Hire the best Conflict Resolution Specialists in Kenya

Check out Conflict Resolution Specialists in Kenya with the skills you need for your next job.
  • $12 hourly
    I am a skilled Social Media Manager and Customer Support Specialist with a proven track record of helping businesses grow their online presence and deliver exceptional customer experiences. In social media, I specialize in content creation, strategy development, analytics, and community engagement across platforms like Instagram, Facebook, and X. I help brands connect with their audience and convert followers into loyal customers. In customer support, I bring expertise in handling customer inquiries, resolving complaints, and maintaining high satisfaction scores. Whether managing live chats, emails, or calls, I ensure your customers feel valued and supported. Let’s work together to boost your brand visibility, foster customer loyalty, and achieve your business goals.
    Featured Skill Conflict Resolution
    Social Media Content
    Resolves Conflict
    Time Management
    Multitasking
    Problem Solving
    Community Engagement
    Analytics & Tracking Setup
    Social Media Strategy
    Content Editing
    Email Support
    Customer Satisfaction
    Instagram
    Calendar Management
    Canvas
    Email Marketing
  • $31 hourly
    Experienced HR Assistant & Admin Support I’m an organized and detail-oriented HR professional with hands-on experience in recruitment, onboarding, compliance management, employee data management, and HR policy implementation. I help businesses streamline their people operations so they can focus on growth while I handle the backend with efficiency and discretion. 🔹 What I Can Help You With: End-to-end recruitment (job ads, CV screening, interview coordination) Onboarding & employee documentation Drafting contracts, offer letters, job description , KPIs and HR policies Timekeeping, attendance, and leave tracking HR data entry, report generation, and payroll support Admin tasks: email handling, calendar scheduling, and file organization I’m proficient in tools like MS Office Suite, Google Workspace, and various HRIS platforms, and I understand the importance of confidentiality, accuracy, and timely communication in HR and admin functions. Whether you're a startup needing part-time HR support or a busy executive looking for a reliable virtual assistant, I’m here to help you get it done professionally and efficiently. Let’s connect and discuss how I can support your team.
    Featured Skill Conflict Resolution
    Resume Writing
    Job Posting
    LinkedIn Recruiting
    Employee Onboarding
    Candidate Sourcing
    Resolves Conflict
    Resume Screening
    Compliance
    Performance Appraisal
    Performance Management
    Human Resource Information System
    Employee Relations
    Recruiting
  • $35 hourly
    A Project Management Professional seeking to provide high class expertise and make a milestone contribution towards achieving organizational goals and objectives through developing and coordinating team performance against sound ethical practices and seamless client service.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Time Management
    Leadership Skills
    Budget Management
    Problem Solving
    Stakeholder Management
    Organizational Background
    Virtual Assistance
    General Transcription
    Project Management
    Data Entry
  • $55 hourly
    PROFILE A dedicated and detail-oriented health sciences graduate with a strong foundation in disease prevention ,community health and health promotion. Experienced in customer service, demonstrating excellent communication, problem-solving, and interpersonal skills. Passionate about improving health outcomes while ensuring high-quality client engagement and satisfaction. Adept at multitasking, teamwork, and handling sensitive information with professionalism and empathy. Seeking an opportunity to apply both my expertise and experience in a dynamic and impactful role.
