Hire the best CRM Developers in New South Wales

Check out CRM Developers in New South Wales with the skills you need for your next job.
  • $60 hourly
    I have worked in the sales, software, events and digital marketing space for over 10 years now. I have closed over 1,000 deals in that time and generated millions in revenue for different companies. My experience includes working as a vendor for Facebook through Accenture on the Advocacy team. I helped businesses grow using Facebook and spoke to companies who have had great success using Facebook to grow their business. I learned so much about the technology industry and Social Media marketing in this role. After this, I moved onto work for Bionic Universal Marketing, a Facebook Marketing Partner. Here I worked with businesses to grow their sales on Facebook, Google, and other digital platforms, and I helped manage the relationship with brands directly as well as with agencies across the world. In less than a year I progressed to Sales Manager. I then worked as sales manager in a number of companies, perfecting and successfully replicating a strategy that can be implemented in any B2B business to grow their sales. Furthermore, I worked for 1.5 years in the Royal Dublin Society (Ireland's largest events venue) as a business development manager bringing in and managing large scale events in business, sports and entertainment. Working across several industries and markets I have helped brands build their businesses from the ground up, and I have grown businesses that have already been operating for several years. I am passionate about sales, digital marketing, and customer management. Allow me to work with you, and let me show you how I can positively impact a company.
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    Customer Relationship Management
    Outbound Sales
    Sales
    Sales Management
    Sales Development
    Sales Strategy
    Lead Generation
    B2B Marketing
    Facebook Advertising
    Snapchat
    TikTok
    Twitter/X
    Social Media Marketing
  • $40 hourly
    As a Salesforce Certified Professional, Developer, and Architect with over 8 years of experience, I specialize in creating custom Salesforce solutions that deliver exceptional results for clients worldwide. My expertise includes: - Sales Cloud Implementation: Boost your sales processes with tailored solutions. - Service Cloud Implementation: Enhance customer service operations. - Marketing Cloud Implementation: Drive targeted marketing campaigns. - Einstein Analytics: Gain actionable insights with advanced analytics. - Lightning Development: Proficient in Lightning Aura and Lightning Web Components (LWC). - Salesforce CPQ: Streamline your quoting process. - Seamless Integrations: Expertise in SOAP, REST, and OAuth-based third-party integrations, as well as integration with ESB, Mulesoft, DataCloud, and Oracle Service Cloud systems. - Custom Applications: Develop custom Salesforce applications using third-party JavaScript libraries. - Data Migration and Management: Ensure smooth and accurate data transitions. - Salesforce Communities: Build and manage robust community platforms. - Force.Site Utilization: Maximize the potential of Force.Site for your business. - AppExchange Tools: Leverage the best tools available on AppExchange. - Salesforce Knowledge Management: Optimize your knowledge base for efficiency. I am dedicated to understanding and exceeding client expectations by delivering solutions that drive business success. Let’s discuss how my expertise can be tailored to meet your unique Salesforce development needs. Contact me today to elevate your Salesforce implementation and development projects.
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    HTML
    Salesforce CPQ
    Salesforce Lightning
    Salesforce Service Cloud
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Visualforce
    Salesforce
    Salesforce CRM
    Adobe Photoshop
    Salesforce App Development
    Customer Relationship Management
    Wireframing
    JavaScript
    Apex
  • $85 hourly
    ✅ HIGHEST RATED Dynamics 365 Freelancer on UpWork, specializing in Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, Field Service and Project Service Modules), Power Apps, Power BI and Power Automate. ✅ A Microsoft Certified professional in the implementation of Microsoft Dynamics CRM projects for various industries. ✅ Over 11 years of rich Experience in stack of Microsoft Technologies and exclusively 8 Years of hands-on experience on Microsoft Dynamics CRM 365, 2016, 2015, 2013, 2011 and 4.0 versions with implementation of 20+ Microsoft Dynamics CRM projects end to end covering all features/Modules of Microsoft Dynamics CRM. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Client Reviews: I focus on providing VALUE to all of my Clients and Earning their TRUST. The Client Reviews and Feedback on my Profile are immensely important to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Resilience: Reach out to any of my Current of Former Clients and ask them about my Resilience. Any issue that my Clients face, I attack them and find a SOLUTION. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my Client's situations. ✅ International Working Experience: United States, Canada, Australia, United Arab Emirates, Pakistan, Saudi Arabia, United Kingdom, Bahrain ✅ 7 Certifications in Dynamics including MCSA (Microsoft Certified Solutions Associate) and MCSE (Microsoft Certified Solutions Expert).
