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Clients rate Communications specialists
Rating is 4.5 out of 5.
4.5/5
based on 284 client reviews
  • $15 hourly
    • 5.0/5
    • (9 jobs)
    I am a University of the West Indies graduate holding a Bachelor of Law(LLB) degree. I have extensive experience in the legal field, whether it be Legal writing or working in the capacity of a Legal Assistant. I have experience working on immigration cases, specifically VAWA, and will be a great addition to any team with my excellent work ethic and excellent attention to detail. I have experience in Drafting and Reviewing Legal Documents and various types of contracts, as well as drafting and reviewing Privacy Policies, Terms of Use, Disclaimers, Cookie Policy for Websites and Mobile Applications.
    Featured Skill Communications
    Document Review
    Legal Assistance
    Customer Support
    Customer Service
    Online Chat Support
    Legal Writing
    Contract Management
    File Management
    Critical Thinking Skills
    Email Communication
    Data Entry
    Microsoft Office
    Accuracy Verification
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Do you ever feel like your day is running you, instead of the other way around? As a busy professional, your time is your most valuable asset. Between back-to-back meetings, a constantly pinging inbox, personal errands, client follow-ups, and endless to-do lists, it's easy to feel overwhelmed, distracted, and stretched thin. You don’t need more hours in the day, you need the right support. That’s where I come in. Hi, I’m Mitzie Stewart, a trusted Virtual Personal Assistant with over 7 years of experience supporting founders, clinicians, creatives, and service-based professionals. I help my clients stay organized, focused, and on track by handling the daily details that keep your life and business running — calmly and efficiently. Whether you're launching a business, leading a team, managing clients, or simply trying to keep your schedule and sanity intact, I specialize in giving you back your time, your clarity, and your peace of mind. What You Get When You Hire Me: ✅ A Calm, Organized Command Center Your inbox, calendar, and daily operations — managed with professionalism and care. I make sure nothing slips through the cracks, and that your time is spent on high-value priorities. ✅ Clear, Proactive Communication You won't need to chase me for updates. I stay ahead of tasks, flag what needs your attention, and keep things moving without needing to be micromanaged. ✅ Support You Can Trust — Personally and Professionally Whether it's scheduling appointments, coordinating client calls, following up on action items, or helping with personal errands and online forms, I bring the same attention to detail and discretion to every task. ✅ A Friendly, Reliable Partner in Your Corner I don’t just check boxes — I care about the people I work with. You can count on me for positive energy, strong boundaries, and support that adapts to your working style and needs. Here’s How I Can Help You Right Now: - Inbox Management (sorting, flagging, and responding to emails) - Calendar Management (appointment scheduling, rescheduling, and reminders) - Client Follow-Ups (email and phone-based check-ins) - Personal Admin Tasks (school forms, bills, reminders, travel planning) - Document Prep & Formatting (Word, Google Docs, PDFs) - CRM Data Entry and Updates - Online Research and Task Coordination - General Virtual Support tailored to your business or household needs Who I Work Best With: I thrive working with professionals who are: - Visionary but overwhelmed - Organized in their mind, but not in their systems - Juggling work, life, and everything in between - Looking for a long-term partner they can trust, not just a task-doer Tools I Use Confidently: -Google Workspace (Docs, Sheets, Calendar, Gmail) - Microsoft Office (Word, Excel, Outlook) - Slack, Zoom, WhatsApp - CRMs and project management tools (Trello, Asana, HubSpot) - Excel for light financial tasks - Secure file-sharing platforms & online form systems Why Clients Choose Me - Mitzie has been a calm, grounding force in my practice — always professional, thoughtful, and on top of the details.” - She just gets things done. I don’t have to ask twice.” - Mitzie’s communication is always clear, kind, and proactive. She’s exactly the kind of support every busy professional needs.” Location & Availability: I'm based in Jamaica (EST) and available during U.S. business hours. I offer flexible scheduling, quick response times, and a high level of professionalism you can count on — especially when your day is moving fast.
