Hire the best Conflict Resolution Specialists in the United Kingdom

Check out Conflict Resolution Specialists in the United Kingdom with the skills you need for your next job.

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$50 hourly
Giovanni C.
- 5.0/5
- (6 jobs)
Role: Internet law, AI and cyber security Educational Background: Master of Laws (LL.M.) in Law. Professional Experience: Specialized in data privacy laws, intellectual property in the digital domain, and cybercrime litigation Advised clients on legal aspects of cybersecurity and data protection Provides expert advice on legal and regulatory aspects of cybersecurity Oversees compliance with international cybersecurity laws and frameworks Skills and Expertise: Legal: Deep understanding of cybersecurity law, data privacy, and intellectual property rights Technical: Knowledgeable in network security, ethical hacking, and digital forensics Strong analytical skills, clear communication, and effective strategy planning Areas of Specialization: Cybersecurity Policy and Regulation Data Privacy and Protection Laws Cybersecurity Legal Philosophy: Dedicated to bridging the gap between technology and law, ensuring robust legal frameworks for cybersecurity Advocates for proactive legal approaches to emerging cyber threats and technological advancements Continuing Education: Regular participant in legal workshops on emerging cyber laws Currently enrolled in an advanced cybersecurity certification course Portfolio: Led a project team in a landmark case involving data breach and privacy laws Formulated comprehensive cyber legal guidelines adopted by several tech corporations

Conflict Resolution
Legal Writing
Intellectual Property Consulting
Legal Consulting
Contract Drafting
Trademark
Intellectual Property Law
Resolves Conflict
Contract Negotiation
$50 hourly
Frenchy G.
- 4.6/5
- (1 job)
I'm a versatile and results-oriented professional with a unique blend of experience spanning psychological wellbeing, conflict resolution, education, and performance enhancement. My career has been dedicated to empowering individuals and organisations to achieve their full potential. My journey began with a decade of service in the British Army, where I developed strong leadership, resilience, and discipline. This foundation was further strengthened during my four years as a Conflict Resolution Trainer for Humberside Police, where I honed my skills in de-escalation, communication, and training delivery. My academic qualifications, including a Master's in Applied Positive Psychology and Coaching Psychology (MAPPCP), a Level 4 Diploma in Psychotherapy and Counselling, and certifications in hypnotherapy, provide me with a deep understanding of human behaviour and wellbeing. This enables me to offer a comprehensive range of services: Counselling & Psychotherapy: Providing compassionate and effective support for individuals facing personal and professional challenges. Conflict Resolution & Mediation: Facilitating constructive dialogue and resolving disputes through proven mediation and training techniques. Training & Lecturing: Developing and delivering engaging workshops and training sessions on a wide range of topics, including resilience, communication, and personal development. Coaching & Mentoring: Empowering individuals and teams to achieve their goals through personalised coaching programmes. Educational Support: Providing expertise in curriculum development, student engagement, and resilience training. My experience extends to the corporate sector, where I achieved measurable results at Amazon, including a 22% reduction in energy consumption and a 12% increase in productivity. In education, research demonstrated a 32% increase in student resilience compared to national benchmarks. I'm committed to delivering high-quality, client-focused solutions that drive positive change and achieve lasting results. Whether you need support with personal growth, team development, or organisational performance, I'm here to help. Let's discuss how I can help you achieve your goals.

Conflict Resolution
Physical Fitness
Training & Development
Coaching
Curriculum Design
Resolves Conflict
Executive Coaching
Continuous Improvement
Health & Fitness
Curriculum Development
Psychology
Employee Training
Life Coaching
Health & Wellness
Career Coaching
Business Coaching
$45 hourly
Rob M V.
- 4.6/5
- (3 jobs)
I'm a qualified executive coach providing bespoke one-to-one coaching tailored to your needs. I’m happy to work with you online or to meet in person (UK). You need a coach who will understand your unique situation and needs, and build a programme of coaching specifically for you. Whether it’s an urgent need or part of a longterm plan, I’m happy to help. • Experienced senior leader in the public and charity sectors • Qualified Executive and Senior Level Coach and Mentor (ILM-7 Diploma) • Qualified Strength Deployment Inventory® coach • MBTI Certified Practitioner (Myers-Briggs) • Published author on coaching • Qualified Mental Health First Aider Coaching gives you a trusted relationship in which to broaden your perspective, solve problems, clarify plans and maintain your energy. Coaching is often used when you’re feeling stuck, considering making a change, establishing yourself in a new setting, or when you need to rediscover your purpose and passions. It’s not about being told how the coach would handle it, but exploring options and unleashing your own ideas and potential.