    Featured Skill Conflict Resolution
    Project Management
    Client Management
    Problem Solving
    Team Management
    Time Management
    Active Listening
    Communication Skills
    Resolves Conflict
    General Transcription
    Virtual Assistance
  • $6 hourly
    Mental Health Practitioner | Virtual Assistant | HR Professional | Customer Service Specialist I am a dedicated therapist and HR professional with experience in customer service management. I specialize in mental health counseling, employee wellness, and workplace communication strategies. 🔹 What I Offer: 🔹 Mental Health Advocacy & Support – Passionate about mental wellness, I have led World Suicide Prevention Day initiatives, creating safe spaces for individuals, fostering open dialogue, and collaborating with mental health professionals to promote awareness and resilience. 🔹 Virtual Assistance & Customer Service – I specialize in managing schedules, tracking progress, and providing detailed reports for clients, including college admissions support. With a strong background in customer service, I ensure seamless communication, issue resolution, and client satisfaction. 🔹 Human Resources & Employee Relations – From recruitment and onboarding to employee relations and workplace wellness, I help companies build strong teams and maintain a positive work culture. I specialize in conflict resolution, compliance, and HR best practices. 💡 Tools & Platforms I Use: ✅ Zoom – Online therapy & business meetings ✅ HubSpot – CRM & customer management ✅ Blue – HR & workflow management
    Featured Skill Conflict Resolution
    Mental Health
    Employee Relations
    Training & Development
    Process Documentation
    Customer Support
    Virtual Assistance
    Resolves Conflict
    Staff Recruitment & Management
    Client Management
    Crisis Management
  • $10 hourly
    Career Summary 1. Motivated self-starter with 3 years' experience in administrative & financial skills. 2. Excels in providing exceptional service to clients, keen to details, organized, and reliable. 3. Currently open to working in accounting, finance and virtual assistant role.
    Featured Skill Conflict Resolution
    Administrative Support
    Resolves Conflict
    Economics
    Scheduling
    Intuit QuickBooks
    Internal Control
    Financial Audit
    Financial Report
    General Ledger
    Account Reconciliation
  • $10 hourly
    I commit the commitment towards mental health. I am a professional psychologist who mainly uses Cognitive Behavioral Therapy {​CBT}​ and Client-centered Therapy. Besides that I'm an ABA therapist. As a psychotherapist, I use talk therapy to help individuals navigate and overcome emotional, behavioral, or psychological challenges. Through various therapeutic approaches, I work with clients to explore feelings, thoughts and behaviors aiming to foster personal insight and facilitate positive change. As a psychologist, I assess and treat various to mental health conditions and offer insights into behavioral patterns. I address cognitive, emotional and behavioral aspects of clients' lives. In life coaching, I collaborate with clients to help them clarify and achieve personal and professional goals. I use a goal-oriented approach to offer support, guidance and accountability to empower clients in making positive changes I value the ethical considerations of my field and guarantee the confidentiality. I ensure the best services and a level of comfort that will make you feel feel free to contact at anytime
    Featured Skill Conflict Resolution
    AccountAbility
    Interpersonal Skills
    Relationship Management
    Health Coaching
    Communication Skills
    Cognitive Behavioral Therapy
    Nutrition
    Persona Development
    Resolves Conflict
    Counseling Psychology
    Counseling
    Marriage Counseling
    Active Listening
    Life Coaching
    Stress Management
  • $14 hourly
    I’m a detail-driven and highly organized professional with a strong foundation in project support, research, and legal documentation. With a degree in International Studies, two diplomas (Project Management & International Relations), and certifications in Humanitarian Law, Advanced Project Management, and Mediation, I bring a versatile skill set to every task. I have supported both non-profits and consulting firms in roles involving transcription, research, data entry, client engagement, and document preparation. My experience includes working with refugees at RCK, handling stakeholder communications at the Ministry of Foreign Affairs, and managing farm operations , all of which demanded precision, discretion, and excellent time management. Key strengths: -Accurate and confidential transcription of interviews, meetings, and reports -Strong written and verbal communication skills -Research and legal support for advocacy and documentation -Proficient in Microsoft Office, Google Workspace, and data visualization tools -Able to deliver polished work under tight deadlines Whether you're looking for transcription, administrative support, project assistance, or document review — I’m ready to bring clarity, structure, and dependability to your workflow.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Human & Civil Rights
