A Professional with Dynamic expertise and work experience. Expert Executive Virtual Assistant with 6 years of dedicated service, adept at providing comprehensive administrative support to C-suite executives, ensuring smooth operations, and facilitating strategic decision-making. Possessing 4 years of Operations Management experience, I have consistently optimized processes to drive efficiency and bolster organizational effectiveness. As a proficient Revenue Director for 2 years, I have successfully orchestrated revenue growth initiatives, leveraging market insights to achieve sustainable financial outcomes, especially in the Hospitality industry. Complementing this, my 2-year tenure as a Project Manager underscores my ability to orchestrate complex projects with precision, delivering results in alignment with strategic objectives. These credentials underscore my commitment to professionalism and proficiency in navigating diverse operational landscapes
In addition, I'm adept in administrative management, digital marketing, recruitment, customer service, and sales support. My approach prioritizes understanding each client's unique objectives, allowing me to deliver tailored solutions that precisely meet their needs. My track record reflects a commitment to excellence across various areas, aiming not just to assist but to strategically enhance operations. I strive to be a collaborative partner, dedicated to exceeding expectations and driving my clients' success through tailored impactful support.
Experience:
• Operations Management
• Executive Virtual Assistance
• Revenue Management
• Project Manager
• Short-Term Rental/Serviced Accommodation/Vacation Rental Property Management
• Digital Marketing
• Administrative Support (office management systems and procedures)
• Email Marketing
• Social Media Management
• Lead Generation
• Recruitment (job posting, resume screening/review, initial interview, and final interview)
Soft Skills:
• Good Work Ethic
• Positive attitude even under pressure
• Good Interpersonal Skills and Results-Driven
• Critical thinking and Problem-Solving
• Self-motivated and Committed
• People Management
• Time-management
• Resourcefulness
• Adaptability
• Multi-tasking
Communication skills:
● fluent written and verbal English communication skills
Hard Skills:
● Digital Workspace tools and software
- Microsoft Suite 365 and Google Workspace
● Email Marketing tools
- Mailchimp, Gmail, and Outlook
● Social Media Management tool
- Canva, Mailchimp, and Hootsuite
● Recruitment tools
- Workable, Indeed, LinkedIn, Paycom, and Upwork.
● Online Travel Agencies
- Airbnb, booking.com, VRBO, TripAdvisor, Expedia Group, and AGODA
● Property Management Software
- (Smoobu, Guesty, OwnerRez, Hospitable, Tokeet, and Beds24
● Revenue Management Tools
- Pricelabs and Room Price Genie, Swikly, and Charge Automation
● Cleaning Services Software
-Properly.com
● Project Management and Operations Managements tools
- Notion, Monday.com, Asana, and Airtable
● CRM tools
- Salesforce, Zoho, GoHighLevel, and Zendesk
● Team Communication tools
- Slack, Skype, WhatsApp, Microsoft Teams, Google Hangouts
● Cloud phones
- Circle loop, RingCentral, and Google Voice