Hire the best Community Management Freelancers in Guatemala
Check out Community Management Freelancers in Guatemala with the skills you need for your next job.
- $5 hourly
- 5.0/5
- (3 jobs)
As a passionate person for service and provide value to customers, I pride myself into making sure that your standards are met and customers are satisfied with the attention and service they get. Highly organized, dedicated and responsible are just among the skills and qualities I identify with. My eagerness to learn and to my best allows me to adapt to different scenarios and situations, in order to achieve the best results possible. Among my previous experience are. - Customer Service through chat or phone - Sales and Negotiation - Community Management for influencers and companies. The tools I use - Adobe Suite to generate attractive content for social media. - Salesforce as CRM tool - Metricool to manage all social media platforms (and working on each one individually too) - Google Drive Suite (google docs, excel, PowerPoint) - Microsoft Office SuiteCommunity Management
Virtual AssistanceCritical Thinking SkillsData EntryTranslationProofreading - $20 hourly
- 5.0/5
- (8 jobs)
I’m Heidy Ascoli, a Marketing & Publicity student and Social Media Manager with experience in copywriting, digital marketing, and content creation. As the Creative Director of my own marketing studio, I’ve developed expertise in developing and executing social media strategies, copywriting, script writing, video scripting, transcription, and content creation. I have over two years of experience as a Quality Analyst, ensuring adherence to policies, identifying areas of improvement and delivering feedback sessions. I’d love the opportunity to contribute my skills to your team. Let me know how I can help!Community Management
Social Media StrategyVideo EditingAdobe Premiere ProAsanaCoachingSlackGoogle WorkspaceMarketingSocial Media ContentCopywritingAdobe IllustratorAdobe PhotoshopCanvaGraphic Design - $12 hourly
- 3.1/5
- (3 jobs)
Hi, I’m Jason, a bilingual (English/Spanish) Customer Support and Escalation Specialist with 3+ years of experience across telecom, energy, education, and SaaS. I’ve handled everything from technical support and billing to Level 3 escalations, temporary supervision, appointment setting, and QA for digital platforms. I’ve also contributed to team training and performance improvement initiatives (SWAT Team – AT&T) and helped evaluate new hire waves. Here’s what I bring: ✅ Calm, clear, and professional communication — even under pressure ✅ Escalation handling with empathy, policy judgment & full ownership ✅ Appointment setting and coordination (Pearson Vue, AT&T) ✅ QA reviews and light SEO/UX feedback on websites ✅ Voice/script-based lead outreach and structured follow-ups ✅ Experience in training and supporting new agents ✅ Organized, proactive, and fast to adapt to new tools and processes 💲 My rates vary by role: Agent-level roles (inbound support, appointment setting): $8–$10/hr Advanced roles (QA, team support, supervisor/escalation lead): $12–$15/hr If you need someone who can take care of customers, support your systems, or lead with reliability, I’m ready to help.Community Management
Video AnimationBook EditingData AnalysisOnline CommunityOnline Chat SupportEmail CopywritingEmail CommunicationTechnical Project ManagementTechnical SupportPhone CommunicationServerCustomer Service - $13 hourly
- 5.0/5
- (4 jobs)
Real Estate Marketing I Architectural & Interior Design I Client Management I Digital Assets Result-oriented, with high adaptability and learning skills, eager to add diversity and resourcefulness to my profesional profile.Community Management
ArchitectureContent MarketingAdobe Inc.Interior DesignFurniture Design3D ModelingSketchUpResidential Design - $20 hourly
- 5.0/5
- (1 job)
Hi there! 👋 I'm Mariana, a passionate Social Media Manager and Content Creator. With a knack for crafting engaging and impactful content. My approach is all about creating authentic and relatable content that resonates with your audience. From developing comprehensive social media strategies to crafting compelling copy and eye-catching visuals, I've got you covered. But what I'm really drawn into is Copywriting. My true passion is in storytelling, script writing and writing content that sells. I understand the importance of a strong online presence in today's digital world, and I'm here to help you elevate your brand and connect with your audience in a meaningful way. Let's work together!Community Management
Virtual AssistanceMarketingGoogle WorkspaceMicrosoft ExcelAdministrative SupportCopywritingCanvaSocial Media ManagementSocial Media ContentContent CreationContent WritingAdobe Photoshop - $16 hourly