    Budget Planning
    Policy Analysis
    Report Writing
    Data Collection
    Process Improvement
    Project Planning
    Cultural & Ethnic Studies
    Cultural Adaptation
    Communication Skills
    Management Skills
    Public Relations
    Project Management
    International Relations
  • $15 hourly
    I am a compassionate and skilled psychologist with over 5 years of experience providing in-person and virtual therapy, as well as mental health writing services. 🌟 WHY HIRE ME 🌟 💡 Expertise: Offering Psychological support for individuals struggling with various relational and mental health disorders, including childhood traumas, anxiety, depression, PTSD, and other mental health concerns. Also proficient in research, writing, and training in these areas. 💡 Therapy Approach: Trained in evidence-based approaches such as solution-focused brief therapy (SFBT), cognitive-behavioral therapy (CBT), inner child work, trauma-informed therapy, psychodynamic therapy, mindfulness, Gottman method couples therapy, narrative therapy, and others. 💡 Commitment: Committed to providing culturally competent and compassionate care with flexible scheduling to accommodate clients' needs. Passionate about helping individuals achieve greater self-awareness, emotional well-being, and personal growth. 🌟 SERVICES I OFFER 🌟 💡 Collaborative Partnership: Here to assist you through: 👉 Individual counseling focused on helping you achieve your goals, gain self-awareness, and improve your quality of life. Learn valuable tips and tricks for your journey. 👉 Content and academic writing on psychology-related topics such as depression, anxiety, panic attacks, stress management, relationships, wellbeing, mindfulness, consciousness, the unconscious mind, dreams, self-awareness, self-care, work-life balance, emotional intelligence, and abuse. 💡 One-on-one and group virtual therapy sessions, life coaching, and mediation programs tailored to address personal challenges, anxiety, depression, other mental health disorders, and life transitions. 💡 Psychometric Assessments: Conducts psychological assessments including personality assessments (personality type/temperaments, strengths and weaknesses), ACEs for childhood traumas, PHQ-9 for depressive tendencies, GAD-7 test for anxiety, PCL-5 for PTSD, ADHD assessments, and the DAS-18 for emotional regulation, boundaries, burnout, self-esteem, self-care, attachment styles, and self-awareness, among others. 💡 Marital and Relationship Counseling: Provides support in strengthening communication, resolving conflicts, and fostering healthier connections. I'm eager to be a part of your journey! Please feel free to contact me. Professionalism and confidentiality are assured.
    Featured Skill Conflict Resolution
    Content Writing
    Mindfulness
    Research Papers
    Professional Training
    Active Listening
    Counseling Psychology
    Psychometrics
    Cognitive Behavioral Therapy
    Coaching
    Resolves Conflict
    Counseling
    Marriage Counseling
    Interpersonal Skills
    Mental Health
    Health & Wellness
  • $10 hourly
    Dynamic and detail-oriented professional with expertise in economic analysis, customer care, administration, and virtual assistance. With a strong analytical mindset and a results-driven approach, I excel in providing actionable insights, streamlining administrative processes, and delivering exceptional client support. I bring: - Economic Analysis: Skilled in data interpretation, market research, and delivering strategic recommendations. - Customer Care: Adept at fostering client relationships and resolving issues with empathy and efficiency. - Administrative Excellence: Proficient in managing schedules, organizing workflows, and ensuring seamless operations. - Virtual Assistance: Tech-savvy, organized, and experienced in handling remote tasks to support your business goals. Let’s collaborate to elevate your projects and drive success!
