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Hire the best Community Management Freelancers in Colombia

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  • $60 hourly

    • 5.0/5
    • (7 jobs)
    Hola, contact me if you need: Voice-Over Artist, Translation English & Spanish, Video Producer, Editor, and Copywriter. My experience goes from educational, fiction to corporate content creation, marketing content and my mission is to turn your ideas into a reality. 🧩 Skills: -Videographer and editor -Voice-Over artist -Scriptwriter -Storytelling -Copywriter 🟣 I am: -Proactive -Creativity -Responsable -Attention to detail -Team player ➡️ ¿Want to make your ideas come true? ➡️ Let's talk. Please feel free to contact me so we can have an in-depth discussion of your requirements. Trust me, or trust those who hired me before you, YOUR SATISFACTION IS MY PRIORITY AND YOU WON’T BE DECEIVED.
    Featured Skill Community Management
    Education Presentation
    Spanish English Accent
    Audio Production
    Female
    Creative Direction
    Middle-Aged Adult
    Voice-Over
    Editorial Writing
    Film Editing
    Content Editing
    Creative Writing
    Copywriting
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    As a Graphic Designer | 3D Animator | Video Editor | Virtual Assistant, I specialize in creating impactful visual content that enhances brand identity and engages audiences across multiple platforms. I am dedicated to delivering high-quality, tailored solutions that meet your project needs. Strengths and Skills: - Graphic Design: Expert in developing unique branding materials and social media visuals that resonate with target audiences. - 3D Animation: Proficient in using Blender to create charming characters and dynamic scenes, ideal for storytelling. - Video Editing: Skilled in transforming raw footage into polished, engaging videos and reels optimized for social media. - Virtual Assistance: Experienced in managing social media accounts, responding to comments, and supporting various administrative tasks to enhance workflow efficiency. Notable Projects and Accomplishments: - Developed branding and marketing materials for multiple brands, significantly enhancing their online visual presence. - Created 3D animations for promotional content that increased viewer engagement and retention. - Edited and optimized video content for various clients, improving their social media performance. Education: Currently pursuing a degree in Film and Television, enriching my understanding of visual storytelling and enhancing my design skills. Let’s collaborate to bring your vision to life and elevate your brand together!
    Featured Skill Community Management
    Adobe Illustrator
    Adobe Premiere Pro
    Graphic Design
    Procreate
    Illustration
    Photographic
    Film & Video
  • $6 hourly

    • 5.0/5
    • (17 jobs)
    I am Nidia, a social media content creator and video editor with experience crafting visually appealing content for Pinterest, Instagram, and Facebook using Canva. I design eye-catching graphics, engaging carousels, and impactful Reels to help brands stand out. My Areas of Expertise: 🎨 Content Creation & Video Editing (Instagram, Pinterest, Facebook, YouTube Shorts) 📢 Social Media Management & Community Engagement 🛠️ Virtual Assistance & Administrative Support 📅 Social Media Scheduling (Buffer) 📱 App Testing & Research Tools I Use: ✅ Design & Video Editing: Canva (Carousels, Stories, Reels), CapCut ✅ Social Media Management: Buffer, Later ✅ AI & Automation: ChatGPT, D-ID AI-Generated Video Creation, Gemini, Leonardo AI ✅ File Management: Online converters, PDF editors, and more 💡 Let’s collaborate! I’d love to hear more about your project and see how I can support your business. Invite me to your job post, and let’s create something amazing together! Social Media Content Creator, Canva Expert, CapCut Video Editing, Instagram Reels Editor, Short-form Video Editing, Social Media Virtual Assistant, Buffer Scheduling, Community Management, AI Video Creation.
    Featured Skill Community Management
    Pinterest
    Ecommerce Support
    Customer Service
    Mobile App Testing
    Buffer
    Social Media Content
    Video Editing
    Canva
    Android App
    Spanish
    Social Media Management
    Administrative Support
    Virtual Assistance
    Data Entry
  • $20 hourly