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    Project Management
    Email Campaign Setup
    Marketing Automation
    C#
    Neos Flow
    Customer Relationship Management
    .NET Framework
    SQL
    Email Marketing
    Salesforce CRM
    Microsoft Power Automate
    Microsoft Dynamics CRM
    Microsoft Power BI
    Microsoft PowerApps
  • $100 hourly
    I can optimize your HubSpot and customer journey into a streamlined, system that amplifies conversions and facilitates scalable growth for your business. My area of expertise and passion is crafting complete, top-to-bottom optimizations of your Marketing, Sales, Service, and Operations processes through Customer Experience Design (CXD). Whether you're an early-funded startup or an established brand, I'll work closely with you to align your people, processes, and HubSpot to deliver a more personalized, impactful customer experience at scale. As a creative problem-solver for Go-To-Market and Scale-Up teams, I help my clients gain the freedom to lead with more time to focus on their company's strategic vision. My work involves leading strategic roadmap initiatives to align and enhance how your customer-facing teams, processes, technology stacks, and data infrastructure all work together. I focus on mapping customer journey transformations, facilitating sustainable behavior change interventions, and implementing go-to-market reporting feedback loops. More about me: Originally from Las Vegas and now thriving in Sydney, Australia, I am a customer-centric, analytical professional with a background in acquisition intelligence, business transformation, and agile project management. Throughout my career, I’ve helped GTM, hypergrowth Tech, and SaaS brands (Series A-C) validate their operating models to drive predictable revenue growth. ✳️ Notable Capabilities: ○ Discovery and Diagnosis of your Current State ○ Tech Stack Auditing / Platform Gap Analysis ○ End-to-End Customer Journey Mapping ○ Go-to-Market and Scale-Up Strategy ○ Setup from scratch of Marketing, Sales, Service and Operations Hub ○ Marketing Campaign Setup and Implementation ○ Integration of Tech Stack Apps, Custom API, and Data Sync ○ Advanced CRM Automation / Workflow Implementation ○ Agile Project Management of Key Priorities ○ Custom Dashboarding / Reporting / Analytics Setup ○ Conversion Rate Optimization and Iterative Testing ○ Tactical Revenue Operations ✳️ What Sets Me Apart? 1. I'm not just a consultant who provides recommendations; I take the lead of the entire transformation process. 2. Through Customer Experience Design (CXD), I can address your most intricate systemic challenges in a human-centered way -- delivering deeply effective experiences for your customers at every stage of their buying journey. 3. Working closely with you and your team, I'll identify any technical gaps in your platforms, develop a comprehensive blueprint, test and implement the most effective interventions. 4. If you're looking to grow your brand without increasing your workload, designing scalable systems of personalized experiences will be vital. I'll help you turn your buying process into a well-functioning system, bringing predictability to your operations. 5. Our partnership will finally give YOU the freedom to lead, allowing you to focus on YOUR strategic vision while ALSO providing the necessary infrastructure to explore new opportunities and revenue streams. ✳️ Case Study: My HubSpot journey began almost seven years ago at Rezdy.com ; a recent Deloitte Technology Fast 50 awarded SaaS business in the tour and activities space. I worked with them as they sought to break into the US market. ○ I actively tapped into the customer perspective and designed a comprehensive customer journey map, a visual story of customer interactions with the brand (both current and ideal state). Once mapped, I brought scalable improvements to life - validating and deploying bespoke sales support systems/automated workflows required to meet the rapid growth of the business. ○ I also implemented a weighted lead scoring system and lead allocation to sales reps along with key Sales and Onboarding processes into Hubspot CRM in less than 90 days (for an organization of over 120 team members globally), which increased the rate at which leads became customers by 42%. ○ In collaboration with my marketing and sales stakeholders, I deployed Personalized Email Sequences, a series of targeted and timed email templates to nurture contacts over time. This helped mitigate the need for early-stage sales rep involvement, allowing sales reps to focus their time on high intent, sales-ready prospects. ○ I proactively aided US/APAC Regional Sales Managers and Global Head of Sales in building and extending business reporting, dashboarding, and analysis critical to sales pipeline management, individual sales rep performance, and marketing investment decisions. ○ I continuously identified and resolved significant marketing, sales, and onboarding process bottlenecks that impeded the free flow of leads moving through the buyer's journey. ✳️ Get In Touch: Got an interesting problem to solve? Lets chat! I listen with empathy, make decisions based on data, and proudly position solutions aligned with your goals, challenges, and initiatives.
