Name: Conflict Resolution specialists
Brand: Upwork
Rating: 4.6 (213 reviews)

Check out Conflict Resolution Specialists in the Philippines with the skills you need for your next job.

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Clients rate Conflict Resolution specialists

4.6/5

based on 213 client reviews

$5 hourly
- 4.8/5
- (4 jobs)
I am equipped with skills and experience as a Quality Assurance Specialist and have been working for 7 years. I am goal-oriented, organized, can work with minimum supervision and a fast learner. I am tech savvy with advance MS Office skills. With the great enthusiasm, I’d be glad to share my expertise for job that requires maximum proficiency, accuracy and quality.

Conflict Resolution
Purchase Orders
Process Infographics
Resolves Conflict
Customer Support
Critical Thinking Skills
Time Management
Microsoft Word
Microsoft Excel
Typing
Data Entry
Accuracy Verification
$5 hourly
- 4.7/5
- (2 jobs)
Adaptable professional with 3.5+ years of experience and knowledge of conflict resolution, customer needs assessment, and records management. Aiming to leverage my skills and become an active contributor to the organization's development.

Conflict Resolution
Data Entry
Sales
Engineering & Architecture
Management Skills
Computer
Policy Writing
Inbound Marketing
Customer Service
Task Creation
Civil Engineering
Task Coordination
Resolves Conflict
$25 hourly
- 5.0/5
- (3 jobs)
Hire me! I’m the best candidate any accounting/bookkeeping position! I am a Certified Public Accountant in the Philippines and a Certified Management Accountant in the United States and I love working with numbers. I have five years of experience in the field of General Accounting, Financial Reporting and Analysis and Accounts Receivable/Payable - mostly working under multinational companies. I believe I’ll be the best fit for your needs and I’m the one who can do the tasks in a timely and accurate manner. I am flexible to work on any time zone! SKILLS SUMMARY General Accounting NetSuite & SAP Microsoft Office Applications Data Analysis Bank and Accounts Reconciliation Financial Reporting Accounts Receivable Management Accounts Payable Processing Process Improvement CERTIFICATIONS Certified Public Accountant (CPA - Philippines) Certified Management Accountant (CMA - Institute of Management Accountants)

Conflict Resolution
Microsoft Office
Data Analysis
Management Accounting
Process Improvement
Desktop Application
Financial Reporting
Accounts Receivable Management
Resolves Conflict
Accounts Payable Management
SAP
Oracle NetSuite
Bank Reconciliation
Account Reconciliation
Financial Report
Accounting
$15 hourly
- 5.0/5
- (9 jobs)
I know you will like me because I'm smart, efficient, and energetic. I get things done the way you like it and go the extra mile. I pick up on things really quickly and eager to work (and charm) my way to your team. Let me know if you need to hire someone like me (hire me!) and we can see if we're a good fit (we are).

Conflict Resolution
Customer Retention
Resolves Conflict
Administrative Support
Jewelry
Customer Service
Communications
Customer Support
$20 hourly
- 5.0/5
- (27 jobs)
As a PMP®, PMI-ACP®, and ITIL® V4 certified professional, I bring a rich background with over 14 years of combined experience in IT project management at AIG and Accenture. My extensive expertise covers a range of project management methodologies, including SDLC, Waterfall, Agile, and Scrum. This diverse experience enables me to offer a flexible, customized approach to suit the specific needs of your project. Throughout my career at AIG and Accenture, I have honed my skills in managing complex IT projects, ensuring successful completion while maintaining a sharp focus on quality, time, and budget constraints. My goal is to deliver outstanding results that not only meet but exceed your expectations, contributing to your project's success. My commitment to project management excellence is anchored in a comprehensive understanding of the five key domains: Initiation, Planning, Execution, Monitoring and Control, and Closing. This approach guarantees that every facet of your project is meticulously managed from inception to completion. In my 14 years with AIG and Accenture, I led numerous high-impact IT projects. At AIG, I played a pivotal role in large-scale IT transformations, integrating innovative technologies that significantly enhanced operational efficiency. While at Accenture, my focus was on leading cross-functional teams to deliver advanced IT solutions, consistently meeting project milestones and maintaining adherence to budget and schedule. I am passionate about creating a collaborative environment that brings your vision to life. Partnering together, we can achieve exceptional project outcomes and drive meaningful advancements for your business.

