27 Best CRM Developers For Hire In Ontario

Check out CRM Developers in Ontario with the skills you need for your next job.

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$50 hourly
- 5.0/5
- (11 jobs)
Hi, I am a Certified Salesforce Consultant who believes in quality services and on-time delivery, and communication and provides out-of-the-way solutions to the problem. Below is a summary of my skills and expertise. Omnistudio Business rule engine Service process studio LWC Apex Development Building Objects and Fields Automation (Workflows, Process Builders, Flows, Validations etc) Role and Profile management Data and Objects Access level management Data Migration App Integration Reports & Dashboards Testing & Maintenance Certifications: Salesforce Certified Administrator Salesforce Certified Platform Developer 1 Salesforce Certified Omnistudio Developer I believe in long-term relationships and looking forward to joining your project and team for a successful run. Regards Talha Umair

CRM
Administrative Support
SQL Programming
SOQL
Customer Relationship Management
Salesforce Service Cloud
Apex
Salesforce Sales Cloud
Salesforce Lightning
Salesforce CRM
$125 hourly
- 5.0/5
- (9 jobs)
I am responsible for over $150m USD worth of business throughout my career. I'm a 6x startup veteran, and three times I was the first sales hire at a company - responsible for building processes and implementing tools. I build high performing sales teams from the ground up. These days I focus 100% of my time on building and managing B2B outbound campaigns for my clients to help them build the top of their sales funnels. My process uses a mix of artificial intelligence and manual research to determine the right leads, and the right messaging. We use tools like Chat GPT to create hyper-personalized messaging for each prospect, and then automate outreach through a combination of LinkedIn and cold email. Some of my preferred tools: - CRM: HubSpot, Monday.com, Pipedrive, Salesforce, etc. - Email: Apollo.io, Sendgrid, Mailreach, Klaviyo, Lemlist - LinkedIn: Sales navigator, Dux-Soup, Expandi, Lemlist - Sales engagement: Salesloft, Outreach.io - Sales enablement: Docusign, Pandadoc, Dealhub, Chili Piper - Sales intelligence: Fireflies.ai, Gong Types of companies I work with: - SaaS software - Consulting businesses - Agencies - Recruiting - Mergers and acquisitions (M&A), strategic acquirers, and business brokers - Startups

CRM
Mergers & Acquisitions
LinkedIn Lead Generation
Email Deliverability
Sales Strategy
LinkedIn Sales Navigator
Sales
Customer Relationship Management
Sales Operations
Sales Funnel Implementation
Sales Management
Email Automation
Cold Email
Sales Writing
Marketing Strategy
Marketing Automation
$80 hourly
- 5.0/5
- (50 jobs)
Specializing in Full-Stack Development, Cloud Architecture, and Cybersecurity With over 15 years in the tech industry, I am a seasoned Full-Stack Developer committed to crafting robust and scalable solutions that drive business success. I am passionate about a long-term partnership that goes beyond a one-time project and provides value to your business over the long run. Experience Across Sectors I've had the privilege of contributing my skills across startups and established corporations alike, primarily focusing on the development of in-house CRM and ERP backend systems as well as SaaS. I also specialize in designing RESTful APIs that serve as the backbone for mobile and web applications. Expertise in Shipping Solutions Having over a decade of experience in shipping solutions, I excel in API integration with major shipping carriers, ensuring seamless logistics and delivery. Marketplaces My portfolio includes the development of online marketplaces that connect consumers with service providers, particularly in the home renovation industry. I implement bank-grade security measures across web applications, safeguarding data in transit, at rest, and within the infrastructure. Technical Skill Set - Backend Development: Object-Oriented Programming with PHP/MySQL, React/Node, Python, DynamoDB - Frontend Development: Proficient in React and Angular (TypeScript/JavaScript) - Cloud Architecture: AWS cloud solutions, Serverless architectures, IaC - API Development: RESTful API design, documentation via Swagger - Frameworks: Remix, Next.Js, Yii, Silex, Laravel - Web Security: Implementation of best practices in cybersecurity Languages & Personal Interests In addition to my technical proficiencies, I am multilingual—fluent in English, French, Spanish and Ukrainian. When not at the keyboard, you'll find me indulging my love for travel, kayaking and hiking. Feel free to reach out for collaboration, partnerships, or any long-term engagements. Let's build something amazing together.

