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Hire the best Community Management Freelancers in Illinois

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  • $55 hourly

    • 5.0/5
    • (9 jobs)
    👋 I may be new to UpWork, but I'm not new to Marketing. I am a creative and innovative Fortune 500 and former United Nations marketer with 6+ years experience as a Social Media Strategist and Communications Specialist. 📱I'm seeking clients who need social media content creation and management, as well as copywriting, strategy development, email marketing and more. 🏆 When I have a goal, I use creativity, data and sheer will to achieve it. If you're intrigued, let's chat. 📍 I'm currently residing in Chicago, IL. SKILLS Social Media Management | Content Creation | Community Engagement | Data-Driven Marketing | Influencer Collaboration | Brand Strategy | Copywriting | SEO | Project Management | Graphic Design | KPI Tracking | Marketing Automation | Public Relations | Negotiation | Content Marketing | Influencer Management | Blog Writing TECHNOLOGY AND SOFTWARE Adobe Creative Suite | Sprout Social | HootSuite | LinkedIn Recruiter | Later | Google Suite | Slack | AirTable | Microsoft Office | Canva | Google Analytics | CRM (Salesforce) | Social Media Platforms: X (Twitter), Instagram, LinkedIn, TikTok, YouTube, Facebook | MarketMuse | Oktopost | SEMRush | Mailchimp | Convert Kit EDUCATION M.A., Master’s in International Relations | Geneva School of Diplomacy | Geneva, Switzerland B.A., Bachelor’s in Philosophy, Minor in Hispanic Studies | UNC | Chapel Hill, North Carolina CERTIFICATIONS Google Data Analytics Certificate - 2023 Google Project Management Certificate - 2023 Google Digital Marketing & e-Commerce Certificate - 2022 SheCodes Basic HTML/CSS/Javascript Certificate - 2021 The Founder Institute - 2018 LANGUAGES English (Native), Spanish (Fluent), French (Proficient)
    Featured Skill Community Management
    Video Editing & Production
    Content Marketing
    Content Creation
    Social Media Strategy
    Social Media Management
    Copywriting
    Influencer Marketing
    Growth Strategy
    Adobe Creative Suite
    Search Engine Optimization
    Graphic Design
    Social Media Marketing
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    I can help you build your Discord Server, your vision towards instant possibility, let us make everything easier for you :) Also, let me be your Discord Moderator/Chatter/Community Manager. My team and I specializes in organic chats as well as hype the gen-chat. We have different skillsets with knowledgeable chatters and moderators. This is my new interest since communication is life for me. I love the role of managing, moderating a community and engaging with my audience as I market my product at its best. I love being involved in Green Projects, Charity Projects, Gaming Projects and of course the NFT and Crypto life! I also have been teaching ESL to Korean, Japanese, Taiwanese and Vietnamese students in all ages. Helping them with their accent, intonation and pronunciation is my best asset. I make it simple and efficient.
    Featured Skill Community Management
    Telegram
    Communications
    Community Engagement
    English Tutoring
    Blockchain, NFT & Cryptocurrency
    Community Moderation
    Administrative Support
    Voice Recording
    Community Outreach
    Online Chat Support
    Discord
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    I have more than two years of experience in the world of hospitality and tourism, I am capable of performing in any assigned role, responsible, creative and proactive
    Featured Skill Community Management
    Techno
    Graffiti
    Customer Service
    Server
    Technical Project Management
    Technical Support
    Phone Communication
    Problem Resolution
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Liz, a community engagement expert with over a decade of experience fostering meaningful connections, driving engagement, and building vibrant spaces that deliver value to both businesses and members. What I Bring: - Community Strategy: Crafting actionable plans to grow and sustain communities, from launching to long-term success. - Content Creation: Developing posts, campaigns and discussion prompts that spark conversation and align with your brand. - Social Media Engagement: Driving activity across platforms like Twitter, Threads, Instagram and TikTok to boost visibility and engagement. - Event Management: Hosting webinars, AMAs, and live Q&A sessions to deepen community connections. - Analytics and Reporting: Measuring impact and providing actionable insights to track growth and ROI. I thrive in collaborative environments and adapt quickly to different tools and workflows. Whether you're launching a community from scratch or need help amplifying an existing one, I'm here to help you make it impactful.
    Featured Skill Community Management
    Community Goals & KPIs
    Community Strategy
    Customer Care
    Community Engagement
    Community Moderation
    Influencer Research
    Influencer Outreach
    Influencer Marketing
    Community Development
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    In my career I have held many different roles with different skill sets. Often times I have had to be a self-starter or even a self-learner to obtain the necessary knowledge to get the job done. I believe we never stop learning and I enjoy the process of increasing my knowledge and taking on new challenges. I believe that by having diverse proficiency only makes me stronger as I can borrow from those past experiences to move forward. I have worked both in the corporate world and in small business. I am equally comfortable taking a sales call as I am organizing a back office. Also I love to teach, learn and believe in the principle of leadership through service. I also have a background in public speaking, writing, social media and graphic arts. In short, I have copious amounts of experience in all realms of business I also have over 20 years as an entertainer/Deejay with a career spanning from the theatre to radio. I am also a Paranormal Investigator.
    Featured Skill Community Management
    Factory & Supplier Auditing
    Alternative Dispute Resolution
    Quality Inspection
    Quality Audit
    Quality Assurance
    Phone Communication
    Customer Service
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I’m a professional life coach dedicated to helping people break through limiting beliefs and gain clarity. My coaching focuses on creating deep connections and giving clients the confidence and tools to build meaningful relationships, both personally and professionally. With over a decade of experience living in Spain, I use neuroscience-backed techniques to guide individuals through career transitions, mindset challenges, and life changes. Whether you're changing careers, launching a business, or setting boundaries to avoid burnout, my coaching is practical, results-driven, and personalized. With a background in community management and executive education, I’ve always worked closely with people. What sets me apart is my reliability, warmth, and authenticity. I’m committed to helping clients unlock their full potential and create lives that feel aligned with who they truly are.
    Featured Skill Community Management
    Bilingual Education
    Health Coaching
    Executive Support
    Microsoft Office
    Cultural Adaptation
    Time Management
    Community Engagement
    Problem Resolution
    Organizational Plan
    Active Listening
    Career Coaching
    Life Coaching
    Coaching
  • $55 hourly

