Hire the best Conflict Resolution Specialists in Managua, NI

Check out Conflict Resolution Specialists in Managua, NI with the skills you need for your next job.
  • $8 hourly
    Hello there! My name is Andrea and I have +3 years of customer service, financial services, and tech support experience. With 2 of those years working from home, I am great at handling tickets, calls, chats, and emails in varying shifts for different time zones. My diction is very clear and understandable in English and Spanish, and I always come across as capable, empathetic, and resolution-orientated. 🏆 What's in it for you? 🏆 ✨ Enhanced Customer Satisfaction ✨ Streamlined Support Channels ✨ Expertise in CRM Tools ✨ Administrative Excellence ✨ Strong Problem Solver 🔹 My commitment to quality ensures that your customers receive the highest level of care, leading to increased loyalty and brand advocacy for your business. 🔹 I believe in fostering open communication and collaboration to understand your unique needs and tailor my services accordingly. Let's team up to enhance your customer experiences and build a solid foundation for your business success. I look forward to working with you and contributing my expertise to your company's growth. Feel free to reach out, and let's discuss how I can best support your goals. Warm regards, Andrea Bojorge
    Featured Skill Conflict Resolution
    Journal Technologies eCourt
    Microsoft Office
    Resolves Conflict
    Phone Communication
    Customer Service
    Microsoft Excel
  • $18 hourly
    Hi! I'm Ernesto Cano from Granada, Nicaragua. I am an enthusiastic Techie Architect who loves Design, 3d modeling, technology and providing a great customer experience. Extremely motivated to constantly develop myself and grow professionally. Have a look at my core skills: • English - Native • Office - Expert • Audio visual Editing • Leadership • Conflict Resolution • Communication • Design and Creativity • Creative spirit •Reliable and professional •Organized •Time management •Team player •Quick Learner •Fast learner •Motivated
    Featured Skill Conflict Resolution
    Castilian Spanish
    Steel Detail Drawing
    Rendering
    English
    PlanSwift
    Multitasking
    Bilingual Education
    Resolves Conflict
    2D Design
    Chief Architect
    3D Modeling
    3D Design
  • $8 hourly
    I am a bilingual Recruiter and Operations Specialist with a high level of competence in full-cycle recruiting, conducting recruiting analysis, sourcing, boolean search, and providing project management support. I truly enjoy fostering relationships with candidates or clients through precise communication.
    Featured Skill Conflict Resolution
    Project Management
    Scheduling
    Account Management
    Sales
    Outbound Sales
    Psychology
    Management Skills
    Customer Satisfaction
    Resolves Conflict
    Salesforce
    Real Estate
    HR & Business Services
    Recruiting
  • $8 hourly
    Highly organized, motivated and experienced attorney who enjoys autonomy as well as working with others to achieve best client client outcomes. Demosntrated skill and knowledge un multiple merges and acquisitions,joint ventures, debit listings and sctructual organizations. Apply extensive experience working with local and state licensing agencies.
    Featured Skill Conflict Resolution
    Customer Service
    Critical Thinking Skills
    Sales
    Resolves Conflict
  • $12 hourly
    Experienced Sales Representative with a proven track record in appointment setting and driving revenue growth. Over three years of success in telephone sales and live chat support roles, adept at leveraging persuasive communication and relationship-building skills to secure appointments and close deals. Proficient in sales techniques such as prospecting, cold calling, and objection handling, I excel in identifying customer needs and tailoring solutions to meet their requirements. My ability to effectively communicate product benefits and address customer concerns has consistently resulted in exceeding sales targets and fostering long-term client relationships. With a keen focus on delivering results and maximizing sales opportunities, I am committed to continuous learning and improvement. Punctual, reliable, and personable, I thrive in fast-paced environments and enjoy the challenge of surpassing expectations. I like to give my best in every job I am assigned and right now my main goal is to improve as a professional and contribute with my skills to the world. I feel very confident and capable of assuming roles associated with my experience. Looking forward to showing my skills and learn more from new opportunities.
    Featured Skill Conflict Resolution
    Customer Service
    International Relations
    Resolves Conflict
    Online Chat Support
  • $10 hourly
    Objective Provide a professional management service and bring to the business the best practice to support my clients and obtain positive results being efficient and share my expertise with my colleagues to increase the productivity in our mutual goals., Leadership In past roles, I learned how to manage a business based on the its needs and how to provide efficient and fast solutions, handle with all the staffing to reach the company´s goals and keep a friendly environment.
