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Clients rate Communications specialists
Rating is 4.6 out of 5.
4.6/5
based on 115 client reviews
  • $14 hourly
    • 5.0/5
    • (2 jobs)
    ✅Thank you for visiting my Upwork profile!✅ I am an independent Customer Service Specialist, with strong work ethics, Over 5 years⭐⭐⭐⭐⭐ of experience in the Call Center Industry. During that time I developed impeccable manners and the ability to potentially deal with any Customer. 📚Multilingual Expertise: Proficient in both English and Spanish, offering seamless communication for a diverse clientele. Some of the Duties in my previous jobs included: 📧 Email Handling (EN/SPA) ⌨️ Chat Support (EN/SPA) 💻 Tech support (EN/SPA) 🎧 QA (Call Quality Insurance) (EN/SPA) 📞 Cold Calling (EN/SPA) 📆 Appointment Setter (EN/SPA) ⏳ Retention Agent (EN/SPA) 💸 Billing and Sales (EN/SPA) 💰Collection Agent (EN/SPA) I cover all Computer skills requirements (Word, Excel, PowerPoint) and also most of the systems (Zendesk, Salesforce, HelpScout, and any other CRM). Familiar with the latest tools of the moment Crisp, Intercom, Slack, Asana, Gsuite, Podio, Zendesk, Fresdesk, MailChimp, Klaviyo, Facebook ads campaign, Emailing, Instagram/Youtube Strategy and so on... My journey in the industry, has not only equipped me with technical expertise but has also molded me into a professional who values adaptability, respects deadlines, and is dedicated to delivering exceptional service. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying “WOW” ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understand all situations, and genuinely want to resolve my customers' situations. I started on Upwork in 2020, and I had nothing but amazing experiences with a lot of clients and a wide variety of products and services. Feel free to contact me, so we can discuss how we can work together to meet your customers' needs.
    Featured Skill Communications
    Outbound Sales
    Client Management
    Journey Mapping
    Salesforce CRM
    Microsoft Excel
    Customer Retention
    Debt Collection
    Data Entry
    Customer Service
    Customer Support
    Zendesk
    Help Scout
    Email Support
    Order Tracking
  • $40 hourly
    • 4.0/5
    • (12 jobs)
    Hi there! I’m a digital marketing specialist with 8+ years of experience driving brand growth, managing complex projects, and providing executive support. I’m certified in Google Ads, Facebook Ads, and community management, helping businesses create meaningful connections and measurable results. As founder of Cygnus Collective, I can offer my direct expertise or draw on a talented team to provide full-scale marketing solutions. Whether you need a one-time project or a comprehensive strategy, I’m here to help! What I Bring to the Table Project Management & Organization: Keeping workflows smooth, teams aligned, and deadlines met without missing a beat. Strategic Marketing & Ads: Developing data-driven strategies that maximize ROI across Google, Facebook, and more. Social Media & Community Building: Growing dedicated followings through engaging content, consistent interaction, and long-term brand advocacy. Graphic Design & Video Editing: Creating polished visuals and standout videos that capture your brand’s essence. I’m passionate about delivering real results and building strong partnerships with clients who value clear communication and efficiency. If you’re ready to take your brand to the next level, let’s connect! Ready to get started? Send me a message, and let’s discuss how I can support your success. ✨ Building brands, one campaign at a time. ✨
    Featured Skill Communications
    Market Research
    Research Documentation
    Communication Skills
    Facebook Ads Manager
    Google Ad Manager
    Social Media Marketing
    Sales & Marketing
    Office Administration
    Human Resources
    Customer Service
    Executive Support
    Virtual Assistance
    Project Management
    Administrative Support
  • $17 hourly
    • 4.7/5
    • (6 jobs)
    ✨Do you need a responsible, proactive and capable person to assist you in your administrative activities 👩🏽‍💼? You are in the ideal place,🙂 I'm Branmy Grullon, you can call me Nakia, I'm an experienced Administrative 💻 for more than 3 years. ✨ I can help you with your daily administrative task 📅, such as schedule appointments, cold calling📲, email managing, bookeeping, reserching〽️ 🌟My skills🌟 - Notion experecience. -GoHilevel - Email & Calendar Management📅 - CRM (Customer Relationship Management) - Bookeeping 💰 - Accounting experience - Handling calls and management duties - Microsoft Office💻 - Google workspace - Document Management - Asana - Sales Support - Spanish (Native) - English (Fluent speaking and writing) - Writing Skills I'm capable of -Writing and preparing documents, contracts, proposals, and quotes -Working with suppliers and vendors -Handling calls and management duties -Invoicing -Report Preparation -Budgeting As a VA I have the Ability to work independently and manage multiple tasks simultaneously. I'm a count with communication skills, both written and verbal and I offer you Proactivist, cause I'm able to anticipate needs and take action.