    Featured Skill Communications
    Agile CRM
    Email Management
    Calendar Management
    Receptionist Skills
    Lead Management
    Personal Administration
    Google Docs
    Real Estate Cold Calling
    Appointment Scheduling
    Scheduling
    Phone Communication
    Inbound Inquiry
    English
    Phone Support
  • $12 hourly
    • 4.8/5
    • (8 jobs)
    Hi, I'm Sashena, a Virtual Assistant who specializes in supporting real estate professionals in managing their day-to-day operations. With a strong background in real estate administrative tasks, I specialize in scheduling appointments for property viewings, managing client communications, and supporting the workflow from initial contact through to closing. I have experience working as an Intake Manager for a real estate company, overseeing the entire process of purchasing land from sellers. I handle all aspects of the sale, including client communication, file preparation, requesting due diligence and title reports, recording deeds, and maintaining organized records. I’m proficient in Lofty CRM management, and familiar with Airtable, ensuring all systems are streamlined and up-to-date. Additionally, I have supported business owners by managing their calendars, coordinating appointments, and providing administrative assistance to help increase productivity. If you're looking for someone to manage your business operations, streamline your workflow, and provide excellent client support, I’d love to help! Contact me now to see how I can support your business!
    Featured Skill Communications
    Real Estate Virtual Assistance
    Real Estate Closing
    Real Estate Acquisition
    Administrative Support
    Personal Administration
    Email Support
    Email Communication
    Data Entry
    Microsoft Office
    Typing
  • $20 hourly
    • 4.5/5
    • (9 jobs)
    Need help showing up online while you handle the big-picture stuff? I’m a Marketing-Savvy Virtual Assistant with 5+ years of experience helping service providers, coaches, and real estate pros grow their visibility, build connection, and convert leads through: ✅ Strategic content creation (Instagram, threads, carousels) ✅ Email marketing (Flodesk, Mailchimp, Kajabi, ConvertKit) ✅ Canva graphics & branded templates ✅ Blog writing & repurposing content ✅ Facebook group setup & management ✅ Executive-level admin & client communication I blend marketing strategy + customer service smarts to help you stay consistent and connected to your audience—without the burnout. 💡 Whether you're launching a new offer, trying to stay consistent on social, or finally setting up that newsletter list—you don’t have to do it all alone. Let’s talk about how I can support your content, systems, and sanity. Skills: Virtual Assistant Marketing Assistant Canva Email Marketing Content Creation Blog Writing Newsletter Writing Social Media Management Instagram Marketing Facebook Group Management Real Estate Marketing Copywriting Flodesk Mailchimp ConvertKit Notion Admin Support Executive Assistant
    Featured Skill Communications
    Marketing
    Canva
    Microsoft Excel
    Social Media Content
    CRM Software
    Customer Support
    SaaS
    Customer Relationship Management
    Email Communication
    Email Support
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    As a customer service representative in the offshore/outsourcing industry, I play a key role in the growth of the organization and handle day to day interactions as a front-line consultant by recommending long-term solutions to customers in a timely fashion. I am able to provide first call resolution to reduce repeat contacts while delivering high quality customer service which results in a reduction of escalations.
    Featured Skill Communications
    English
    Customer Care
    Customer Service
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    With over ten years of experience in customer relations, I am confident that I can perform above expectations. I have an associate degree in business. I am experienced with inbound and outbound calls, email handing, client communication and follow-up, appointment setting, creating quotes and phone consults. Proficient in Microsoft Word/Excel/Office, Google Suite, Windows Operating Systems. Eager and willing to learn any new programs or tools needed to complete a task.