    • 5.0/5
    • (14 jobs)
    Hello everyone! I am a Social Communicator from the University Autonomous of Bucaramanga with emphasis on communication organization and journalism. Winner of the Los Guilles Award, finalist of the National Award for Digital Journalism and the Award Regional Journalism FPS. With experience in internal and external corporate communication, public relations, social networks, web design, graphic design, organization of events, digital marketing, locution, presentation and production. My career includes the Bucaramanga Metropolitana Program How are we going, Prosantander, Newspaper 15, Soy Autónomo TV and Unab Radio.
    Featured Skill Community Management
    Digital Marketing
    Video Production
    Copywriting
    Marketing Strategy
    Email Marketing
    HootSuite
    SEO Strategy
    Voice Recording
    Wix
    Content Creation
    Facebook Ads Manager
    Email Communication
    Canva
    Social Media Marketing
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    Hi! I'm Angela, an Industrial Designer with a passion for creating visually compelling products. My background bridges the gap between functionality and aesthetics, allowing me to craft not only usable but also stunning designs. I have experience working on brand identity and marketing materials, ensuring a consistent brand image across all platforms. A lifelong learner, I'm always eager to take on new challenges and expand my skillset. In addition to industrial design, I enjoy creating illustrations, adding a creative spark to all my projects. Let's collaborate and bring your vision to life! Service Offered: Graphic Design: Including brand identity, logo design, and illustration. (Adobe Illustrator, Adobe Photoshop, Canva, and Procreate) UX/UI Design: Crafting user-friendly and visually appealing interfaces. (Figma) Slides Design: Creating impactful presentations to tell your story. (Canva, google slides, Microsoft PowerPoint) Virtual Assistant: Providing administrative and creative support to streamline your workflow. (slack, teams, notion, dropbox, Google Docs, office suite) Brand Identity Development: Building a cohesive brand image across all platforms. Translation: spanish to english and english to spanish Why Choose Me: Fast Turnaround: I understand that time is of the essence, so I make sure to deliver all projects on time and within budget. Quality Work: I'm committed to providing high-quality work that meets or exceeds your expectations. Communication: I value clear communication with clients and make myself available to answer any questions or concerns. Eager to Learn: As a freelancer, I'm always eager to learn and grow, and I continually improve my skills to provide better service to clients.
    Featured Skill Community Management
    Marketing Strategy
    Organizational Plan
    Scheduling
    Virtual Assistance
    Data Entry
    Social Media Design
    Branding & Marketing
    Figma
    Adobe Illustrator
    Adobe Photoshop
    Adobe InDesign
    Layout Design
    Procreate
    Vector Graphic
  • $35 hourly

    • 0.0/5
    • (4 jobs)
    🌟 Upwork Top Rated Talent 🌟 A dynamic and results-driven marketing and project professional with over 6 years of experience in marketing management, complemented by a Master’s degree in Project Management from EAE Business School. I am dedicated to enhancing brand image, driving organic user engagement, and achieving significant growth through data-driven strategies. Professional Summary I am an experienced project manager and marketing professional with a proven track record of driving organic user engagement, managing growth, and optimizing SEO and SEM. My expertise lies in planning and monitoring marketing strategies that elevate customer satisfaction and enhance brand visibility. I am adept at managing complex projects, ensuring they are completed on time, within scope, and budget, and delivering exceptional results. Key Roles & Accomplishments Marketing Manager at Eymaq Inc. • 📈 Increased organic growth by 40% through innovative social media strategies. • 🌟 Organized major events, acquiring key major customers. • 🚀 Boosted brand visibility by 25% through cross-channel projects. Marketing Director at Pineda Laboratories • 💬 Increased social media engagement by 60% with comprehensive digital strategies. • 📦 Led product launches that boosted sales by 40% in the first quarter. • 🛒 Managed Amazon account, increasing online sales by 35%. Marketing Associate at EPK Kids Smart • 🎯 Surpassed audience targets by 150% with effective digital strategies. • 👍Increased social media engagement by 40%. • 📊 Exceeded monthly objectives, boosting follower count by 25%. Project Manager at Alianza Constructora • 💰 Administered monthly company expenses, ensuring project goals were met within budget and scope. • 🏆Supervised teams, achieving a 95% success rate in meeting monthly goals. • 🤝 Maintained exceptional client relationships, resulting in a 30% increase in client satisfaction. Services Offered Project Management • 🗂️ Comprehensive planning and execution of marketing projects. • 🛠️Supervising and coordinating cross-functional teams. • 📅 Monitoring project progress to ensure timely and successful completion. • 💼 Managing budgets and resources efficiently. Marketing Strategy • 📢 Development and implementation of digital marketing strategies. • 🔍 SEO and SEM optimization to drive organic growth and visibility. • 📱 Social media management and engagement strategies. • 🎉 Coordinating and executing product launches. Account Management • 🗂️ Managing client relationships and ensuring customer satisfaction. • 📈 Overseeing account growth and engagement. • 📊 Utilizing CRM tools like Salesforce and Hubspot to optimize client management. Skills & Tools Account Management • Building and maintaining strong client relationships. • Strategic planning and execution for account growth. • Proficient in CRM tools like Salesforce and Hubspot. Digital Marketing • Developing and implementing comprehensive digital marketing strategies. • Expertise in SEO/SEM to enhance online visibility and drive organic traffic. • Proficient in social media management and engagement strategies. Project Management • Proficient in project management tools such as Notion, Trello, and ClickUp. • Experienced in supervising cross-functional teams and managing complex projects. • Skilled in budget management and resource allocation. Technical Skills • Familiar with tools for data analysis and performance tracking. • Experienced in automation and streamlining processes for efficiency. Content Creation • Skilled in creating engaging content for various digital platforms. • Proficient in using content management systems like WordPress. I am passionate about helping businesses achieve their goals through effective project management and innovative marketing strategies. Let's connect to discuss how I can help your team drive growth and success. 🚀
    Featured Skill Community Management
    WordPress
    Canva
    Marketing Strategy
    Account Management
    Project Management
    Marketing Management
    Event Planning
    Social Media Content
    Social Media Management
    Brand Management
    Administrative Support
    Marketing Analytics
    Marketing
    Digital Marketing
  • $15 hourly