    Featured Skill Communications
    Facebook
    Instagram
    Google
    Canva
    Zapier
    Notion
    Trello
    Administrative Support
    Customer Support
    Email Support
    Data Entry
    Sales Call
    Calendar Management
    Virtual Assistance
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    Performance and result-oriented professional with over 8 years of experience in supervising and leading company activities to ensure smooth operations. Proactive, passionate and self-motivated individual with the ability to enforce company policies, provide business development strategies and promote a healthy work environment.
    Featured Skill Communications
    Server
    Negotiation Coaching
    Resolves Conflict
    Team Building
    Leadership Skills
    Business Management
    Customer Service
    Team Management
  • $7 hourly
    • 3.4/5
    • (4 jobs)
    🥇 𝐓𝐎𝐏-𝐑𝐀𝐓𝐄𝐃 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 As a skilled Sales Specialist with experience in negotiations and closing B2B contracts, I focus on creating and executing sales and go-to-market strategies. I possess a strong ability to identify and capitalize on business opportunities, enabling me to establish long-lasting relationships with potential and current clients. My proactive approach and expertise in client acquisition have allowed me to contribute significantly to the growth and success of the organizations I've worked with. I am highly motivated to deliver an exceptional client experience, ensuring their needs are met and they feel valued at every stage of the sales process. Additionally, my ability to communicate effectively in English and Spanish allows me to engage with a diverse audience, opening doors to new markets and opportunities. I am committed to leveraging my skills in market analysis and strategy development to drive growth and achieve business objectives. 𝐇𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: 📈 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 - Lead Generation - Appointment Setting - Cold Calling - Ability to Close effective Sales - Client Retentions - Collections - Salesforce - Zendesk - Problem-Solving - Sales Tracking - Goal Oriented - B2B Sales - Business Development 📋 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - Microsoft Office - Data Entry - Data Collector - Form Filling - Document Organization, etc. - Effective Communication - Customer Service/Support (English and Spanish) 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ⚡ TOP RATED Freelancer ⚡ Fast and Clear Communication ⚡ High-Quality, Professional Work ⚡ Always Meet Deadlines ⚡ 100% Satisfaction Guaranteed ⚡ Available +40 Hours a Week
    Featured Skill Communications
    Zendesk
    Customer Service
    Microsoft Office
    Customer Acquisition
    Administrative Support
    Data Entry
    Cold Calling
    Problem Solving
    Appointment Setting
    Lead Generation
    Business Development
    Sales & Marketing
    Sales Strategy
    Salesforce
  • $35 hourly
    • 5.0/5
    • (1 job)
    Account management and sales expert. Having years of experience in high-ticket sales in several industries including Advertising, SAAS, Marketing, Technology etc. Extremely efficient in CRM and project management. I’ve lead campaigns from the ground up and was responsible results of over 19 employees. I look at a sales goal as a minimum requirement that has to be beaten! Send me a message so we can start working together!
    Featured Skill Communications
    Price & Quote Negotiation
    Project Management
    Sales Operations
    Keap
    HubSpot
    Lead Generation
    Campaign Management
  • $50 hourly
    • 5.0/5
    • (12 jobs)
    My work is focused on graphic design and visual communication strategies, delivering powerful messages within the established timeframe and always respecting your brand’s guidelines. I will look for new and better ways to meet your objectives and exploit new communication opportunities that will engage with your audience and encourage lead generation. I have successfully worked for brands such as UNICEF, Honda, L' Occitane en Provence, GOYA, Tourism Cluster of Santo Domingo and Istituto Europeo di Design Network (IED). I love to grow absorbing knowledge from passionate people and then bring it to the table translated as amazing solutions. Now, how can I help you?