    • 0.0/5
    • (0 jobs)
    I work in accounting and I have experience in the customer service field. My first job ever was at Target and at 16 I was the youngest one in our store that had the most sales of red cards that they promoted me to run my own floor which was the beauty and health department . If you need services or to create formats I can help! I have knowledge in Microsoft and Excel I am a visual learner and a fast learner Eager to learn new experiences
    Featured Skill Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $100 hourly

    • 0.0/5
    • (0 jobs)
    I'm a digital community manager, organizer, and project manager with 8+ years of experience building and growing communities (online and in-person), fundraising, and facilitating events (online and in-person). Here's what I can help you with: - project management from start to finish - building partnerships, processes, and user journeys - facilitation, whether that's a meeting, an external facing call, or a team bonding retreat - writing! newsletters, social media posts, grants — they'll be in good hands Let's work together!
    Featured Skill Community Management
    Partnership Development
    Nonprofit Industry Consulting
    Government & Public Sector
    Relationship Management
    UX Writing
    Grant Application
    Program Management
    Fundraising Presentation
    Team Facilitation
    Facilitation
    Community Strategy
    Community Development
    Market Research
    Project Management
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I have worked many different jobs and many different roles. I've been the guy at the bottom of the totem pole and the guy at the top. And all the jobs I've done communication is most important. Whether you are just starting out or just needing some help I have what it takes to get you to the next level. Efficiency is key.
    Featured Skill Community Management
    Technical Project Management
    Server
    Customer Service
    Phone Communication
  • $85 hourly

    • 0.0/5
    • (0 jobs)
    I am a Customer Experience (CX) and Voice of the Customer (VoC) strategist with expertise in customer insights, CX systems transformation, and workforce development. I specialize in helping organizations optimize VoC and CX programs, advanced analytics, and employee training to improve customer satisfaction, retention, and operational efficiency. 💡 Expertise: ✔ CX & VoC Maturity Assessments – Identify gaps & build CX roadmaps. ✔ VoC Advanced Analytics (VoCAL) – Predict trends, reduce churn & drive insights. ✔ Customer Journey Mapping – Improve engagement & service delivery. ✔ Project & Change Management – Lead CX/VoC integration initiatives. ✔ Leadership Training & Workforce Development – Strengthen teams & performance. Systems and Tools: SAP, Genyesis, Qualtrics, JD Power, OMS, Oracle, Spend Dynamics, Power BI and many more!
    Featured Skill Community Management
    Customer Service
    Technical Project Management
  • $15 hourly