- 5.0/5
- (3 jobs)
Welcome! I am Victoria, social media manager that specializes in growing businesses' accounts by executing online strategies that help their profiles reach the right audience. I have edited 300+ short form videos and written 100+ scripts for social media growth, focusing on creating content that feels like a business and a client were meant to find each other. Your business can achieve this in a matter of months: 1. Reach without borders: you will reach thousands of people from all over the country or the world 2. More traffic to your business. 3. Strengthen your business' online presence: position yourself as an authority before your competition achieves it. You are in the right place if: 1. 🚀You want to maximize your growth on social media. 2. 🥇You want your business to be perceived as an authority in your industry. 3. 🤗You want to build a strong community with your audience. 4. 🎁You feel that your product/service has great potential that is not being used to the fullest. 5. 🕖But you don't have the time, or you don't know where to start, or you want to SAVE so much trial and error to find the right strategy for your social media. What I offer? 1. Organic growth on social networks: I believe in marketing that feels like a love story in which the customer feels that they were meant to find what you offer. 2. Monthly content strategy: creation of content aligned with your business goals. 3. Creation, editing and publication of content based on the latest trends on social networks. 4. Metrics analysis and reports: what did we do right and what could be improved?Community Management
SEO Keyword ResearchCopywritingVideo EditingContent CreationSocial Media Management - $10 hourly
- 5.0/5
- (3 jobs)
Remote Receptionist Qualifications**: - Speak English & Spanish - experience as a receptionist, in a Law Firm. - Excellent communication skills, with a friendly and empathetic approach. - Proficiency with scheduling (e.g., Zoom, Calendly). - Strong organizational skills and keen attention to detail. - Ability to work independently in a remote setting with a reliable internet connection and quiet workspace.Community Management
Leadership SkillsTypingCommunicationsActive ListeningServerPhone CommunicationTechnical SupportCustomer Service - $50 hourly
- 0.0/5
- (0 jobs)
Soy una persona apasionada y dedicada, con experiencia en diversas áreas. Me considero una persona curiosa y siempre estoy dispuesto a aprender y mejorar.Community Management
- $50 hourly
- 0.0/5
- (0 jobs)
RELEVANT SKILLS Quality Customer Service Experience in drafting reports and documents. Analytical and critical thinking. Cultural awareness and adaptability.Community Management
- $40 hourly
- 0.0/5
- (0 jobs)
I have more than 10 years of experience in customer service, doing cases by email and chat. Also have experience in customer service face to faceCommunity Management
Customer Service - $40 hourly
- 0.0/5
- (0 jobs)
site: .ataliachavez.com , Focused on the image and aesthetics of companies to improve their brand. | Websites creative design Content Management and Administration and Social MediaCommunity Management
Facebook Ads ManagerGoogle Ads Account ManagementCapCutCopywritingGrowth StrategyProject ManagementGoogle CalendarNotionCanvaMarketing ManagementMarketing StrategyMarketing PlanMarketingSocial Media Management - $19 hourly
- 0.0/5
- (1 job)
- Overwhelmed by the constant demand of running ads, managing messages, and keeping your social media active? - Frustrated with cookie-cutter marketing strategies that don't align with your business goals? - Struggling to find a flexible, no-limits solution for your Facebook and Instagram ad campaigns? - Are you looking for a tailored solution to drive more sales, streamline communication, and boost your online presence? If the answer to any of these is yes, you are in the right place. With over 4 years of experience in Facebook & Instagram Ads, Manychat chatbot development, and social media management, I offer a comprehensive service that saves you time and delivers real results with a personalized, results-driven approach. Here’s what sets me apart: - Unlimited campaigns: I know businesses need flexibility. That’s why I offer unlimited campaigns to get you the best possible outcomes, no limits. I don’t just run ads—I offer unlimited, tailored campaigns based on your business needs. From increasing your ROI to lowering customer acquisition costs, my goal is to work closely with you to deliver measurable results that your business needs, not limit your growth. - Personalized strategies: Every business is unique. I