    Featured Skill Communications
    Digital Media
    Digital Strategy
    Social Media Marketing
    Content Creation
    Graphic Design
    Brochure
    Adobe Photoshop
    Adobe Illustrator
    Print Design
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    ○ Data entry. • Copying data from Pdf to Excel. • Copying data from Pdf to Word. • Copying data from Image file’s into Excel or MS Word. • Database creation via Excel ○ Administrative assistant • E-mail handling • Creating memos Skills: ✓ Inventory management and database creation via Excel. ✓ Excellent skills for data entry like PDF to Excel Sheet. ✓ Organization. ✓ Critical thinking.
    Featured Skill Communications
    Inventory Management
    Active Listening
    Keyboarding
    Visual Basic for Applications
    Email Communication
    Typing
    Microsoft Excel
  • $20 hourly
    • 5.0/5
    • (9 jobs)
    I have a great and varied experience from previous employments. The latest, before I started freelancing, was as section manager at Stockholm's largest public employment office. I have always worked both with administrative and social tasks. As a person, I am positive, it is easy for me to connect to people and to communicate. I am trustworthy, honest, not afraid of trying new things, and a quick learner. I am used to taking responsibility for my work, I am organised and it is important to me to do a good job and to keep deadlines. Have always seen solutions more than problems, and like challenges. I am convinced that my experience, competence and motivation would be valuable in many functions and for many employers. I have a steady internet connection and a good computer with a headset in my home office. I am a native Swedish speaker, my English is good and I my Spanish is getting better by the day. I have good typing skills, type fast and easy.
    Featured Skill Communications
    Leadership Skills
    Customer Support
    Customer Service
    Swedish
    English
    Email Communication
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    🌸 Welcome to the world of top-notch Social Media Management! 🌸 My clients have seen remarkable results, saving hundreds of hours while ensuring their Social Media pages are optimized at the highest level. I specialize in delivering consistent and branded content for your Social Media pages, organically growing your audience with 100% real and active followers. If you resonate with any of the following thoughts, we might just be a perfect match: 📌 "I lack the time to manage my Social Media pages effectively." 📌 "Hiring and training a team for social media management is costly and overwhelming." 📌 "Social Media is foreign to me, and I need expert help." 📌 "I want my Social Media pages to reflect my brand's essence." 📌 "I need someone to take full control of my Social Media pages, staying current with trends and special occasions." 📌 "I want to spend no more than 5 minutes per week on content review." Working with me, you'll receive: 💎 Professionally designed custom graphics that align perfectly with your business goals. 💎 Full control over scheduled content, requiring less than 5 minutes per week for approval. 💎 Recommendations and insights based on best practices tailored to your business. 💎 An ever-growing Social Media presence that keeps you connected with your audience. 💎 The assurance that your Social Media pages are in capable hands, delivering excellent results. My expertise includes: 🔥 Crafting a compelling Content Strategy with exquisite graphics, videos, and reels in line with your branding guidelines. 🔥 Managing and nurturing your Social Media presence across various platforms like Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, Tiktok, and YouTube. 🔥 Ensuring consistent growth and delivering detailed result reports. Ready to embark on this fantastic journey together? Take the next steps: 👉 1) Watch the videos on my Upwork profile and check out my work examples. 👉 2) Click the "Invite to Job" or "Send a Message" button. 👉 3) Craft a personalized message detailing your specific needs. Act swiftly, don't miss this opportunity! My Expertise: Social Media Management, Social Media Strategy, Social Media Content Creation, Social Media Graphic Design, Short-form video editing, Captions Writing, Hashtags Research, Social Media, Social Media Marketing, Social Media Organic Growth, Social Media video editing. Let's make your Social Media shine like never before! Contact me today and let's create magic together! 💫
    Featured Skill Communications
    Client Management
    Bookkeeping
    Customer Service
    Visual Presentation Design