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    A/B Testing
    Customer Relationship Management
    Sales Funnel Builder
    Lead Management Automation
    CRM Automation
    Automated Workflow
    Marketing Automation Strategy
    Marketing Campaign Setup & Implementation
    Business Transformation
    HubSpot
    Marketing Operations & Workflow
    Conversion Rate Optimization
    Process Optimization
    Lead Nurturing
    Marketing Automation
  • $10 hourly
    I have 14 years experience in the customer service industry - looking to transition to the online workforce using the skills I have acquired
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    Customer Relationship Management
    Sales
    Management Skills
    Leadership Coaching
    Customer Experience Management Software
    Time Management
  • $60 hourly
    I'm Jan, an Email Marketing expert with 10+ years of experience working client-side for household names like eBay and ZIP, as well as a consultant for many small to medium-sized e-commerce businesses. I offer CRM / ESP platform support that includes crafting personalized, responsive email templates; email automation for your customer journeys; and platform migrations across omnichannel platforms such as Klaviyo, Braze, and Marketo. 👉 MY SERVICES: 🎯 ESP / CRM platform migrations 🎯 Automated Email Flows Creation 🎯 Responsive Email Template Design 🎯 Email Marketing Strategy Consultation 🎯 Email Deliverability 🎯 Shopify Store Development 🎯 Klaviyo/Braze account setup (Integrations, default flows, master template, segmentation) 🎯 Advanced RFM Segmentation 🎯 SMS Flows 🎯 Push Notifications 🎯 Sign-Up Forms 🎯 Custom Landing Page Design 👉 HOW I APPROACH OUR COLLABORATION: 1. Video consultation to understand your brand and your needs and if we're a good match. 2. Deliver the agreed scope of work. 3. Work your feedback in. 3. Lift Off! 💬 TESTIMONIALS I RECEIVED FROM SIMILAR FREELANCE PLATFORMS: ⭐️⭐️⭐️⭐️⭐️ (Bao Vu - AUS) Jan was very professional, responsive and detailed about the job proposed. He made sure I was getting the best value and results from the project. I am sure I am going to use him for more jobs in the future! ⭐️⭐️⭐️⭐️⭐️ (Eleanor Butler - UK) We were very happy with the effort and result of the project. Jan was always happy to help and provided suggestions and solutions. Highly recommended him and will use again! ⭐️⭐️⭐️⭐️⭐️ (Tim Bowman - AUS) Jan did an amazing job. Very thorough in setting up our flows, including designing great looking responsive email templates as well as providing useful guidance towards optimal next steps for our growth journey. I will definitely use his services again. ⭐️⭐️⭐️⭐️⭐️ (Abhi Agrawal - AUS) Jan ensured he understands our needs thoroughly and goes above and beyond to deliver high-quality work. I appreciated his swift responses and high attention to detail. Highly recommend
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    Python
    HTML
    CSS
    Performance Marketing
    Klaviyo
    Braze
    Figma
    UX Wireframe
    User Experience
    CRM Software
    Customer Relationship Management
    Marketing
    Marketing Operations & Workflow
    Mailchimp
    Marketing Automation
  • $40 hourly
    I relocated to Sydney 8 months ago to work in a Customer Delivery Manager position for Diebold Nixdorf a global multinational financial and retail technology company. My role was multifaceted and combined technical expertise, project management skills and excellent communication. I ensured customer satisfaction, successful project delivery and was pivotal in the growth of the organization's IT services. My responsibilities also encompassed customer relationship management, delivery planning and execution, project management, quality assurance, team leadership, risk and issue management, and continuous improvement, day-to-day activities included involving managing internal teams and vendors to deliver our contractual services and hardware obligations to my three primary customers: Newcastle Permanent Building Society, Heritage Bank, and IKEA. I am now looking forward to my next opportunity within the IT industry
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    Partnership & Collaborations Outreach
    Office Administration
    Project Finance
    Customer Relationship Management
    Customer Engagement
    Vendor & Supplier Outreach
    Service Level Management
    Account Management
    Stakeholder Management
    Continuous Improvement
    Problem Solving
    Project Delivery
    Management Skills
    Information Technology
  • $30 hourly
    I am a Proactive, hardworking and experienced customer service supervisor seeking a new professional role to excel my career whilst achieving goals in both work and life. In addition to my qualifications, I have high attention to detail, great organisational and computer skills as well as outstanding communication and people skills. My positive, can do attitude allows me to provide exceptional and efficient communication both with customers and other employees. I have great ability to build and maintain strong relationships with people whilst achieving targets and KPI’s. I am a self reliant, motivated, driven, individual who would love to put my skills to use in a Virtual Assistant position. I am equiped with a home office that allows me to work in a non disruptive environment and produce high quality work. I have full working availability and I am very keen and willing to expand my range of skills and knowledge to best suit a great position.
