Hire the best Conflict Resolution Specialists in Managua, NI

Check out Conflict Resolution Specialists in Managua, NI with the skills you need for your next job.
  • $18 hourly
    Hi! I'm Ernesto Cano from Granada, Nicaragua. I am an enthusiastic Techie Architect who loves Design, 3d modeling, technology and providing a great customer experience. Extremely motivated to constantly develop myself and grow professionally. Have a look at my core skills: • English - Native • Office - Expert • Audio visual Editing • Leadership • Conflict Resolution • Communication • Design and Creativity • Creative spirit •Reliable and professional •Organized •Time management •Team player •Quick Learner •Fast learner •Motivated
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    Castilian Spanish
    Steel Detail Drawing
    Rendering
    English
    PlanSwift
    Multitasking
    Bilingual Education
    Resolves Conflict
    2D Design
    Chief Architect
    3D Modeling
    3D Design
  • $20 hourly
    Need a seasoned Operations or Project Manager? Look no further! I have 15+ years in the BPO Industry, vast experience in small to large operations being able to manage 250+ FTEs, and over 12+ Team Managers in different Support Channels; Phone, Chat, Email, Web, Warm and Cold Calling Support for B2C and B2B Business Models. What are my main objectives? ❶ Maximize productivity by having the right talent, the correct tools and process improvement strategies collaborating with internal and external clients. ❷ Attain and Exceed Client’s KPI Performance: CSAT, Resolution %, Conversion %, Staffing Attainment, Net Promoter, Quality, First Contact Resolution, Attendance, Attrition, ESAT and Gross Margin. ❸ Foster long term relationships with staff members by promoting growth opportunities, balance between life and work, open door mentality for new ideas and innovation Industries I have supported:  Real Estate (Sales)  Accounts Receivable (Debt and Bad Debt Recovery, Medical Billing)  Customer Service (Banking, Technology, Retail)  Technical Support (Computer and Software)  Interpretation Services (English to Spanish)  Online Marketing (SEO, Sales) What I can deliver:  Exceptional verbal and written communication with internal and external stakeholders to accomplish consensus on changes, new ideas or defusing conflict.  Engaging, upbeat, energetic, professional, warm, and assertive approach towards peers and clients to build trust and good business relationships.  Expertise in KPI Monitoring, Strategic Planning, Process Improvement (SOP), Performance Improvement Based Coaching (GROW), S.M.A.R.T Plan design and implementation.  Sharp understanding and ability to collaborate with cross-functional teams such as: Talent Acquisition, Training and Development, Quality, Information & Technology.  Ability to assess risks and opportunities to minimize challenges and promote quicker results.  Possess great organizational skills keeping all required resources aligned within the operation having in mind their key roles to kick off or manage any project.  I focus on targets, setting realistic goals is a sign of trust vs making promises that can’t be kept, data analysis is key to understand trends to set right expectations or glide paths.  I am used to work under rigid deadlines multi-tasking among different projects or actions to seek for faster results using all resources to my disposal. Additional Skills: - Microsoft Office Suite: Word, PowerPoint, Excel, Outlook, Power BI, Power Query, Basic VBA - Tableau - Salesforce - Click-Up - Google Sheets - Google Docs - Market Research (Google) - Share-point - Critical Thinking - Empathy and desire to help - Positive Mental Attitude - Team Management Projects I am fit for: → Sales and Revenue generation projects → Customer Experience not excluding Helped Resolve % or First Contact Resolution % → Single or multiple contact channels project, Phone, Chat, Email, Web, Warm or Cold Calling → B2C or B2B Business Models with different billing Models, (Handle Time, per transaction, per FTE, Productive hours, Staffing Attainment, Conversion %) I would love to discuss further with you about your project (s) and how we can work together to achieve great results. Contact me and you will not be disappointed.
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    Data Analytics
    Customer Service
    Critical Thinking Skills
    Interpersonal Skills
    Sales Operations
    Leadership Skills
    Security Management
    Project Management
    Business Coaching
    Time Management
    Resolves Conflict
    Business Innovation
    Business Continuity Planning
    Process Improvement
    Team Management
  • $20 hourly
    I am a bilingual Recruiter and Operations Specialist with a high level of competence in full-cycle recruiting, conducting recruiting analysis, sourcing, boolean search, and providing project management support. I truly enjoy fostering relationships with candidates or clients through precise communication.