Conflict Resolution
Strategic Planning
Process Improvement
Public Speaking
Resolves Conflict
Business Planning & Strategy
Management Consulting
Analytical Presentation
Life Coaching
Professional Tone
Continuing Professional Development
Career Coaching
Business Coaching
Coaching
$25 hourly
Muhammad Waqas A.
- 4.6/5
- (3 jobs)
I am a project management professional, managing projects for startups and enterprises for over 15 years. By combining project management with product management expertise, clients get the full landscape perspective that exceeds their expectations. I typically report directly to senior leadership, having honed the skills for direct, efficient, and accurate reporting for their needs. I delivered complex solutions for clients with a technology-agnostic approach, utilizing Agile methodologies and user-centric, problem-orientated management techniques. I can help you with all your project management, operations management, and human resource management tasks. Expertise: Project Management, Scrum Master, Agile Project Management, Jira, Waterfall PMI Agile Project Management Office (PMO), Product Management, Cloud Infrastructure, IoT. Project Management Tools: MS Project, Jira, Asana, Choosing my services guarantees you on-time delivery. I guarantee the best work, and I also look forward to a continuous professional relationship that can go for long.

Conflict Resolution
Project Scheduling
Process Improvement
Resolves Conflict
Resource Allocation
Requirement Analysis
Technical Writing
Problem Solving
Critical Thinking Skills
Project Risk Management
Microsoft Excel
Project Plans
Microsoft Project
Budget Management
Agile Project Management
$20 hourly
Modesta A.
- 5.0/5
- (6 jobs)
Are you looking for someone who can bridge the gap between technology, customer satisfaction, and business growth? Hi, I'm a multi-disciplinary professional with a background that spans Customer Success, Business Development, Operations Management, and Software Engineering. I help startups, businesses, and agencies streamline their processes, grow their customer base, deliver exceptional experiences, and build efficient, tech-driven solutions. With hands-on experience in both people-centric and technical roles, I bring a well-rounded approach to solving problems and driving results. Whether your company needs someone to guide customers to success, optimize internal operations, scale revenue, or support software initiatives, I'm here to help. What I Bring to the Table: 📈 Business Development & Growth - Identify, engage, and nurture qualified leads through strategic outreach - Manage the sales pipeline and set appointments that turn into real business - Conduct market research and competitor analysis to support go-to-market strategies - Assist in closing deals with clear communication and value-driven proposals 🤝 Customer Success & Support - Serve as a dedicated point of contact to ensure customer satisfaction and retention - Onboard new clients and guide them through the product lifecycle - Resolve issues through email, chat, and phone with a proactive, human approach - Gather and act on feedback to improve the customer journey ⚙️ Operations & Process Management - Coordinate internal teams and systems for smooth day-to-day operations - Implement tools like Hubspot, Asana, Trello, and CRM platforms to increase efficiency - Analyze workflows and identify opportunities for automation or streamlining - Develop SOPs and maintain clear documentation for repeatable success 👨‍💻 Entry-Level Software Engineering - Collaborate with technical teams to build or improve digital products - Write clean, maintainable code and contribute to feature development - Debug, test, and deploy simple solutions that support operations and customer needs - Bridge communication between technical and non-technical stakeholders. Tools & Platforms I’m Comfortable With: Salesforce, Hubspot, Zoho, Trello, Slack, Zendesk, Asana, Pipedrive, Notion, SQL, Git, HTML/CSS, basic JavaScript/Python, and ticketing/CRM platforms. I’m not just here to fill a role, I aim to create a measurable impact. From optimizing workflows and nurturing client relationships to contributing to product development, I’m ready to roll up my sleeves and help your business move forward. If you're looking for someone who can wear multiple hats, learn quickly, communicate clearly, and get things done, then let’s talk.