    • 5.0/5
    • (16 jobs)
    Do you need someone who can handle multiple tasks efficiently and professionally? I’ve got you covered! With experience in various areas, I adapt quickly and work independently to help you stay organized, productive, and stress-free. What can I do for you? ✅ Content Creation – Communication strategies, content development, copywriting, graphic design for digital and print media, video editing, KPI tracking, article writing, community management, and social media management (Facebook, Instagram, Twitter, LinkedIn, Pinterest), and more. ✅ Graphic Design – Creating impactful visuals for your brand, AI-powered design, and more. ✅ Marketing Support – Branding, promotional strategies, visual and written content, and more. ✅ Human Resources & Administration – Recruitment, hiring, employee well-being, coaching, and talent management. ✅ General Assistance – Writing, scheduling, email management, customer service, financial administration, project management, and more. 📩 Invite me to your project, and I’ll respond promptly! I’m confident we’ll make a great team.
    Featured Skill Community Management
    Campaign Copywriting
    CapCut
    Adobe InDesign
    Illustration
    Adobe Photoshop
    Notion
    ChatGPT
    Virtual Assistance
    Copywriting
    Content Creation
    Human Resources
    AI Image Generator
    Canva
    Microsoft Office
  • $30 hourly

    • 4.5/5
    • (35 jobs)
    Struggling to Grow Your Social Media Presence, Increase Engagement, or Drive Sales? You’ve found the right person! I’m Grace, a Top-Rated Social Media Marketing Specialist and Digital Marketing Expert with 10+ years of experience helping businesses like yours build a strong online presence, attract their ideal audience, and boost revenue. Whether you’re a global brand or a small business, I deliver customized strategies with proven results. Let’s turn your social media into a powerhouse of engagement and sales! Social Media & Digital Marketing Services ✅ Social Media Growth & Strategy – Organic and paid strategies to increase reach, engagement, and followers. ✅ High-Quality Content Creation – Eye-catching graphics, creative videos, and compelling copywriting that drive interactions and conversions. ✅ Facebook & Instagram Ads – ROI-focused ad campaigns designed to generate sales and maximize conversions. ✅ Influencer Marketing & Brand Collaborations – Partnering with top influencers to boost credibility and expand reach. ✅ Community Engagement & Management – Strengthening customer relationships and increasing brand loyalty. ✅ Email Marketing & Automated Sales Funnels – Data-driven email sequences to convert leads into loyal customers. ✅ SEO Blog Writing & Copywriting – Keyword-optimized, engaging content that drives organic traffic and enhances brand authority. ✅ Performance Tracking & Analytics – In-depth reports to measure success, refine strategies, and optimize growth. ✅ Bilingual Expertise (English & Spanish) – Culturally relevant content for the U.S. and Latin American markets. Why Work With Me? 🔹 Data-Driven Strategies – Every campaign is based on analytics, insights, and trends to ensure maximum ROI. 🔹 Results-Oriented Marketing – I focus on engagement, conversions, and long-term brand growth. 🔹 Tailored Solutions for Every Business – Whether you’re a startup or an established brand, I create custom strategies that fit your needs. I don’t just create content, I develop powerful, results-driven social media and digital marketing strategies that help brands scale, engage, and sell. Ready to elevate your social media presence and drive real business growth? Let’s connect today!
    Featured Skill Community Management
    Social Media Design
    Blog Writing
    Digital Marketing
    Market Research
    Instagram
    Facebook
    Social Media Content Creation
    Social Media Marketing
    Social Media Content
    Social Media Advertising
    Influencer Marketing
  • $20 hourly

