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Hire the best Computer Skills Specialists in Nicaragua

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  • $15 hourly
    • 4.6/5
    • (5 jobs)
    With over 8 years of experience in different fields, I am a Top Rated Freelancer who always looks to provide the best satisfaction level on any project or job. My skillsets are definitely in a wide area, I have much experience in different fields but let me list my most valuable skills. 1. VoIP Specialist: I have worked with a lot of vendors implementing and supporting their VoIP Solution or Sip Trunk Solution. Zoom Phone, Vonage, Goto, Intermedia, NEC, 3CX, Vodia PBX, DialPad, and NetSapiens are some of the vendors I have a lot of experience with. FlowRoute, VoxTelesys, DID Logic, and SteadyConnections are some of the Sip Trunk Providers I have worked with. Cloud PBX and On-Premise PBX experience have been a great area for me. 2. Technology Savvy: I have worked for Microsoft as an SME, as a Tier 2 for NEC, and Specialist for Intermedia. this created a wide technology expertise. I'm very familiar with AI and almost any new tech product out there. This also includes my ability to get familiar with software in no time, I have worked with different PSAs like Freshdesk, ServiceTitan, HindSight, Keap, Connectwise, and MS ASD, probing I can adapt to any environment. 3. Customer Service Professional: I've been working in the BPO and Freelancer industry for over 5 years, I have excellent QA and Customer service skills, I'm also at a C2 English level and Native Spanish Level, being able to provide support to any kinds of product and situation. 4. Proactive Learner and Fast Learner: You can see my job experience in my Upwork Profile and I always excel in any position with any product. I am an outstanding learner and I am passionate about creating the best processes with less effort. Thank you very much for visiting my profile and I hope we can work together! Happy day.
    Featured Skill Computer Skills
    3CX
    Freshdesk
    Castilian Spanish
    English
    Product Knowledge
    VoIP Software
    Microsoft Windows
    VoIP PBX
    Tech & IT
  • $9 hourly
    • 4.9/5
    • (6 jobs)
    Looking forward to establish and consolidate myself in a company to apply and expand my knowledge and experience in different areas and develop professionally for the good performance of the assigned functions in the required fields.
    Featured Skill Computer Skills
    Jazz
    Saxophone
    Music
    Adobe Creative Cloud
    Communications
    Sales
    Lead Generation
    Live Interpretation
    Appointment Setting
    Customer Service
    Outbound Sales
    Email Support
  • $12 hourly
    • 4.7/5
    • (11 jobs)
    * MS Office * IT Help Desk * Active Directory * Networking * Translation * Data Process/Entry * AS400 Operator * IT Project Manager
    Featured Skill Computer Skills
    Microsoft Active Directory
    English to Spanish Translation
    Product Knowledge
    Ticketing System
    Helpdesk
    Technical Support
    Data Entry
    Windows Administration
    Online Chat Support
    Phone Support
    Email Support
    English
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Hello my name is Kevin S and I am a cust care representative I have 5 years in this industry and I really like what I do, I get along very well with people and I have many goals to achieve, One of my greatest strength is my ability to stay focused on my work and finish tasks in advance of a deadline. I'm not easily distracted, and this means my performance is very strong. I have experience in customer service, Tech support, also multitasking.
    Featured Skill Computer Skills
    Communication Skills
    Technical Support
    Active Listening
    Selling
    Social Listening
    Online Chat Support
    Phone Support
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    10 years of experience as a community manager and social media expert. -Design for social media. -Strategy for Social Media -Write content -Videos/Reels -Logos
    Featured Skill Computer Skills
    QA Management
    Social Media Marketing
    Problem Solving
    Travel Writing
    Restaurant & Bar Design
    Office Administration
    Creative Writing
    Content Writing
    Social Media Design
    Social Media Content
    Leadership Skills
    Travel & Hospitality
    Graphic Design
  • $8 hourly
    • 5.0/5
    • (7 jobs)
    I have excellent customer service skills, currently I´m working as a supervisor in a customer service company of world wide class, helping customers from Canada. I have a Master in business administration and 4 post graduate diplomas that have helped me in my current position and will be of great value for any position available.