Conflict Resolution
Search Engine Optimization
Business Development
Business Consulting
Resolves Conflict
Salesforce
Appointment Scheduling
SEMrush
Customer Relationship Management
Translation
Chinese
Cold Calling
Outbound Sales
Telemarketing
Lead Generation
HubSpot
$56 hourly
Jacqueline M.
- 4.6/5
- (1 job)
With over 19 years of experience in the classroom, I am not just a teacher but a specialist in the art of public speaking. Armed with a BSocSci and QTS qualifications, I've seamlessly integrated my expertise in communication theories and precise editing skills to elevate individuals' presentation prowess. As a seasoned sixth form teacher, I've cultivated an environment where effective communication thrives. My approach blends appropriate humour, refined through years of engaging with diverse audiences, with a deep understanding of communication theories to craft compelling speeches and presentations. My journey as an examiner for prominent boards like AQA and OCR has endowed me with a keen eye for detail and an unparalleled ability to re-write and paraphrase, ensuring clarity and impact in every word uttered. Whether it's marking and assessing hefty assignments or swiftly re-drafting complex articles, I excel in delivering polished, concise content that resonates with the audience. Like a swan gracefully navigating the waters, I possess a commanding presence that instills confidence and resilience in individuals, guiding them through the turbulent waters of public speaking. My 91st percentile ranking in verbal reasoning underscores my adeptness in connecting with audiences, whether in one-on-one interactions or addressing large crowds, adeptly navigating conflicts and captivating listeners. In my freelance endeavors, I've crafted educational resources for emerging qualifications, meticulously tested exam questions for usability, and demonstrated my agility by paraphrasing and re-drafting complex content with originality and precision. Moreover, I am an extremely competent creative writer, having published one book, with another about to be published. I write for pleasure and have previously won magazine competitions in this arena. Samples of my work can be provided upon request. With me as your consultant and coach, you're not just gaining a public speaking expert, but a trusted ally committed to unlocking your full potential on the stage and beyond.

Conflict Resolution
Course Creation
Teaching
Resolves Conflict
Presentations
Communications
Organizer
Email Support
Ghostwriting
Academic Editing
Editing & Proofreading
$11 hourly
Funmilayo Iyabo O.
- 5.0/5
- (3 jobs)
PROFESSIONAL SUMMARY Versatile and results-oriented UI/UX Designer specializing in freelance projects, I bring a wealth of experience in creating compelling digital experiences across a diverse range of industries. With a keen eye for aesthetics and a user-centric mindset, I excel in translating client visions into visually stunning and highly functional designs. Proficient in user research, wireframing, prototyping, and iterative design processes, I am committed to delivering solutions that not only meet but exceed client expectations. My freelance journey has equipped me with the ability to adapt to various project scopes and collaborate seamlessly with clients to understand their unique needs and goals. I leverage the latest design tools, such as Sketch, Figma to bring concepts to life, ensuring a seamless transition from ideation to implementation. Whether it's crafting intuitive user interfaces or enhancing user experiences, my goal is to deliver designs that resonate with target audiences and drive user engagement. In addition to my design skills, I am highly proficient in communication, providing transparent updates and soliciting client feedback throughout the design process. This collaborative approach ensures that the final product aligns perfectly with the client's vision and objectives. As a freelance UI/UX Designer, I thrive in dynamic and fast-paced environments. My commitment to staying updated on industry trends and incorporating the latest design methodologies positions me as a valuable partner for clients seeking not just a designer, but a strategic collaborator dedicated to achieving their project goals. Let's embark on a journey together to transform ideas into visually compelling and user-friendly digital experiences. I am excited about the opportunity to contribute my design expertise to your projects and help bring your vision to life.

