Hire the best CRM Developers in the Dominican Republic

Check out CRM Developers in the Dominican Republic with the skills you need for your next job.

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$150 hourly
Henry M.
- 4.6/5
- (5 jobs)
I'm an Account Executive for iSales Solutions, and an award-winning Pipedrive and Zapier partner. We've been helping businesses improve their sales and processes through tech-stack implementation, automation, and integration with other apps for more than 7 years.

CRM
Automation
API Integration
API
HubSpot
Sales Analytics
Sales Optimization
CRM Software
Customer Relationship Management
Process Integration
Process Optimization
VoIP
PandaDoc
CRM Automation
Zapier
Pipedrive
$25 hourly
Sabrina G.
- 4.9/5
- (20 jobs)
An immigration paralegal with over 5 years of experience working closely with U.S. immigration attorneys. I’ve worked on a wide range of cases, including marriage-based green cards, VAWA, U visas, SIJS, consular processing, naturalization, and removal defense.

CRM
Customer Relationship Management
Immigration Document Translation
Family Law
Immigration Law
Legal Assistance
Customer Service
Document Review
Writing
Data Entry
General Office Skills
$7 hourly
Franyell B.
- 5.0/5
- (4 jobs)
Hi there! Over the years, I've gained extensive customer service experience, having worked with well-known companies such as Samsung, Xfinity Mobile, and UnitedHealthcare. Throughout my career, I've excelled in tech support, honing my ability to work under pressure and effectively address customer concerns. 🛠️ I pride myself on being reliable and responsible, always punctual in carrying out my duties. Eager to learn and equipped with a passion for my work, I approach tasks with a positive attitude. Let's achieve great things together! 🚀

CRM
Community Management
Facebook
Order Tracking
Data Entry
Content Moderation
CRM Software
Customer Satisfaction
Customer Relationship Management
Customer Support
Ticketing System
Microsoft Office
Online Chat Support
Phone Support
Virtual Assistance
English
$12 hourly
Charlie C.
- 5.0/5
- (14 jobs)
I am a highly self-motivated and well-organized professional, equipped with outstanding problem-solving skills and robust capabilities. I excel at swiftly identifying issues and taking decisive, independent actions tailored to specific situations. Languages: Bilingual Fluent in both (Spanish, and English)

CRM
Product Knowledge
Scheduling
Answered Ticket
Email Communication
Microsoft Office
Slack
Customer Relationship Management
Data Entry
Quality Assurance
Zoho CRM
Zendesk
Phone Support
Email Support
$70 hourly
Clara P.
- 5.0/5
- (22 jobs)
I've been developing on the force.com platform for over 10+ year; always innovating and gaining experience on new features such as Flows, Visualforce, Lightning Component, and Lightning Web Components, Apex, Triggers, Canvas, Integration process, and much more. I have authored (or co-authored) four appExchange apps, developed Packages for the Fonteva marketPlace; and further developed, customized, and maintain Salesforce.com instances for global companies such as Xerox, Canon, and Sony Latin America; I've work with ISV partners to help them get their app to market, or create custom integration with 3rd. party Apps and vendors. I am fluent in both English and Spanish with over 5+ experience in translation and training.