    Featured Skill Computer Skills
    Customer Service
    Microsoft Outlook
    Customer Support
    Microsoft PowerPoint
    Management Skills
    Email Communication
    Call Center Management
    Microsoft Word
    Microsoft Excel
  • $15 hourly
    • 5.0/5
    • (24 jobs)
    +++Native Spanish speaker from Latin America Hello, I am a native Spanish speaker from Latin America, specifically Nicaragua. I work as a professional Spanish and English teacher, offering both face-to-face and online sessions. With extensive experience in translating and transcribing documents, I can provide high-quality work using various proofreading, translating, and speech recognition tools. I am passionate about helping clients with their language projects and guarantee accurate and reliable results. I am confident that I can assist you with any project you need, so please don't hesitate to get in touch.
    Featured Skill Computer Skills
    Medical Transcription
    Legal Transcription
    Voice-Over
    Translation
    Microsoft Word
    Microsoft Excel
    General Transcription
    Teaching Spanish
    English to Spanish Translation
    Spanish
    Castilian Spanish
    English
    Proofreading
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    My name is Maria Fernanda Cabrales, and I'm from Nicaragua. I'm an enthusiastic, productive, and creative individual. I have accumulated experience in sales, administrative assistance, and customer service, as well as knowledge in content creation and marketing. I possess exceptional interpersonal skills, coupled with a charismatic and outgoing personality. As a dedicated, self-motivated, and reliable professional. Skills: Languages: Spanish and English. Online research. Rapid learning. Technical Support Visual. Assistant Data. Customer Service. Support Email. Handling Spanish Translation. Cold Calling. Content creation. Knowledge tools: Microsoft Office. Google Tools. Canva. CRM. Slack. LinkedIn.
    Featured Skill Computer Skills
    Technical Support
    Customer Support
    Translation
    Castilian Spanish
  • $4 hourly
    • 5.0/5
    • (1 job)
    I enjoy teamwork, I consider there is no best way to learn that sharing with others. I am a good listener and I have a couple of years working in customer service, I am a hardworking person I am problem solve oriented and determined person.
    Featured Skill Computer Skills
    Problem Solving
    Customer Service
    Active Listening
  • $20 hourly
    • 0.0/5
    • (1 job)
    * I have translated legal documents, medical and just, and also translated blogs about all sorts of products and services. * I have also done live translation for missionary groups as well as tourism work.
    Featured Skill Computer Skills
    English to Spanish Translation
  • $12 hourly
    • 0.0/5
    • (1 job)
    A dynamic and results-driven multidisciplinary professional with extensive expertise in translation, medical interpretation, project management, sales, customer service, and administrative coordination. With a diverse background working with NGOs, corporate clients, and international organizations, I specialize in providing clear, accurate, and culturally adaptive communication solutions across various industries. Highly adept at handling complex documentation, negotiation, lead generation, multilingual project coordination, and virtual collaboration, I am committed to excellence, efficiency, and delivering top-tier services in professional environments. Professional Experience Professional Translator & Medical Interpretation Specialist Freelance Translation Services | 2016 – Present Provided highly specialized translation services for medical, legal, financial, technical, and marketing industries. Conducted real-time medical interpretation for patients and healthcare professionals, ensuring clear communication in English and Spanish. Translated medical records, prescriptions, legal documents, financial reports, and corporate materials for diverse clients. Partnered with NGOs, global healthcare programs, and educational institutions to bridge linguistic and cultural gaps. Skills: Translation, medical and legal interpretation, financial and corporate translation, multilingual communication, cultural sensitivity, linguistic accuracy, terminology management. Recruitment Coordinator & Project Management Assistant TTC Security | 2022 – 2023 Recruited contractors from the United States, handled negotiations, and developed lead generation strategies. Played a crucial role in business expansion by optimizing lead tracking, recruitment, and workflow organization. Provided project management support, ensuring smooth operations, task