    Featured Skill Conflict Resolution
    Records Management
    Active Listening
    Resolves Conflict
    Communication Skills
    Microsoft Excel
    Problem Solving
    Critical Thinking Skills
    Data Model
  • $12 hourly
    🚀 Passionate Program and Project Manager with 7+ years of perfectionist experience! 🌟 Specialized in steering startups and entrepreneurs through the challenges of project setup, execution, and expansion. 🌐 Your Virtual Project Manager and Administrative Assistant! 🛠️ From ticking off tasks on your to-do list to steering full-scale projects, I've got you covered. Team management, task coordination, client relations – you name it, I'll handle it! Key Skills: 🚀 Proficient Project Management 🗃️ Office Organization/Administration 📊 Developing Project Plans 🌐 Hiring Remote Teams 🛠️ Experienced in Clickup, Pipedrive, Monday.com, Salesforce, Trello, Jira, Slack, GoogleSpace 🔄 Familiar with Development Cycle and QA Testing Processes 💼 Excellent in Project Management, Conflict Resolution, and Teamwork. Willing to Sign NDA, take Test Projects, and adapt to your timezone. 💪 Hardworking, effective, and efficient – committed to delivering quality work. Seeking a stable job to contribute to your business growth while gaining valuable experience. 📝 Good command of the English language, both written and oral. Let me know how I can assist you in achieving your goals! Prompt replies within an hour, 24/7 availability. Ready to hit the ground running – just click "Hire" and let's get started! 🚀
    Featured Skill Conflict Resolution
    Decision Making
    Presentations
    Draft Correspondence
    Resolves Conflict
    Time Management
    Project Delivery
    Project Scheduling
    Administrative Support
    Data Entry
    Team Alignment
    Virtual Assistance
    Email Communication
    Project Management
    Communications
    Team Management
  • $22 hourly
    OBJECTIVE Eager and driven International Relations and Security student seeking to leverage academic knowledge and prior experience gained as a paid intern at an engineering firm. Looking to expand professional network, while further enhancing skills and knowledge in a dynamic and challenging environment.
    Featured Skill Conflict Resolution
    Policy Analysis
    Resolves Conflict
    Critical Thinking Skills
    Research & Strategy
    Compliance
    Information Security
    Government Reporting Compliance
    International Relations
  • $30 hourly
    HR, Virtual Assistant, Customer Service, Management Consulting, Creation/Writing, Project & Business Management Expert | Driving Growth & Efficiency Summary: A change agent, a lover of problems, and a passionate heart when it comes to impact, seeking challenging opportunities to fully use my skills for organizational success. I have strong coaching & leadership skills, thriving in fast-paced and growing companies. I possess a keen eye for detail, ensuring people working in organizations walk out looking and feeling their absolute best. I am particularly interested in Business and Organization Management, Leadership Coaching, and Research Management. I am a results-oriented professional with a proven track record in HR, project management, and business development, with demonstrated skills in virtual assistance and customer service. I bring a unique blend of strategic thinking, operational expertise, and a passion for driving organizational success. My experience includes developing and implementing SOPs, leading teams, managing projects, and fostering strong stakeholder relationships. I am adept at streamlining processes, improving communication, and achieving measurable results. I am passionate about leveraging my skills to help organizations thrive. Regular communication is important to me, so let’s keep in touch.
    Featured Skill Conflict Resolution
    Proposal Writing
    Resolves Conflict
    Problem Solving
    Team Management
    Project Management
    Data Analysis
    Business Strategy
    Business Analysis
    Research & Strategy
    Leadership Coaching
    Writing
    Business Management
    Management Consulting
  • $20 hourly
    Welcome to my profile! I am a counseling psychologist working with clients having mental issues. I have years of experience in supporting individuals through various life challenges. My expertise lies in providing confidential and empathetic counseling services aimed at improving mental health and overall well-being. I am also a certified professional mediator, working with the Kenya Judicial system and different NGOs to help resolve conflicts. Why Choose Me? Experience: With a solid background in counseling, I have successfully assisted clients in navigating issues such as anxiety, depression, stress management, relationship difficulties, and more. Personalized Approach: I believe in tailoring therapy to meet each client’s unique needs. Whether you're seeking short-term solutions or long-term growth, My commitment is to help you achieve your goals. Empathetic Listener: I provide a non-judgmental and supportive environment where you can openly discuss your concerns. I'm also; Skilled in general Administration. Proven ability to handle complex tasks with attention to detail and a focus on efficiency. I am adept at balancing multiple responsibilities, prioritizing work, and meeting deadlines in a fast-paced environment. I have strong written and verbal communication skills. I am also proficient in managing schedules, coordinating meetings, and handling administrative tasks. Services I offer: Individual and group Counseling Couples Counseling Family Therapy Stress Management Anxiety and Depression Support Life Transitions Conflict Resolution