    • 0.0/5
    • (2 jobs)
    ⭐⭐⭐⭐⭐ “I had an exceptional experience working with Jonathon from start to finish. The communication and ability to accommodate my own personal vision have been top-notch. I highly recommend for anybody looking to expand their business.” Hello! My name is Jonathon Jacome, and I am a co-founder of Jacome Ventures, a successful digital marketing agency. I bring years of hands-on experience in transforming brands through strategic social media management and content creation. My team and I have worked with many companies and clients worldwide including:  ✅ Yuool USA (Forbes 30 under 30) ✅ Oro Azul Tequila (~$300k Evaluation)  ✅ University of Illinois in Urbana-Champaign ✅ KPMG Advisory (~20 Billion Estimated Revenue per Year) ✅ PIE App (~$1 million Evaluation) ✅ Over 20 clients served worldwide  🌎  ⭐Here’s what I can bring to your project⭐ ✅ SOCIAL MEDIA MANAGEMENT Content Creation Account Set-up Caption Copy Hashtag Curation Scheduling Content Influencer Marketing Strategy Development Weekly Reporting ✅ PLATFORMS Instagram Facebook Tiktok ✅ CONTENT CREATION Social Media Content Photo + Video Instagram Stories Instagram Highlights Custom Content Calendar ⭐Why you should choose me over other freelancers⭐ ✅Client Reviews: I focus on providing value to all of my clients and earning their TRUST. ✅Over-Delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW" ✅Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients. ✅Resilience: reach out to any of my current or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. ✅Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understanding all situations with empathy, and genuinely wanting to improve my client's situations. 🏆Reviews and feedback from trusted clients 🏆 “Jonathon made expanding on ideas and bringing visions to life seamless. With their fast turn around time and attention to detail, it made for a partnership that could be trusted! I would recommend Jacome Ventures to any new brands looking to start expanding their image and likeness!” “Jonathon and Jacome Ventures were professional from start to finish. I appreciated the commitment, follow ups & fast turnaround for any changes to be made. Highly recommend for any business or artist looking for custom graphic designs.” “Jacome Ventures was a personable and professional company the entire design process. Not only did one of their representatives take the time to meet with me to discuss my personal vision for the design, they also made sure to incorporate design elements that were important to me. Would recommend them to anyone needing marketing and design support.”
    Featured Skill Community Management
    CapCut
    Canva
    Instagram
    Instagram Story
    Instagram Post
    Social Media Marketing
    Instagram Reels
    Influencer Marketing
    Social Media Marketing Strategy
    Social Media Content Creation
    Social Media Account Setup
    Social Media Management
  • $30 hourly