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    Invoicing
    Data Entry
    Administrative Support
    Small Business Administration
    Management Skills
    Logistics Coordination
    Customer Service
    Server
    Finance
    Project Logistics
    Supply Chain & Logistics
    Customer Relationship Management
    Relationship Management
    Client Management
  • $40 hourly
    As a certified Salesforce Administrator and Certinia Senior Solution Consultant, I specialize in delivering tailored CRM and ERP solutions to streamline business operations and drive efficiency. With extensive experience across both Salesforce and Certinia (formerly FinancialForce), I’ve led successful implementations and optimizations for businesses of all sizes, particularly in Salesforce CRM, Project Accounting, Revenue Management, PSA, and Services CPQ. I am skilled in configuring and maintaining both Salesforce and Certinia platforms to align with business needs. My core technical skills include: Salesforce Configuration: User management, security settings (profiles, roles, permission sets), custom objects, page layouts, and workflows. Salesforce Flows & Automation: Process Builder, Flow Builder, and Workflow Rules to automate and optimize business processes. Certinia ERP: PSA, Project Accounting, Revenue Recognition, Billing, and Services CPQ implementation and configuration. Data Migration & Integration: Expertise in migrating data from legacy systems into Salesforce and Certinia, integrating with third-party systems (e.g., NetSuite, Jira, Vision6), and ensuring data integrity across platforms. Reports & Dashboards: Customizing Salesforce reports and Certinia dashboards to provide actionable insights into business performance and operational metrics. System Testing & Troubleshooting: Conducting thorough testing, bug identification, and ensuring the reliability and accuracy of integrations and workflows. Post-Implementation Support: Providing ongoing support and training to end-users, troubleshooting issues, and ensuring high user adoption rates. I collaborate closely with stakeholders, solution architects, and cross-functional teams to design and implement solutions that meet specific business objectives. Whether it’s configuring Salesforce for better sales pipeline management, automating processes to reduce manual tasks, or deploying complex Certinia ERP solutions for financial management, I ensure seamless delivery and optimal results. With a customer-first mindset, I focus on solving problems and delivering value through smart, scalable solutions. Let’s connect to discuss how I can help your business unlock the full potential of Salesforce and Certinia, and transform your systems into powerful business assets.
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    Process Optimization
    Project Management Software
    Revenue Management
    Project Accounting
    Client Management
    Customer Relationship Management
    Data Migration
    Business Analysis
    Email Support
    End User Technical Support
    Product Support
    Customer Support
    ERP Software
    CRM Software
    Salesforce
  • $35 hourly
    Would you continue running underperforming ad campaigns? I didn't think so. You might be a business owner who wants to focus on growing and improving your business, rather than getting lost in the details of an ad campaign. All It requires is an expert who can deliver results, giving you peace of mind. An expert who understands it's not just about creating ads but about creating revenue for your business through an ads campaign. As we all know, running ads equal to spending money but doing it in a proper way will be called an investment which will give a good return, whereas not doing it in an adequate way will be called wasting money. Does this sound like you? If so, we may be well suited to working together. I only work with a small number of carefully selected clients so that you can be sure of a personal relationship and a premium experience. Send me a message now, and we will arrange a free strategy call, with no obligation, to discuss different service solutions and the best next steps for you and your business. Don't hesitate, hit the contact button below and get in touch. I am Sailesh Maharjan from Nepal. Recently, I completed my digital marketing course from eCdemy and I am certified in Facebook advertising expert.I have worked as a social media manager and Facebook ads experts for many clients here in Nepal, always trying hard to achieve the customized goals. I am also engaged with the Microsoft Word , Excel , presentation. I have excellent communication skills and excel at being a team player, being self motivated, taking responsibility of my work and working efficiently and effectively within time and budget constraints. [My Services] 1. Social Media Management: Full-service management of your social media channels (Facebook, Instagram, Twitter, LinkedIn, Google, Pinterest, , etc.), including creating and posting content, engaging with your followers, and reporting on findings. 2. Consulting: Review of your current social media strategy and profiles with recommendations of where to improve, what kind of posts to add to your arsenal, trends to watch for, how to grow your following and more. 3. Messenger Bot Services Build a custom messenger bot for your business. 4. Social Media Tasks One-off tasks such as scheduling content, optimizing YouTube videos, running a giveaway, etc. [Specializations] -Facebook Marketing -Instagram Marketing -Twitter Marketing -LinkedIn Marketing -YouTube Optimization -Social Media Content Creation -Basic Design (Canva) -Social Media Scheduling -Facebook Messenger Bots (ManyChat)
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    Facebook Advertising
    Digital Marketing
    Microsoft Excel
    Data Entry
    Microsoft Word
    Customer Relationship Management
    Social Media Advertising
    Google Ads
    HubSpot
    Instagram
  • $60 hourly
    A technically adept Customer Success Manager with over 9 years of experience in customer-facing roles across Software as a Service (SaaS), Healthcare, medical devices, and consumables industries. Proven track record in building strong customer relationships, driving customer adoption, and managing SaaS product implementations. Expertise in gathering customer feedback, collaborating cross-functionally with technical teams, and delivering tailored solutions to enhance user experience and satisfaction. Ability to consistently and proactively identify and capitalize on opportunities for system and process improvements, driving meaningful enhancements.