    Illustration
    Infographic
    Scheduling
    Time Management
    Digital Marketing
    Content Creation
    Data Entry
    Content Writing
    Office Space Planning
    Social Media Content Creation
    Online Market Research
    Community Management
    Digital Project Management
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    I consider myself as a self-motivated, and responsible person who loves to provide value to my clients through my skills: ✔️WordPress Landing pages ✔️Customizing Themes ✔️Business Landingpage ✔️Plugin Management ✔️UI Improvement ✔️WordPress Responsive design ✔️SEO Management for WordPress ✔️E-commerce building ✔️E-commerce improvement ✔️WooCommerce
    Featured Skill Communications
    WooCommerce
    Ecommerce Website
    WordPress e-Commerce
    WordPress Theme
    UX & UI
    Responsive Design
    Shopify Theme
    WordPress Plugin
    WordPress Installation
    PSD to WordPress
    WordPress SEO Plugin
    Web Design
    Store Page
    Ecommerce Plugin
  • $6 hourly
    • 5.0/5
    • (1 job)
    Complexity is my comfort zone! I thrive on creating order out of chaos and resolving major business challenges with system and process improvements to increase efficiency and satisfaction. I am a solutions-oriented, creative problem solver, known for my superior communication strategies and keen business intuition. I have a genuine passion for remote work, and especially thrive in the fluid, fast paced environment of startups. Whether the goal is to effortlessly and endlessly scale your operations, or develop a customer experience strategy that sets you apart from the pack, I bring diverse, committed experience and whole-hearted investment to every project I take on! Allow me to make your business my biggest passion
    Featured Skill Communications
    Online Chat Support
    Email Support
    Credit Repair
    Receptionist Skills
    Spanish
    Sales
    Administrative Support
    Customer Service
    Customer Satisfaction
    Phone Support
    Central Reservation Systems
    Appointment Scheduling
  • $20 hourly
    • 4.8/5
    • (5 jobs)
    I am a bilingual professional providing virtual paralegal support to attorneys, law firms or other entities requiring paralegal support on a contract basis. I have worked with seasoned attorneys and established law firms across the United States. Experienced Virtual Freelance Paralegal specializing in Immigration Law and compliance from providers/contractors to make sure and follow up that they fulfill all the requirements agreed upon signature of the agreement. Fully capable and trained on platforms as MyCase, Monday, Lawmatics, Cleo and Filevine to ensure quality work on both ends. You can expect thorough due dilligence when it comes to the tasks, attention to detail to make sure that everything is more than clear in word and in paper for clients and providers.
    Featured Skill Communications
    Translation
    Microsoft Word
    General Transcription
    Microsoft Excel
    Statistical Analysis
    Customer Service
    Data Analysis
    Database Management
    Database
  • $15 hourly
    • 5.0/5
    • (17 jobs)
    Hello my name is Samantha, TOP RATED PLUS♦♦♦♦ Virtual Assistant and Translator! I am an experienced Immigration Virtual assistant, who has been supporting US and Canadian based Immigration law firms with Document assembling, Official document translation, and Customer support. Fast learner, engaging, patient, detail-oriented and open to feedback. ***Adobe Acrobat ***Microsoft office ***Mycase ***Dropbox ***Googledrive ***GoogleSuite ***Asana ***Monday.com
    Featured Skill Communications
    Zendesk
    English
    Legal Translation
    Proofreading
    Spanish to English Translation
    Official Documents Translation
    Online Chat Support
    Email Support
    Translation
    Adobe Acrobat
    Data Entry
    Microsoft Office
    Legal Assistance
    File Management
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    Hola, Soy Gloriana García. Una asistente virtual dominicana con experiencia en servicio al cliente, gestión de llamadas, tareas administrativas, redacción de correos electrónicos, resolución de conflictos, comunicación con el cliente y mucho más. Tengo habilidades con paquete de office, excel, powerpoint, programas y aplicaciones de servicio al cliente. Soy organizado con mi tiempo y mi trabajo. Trabajo de manera autónoma desde hace más de un año. Debido a esto, puedo colaborar con las tareas que necesitas para impulsar tu negocio y hacer que crezca con un buen trabajo en equipo incorporado. ¡Gracias por leerme!