    Featured Skill Conflict Resolution
    Coaching
    Resolves Conflict
    Communication Skills
    Bilingual Education
    Analytics
    People Management
    Skill Analysis
    Skillsoft
    Resolve
    Community Goals & KPIs
    Coaching Session
    Soft Skills Training
    Communication Strategy
  • $13 hourly
    Hello! My name is Octavio Domingo Picado Pérez, a bilingual attorney with extensive experience in civil, criminal, and family law. I have worked as a Legal Assistant, Paralegal, and Case Manager in Nicaragua, handling legal research, client intake, contract drafting, and case preparation. I also have experience in U.S. immigration processes, particularly in analyzing USCIS responses, case screenings, and document preparation. As a Sales Supervisor at an Immigration Law Firm, I led a team responsible for client intake, consultation scheduling, and analyzing case viability for services such as family petitions, T & U visas, asylum applications, VAWA, and more. This role strengthened my skills in legal sales, customer service, and team leadership. Additionally, I was promoted to Supervisor at One Stop Solutions, where I managed sales teams for telecommunications and home security services. I trained agents, optimized sales strategies, and ensured customer satisfaction through effective communication and service coordination. Areas of Expertise: ✅ Legal document preparation (USCIS forms, affidavits, contracts, petitions) ✅ Client intake & case screening for immigration cases ✅ Contract drafting and legal research ✅ Bilingual communication (Spanish & English) ✅ Sales management & team leadership Certifications & Legal Training: 📜 Diploma in Criminal Profiling – Mexican College of Forensic Sciences 📜 Legal Medicine Postgraduate Degree – American University UAM & Institute of Legal Medicine 📜 Forensic Psychology & Criminalistics – Various legal institutions 📜 Neurobiology of Trauma in Sexual Abuse Victims – UPOLI 📜 Criminalistics & Forensic Sciences – Ateneo University & Ibero-American Institute 📜 Mediation & Conflict Resolution – Certified Private Mediator Legal, Sales & CRM Tools I Use: 🖥 Legal & Case Management Systems: RingCentral, Salesforce, MyCRM, NICARAO Legal System, Clio (basic knowledge) 📞 Client Communication & Sales Tools: HubSpot, Aircall, WhatsApp Business, Facebook Messenger, Goto, Slack 📂 File Management & Research: Microsoft 365, Google Workspace, Adobe, Dropbox 🔒 Security & Remote Work Tools: VPN, ChatGPT Remote Work Setup: 💻 Laptop: AMD Ryzen 7 4700U with Radeon Graphics, Windows 11 Pro, 16GB RAM, 1TB HDD 🖥 Monitor: Razer Raptor 27" 144Hz for multitasking 🎧 Headset: Noise-canceling headphones for clear communication 🌐 Internet Speed: 228.13 Mbps download / 24.20 Mbps upload I am looking for remote opportunities in legal assistance, immigration case management, or sales supervision. With a strong legal background and leadership experience in sales, I am confident in my ability to provide excellent service and results. Let’s connect! 🚀
    Featured Skill Conflict Resolution
    Immigration
    Immigration Law
    Freelance Marketing
    Communications
    Criminal Law
    Outbound Sales
    BPO Call Center
    Customer Retention Strategy
    Customer Service
    Resolves Conflict
    Family Law
    Telemarketing
    Sales
    Legal Consulting
    Legal
  • $6 hourly
    PROFILE I aspire to be part of a team to be able to develop my skills that I have acquired in the process of my personal training.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Social Listening
    Active Listening
    Customer Support
    Customer Satisfaction
    Human Resources
    Customer Experience
    Customer Care
    Server
    Phone Support
  • $8 hourly
    Seeking a highly-skilled individual with a proven track record of delivering exceptional results? Look no further – I'm here to help nail your projects. My objective is to give high-quality service to my employers where I can fully utilize and enhance my skills. Hard work and efficiency are my key secrets to rendering exceptional service. I am confident to say that I can adapt to most work situations and multi-tasking. I am a fast learner and work under minimal supervision. With my commitment to delivering the highest level of virtual assistance, I take full responsibility for the tasks given to me and ensure that I give exceptional services to your business and add my skills to the pool
    Featured Skill Conflict Resolution
    Legal Assistance
    Immigration
    Resolves Conflict
    Microsoft Office
    Legal Software
    Customer Service
    Computer Skills
    Communication Skills
    Problem Resolution
    Team Building
    Time Management
    Virtual Assistance
  • $6 hourly
    I am a dedicated and adaptable individual with strong communication skills and a passion for problem-solving. I have experience analyzing situations carefully before making decisions, showing strong critical thinking abilities. My background in gaming and technology has given me valuable troubleshooting skills and knowledge of multiplayer environments, consoles, and online platforms. Additionally, I have a deep interest in motorcycles and vehicles, which has helped me develop research skills and attention to detail. I am also highly empathetic, always striving to support and understand those around me, which makes me an excellent team player. My experience with social media and content creation has also strengthened my ability to engage with audiences and work creatively. Whether working in customer service, technology, or any role requiring patience and adaptability, I am confident in my ability to learn