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    Project Management
    Scheduling
    Account Management
    Sales
    Outbound Sales
    Psychology
    Management Skills
    Customer Satisfaction
    Resolves Conflict
    Salesforce
    Real Estate
    HR & Business Services
    Recruiting
  • $20 hourly
    Dedicated sales and customer service representative with over 9 years of experience in telephone customer service, including sales both opener and closer, tech support, appointment setter and customer care. Familiar with major software CRM, conflict resolution and posses a positive attitude in everything that I set my mind to. Aiming to use my proven skills to be able to grown with-in the company and effectively fill managerial role in the future. Motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas.
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    Account Management
    Microsoft Excel
    Microsoft Office
    Customer Satisfaction
    Cold Calling
    Customer Service
    Microsoft Word
    Sales
    Outbound Sales
    Resolves Conflict
    Technical Support
  • $8 hourly
    Highly organized, motivated and experienced attorney who enjoys autonomy as well as working with others to achieve best client client outcomes. Demosntrated skill and knowledge un multiple merges and acquisitions,joint ventures, debit listings and sctructual organizations. Apply extensive experience working with local and state licensing agencies.
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    Customer Service
    Critical Thinking Skills
    Sales
    Resolves Conflict
  • $8 hourly
    ABOUT ME I am an experienced Customer Service representative with more than three years working in this industry. I am a person capable of giving 100% in each project and I do have the ability to learn quickly. I am super responsible and dedicated to each of my clients. For me, punctuality, discipline and dedication are the engines that move my day to day. I invite you to learn a little more about the good side of freelancers!
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    Journal Technologies eCourt
    Microsoft Office
    Resolves Conflict
    Phone Communication
    Customer Service
    Microsoft Excel
  • $25 hourly
    Medical Doctor with experience in Interpretation services apply to medicine. Able to help you with any type of translation services medical and non-medical related.
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    Public Speaking
    Science & Medicine
    Fluent
    Resolves Conflict
    English
  • $8 hourly
    Hello! I am Octavio Domingo Picado Pérez, Native speaker of the Spanish Language and Advanced English. I am a lawyer with extensive experience in various areas of Law. My specialty is Civil, Criminal and Family Law, and I have worked on numerous cases in these fields. In addition to my legal experience, I have also worked in the Call Center industry. I have held various roles, from customer service to sales, retention, and cold calling. I also had the opportunity to work as a supervisor, which allowed me to learn a lot about leadership and teamwork. I am very interested in continuing to grow in both areas, Law and customer service. I am a highly motivated and committed person, and I am always looking for new opportunities to learn and develop professionally. I can gladly share with you my space and equipment where I would work for you, the specifications of my laptop and Internet speed. Thank you in advance for considering my candidacy!
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    Freelance Marketing
    Agriculture & Forestry
    Communications
    Criminal Law
    Outbound Sales
    BPO Call Center
    Customer Retention Strategy
    Customer Service
    Marketing
    Resolves Conflict
    Family Law
    Telemarketing
    Sales
    Legal Consulting
    Legal
  • $10 hourly
    I am an industrial engineer with a diploma in lean six sigma and continuous improvement of services and products, with passion and experience in project management. I have knowledge in process documentation and new solutions. I’m also have experience with Odoo ERP in versions 14 and 16, creating web sites and adding fields and more configurations with the studio tool, at the same time I have been working on documenting information on new development requirements.
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    Odoo
    Project Management
    Problem Resolution
    Resolves Conflict
  • $6 hourly
    PROFILE I aspire to be part of a team to be able to develop my skills that I have acquired in the process of my personal training.