    Featured Skill Conflict Resolution
    Customer Care
    Community Engagement
    Communication Skills
    Time Management
    Family
    Counseling Psychology
    Scheduling
    Mediation
    Data Entry
    Counseling
    Resolves Conflict
    Task Coordination
    Computer Skills
    Administrate
  • $8 hourly
    I empower CEOs, founders, and executives by optimizing their workflows, taking administrative burdens off their plates, and enabling them to focus on high-impact decisions. My expertise in remote operations, executive support, and customer success has helped businesses scale efficiently while ensuring seamless operations. With over 5 years of experience, I specialize in business administration, customer service, and process optimization, ensuring smooth day-to-day operations for executives and organizations. My ability to manage cross-functional teams and implement digital solutions has contributed to a 67% revenue growth for past clients. Recognitions & Achievements 🏆 Managed executive-level operations, optimizing workflows for peak efficiency. 🏆 Provided business support that improved organizational productivity by 25%. 🏆 Led administrative and CRM strategies, enhancing customer retention by 15%. 🏆 Worked with international clients from the USA, UK, Switzerland, Ghana, South Africa, Ethiopia, Uganda, Tanzania, and Kenya. 🏆 Collaborated with professionals across 16+ countries. Expertise & Services ✔ Executive & Business Support ✔ Process Optimization & Workflow Automation ✔ Customer Relationship Management (CRM) ✔ Remote Team Coordination & Project Management ✔ Administrative Support & Strategic Assistance Notable Work & Collaborations ✅ Electus Education (USA) – Provided executive support to the Chief Relationship Officer, optimizing scheduling, internal communication, and project coordination. ✅ Kibo Africa Ltd & Tet Otomotif Industries – Drove sales and customer engagement, achieving top sales performance for 13+ months. ✅ Raha Express – Enhanced customer experience and operational efficiency, doubling revenue in just 10 months. My Mission To help professionals and businesses scale, optimize, and thrive by providing top-tier business support, allowing leaders to focus on their core goals. 📌 Let’s Connect! I’m open to collaborations, consulting, and remote business support opportunities.
    Featured Skill Conflict Resolution
    Virtual Assistance
    Business Development
    Email Marketing
    Task Coordination
    B2C Marketing
    Cold Call
    Resolves Conflict
    Canva
    CRM Software
    Salesforce
    HubSpot
    Customer Support
    Lead Generation
    Calendar Management
    Time Management
  • $7 hourly
    CAREER OBJECTIVE Greetings. My name is Ceciliah Siro I am a customer service freelancer with six years of experience and expertise in sales and marketing management. Article writing and data entry are some of exercises I perform on my free time. Am new in Upwork and looking for entry level position and I am confident I'll gain experience since this is a reputable and innovative platform that embraces and upholds professionalism, integrity and excellence.
    Featured Skill Conflict Resolution
    Reliability Testing
    Social Networking Development
    Employee Motivation
    Active Listening
    Creative Brief
    Decision Making
    Team Building
    Resolves Conflict
    Cultural Adaptation
    Interpersonal Skills
    Communication Skills
  • $30 hourly
    Reliable Virtual Assistant & Project Manager|Detail -Oriented|Organized|ALX certified I help busy entrepreneurs and teams stay organized,meet deadlines,and deliver results.With a background in project coordination,admin support,and content editing,I specialize in streamlining workflows,managing calendars,handling communication,and creating systems that save you time and energy. I am proficient in: Project management Tools:Asana, Document & communication:Google Workspace,Microsoft Office.Design and Editing:Canva,Grammarly. Admin & support:Transcription,Research,Scheduling and Email Handling I recently completed my Workflow specialist certification -Asana and in the process of ALX certification;I have coordinated a tech -forward project in aviation industry as a milestone,developed travel itineraries,and supported small business operations-all with professionalism,clarity,and a client-first mindset. Let's connect! I'd love to support your next project
    Featured Skill Conflict Resolution
    Virtual Assistance
    Project Workflows
    Research Documentation
    Google Docs
    Meeting Agendas
    Scheduling
    Calendar Management
    Travel Planning
    Resolves Conflict
    Tutoring
    Data Entry
    Project Management
    General Transcription
  • $7 hourly
    Hello!!! my name is Ennid Wambui I'm a Customer Service Specialist experienced in delivering exceptional customer support. * I aim to deliver efficient services that leaves your customers satisfied and loyal. * I specialize in handling inquiries, emailing and calling clients to satisfy their needs. *If you are someone who can go above and beyond to ensure your customers feel heard and valued, let's connect!