Conflict Resolution
Project Risk Management
Resolves Conflict
Project Scheduling
Project Management
Project Management Professional
Strategic Plan
ITIL
Change Management
Digital Project Management
Microsoft Project
$20 hourly
- 4.6/5
- (45 jobs)
Expertise in: Human Resources: Recruitment & Selection (US Hiring, Australia, New Zealand, Ukraine, Philippines & Japan) Staffing Requirements/Talent Acquisition Human Resources Management Operations Management Team building/Leadership Organization and Project Management Training and Development Problem Resolution Employee Relations Payroll Processing Performance Management HRIS Management Compensation and Benefits Compliance with Employment Laws Conflict Resolution Organizational Development Succession Planning HR Tools/Software (RecruiterBox, Workable, Greenhouse, SAP HR, Lever, ZOHO Recruit, Google Drive, Dropbox, OneDrive, Microsoft 365) Executive Assistant: Calendar Management Communication Liaison Documentation and Filing Meeting Coordination Travel Arrangements Expense Management Task Delegation Office Management Project Support Problem Solving ESL/Preschool Teacher: Early Childhood Education Curriculum Development Classroom Management Child Development Assessment Lesson Planning Parent Communication Behavioral Management Creative Activities Design Emotional and Social Development Support Safety and Hygiene Management Graphic Designer: Adobe Creative Suite (Photoshop, Illustrator, InDesign) Canva Proficiency Branding and Identity Design Print and Digital Media Design Layout and Composition Typography Color Theory Visual Communication Logo Design Canva Video Editor: Video Editing Storyboarding Motion Graphics Audio Editing Visual Effects Content Creation Social Media Videos Branding Videos Tutorials and How-to Videos Promotional Videos Social Media Management and SEO: Social Media Strategy Content Creation and Scheduling Community Engagement Analytics and Reporting SEO Best Practices Keyword Research On-Page and Off-Page SEO Link Building Website Optimization Social Media Advertising (Facebook, Instagram, LinkedIn, Twitter) Other Expertise: Content Creation Lead Generation Email Marketing Graphic Designing US Tax & Bookkeeping Project Management Tools/Software: Asana Trello ZOHO CRM Communication Tools/Software: Skype Slack MS Teams Google Meet/Hangout Zoom WhatsApp Viber Telegram Discord Other SMM/SEO/Forex/Crypto Tools/Software: Canva Grammarly Pexel Pixabay Google Fonts Unsplash Ahrefs Wordpress MT4/MT5 Tradingview FX Primus Binance Abra Jungle Scout Helium Social Media Platforms Tools/Software: Facebook Instagram LinkedIn YouTube Twitter Accounting & Bookkeeping Tools/Software: Xero QuickBooks ProSeries Taxwise Graphic Design Tools/Software: Adobe InDesign Adobe Photoshop Adobe Creative Suite

Conflict Resolution
Compensation
Email Marketing
Resolves Conflict
Social Media Content Creation
Search Engine Optimization
Ecommerce Website Development
Graphic Design
Project Management
Change Management
LinkedIn Recruiting
Recruiting
Resume Screening
$5 hourly
- 4.9/5
- (2 jobs)
Ready to turn your customer service into a game-changer for your business? Look no further! I'm your dedicated Customer Service Wizard, armed with 11 years of experience and a passion for delivering jaw-dropping service that keeps clients coming back for more. Let's team up and create raving fans out of your customers! What I Bring to the Table: 🚀 Rocket-Fueled Communication: From lightning-fast email responses to charming phone calls, I've got your back with top-tier communication skills that keep clients engaged and delighted. 💡 Problem-Solving Superpowers: No customer issue is too big or too small for me to tackle! I thrive on finding creative solutions to even the trickiest of problems, leaving customers wowed by your brand's commitment to their satisfaction. 🎯 Bullseye Targeting: I'm all about hitting the mark when it comes to understanding your customers' needs and preferences. With a keen eye for detail, I ensure every interaction feels personalized and memorable. 🎉 Surprise and Delight: Let's inject some magic into your customer experience! I specialize in adding delightful surprises and touches of WOW factor that leave customers grinning from ear to ear. 🌈 Rainbow-Level Positivity: Need a dose of sunshine in your customer service? I bring buckets of positivity to every interaction, spreading joy and good vibes that turn even the toughest situations into opportunities for delight. Why Me? 🌟 Proven Results: I've helped countless businesses boost customer satisfaction scores, increase retention rates, and turn one-time buyers into loyal fans. 🚀 Efficiency and Effectiveness: Time is money, and I'm all about maximizing both! With streamlined processes and ninja-like efficiency, I ensure your customers get the support they need without missing a beat. 🎉 Fun and Flexibility: Who says customer service can't be fun? I'm not afraid to inject a little personality into my interactions while still maintaining the utmost professionalism. Plus, I'm as flexible as a contortionist when it comes to adapting to your business's unique needs. Let's Make Magic Happen! If you're ready to take your customer service from "meh" to "WOW," let's chat! Together, we'll create an experience that leaves your customers singing your praises from the rooftops. Get in touch today and let's make some magic happen!