    Featured Skill Communications
    Human Resources
    Microsoft Office
    Data Entry
    Leadership Skills
    Sales Presentation
    Customer Support
    General Transcription
    Scheduling
    Social Media Plugin
    English
    Phone Support
  • $20 hourly
    • 5.0/5
    • (15 jobs)
    Welcome to my profile! I'm an experienced virtual assistant, certified digital marketer, and MSc Counselling student with 4+ years of remote experience. My skill set blends digital project management, customer service, and PR/communications, driven by my passion for helping others with personal growth and development. I’m open to roles in mental health, marketing, admin and education such as an intake officer or virtual office assistant in a therapist office or mental health organization, college admissions counselor, academic advisor, international student advisor or career counselor. My Expertise: 🧠 Counseling and Support: My experience in career counseling has equipped me with exceptional listening and empathy skills to provide guidance, support, and a safe space for those seeking assistance in their personal or professional lives. 🌐 Digital Project Management: My background in digital marketing ensures that I can effectively organize and prioritize tasks, making me a reliable choice for overseeing projects related to mental health initiatives and programs. 💼 Digital Marketing Strategy: I'm certified in inbound marketing and digital marketing strategy, which allows me to develop effective campaigns and outreach strategies to raise awareness and promote mental health services. 🤝 Community and Social Media Management: My experience in community management and social media allows me to connect with audiences and foster a sense of belonging, essential for any mental health-related organization. 📞 Customer Service: I approach my work with a customer-centric mindset, ensuring that clients receive the care, attention, and responsiveness they deserve. My Qualifications: 🎓 Mass Communications (Public Relations) from the University of South Florida 📚 Certified Digital Marketing Professional (CDMP) by the Digital Marketing Institute of Ireland 🔗 Additional Information: I'm an INFP, often referred to as "The Mediator," which reflects my reserved, open-minded and understanding nature.
    Featured Skill Communications
    Learning Management System
    Education
    Program Management
    Administrative Support
    College & University
    Career Coaching
    Virtual Assistance
    Project Management
    Customer Support
    Business Development
    Digital Marketing
    Customer Service
    Content Writing
  • $15 hourly
    • 5.0/5
    • (4 jobs)
    I have over ten years of experience in a call center environment, having worked for Conduent with contracts for United Healthcare and Bayer. I have skills in training and managing teams. I have acquired skills in E-commerce, such as using Shopify to process orders, refunds, and all aspects of managing customer orders, with over 3 years of experience. ✅Provide day-to-day management that aligns with the company’s strategic vision. ✅Collaborate with executives to grow and build an industry-leading virtual organization. ✅Implement operational processes, reporting systems, and policies that foster profitability and efficiencies within the company. ✅Build relationships with clients and other professional business relationships. CAREER SUMMARY ✅Data entry and Excellent organization skills ✅Over 10 Years of experts in call center environment ✅Collaborative Team Builder/player; International Cross-cultural skills / Virtual Teams ✅Supervisory Management Skills - Managed a team of 20 staff in the past ✅Tech Savvy eSystems ✅Critical Thinker/Problem Solver/Common Sense - Think on my feet ✅Excellent communication skills, Email, Phone, Chat ✅Detail-oriented; ability to prioritize and multitask and get things done. ✅Takes responsibility for end products - Follows up to the finish line. ✅Highly professional telephone presence; strong customer service mindset and style ✅Excellent professional standards and discretion when taking care of sensitive information ✅Quite dedicated personal office with fast and reliable internet service ✅Fully Available and flexible for any timezone - up to 12 hours a day dedicated to your task.
    Featured Skill Communications
    Technical Support
    Ecommerce
    Customer Support
    Troubleshooting
    Customer Service
    Data Entry
    Customer Satisfaction
    Time Management
    Product Knowledge
    Online Chat Support
    English
    Phone Support
    Email Support
  • $25 hourly
    • 4.5/5
    • (26 jobs)
    I’m a multi-talented freelancer offering expert support in virtual assistance, web design, and content creation. With over 9 years of experience as a Virtual Assistant and Corporate Secretary, I specialize in administrative support, calendar and email management, and optimizing workflows using tools like ClickUp, Trello, and Asana. For the past 2 years, I’ve been creating custom Wix websites, delivering visually appealing, user-friendly designs tailored to each client’s unique needs. Additionally, my 1 year of experience as a Digital Project Manager has honed my skills in coordinating projects, improving team collaboration, and ensuring timely delivery of objectives. Whether you need seamless administrative support, a stunning new website, or help managing and optimizing workflows, I can provide solutions to help your business thrive. Explore My Specialized Profiles: **Virtual Assistance & Project Management **Wix Website Design **Digital Content Creation & Management Let’s work together to achieve your goals—reach out today, and let’s discuss how I can help!
