Experienced SEO Specialist with a demonstrated history of working
in the marketing and advertising industry. Skilled in Search Engine
Optimization (SEO), Growth Marketing, Proofreading, Editing,
Technical Writing, and Architecture. Strong marketing professional
with a Bachelor of Architecture - BArch focused in Architecture from
Holy Angel University.
Hello,
Thank you for checking out my profile; now let me give you a brief rundown of my qualifications. I am effective, efficient, and self-driven. I also have excellent writing skills, strong work ethic, great attention to detail, creativity, and problem solving skills. I am an honor student since elementary and high school. I also played the role of being a student leader over the past years. I have led different organizations starting from elementary to college and I am exposed to different tasks starting from managing and organizing events, planning and creating social media posts and advertisements, and writing different letters and...
About Me
I'am a hardworking person at heart, who loves
to get the job done with quality also has
compassion, love and respect to people who I
work with.
I was a part of a small production in college and that experience was the start of my passion and liking to story development, story telling and helped my confidence in my own work.
I have 14 years of experience in the BPO industry as an agent I handled email, chat, and voice technical support for America Online. As a QA Analyst , I was trained and assigned to different departments including Technical Support, Billing and Community Action Team. Responsible for the analysis of the transcripts and call recordings, which includes, but not limited to, the following: English Grammar, Technical Correctness, and Outstanding Customer Service. Provided timely and constructive feedback to agents. As QA for the Community Action Team we make sure that teens and kids chatrooms/boards are properly moderated.
This post gave me the...
Proficient in MS Office, Computer troubleshooting. Knowledgeable on the following applications and tools: Adobe Photoshop, Canva, Google Applications, Slack SharePoint Designer, WordPress, Trello,MAXIMO, FMS
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Content Editing