    Featured Skill Conflict Resolution
    Time Management
    Active Listening
    Communication Skills
    Resolves Conflict
    Customer Support
    Email Management
    General Transcription
    Virtual Assistance
    Data Entry
  • $20 hourly
    I’m a detail-oriented Virtual Assistant with 5+ years of experience in executive support, calendar & email management, and travel coordination. I help busy professionals stay organized, save time, and optimize workflows by handling key administrative tasks remotely. ✅ Calendar & Inbox Management – Schedule meetings, organize emails, and ensure nothing gets missed. ✅ Travel Coordination – Book flights, plan itineraries, and manage logistics. ✅ Project & Task Management – Keep workflows on track using Trello or Asana. Let me handle the details so you can focus on what matters most!
    Featured Skill Conflict Resolution
    Business Operations
    Data Analysis
    Decision Support System
    Process Improvement
    Meeting Scheduling
    Resolves Conflict
    Customer Satisfaction
    Administrative Support
    Event Planning
    Executive Support
    Virtual Assistance
    Project Management
    Microsoft Project
    Calendar Management
    Travel Planning
  • $22 hourly
    SUMMARY International relations and security studies student specializing in policy analysis and impact evaluation. Skilled in leadership and fostering dialogue on global challenges like climate action and poverty alleviation. Experienced in community engagement, storytelling, and advocating for marginalized voices. Committed to promoting sustainability and social change.
    Featured Skill Conflict Resolution
    Community Management
    Customer Service
    Resolves Conflict
    Communication Skills
    Leadership Skills
  • $12 hourly
    PROFILE As a CEO , Entrepreneur or Executive,do you ever feel like 24 hours aren't just enough for a day??Yes your time is the most valuable asset and that's where I come in. Dedicated and compassionate Clinical Officer with a Diploma in Clinical Medicine and Surgery from Kenya Medical Training College and a Virtual Assistant dedicated to keeping high level professionals organized, efficient, focused and satisfied. From time management,handling administrative tasks,data entry, calendar management and streamlining Emails.I ensure your day runs smoothly so you can focus on your career and what truly matters which is growing your business and making an impact. . Experienced in internal medicine, surgery, pediatrics, obstetrics/gynecology, and community health. Passionate about providing quality patient care, supporting public health initiatives, and continuously expanding medical knowledge. Certified in essential computer applications, with strong organizational and communication skills, and a commitment to excellence in healthcare delivery. Are ready to take control of your time and boost your productivity?? Let's connect.