    Featured Skill Communications
    Social Media Content
    Wix
    Project Workflows
    Project Management
    Form Completion
    Online Chat Support
    Travel Planning
    Email Communication
    Administrative Support
    Office Administration
    Phone Communication
    Email Support
    Content Creation
    Social Media Management
  • $7 hourly
    • 5.0/5
    • (20 jobs)
    Hello! I am a highly organized and detail-oriented Administrative Assistant with 9 years of experience providing efficient and reliable support to professionals and businesses. My passion for streamlining processes and ensuring smooth operations drives me to deliver exceptional results. I am skilled in managing calendars, scheduling appointments, and coordinating meetings with internal and external stakeholders. My expertise includes handling travel arrangements, expense tracking, and preparing reports. With a keen eye for detail, I excel in proofreading documents, maintaining accurate records, and managing confidential information with utmost discretion. As a proactive problem solver, I thrive in fast-paced environments, prioritizing tasks effectively to meet deadlines. My strong communication skills allow me to collaborate seamlessly with team members and provide excellent customer service. I am proficient in utilizing various software and tools such as Microsoft Office Suite, Google Workspace, and project management platforms. Whether it's calendar management, email correspondence, data entry, or general administrative tasks, I am committed to delivering prompt and accurate support. I am excited to bring my skills and dedication to your projects, ensuring your administrative needs are met efficiently and effectively. Let's discuss how I can contribute to your success!
    Featured Skill Communications
    Social Media Marketing
    Online Chat Support
    Administrative Support
    English
    Executive Support
    Personal Administration
    Google Docs
    Scheduling
    Microsoft Office
  • $10 hourly
    • 4.9/5
    • (57 jobs)
    I am an excellent writer and customer service representative with great Administrative skill concepts inclusive of speed typing and transcription services. I have many years of writing experience having written and sold many short stories and romance novels in many different genres such as Paranormal, Historical Western, Mail-Order-Bride, Shapeshifter, BWWM, Billionaire Badboy, and Sci-Fi romances. I am quite capable of providing original work of great quality. I have over 12 years of experience as a customer service representative, illustrator, graphic designer, administrative assistant, transcription, and speed typist. I excel in areas such as Live chat, inbound/outbound calls, inbound/outbound emails, and network marketing for Twitter, Facebook, Instagram, LinkedIn, Reddit, and Quora. I enjoy working with my creative abilities as a children's book, character, fine art and sketches illustrator, as well as background creations, and drawings. I am customer focused; service-oriented with great interpersonal and communication skills in regard to phone ethics, email handling, and live chat response, having worked extensively in a face-to-face B2B environment as an account holder and sales assistant executive. I do creative writing as well; with experience in marketing brands and providing original product descriptions which I am quite good at, as I have a vivid imagination and a unique way with words. I have vast experience as a Graphic Designer, Illustrator, Writer, Customer Service Representative, Administrative Assistant | Data Entry Clerk, and Receptionist from previous employment. I am also a quick learner so I can be morphed to suit just about any capacity. If you are seeking a creative Illustrator, Graphic Designer, Customer Service Representative, Administrative Clerk, Virtual Assistant, Transcription, Speed Typist, and Writer, well let me just say, you have found her.