coordination, and executive assistance. Skills: Recruitment, strategic negotiation, lead generation, workflow management, executive support, remote collaboration. Sales Representative & Social Media Coordinator Publicity Nic | 2021 Conducted cold calling and lead generation to drive business growth. Managed and organized lead tracking systems and sales databases for enhanced performance monitoring. Assisted in social media engagement and community management to improve brand presence. Skills: Cold calling, sales outreach, CRM proficiency, brand strategy, digital marketing, audience engagement. Administrative Assistant & Photo Editor Total Telecom Consulting | 2019 Managed correspondence, document filing, and client communications for business operations. Assisted in photography and professional editing for corporate presentations and documentation. Provided administrative support in data organization and process optimization. Skills: Office management, document processing, photography, editing, customer service, attention to detail. Key Skills & Competencies ✔ Advanced Translation & Interpretation Expertise: Medical, legal, financial, and educational translation.✔ Multilingual Proficiency: Fluent in English and Spanish with specialized terminology knowledge.✔ Strategic Business Development: Lead generation, client negotiation, and recruitment expertise.✔ Project & Workflow Management: Strong ability to organize, prioritize, and streamline operations.✔ Digital Tools & Software Proficiency: Microsoft Office Suite, Google Workspace, CRM tools, Podio, Slack, and translation software.✔ Cross-Cultural Communication: Adept at bridging linguistic and cultural gaps in professional settings.✔ Professionalism & Confidentiality: Committed to data security, compliance, and ethical translation practices.✔ Creative & Analytical Thinking: StrAdministrative Assistant & Photo Editor
    Featured Skill Computer Skills
    Organizational Behavior
    Microsoft Office
    Time Management
    Interpersonal Skills
    Team Alignment
    Translation
  • $20 hourly
    • 4.4/5
    • (2 jobs)
    I have exceptional customer service skills. I have the invaluable ability to listen to customer's needs in order to problem solve and identify the issue at hand in turn resolving the customers needs. I am fully bilingual English/Spanish. I have exceptional sales skills and I am a closer. I have a track record of success 9 out of 10 ratio in closing sales. Fast learner and great attitude, self starter. I am self motivator and eager and ready to work.
    Featured Skill Computer Skills
    Sales
    Customer Service
    Sales & Marketing
  • $10 hourly
    • 0.0/5
    • (1 job)
    "Great things in business are never done by one person. They're done by a team of people." - Steve Jobs I bring a strong background in client service and administration in the legal sector, I have developed key skills for effective client relationship management and organization of internal processes in dynamic environments. I've honed my skills with a focus on delivering exceptional service. My approach is marked by empathy and rapport-building, recognizing the unique challenges clients face and providing support with a caring tone of voice. I take pride in my problem-solving abilities and effective communication, consistently adding value to the company while fostering a positive customer experience. My experience includes: • Bilingual (English and Spanish) • Email Handling | Phone Handling •Organization and Time Management • Customer Support (email, chat, voice) •Ability to maintain focus and avoid distractions in a remote work environment. • Can work independently or as a team • Ability to multitask, set priorities and manage time effectively •Ability to handle sensitive and confidential information with discretion. •Demonstrates reliability, punctuality, and a positive attitude in the workplace. • Tech Savvy • Data entry • Being able to solve problems and resilience to stress and effort - I have my own private office to work without any noise or distractions -Headsets (Noise cancellation) Feel free to reach out to me to discuss your specific needs or inquire further about my skills.
    Featured Skill Computer Skills
    Email
    Themis Solutions Clio
    Airtable
    Vonage
    Troubleshooting
    Customer Service
    Salesforce
    Computer Basics
    Email Support
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Dedicate and result-oriented Remote Professional Assistant with more than 5 years of experience working with USA clients through the BPO Industry providing exceptional customer support and building strong client relationships.