take the time to understand yours and create a tailored strategy that aligns with your goals, from boosting sales to enhancing your online presence. - Full-service ad management: From personalized digital strategies to ad creation, constant optimization, and detailed reporting, I handle every step of the process to maximize your ROI, increase sales, and lower your customer acquisition cost. - Chatbots that work for you: I develop and optimize chatbots on Manychat for everything from customer support to automating Instagram DMs, allowing you to save time and engage with your audience effectively 24/7. - All-in-one social media management: I offer a full social media service, including strategy, pro-level content creation, scheduling, analytics, reporting, and more to help you grow your followers, improve engagement, and strengthen your brand. Let me take the weight off your shoulders so you can focus on running your business while I handle your digital marketing needs. If you're ready to take your business to the next level, let’s work together and create a marketing strategy that gets real results and saves you time! Get to know me. Been in marketing for more than 4 years now, I'm also an economist and an entrepreneur. With my background in economics and data-driven results, I ensure that every campaign is optimized not just creatively, but also statistically to maximize ROI and minimize costs. As an entrepreneur myself, I understand the unique challenges businesses face and bring that experience to help my clients grow.Community Management
Instagram PluginChatbotChatbot DevelopmentFacebook Ads ManagerManyChatFacebook AdvertisingFacebookInstagramSocial Media ManagementSocial Media Marketing - $7 hourly
- 0.0/5
- (0 jobs)
🎥 YouTube Content Specialist | Scripts, Thumbnails & Shorts that Engage I help YouTube creators grow their channels with content that connects. With years of experience in YouTube content creation, I specialize in: ✅ Writing engaging scripts that retain viewers ✅ Designing eye-catching thumbnails that boost clicks ✅ Creating and editing short-form videos (Shorts/TikToks/Reels) ✅ Researching viral trends and content ideas ✅ Managing online communities to increase engagement I’ve worked on multiple channels—handling everything from brainstorming video ideas to optimizing content for growth. Whether you need help with just one part of your content or want someone who understands the full pipeline, I’m here to support your vision. Let’s build something your audience will love.Community Management
Community EngagementCopywritingContent StrategyContent WritingCanvaSocial Media CopySocial Media ContentYouTube ViewsYouTube ThumbnailYouTube VideoYouTube ShortsYouTubeVideo TranscriptionScriptwriting - $7 hourly
- 0.0/5
- (1 job)
With over three years of experience in the call center industry, I’ve developed strong skills in customer service, technical support, and sales. At a leading call center in Guatemala City, I assisted customers with billing inquiries, processed payments efficiently, and provided reliable technical support. These roles helped me build excellent communication and problem-solving skills, especially when working with diverse clients in English. In addition to my professional background, I’m dedicated to delivering top-notch service and creating meaningful connections with customers. I understand the importance of tailoring solutions to meet each client’s needs and exceeding their expectations. If you’re looking for someone who is reliable, detail-oriented, and committed to helping your business grow, I’d love to work with you!Community Management
Virtual AssistanceSales CallLanguage InterpretationAI Writing GeneratorPhone CommunicationEmail TemplateBPO Call CenterCounterWebsite BakerEnd User Technical SupportWritten LanguageCustomer ServiceCustomer CareCustomer Experience - $8 hourly
- 0.0/5
- (1 job)
Hi! I'm Sebastian, a hybrid professional passionate about making businesses grow through technology, sales strategy, and digital marketing. My approach is simple: I understand the business objectives and then build and execute the plan to achieve them. Whether you need a SaaS Sales expert who can master the full sales cycle with CRMs like HubSpot, Odoo, and Pipedrive, or a digital strategist to design and launch your next Meta campaign using AI to optimize conversions, I'm your guy. I don't just define the strategy; I also execute it. I design engaging content in Canva and Figma, develop your e-commerce store on Shopify or Wix, and can even build a no-code app with Glide. My experience as the founder of Lux Factory has given me a 360° perspective, from supplier management and logistics to ensuring an exceptional customer experience. If you're looking for someone who doesn't just understand the theory but also rolls up their sleeves and builds the solution, let's talk!Community Management