CRM
Apex
Salesforce App Development
Customer Relationship Management
Salesforce CRM
Visualforce
Salesforce Sales Cloud
Salesforce Lightning
Pardot
$125 hourly
Isaac C.
- 5.0/5
- (23 jobs)
🗣 Clients Say... 🗣 "Isaac is a ROCKSTAR! He helped me seamlessly connect many of the systems within my business using Zapier. This included a new learning management platform I migrated to (Teachery), a new shopping cart system he suggested based on my needs (ThriveCart), and my current email marketing platform (Keap). I appreciate everything he's done and I look forward to working with him again." - Toni, Founder at Successfulsalons.co.nz "Isaac has been an absolute pleasure to work with. He is a strong communicator, has creative problem-solving instincts, and invests the time to understand the customer problem. He's a consummate professional and also has a warmth of personality that comes through in meetings and messages. I recommend him highly for any automation task or workflow issue. I'll go further and say that he will successfully implement anything he tells you he will take on." - Kami Dar, Founder at UnitiNetworks "I've been on this platform for over a decade. Isaac has probably had some of the best communication I've ever seen from someone here. He helped me with a Zapier + Opt in Software + CRM automation. Me and other freelancers gave it a shot and couldn't get it working. Isaac was able to figure it out fast and saved me tons of hours." - Charles Ngo, Marketing Thought Leader & International Public Speaker ++++++++++++++++++++++++++++++++++++++++++++++++++ 🤖 Why Automation? 🤖 If you run a service-based business (or any business for that matter), you're always in action. Too many tasks, too little time. Automating your tasks -- ESPECIALLY the revenue-generating activities (e.g. sales and marketing) -- is the magic ingredient to impact your bottom line. Let me help you win back your time and cut back on overhead costs with task and marketing automation that works. 🤔 Why Me? 🤔 Businesses in need of a competitive edge look out for automation specialists like me to help them run their ventures more efficiently. It doesn't hurt to have someone suggest and build automations for your most important tasks. And yeah, in case you haven't noticed, there are only so many automation geeks with proven experience out there. Run your business like a well-oiled machine. Don't leave anything to chance. 💻 Software Platforms I've Used for Client Automations 💻 ALL Google Apps (including Google Apps Script, Sheet, Docs, Drive, Slides, and more) **Automation Platforms** - Zapier - Integromat **CRMs & Email Marketing Platforms** - ActiveCampaign - ConvertKit - Drip - Mailchimp - GoHighLevel - Hubspot - Intercom - Pipedrive - Salesforce Project/Process Management Platforms: - Asana - ClickUp - Monday.com - Notion.so - Process.st - Trello Meeting Schedulers: - Acuity Scheduling - Calendly Forms & Surveys: - JotForm - Paperform -Typeform Whether you need that Calendly appointment to register on your CRM, that website visit to trigger an email drip campaign, or that Asana task to trigger a Slack message once it's completed, I can help. 👉 Curious to Know More? The fastest way to see whether we're a good fit is to schedule a 15-min meeting -- so you can walk me over your needs and goals. If I can handle it on time and within budget, I'd outline the steps to get started. We'll be automation partners for as long as you need me. Worst case scenario? You receive question that help you articulate your goals more clearly and tips to improve your automation -- for free. Your business needs less overhead. 📧 Reach out using one of the buttons on this page, and I'll get back to you within 24 hours. Let's chat automation -- and how it can help you win back your time. - Isaac

CRM
Marketing Automation Software
Pipedrive
Business Process Automation
Drip Marketing
Airtable
Automation
Customer Relationship Management
API Integration
API
Drip
Zapier
Marketing Automation Strategy
Email Marketing
Marketing Automation Audit
Marketing Automation
$5 hourly
Sebastian L.
- 5.0/5
- (3 jobs)
I'm a virtual assistant with a mix of experience and values that might be of the greatest benefit to you. I'm a punctual, organized, patient, fast learner, and proactive hard worker with a positive attitude for solving any inconvenience that may come. It's important to me to build long-term relationships with clients, and help them to get results they are looking for. I'm flexible with my working hours and I'll be happy to work closely with others freelancers you work with. I look forward to hearing from you!