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    Analytics
    Customer Relationship Management
    Relationship Management
    Customer Onboarding
    Contract Management
    Tender Document
    Pricing
    Contract Negotiation
    Customer Service
    Customer Support
    SAP
    Salesforce
    Customer Care
    Policy Writing
    Report Writing
  • $50 hourly
    I've built my customer success solutions through rich experience in multi-national, listed and fast growing startup companies. I understand the gaps that freelancers can fill and I absolutely know which areas of a problem I can and can't add value. I always focus on understanding the WHY and WHO first in any problem. The HOW is the easy part, there will always be a solution! (Why should we focus and invest in our customer engagement and who would benefit from it? - Great question! How do we deliver the engagement and What system do we use? - There are thousands of solutions out there. My primary skills are in designing and completely implementing customer engagement flows. I break this into 3 parts. 1. 100% automated engagement. This covers automatic reactions to customer behaviour and strategically engaging with customers based on their activity. Rich segmentations here can drive customers toward North Star Metrics as well as promote products to grow KPI's. I have delivered simple, automated customer onboarding flows complete with Email, Push notification and In-App popups as well as comprehensive segmentations and gamified engagement strategies. 2. Ticket Deflection. My philosophy is once a customer needs to talk to an agent, we have missed an opportunity to solve their problem with automation. Developing customer knowledge bases such as Help Centres and AI powered answer bots helps minimise human to human engagement, providing a better customer experience as well as reducing operational costs. 3. Human engagement. When a user can't be helped by the first 2 areas, we need to be able to help them as best as possible. This includes standardising responses with Macro's and triggers. It also includes tracking our response and action times with SLA's. Finally it requires us to collaborate with cross functional teams using integrations like Jira and Slack. Then when all of this is complete we need to be able to register the Voice of Customer and report on the success of each step at all levels of granularity. My skills can deploy these solutions from start to finish and overcome issues of legacy systems, strict privacy regulations (I've worked in financial instituiotns) and existing operational processes.
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    Customer Engagement
    Sophos Sophos UTM
    iOS SDK
    Android SDK
    Software Integration
    Firebase
    Zendesk API
    Customer Experience
    Customer Relationship Management
    Slack
    Branch.Io
    Jira
    Zendesk
  • $20 hourly
    Experienced in Sales with a demonstrated extensive history of working in the retail industry and account management. Skilled in Sales, Communication, Management, Teamwork, and a wide understanding of the supplement industry and product knowledge. Strong sales professional with a Bachelor of Exercise and Sports Science from Australian Catholic University.
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    Retail
    Interpersonal Skills
    Retail Design
    Communication Skills
    Customer Relationship Management
    Business Development
    Customer Experience
    Food & Supplements
    Nutrition
    Marketing
    Business Management
    Sales
    Management Skills
    Account Management
  • $35 hourly
    Hi Everyone! I am just coming off maternity leave and looking to use my skills to work virtually from home so I can be more available for our little boy. I have a varied list of skills which makes me great for anyone needing an assistance in nearly any type of industry. I am extremely efficient and have the ability to perform under pressure when needed while still being happy and calm to be around. areas of work., Key Strengths: * Exceptional customer Service experience across a variety of industries. * Highly organised, with incomparable time management. * A strong ability to build professional relationships externally as well as across the business. * Excellent communication and interpersonal skills. * sound understanding of most computer programs. * people management and business/event planning.
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    Client Management
    Microsoft Outlook
    Outbound Sales
    Sales
    Salesforce CRM
    Text Ad
    Microsoft Windows
    Sales Presentation
    Microsoft Office
    Business Development
    B2B Marketing
    Accounting Basics
    Customer Relationship Management
    Relationship Management
  • $20 hourly
    Experienced Voice Agent with a number of successfully completed roles. I am also an experienced professional with over 7 years of writing and creating sales and marketing content across different industries. *I have over 5 years experience writing and creating sales and advertising content in Real Estate, including property listings, social media posts, CRM email content, flyers and window listings. *I have over 2 years experience in writing advertising material for Job posts, recruitment and reverse marketing. *Proven success in coordinating projects and driving business growth. * A solid record in planning, organising and meeting deadlines. Im here to help write content for you and communication is really important to me so get in touch and lets chat! NOTE: Australian currently living and doing freelance work in China. Flexible across timezones so please just ask.