Conflict Resolution
Active Listening
Data Entry
Customer Relationship Management
Multitasking
Resolves Conflict
Time Management
Communication Skills
Customer Service
$35 hourly
- 5.0/5
- (12 jobs)
Full Stack Web Development | Web Design | SEO | CRM | Automation Specialist | B2B Sales and Marketing | Brand and Social Media Strategy | Ads and Organic Marketing | Email Marketing | SEO and Web Design I am not the typical “the website/CRM is done, please review; if you approve then we’re good.” I am not a doer, I am a strategist using my skills to help you maximize your sales. My goal is for businesses to get customers to check out the cart, close the deal, or get the sale. I ain’t just going for the looks and trendy hooks. I go for conversions, and results. I am your jill of all trades when it comes to CRM management, Marketing and Data Management. I help companies maximize the efficiency of their CRM tool both in sales and marketing side. I make sure to clean up data first to get accurate analysis and provide the best lead and customer management. I work with Sales People to ensure the data they enter are accurate and have them update contacts and info from time to time. On the marketing side, I either launch email blasts myself or just review the works of the marketing team if the company has one. I have worked with different software companies which trained me in different software like, Hubspot, honey CRM, Salesforce, Microsoft Dynamics, Zoho, Teams, ZoomInfo, Manage Connectwise, Quickbooks and more which some they also sell as part of their integrations. I have managed CRM for Sales Professionals and enter their pipelines in excel which is presented weekly/bi-weekly. I am well versed with workflows, integrations and automations. May it be for Sales Process, Website Integration or Channel Integration, I can help you with that. I make sure that the amount of money invested in CRM Platforms is maximized while making sure the data security is not compromised. My skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. With my experience and proven commitment to delivering the highest level of CRM and marketing management, I am well prepared to extend my record of exceptional service.

Conflict Resolution
Lead Generation
Conversion Rate Optimization
Dynamic Ad Setup
Search Engine Optimization
Data Entry
Social Media Management
Communications
Strategic Plan
Resolves Conflict
Software
Legal Research
$45 hourly
- 4.7/5
- (7 jobs)
Unlock the Full Potential of Your Business with Me! Are you seeking to transform your startup into a thriving and profitable venture? Look no further – I'm here to help you achieve that goal. What previous employers say about me: "Melody is an efficient and effective manager who effortlessly handles large workforces. She rapidly expanded her team to over 100 staff within 18 months across various functions. Melody's remarkable ability to foster a cohesive team atmosphere within a 24x7 operation is exemplary." - Shane Stewart "Melody excels as a manager and organizer. She consistently discovers better ways of doing things and is relentless in her pursuit of action. I had the pleasure of working with Melody to tackle complex rostering issues." - Michael Ruhfus "Melody is an invaluable asset to any team. She's exceptionally organized and possesses the skills to extract data from third-party and proprietary systems. Her innovative thinking and useful ideas have made a significant impact on key business issues." - Brian Davies Your team, your systems, and your processes are the heart and soul of your business. If your team, systems, and processes are disorganized, clunky, and inefficient, your startup will never reach its full potential. Build your dream team and create processes that work by hiring a project manager with a strong history of success. I have helped numerous CEOs increase productivity and boost profits. I work alongside them in building a great team AND keeping that team happy and satisfied with their employment. Feel free to spend some time and ask me how I’ve helped a business grow from a fledgling startup into a major player in its industry today. Hint: I grew the business from a one-employee (me) startup into a +100-employee business with a less than 2% attrition rate and a Manila office. Ready to take your startup to the next level or create a more organized business environment? I'd love to hear about your ambitions. Feel free to send me a message here on Upwork. I'm always thrilled to connect with emerging startup businesses. Let's work together to unlock your startup's full potential!