CRM
Facebook Advertising
English to Spanish Translation
Customer Relationship Management
Community Management
Data Entry
Google Docs
Microsoft Excel
Microsoft Word
$25 hourly
Cesar R.
- 4.6/5
- (5 jobs)
Hello, I’m Cesar Rosado, a dynamic legal professional with a rich 13-year background in client management and operational excellence in the legal sector. I’m poised to further leverage my skills in a role that embraces innovation and prioritizes customer satisfaction within a forward-thinking law firm. What sets me apart is my multifaceted experience, particularly in enhancing service quality and team performance. My expertise spans from training high-caliber teams to streamlining intake processes, all underpinned by a deep commitment to trust and professionalism. The adaptability and analytical acumen I bring have been instrumental in consistently surpassing client and organizational goals. In my tenure, I’ve played a pivotal role managing and training departments, boosting service levels, and overseeing the intake of quality cases. Recognized for implementing strategic improvements, I've directly influenced higher standards in client onboarding and case management, ensuring operations align with the firm's pursuit of excellence. I’m seeking connections that align with my trajectory towards senior management within the legal domain. I would greatly appreciate introductions to allies in the industry, and I am open to insights that would aid my career progression. Skills Summary: I have a wide range of skills in dealing with customers, handling back-office tasks, organizing and presenting reports, measuring the cost-effectiveness of campaigns, I have inside knowledge of many industries that I've worked in the past at all levels, including energy, Automobiles, health, and financial, , Top Skills: 1.- Sales - Over 20 years, on the phones and personal 2.- Marketing - 10 years, Email, Printed, Digital, by Influencers, Forums, 3.- Customer Service - 15 years, Can handle all the possible situations and get the most favorable outcome 4.- Work Ethics - Always on time, on point. I rate my English skills as follows: - Speaking: 5 / 5 - Almost native, have a little accent sometimes. - Writing: 5 / 5 - Perfect - Translating (to/from Spanish): 5 / 5 - Expert. My English Test Scores: - EF SET Certificate English Test (50 min) Score: 77/100 (C2 Level)

CRM
File Maintenance
Customer Relationship Management
Sales Presentation
Legal Assistance
File Management
Scheduling
Management Skills
VoIP Software
Customer Experience
CRM Software
Cold Calling
Administrative Support
B2B Marketing
Price & Quote Negotiation
Legal
$13 hourly
Ignacio R.
- 5.0/5
- (4 jobs)
My objective is to develop and maintain long-term mutually beneficial partnerships with my clients; while providing superior support and service utilizing my proven abilities and multiple years of extensive experience. I am a trained and experienced Customer service and Sales Representative who has worked for some international companies like Samsung, Bank of America, and AT&T. I describe myself as a very responsible person, and I am used to working under pressure and delivering world-class customer service, always focused on delivering excellence and getting results on time. Not every freelancer is quality-oriented and offers world-class customer service without losing focus on your company's needs, I do.

CRM
Sales
Sales Development
Sales Leadership
Outbound Sales
Sales Presentation
Customer Support
Customer Relationship Management
Customer Onboarding
Sales Operations
Customer Service
Leadership Coaching
Microsoft Office
$8 hourly
Isaias D.
- 4.8/5
- (16 jobs)
Hello! Thank you for visiting my Upwork profile. I want to start this with one of the most important questions. Why do I think I'm a good fit for your team? 🏆 13 Years of Experience in the Customer Service Industry ⏰ 16000+ Upwork hours ⭐️ Consistently earned 5-star reviews and a proven record of working for 10 years on this platform, delivering excellent service to all my previous clients. 🧠 A multi-skilled person and easy to work with. 🔍I am a Customer Service Professional with a drive for success, with over 13 years of experience in the Customer Service environment. I can transition into any position related to the field.🔍 💪My strongest attributes include my excellent customer service skills and the ability to work under pressure in a fast-paced environment.💪 📌 I would love to use my knowledge and experience to help organizations attain their goals and resolve customers' issues.📌 📜I have extensive work experience using the following tools📜: ⭐️Zendesk, Freshdesk, Infusionsoft, Intercom, Salesforce, Hubspot. ⭐️Zopim, Podio, Amazon Seller Central, Shopify. ⭐️Ring Central, Slack, Jira, Guru, and more... 📜I'm also experienced in the following fields📜: ✅Supervisor ✅QA Agent ✅Appointment Setter ✅Virtual Assistant / Personal Assistant 📜Here's a summary of some of the services I can offer📜: ⭐️Customer Support: Timely, professional assistance to resolve queries and issues. ☎ ⭐️Technical Support: Expert troubleshooting and user guidance. ✔ ⭐️Email and Chat Support: Prompt and helpful responses via email and chat. ✉ ⭐️Complaint Resolution: Effectively addressing and resolving complaints to enhance satisfaction. ⭐️Back Office: Order processing and fulfillment, shipping and tracking, returns & refunds. ⭐️Multilingual Support: Offering services in English and Spanish. ✴ 💪🔍 For the time I assist you with your business needs, I am 100% invested in you and your goals. Whether you need reliable support, technical assistance, or expert complaint resolution, I’m here to help. Contact me today to discuss how we can create unforgettable experiences for your clients!💡💪