quickly and contribute effectively. Skills & Strengths (Habilidades y Fortalezas): • Communication & Empathy: I care a lot about people, express myself well, and always strive to understand others’ feelings. This helps me excel in customer service, teamwork, and leadership roles. • Problem-Solving: I analyze situations deeply and seek advice before making decisions, demonstrating strong critical thinking skills. • Adaptability: I explore different options before making choices, whether in gaming, technology, or life decisions, which shows I’m open to learning and adapting. • Technology & Gaming Knowledge: I have hands-on experience with gaming systems, tech troubleshooting, and game mechanics—skills that are valuable in tech support, game-related roles, or IT positions. • Attention to Detail: I like to know all the details before making a decision, a trait that is very useful for jobs that require precision and careful analysis. • Patience & Dedication: I invest time and effort into the things I love, whether it’s in relationships, hobbies, or personal projects, showing a commitment to growth and excellence. Interests & Experiences (Intereses y Experiencias): • Gaming & Technology: I enjoy gaming, especially MMORPGs, action, and sci-fi games, and I have developed a solid understanding of gaming consoles, troubleshooting, and online multiplayer experiences. • Motorcycles & Vehicles: I have thoroughly researched motorcycles, comparing models, features, and maintenance, which reflects my interest in mechanics, vehicles, and technical research. • Helping Others: I often help friends and loved ones by giving advice, demonstrating that I am a supportive and understanding person.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Active Listening
    Problem Resolution
    Phone Communication
    Community Management
  • $8 hourly
    With over 3 years of experience in customer service and tech support, I specialize in providing exceptional customer experiences while resolving technical issues efficiently. I excel at understanding customer needs, troubleshooting problems, and offering tailored solutions that ensure satisfaction. My expertise extends to customer feedback documentation, where I organize and analyze customer insights to identify trends and improve service quality. Whether you need support with inquiries, technical troubleshooting, or feedback analysis, I’m here to help your business enhance customer engagement and drive growth.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Time Management
    Multitasking
    Customer Support
    Problem Solving
    Customer Feedback Documentation
    Technical Support
    Phone Communication
    Customer Service
  • $10 hourly
    Professional Summary Bilingual professional (English-Spanish) with over 10 years of experience in customer service, team leadership, and program implementation. Proven ability to deliver exceptional client support, manage complex cases, and facilitate communication across diverse cultural and linguistic backgrounds. Certified in Ecommerce and proficient in CRM tools, Microsoft Office Suite, and communication technologies. Passionate about providing world-class customer service and supporting clients in achieving their goals.
    Featured Skill Conflict Resolution
    Training & Development
    Payment Processing
    Fraud Mitigation
    Team Facilitation
    Cold Calling
    Time Management
    Appointment Setting
    Bilingual Education
    Cultural Adaptation
    Resolves Conflict
    Soft Skills Training
    Ecommerce
    Risk Analysis
    Customer Service
  • $10 hourly
    Tengo experiencia en atencion al cliente vía telefónica, chats y correos electronicos, brindado atención de calidad
    Featured Skill Conflict Resolution
    Stress Management
    Written Comprehension
    Self-Organizing Map
    Analytics
    Critical Thinking Skills
    Emotional Tone
    Skill Analysis
    Organizer
    Leadership Skills
    Privacy
    Public Speaking
    Customer Experience
    Resolves Conflict
    Active Listening
    Typing
  • $17 hourly
    PERFIL PROFESIONAL Soy estudiante de Administración de Empresas con un vigoroso interés en el área administrativa. Cuento con habilidades analíticas y organizativas sólidas. Mi formación académica me ha dotado de conocimientos en contabilidad, finanzas y administración, los cuales estoy ansiosa por aplicar en un entorno profesional. Soy una persona proactiva, con excelentes habilidades de comunicación y capacidad para trabajar en equipo, lo que me permite colaborar eficazmente con diferentes departamentos. Estoy motivada por aprender y contribuir al éxito de los proyectos, buscando siempre optimizar procesos y garantizar el cumplimiento de las normativas vigentes.
    Featured Skill Conflict Resolution
    Company Research
    Academic Research
    Project Management
    Culture
    Microsoft Project
    Interpersonal Skills
    Resolves Conflict
    Efficiency Testing
    Virtual Assistance
    Creative Writing
  • $25 hourly
    Medical Doctor with experience in Interpretation services apply to medicine. Able to help you with any type of translation services medical and non-medical related.
    Featured Skill Conflict Resolution
    Public Speaking
    Science & Medicine
    Fluent
    Resolves Conflict
    English
  • $6 hourly
    Self driven person , with over 10 years of experience in telephone customer service, including sales , tech support , back office , retention, CRM tools, risk investigation, hotel receptionist , with experience on operation, positive attitude , Aiming to use my experience and skills to fill company expectations.