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    Sales
    Lead Generation
    Customer Service
    Content Creation
    Business Development
    Sales Presentation
    Business Presentation
    Project Management
    Customer Relationship Management
    Training Presentation
    Advertising
    Marketing
    Copywriting
    Sales Copywriting
  • $40 hourly
    Hi All, I'm Fariba Rahman, an ICT Business Analyst from Macquarie Univerity who pursued a Bachelor in Information Technology major in Information Systems and business analysis. Administrative Support: Provide administrative assistance to project managers, such as scheduling meetings, managing calendars, and handling email correspondence. Documentation Management: Maintain project documentation, including project plans, reports, and meeting minutes. Communication Coordination: Facilitate communication within project teams, ensuring everyone is informed and aligned on project objectives and updates. Project Tracking: Assist in monitoring project progress, tracking key milestones, and preparing regular status reports. Research and Data Analysis: Conduct research and gather data to support project decision-making and strategy development. Client Interaction: Communicate with clients and stakeholders to gather project requirements and provide updates as needed. Qualifications: My Technical skills include: * Agile Principles * Project Management * Requirement Elicitation Analysis Techniques * SQL * CRM * DevOps * Microsoft Package * Data warehousing * Data modeling My Soft skills include: * Quick Learner * Team player * Problem-solver * Growth Mindset * Creative * Collaboration * Critical Thinking * Adaptability * Flexibility * Confident
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    CRM Software
    Tech & IT
    Project Management
    Business Analysis
    SQL
    Client Management
    Agile Software Development
    Modeling
    Customer Relationship Management
    Agile Project Management
  • $30 hourly
    I'm a Catalogue Manager with experience curating products based on customer feedback and sales data. I am 'obsessed' with the customer experience, what do your customers see, feel and how do you retain them. - I'm experienced in reviewing products for Market - Long Term & Short Term Product planing evaluation and implementation - Business Administration: Data clean up, process documentation and admin essentials. - Customer Experience: customer communication, engagement & retention - Data driven: Numbers Matter, business decisions & plans should be backed with clear data What you can expect: - Clear and frequent communication with you, your clients and customers - Concise & accurate work - A positive attitude and excitement to achieve your business objectives I look forward to working with you and improving you business. Morgan
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    Email Etiquette
    Meal Planning
    On-Site Coordination
    Inventory Management
    Travel Planning
    Sales & Inventory Entries
    Data Management
    Customer Relationship Management
    Client Management
    Email Support
    Event Planning
    Management Skills
    Virtual Assistance
    Data Entry
  • $25 hourly
    I am currently studying Marketing and Communications at TAFE NSW and I am expected to complete the course by July 2025. I completed high school and HSC at Warners Bay High School in 2021 and then studied a Bachelor of Psychological Science and Criminology and The University of Newcastle for 2 years. It helped me start my journey of training and improvement in communication and general people oriented skills due to the strong focus on the human mind. Studying Marketing and Communications has served as a catalyst and significantly enhanced my skills in these areas. I am incredibly creative and passionate which is proven in all the various roles I have been in. For example, during my time as a Coach and Tactix Training, I had the wonderful opportunity to create my own class programs in combat sports following the theme of Star Wars Jedi Training for kids with physical or mental challenges. This meant I had to be very creative, and passionate about helping them.
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    Digital Marketing Materials
    Brand Identity
    Proofreading
    Event Marketing
    Organizational Behavior
    Communication Skills
    Communication Strategy
    Public Relations
    Customer Relationship Management
    Creative Strategy
    Brand Development
    Branding
    Digital Marketing Strategy
    Marketing
    Digital Marketing
  • $25 hourly
    Profile A 2021 Business Management graduate from the University of Nottingham. I have accumulated strong communication, technical and organisational skills which have been displayed through my professional experiences. I am now eager to apply these skills through a position in a company within the digital world.
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    Customer Relationship Management
    Sales & Marketing
    SQL
    Salesforce
    Technical Support
    Phone Communication
    Customer Service
  • $30 hourly
    I’m looking for ad hoc work to fit around my full time job in wealth management. I love organising calendars and anything analytical but equally love to use my creative side. Pay is flexible and I’m looking for around 10 hours per week Previous accomplishments include but are not limited to; Associate Financial Planner - James Hambro & Partners (London, United Kingdom)​ 03/2020 – 10/2024 ● Lead desk of 9 teams on all KPIs ● Achieved 166% of new AUM target in last financial period ● Founded networking events across professional services generating leads ● Managed a portfolio of over 175 high net worth clients ● Portfolio size ranging from £5M to £750M with a median of ~£35M ● Primary point of contact to some of the UKs top entrepreneurs and small businesses ● Combined qualitative and quantitative data analysis to produce recommended strategies ● Prepared recommendations and presented proposals to management and clients ● Managed teams of juniors and stakeholders to oversee projects to completion Thames Rowing Club 09/2017 – 10/2023 ● Women’s Captain ○ Lead a team of 73 athletes ○ Consistent wins at Henley Royal Regatta ○ Assisted Athletes pursuing National Selection ● Social Secretary ○ Event management for up to 650 guests ○ Managed a sub-committee of 14 members ○ Increased record profit for a single event by 43% ● Commercial Undersecretary ○ Created the Riverside Café and Restaurant which now exceed £1M in revenue ○ External staff, club leadership and club membership liaison ○ Supported external events and hiring team ● Social Media ○ Doubled follower count within 12 months ○ Prospect athlete outreach and recruitment ● Alumni Outreach​ ○ Lead campaign to fundraise £40,000 from corporate investors