    Featured Skill Computer Skills
    Accounting
    Accuracy Verification
    Problem Solving
    Communication Skills
    Critical Thinking Skills
    Microsoft Office
    Price & Quote Negotiation
    CRM Software
    Google Docs
    Management Skills
    Sales
    Customer Service
    Business Management
    Payroll Accounting
  • $12 hourly
    • 0.0/5
    • (2 jobs)
    Experienced Legal Intake Specialist with over a year of expertise in Personal Injury and Workers' Compensation cases. Skilled in managing client intake, reviewing case details, and providing excellent service. With over three years in customer relations, I bring strong communication skills, empathy, and problem-solving abilities to ensure a smooth and positive client experience.
    Featured Skill Computer Skills
    Legal Assistance
    Intercom
    Zendesk
    Customer Service
    Outbound Call
    Communication Skills
    Sales
    Active Listening
    Interpersonal Skills
    Time Management
  • $5 hourly
    • 4.6/5
    • (2 jobs)
    I am a highly motivated bilingual -English & Spanish - customer service representative with outstanding customer service and communication skills after five years of experience in the BPO industry. In my previous roles, I have always gone above and beyond for customers, which allowed me to develop confidence in building relationships with them and solve problems effectively; due to this I am a good fit for your company success. I look forward to hearing from you soon!
    Featured Skill Computer Skills
    Customer Support
    Ticketing System
    Freshworks CRM
    Microsoft Office
    Salesforce
    Email Etiquette
    Problem Solving
    Customer Service
    Communication Skills
    Multitasking
    Jira
    Social Media Management
    Online Chat Support
    Email Support
  • $7 hourly
    • 0.0/5
    • (1 job)
    Highly skilled professional with a strong background in the BPO industry. With over 4 years of experience in customer success and technical support roles and a vast computer knowledge due to my technical education. I have experience in outbound and inbound customer support, technical troubleshooting and data entry.
    Featured Skill Computer Skills
    Technical Support
    Customer Service
    Microsoft Excel
    Communication Skills
    Troubleshooting
    Data Entry
    Time Management
  • $8 hourly
    • 0.0/5
    • (1 job)
    I have a lot of experience in Medical Billing, I know the medical billing processes, medical terminology and coding. I have more than 8 years of experience in this area. I also have experience in file management and data entry, I have also worked in the accounting area and a lot of experience in customer service.
    Featured Skill Computer Skills
    Autodesk AutoCAD
    Microsoft Office
    Payroll Accounting
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Motivated and empathetic healthcare professional with 2 years of hands-on experience in medical settings, delivering quality care and support to diverse patient populations. Skilled in building rapport with patients and their families, clearly explaining medical conditions and treatment options to ensure understanding and comfort. In addition, i bring 1 year of experience working in a call center, where i developed strong communication, problem-solving, and customer service skills while handling sensitive information with discretion. I am dedicated to ongoing professional growth, combining my clinical background with excellent interpersonal abilities to improve patient satisfaction and outcomes. Proficient in patient assessment and familiar with standard medical procedures and protocols. Known for a compassionate approach, active listening, and the ability to remain calm and make informed decisions in high-pressure situations. Fully knowledgeable about HIPAA regulations and committed to upholding patient confidentiality at all times.