CRM
Email Communication
Technical Support
Customer Service
Administrative Support
Customer Relationship Management
Phone Support
Email Support
Online Chat Support
Zendesk
Customer Support
$10 hourly
Rosanna J.
- 0.0/5
- (0 jobs)
¡Hola, Soy Rosanna! I'm a bilingual customer service professional with 15+ years of experience helping customers feel heard, supported, and satisfied. I’m fluent in both English and Spanish, and I specialize in delivering warm, efficient support through chat, email, and phone. Here’s what I bring to the table: ✅ Friendly, empathetic communication in both languages ✅ Experience with Zendesk, LiveChat, Intercom, and ticketing systems ✅ Background in fraud analysis, quality assurance, and team support ✅ Fast typing, excellent grammar, and clear verbal communication ✅ Calm under pressure — always solution-focused Whether it’s helping a confused customer, solving a technical issue, or making sure someone ends a conversation smiling, I care deeply about creating a positive experience from start to finish. Let’s work together, I’d love to support your business and help your customers feel taken care of.

CRM
Customer Satisfaction
Customer Service
Customer Care
Customer Relationship Management
English to Spanish Translation
Spanish to English Translation
Translation
English
Spanish
$50 hourly
Ilyana L.
- 0.0/5
- (1 job)
I am a dedicated professional with high standards of responsibility and commitment. I stand out as a leader, highly successful at team management. I work great at problem-solving, highly efficient, very good at communicating and influencing. Result oriented. Very good at research, data analysis, organization and project management.

CRM
Management Skills
Sales
Business Development
Account Management
Contract Drafting
Communications
Sales Management
People Management
Customer Service
Mergers & Acquisitions
Business Management
Internal Auditing
Customer Relationship Management
Financial Audit
Budget Management
$10 hourly
Gustavo R.
- 0.0/5
- (0 jobs)
Hello my name is Gustavo Recio, I´m 23 years old and I live in Dominican Republic. I´m studying Industrial Engineering at Pedro Henriquez Ureña College. I consider myself as a very hard worker person who´s always looking for challenges, responsible, punctual and energetic. I always find out the best opportunity to have solutions to problems and I have very good human relations.

CRM
Excel Formula
Customer Service
Ergonomics
Safety Engineering
Microsoft Office
Office Design
Customer Relationship Management
Industrial Engineering
$5 hourly
Arianna M.
- 0.0/5
- (0 jobs)
¡Hola! 😊 Soy Arianna Mañon, asistente virtual especializada en tareas administrativas y soporte para tiendas de comercio electrónico (e-Commerce). Cuento con experiencia en Publicidad y Mercadeo, lo que me permite combinar habilidades organizativas con un enfoque estratégico para ayudarte a crecer tu negocio. Ya sea que necesites atención al cliente, gestión de pedidos en Shopify, programación de reuniones o soporte administrativo, ¡puedo ayudarte con eficiencia, responsabilidad y una actitud proactiva! 💪 ✅ ¿En qué puedo ayudarte? 👩‍💻 Soporte Administrativo: -Gestión de correo electrónico y calendarios (Outlook, Gmail, Google Calendar) -Redacción, edición y organización de documentos (Word, Excel, PowerPoint) -Data Entry y búsqueda de información online -Coordinación de reuniones y llamadas -Conversión de archivos (PDF, Excel, Word, JPG) 🛒 Asistencia para e-Commerce (Shopify) -Atención al cliente vía email o chat -Contacto con proveedores -Gestión de pedidos y seguimiento -Soporte general en operaciones diarias de la tienda Soy detallista, organizada y me adapto rápido a nuevas plataformas y flujos de trabajo. Si estás buscando una asistente confiable que te ayude a ahorrar tiempo y energía, estaré encantada de apoyarte. 💼✨ ¡Hablemos y veamos cómo puedo ser parte de tu equipo!