    Featured Skill Communications
    Creative Writing
    Social Media Management
    Online Chat Support
    Social Media Content Creation
    Writing
    Customer Service
    Administrative Support
    Google Workspace
    Illustration
    Data Entry
    Email Support
    Email Communication
    Graphic Design
  • $35 hourly
    • 5.0/5
    • (4 jobs)
    You will receive a course that is detailed, easy to follow, and meet the needs of your learners. You will receive a course that is learner-centered and interactive and user-friendly. I have over 30 years of experience working in the education system from the primary to the tertiary level. I have over 20 years of experience writing courses and working on the development of curricula for early childhood, primary, secondary, and tertiary learners. I am a Teacher Trainer, Lecturer, Tutor, Curriculum Developer, Content Writer, Editor/ Proofreader, and I have conducted several seminars and workshops dealing with various topics and issues in education. I have assisted in the development of the National Standard Curriculum, and I have been working as a Trainer of Trainers for the Ministry of Education in my country. I am a Middle Manager, who is multifaceted. My thirst for knowledge and experience is inexhaustible. My desire for perfection in my work is unmatchable. I am a stickler for time and meet all deadlines. I am also self-directed, detailed, and solution-oriented. I am a native English speaker, who is fluent in the language and has total command of the English grammar, punctuation, and mechanics, that are used in the major English-speaking territories. I utilize both formal and informal writings that are informed by the APA and the MLA writing manuals. Pay rates are negotiable and depend on the magnitude of the work. You will receive a course that is detailed, easy to follow, and meet the needs of your learners. You will receive a course that is learner-centered and interactive and user-friendly. I have over 30 years of experience working in the education system from the primary to the tertiary level. I have over 20 years of experience writing courses and working on the development of curricula for early childhood, primary, secondary, and tertiary learners. I am a Teacher Trainer, Lecturer, Tutor, Curriculum Developer, Content Writer, Editor/ Proofreader, and I have conducted several seminars and workshops dealing with various topics and issues in education. I have assisted in the development of the National Standard Curriculum, and I have been working as a Trainer of Trainers for the Ministry of Education in my country. I am a Middle Manager, who is multifaceted. My thirst for knowledge and experience is inexhaustible. My desire for perfection in my work is unmatchable. I am a stickler for time and meet all deadlines. I am also self-directed, detailed, and solution-oriented. I am a native English speaker, who is fluent in the language and has total command of the English grammar, punctuation, and mechanics, that are used in the major English-speaking territories. I utilize both formal and informal writings that are informed by the APA and the MLA writing manuals. Pay rates are negotiable and depend on the magnitude of the work.
    Featured Skill Communications
    Essay Writing
    Lesson Plan Writing
    Curriculum Development
    Teaching
    Lecture Notes
    Copy Editing
    Teaching English as a Foreign Language Certification
    Customer Service
    Editing & Proofreading
    College & University
    Beta Testing
    Content Writing
    Writing
    Blog Writing
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Hello, my name is Francine, and I am from Jamaica. I have over five years of experience in the secretary field. And more than two decades of experience as a BPO customer service agent and a Researcher. I am trustworthy, hardworking, and committed to what I do. I am self-encourage and quickly adapt to changes within any organization. I have experience in Telephone handling, bookkeeping, Internet research Filing, and Microsoft Word. All assignments would be performed on an Android or HP device. I am certified in work ethics and professionalism, and with my past experience, I was able to carry out all assignments that were given to me with precision.
    Featured Skill Communications
    English
    Phone Support
    BPO Call Center
    Financial Audit
    Receptionist Skills
    Customer Support Plugin
    Customer Support
    Communication Etiquette
    Administrative Support
    Customer Service
    Data Entry
    Microsoft Office
  • $8 hourly
    • 4.9/5
    • (14 jobs)
    My name is Patreena Hutchinson. I am a self-motivated, hardworking and reliable individual. I am a good listener, I offer clear communication skills, attentiveness, and excellent time management. During my studies at the Heart Eastern TVET Institute I studied General Accounting. My course includes Communication in the Workplace. I was taught the Ethical Practices in the working environment and how to attend to, and assist clients in a Professional manner. In all my previous employments, I have gained experience in the field of Customer Service. Within my job tenure, being employed by Symplr, I excel in my job duties,I provide excellent service to new and existing vendors who are trying to gain access to healthcare facilities. I multitask very well,I am a Vendor Support Representative, I take Inbound and make Outbound Calls, I process credentials, answer LiveChats, assign and complete emails, I am a part of their Concierge Team and process specialty Insurance requirements. I am also very persuasive to get reps to Upgrade to a higher subscription bringing more income to myself and the company. I look forward to speaking with you soon.
    Featured Skill Communications
    Time Management
    Microsoft PowerPoint
    Technical Support
    Email Communication
    Email Etiquette
    Customer Service
    Computer Skills
    Microsoft Excel
  • $20 hourly
    • 4.6/5
    • (3 jobs)
    I'm an excellent customer service representative who have always provide a phenomenal service experience to customers. I receive excellent survey results scores and targets are always exceeded
    Featured Skill Communications
    Microsoft Office
    Technical Support
    Typing
    CRM Software
    Phone Support
    Email Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    I am a native English-speaking professional who has acquired over 10 years in the BPO industry in Customer service, Sales, Data Entry and Administration. I've also worked as a virtual assistant for over three years and have had more than eight years of experience and well versed in areas such as administration, market research, basic bookkeeping, preparation of reports, spreadsheets, and communication. I am an ardent and professional individual who strives to complete and deliver a job well before expected. My personal mantra is to commit to my values and to act with integrity and strength at all times.