SpanishSocial Media DesignOffice 365Virtual AssistanceMarketing StrategyCRM SoftwareWeb DesignCanvaSales & MarketingSalesSales CallPhone CommunicationCustomer Service - $8 hourly
- 0.0/5
- (0 jobs)
Hi! I’m Daniel — a friendly, reliable, and detail-oriented professional with several years of experience in customer service, tech support, and back office operations. Whether it’s handling live chats, resolving issues through email, or supporting users with technical problems, I take pride in creating smooth and positive experiences for customers. I also bring experience as a bilingual interpreter and translator (English–Spanish), which has helped me work with international teams and communicate clearly across cultures. If you're looking for someone who communicates well, adapts quickly, and truly cares about helping your business run efficiently — I’m here to help! Let’s work together to make your operations even betterCommunity Management
Technical SupportPhone CommunicationCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I am a dedicated and detail-oriented professional with solid experience in customer support, administrative assistance, and task coordination. I excel at managing schedules, organizing workflows, and solving problems with efficiency and empathy. With strong communication skills and a proactive mindset, I bring proven expertise in conflict resolution and client satisfaction. I am also highly proficient in digital tools and platforms, and I thrive in dynamic, remote work environments.Community Management
Organizational StructureOrganizational BackgroundResolves ConflictMultitaskingCalendar ManagementPhone CommunicationCustomer Service - $12 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE: Talented, Innovative, and Bilingual Mass Communications major with expertise in media production, costumer service, digital content creation, and broadcasting, graduating from Wiley University. Passionate about storytelling, journalism, and public relations, with hands-on experience in video editing, photography, and radio production. A dedicated team player with strong leadership skills, developed through international athletic competition. Seeking opportunities to apply media, communication, and marketing skills in a dynamic professional environment while contributing to the achievement of organizational goals and successes.Community Management
Customer ServiceTeam FacilitationBilingual EducationCustomer Satisfaction - $28 hourly
- 0.0/5
- (0 jobs)
I'm a hard-working person, focused on results and achieving established goals and objectives. I love exceeding the expectations of my superiors and myself. I'm a family man, and they motivate me to be someone who strives for my goals. I have experience ranging from entry-level administrative positions to leadership positions. I've led teams of up to 18 people, and I've also been in charge of logistics, reporting, and other administrative roles.Community Management
ServerCustomer Service - $25 hourly
- 0.0/5
- (0 jobs)
Charismatic and sociable professional with a strong command of English (B2), providing customer service and technical support. My background includes experience in sales, accounting support, and English teaching. I excel in effective communication and possess strong skills in illustration and digital design. I aim to contribute value in dynamic environments.Community Management
Tutoring2D IllustrationLogo DesignTranslationLive Interpretation - $10 hourly
- 0.0/5
- (0 jobs)
Resumen Profesional Profesional dinámico y orientado a resultados, con una sólida y diversa trayectoria en gestión de relaciones con clientes, liderazgo de equipos multidisciplinarios y transformación digital. Demostrada capacidad para liderar iniciativas estratégicas y gestionar operaciones complejas en los sectores inmobiliario, turístico y de BPO/call center. Agente Inmobiliario: Desarrollé sólidas habilidades de negociación y comunicación, logrando cierres exitosos y una alta satisfacción del cliente. Gerente de Turismo DMC: Dirigí la planificación estratégica y las operaciones, creando experiencias de viaje impactantes, optimizando recursos y mejorando la calidad del servicio. Agente y Supervisor en BPO/Call Center (10 años): Lideré equipos de alto rendimiento, optimicé sistemas de gestión del desempeño e implementé mejoras de procesos para aumentar la eficiencia y calidad del servicio.Community Management
Phone CommunicationTechnical SupportTechnoTechnical Project ManagementCustomer Service - $45 hourly