CRM
Etsy
Google Calendar
Notion
Gorgias
Customer Relationship Management
Shopify
Email Communication
Email Support
Canva
Online Chat Support
Order Tracking
Ecommerce
Administrative Support
Customer Service
Virtual Assistance
$10 hourly
Francisca R.
- 0.0/5
- (0 jobs)
Hello! My name is Francisca, and I am a Finance and Accounting Technician and Economics graduate with a wide range of skills and experience to help you grow your business. I have strong expertise in Excel, English, ClickUp, and project management, as well as experience working as a Community Manager and Content Creator. I can also assist with document translation (English-Spanish), book editing, research papers, and academic thesis/monographs writing. With over 8 years of experience in customer service and a background as a Financial Analyst, I bring strong analytical thinking, problem-solving, and organizational skills to every project. Currently, I work as a Key Account Coordinator, Product Developer, and Project Manager, which has allowed me to enhance my skills in managing complex tasks, product development, and client relations. If you are looking for someone , committed, detail-oriented, creative, and efficient, I am ready to help you achieve your goals. Let's work together! Skills & Expertise: ✅ Financial analysis & accounting ✅ Excel & data management ✅ Project management (ClickUp, Trello, Asana) ✅ Community management & content creation ✅ English-Spanish translations ✅ Academic writing: theses, research papers, monographs ✅ Customer service & client relations

CRM
Scheduling
Executive Support
Healthcare Management
HIPAA
Form Completion
Cover Letter
Recruiting
Data Entry
Virtual Assistance
Customer Service
Microsoft Office
Business Management
Client Management
Customer Relationship Management
Email Support
$12 hourly
Ricardo Q.
- 4.2/5
- (14 jobs)
🌟 Greetings! 🌟 👋🏾 I am a highly experienced Bilingual Customer Support Specialist and Customer Support Supervisor with an impressive track record spanning over 7 years in the call center industry. Throughout my extensive career, my unwavering dedication has been to deliver exceptional customer service as a representative and in a supervisory role. 💼 My proficiency has been finely honed through interactions with a diverse clientele, enabling me to excel across various communication channels, including email, ticketing systems, and chat platforms. 🌐 During my tenure, I had the privilege of collaborating with esteemed US companies, such as Sprint, Verizon, and Altice. As a customer service representative, I consistently went above and beyond to provide personalized assistance, resolving customer queries, addressing concerns, and ensuring their overall satisfaction. My empathetic and solution-oriented approach exceeded performance metrics, maintained high customer retention rates, and garnered positive feedback. 🚀 With a proven track record of excellence, I am here to bring my wealth of experience to meet and exceed your customer service needs. Let's work together to achieve exceptional results!