Conflict Resolution
Time Management
Resolves Conflict
Persona Development
Problem Solving
Prototype Design
Communication Skills
Data Entry
Balsamiq
Wireframing
Usability Testing
Interactive Design
Figma
User Interface Design
User Experience Design
UX & UI
$50 hourly
Ope A.
- 5.0/5
- (2 jobs)
Onaopemipo Adewuyi, CSM® PSM II Certified Scrum Master/Agile Delivery Manager/Project & product management Skilled in empowering high-performing teams to deliver valuable products, projects and features that consistently exceed customer expectations. Passionate about cultivating a customer-centric mindset and delivering tangible business value through seamless Agile integration. About a decade-long proven track record of driving successful project outcomes and adding value to organisations through strong leadership and effective communication and c-suite level stakeholders engagement. Deep understanding of Waterfall, Lean and Hybrid methodologies including PMP and PRINCE2, with experiences of implementing IT infrastructures (physical and cloud migration), Microsoft Dynamics 365

Conflict Resolution
ClickUp
Agile Project Management
Communications
Sprint Retrospective
Product Backlog
Facilitation
Risk Management
Resolves Conflict
Stakeholder Management
Jira
Azure DevOps
Microsoft Dynamics 365
Agile Software Development
Scrum
Microsoft Project
$40 hourly
Maya V.
- 0.0/5
- (2 jobs)
I'm a conflict resolution and negotiation professional currently working in the policy and public affairs space.

Conflict Resolution
Coaching
Resolves Conflict
Communications
Writing
$40 hourly
Colin L.
- 0.0/5
- (0 jobs)
I have a varied background with extensive management experience in community services, housing, vulnerable people offenders, refugees etc., developing and managing new services, but primarily raising funds through researching and developing philanthropic donors and grant funding opportunities. I have managed numerous grant applications and projects up to £1.5 million, developed the donor base and created new income streams for a variety of different charities. My greatest strength is in writing speeches, content and promotional copy that tells stories about personal change. I am good at written and oral communication at all levels.

Conflict Resolution
Communication Skills
Speech Writing
Community Engagement
Resolves Conflict
Copywriting
Grant
Writing
Fundraising
Grant Writing
$40 hourly
Chido K.
- 0.0/5
- (0 jobs)
Summary Dynamic leader harnessing 12+ years of experience in leveraging deep expertise to orchestrate comprehensive HR functions, merging robust strategies with operational excellence across diverse industries. Skilled in HR transformation, data analytics, and regulatory compliance, with a proven track record of driving operational excellence and fostering a positive organisational culture. * HR Transformation * Data Analytics * Regulatory Compliance * Diversity & Inclusion * Performance Development Areas of Expertise * Talent Acquisition * Workforce Planning * Change Management * Onboarding & Training * Management Training * Employee Lifecycle * Compensation & Benefits * Organisational Development * Employee & Stakeholder Relations * Coaching and Mentorship

Conflict Resolution
Management Development
Performance Management
Resolves Conflict
Compensation & Benefits
Succession Planning
Strategic Planning
Management Consulting
Recruiting
HR & Business Services
$66 hourly
Benjamin H.
- 0.0/5
- (0 jobs)
I strive to bring together and build the capacities of people, communities and organisations working towards social, cultural and ecological justice, regeneration and wellbeing. I offer community trainings, program development, train-the-trainer & leadership trainings, group facilitation, trauma informed care; strategic planning, program & project design & mgmt; intercultural and regional relationship building, networking and organising; and models for meaningful collaborations across borders and languages with a commitment to social justice and anti-oppression. This year I am offering: 1/ remote: consultancy; life coaching; masculinity workshops; decolonisation trainings; Gaelic culture immersions; as well as 2/ in person retreats; 1:1 work; and other in person programs, both here in Scotland where I am based, and with the potential for me to come to you, internationally.

Conflict Resolution
Logistics Coordination
Team Management
Communications
Youth
Resolves Conflict
Facilitation
Cultural Adaptation
Intercultural Communication
Organizational Design & Effectiveness
Organizational Development
Educational Leadership
Mindfulness
Continuing Professional Development
Life Coaching
Coaching
$36 hourly
Clare D.
- 0.0/5
- (1 job)
PERSONAL STATEMENT Highly motivated and adaptable professional, dedicated to delivering powerful results-driven strategies that drive business success. Excelling in building relationships, through active listening, genuine engagement, a deep understanding of others' needs, the ability to build rapport and foster meaningful connections. Extensive expertise in customer service excellence, training, leadership, business development, and talent acquisition. Passionate about seeking out and embracing fresh experiences and opportunities. Awarded Thames Valley Police Commendation for showing courage and integrity. See firsthand my LinkedIn recommendations to see how others perceive my work and professional impact.