    • 4.4/5
    • (20 jobs)
    🌟𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗿𝗲𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗶𝗺𝗽𝗿𝗲𝘀𝘀𝗶𝘃𝗲 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗮𝗻𝗱 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝘁𝗼 𝗹𝗲𝘃𝗲𝗹 𝘂𝗽 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱🚀 🌟 Do you want to create a powerful presence on social media? But... ➡️Your knowledge in social media is limited ➡️You want to spend more time doing what you do best: GROWING YOUR BUSINESS! ➡️You have a "good" online presence but you know it can be BETTER. ➡️Your brand visuals are not consistent with your vision ➡️The content does not align with the strategic objectives of your business If you said yes to either of these, then you’ll want to keep reading... Hi, I'm Mafe 👋 𝗦𝗼𝗰𝗶𝗮𝗹 𝗺𝗲𝗱𝗶𝗮 𝗺𝗮𝗻𝗮𝗴𝗲𝗿 🚀 I help businesses create 𝗰𝗮𝗽𝘁𝗶𝘃𝗮𝘁𝗶𝗻𝗴 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 and a 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 to achieve their goals✨ You can focus on the other important tasks of growing a business, while I take care of implementing strategies that help you reach your ideal audience, create a strong online presence and increase your results through social media. This is how I help you win the social media game👇: 📸 Content creation to captivate your target audience. 💡 Winning strategy to achieve your brand goals. 🤝 Audience interaction to create connection and engagement with your audience. 📲 Inbox management. ⭐ Influencer marketing to reach new people through influencers in your niche. Experience in: 👉 Retail 👉 Local business 👉 Shoes store 👉 Fashion brands 👉 Service providers 👉 Personal brands 𝗟𝗲𝘁❜𝘀 𝘁𝗮𝗹𝗸 𝘁𝗼 𝘁𝗼 𝘀𝘁𝗮𝗿𝘁 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱 𝗮𝗻𝗱 𝗽𝗿𝗲𝘀𝗲𝗻𝗰𝗲 𝗼𝗻 𝘀𝗼𝗰𝗶𝗮𝗹 𝗺𝗲𝗱𝗶𝗮📲⭐ Looking forward to working together! - Mafe Jiménez
    Featured Skill Community Management
    Facebook Ad Campaign
    Social Media Advertising
    Media Buying
    Organic Traffic Growth
    Instagram Marketing
    Social Media Engagement
    Video Editing
    Viral Marketing
    Digital Marketing Strategy
    Copywriting
    Facebook Advertising
    Social Media Content
    Graphic Design
    Content Creation
  • $9 hourly

    • 4.1/5
    • (8 jobs)
    Account manager with more than a year of experience in the implementation, monitoring and optimization of digital campaigns in Search, Social and Programmatic crafts. I have knowledge of platforms such as Google Ads, Bing Ads, Business Manager, Pinterest, Snapchat, Reddit, Sprinklr, The Trade Desk and Campaign Manager; Additionally, I have experience as a community manager, social media skills, and digital design. I consider myself a proactive person, with skills to obtain and analyze information, plan, manage and execute projects, with a willingness to learn new things and gain knowledge.
    Featured Skill Community Management
    Social Media Marketing
    Social Media Engagement
    Content Strategy
    Email Marketing
    English to Spanish Translation
    Google Ad Manager
    Amazon Advertising Console
    Sprinklr
    Digital Marketing
    Canva
    Adobe Premiere Pro
    Microsoft Ads
    Content Creation
    Copywriting
  • $10 hourly

    • 4.0/5
    • (4 jobs)
    With more than 3 years of experience in Corporate Communication, Digital Marketing and Content Marketing, I am here to transform your needs into concrete and successful solutions 🚀 I am a decisive person, with a high sense of responsibility and attention to detail, skills that allow me to manage communication effectively and strategically. What can I do for you? ✍️ Copywriting ▪️Creating persuasive and optimized content for different platforms. ▪️Writing articles and blogs that capture attention and generate traffic. ▪️Content development for websites and landing pages that convert. 📱 Community Management ▪️Online community management, fostering engagement and interaction. ▪️Moderation of comments and messages, ensuring a fluid and professional communication. ▪️Analysis and reporting of metrics to improve community strategy. 📈 Social Media Strategy ▪️Design and implementation of social media strategies aligned with your business objectives. ▪️Creation and programming of engaging and relevant content for your audience. ▪️Performance monitoring and analysis to optimize social media campaigns. 🗓️ Content Management ▪️Planning and scheduling content to maintain a constant and consistent presence. ▪️Use of tools such as Canva to design attractive and professional graphics. 📢 Digital Marketing ▪️Creation and management of Email Marketing and SMS bulk campaigns that generate results. ▪️Development of digital marketing strategies to increase your brand's visibility and reach. ▪️Data and metrics analysis to adjust and improve campaigns. 📖 Other services ▪️Preparation of press releases and official communications. ▪️Research and writing of journalistic articles with a focus on veracity and relevance. ▪️Proofreading and editing to ensure quality and accuracy. Don't hesitate and get in touch to start working together! 🤝
    Featured Skill Community Management
    Spanish
    Canva
    WordPress
    SMS
    Proofreading
    Blog Writing
    Digital Marketing
    Social Media Management
    Graphic Design
    Marketing Communications
    Communication Strategy
    Social Media Content Creation
    Email & Newsletter
    Copywriting
  • $5 hourly

    • 4.4/5
    • (7 jobs)
    🌟 Expert Administrative & Data Entry Virtual Assistant 🌟 With solid experience in business management, customer service, logistics, imports, and occupational health, I’m here to make your tasks easier. I’m skilled at managing confidential information, making smart decisions, and communicating clearly to solve problems and improve processes. Here’s what I offer: ✅Spanish is my native language 🇪🇸💬👂 ✅ Fast and accurate data entry 📊 ✅ Reliable virtual administrative support 📌 ✅ Strategic planning to help your business grow 📈 ✅ Building strong customer relationships 🤝 ✅ Smooth logistics and operations coordination ⚙️ I’m focused on making sure everything runs smoothly and efficiently so your business can thrive. Let me support you with top-notch administrative services that fit your unique needs!
    Featured Skill Community Management
    Reputation Management
    Microsoft Excel
    AppSheet
    Colombian Spanish Dialect
    Virtual Assistance
    Social Media Marketing
    SEO Competitor Analysis
    SEO Keyword Research
    Data Entry
    Spanish
    SEO Content
  • $40 hourly