    Featured Skill Conflict Resolution
    Analytics
    Data Entry
    Call Scheduling
    Cultural Adaptation
    Resolves Conflict
    Customer Retention
    Sales
    Customer Retention Strategy
    Outbound Sales
    Supervision
    Customer Service
  • $5 hourly
    With extensive experience in delivering high-quality customer service across various call centers, I am skilled in phone, email, and live chat support. Proficient in tools like Zendesk, I am also quick to adapt to new systems to ensure efficient and effective service. My journey began at Capital One, where I refined my communication and interpersonal skills while developing a strong foundation in customer service. At SoFi Bank, I built on this experience by efficiently managing high-volume inquiries, resolving disputes with a customer-first approach, and streamlining support processes to enhance client satisfaction. My ability to handle complex issues with professionalism and empathy has allowed me to foster positive relationships and contribute to a seamless customer experience. Skills & Expertise Customer Service: Phone, email, and live chat support Proficiency in customer support tools (e.g., Empath) Active listening and empathy Time management and multitasking Problem-solving and critical thinking Customer retention strategies Dispute Processing Specialist: Attention to detail and analytical skills Investigation and resolution of customer disputes Fraud detection and prevention techniques Documentation and reporting of dispute cases Collaboration with internal teams for case resolution Check Review Specialist: Strong attention to detail Verification and validation Accuracy and efficiency in high-volume check reviews Knowledge of banking regulations and check processing systems (e.g., Ensenta) Proficient in: Slack Onecomm Microsoft Office 365 Suite OneDrive for Business Zendesk Microsoft Teams Zoom Google Workspace (Docs, Sheets, Slides, Drive) Jack Henry Banking Software Why Choose Me? With a strong background in customer service, dispute processing, and check review, I excel in managing high-volume inquiries and resolving complex issues. My background at Capital One and SoFi Bank has equipped me with strong problem-solving, attention to detail, and customer-first strategies. Proficient in tools like Zendesk, Microsoft Teams, and Google Workspace, I quickly adapt to new systems to enhance efficiency. I bring professionalism and a dedication to delivering exceptional service, making me a strong asset to any team. Let’s Work Together! I’m committed to meeting deadlines and delivering on promises, ensuring consistent results. Whether collaborating with a team or working independently, I’m ready to provide exceptional service and support. As a friendly, motivated, and responsible individual, I am eager to contribute to your success.
    Featured Skill Conflict Resolution
    Resolves Conflict
    Virtual Assistance
    Phone Support
    Quality of Service
    Customer Satisfaction
    Problem Resolution
    Zendesk
    Online Chat Support
    Email Support
    Phone Communication
    Critical Thinking Skills
    Problem Solving
    Customer Service
  • $8 hourly
    Professional Summary A dynamic, motivated, bilingual professional with the background and proven work ethic to guide and support customer service delivery, team development and leadership, project and event coordination. Dedicated leader who is known for delivering excellent service in fast-paced environments, with the skillset to efficiently resolve complex issues and conflicts, analyze data to uncover new opportunities, build trust-based relationships, and lead and mentor diverse individuals. Out- of-the-box thinker who is comfortable working in teams or independently to ensure solutions consistently meet or exceed business goals. Clients needs assessment, data and information management, operations management, and process improvement. Authorized to work in the US for any employer
    Featured Skill Conflict Resolution
    Leadership Skills
    Medical Condition Coding
    Medical Records
    Office 365
    Microsoft Teams
    Resolves Conflict
    Data Entry
    Medical Terminology
    Logistics Coordination
    Scheduling
    iContact
    Technical Project Management
    Phone Communication
    Customer Service
  • $4 hourly
    Tengo ocho años de especialización en Mediación tanto en el ramo penal como civil, a lo largo de mi trayectoria laboral he adquirido gran agilidad en la escritura e ingreso de texto, así mismo en especialización de las reglas de ortografía que me ha facilitado trabajos de edición de textos de todo tipo.
    Featured Skill Conflict Resolution
    Data Entry
    Typing
    Google Calendar
    Resolves Conflict
    Text Analytics
    Meeting Agendas
    Mediation
    Client Interview
    Task Coordination
  • $5 hourly
    Managua, Nicaragua Graduated in English in practical communication with experience in data analysis, conflict resolution and De-escalation, customer service, monitoring, and meeting management Looking to seize my knowledge and experience in a company that allows me to grow professionally. I also have a little freelance experience in daycare teaching English to kids and teenagers. -Review of production reports and quality of operations. • Identified opportunities for process improvements and recommended strategies to enhance customer service. • Experience overseeing customer service staff recruitment to further company goals.
    Featured Skill Conflict Resolution
    Customer Satisfaction Research
    Leadership Skills
    Supervision
    Data Analysis
    English Tutoring
    Customer Service
    Email
    Quality Assurance
    Management Skills
    Resolves Conflict
    Customer Feedback Documentation
    English
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