Conflict Resolution
Administrative Support
Customer Onboarding
Customer Engagement
Customer Discovery
Customer Development
Customer Analysis
Customer Care
Email Support
Resolves Conflict
Customer Lifecycle Messaging
Training & Development
Quality Assurance
Email Campaign
Phone Communication
Customer Service
$36 hourly
Emmanuel P.
- 0.0/5
- (0 jobs)
I am an SC-cleared IT Service Desk Analyst specialising in 1st and 2nd Line remote global IT support. I work exclusively on high-paying remote contracts at £250 per day, providing technical assistance and troubleshooting for over 14,000 end-users across multiple locations. My expertise lies in delivering reliable, fully-remote support as part of a distributed Service Desk team. Clients value my ability to learn quickly, work independently with minimal supervision, while maintaining high standards of flexibility, adaptability, and self-management.

Conflict Resolution
SaaS
Email
Ticketing System
ITIL
TeamViewer
Jira
ServiceNow
VPN
Microsoft Active Directory
PROXY Networks Remote Support Software
Office 365
Windows 10 Administration
System Administration
Resolves Conflict
Troubleshooting
$38 hourly
Macey D.
- 0.0/5
- (0 jobs)
I am an experienced customer relations manager. I have dealt with different types of clients in many fields and enjoyed maintaining client relationships to ensure ongoing confidence between businesses. I have also worked in sales a lot of my life, and enjoy engaging with potential customers and generating leads. I look forward to working with you soon!

Conflict Resolution
Administrate
Data Management
Data Entry
Customer Retention
Customer Relationship Management
Customer Experience
Customer Care
Helpdesk
Client Management
Resolves Conflict
Sales
Community Management
Phone Communication
Customer Service
$32 hourly
Heather B.
- 5.0/5
- (5 jobs)
Hi, my name is Heather, I am available to start any kind of online opportunity from PA/VA, customer service, client management, date entry/collection and data processing. I have excellent attention to detail. Flexible schedule and working availability. I have fast and reliable communication. 2 year online customer service and operations experience, and over 8 years experience in the healthcare industry. I have brilliant people skills and knowledge on how to diffuse difficult or unhappy clients or customers. Exceptional customer service is a priority. I have a great attitude towards learning new skills and I am not afraid to seek guidance or ask for help. I am very self motivated and enjoy completing tasks to the best of my ability. Please do not hesitate to contact me for further information or to discuss further! - ABOUT ME- I was born and raised in Birmingham, UK but now currently live in Botswana with my husband and dog. 2 year customer service experience working for an E-commerce company TEFL certified with over 2 years online teaching experience. 8+ years working in the healthcare industry which has given me a great love of people. Outdoor enthusiast, safari lover, avid gardener and plant mom Training to run half a marathon (one day!) Enjoy reading and listening to podcasts in my free time. Please don't hesitate to contact me for more info, Heather

Conflict Resolution
Live Chat Software
Resolves Conflict
Online Chat Support
Email Support
Shopify
Gorgias
Social Media Content
Customer Service
Written Comprehension
Quality Audit
Quality Assurance
Employment Dispute
Proof of Work
Data Entry
Typing
$3 hourly
Onyinyechi E.
- 5.0/5
- (2 jobs)
PROFESSIONAL PROFILE Hello, Thank you for checking out my profile, here is a quick overview of my strength and skills. My name is Onyinyechi, a self-driven and efficient Virtual Assistant. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities. I am also an experienced customer service specialist who specializes in customer retention, customer escalation management, customer complaint reduction, customer experience management, and CRM Tools management. I’m efficient in Leeds generation using Apollo as well as Email support services. My goal has always been to exceed the expectations of both my employer as well as my customer. I am collaborative and can work within multiple teams to ensure that team members are empowered to support seamless operation through technology and best practice I am flexible and adapt to ideas that support your business and vision. Furthermore, I possess the best approach to implementing customer service initiatives that are unconventional to achieve a set goal and enhance the customer experience. I seek remote administrative positions that offer challenges, career prospects, and development thereby achieving set targets alongside organizational objectives.