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    Resolves Conflict
    Social Listening
    Active Listening
    Customer Support
    Customer Satisfaction
    Human Resources
    Customer Experience
    Customer Care
    Server
    Phone Support
  • $14 hourly
    Soy licenciada en comunicación y relaciones públicas, he trabajo en ventas por más de 10 años en una empresa de cosmético y agente de bienes raíces con 7 años de experiencia , me gusta trabajar con personas en atención al cliente presencial y en línea
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    Resolver Perspective
    Resolves Conflict
  • $7 hourly
    My name is Keyling Garcia, I am 30 years old. I am from Nicaragua, and I am looking for a part time job where my skills can fit very well. I'm a food engineer, which I'm currently doing. Also studied 3 years as an English Major so that is why I am looking for a second job in this field. I am a fast learning, I had been working as a English teacher, I worked in a call center as a customer agent. I am a fast learning, patiente, responsable and honest, qualities that i believe, I will be a good fit for your company.
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    Organizer
    PowerPoint Presentation
    Microsoft Word
    Typing
    TypeScript
    SAP
    Asana
    Problem Solving
    Critical Thinking Skills
    Resolves Conflict
    Active Listening
    Food Writing
    Microsoft Excel
    Customer Service
  • $6 hourly
    Hi there, I'm Sofi, an active and social enthusiast on a mission to blend passion, fitness, and a zest for life with professional growth. Currently pursuing my psychology degree, I approach challenges with an analytical mindset, always seeking new perspectives to conquer everyday hurdles. Outside the academic arena, I'm a fitness aficionado, dedicating 5-6 days a week to my training regimen, hitting the gym, and dancing my heart out in Zumba classes. But that's not all – I'm also a proud parent to three adorable dogs who join me on walks, adding a dash of joy to my routine :)
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    Critical Thinking Skills
    Stress Management
    Resolves Conflict
    Problem Solving
    Active Listening
    Language Interpretation
    Communication Skills
    Time Management
    Server
    Multitasking
    Customer Service
    Receptionist Skills
  • $8 hourly
    5 years of industry experience in Customer Service, Technical Support, and Back Office. My acquired skills: 1. Soft skills 2. Deep Understanding of KPI 3. Handling objections and Escalation 4. Team Work and Mentoring Focused on providing five-star service, producing the desired results for clients and the company.
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    Server
    Microsoft Office
    Customer Service
    KPI Metric Development
    Team Building
    Team Alignment
    Critical Thinking Skills
    Resolves Conflict
    Multitasking
  • $8 hourly
    I am a Doctor of Medicine and Surgery with a wide experience in general medicine, primary care, and medical urgencies. My passion lies in providing exceptional medical care and contributing to the improvement of the health and well-being of my patients.
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    Multitasking
    Resolves Conflict
    Patient Care
    Problem Solving
    Medicine
  • $5 hourly
    Dedicated professional with demonstrate strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating relationships and exceeding goals.
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    Debt Collection
    Microsoft Ads
    Change Management
    Account Management
    Resolves Conflict
    Relationship Building
    Critical Thinking Skills
    Customer Service
  • $15 hourly
    As an executive/operation assistant, I help executives 10x their productivity through top remote EA talent, technology, and techniques. I am responsible for managing complex schedules, coordinating travel arrangements, handling correspondence, and liaising with clients and stakeholders. With over 5 years of exceptional experience in the BPO industry, I have honed my skills in customer service, quality and performance management, coaching and mentoring, and problem-solving. I have consistently delivered outstanding results, such as increasing customer satisfaction, reducing attrition, and securing a large contract with a major tech company.
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    Business Management
    Management Skills
    Operational Planning
    Time Management
    Business Coaching
    People Management
    KPI Metric Development
    Resolves Conflict
    Performance Management
    Microsoft Office
    Microsoft PowerPoint
    Microsoft Excel
  • $4 hourly
    Objectives: Passionate, engaging, and attentive customer service specialist trained in conflict resolution and communication. Seeking to leverage interpersonal skills to build customer loyalty for the company who asks for my services., Labor Experiences: * * Customer Services Representative * English teacher * Operator Printing Machine * Woodworker * Cashier * Analyst of Production * Insurance Underwriter
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    Computer Basics
    Resolves Conflict
    Bilingual Education
    Customer Service
    Administrate
    Woodworking
    Insurance & Risk Management
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