Conflict Resolution
Six Sigma
Project Risk Management
Customer Experience
Business Continuity Plan
Strategic Plan
Customer Support
Management Skills
Business Operations
Resolves Conflict
Data Analysis
Project Management
$10 hourly
- 5.0/5
- (11 jobs)
I have 14 years of experience in Technical support/Customer service assisting US (Sykes Asia, 7 years) and Australian customers (Teletech, 7 years) . I was trained at a large call center in the Philippines and served as a Team Leader for 5 years, coaching and mentoring consultants to become effective and efficient technical support representative. I am proficient in providing e-mail, back office and phone support and will do anything and everything I can to delight your customers. Communication is my passion and I firmly believe in fully understanding customers' needs in order to achieve customer satisfaction. Through my experience as a Customer Service Representative and a Team Leader, I have managed to hone skills that are very close to my personality and those that I consider essential to quality customer service such as patience, attentiveness, clarity, time management, empathy , calmness and quality coaching. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I have also represented our line of business in complaints management/ center resolution lead and provided continuous support to all members according to operating standards including business reviews and collaboration with other departments. Customer satisfaction is my first priority and I always go the extra mile. I always put myself not only in my client's shoes, but also in the shoes of our customers to make sure that they are getting the best support from me. • Supervise effective working of production personnel and ensure compliance to all company policies. • Coordinate with systems and process teams ensuring compliance to all protocols and maintain quality. • Manage and prioritize all production processes and implement action plans committed by consultants/ Team Leaders. • Ensure compliance to all internal and external policies to achieve all production objectives and provide appropriate feedback to all employees. • Supported teams in escalations and identified top drivers for customer effort and dissatisfaction • Collaborated with Team Leaders and Managers to resolve operational problems using expertise and judgment • Accurately utilizes strong problem solving skills and analytical skills to drive productivity. • Utilizes thorough investigative skills daily. If you're looking for an efficient and effective worker, invite me to your job!

Conflict Resolution
Customer Acquisition
Customer Experience Research
Resolves Conflict
Business Operations
Email Security
Salesforce CRM
Customer Retention
Customer Experience
People Management
Technical Support
$12 hourly
- 4.7/5
- (11 jobs)
Management experience in ●Planning, monitoring and reporting on project progress ●Facilitating, planning, coordination, scope impact, constraints, and scheduling ●Continuous evaluation of work process to initiate process improvements and escalation Clinical experience in ●Hospital Adult and Pediatric Physical Dysfunction ●Community-Based Rehabilitation ●Aged Care Rehabilitation ●Psychosocial Rehabilitation ●Pediatric Rehabilitation Worked in the fields of: ●Business management ●Engineering ●Medical ●Insurance ●Marketing ●Events ●Editorial ●Publishing Tools and Software used: ●Asana ●JIRA ●Connectwise ●Confluence ●Project Builder ●MS Projects ●Quickbase ● ES Oracle ● Flowlu ●Trello ●Notion ●Sharepoint ●MS Planner ● Microsoft Office ● Microsoft Excel Intermediate ●PandaDoc ●LDEmulator ●MemuEmulator ●BlueStacksEmulator ●Panda Doc ●Efax Certifications completed ●Agile Project Leadership - Linked In Learning ●Project Management Foundations- Linked in learning ● Learning Asana - Linked In Learning Certfication in progress ● Data Analytics Foundation - Linked In learning