    Featured Skill Communications
    Email Communication
    Marketing
    Microsoft PowerPoint
    Customer Support
    Customer Support Plugin
    Microsoft Word
    WhatsApp
    Administrate
    Email
    Microsoft Excel
    Spanish
    Email Support
    Phone Support
  • $6 hourly
    • 5.0/5
    • (1 job)
    If you are looking for a virtual assistant to save time with your customer services and administrative support tasks, you’re in the right place! I am a bilingual virtual assistant (Spanish and English) ready to make your life easier. With more than seven years of experience in administrative support, I offer you email management, calendar management, research, data entry, customer service support and quality & more. If there is anything I am not familiar with, I am always open and willing to learn and grow. I have Worked with numerous clients in the US like Hot topic, Box lunch and using different CRMs like, Glady, EOM, Zendesk, Gorgias, etc. ⚡️I understand and have experience in call centers metrics, have provided training, created action plans and implemented overall strategies to make sure that the business goals are met. Aditionally, I can assist you with various tasks and tools: -G-suite (Google sheets, Google docs, Google meets, etc.) -Order fulfillment (Shopify, Printify) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) -Social Media Management (Instagram, Linkedin, Facebook, Tiktok) -Project management (Asana, Trello) -Data Entry - Logistics - Process Docs Creation - Personal Assistant (email management, reminders, appointment scheduling, etc.) -Web Research (Linkedin, Internet) - Collecting emails and contact information (Apollo, Rocket reach) - File conversion (PDF to Excel/Word) My goal is to make my client's lives easier. I make communication with my clients a top priority. Feel free to reach out to me with any questions. :)
    Featured Skill Communications
    Email
    Google Workspace
    Providing Information to Callers
    ScheduleAnywhere
    Customer Service
    Business Management
    Microsoft Office
    Supplier Search
    Process Improvement
    Administrative Support
    Email Communication
    Project Management
    Canvas
  • $15 hourly
    • 4.9/5
    • (7 jobs)
    Passionate customer service specialist with more than 4 years of experience in the industry. Knowledge of customer service, sales, dispatching, coordination, quality assurance, and management. Experience with Salesforce, Google Sheets, SAP-GCIC, Avaya, and other CRM tools. Honest and hard worker with discipline who loves to work and is easy to adapt to new systems and environments.
    Featured Skill Communications
    Data Labeling
    Data Annotation
    Content Moderation
    Administrative Support
    Virtual Assistance
    Quality Assurance
    Email Communication
    Data Entry
    Customer Service
    Customer Support
    Phone Communication
    Phone Support
    Online Chat Support
    Team Management
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    𝙃𝒆𝙡𝒍𝙤! 𝑰’𝒎 𝒀𝙖𝒓𝙞𝒃𝙚𝒍 𝑬𝙨𝒑𝙞𝒏𝙖𝒍 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗽𝗲𝗿𝘁 | 𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝗼𝗹𝘃𝗲𝗿 | 𝗣𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗔𝗯𝗼𝘂𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗪𝗵𝗮𝘁 𝗖𝗮𝗻 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺? If you’re looking for someone who doesn’t just solve problems but also builds trust and loyalty with your customers, look no further! With over 5 years of experience in customer support, I’ve honed skills that allow me to thrive in fast-paced and challenging environments. 𝐌𝐲 𝐒𝐮𝐩𝐞𝐫𝐩𝐨𝐰𝐞𝐫𝐬: ✨ 𝐓𝐞𝐜𝐡-𝐬𝐚𝐯𝐯𝐲 𝐭𝐨 𝐭𝐡𝐞 𝐦𝐚𝐱: I’m an expert in Zendesk, Spark, Kustomer, Slack, VMWare, and Horizon. I don’t just use these tools—I master them! ✨ 𝐄𝐦𝐩𝐚𝐭𝐡𝐲 𝐭𝐡𝐚𝐭 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐬:I have the ability to understand customer needs and deliver solutions that don’t just fix issues but also delight. ✨ 𝐏𝐫𝐨𝐯𝐞𝐧 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: I’ve managed teams of up to 20 people, ensuring smooth processes and precise goal achievement. ✨ 𝐁𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐚𝐧𝐝 𝐦𝐮𝐥𝐭𝐢𝐜𝐮𝐥𝐭𝐮𝐫𝐚𝐥: As a native Spanish and English speaker, I can communicate with customers worldwide, breaking barriers and building bridges. