Hire the best Continuous Improvement Specialists in Los Angeles, CA
Check out Continuous Improvement Specialists in Los Angeles, CA with the skills you need for your next job.
- $60 hourly
- 4.9/5
- (8 jobs)
I am a motivated project manager with experience in Health Care, Industrial settings, and construction management. I focus on making projects as safety as possible while delivering quality projects that meet the customer requirements. I am registered as an Professional Engineer in California (Certificate Number FP 2304). I also am an NFPA Certified Fire Protection Specialist, PMI Project Management Professional, Lean Six Sigma Green Belt, and I hold a number of National Institute for Certification in Engineering Technologies certifications in Fire Alarm Systems, Water Based System Layout, Special Hazard Systems and Fire Alarm Inspection, Testing and Maintenance. I specialize in OSHA, NFPA, ICC, UL, FM, and industry standards to ensure code compliance with local, state, and federal guidance.
Continuous Improvement
Engineering ManagementErgonomicsWorkplace Safety & HealthConstruction MonitoringBusiness ManagementResearch MethodsKaizenFire Protection EngineeringProject ManagementManagement SkillsSafety EngineeringConstructionProject Management ProfessionalMicrosoft Project - $100 hourly
- 5.0/5
- (1 job)
Customer Experience & Customer Support professional with 7 years of experience. - Experienced tackling day to day challenges within a CX department & assisting with complex customer service issues as well as working cross functionally within an organization to focus on continuous improvement opportunities based on voice of customer insights. - Managed both internal & outsourced customer service vendor to ensure positive outcomes for customer base and adherence to SLAs - Performed continual analysis of key performance metrics, and assisted in developing, evaluating and reporting on these metrics to senior leadership - Developed documentation and SOPs for new and emerging procedures to maintain consistency and drive scalability as well as refining workforce management modeling and maintenance Survey Design: I have 8 years of experience building complex surveys across multiple survey platforms (Qualtrics, Survey Monkey, Survicate, Survey Gizmo and more). I am Qualtrics Expert Certified across their Core, Customer Experience, and Employee Experience products with over 3000 hours spent in the platform. Customer Experience Research: I have also worked for 3 years in Experience Management [Customer & Employee] Research, designing and programming surveys, building data visualization dashboards, and advising B2B & DTC businesses how to improve their customer and employee experiences based on these insights.
Continuous Improvement
Business OperationsQualtricsCustomer Experience ResearchData AnalysisStartup ConsultingGorgiasCustomer SupportKPI Metric DevelopmentProcess ImprovementSurveyCustomer ExperienceCustomer ServiceResearch MethodsZendesk - $50 hourly
- 0.0/5
- (0 jobs)
Hey there 👋 I'm a dedicated, results-driven professional with extensive experience in program/project management and business process optimization at high growth organizations. In short... I CAN HELP YOUR BUSINESS SCALE EFFICIENTLY & DELIVER HiGHER VALUE 📈 👍 MORE ABOUT ME: 📍I have a successful background developing innovative tools, software solutions, and processes that drive operational efficiency, align with company goals, boost productivity, and meet clients’ business needs. 📍I'm a collaborative communicator; possess excellent interpersonal, leadership, and problem-solving skills with proven ability to collaborate with the executive team and key stakeholders for successful business transformation project execution and completion. 📍Agile in driving desired outcomes by leading high level business development projects within tight deadlines. 📍Proficient knowledge in software development lifecycle and project management methodology MY STRENGTHS INCLUDE: ✅ Team Leadership ✅ Portfolio Management ✅ Organizational Agility ✅ Business Transformation ✅ Project Management ✅ IT Planning, Budgeting & Governance ✅ Process Improvement ✅ Change Management ✅ PMO Setup & Mobilization
Continuous Improvement
Process DevelopmentProcess DocumentationInternal CommunicationsChange ManagementProcess ImprovementAgile Project ManagementSix SigmaProgram ManagementMicrosoft SharePointAtlassian ConfluenceStrategic PlanningProject ManagementBusiness OperationsJira - $100 hourly
- 0.0/5
- (0 jobs)
My name is Axel and I currently reside in Los Angeles, CA I am a Zendesk Support Admin Certified professional with 10+ years of experience working for both large and small companies on a variety of project planning, and coordination, account management, sales support and system administration matters, most recently for Envoy as an Implementation Consultant. I specialize in driving scalable business processes and strategies to cultivate long lasting relationships, optimize client performances, improve retention, and fuel revenue growth., while routinely creating positive client interactions utilizing strong prioritization, collaboration and communication skills. In addition, I have defined and developed policies, created scalable project strategies, integrated process improvements, and utilized industry experience to meet established requirements, key enterprise priorities, operational needs, and applicable goals.
Continuous Improvement
Customer SatisfactionLearning Management SystemProject ManagementZendeskChange ManagementImplementation PlanImplementationProcess Improvement Want to browse more freelancers?
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