Conflict Resolution
Leadership Skills
Critical Thinking Skills
Resolves Conflict
Enterprise Resource Planning
Scheduling
Inventory Management
Data Entry
Logistics Coordination
Quality Assurance
Incident Management
Digital Project Management
Budget Management
Data Analysis
Microsoft Excel
$30 hourly
- 5.0/5
- (5 jobs)
I possess extensive expertise in Administration, Human Resources, and Operations Management. My experience in online work has significantly enhanced my skills in virtual assistance and project management. Key competencies include: 1. Task Management: Proficient in utilizing Asana for effective task tracking and project organization. File Management: Skilled in Google Suite, ensuring a consolidated and organized filing system. Collaboration Tools: Experienced in using Notion for file compilation and project sharing with third-party stakeholders. 2. Customer Relationship Management: Familiar with CRM tools, such as PipeDrive, for monitoring leads and managing sales activities. 3. Data Analysis: Capable of creating dashboards and financial spreadsheets to analyze and interpret data related to project outputs. 4. Financial Management: Competent in QuickBooks for accounting and financial record maintenance. In my administrative role, I have primarily focused on developing, reviewing, and implementing policies for organizations engaged in wholesaling and retailing activities. My educational background in Management Accounting and Law has proven invaluable in drafting correspondence and providing support to corporate leaders in their daily transactions. As a Human Resources practitioner, I have taken on additional responsibilities in quality assurance, aiming to train, develop, and coach the Admin and HR teams. My goal is to foster camaraderie, enhance efficiency, and improve overall effectiveness in the workplace. I am a quick learner with a collaborative spirit, dedicated to achieving the common objectives set by clients. My commitment to delivering excellence through high-quality output ensures that no client receives anything less than exceptional service.

Conflict Resolution
Microsoft Office
Asana
Interpersonal Skills
Canva
Notion
Google Workspace
Zapier
Pipedrive
Resolves Conflict
$20 hourly
- 5.0/5
- (11 jobs)
Expert in Policy & Procedures Writing, Risk & Fraud Management, Internal Controls and Compliance. With a proven track record in strengthening internal compliance & controls, and safeguarding financial transactions, I bring over ten years of leadership experience to the table. Leading high-performing teams to surpass service level agreements and performance metrics, I consistently enhance internal policies and processes through rigorous reviews and strategic cross-functional collaboration. ✓ Certified Six Sigma Yellow Belt ✓ Risk Assessment and Analysis ✓ Internal Controls Development ✓ Fraud Investigations ✓ Data Analysis and Reporting ✓ Project and Process Management ✓ Editing and Proofreading ✓ Operational Management ✓ Organization Expert ✓ Policy and Procedure Writing

Conflict Resolution
Governance, Risk Management & Compliance
Risk Analysis
Six Sigma
Stress Management
Business Coaching
Resolves Conflict
Decision Making
Project Management
Team Facilitation
Time Management
Team Building
$7 hourly
- 5.0/5
- (2 jobs)
In the workplace, communication is the transmission of an idea, instruction, opinion, or emotion from one person to another, usually with a response or other feedback in return. It goes way deeper than just people talking to each other. I can Communicate (whether by pen, mouth, etc.) in a way that others grasp.

Conflict Resolution
Bookkeeping
Customer Support
Interpersonal Skills
Problem Resolution
Critical Thinking Skills
Answered Ticket
Customer Satisfaction
Resolves Conflict
Time Management
Customer Service
Phone Support
Order Tracking
Email Support
$8 hourly
- 5.0/5
- (7 jobs)
I have been part of the BPO Industry as a customer / technical support and sales representative until I became a Supervisor - Operations for more than 8 years. I was part of different accounts: Financial, Sales, and Banking accounts. My very first experience was a customer service representative in a Financial Account wherein part of my job is to build trust of our customers so that they are confident in discussing to us their personal information and maintaining their membership with the company by providing the good benefits that they are getting out of what they are paying for. Understanding their needs in maintaining their good credit standing, walking them through on how they can use the online website and getting their credit report and score are also part of my job. Then I was promoted as an Assistant Team Lead then I still did my best and performed that I got promoted as a Supervisor. I was also part of a Banking Account wherein I was a Supervisor in Operations wherein I manage the performance of the team, Ensuring that the teammates know their current standing in terms of KPI's, Provides coaching and constructive feedback, Responsible in reaching out to the support team such as QA, WFM, Training whenever it is necessary, Attending performance review and process enhancement with the Clients. And I have been awarded as a Top Supervisor for many times already. My second job experience was a Virtual Assistant in an Interior Designing Company and Real Estate wherein I Provide Administrative support to specified clients. Research work, Data entry, quotes creation, Learn and apply the concepts of Project Management. Assist to manage internal projects, process implementation, and other business action items. My latest Job Experience was a Virtual Assistant in a Credit Repair Company wherein I aAlways make sure that the Clients are being assisted efficiently with compassion through Voice and Chat Support, Helping Clients understand their Credit Report and Scores and providing tips how to increase their Credit Standing, Assisted the COO in some Admin Tasks, Assisted the Billing Department with Invoicing, Payment Processing, and Collection of Payments, Analyzation and Auditing of some data and reports, Responsible for making Commission Reports. Based on these experiences I must say that everything is possible if you are determined and passionate about what you are doing. My goal is to help my clients with establishing or maintaining the business through my home-based career. If you are looking for a 4-in-1 representative, I would be the best agent for you. I will provide Excellent Experience Every Time. TRAININGS ● Soft Skills Phone Assessment Training ● TOPS Training ( Teleperformance Operations Performance Standard )