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? 𝐈’𝐦 𝐚 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐞𝐫: I don’t wait for issues to escalate—I tackle them head-on and deliver quick, effective solutions. 𝐈 𝐬𝐭𝐚𝐲 𝐜𝐚𝐥𝐦 𝐮𝐧𝐝𝐞𝐫 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞: In critical situations, I’m the person who keeps cool and finds a way forward. 𝐈 𝐚𝐝𝐚𝐩𝐭 𝐭𝐨 𝐚𝐧𝐲 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭: Whether working in a team or independently, I always bring my A-game. 𝐌𝐲 𝐏𝐡𝐢𝐥𝐨𝐬𝐨𝐩𝐡𝐲: I believe every customer interaction is an opportunity to make a difference. It’s not just about solving a problem, it’s about creating an experience that makes the customer want to come back. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐓𝐚𝐤𝐞 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐍𝐞𝐱𝐭 𝐋𝐞𝐯𝐞𝐥? With me on your team, you’ll not only get a skilled professional but also a committed ally dedicated to excellence and customer satisfaction.
    Featured Skill Communications
    Data Entry
    Appointment Setting
    Slack
    Kustomer
    Zendesk
    Phone Support
    Email Support
    Appointment Scheduling
    Problem Resolution
    Procreate
    Virtual Assistance
    Customer Service
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (25 jobs)
    If you're seeking a virtual administrative assistant with expertise in Customer Service and Social Media Management, you've come to the right place! 🎉 Hello, I'm Gianny Martinez, an MBA Industrial Engineer with over 6 years of experience in Project Management and more than 3 years of experience in Marketing and Business Administration. I'm eager to assist you in managing your business activities from the ground up and provide support in various areas. 📆 Business / Project Management: - Process Docs Creation - Team Management - Project Coordination - Task Scheduling and Delegation - Performance Tracking - Workflow Optimization - Meeting Coordination - Reporting and Analytics - Strategic Planning 📲 Marketing: - Content creation, design, and scheduling - Community Management (Instagram, Facebook, LinkedIn, TikTok) - Social Media Strategy Development - Influencer Outreach and Collaboration - Analytics and Performance Tracking - Event Promotion and Management - Customer Engagement and Interaction 📇 Administrative work: - Email management, reminders, appointment scheduling, travel planning, etc. - Transcriptions / Translations - Customer Service Management (emails, calls, chat) - Data Entry (Excel and Google Sheets) - Copywriting I would love to discuss and learn more about the goals of your project or company, offer you my assistance, and achieve favorable results.✅
    Featured Skill Communications
    Project Management
    Social Media Content
    Marketing
    Email Support
    Virtual Assistance
    Customer Service
    Scheduling
    Data Entry
  • $7 hourly
    • 5.0/5
    • (13 jobs)
    My name is Erick Veloz from the Dominican Republic, whose native language is Spanish and with good command of English, I have a degree in education, passionate about reading and writing, I like to undertake, socialize, face new challenges and challenges that contribute to personal development, qualities that allow me to efficiently manage my duties, I am also a person committed to their work, providing efficient and quality service, I like to promote and incorporate various digital media through Digital Marketing, providing a set of relevant information with the goal of increasing sales and profitability to reach new markets. I have worked in the customer service area and as a virtual assistant for several companies, I am passionate about voiceover, and I am also a music lover. I am at your service.