    Featured Skill Communications
    Cold Calling
    Administrative Support
    Spreadsheet Software
    Email Support
    Customer Service
    Online Chat Support
    Sales
    Online Instruction
    Customer Support
    Data Processing
    Data Entry
  • $22 hourly
    • 5.0/5
    • (19 jobs)
    Experienced in Office administration, Sales (Cold calling, Appointment setting, Lead generation), Customer Service, Customer Retention, Transaction coordination, Construction coordination, and Marketing. With over eight (8) years of professional work experience in several different industries, such as Real Estate, Finance, Fitness, Tech, and the list goes on!
    Featured Skill Communications
    Construction Management
    Office Management
    Office Administration
    Real Estate Transaction Standard
    Cold Calling
    Sales
    Inbound Marketing
    Phone Communication
    Task Coordination
    Customer Service
    Social Media Marketing
    B2C Marketing
    Outbound Sales
    Lead Generation
  • $10 hourly
    • 5.0/5
    • (18 jobs)
    Experienced laboratory chemist, quality management system auditor and implementer, product development specialist with food manufacturing and quality management system certification. Fast reader, researcher and writer, high school STEM teacher with project management experience.
    Featured Skill Communications
    Research Summary
    Internet Survey
    Content Creation
    Editing & Proofreading
    Data Analysis
    Proofreading
    Article Writing
  • $17 hourly
    • 4.9/5
    • (7 jobs)
    Upwork experience: Customer Service Representative/Client Coordinator • Teaming up with the client before the event. • Walking them through what is expected. • Teaming up with the client after the event. • Walking them through the final process. • Preparing Reports for the different Contractors worldwide. • Assists the Secretary General during conferences • Must be able to speak with clients through zoom, phone and email. • Must be punctual have a pleasant personality and enjoy the wedding indus I am currently seeking job opportunities in Administration or Customer Service, I believe that my strong analytical skill and technical experiences will make me a very competitive candidate. The key strengths that I possess for success include: Ensuring overall efficiency and to also communicate effectively I strive for continued excellence Ensure that company objectives are met efficiently I have excellent interpersonal skills Extremely team oriented With a BSc. degree in Business Administration, I have a full understanding of how to execute tasks in a timely manner. I also have experience in learning and excelling at new technologies. Please see my resume for additional information on my experience. I have over ten years of experience in customer service and administration, formerly employed to the International Seabed Authority which is an autonomous international organization established under the 1982 United Nations Convention of the Law of the Sea, presently working as an Administrative Assistant for the Executive Office of the Secretary-General, I performed various tasks such as: • Ensure smooth and efficient information flow within the Executive Office and within other offices; prepares and processes confidential information • Assists international delegates (Russians, the French, Canadians, African and Asian groups etc.) with information as it relates to the Authority • Writing Minutes for Secretary General meetings • Schedule meetings with the relevant Authorities/Delegates • Prepare tables for the Secretary General such as excel (the status of the different countries). • Preparing Reports for the different Contractors worldwide. • Assists the Secretary General during conferences • Drafts memos, letters and other communications; proofreads and edit texts for format, grammer, punctuation and style and ensures that all outgoing correspondence conform to the United Nations standards for format, style and accuracy • Arranging and/or implementing a proper filing system (CD’s and Annual Reports). • Ensure that all the Secretary General’s mails are dealt with in a timely manner (must be stamped read through thoroughly and disbursed to the relevant departments). • All the relevant documents should be disbursed to the relevant delegates during the time of the sessions • Performs a variety of other administrative duties, including leave recording, organization of meetings, room reservations, office supply and equipment orders and inventory updates • Process travel arrangements for the Secretary-General, consultants, experts and meeting participants including liaising with ISA Travel Unit to ensure timely approval of travel authorization • Expected to travel if necessary • Sitting in for the Office Manager when absent • Keeping up-to-date with information on the website of the Authority • Hosting Delegates when they arrive in the country • Manage and prioritise all day to day operations for the reception area and switchboard • To receive and advise visitors in a professional manner • To provide efficient customer service both internally and externally • Performs any other duties as assigned. I also worked in the customer service sector where I worked as a Credit Verification Officer, Customer Service Representative and receptionist. Specific duties were to: • Deliver excellent customer service at all times • Assist