Conflict Resolution
Customer Service
Multitasking
Internal Auditing
Invoicing
Following Procedures
Resolves Conflict
Time Management
Data Entry
Sales & Marketing
Communications
$7 hourly
- 5.0/5
- (2 jobs)
I have been in the BPO INDUSTRY for a little over ten years now. Like everyone else I started as a regular agent in my first two years where I worked with three different companies until I got hired with another company Avas Flowers where I stayed for almost eight years, my journey here I must say were on a very fast paced program, I got promoted as a Team Leader before I even got regularized, and on my fifth year I got promoted as the Processing Manager, that same year the company sent me to Hermosillo Mexico and stayed there for three months to train our Pioneering Team in the Processing Department.. Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. I am knowledgeable in almost all of the Microsoft Office apps particularly MS Excel and has experience using CRM from my previous jobs. I am also proficient in English and can do editing and proofreading jobs. I am a friendly and compassionate person who has the skills and personality to serve your company and perform all the tasks that will be handed to me. As someone who have dealt with people in different backgrounds as a trainer,Customer Service and Processing Manager and people in different fields as a telemarketer and order processor, all necessary functions related to my previous experiences would contribute in handling future tasks that will be given upon me

Conflict Resolution
Virtual Assistance
Active Listening
Sales
Data Entry
Lead Generation
Answered Ticket
Resolves Conflict
Customer Service
Communication Skills
Customer Support
Order Processing
Order Tracking
Email Support
$5 hourly
- 5.0/5
- (4 jobs)
Dear hiring manager, I was excited to see your opening for a customer service representative and hoping to be invited for an interview. My work background includes appointment setting and customer service for both home-based and call center environments. Providing front-line and escalation support through phone, chat, and email, is what I do best. I'm also good at organizing tasks and a quick learner and used to working in a fast-paced environment, with this, I only require minimal to no supervision when working. One of the customer service role experiences I had was with a US-based health company handling a healthcare and telecommunication account. Thank you for reading my proposal and feel free to message me if you have questions. Looking forward to hearing from you soon. Best Regards, Marvilyn V.

Conflict Resolution
Care Converge Patient Portal
Resolves Conflict
Decision Making
Time Management
Organizational Design & Effectiveness
Workday Adaptive Planning
Active Listening
Product Knowledge
$10 hourly
- 5.0/5
- (8 jobs)
Dedicated Purchasing Manager with five years of experience in transport logistics. Currently employed at a reputable wholesaling company. I look forward to working with you!

Conflict Resolution
Writing
Resolves Conflict
Multitasking
Management Skills
Business Management
Buying
Purchasing Management
$8 hourly
- 5.0/5
- (1 job)
I am Carla, a Customer Support / Social Media Manager who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over 10 years. I am very passionate, hardworking and highly organized. I am a fast learner, I can manage multiple tasks with minimum supervision. I am computer tech savvy. I am proficient in Google Operations, Microsoft Applications, email and calendar management. 📞Customer Care 💻Email Support 💻Chat Support 💻Social Media Manager ✅40 WPM with 99% accuracy Applications, Tools and websites I use: Google Sheets Google Docs Microsoft Excel Microsoft Word Outlook and Gmail CRMNext VoIP/Softphone - Avaya Adobe Photoshop, Canva, Lightroom Amazon, eBay, Etsy Facebook, Instagram, Pinterest. Linkedin, X If my profile is fit for the job, I am just one invitation away. Professional Talented Rising Talent Graduate of BS Entrepreneurship No. of Experience: 17 years