    Featured Skill Communications
    Virtual Assistance
    Customer Support
    Customer Service
    Organizational Plan
    Voice-Over
    Receptionist Skills
    Problem Resolution
    Education
    Castilian Spanish
    Email Communication
    List Building
    Microsoft Excel
    Google Docs
    Data Entry
  • $20 hourly
    • 5.0/5
    • (1 job)
    Hi there! I'm Carlos Romero, a versatile remote assistant eager to grow with your team! Here's why I'm your go-to choice: I've excelled in marketing roles, demonstrating integrity, problem-solving, and customer-first communication. I've managed social media updates, postings, and ensured customer satisfaction. I've also spearheaded multiple Google search ad campaigns, optimizing for stellar results. With a background as an academic scholar and Google Data Analysis Certification, I bring a strong foundation in data-driven decision-making. I'm skilled in content creation, editing, QA, and publishing, with expertise in SEO content writing and keyword research. I'm dedicated to learning and adaptable to new challenges, whether it's data entry, ad copy, reporting, or post scheduling. Let's collaborate and achieve great things together! Skills and Experience Summary: Marketing and Virtual Assistance: 3 years Content Creation and Optimization: 4 years SEO Content Writing and Keyword Research: 3 years Google Search Ads and Ad Copy: 2 years Data Analysis (SQL/Tableau) and Reporting: 1 year Phone Support and Customer Calling: 4 years Social Media Management: 4 years I'm ready to contribute and learn more. Let's connect!
    Featured Skill Communications
    Google Assistant
    Art & Design
    Content Editing
    Content SEO
    Ad Content Creation
    Sales Promotion
    Sales Leads
    Marketing Analytics
    Search Engine Optimization
    Writing
    Project Management
    Marketing Advertising
    Microsoft Project
    Market Analysis
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    With over 10 years of experience in communication between languages (English/Spanish), I have participated in live translation, radio programs, and voice recording. Additionally, I have a broad experience in editing educational videos; delivering polished and professional media content. Soft Skills: Cross cultural communication, active listening, time management, attention to detail, and adaptability. Recording setting: I record in .WAV with noise floor -50 Db Technical Skills: - Video Editing: iMovie, Final Cut, Premier (basics). - Computer programs: Keynote, Pages, Numbers, Google sheets, Word, Excel, Power Point. - Zoom
    Featured Skill Communications
    Google Docs
    Looker Studio
    Data Entry
    Data Visualization
    Google Sheets
    English
    Spanish
    Dialogue Recording
    Dialogue Editing
    Voice Acting
    Video Transition
    Video Editing
    Translation
  • $10 hourly
    • 5.0/5
    • (0 jobs)
    ✨Saludos desde donde se encuentren!✨ Mi nombre es Gabriela Guzman Ortiz! . Llevo desde pandemia trabajando como asistente virtual a marcas del pais donde resido muy cercanas a mí, ofreciendoles mi servicios de apoyo y atencion virtual para la publicidad, manejo y difusión de sus productos asociados a sus marcas. Asimismo, llevo una larga trayectoria de creacion y diseño de presentaciones en Canva, las cuales me han permitido conocer y mejorar cada dia mas mi desempeño y estilo en la misma. Me uní a Upwork porque quiero que mi trabajo sea reconocido internacionalmente, tengo poca experiencia aquí, pero te aseguro que si me brindas tu confianza y charlamos, podre llegar a cumplir ese objetivo de diseño y estilo para tu marca!