    • 4.9/5
    • (48 jobs)
    I am a highly accomplished fashion designer and astute fashion project manager, boasting an extensive and illustrious career spanning over 7 years. At the helm of a prestigious fashion consulting agency, I lead a dynamic team of fashion design professionals renowned for their exceptional skills in designing, producing, and nurturing powerful clothing brands. My design creations have graced the world's most prestigious runways, including Milan and Paris Fashion Week, and have earned accolades with features in distinguished publications such as Vogue Magazine, Elle, and Harper's Bazaar. My expertise encompasses a comprehensive skill set: - Fashion Project Management - Fashion Design - Fashion Styling/Production - Art Direction - Branding and Marketing - Creative Direction - Clothing Manufacturing I am enthusiastic about exploring new opportunities and ready to bring my passion, creativity, and expertise to your team. If you are seeking a visionary professional to elevate your fashion endeavors, I welcome the opportunity to connect and discuss how we can collaborate for mutual success.
    Featured Skill Community Management
    Graphic Design
    Label & Packaging Design
    Photo Editing
    Marketing Strategy
    Art Direction
    Wardrobe Styling
    Fashion Design
  • $14 hourly

    • 5.0/5
    • (2 jobs)
    Are you looking for a Digital Marketing Strategist? My name is Julian I am an expert marketer from Colombia. I have broad experience in digital communication, social media strategy and community managment for different companies in B2B and B2C industries. Here are the main services I can offer for your business - Content Creation for social media channels - Social Media Strategy, - Social Media Reports, - Creativity for social media - Strategic long and short term for your social media channels My most common service is Social Media Strategist this service includes this below: - Brand positioning in the market. - Market anaylisis - Benchmarking - Social listening with different tools - Social Media channel analysis - Audit content in all social media channels - KPI's for social media channels The above is a representation of my most common services. I also have expertise in SEO, content optimization and business analysis.
    Featured Skill Community Management
    Content Calendar
    Benchmarking
    Content Analysis
    SEO Keyword Research
    Social Listening
    Social Media Content
    Content Strategy
    Social Media Marketing
    Social Media Marketing Strategy
    Google Analytics
  • $75 hourly

    • 4.8/5
    • (36 jobs)
    You’re looking for a Social Media Marketing EXPERT who lives and breathes Social Media but most importantly, knows how to utilize it to scale a business, am I correct? an build a rock-solid strategy to drive your business forward and take your online presence to a new level while removing as many things as possible off of your plate so you can focus on more IMPORTANT things within your business… am I correct?🚀 You’ve come to the right place! At the time that you are reading this, I am currently looking to take on several more clients searching for that ideal person to help in completely taking over these tedious tasks for years to come. If you think that we would be an excellent fit for each other, here’s how we can find out. 👇 1). Let’s hop on a 15-minute call so we can chat, get a quick rundown of you and your business, and then diagnose any key areas that you might need help with so we can develop a kickass strategy. 2). After going over your end goal, I will be completely upfront with you and tell you if we are a great fit or not. I value my clients’ time as well as mine so let's be as efficient as possible. 3). If you like my suggestions and ideas then we can go ahead and run with it, where I immediately start implementing everything full force… or we will decide that, after all, we aren’t a great fit and you can take action on your own (which is no problem). The only downside to this is you might gain a HUGE bit of insight and steps that you can instantly implement in your business after our call. So it’s a no-brainer. To simply put it… I look forward to our call so shoot me a message, we can have a chat, and most importantly… see if we can share some future success down the road! Talk to you soon, Brian
    Featured Skill Community Management
    Google My Business
    Social Media Strategy
    Content Development
    Content Calendar
    Brand Strategy
    Social Media Content
    Content Creation
    YouTube Video
    TikTok Video
    Instagram Reels
    Content Marketing
    Video Strategy
    Content Strategy
    Social Media Management
  • $20 hourly

    • 4.8/5
    • (6 jobs)
    As a dedicated Customer Success Manager with over six years of experience, I thrive on building meaningful client relationships and driving results. My professional journey spans industries such as banking, CPA services, e-commerce, and marketing, where I’ve honed my ability to understand diverse client needs and deliver tailored solutions that maximize satisfaction and retention. I specialize in being the voice of the customer, advocating for their goals, and guiding them toward success. With a proven track record of achieving high Net Revenue Retention (NRR), exceptional CSAT scores, and successful upsell initiatives, I am passionate about turning customer feedback into actionable insights that enhance their journey. Clients are at the heart of every business, and my role is to ensure their experience is seamless from onboarding through every stage of their journey. Whether it’s addressing challenges, identifying growth opportunities, or streamlining processes, I am committed to creating loyal customers who see long-term value in the partnerships we build. Looking ahead, I aspire to continue innovating within the customer success field, leveraging technology and human connection to elevate experiences and deliver measurable impact. If you’re here to connect, collaborate, or discuss new opportunities, I’d love to hear from you. Thank you for visiting my profile!
    Featured Skill Community Management
    Administrative Support
    Translation
    Social Media Marketing
    Phone Communication
    Hosting Zoom Calls
    Marketing
    Spanish to English Translation
    Customer Experience Management Software
    Google Calendar
    Customer Support Plugin
    English to Spanish Translation
    Customer Experience
    Marketing Advertising
    Customer Service
  • $20 hourly