HR Manager with interview process (administrative functions) • Assist Marketing/PR Manager • Deal with all Enquiries in a professional manner whether by telephone or in person. • Keep up-to date with current projects to assist the public with the relevant information. • Assist Executive Assistant with all administrative functions. • Assist Financial Controller with accounting Functions such as Accounting schedules, and cheque disbursement. • Assist Project Admin. Assistant with administrative functions. • Ensure that customer’s accounts are analysed accurately • Ensure that branch accounts are verified • Liaise with Credit Underwriters • Ensure that system is updated in a timely manner Ensure that the necessary documents are validated • Ensure that customers have all required documents. • Responsible for maintaining good rapport with clientele • Responsible for calculating commissions for insurance and sales agents • Directed messages, notices and announcements to various members of the staff • Any other duties assigned by the Vice President
    Featured Skill Communications
    Virtual Assistance
    Problem Solving
    Customer Support
    Executive Support
    Phone Communication
    Draft Correspondence
    Data Entry
    Customer Satisfaction
    Office 365
    Time Management
    Personal Administration
    Administrative Support
    Phone Support
    Real Estate
  • $20 hourly
    • 5.0/5
    • (17 jobs)
    Has the ability to convert the least 20 leads into appointments for realtors. Also, the best at making sure customers are completely satisfied with the services, making sure the needs are met.
    Featured Skill Communications
    Virtual Assistance
    Customer Service
    Scheduling
    Outbound Sales
    Customer Support
    Lead Generation
    Sales
    Order Tracking
    Email Support
  • $12 hourly
    • 4.9/5
    • (4 jobs)
    I'm a results-driven and ambitious professional with 4+ years of experience in sales, customer service, and recruitment. My proven track record of success includes talent acquisition, sales growth, and customer satisfaction. I'm skilled in communication, negotiation, and time management, with a strong passion for business growth and development. Throughout my career, I've developed expertise in recruitment and talent acquisition, sales and business development, and customer service and relations. As a recruiter, I've sourced, screened, and placed top candidates in various industries, consistently meeting and exceeding recruitment targets. In sales and customer service, I've provided exceptional customer service, driving sales growth and building strong relationships with clients. I'm excited to connect with like-minded professionals, explore new opportunities in recruitment and sales, and share knowledge and best practices in talent acquisition and business development. Let's connect and see how we can support each other's growth and success!
    Featured Skill Communications
    BPO Call Center
    Customer Support
    Customer Service
    Oracle
    Email Communication
    Recruiting
    Data Entry
    Product Knowledge
    Customer Satisfaction
    Insurance
    Salesforce
    Sales
    Phone Support
  • $15 hourly
    • 4.7/5
    • (5 jobs)
    Are you having a hard time managing the endless stream of administrative tasks that keep your business running smoothly? Most business owners struggle with staying on top of phone call management, email correspondence, and calendar coordination, which takes valuable time away from growing their business. But it does not have to stay that way! I help small business owners streamline their administrative processes so they can focus on what truly matters—growing their business. Hi there! I'm a dedicated Virtual Assistant and Data Entry Specialist with a robust background of 8+ years in corporate administrative work and 3 years of specialized virtual assistance. I am committed to alleviating your administrative burden, enabling you to enhance productivity and achieve your business goals. Effective administrative support is crucial for maintaining smooth business operations. Without efficient administrative support, crucial tasks can slip through the cracks, causing stress and potential loss of revenue. Let’s get you organized and efficient! Let’s have you go from: struggling to keep up with email correspondence and calendar management, losing potential clients due to missed follow-ups and feeling overwhelmed with administrative tasks to: seamlessly managed emails and calendars, prompt and professional communication with clients and focused and stress-free business operations. My Core Competencies: Administrative Support Calendar Management Customer Service Customer Support Email Communication Virtual Assistance Phone Call Management (incoming and outgoing) Data Entry Microsoft Office Suite Google Docs and Sheets Microsoft Excel File Management and Maintenance Online Research Transcription Services Tools I use: Microsoft Office Suite Google Docs and Sheets Microsoft Excel File Management Systems Customer Support Platforms (Help Desk, Live Chat) Online Research Tools Message me here on Upwork if you are ready to elevate your business operations and regain your focus. If any of this sounds interesting to you, message me here on Upwork and let’s talk about how together we can streamline your administrative tasks and enhance your business productivity.