Conflict Resolution
Workplace Safety & Health
Customer Relationship Management
Data Analysis
Resolves Conflict
Administrative Support
Presentations
Occupational Health
Freelance Marketing
Graphic Design
Management Skills
Product Development
Customer Service
Health & Wellness
Email Support
$60 hourly
Andra E.
- 5.0/5
- (3 jobs)
-

Conflict Resolution
Lead Nurturing
Communications
Psychology
Active Listening
Copywriting
Blog Writing
Life Coaching
English
Resolves Conflict
Content Writing
Creative Writing
$15 hourly
Evelyn Martha O.
- 4.7/5
- (5 jobs)
Hello! I'm Evelyn, I am a dedicated and results-oriented Customer Service Manager and Virtual Assistance Expert with a proven track record of success in the banking industry. With over 6 years of experience, I have honed my skills in providing exceptional customer support and managing projects efficiently. I take pride in ensuring customer satisfaction and resolving any issues they may encounter. As a Customer Success Manager, I understand the importance of acknowledging the upcoming challenges clients face and offering effective solutions. I thrive on analyzing complex situations, identifying pain points, and implementing strategies that lead to successful outcomes. With my extensive experience in the banking sector, I have developed a keen eye for detail and the ability to navigate intricate processes with ease. I genuinely care about the success of my clients and their projects. When I take on a project, I approach it with dedication and passion, treating it as if it were my own. I believe in open and transparent communication, fostering strong client relationships, and exceeding expectations. My working style is collaborative, proactive, and goal-oriented, ensuring that every task is completed to the highest standard. If you are seeking a skilled professional who not only understands the complexities of customer service management but also possesses the adaptability to embrace new technologies. I have a comprehensive understanding of various CRM software tools, including Zendesk and Trello, as well as proficiency in Microsoft packages such as Word, Excel, and PowerPoint. Additionally, I am always eager to learn and quickly adapt to any new technology required for the job. By choosing me as your Customer Service Manager and Virtual Assistance Expert, you can be confident that you have found the right person to help you succeed. My diverse skill set, industry experience, and commitment to delivering exceptional results make me a valuable asset to your team. Together, we can create a seamless customer experience and achieve your business objectives. CRM Software Tools: - Zendesk - Trello - Salesforce - HubSpot - Freshdesk If you're looking for a dedicated professional who will go above and beyond to ensure your project's success, I'm here to help. Let's discuss your requirements and how we can work together to achieve your goals. Click the "Contact Me" button now, and let's get started!

Conflict Resolution
CRM Software
Client Management
Team Management
Data Analysis
Technical Project Management
Cultural Adaptation
Resolves Conflict
Relationship Building
Communication Skills
Problem Solving
Project Management
Time Management
Trello
Virtual Assistance
$27 hourly
Madalina T.
- 0.0/5
- (0 jobs)
A motivated and reliable individual with a passion to learn, grow and excel in the designated role. Developed great problem-solving skills and adaptability to challenges with a focus on customer satisfaction. Well-versed in leading and mentoring team members by exercising sound judgment. Establishing projects that improve the efficiency of the process exploring the most accurate and cost-effective approach and ensuring that progress and targets are realistic and achievable. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

Conflict Resolution
Employee Engagement
Negotiation Coaching
Resolves Conflict
Leadership Skills
Time Management
Communication Skills
Problem Solving
$20 hourly
Laura C.
- 0.0/5
- (0 jobs)
A multi-talented and immensely creative writer with a commitment to high-quality research. Excellent reporting, interviewing and presenting skills with writing techniques. Social engagement with the community, friendliness and communication skills are a trademark. Specialities: - Stories - Articles - Poetry - Formal Speeches - Wedding vows and speeches - Songs