    Featured Skill Communications
    Data Entry
    Microsoft Excel
    Microsoft Word
    Virtual Assistance
    Receptionist Skills
  • $8 hourly
    • 5.0/5
    • (15 jobs)
    👋 Welcome to my profile! It's truly a pleasure to have you here. I am a dedicated Virtual Assistant with extensive experience in various administrative tasks, committed to providing exceptional support and assistance to clients across diverse industries. Additionally, I'm a native Spanish speaker with a nice intermediate level of English. Throughout my career, I have honed my skills in: ✅ Calendar Management ✅ Agenda Management ✅ Email Management ✅ Document Preparation ✅ Travel Coordination ✅ Research ✅ Customer Support ✅ And More My mission is simple: to deliver high-quality results while providing outstanding customer service and freeing up valuable time for my clients. With a background in sales and marketing environments, I approach each task with enthusiasm, agility, and a firm commitment to excellence. As a Personal Assistant, I pride myself on offering personalized support tailored to each client's unique needs and preferences. Highly organized, efficient, and reliable, I possess excellent communication skills and a dedication to exceeding expectations. I proactively anticipate my clients' needs and provide innovative solutions to streamline their workflows and enhance productivity. Being a native Spanish speaker, I offer bilingual support in both English and Spanish, bringing added value to clients with diverse linguistic requirements. My availability, willingness, and enthusiasm to learn make me a valuable asset to any team or project. In addition to my administrative expertise, I have gained valuable experience in various roles, including: 1️⃣ Book Sales 2️⃣ Customer Service at the Airport 3️⃣ Vacation Consultant (VC In-House) These roles have equipped me with a diverse skill set, including: 💠 Persuasive Speaking 💠 Clear Communication 💠 Negotiation and Conflict Resolution 💠 Adaptability 💠 Patience 💠 Responsibility 💠 Organization 💠 Time Management 💠 Social Skills 💠 Teamwork Proficient in a wide range of tools and platforms, including: ✅ Microsoft Office Suite ✅ Google Workspace ✅ File Conversion (PDF, Word Docs...) ✅ Email and Chat Support Systems ✅ Social Media Management ✅ Online Customer Relationship Management (CRM) Systems ✅ Spanish Language Support for Academic Tasks ✅ Editing and Proofreading Text in Spanish ✅ Transcription Services in Spanish and English ✅ Quiz and Assessment Projects I am not only skilled but also deeply committed to upholding the highest standards of professionalism, integrity, and confidentiality. Your project's success is my top priority, and I am eager to collaborate with you to achieve outstanding results. Thank you for taking the time to explore my profile. Let's embark on this journey together and make remarkable things happen! 🚀
    Featured Skill Communications
    Data Entry
    Customer Support
    Phone Support
    Customer Service
    Administrative Support
    Scheduling
    Virtual Assistance
    Email Communication
    Personal Administration
    Latin American Spanish Accent
    Castilian Spanish
    Spanish
    English
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    I hold a degree in Computer Systems and specialize in helping clients save time and achieve their goals. As a native Spanish speaker, I ensure clear communication and dependable support. What I Offer: - Technical Expertise: I effectively manage customer support, data entry, invoicing, and sales processes, while also creating eBooks and digital courses in computer systems and Python programming. - Creative Design: I craft compelling visuals with Canva, Silhouette Studio, and GIMP. - Digital Skills: I am proficient in WordPress, Google Sites, Microsoft Office, and Google Workspace. I deliver impactful solutions that boost your productivity. Let’s collaborate to turn your goals into reality!
    Featured Skill Communications
    Data Analysis
    Budget
    Microsoft Office
    Administrative Support
    Artificial Intelligence
    ChatGPT
    Google Docs
    Online Research
    Data Entry
    Accounting Basics
    Spanish
    Google Sheets
    Customer Service
    Typing
  • $200 hourly
    • 0.0/5
    • (0 jobs)
    Soy una persona responsable, productiva y de actitud positiva. Me gusta hablar, ayudar y leer. Estoy dispuesta a completar cualquier tipo de trabajo que pueda fortalecer mis aprendizajes y experiencias para mi diario vivir, desarrollando y aprendiendo nuevas técnicas para hacer mejor mi labor.
    Featured Skill Communications
    SEO Writing
    Writing
    City Information Systems Utility Billing Services
    Telecommunications
    Virtual Assistance
    Microsoft Excel
    A2Billing
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    Hello I’m Eva Nuñez Customer support expert | problem solver I’m a enthusiastic, reliable and hardworking individual who has 4 year of experience giving professional, efficient and high quality service to various call center companies. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and Zendesk and am eager to learn to use any new tools that get the job done well. I meet deadlines, and don't make promises I can't keep. I'm a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
    Featured Skill Communications
    Virtual Assistance
    Appointment Setting
    Procreate
    Customer Service
    Email Support
    Problem Resolution
    Online Chat Support
    Service Cloud Administration
    Excel Formula
    Design Concept
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