- 0.0/5
- (0 jobs)
Data Manager con sólida experiencia en soporte técnico, sector bancario y gestión de datos. He trabajado en Tigo Guatemala en verificación de tickets y en banca en análisis de riesgos y autorización de cheques. Poseo certificaciones Cisco y dominio de protocolos IPv4/IPv6. Actualmente, gestiono la digitalización de datos en una plataforma para pacientes con leucemia, optimizando procesos y asegurando precisión en la información clínica. Me destaco por mi enfoque analítico, atención al detalle y capacidad para trabajar bajo presión. Habilidades clave Soporte técnico y resolución de incidencias Gestión y análisis de datos clínicos Protocolos IPv4 e IPv6 Análisis de riesgos bancarios Certificación Cisco Mejora de procesos Liderazgo y trabajo colaborativoCommunity Management
TechnoServerTechnical SupportTechnical Project ManagementPhone CommunicationCustomer Service - $12 hourly
- 0.0/5
- (0 jobs)
Professional Summary Multilingual customer service and hospitality professional with over 15 years of experience in guest services, smart home security support, and team training. Proven ability to resolve complex customer issues, train new team members, and manage escalation processes efficiently. Fluent in Spanish, English, and French. Strong background in reservations systems, logistics, and culinary services.Community Management
ServerTechnical SupportCustomer Service - $5 hourly
- 0.0/5
- (0 jobs)
PRE SENTA CIÓN Me considero una persona con iniciativa que le gusta trabajar en equipo con mucha facilidad a la hora de hablar en publico con un gran sentido del compañerismo y siempre estoy dispuesto a dar la milla extra con objetivos y metas claras, me gusta superarme a mi mismo día con día con nuevos retos y oportunidades, soy una persona muy disciplinada y constante que sigue un objetivo hasta cumplirlo. INTERESES Mi mayor interés en este momento de mi vida es poder destacar en la universidad y en mi trabajo para poder abrirme un camino en la empresa que me de la oportunidad para poder salir adelante y ser una persona de éxitoCommunity Management
Customer ServiceTechnical Project ManagementPhone Communication - $30 hourly
- 0.0/5
- (0 jobs)
I am a clinical psychologist that has worked as a teacher, tutor, community manager and now, I am a mom. I want to work remotely to take care of my girls but I am very organized and responsible. Willing yo work and help other people. I love spelling, grammar and communicating with others. Open to hear your offer!Community Management
Virtual AssistanceAdministrative SupportTranscriptTutoring - $6 hourly
- 0.0/5
- (0 jobs)
My principal purpose is to help you with any task in which you need help to make your work and life easier. I have experience working as a freelancer for over six years. I'm a Virtual Assistant with experience in Data Entry, Document Creation, Customer Service, Marketing, and Market Research. I have a high comprehension of English, both in reading and listening, and I have a good level of writing. My Native Language is Spanish. I'm organized, detail-oriented, efficient, self-taught, positive, proactive, solution-oriented, with principles and values. Good team player. It will be a pleasure to be part of your project. I know how to use the following Tools: • Microsoft Office (Excel (pivot tables, filters, graphs, among others), Word, PowerPoint) • Google (Drive, Docs, Sheets, Slides, Forms, Calendar, My Business, Contacts, Gmail) • Design and Editon Programs (Photoshop, Canva, Prezi, Explaindio, Corel VideoStudio) • Social Media (Facebook, Instagram, Twitter, WhatsApp, WhatsApp Business, YouTube, Pinterest) • Adobe Muse • HandBrake • ChatGPT I consider that clear and regular communication is essential to perform successful work, so let's keep in touch with each other.Community Management
Latin American Spanish AccentFreelance MarketingDataTablesCopywritingReview WebsiteSummary ReportSurvey Question WritingSurvey Data AnalysisGrammar & Syntax ReviewData EntryCustomer ServiceVirtual AssistanceSpanishReport Writing - $15 hourly
- 0.0/5
- (0 jobs)
I am a dental student. I have the skills, ability and time necessary to develop myself in remote work focused on the customer service sector. Due to the area in wich I study, I can work in customer service. I have English and Microsoft certificates also I can translate scientific, medical and basic texts.Community Management
Digital Project ManagementData EntryDocument TranslationTranslationOrder ProcessingCustomer ServiceCall Center ManagementOnline Chat SupportPhone SupportEmail SupportVirtual Assistance Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.