Conflict Resolution
Singing
Acting
Journalism
Resolves Conflict
Storytelling
Story Writing
Writing
Time Management
Problem Solving
Communication Skills
Copywriting
Article Writing
Content Writing
Poetry
Creative Writing
$30 hourly
Aderonke A.
- 0.0/5
- (0 jobs)
PROFILE SUMMARY A resourceful and results-driven Customer Service Professional with over 5 years of progressive experience driving business development and revenue growth. Expertise in client relations, customer service, sales, and service level management. Possesses vital organizational and interpersonal attributes and a proven determination to succeed. A team player also with the ability to work independently with little or no supervision. KEY CAREER ACHIEVEMENTS * Increased customer sign up by 50% through platform onboarding for new users and ensuring seamless process flow. * Exceeded the Company's sales goals by providing proactive and effective customer service. * Resolved customers' complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly. * Demonstrated professional etiquette and manners, improving 30% positive feedback immediately. Effectively handled existing customer enquiries across a variety of channels, including phone, email, and social media * Effective use of company software and use of Excel for daily and weekly reports * Displayed strong product knowledge and customer service skills to identify and understand the customer’s requirements, building rapport and showing empathy to resolve and offer solutions * Explained complex information clearly and simply using excellent communication and listening skills * Engaged effectively with the customer, providing support to maximise opportunities for fault resolution at first point of contact. * Accurately and concisely updated systems and relevant portals to ensure agreed actions with the customer are fulfilled. *To process orders for new customers, promoting and representing the brand in a positive and professional manner. *Take ownership of complaints and dissatisfaction, monitoring & follow up until fully resolved, employing a calm, methodical manner. *Regularly tracked my progress against KPIs and SLAs, ensuring productivity targets.

Conflict Resolution
Administrative Support
Administrate
Persuasive Tone
Interpersonal Skills
Communication Skills
Resolves Conflict
Performance Management
Technical Support
Desktop Application
Technical Project Management
Phone Communication
Customer Service
Complaint Management
Tech & IT
$15 hourly
Shahnaz K.
- 0.0/5
- (0 jobs)
Personal Summary AREAS OF EXPERTISE * Client Care * Complaint resolution * Client retention * Legal Research * Administrative duties IT & SYSTEMS SKILLS * Competent using MS Office suite A well mannered, articulate and highly efficient Law graduate with invaluable legal experience in providing a professional and efficient service to clients as well as in customer services. Extensive knowledge of the administrative and secretarial procedures in a legal environment and understanding of laws, legal codes, court procedures, precedents and government regulations. Excellent client facing and configuration skills and a strong team player with an appreciation and understanding of the importance of client care as a function within a business. Having an ability to communicate complex sensitive information in an understandable form to clients. Ready and qualified for the next

Conflict Resolution
Resolves Conflict
Client Management
Receptionist Skills
Customer Service
Legal Writing
Legal Documentation
Legal Drafting
Legal Case Management Software
Legal Assistance
Legal
$25 hourly
Harry D.
- 5.0/5
- (1 job)
Hi, I'm Harry, a Level 3 certified personal trainer through Active IQ, with specialized experience in strength and conditioning, Olympic weightlifting, and fitness coaching for muscle building and weight loss. I’ve been helping clients achieve their fitness goals, whether it's gaining muscle, improving flexibility, or shedding body fat, for 5 years. What sets me apart is my expertise in crafting personalized workout programs that are effective, goal-oriented, and adaptable to any fitness level. I focus on sustainable progress, helping clients not only reach their targets but also develop habits that stick for life. I look forward to working with you!