    • 5.0/5
    • (13 jobs)
    I’m a curious and driven marketing professional with 7 years of experience in digital marketing. Over the years, I’ve had the chance to work with companies across a variety of industries, including software development, fashion, PR, technology, beauty, food, and more. I’ve also worked as an Account Manager, Project Manager, and Client Success Manager, where I’ve built strong client relationships, led projects, and kept everything organized. I’m a strong communicator, a problem-solver, and someone who always meets deadlines while delivering quality results. These skills have helped me drive success and deliver value to my clients. Here are a few areas where I really shine: -Project & Account Management -Client Success -Marketing Strategy -Content Strategy & Creation (social media, blogs, websites, landing pages, etc.) -Social Media Management -Copywriting -Email Marketing -Market Research -Branding -Graphic Design -Optimizing Customer Journeys -Service Blueprint Design -Photography & Video Editing for Social Media With a strong instinct for spotting opportunities and excellent communication and writing skills, I create unique, high-quality content while managing client accounts and projects smoothly. I’d love to bring my experience and insights to your projects. Feel free to reach out if you have any questions or would like to connect!
    Featured Skill Community Management
    Customer Service
    Email Marketing
    Service Design
    Media Relations
    Graphic Design
    Task Coordination
    Executive Support
    Content Creation
    Blog Content
    Copywriting
    SEO Writing
  • $10 hourly

    • 5.0/5
    • (15 jobs)
    Hello! Thank you for viewing my profile. My name is Sara, and I am a bilingual Executive Virtual Assistant specializing in marketing support, translation, and transcription. As an engineering student with a strong attention to detail, I offer services in proofreading, editing, and writing in both English and Spanish. Skills and Expertise: Fast Typing Proofreading & Editing Data Entry Transcription (English & Spanish) Translation (English & Spanish) Virtual Assistance Email List Building Creative Design (Logos, Canva, Piktochart, Genially) I am also proficient in using various Adobe applications. Let me help you achieve your project goals with precision and efficiency. Looking forward to collaborating with you!
    Featured Skill Community Management
    Genially
    Customer Service
    Canva
    Social Media Management
    Colombian Spanish Dialect
    Proofreading
    Email Communication
    Communications
    Typing
    Microsoft Office
    General Transcription
    English
  • $7 hourly

    • 4.7/5
    • (3 jobs)
    My name is Leidy González. I am passionate about creating engaging content for brands. My services range from content creation and planning to social media management, product photography, and video editing. With over 4 years of experience creating content for brands such as Delartecafe, Dr. Doggy, Tienditas, and more, I ensure that each piece of content not only meets but exceeds your expectations.
    Featured Skill Community Management
    Social Media Content
    Content Management
    Content Editing
    Content Creation
    Content Calendar
    Customer Support
  • $70 hourly

    • 0.0/5
    • (3 jobs)
    ⭐ During my time in the Mighty Networks Team, I’ve helped thousands of Hosts build, grow, and manage thriving communities. I have direct technical, strategic, and community-oriented training in all aspects of the platform, and I’ll be happy to use this knowledge and experience to make the community you envision a reality! 🔵 From building an optimized network structure to creating subscription bundles and branding your community beautifully, we’ll review the steps needed to bring your vision to life, create a user experience that tells your story, and prepare strategies to turn your visitors into loyal members and ambassadors. ✨ Here’s how we can turn your idea into a vibrant and engaged community: • Community Design and Set-Up • Pricing Strategy and Value Journey • Creation of Subscription Plans and Bundles • Member User Experience and Onboarding • Community Engagement Plan and Strategy • Launch Strategy • Mighty Networks Audit • Community Management and Support • Visual Elements and Graphics • Consultations, Trainings, and Tutorials • Course Development • And more… I’ll be your right hand in building the high-quality community that your members deserve. Shoot me a message and let’s build your community! 😄 Note: All services provided here are completely independent of Mighty Networks. Hiring consulting services does not create any type of business relationship with Mighty Network as a company, and my freelance services are not associated with Mighty Networks.
    Featured Skill Community Management
    Social Media Management
    Content Creation
    Online Community
    Community Development
    Course Creation
    Creative Strategy
    Business Coaching
    Social Customer Service
    New Member Onboarding
    Community Management Software
    Community Engagement
    Community Strategy
  • $18 hourly