    Featured Skill Computer Skills
    Healthcare
    Gmail
    Salesforce
    Microsoft Office
    Multitasking
    Leadership Skills
    Active Listening
    Time Management
    Problem Solving
    Health Science
    Science & Medical Translation
    Science & Medicine
    Medicine
    Leadership Training
  • $8 hourly
    • 3.0/5
    • (1 job)
    Seeking a highly-skilled individual with a proven track record of delivering exceptional results? Look no further – I'm here to help nail your projects. My objective is to give high-quality service to my employers where I can fully utilize and enhance my skills. Hard work and efficiency are my key secrets to rendering exceptional service. I am confident to say that I can adapt to most work situations and multi-tasking. I am a fast learner and work under minimal supervision. With my commitment to delivering the highest level of virtual assistance, I take full responsibility for the tasks given to me and ensure that I give exceptional services to your business and add my skills to the pool
    Featured Skill Computer Skills
    Legal Assistance
    Immigration
    Resolves Conflict
    Microsoft Office
    Legal Software
    Customer Service
    Communication Skills
    Problem Resolution
    Team Building
    Time Management
    Virtual Assistance
  • $11 hourly
    • 0.0/5
    • (0 jobs)
    Experienced Medical Scheduling Specialist & Social Media Marketing Expert Hello! I’m Andrea, and I bring a unique blend of skills in medical administration, healthcare billing, and social media marketing. With over 2 years of hands-on experience in the healthcare sector, I specialize in scheduling medical appointments for gastroenterology practices and handling medical billing, while also having a strong background in managing and executing social media campaigns. Here’s what I bring to the table: - Medical Appointment Scheduling: With 2+ years of experience scheduling appointments for gastroenterology clinics, I understand the nuances of patient care coordination. I am skilled in managing patient calendars, confirming appointments, and ensuring smooth communication between medical professionals and patients. - Medical Billing & Collection: I’ve worked extensively with medical billing and collections, helping healthcare providers ensure timely payments, manage insurance claims, and reduce outstanding balances. My attention to detail and knowledge of billing systems ensures accurate and efficient financial processes. - Social Media Marketing & Campaigns: I have successfully managed social media accounts, developing content strategies and running targeted campaigns that drive engagement and conversions. I know how to create impactful content and ads that resonate with your audience. - Client-Centered Service: I understand the importance of communication, reliability, and accuracy in all tasks. My goal is to not only meet but exceed your expectations with quality work and professionalism. If you're looking for someone who can manage your medical appointments efficiently, keep your billing operations streamlined, or help you grow your business through strategic social media marketing, I’m here to help. Let’s connect and discuss how I can assist with your next project!
    Featured Skill Computer Skills
    Medical Referrals
    Medical Billing
    Problem Solving
    Multitasking
    Microsoft Excel
    Scheduling
    Customer Service
  • $8 hourly
    • 0.0/5
    • (1 job)
    Objective Join this company to grow in experience and develop personally and professionally within a company that offers opportunities based on my performance, achievements, and contributions.
    Featured Skill Computer Skills
    Legal
    Time Management
    Creative Strategy
    Problem Solving
    Active Listening
  • $10 hourly
    • 5.0/5
    • (15 jobs)
    I'm excited to submit my profile for your consideration whenever you're in need of a dedicated and results-driven Customer Service Representative or Sales Agent. With over 15 years of experience in the call center industry, I bring a consistent, high-performance profile that aligns well with roles requiring professionalism, strong communication, and customer-centric focus. I was raised in South San Francisco, California, and I’m currently based in Nicaragua, where I’ve established a fully-equipped home office with a quiet environment, high-speed internet, and reliable hardware to ensure seamless remote work. Here's a quick overview of what I bring to the table: Bilingual: Fluent in English and Spanish Strong background in customer service, retention, collections, bookings, and warm sales Proficient in Microsoft Word, Excel, PowerPoint, and experienced with Zendesk (talk, chat, email tickets) Productive, outgoing, honest, reliable, and a strong team player with excellent people skills and a positive attitude I’m confident that my experience and dedication to delivering exceptional service make me a strong fit for your team. I would be thrilled to bring my passion and expertise to support your business goals. Thank you for your time and consideration—I look forward to the opportunity to contribute!
    Featured Skill Computer Skills
    Debt Collection
    HubSpot
    Inbound Marketing
    Administrative Support
    Lead Generation
    Customer Service
    Outbound Sales
    Microsoft Word
    Microsoft Excel
    Google Docs
    Phone Communication
    Scheduling
  • $9 hourly
    • 4.5/5
    • (44 jobs)
    Hi There, My name is Jenniffer and I appreciate you taking the time to review this. I am a bilingual customer service professional, who has taken over roles such as an account manager, office manager, and Virtual Assistant with over 10+ years of call center experience. My goals are to have the opportunity to always create a strong and long-term working relationship with any client assigned and keep a stable working environment. I am a very ethical person who believes in respecting people's time as well as their effort. I believe punctuality should never be a skill, on the contrary, it should be a way of living. Responsibility is always a must and what really creates value in our lives and tasks to perform as well. I am looking forward to becoming part of your team, having the necessary skills you need in order to have any project operational all the time, and being successful as well. I´m looking forward to hearing from you soon! Best Regards, Jenniffer N.