    • 4.8/5
    • (8 jobs)
    Are you struggling to keep up with ever-changing social media trends and algorithms? I'm here to help you take the guesswork out of social media management so you can focus on what you do best — growing your business. 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐫𝐢𝐧𝐠 𝐭𝐨 𝐭𝐡𝐞 𝐓𝐚𝐛𝐥𝐞 ✨ Whether it's 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦, 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤, 𝐓𝐢𝐤𝐓𝐨𝐤, 𝐨𝐫 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧, I stay on top of algorithm updates and trends, so your brand stays relevant. ✨ I craft posts that speak to your audience and showcase your brand’s unique story, from eye-catching visuals to compelling copy. ✨ Say goodbye to random posting. I develop consistent content calendars that align with your brand goals and keep your audience engaged. ✨ I’ll handle comments, DMs, and feedback so your community feels heard, valued, and connected. ✨ I track key metrics to refine your strategy, ensuring every post brings you closer to your objectives. 𝐖𝐡𝐲 𝐈’𝐦 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 Four years ago, I set out to build my digital presence from scratch, growing a business brand account to over 500K followers and a meme page to over 223K. By leveraging audience insights, fostering genuine engagement, and staying ahead of social media trends, I achieved significant organic growth. I know firsthand what it takes to captivate an audience and convert followers into fans. With this experience under my belt, I’m ready to help your brand maximize visibility, engagement, and loyalty across all your social channels. 𝐓𝐨𝐨𝐥𝐬 𝐈'𝐯𝐞 𝐔𝐬𝐞𝐝 𝐰𝐢𝐭𝐡 𝐏𝐫𝐞𝐯𝐢𝐨𝐮𝐬 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 Airtable, Asana, Buffer, Canva, Capcut, Hoot Suite, Meta Business Suite, Sprout Social, Social Pilot, Adobe Photoshop, WordPress, Ads Manager, ManyChat, Google Analytics, Facebook Insights, Instagram Insights, Teams, Trello, ClickUp, Notion, Monday.com, Toggl, RescueTime, Clockify. 𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩 Let’s chat! Send me a message, and let’s talk about how I can elevate your brand’s social media presence. [🔑𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒: Social Media Management, Social Media Strategy, Social Media Content Creation, Instagram Expert, Community Manager, Facebook Expert, Social Media Graphic Design, Short Form Video Editing, Captions Writing, Hashtags Research, Social Media Content Scheduling, Social Media Audit, Social Media Marketing, LinkedIn Expert, Social Media Organic Growth, Social Media Video Editing]
    Featured Skill Community Management
    Facebook Ads Manager
    Social Media Advertising
    Social Media Carousel
    LinkedIn
    Video Editing
    Canva
    LinkedIn Marketing
    Instagram Marketing
    Personal Branding
    Social Media Content
    Content Creation
    Social Media Marketing
    Social Media Content Creation
    Social Media Management
  • $19 hourly

    • 0.0/5
    • (0 jobs)
    Skills * Assistant Manager Experience * Inventory Control * Retail Management * Cash Handling * Merchandising * Management * Financial Report Writing * Sales * Store Management Experience * Supervising Experience * Payroll * Profit & Loss * Planograms * Journal Entries * Mac OS * iOS * Communication skills * Time management * Organizational skills * Leadership * Customer service * Typing * Store management * Cash handling * Cash register * Negotiation * Strategic planning
    Featured Skill Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Passionate Community Manager with 5+ years of experience fostering vibrant, engaged communities across tech and developer-focused platforms. Proven expertise in planning and executing online and offline events, moderating community forums, and driving strategic initiatives to enhance engagement and collaboration. Technically adept, with a strong Python and SQL foundation and a commitment to leveraging data-driven insights for community growth. SKILLS Community Management Tools: Discord, Reddit, Hacker News, Google Drive, Salesforce Content Creation: Blog posts, tutorials, templates, videos, and other educational resources Event Management: Planning and executing online and in-person events Data Analysis & Reporting: Measuring community KPIs, health, and growth Cross-functional Collaboration: Aligning community initiatives with organizational goals
    Featured Skill Community Management
    Customer Relationship Management
    SQL
    Python
    Salesforce
    Asana
    Airtable
    Social Media Content Creation
    Paid Media
    Vendor Management
    Online Community
    Event Management
    Technical Support
    Technical Project Management
    Customer Service
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I am a Creative Director and Business Manager helping you to shine in your genius and bring your work into the world. I take care of all the details (while also focused on the big picture) so that you can focus on what you do best. I'm masterful at ... *Communication and writing *Implementing processes *Managing communities *Customer relations *Project management and tracking progress *Ideation -- bringing an idea to life and connecting things to create cohesion and order in the flow of your business
    Featured Skill Community Management
    Creative Direction
    Copywriting
    Brand Strategy
    Project Management
    Virtual Assistance
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I make Photoshop designs and creativity for logos, Image editing. Design for your business. Designs Logo
    Featured Skill Community Management
    Phone Communication
    Server
    Customer Service
    Virtual Assistance
    Facebook Marketplace
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I’m a developer experienced in building websites for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. Knows HTML and CSS3, PHP, jQuery, Wordpress, and SEO Full project management from start to finish Regular communication is important to me, so let’s keep in touch.
    Featured Skill Community Management
    Technical Support
    Customer Service
    Server
    Technical Project Management
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I’m Arzugul, a dedicated freelancer based in Chicago, passionate about delivering high-quality work and ensuring client satisfaction. I am detail-oriented, reliable, and always focused on meeting deadlines. Whether you need help with [mention specific services, e.g., data entry, virtual assistance, customer support, content writing, or Etsy shop management], I’m here to provide professional solutions tailored to your needs. 💡 Why Work With Me? • Committed to delivering high-quality results • Excellent communication and organizational skills • Flexible and adaptable to different project requirements
    Featured Skill Community Management
    Social Media Content
    Recipe Card
    Blog Writing
    Photo Editing
    Video Editing
    Social Media Account Integration
    Server
    Customer Service
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Maurice Lee Tech Enthusiast | Aspiring Entrepreneur | Rugby Lover | World Traveler Hi, I'm Maurice Lee, a 19-year-old with a passion for tech, business, and rugby. With a strong interest in innovation and digital solutions, I'm always exploring ways to integrate technology into business to drive success. My love for rugby teaches me the value of teamwork and resilience, qualities that also fuel my entrepreneurial ambitions. I dream of building a remote career that allows me to work from anywhere, giving me the freedom to travel and experience different cultures while maintaining a sustainable income. My ultimate goal is to create a business that enables me to move out of the country and live life on my own terms. I’m excited for the journey ahead and eager to connect with like-minded individuals who share similar passions and goals.
    Featured Skill Community Management
    Phone Support
    Transcript
    Editing & Proofreading
    Thumbnail
    Sales
    Technical Support
    Server
    Customer Service
    Phone Communication
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated luxury travel operations and events professional with extensive customer service experience
    Featured Skill Community Management
    Phone Communication
    Customer Service
  • $23 hourly