Conflict Resolution
Lifestyle
Fitness Tracker
Personal Training Session
Sports & Fitness
Physical Fitness
Health & Fitness
Social Customer Service
Resolves Conflict
Customer Satisfaction
Communication Skills
Customer Service
$23 hourly
Molik M.
- 0.0/5
- (0 jobs)
I am a diligent and enthusiastic individual with a passion for learning and excelling in various fields. My journey began with obtaining a Bachelors with Honors degree in Criminology, where I honed essential skills such as time management, critical thinking, and effective communication. This educational foundation has provided me with a solid framework for navigating diverse professional environments. My career trajectory reflects my versatile nature and eagerness to explore different sectors. I started as a Trainee Mechanic at the NACRO Training Centre, where I gained hands-on experience in assisting mechanics, writing technical reports, and collaborating with teams for efficient task completion. This role not only enhanced my knowledge of car mechanics but also developed my administrative and teamwork skills. Subsequently, I transitioned to roles that showcased my proficiency in customer service and financial management. As an Assistant Manager/Keyholder at Ahfanm’s Money Transfer, I facilitated money transfers, managed the EPOS system, and ensured a seamless customer experience. This experience sharpened my communication skills, financial acumen, and customer-focused mindset. My tenure as a Customer Service Advisor at Capita further enriched my skill set. I provided exceptional customer service, resolved inquiries and complaints, and maintained accurate records. This role emphasized the importance of effective communication, problem-solving, and adaptability in dynamic work environments. My career journey also includes positions in the finance and trading sectors. As an Execution Only Stock-broker at Lloyds Banking Group, I executed customer orders, maintained market knowledge, and ensured regulatory compliance. This role required strong analytical skills, attention to detail, and a deep understanding of financial markets. Currently, as an Executive Officer at the Department of Work and Pension within the Civil Service, I conduct interviews and assessments, provide personalized support to claimants, and collaborate with external partners for job placements. This role has enhanced my communication, stakeholder engagement, and project management skills. In addition to my professional endeavors, I have pursued interests in forex trading, stock markets, and gaming. These hobbies reflect my analytical mindset, curiosity for new challenges, and continuous learning ethos. Overall, my diverse experiences have equipped me with a unique blend of skills, including advanced communication, problem-solving, financial literacy, teamwork, and adaptability. I am now seeking opportunities aligned with my aspirations of becoming a Compliance Caseworker for HMRC, where I can leverage my skills and contribute effectively to regulatory compliance and financial integrity.

Conflict Resolution
Communications
Technical Support
Policy Analysis
Compliance
Resolves Conflict
Data Management
Time Management
Multitasking
Active Listening
Problem Solving
Financial Analysis
Helpdesk
Customer Service
$15 hourly
Syed A.
- 0.0/5
- (0 jobs)
Friendly and professional Front Office Manager with enthusiasm for making customers and visitors feel welcome, able to handle administrative, operational, and guest areas without sacrificing quality or service. Also, a motivated Banking Professional with 12 years of experience in the banking industry. Offering analytical, organised implementation and monitoring of projects, excellent knowledge of credit evaluations, insurance & bank reconciliations. Having good MS Office skills with command of Word, and Excel. An energetic self-starter and team builder able to navigate high-stress situations. Well-versed in monitoring and rectifying clients' queries.

Conflict Resolution
Credit Counseling
Data Entry
Bank Reconciliation
Resolves Conflict
Account Reconciliation
$15 hourly
Favour O.
- 0.0/5
- (0 jobs)
An experienced Account Manager and Customer Success Specialist with a strong background in client relationship management, B2B sales, and business development. With over three years of experience in financial services and IT consultancy, I have successfully managed key client accounts, driven revenue growth through strategic upselling and cross-selling, and leveraged data insights to enhance customer engagement. I thrive in fast-paced environments where problem-solving, strategic thinking, and adaptability are essential. My ability to analyze market trends and client data allows me to develop tailored solutions that meet business objectives while ensuring a seamless customer experience. I am proficient in CRM tools such as Salesforce and Microsoft Dynamics, helping me track customer interactions, manage pipelines, and optimize sales strategies effectively. Building strong, long-term relationships is at the heart of my work. I take a proactive approach to stakeholder management, ensuring clear communication and alignment with business goals. My ability to collaborate across teams, from sales and marketing to operations, enables me to drive customer success while continuously improving processes.

Conflict Resolution
Customer Service Training
IT Support
Key Account Management
Upselling
Salesforce CRM
Time Management
Resolves Conflict
Customer Retention
Relationship Management
Problem Solving
Critical Thinking Skills
Communication Skills
Process Optimization
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