Conflict Resolution
Social Media Account Integration
Customer Satisfaction
Resolves Conflict
Communication Skills
Active Listening
Problem Solving
$10 hourly
- 5.0/5
- (3 jobs)
At a very young age I had to deal with hardships a lot probably more often than a normal teenager most likely had to. I grew up without a father figure as my parents got separated when I was just a kid, I have seen my mother struggle to make sure we survived our daily living and we most of the time had to live far apart as she had to work in the City while Im in the province pursuing my studies. During college days I was forced to work in a Salon and later on in a fast food chain to support my studies. Life is really hard but its worth living and fighting for , recently I was given a chance to work in a call center where it gave me the opportunity to earn a lot better than what I used to get from my previous jobs, while some people say that money is irrelevant so long as youre happy with what youre doing I am being driven by the figures I am earning to be happy with what I am doing. I realized , I wanna pursue my BPO career, I feel like I could really make a way to fit in this world where it also open windows of opportunity to enhance my communication skills, making me more want to express and explore myself and discover what else can I do. Of course I still have love for proffession I have chosen but It is something I know I can pursue anytime or along with this other path I have chosen. I have knowledge in almost all of the Microsoft Office apps particularly MS Excel As English as my major, I also do editing and proofreading jobs. Compassion and love for my job is what I firmly believe could make me successful in the field or whatever path I have chosen. I always believed that life's battle dont always go to the stronger or faster one or even the smarter one but It always go to the one who believes I can , " I can do all things through Christ who loves us " at the end of the day It's always who the source of our strenght and who and what keeps us going, it may be your parents, siblings , entire family, your dreams, it could be anything but the bottom line is there will always be a reason for anything and everything that we are doing.

Conflict Resolution
Incident Management
Resolves Conflict
Social Listening
Communication Skills
Active Listening
Writing
Customer Experience
Order Tracking
Order Processing
$6 hourly
- 5.0/5
- (2 jobs)
I have worked as a Customer Service Consultant for 7 years. I am now a Virtual Assistant available 24 hours a day, 7 days a week. I am a true all-around assistant with the ability to multitask and handle all aspects of business, while increasing overall productivity with efficient work. Over the years, I have handled many different roles such as complex billing consultant, order and account manager, service to sales specialist, technical support, and complaints resolution manager. I have a Bachelor's Degree in Business Management and a Diploma in Professional Education and I am a Licensed Professional Teacher. I am a team player, a clear communicator, a collaborator and a problem solver. I will provide exemplary work with quick turnaround times. HIGHLIGHTED SKILLS * Conflict Resolution * Excellent Verbal and Written Communication * Customer Interaction * Data Entry * Research * PowerPoint Presentation * Content Writing * Invoicing * Email handling * Social Media * Strong Work Ethic * Great Attention to Detail CAREER HIGHLIGHTS * Best Performer * Most Reliable and Disciplined * Contributed action plans to the team's performance * Spearheaded meeting with team mates about updates

Conflict Resolution
Customer Experience
Creative Writing
Invoicing
Social Media Website
Resolves Conflict
Virtual Assistance
Email Communication
Data Entry
Communications
$10 hourly
- 4.7/5
- (12 jobs)
Hi, I am Marycris, with ten years of administrative experience. I have the expertise to help you with your everyday responsibilities so you can focus on what you do. I provide high-quality assistance in the following: ⭐Data Entry ⭐Virtual Assistant ⭐ Email Support ⭐ Facebook Ads ⭐ Social Media Management ⭐ Internet Research ⭐ Email Handling ⭐ MS Office Apps (Word/Excel) ⭐ Google Apps (Sheet/Docs/Drive/Calendar) ⭐ MS Office ( Word, Excel, PowerPoint, Outlook ) ⭐ Calendar Management ⭐SAP Business One ⭐Graphic Design I have a flexible schedule and am open to new projects at any time. My first aim is to assist you in achieving your company objectives. Do you want to know more about my services? Let's talk about it. I am excited to collaborate with you.