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    Customer Service
    Customer Relationship Management
    Social Media Engagement
    Social Media Content
    Personal Finance & Wealth Management
    Project Management
    Virtual Assistance
  • $74 hourly
    Hi 👋 , I'm Ethan, head consultant and automation architect at KonicAI who helps transform businesses into AI-enabled powerhouses through no-code platforms and automations. I have built countless end-to-end automations for ⭐️ 6/7/8 figure business owners that replace the need for full-time employees and even themselves. Your goal as a business owner should be making your own job "redundant"; you should always optimise and automate "low-value" tasks and enable employees and your organisation to focus on higher-value activities. That is what I help you do! 🔝 Let me quantify my value to you: ⭕️ Cost Savings - Saved a client $65k in wages by creating an end-to-end content creation agent ⭕️ Time savings - 3 hours saved daily (15 hours a week!) via an AI email system that delivers personalised icebreakers ⭕️ Never do that same task again - Let you and your team thrive by optimising workflows in the mental Goldilocks zone. 🤝 I only take on projects that I can deliver amazing results :) I build using no-code / low-code and AI solutions (e.g. Make.com, Zapier, Airtable, ChatGpt etc.) ✅ Rapid deployment and iteration - experience the benefit in days not weeks! ✅ Seamlessly integrate all your applications - no need to restructure your tech stack! ✅ Transparency in price and cost-effective - custom code is hard to quantify, with me you know exactly what you are getting. My areas of expertise (but not limited to): - Content creation automation - Business operation automation - Marketing operations/CRM implementation - AI solutions and chatbots - Sales, email and outreach automation - Automation and AI consulting If you have used the platform, I have more than likely created an automation for it. Are You Scaling Efficiently? Is your workload scaling faster than your growth? Whether you’re a solopreneur, SME owner, or managing multiple businesses, it’s never too early or too late to develop comprehensive and practical operational automation. Ready to Transform? Whether it's a one-time job or a long-term contract, let me help you scale your business with cost-effective, comprehensive AI-enabled automation. I specialise in creating long-term partnerships with my clients, I love what I do and I love when my clients succeed. Feel free to message me about a job, or even if you just need some advice—I'm happy to help :) P.S. I have a life philosophy of Kaizen (continuous improvement), so feel free to reach out if you are unsure about my understanding of your niche. P.P.S If you are in and around Sydney, don't hesitate to contact me; I always love meeting my clients in person. ---- My Stack including but not limited to: ActiveCampaign Airtable Asana Apollo BotPress Bubble.io ChatGPT ClickFunnels ClickUp Excel Flowise GoHighLevel Google ADS Google Analytics Google Docs Google Script Google Sheets Google Suite Google Workspace HubSpot Instantly Integromat Intercom Jotform JSON Klaviyo Make.com Mailchimp Microsoft 365 Notion OpenAI Outlook Pipedrive Phantombuster Python QuickBooks Online Salesforce Shopify Slack Stack.ai Stripe Sugar CRM Tableau Trello Twilio Typeform Voiceflow WhatsApp WooCommerce Workspace WordPress Wix Xano Xero Zendesk Zoho
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    API
    ChatGPT
    Low Code & RAD Software
    AI Agent Development
    Airtable
    Make.com
    Client Management
    System Automation
    Artificial Intelligence
    Customer Relationship Management
    Marketing
    Project Workflows
    Automation
  • $15 hourly
    Hello Thank you so much for considering me to support you with research, data entry, data analysis, lead generation, survey creation, and report and presentation development to synthesize the findings. Through experiences as a Data Analyst, several Research Assistantships, as a Senior Business Analyst, Healthcare Consultant, and as a Virtual Assistant who creates templates for clients, I support clients internationally. My experience has included quantitative and qualitative research, lead generation, tutoring Statistics, research to identify and summarize findings, meticulous data entry of large amounts of data, data analysis, graph and report creation, and utilizing Excel formulas to create efficient templates to automate as much as possible to help clients save time. I am well versed in Microsoft Office (Excel, Access, Word, PowerPoint), Google Drive, SPSS, SurveyMonkey, Doodle, etc. My Spreadsheets have been presented nationally including to high-level government officials. I have developed quite a recognized expertise creating several paper and online surveys, encouraging participants to enter data, educating and leading team members about how to enter data into SurveyMonkey and other databases, and analyzing and providing reports and presentations about the data findings. I am creative, organized, dedicated, proactive, and am passionate about supporting clients. I hope to learn more about this project, your due dates and expectations, and how I may support you. I would also be happy to provide a sample demo of my work for a discounted price.