    Featured Skill Conflict Resolution
    Customer Service
    Calendar Management
    Executive Support
    Travel Planning
    Resolves Conflict
    Data Entry
    Administrative Support
    Problem Solving
    Time Management
    Interpersonal Skills
    Meeting Scheduling
    Email Management
    Healthcare
  • $10 hourly
    I am an automotive engineer experienced in content writing.I focus on creating clear , accurate and useful content that helps readers understand technical topics in simple way.I can help with: *Basic blog post and articles on automotive or technical posts. *Products description and comparison *Simple technical experience . *Research and content writing. Let's work together to create content that informs and engages.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Problem Solving
    Communication Skills
    Creative Strategy
  • $7 hourly
    Hi there! I’m a Customer Service Representative with 5 years of hands-on experience providing top-tier support across various industries. I specialize in delivering smooth, professional, and empathetic service that keeps customers happy and businesses growing. These are the task from my previous experiences: - Chats and emails support - Helping Customers login their accounts and place their orders online - Processing orders - Calling and sending emails to prospects - Billing concerns -Process payments -General inquiries What I Offer: ✅ Expertise in [ tools like ZOHO, Ring Central, Shopify, Gladly, Genesys, EHR] ✅ Efficient resolution of customer issues to improve satisfaction rates ✅ Experience in handling high-volume communication across email, chat, and phone ✅ Multitasking and prioritizing tasks in fast-paced environments ✅ Professional and empathetic customer interactions Industries I’ve Worked With: E-commerce Healthcare Technology Hospitality Why Choose Me? I don’t just provide customer service, I deliver solutions and build relationships. My goal is to represent your brand with professionalism and ensure your customers feel valued and heard. Whether it’s resolving a complex issue or providing detailed product information, I’m here to help you achieve your customer satisfaction goals. Let’s work together to elevate your business’s customer experience!
    Featured Skill Conflict Resolution
    Virtual Assistance
    Account Management
    Resolves Conflict
    Order Processing
    Customer Relationship Management
    Phone Support
    Online Chat Support
    Email Etiquette
    Customer Support
  • $20 hourly
    Professional Summary Highly motivated and customer-focused Food Server with 4+ years of experience in the food and beverage industry. Skilled in delivering prompt and courteous service, upselling menu items, and resolving guest concerns in high-volume environments. Strong team player with attention to detail, effective communication, and a commitment to hospitality excellence.
    Featured Skill Conflict Resolution
    Task Coordination
    Organize & Tag Files
    Basic Attention Token
    Resolves Conflict
    Multitasking
    Customer Service
  • $7 hourly
    I'm a reliable and hardworking professional with over 4 years of experience in customer service, sales, and shop management. I specialize in handling customers with patience, clarity and a positive attitude - both in-person and through online chat. I served as a student leader in high school and consistently excelled in English, which sharpened my communication skills. Today, I use those strengths to help businesses provide smooth, friendly and efficient support to their customers. I'm fast at learning new tools, dedicated to delivering quality service and always ready to go the extra mile to solve problems and represent your brand well. Whether you're looking for a chat support agent, virtual assistant, or customer care representative - I'm ready to help your business grow.
    Featured Skill Conflict Resolution
    Active Listening
    Resolves Conflict
    Email Support
    Virtual Assistance
    Online Chat Support
    Customer Service
  • $7 hourly
    I am an experienced Executive Virtual Assistant and Customer Support Specialist with a background in office administration, email and calendar management, and client relations. I specialize in inbox organization, scheduling, customer service, and document handling. Proficient in Google Workspace, Trello, Slack, and CRM systems, I ensure efficient task execution and clear communication. With training from the ALX Virtual Assistant Program and hands-on experience in administrative roles, I bring professionalism, discretion, and attention to detail to every project. I’m passionate about helping businesses run smoothly and enhancing customer satisfaction through reliable, proactive support.
    Featured Skill Conflict Resolution
    Research Paper Writing
    Microsoft Project
    Project Management
    Virtual Assistance
    Data Entry
    Resolves Conflict
    CRM Software
    Email Support
    Customer Retention
    Travel Itinerary
    Construction Document Preparation
    Research Proposals
    Calendar Management
    Customer Care
  • $18 hourly
    Dedicated customer service representative with 5+ years of experience delivering exceptional support. Skilled in resolving issues efficiently, building strong customer relationships, and ensuring satisfaction. Committed to creating positive experiences and maintaining a professional, empathetic approach in every interaction.
    Featured Skill Conflict Resolution
    Time Management
    Resolves Conflict
    Communication Skills
    Problem Solving
    Phone Communication
    Customer Service
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.