CRM
Customer Relationship Management
Customer Satisfaction
Supervision
Customer Support
BPO Call Center
Customer Service
Ticketing System
CRM Software
Microsoft Office
Gorgias
Zendesk
Email Support
Online Chat Support
Phone Support
$10 hourly
Frank Jeison C.
- 0.0/5
- (0 jobs)
Recently completed the Google Data Analytics certification Learn -SQL -Excel and google sheets -Tableu -R

CRM
Multitasking
Data Cleaning
Spreadsheet Skills
SQL
Problem Resolution
Decision Making
BigQuery
Analytics
Pattern Recognition
Data Analytics
Problem Solving
HubSpot
ChatGPT
Customer Relationship Management
Microsoft Excel
$5 hourly
Florangel C.
- 0.0/5
- (0 jobs)
I'm a highly experienced and skilled freelancer with a solid background in the BPO industry spanning over 5 years. Throughout my career, I have honed my expertise in delivering exceptional customer service and providing top-notch administrative support. My primary focus has been on handling data recovery projects of significant importance. Over the years, I have developed a strong reputation for effectively addressing customer needs and consistently exceeding expectations. I take pride in my ability to provide unparalleled experiences that leave a lasting positive impression. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media moderation - Ticket support ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research

CRM
Gorgias
Virtual Assistance
BPO Call Center
Appointment Setting
Appointment Scheduling
Communication Skills
Microsoft Excel
Customer Relationship Management
Customer Engagement
Administrative Support
Zendesk
Online Chat Support
Email Support
$6 hourly
Darling R.
- 0.0/5
- (0 jobs)
I'm a creative soul with a real passion for technology. My curiosity constantly pushes me to explore new ideas and come up with innovative ways to solve problems. I genuinely enjoy connecting with others and feel most alive when I’m working in a collaborative, team-driven environment. Life has taken me through all kinds of experiences, and each one has helped shape my resilience and ability to adapt. I try to keep a good balance between staying ambitious and being mindful of my personal growth. I truly enjoy learning new things—especially when they help me grow professionally and keep evolving into the person I’m meant to be.

CRM
Microsoft Access
Customer Acquisition Strategy
Customer Relationship Management
$7 hourly
Brian Rafael R.
- 0.0/5
- (0 jobs)
I’m a Systems and Computing Engineer with a strong background in customer service and technical support, passionate about web development and UI/UX design. Currently, I'm honing my front-end programming skills with the goal of becoming a web developer. I am an enthusiastic, self- motivated, reliable, responsible and hard working person able to work well under pressure and adhere to strict deadlines. I'm a mature team worker and adaptable to all challenging situations that can work well both in a team environment as well as using own initiative.

CRM
Customer Relationship Management
Quality Assurance
Analytics
Hardware Troubleshooting
Troubleshooting
IT Support
Technical Project Management
Phone Communication
Customer Service
$15 hourly
Stiven V.
- 0.0/5
- (0 jobs)
👋Hi, I’m Stiven Victorino – an experienced bilingual customer support specialist. I have 1+ year of experience working with U.S. clients in the legal and financial services industry. My main tasks involved responding to emails, chats, and calls, helping clients understand offers, and providing timely support. I’ve worked in departments focused on: • Negotiating directly with banks via phone and email to receive offers for clients. • Following up with clients via email, SMS, and calls regarding available offers. • Handling legal documents and supporting clients with clear communication. I am detail-oriented, professional, and efficient. I work well independently, always focused on delivering excellent customer service. 💼 Services I Offer: • Email and live chat support • Customer follow-ups • Bilingual communication (English & Spanish) • CRM & ticketing systems • Client care with empathy and clarity Let’s work together and give your customers the attention they deserve!

CRM
Customer Relationship Management
Bilingual Education
Customer Service
Online Chat Support
Email Support
$10 hourly
Felix T.
- 5.0/5
- (1 job)
Challenging and dynamic in the field of marketing or administration where I can apply my skills in strategies, Data analytics and campaign management to drive growth and engagement company visibility. My goal is to contribute to the success of the company through the implementation of effective strategies, taking advantage of the latest trends and technological tools. I am committed to continue learning and developing professionally to keep up to date with best practices and maximize impact

CRM
Problem Solving
Problem Resolution
Task Coordination
Soft Skills Training
Google Workspace
Administrate
Community Goals & KPIs
Customer Relationship Management
Customer Experience
Customer Support
Customer Service Training
Customer Service Analytics
Customer Satisfaction
Root Cause Analysis
$10 hourly
Hilary P.
- 0.0/5
- (0 jobs)
With over 7 years of hands-on experience in customer service, technical support, and e-commerce assistance, both remotely and in high-demand, international environments. I bring the reliability, speed, and professionalism your business needs. I specialize in solving problems efficiently, handling high volumes with calm precision, and turning every customer interaction into a positive brand moment. If you're looking for someone who adapts fast, communicates clearly, and consistently delivers results, look no further.