    • 0.0/5
    • (0 jobs)
    15+ years of taking care of customers/patients in stressful situations get to a better situation. Extensive history supporting and repairing Fitness equipment .
    Featured Skill Community Management
    Insurance Verification
    Patient Care
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I have developed strong customer service skills through my experience in handling diverse customer inquiries. I have excellent active listening skills, which allow me to fully understand customer needs and concerns. I have a clear and concise communication style, ensuring I provide accurate and professional information. My empathy and patience enable me to effectively manage difficult situations with understanding, ensuring customers feel valued. I have a natural ability to problem-solve, allowing me to quickly resolve issues and maintain customer satisfaction. I am also skilled in time management, handling multiple inquiries efficiently while ensuring each customer receives the attention they deserve. Additionally, I have the flexibility to adapt to different situations and customer needs, ensuring I provide the best possible service in every interaction.
    Featured Skill Community Management
    Customer Service
    Phone Communication
    Server
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I am as mother of two daughters Sarah, and Holly. and a grandmother of Zach. During my spare time I enjoy reading, Recently, I read the the book, The Wedding Guests. I also enjoy gardening. I especially like planting flowers such as marigolds and inpatients. I am a member of a womens group which meets weekly to do craft work. Embroidery is my talent. I have made tablecloths, runners and other projects. I enjoy walking and biking as a way of keeping in shape. Travel is also something I enjoy. Have been all over the United States. I particularly enjoyed visiting Washington D.C. it was interesting to see how are government works .
    Featured Skill Community Management
    Phone Communication
    Customer Service
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    I've been in customer service for over 24 years and I'd love to use my expertise to help you meet your goals in customer experience, operational excellence, or community engagement. Skills include: - Salesforce and HubSpot - Team Development - Process Improvement - Customer Service Excellence - Reporting & Analytics
    Featured Skill Community Management
    Graffiti
    Phone Communication
    Technical Support
    Customer Service
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    I am someone looking for what I want to do with my life while making a little extra money on the side. I can pick up skills quickly and work towards creating whatever the consumer is looking for. Excited to try new jobs and find what works best for me!
    Featured Skill Community Management
    Proofreading
    TV Show
    Movie
    Customer Service
    Phone Communication
    Server
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Experienced Community Manager looking to grow as a marketer, preferably in the board game industry or tangential.
    Featured Skill Community Management
    Customer Service
    Phone Communication
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Objective I am looking to finish my four year degree program as a marketing student at the University of Illinois at Chicago. I plan on going into a field of marketing analytics or marketing research.
    Featured Skill Community Management
    Digital Advertising
    Market Planning
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