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    Visual Basic for Applications
    Data Scraping
    Customer Relationship Management
    Administrative Support
    Data Mining
    Lead Generation
    Data Science
    Online Research
    Data Entry
    Microsoft Office
  • $22 hourly
    I’m a full-stack web developer based in Sydney, Australia. During my time in Macquarie University, I’ve developed a great interest in web developing through completion of multiple web technology courses, several projects both inside and outside of the university, competitions including MQ Univative 2017 and MQ CyberSecrity Engineer Competition 2019, later in my graduate years I also specialized in Cyber Security and Machine Learning. I’ve had work experience in numerous web tech leading countries, i.e., Australia, United States, China, and Japan. My key skills include: Front-End: 1. JavaScript, HTML, and CSS 2. JQuery and Ajax 3. HTTP protocol 4. User Interface Design Back-End: 1. ASP .Net, MVC pattern, and C# 2. SQL Server, Oracle, and database design 3. Amazon ERP 4. Git 5. CRM For a more complete insight and some of my styles of coding, please refer to my GitHub page at the end of my cover letter. Professionalism and responsiveness will be assured, as on-time delivery, quality of the projects, and effective communication have always been my top priorities. Adjustments will be made upon clients’ demands and maximum effort is guaranteed.
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    Vue.js
    HTML5
    C#
    CSS 3
    Customer Relationship Management
    AJAX
    Enterprise Resource Planning
    Oracle Database
    .NET Framework
    ASP.NET
    ASP.NET Ajax
    ASP.NET MVC
    Microsoft SQL Server
    JavaScript
    React
  • $15 hourly
    Australian based customer support expert with sales, technical, and healthcare services background. Through years of experience I have developed skills that has boosted my expertise and help me deal with customers in different walks of life. I value skills such as: 1. Empathy 2. Problem Solving 3. Communication 4. Active Listening 5. Technical Knowledge 6. Patience 7. Tenacity 8. Adaptability 9. Resourcefulness 10. Positive Attitude These are the skills that guided me as I provide exceptional support to customers. I can do a 1-day training and assure quality services will be provided. My tool expertise are but not limited to: 1. Salesforce 2. Microsoft Office 365 3. Hubspot 4. Semrush 5. Zendesk … and many more I have the passion and the quick-learning-abilities to help small to medium size businesses deal with not just admin work with clients, suppliers, and customers but with other extra curricular agendas to make their lives lightweight, organise and manageable. I have a Graduate Diploma in Human Resources Management, expertise in both Business Analysis and Project management; a Mass-communications undergraduate with digital advertising and digital marketing expertise. I am looking for a busy entrepreneur who would want an exceptional back-end support so they can accomplish and focus on their company’s growth.
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    Records Management
    Accounting Basics
    Customer Relationship Management
    Customer Support
    Construction Monitoring
    Customer Service
    Email Support
    Human Resource Management
    Business Management
    Technical Support
    Sales
    Outbound Sales
    Management Skills
    Microsoft Office
  • $25 hourly
    I specialise in driving digital strategy and transformation initiatives that enhance operational efficiency and business growth. With a strong foundation in business analysis and digital consulting, I've contributed significantly to multiple projects, delivering tailored solutions that align with clients' strategic goals and unlock new opportunities for innovation. My expertise spans project management, process improvement, and stakeholder engagement, where I collaborate closely with teams to support high-impact results. My hands-on experience in digital consulting has equipped me with the skills to design and implement digital solutions that not only meet but exceed client expectations. I'm passionate about leveraging my analytical and technical skills to address complex business challenges. Committed to continuous learning and professional development, I'm always seeking new ways to contribute to the success of the organisations I work with.
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    Agile Project Management
    User Experience Design
    Stakeholder Management
    Business Analysis
    Customer Relationship Management
    Technology Management Solutions SIMS
    Process Improvement
  • $25 hourly
    Microsoft .NET Certified Professional Senior Dynamics /.NET Developer with 15 plus years experience and have a deep passion for software development especially with agile practices; with experience on design and development of complex Web applications. Strong team player, collaborative, supportive with great communication skills and keen to leverage skills in a challenging role as a .Net developer Specialties: • Dynamics 365 CE, Field service, Power platform(Configuration & Customization) • [Back-end] C#, VB.NET,BizTalk, REST • [Front-end] Angular 2-5,ASP.NET, MVC, WPF,jQuery, JSON and XML • [Software Management] SVN, TFS, VSS • [Methodology] Waterfall, Prototyping, TDD, Scrum Industry Certifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Microsoft Certified: Power Apps + Dynamics 365 Developer Associate Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate MCPD: Enterprise Application Developer Microsoft Certified Technical Specialist(Web/Windows/Services) Microsoft Certified Trainer Certified ScrumMaster® (CSM®)
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    Power Query
    Azure DevOps
    Customer Relationship Management
    Microsoft Dynamics Development
    Microsoft SQL Server Programming
    Microsoft SharePoint
    Microsoft Power Automate
    Angular 10
    Microsoft PowerApps
    RESTful Architecture
    Microsoft Dynamics CRM
    C#
    Microsoft Dynamics 365
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