    Featured Skill Communications
    Google Search
    Microsoft Word
    Administrate
    Email Management
    Database Management
    General Transcription
    Online Research
    Google Docs
    Customer Support
    Customer Service
    Administrative Support
    Virtual Assistance
    Data Entry
    Microsoft Excel
  • $57 hourly
    • 0.0/5
    • (2 jobs)
    Project Management for all fields, specializing in Medical applications. VA for a variety of clients. Prefer quick projects, but have long term accounts.
    Featured Skill Communications
    Adobe Inc.
    Project Management Professional
    File Management
    Proposal Writing
    Product Development
    Process Development
    Bookkeeping
    Microsoft Office
  • $20 hourly
    • 4.8/5
    • (15 jobs)
    I am an Attorney-at-Law in the island of Jamaica with excellent research and writing skills, I am however not only limited to doing just that. SKILLS Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets Ability to effectively communicate by telephone, email and written, and the ability to work within a team Attention to detail with a commitment to high quality and accuracy Ability to engender and maintain trust and confidentiality in the provision of administration support Good written and spoken English Ability to use email and Internet applications Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands Well-developed skills and knowledge English typing Ability to communicate clearly and concisely with people at all levels both internally and externally Ability to translate simple documents into English
    Featured Skill Communications
    Legal Research
    Creative Writing
    Legal Drafting
    Microsoft Word
    Essay Writing
    Legal Assistance
    English Tutoring
    Writing
    Legal Writing
    Content Writing
    English
  • $20 hourly
    • 4.6/5
    • (3 jobs)
    I am a web research and data entry professional for small and medium sized businesses, If you are trying to market and grow your business, I am the perfect candidate for you. I am experienced in web research, human resources, all aspects of virtual assistance, customer service and also admin support.
    Featured Skill Communications
    Tech & IT
    US English Dialect
    Recruiting
    Education
    Customer Support
    Clerical Procedures
    Management Skills
    Filing
    Sales
    Biology
    Customer Service
    Team Building
    Payroll Accounting
    Time Management
  • $10 hourly
    • 4.8/5
    • (4 jobs)
    Experienced Customer Service / Sales representatives offering top-notch services with a focus on quality, efficiency, and client satisfaction. I’m dedicated to understanding your project needs and delivering results that exceed expectations. Let’s collaborate to bring your vision to life!
    Featured Skill Communications
    Audiobook
    Active Listening
    Voice Acting
    Email Communication
    Microsoft Word
    Social Media Website
    Telemarketing
    Customer Support
    Data Entry
    Appointment Scheduling
    Sales
    Customer Service
    Online Chat Support
  • $12 hourly
    • 4.7/5
    • (5 jobs)
    You can expect a result driven, time focused and operational efficiency guy to provide solutions with my virtual service. There is no middle grounds to the service I offer, you either accept quality or look elsewhere. With almost a decade of experience in customer service industry and a recently obtained bachelor's degree you would only be taking a risk to not include me in your workforce. I can assure you that I'm goal oriented, tech savvy and a team player with value of continued success to my employer. I have an excellent track record using: Salesforce Zendesk Slack Google docs/ Microsoft Words Google sheets/Microsoft excel Calendly Dropbox and Google drive
    Featured Skill Communications
    WordPress
    Outbound Call
    Inbound Inquiry
    File Maintenance
    Google Workspace
    Google Sheets
    Slack
    Virtual Assistance
    File Management
    Data Entry
    Google Slides
    Microsoft Excel
    Real Estate
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