Conflict Resolution
Social Media Account Setup
Administrative Support
Digital Marketing
Social Media Management
Lead Generation
Email Marketing
Resolves Conflict
Presentations
Task Coordination
Critical Thinking Skills
List Building
Data Entry
Email Communication
$15 hourly
- 5.0/5
- (3 jobs)
Experienced field dispatcher for a property management company managing on-the-ground resources for maintenance work and inspections. I have over 7 years of experience in a top IT and Consulting company as a project management senior analyst. I'm currently working as an In-house Technician Dispatcher for a leading tech-enabled property management company scheduling at least 6 technicians and making sure their work assignments for the week is most efficient. I possess strong working knowledge on reports generation and analysis, budgeting, meeting logistics and communication, driving initiatives and presentation dynamics. I've also managed a team with up to 16-25 people at a time and have supported team leads, managers and executives for different projects. I have ITIL V3 certification and Microsoft Office Specialist certification. I also have degrees in Management Accounting (2009) and Entrepreneurship and Marketing (2011) with 4 years experience in a small business. I am dedicated, resourceful, have great communication skills, and leadership. 📊Reports Generation 💻Asset Management 🏢Seat Management 👨‍🏫Resource Management 💵Expense Tracking and Reporting 🎫Ticket Creation and Tracking 🏪Procurement ✈Travel Planning ⌚Meeting Logistics 📃Distribution List Management ⌨ 64 WPM These are some applications, tools, and websites that I use: MS Excel MS Word MS PowerPoint MS Visio MS Outlook MS Teams MS SharePoint MS Publisher Sony Vegas Pro Google Docs Google Sheets Google Forms Gmail Azure DevOps Otto Notion HappyCo ServiceNow Facebook Business Suite Canva ManyChat Skype Zoom Sigma Slack If you're interested, please contact me.

Conflict Resolution
Status Reports
Project Scheduling
Process Infographics
Scheduling
Time Management
Leadership Skills
Project Risk Management
Critical Thinking Skills
Resolves Conflict
$10 hourly
- 5.0/5
- (10 jobs)
Work Experiences: Social Media Content Creation, Scheduling & Posting Travel Virtual/Admin Assistant Email Campaign Email Management Technical Writer Process Engineer Skills Summary: - Travel Itineraries creation using Axus and TravelJoy - Graphics design using Canva - content writing/copywriting - Video/Reel creation - SOP creation/evaluation - documentation and research - data analysis - executive assistance - project management - Social Media Management - email marketing using MailerLite, Flodesk and Vbout - email management - email campaign automation Tools: - Excel/Word/PowerPoint - LucidChart - G-Suite - Trello - Canva - Axus Travel App - TravelJoy - ClickUp - Vbout - InVideo - Zoho - Asana - Flodesk - Microsoft 365

Conflict Resolution
Personal Administration
File Management
Administrative Support
Project Scheduling
Scheduling
Time Management
Resolves Conflict
Communications
Leadership Skills
Critical Thinking Skills
Process Infographics
Microsoft Project
Status Reports
Project Plans
$5 hourly
- 5.0/5
- (2 jobs)
● 5 years of knowledge and experience in social media advertising such as Facebook and Instagram ads. ● Experienced e-commerce specialist designing e-commerce websites and creating digital campaigns across all social media platforms. ● Strong verbal and written communication skills. ● Experienced content creator with photography and videography skills. ● Great management skills, capable of executing a number of tasks simultaneously.

Conflict Resolution
Process Infographics
Time Management
Resolves Conflict
Project Scheduling
Leadership Skills
Business Cases
Digital Project Management
Project Plans
$6 hourly
- 4.6/5
- (2 jobs)
OBJECTIVE To faithfully work in a respectable company that fits my profession. To share and contribute my services for the company's welfare and to further acquire experience for efficiency and effectiveness.

Conflict Resolution
Lead Generation
Cold Calling
Communication Skills
Customer Service
Contract Negotiation
Active Listening
Computer Skills
Resolves Conflict
Problem Solving
Leadership Training
$7 hourly
- 5.0/5
- (1 job)
I'm a former customer representative of Concentrix, one of the largest BPO company here in my country. Working on such environment, taught me how to deal and communicate ethically and professionally with different people regardless of their age, race, culture and beliefs. It enriched my communication skills to communicate with people with different problems they're facing everyday. It developed my listening skills as well by understanding and paying attention on the concern of my customers. It also empowered my empathy for those people that I have interacted with by feeling what they're feeling. Being a former customer representative, it helps me to connect with people, build relationship and establish strong leadership on my community. I've also handled sales account so I learned all the needed attributes on how to persuade people. I've also learned how to be persistent in spite of opposition, obstacles, and discouragement. Working in this kind of environment made me earned a character such as having ambition and drive, taking action to persuade my customers, and being proactive.

Conflict Resolution
Communications
Team Building
Teachable
Interpersonal Skills
Communication Etiquette
Critical Thinking Skills
Professional Tone
Active Listening
Leadership Development
Resolves Conflict
Problem Solving
Customer Service
Time Management
Customer Satisfaction
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