    • 5.0/5
    • (4 jobs)
    My name is Sara Vial, I’m a designer specialist in social media and ads. I have a huge experience managing social media, I’ve managed over 30 accounts all of them with exceptional progress and results. I have experience creating Facebook (meta) Ads for over 20 accounts, all of which increased their sales dramatically. I have experience working with several brands, creating web pages, apps, and everything related to user interface and user experience design. Also, I have experience creating brand identity, logos, and all kinds of visual help.
    Featured Skill Community Management
    WordPress
    UX & UI
    Social Media Ad Campaign
    Facebook Ads Manager
    Social Media Content Creation
    Social Media Advertising
    Cards & Flyers
    Product Design
    Adobe XD
    Adobe Illustrator
    Figma
    Adobe Photoshop
    Graphic Design
  • $15 hourly

    • 5.0/5
    • (14 jobs)
    ¡Welcome to my profile! I hope that by the end of this read, you'll have a better understanding of who I am. My name is Valentina Rangel, and I hold a Bachelor's degree in Business Administration. I have a deep-seated passion for developing systems that streamline decision-making, enhance communication, and improve team management. I have four years of proven experience in high-level leadership positions such as: Chief of Staff for Kmeleon (AI Sotfware Solutions Company) ▶️ Oversight of the Human Resources domain, specifically encompassing recruitment, onboarding, offboarding, and performance evaluation. ▶️ Administration of internal documentation. ▶️ Supervision of internal communications. ▶️ Coordination and facilitation of executive meetings. ▶️ Tracking of objectives and key performance indicators. ▶️ Establishment of departmental goals and objectives. Chief of Staff - Rolli Shades ▶️ Leadership in transitioning the entire manual sales system to HubSpot CRM. ▶️ Management of internal communications. ▶️ Execution of presentations and proposals for clients. ▶️ Monitoring of objectives. Chief of Staff - Mercury Marketing Agency ▶️ Advising the CEO and the management team on strategic decisions. ▶️ Onboarding clients and managing their expectations. ▶️ Overseeing interdepartmental communication to keep objectives aligned. ▶️ Leading the development and implementation of programs to optimize internal processes and create systems for smoother internal communication and decision-making. ▶️ Acting on behalf of the CEO in client meetings. ▶️ Tracking progress towards strategic goals and providing regular updates. Canva.com - Outreach Specialist (Leading in Colombia and Mexico) ▶️ Leadership in Outreach and Linkbuilding for Colombia and Mexico. ▶️ Management of internal communication with partners and allies. ▶️ Report writing. Slasify - Singapur Company ▶️ Leadership in expanding the company in the Latin American market. ▶️ Managing communication with clients. ▶️ Delivering sales pitches. ▶️ Market Analysis. Highlighted Skills: Within my skillset, I can assure you that with me, you will find a solution in terms of: 🔺Goal Management: I thrive on diving into strategic planning to ensure every action aligns with both internal and external expectations. 🔺 Process Optimization: I take pleasure in making contributions that streamline internal processes and enhance communication. 🔺 Planning and Implementation: Through kindness and cordiality, I've successfully coordinated strategic planning and overseen the flawless execution of projects. I'm eager to learn about your project, and I'm confident you'll enjoy getting to know me as well. Testimonial: "Valentina has been crucial to our expansion and success. Her ability to manage complex projects and her positive attitude have propelled our program to unprecedented achievements." - Testimonial from a satisfied client.
    Featured Skill Community Management
    Customer Engagement
    Search Engine Optimization
    Blog Writing
    Blog Content
    Community Engagement
    Social Media Website
    Instagram
    English to Spanish Translation
    Copywriting
    Data Entry
    Spanish
    Social Media Content Creation
  • $18 hourly

    • 5.0/5
    • (2 jobs)
    Graduated in advertising from the Jorge Tadeo Lozano University in Bogotá- Colombia. Experienced in customer service and in the development of commercial strategies. High sense of responsibility and commitment to established goals, ability to work in teams and lead, ability to adapt to changes, responding to them with a great critical sense. Charismatic and proactive.
    Featured Skill Community Management
    Branding
    Content Creation
    Interpersonal Skills
    Graphic Design
    Instagram
    Product Knowledge
    Cooking
    Marketing Advertising
    Communication Strategy
    Customer Support
  • $17 hourly

    • 5.0/5
    • (1 job)
    Bilingual finances professional with an emphasis in Marketing, highly adaptable, great learning capacity, proactive with an orientation for achievement and detail, leadership and good communication skills. I've worked as an eCommerce analyst and IT Assistant where I've had to back multiple projects in different areas such as support, finance, product, implementations and business. Also, I've worked as an Assistant Case Manager.
    Featured Skill Community Management
    Financial Analysis
    Digital Marketing Strategy
    Advertising
    Finance & Accounting
    Internet Marketing
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    Dedicated business professional with experience in customer service, analytical customer service, analytical skills and attention to detail. My goal is to is to be part of a company that feels like a family; oriented to support teamwork to optimize everyone's work in a professional and friendly in a professional and friendly manner where everyone's efforts are valued.
    Featured Skill Community Management
    Spanish Tutoring
    Voice Acting
    Latin American English Accent
    Male Voice
    Digital Marketing
    Voice-Over
    American English Accent
    Video Editing
    Language Interpretation
    Voice Recording
    Translation
    Search Engine Optimization
    English
  • $10 hourly

