and NAVBLUE’s airline operations solutions, ensuring customer satisfaction and loyalty. Operations Management: Managed crew scheduling, compliance, and resource allocation for Qatar Airways, ensuring regulatory adherence and operational efficiency. Training & Documentation: Developed training programs, release notes, and knowledge base materials to enhance team performance and customer onboarding. Tools & Technologies: Customer Support: Zendesk, Freshdesk, CRM systems Project Management: JIRA, Confluence, Google Docs/Sheets Aviation & Hospitality: AIMS, TOPS, Fidelio, Opera, Micros I am passionate about helping businesses deliver exceptional customer experiences and thrive in fast-paced, dynamic environments. Let’s work together to achieve your goals!

Communication skills
Scheduling
Release Notes
Testing
Hospitality & Tourism
Communication Skills
Problem Solving
CRM Software
Google Workspace
Jira
Documentation
Operations Management Software
Troubleshooting
Application
Technical Support
Customer Service
$15 hourly
Fatima Jamil K.
- 0.0/5
- (0 jobs)
I'm looking for experience in virtual assistance and financial/business related fields. I can help with many things and I'm pretty flexible. I'm a prospective college student and I will have a lot of time on my hands. (Unable to show face because I'm a Muslim) - Able to communicate almost instantly - Familiar with MS Word and Powerpoint, currently learning Excel - Get things done on time

Communication skills
Problem Solving
Partnership & Collaborations Outreach
Time Management
Critical Thinking Skills
Communication Skills
Mathematical Optimization
Virtual Assistance
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