CRM
Data Protection
Cybersecurity Management
Risk Management
Ecommerce Support
Customer Relationship Management
Order Processing
Data Entry
Virtual Assistance
Technical Project Management
Email Support
Customer Support
Online Chat Support
Phone Communication
Technical Support
Customer Service
$10 hourly
Daniela T.
- 0.0/5
- (0 jobs)
Hola, tengo una licenciatura en Marketing. A lo largo de mi trayectoria académica y profesional, he desarrollado una pasión por ayudar a marcas y emprendedores a posicionarse estratégicamente en el mercado mediante soluciones modernas y personalizadas. Además de mi título universitario, he realizado cursos en Marketing Digital, Gestión de Servicios y Asistencia Virtual, lo que me ha permitido especializarme en áreas clave para el crecimiento de los negocios en entornos digitales. Habilidades Profesionales: Estrategia y gestión de marketing en redes sociales Desarrollo de campañas de ventas online (E-commerce) Análisis y comparación de características y beneficios de productos/servicios Diseño de Propuesta Única de Valor (PUV) Definición y segmentación del público objetivo Fijación de precios efectivos basados en el valor percibido

CRM
Project Management
Data Entry
Customer Relationship Management
Social Media Marketing Plan
Online Sales Management
Virtual Assistance
Marketing Advertising
$10 hourly
Amy V.
- 0.0/5
- (0 jobs)
I have strong experience in health care, customer service, and product support. I am skilled in managing teams, providing coaching and development, and ensuring quality assurance. I handle escalations efficiently and support daily operations with clear communication and problem-solving. I am majoring in Modern Languages, focusing on tourism and business management. This background helps me connect with diverse people and work effectively in international and business environments. My strengths include leadership, teamwork, and delivering excellent service. I am passionate about helping others grow and achieving great results together.

CRM
Customer Relationship Management
Customer Engagement
Customer Care
Booking Services
Management Skills
Virtual Assistance
Translation
Writing
Coaching
Technical Support
Phone Communication
Customer Service
$10 hourly
Nelson T.
- 0.0/5
- (0 jobs)
Top-line customer service agent with almost 5 years of experience in the customer service industry. Well organized and very proficient with details. Demonstrated ability to adapt to any work environment and maintain a high level of productivity, efficiency and accuracy. - Excellent communication and interpersonal skills. - Deal with complex procedures efficiently. - Quick learner. - Multitasking. - Time management. - Multilingual support (English and Spanish fluency).

CRM
Outbound Sales
Customer Retention
Sales
Time Management
Customer Experience
Customer Relationship Management
Phone Communication
Technical Support
Customer Service
$10 hourly
Miguel Enrique B.
- 0.0/5
- (0 jobs)
I’m a passionate Project & Customer Success Manager with fluency in English and Spanish, strong analytical skills, and clear, client-focused communication. I specialize in: • Project Management: planning, scheduling, risk & stakeholder management using tools like Trello, Asana, and Excel. • Customer Success: onboarding, support, feedback, and upsells to drive satisfaction and retention. • Data & Reporting: building and cleaning spreadsheets, basic statistical analysis to generate actionable insights. • Translation: professional English ↔ Spanish translation for documents, communications, and reports.

CRM
Operational Planning
Transcript
Live Interpretation
Translation & Localization Software
Virtual Assistance
Customer Relationship Management
Customer Service
Statistical Analysis
Microsoft Excel
General Transcription
Data Entry
Project Management
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