    • 4.9/5
    • (2 jobs)
    ✅ SOCIAL MEDIA ✅ BRANDING & RESEARCH ✅ ESCRITURA -SEO ✅ GRAPHIC DESIGN ✅ LEADERSHIP, TRAINING AND MANAGEMENT ✅ADMIN WORK ✅ VIRTUAL ASSISTANT(AV) ✅ FASHION ¡Hola! De profesión diseñadora de modas con énfasis en Branding, marketing y comportamiento del consumidor. Para ampliar mis conocimientos antes de crear mi propia marca, escogí realizar varios proyectos independientes, para aprender del mundo laboral, para ayudar a mas personas/marcas/emprendimientos con mis conocimientos y habilidades, y es muy satisfactorio poder ser parte de cada uno de ellos, porque también cada uno siempre ha aportado tanto desde lo profesional como lo personal. _____________________________________ I am a fashion designer by profession with an emphasis on branding, marketing and consumer behavior. To expand my knowledge before creating my own brand, I chose to do several independent projects, to learn from the working world, to help more people/brands/businesses with my knowledge and skills, and it is very satisfying to be part of each of them, because each one has always contributed both professionally and personally. I can help with: 📱SOCIAL MEDIA * Creación de presencia digital / Creation of a digital presence * Optimización de perfiles / Profile optimization * Creación perfil Google mi Negocio /Google My Business * Creación de objetivos y estrategias para presencia digital / Creation of objectives and strategies for digital presence * Estrategias para redes sociales / Social media strategies * Investigación de contenidos y palabras clave / Content and keyword research * Planeación y creación de calendario de contenido / Social media setup & management * Publicaciones en redes sociales * Interacción y seguimiento de comunidad en redes sociales./Community Manager * Seguimiento y análisis de métricas / Metrics tracking and analysis. * Gestión y creación de blogs / Blog management and creation 👩‍💻BRANDING & RESEARCH * Análisis de marca / Brand analysis * Segmentación del publico / Audience segmentation * Creación de identidad visual / Creation of visual identity * Branding * Brenchmark * Investigación de tendencias / Trend research * Keywords 📝ESCRITURA -SEO * Contenido para blog (SEO) / Blog content (SEO) * Copywrite para redes sociales /Social Media Copywrite * Artículos periodísticos / Journalistic articles *Artículos académicos / Academic articles 🎯LIDERAZGO - FORMACIÓN - GESTIÓN * Creación de documentos de proceso / Process Docs Creation * Gestión de equipos/ Team Management * Gestión de proyectos de diseño, marketing, administrativos / Management of design, marketing and administrative projects. * Gestión de eventos / Event management * Formación de productos / Product training 💻TRABAJO ADMINISTRATIVO * Data entry * Investigación en Internet /Internet Research * G-suite (Google Docs, Google Sheet, etc.) * Recolección y organización de correos electrónicos e información de contacto / Collecting emails and contact information * Conversión de archivos (PDF a Excel/Word) / File Conversion (PDF to Excel/Word) * Commerce (Follow-up email) * Creación de reportes básicos / Creating basic reports (reports on weekly task, deliverables,sales) 🎨DISEÑO * Creación de plantillas para redes sociales / Creation of templates for social media * Diseño para presentaciones / Presentation design * Edición de video / Video editing * Diseño de carteles y folletos / Posters and brochures design * Diseño de documentos / Document design * Diseño de infográfias/ Infographics design 🛍FASHION * Creación de marca/Brand creation * Linea de diseño/ Design line * Branding * Segmentación de consumidor/ Consumer segmentation * Moodboard * Creación de colección/ Collection creation * Administración de marca/ Brand management * Manejo de equipo/ Team management * Creación de piezas gráficas para redes sociales / Creation of graphic pieces for social media * Edición de videos / Video editing * Investigación de tendencias/ Trend research
    Featured Skill Community Management
    Content Creation
    Task Coordination
    Content Planning
    Digital Marketing Strategy
    Spanish
    Operational Planning
    Blog Content
    Business Planning & Strategy
    Digital Project Management
    Facebook
    Instagram
    SEO Writing
    Social Media Marketing
  • $7 hourly

    • 4.8/5
    • (7 jobs)
    I'm an administrative assistant with strong customer service skills, I have more than 3 years of experience as a costumer service representative and 2 year of experience as an administrative assistant. Experienced Community Manager with a strong background in social media. Passionate about building engaging online communities and leveraging social platforms to drive interaction and growth. I have a bachelor degree in Modern Languages which has given me high proficiency in English and basic knowledge in French and German.
    Featured Skill Community Management
    Social Media Account Integration
    Digital Marketing
    Translation
    Transcript
    Creative Writing
    Customer Support
    Teaching English
    Bilingual Education
    Microsoft Office
    Office Design
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