    Featured Skill Computer Skills
    File Maintenance
    Communications
    Virtual Assistance
    Active Listening
    Receptionist Skills
    Customer Service
    Administrative Support
    Customer Support
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    I have been in the call center industry for more than 12 years now. It has been an amazing experience. I started my path as a call center representative as an Inbound Sales Representative for a well-known telecommunications company. This was my first experience facing the challenge of assisting a troubled customer, or someone who was seeking proper guidance at that particular moment. Learning different skills has always been my main goal in order for me to be able to properly assist customers. My English is very fluent and my grammar is very good. I am fully bilingual in English and Spanish, both written and spoken. I used to live in the USA, I have an actual USA cultural background and I´m very familiar with different accents as well as having a clear understanding of the task to be performed. I have performed various tasks throughout my career. Inbound customer service has been the most pleasant one. Being able to assist and make anyone's day better will always be an amazing reward. I am always ready to learn new things and become what you need for the company. I am a reliable trustworthy representative looking always to provide the best results on any assigned job. I will always make sure I can be up-to-date and on point when it comes to my obligations with the company and what is really expected of me as a representative. My punctuality and attendance are Flawless and I am a reliable, focused, and dedicated representative looking to assist and make sure every single customer is well-assisted. Giving the company the credibility it always deserves.
    Featured Skill Computer Skills
    Customer Service
    Microsoft Office
    Email Communication
    Data Entry
    Answered Ticket
    Product Knowledge
    Multitasking
    Order Tracking
    Online Chat Support
    Email Support
  • $20 hourly
    • 4.3/5
    • (7 jobs)
    I am a versatile professional with over 10 years of experience in customer service, appointment setting, and virtual assistance. I have successfully provided phone, email, and chat support for customers across various industries, including Financial Services, Telecommunications, Healthcare, and Automotive. My background includes working with renowned organizations such as Capital One Bank, Comcast, Microsoft, Alliance Health LLC and Strolid, as well as serving as a Virtual Assistant for diverse clients. Key Skills and Expertise Customer Support: Expertise in assisting customers with financial challenges, troubleshooting internet, cable, and phone issues, and delivering tailored solutions. Appointment Setting: Skilled in coordinating schedules, managing calendars, and ensuring seamless client communication for the Automotive Industry and other sectors. Virtual Assistance: Proficient in administrative tasks, email management, data entry, and providing remote support to enhance operational efficiency. Adaptability: Quick to learn new tools, platforms, and processes to align with client needs and business goals. Technical Skills Software Proficiency: Experienced in Microsoft Office Suite, graphic design tools, and CRM systems. Technology Expertise: Adept at troubleshooting technical issues and leveraging global software solutions to address customer needs effectively. Why Hire Me? I bring a proactive approach to problem-solving, a strong commitment to client success, and the ability to handle multiple responsibilities seamlessly. Whether it’s resolving customer issues, managing schedules, or providing administrative support, I excel in delivering results with professionalism and efficiency.
    Featured Skill Computer Skills
    Language Interpretation
    Translation
    Data Entry
    General Transcription
    Appointment Scheduling
    Customer Support
    Scheduling
    Technical Translation
    Castilian Spanish
    Graphic Design
    Phone Support
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    I consider myself a hardworking, humble, well-organized, efficient, and responsible individual. My strengths include strong project leadership skills, the ability to stay focused, and motivating others. I excel under pressure and maintain a positive attitude in all situations.
    Featured Skill Computer Skills
    Customer Service
    Phone Communication
    Customer Support
    Over-the-Phone Interpreting
    Live Interpretation
    Product Knowledge
    Ecommerce Order Fulfillment
    Email Communication
    Photo Editing
    Photoshoot
    Language Interpretation
    Online Chat Support
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