CRM
Logistics Management
RESTful Architecture
PHP
Database Design
Web Service
Yii2
API Development
Enterprise Software
Customer Relationship Management
Database Modeling
$30 hourly
- 4.6/5
- (3 jobs)
Experienced in building Salesforce Systems that reflect your business process, utilizing automation to create efficiencies, and provide clarity and insight into your business. Industry experience: Real Estate ( Lease, Sales, Property Management) , Finance, Free Zone and Retail Here you go with the general services I provide on Salesforce - Salesforce Customization Custom Workflow Processes and Approvals Process Apex and Visualforce Analyzing Data with Reports and Dashboards Einstein Analytics ( Tableau CRM) User Management Security and Sharing Data Management User Training and Documentation Nintex Doc Gen Salesforce certifications: Data Architect Salesforce Certified Tableau CRM and Einstein Discovery Consultant Certified Administrator Platform Developer I Certified App builder Certified Sales Cloud Consultant Certified Service Cloud Consultant Keywords: Salesforce Project Manager, Salesforce Business Analyst, Salesforce Optimization needed, need sf admin, need salesforce admin, Salesforce Migration Project, Data Migration to Salesforce, Salesforce specialist, Salesforce support, Salesforce Support Engineer, Salesforce Engineer, Salesforce Consultant, Salesforce Architect, Salesforce setup Specialist, Salesforce Setup, Salesforce Admin, Salesforce Administrator, SFDC Consultant, SFDC, Salesforce cli, Salesforce dev, SFDC Admin, Salesforce developer, SFDC Expert needed, SFDC Migration, Microsoft dynamics to Salesforce, Lead Management, Opportunity management, Pipeline setup, Salesforce Expert, Salesforce Data Migration & Conversion, Salesforce Data Import, Salesforce Data Export, Salesforce Integration, Salesforce Integration, REST API, Salesforce Integration Expert, Salesforce Customization, Salesforce Setup, Migration, Salesforce Reports & Dashboards, Screen Flow Expert needed, Salesforce Flows, Salesforce help, Visualforce, PDF rendering, Salesforce Website Integration, Web to Lead, Salesforce, Nintext, Drawloop, Conga, Flow Trigger, trigger flow error, LWC, APEX, Custom fields, custom objects, Lightning Developer, Convert to lightning, VF, Sales Cloud, Marketing Cloud, Sales funnel, set up Salesforce, set up pipeline, Lightning, Classic, Aura, Lightning Web Component, Lightning Framework, Visual force, Visualforce, VF, Lightning page, Apex, Trigger, Batch, Apex Class, Future Methods, Scheduler, Scheduled Apex, Batch, Queue, Queueable, Standard Objects, Custom Objects, Custom Fields, Validation, Validation Rules, Automation, Help with reports, Build reports, build dashboards, workflow automation, website integration, generate invoice, SF email templates, email templates, Salesforce email, Salesforce set up from Scratch, generate leads

CRM
Data Entry
Customer Relationship Management
Nintex
C#
Salesforce Lightning
Salesforce Service Cloud
Visualforce
Salesforce1
Microsoft SQL Server Programming
Salesforce App Development
Apex
Salesforce CRM
SOQL
SQL
$45 hourly
- 4.8/5
- (23 jobs)
As an operations specialist, I can help take the burden of day-to-day operations off your shoulders, allowing you to focus on your core skills and grow your business. With my expertise in operations management, I can provide you with the solutions you need to streamline your processes, increase efficiency, and improve your bottom line. As a coach or course creator, you have a unique set of skills that you are passionate about sharing with the world. However, you may find that the day-to-day operations of your business can take up a lot of your time and energy, leaving you with less time to focus on what you do best. This can lead to burnout, frustration, and even a decrease in the quality of your products or services. Here are some of the results my clients are getting: ✅helped businesses reduce their administrative time by up to 30% ✅increase their productivity by up to 25%, and reduce their costs by up to 15% ✅ implementing new systems and processes, optimising workflow, reducing waste, and improving quality control. ✅developing and implementing a new marketing funnel that increased sales by 20% ✅improving customer support processes that resulted in a 15% increase in customer satisfaction My clients have seen tangible results that have had a significant impact on their businesses. I have a unique combination of skills in operations management, project management, and online business management. I have experience working with coaches and course creators, and I understand the unique challenges they face in their industry. I am passionate about helping small business owners grow their businesses and achieve their goals. Here's what I specialize in: 👍🏽automating your administrative tasks 👍🏽ptimizing your marketing funnels 👍🏽improving your customer/client support 👍🏽provide you with the solutions you need "Alicia is an extremely valuable connection for my business. Forthcoming and direct when it came to improving our business and processes. Visionary and able to quickly adapt to our existing process. Definitely was a rare find for my company. We cherish the progress that resulted from our contract. We also cherish the one-off conversations that kept our team motivated. She can take teams to the next level." - Doug Walker I will take the time to understand your specific needs and challenges and work with you to develop a customized solution that meets your needs and helps you achieve your goals. Over the course of my career, I have worked with a variety of online businesses, including coaches, course creators, and e-commerce businesses. I have experience in a range of areas, including operations management, project management, marketing, and customer support. If you're ready to take your business to the next level, I invite you to contact me to schedule a consultation to see if we are a good fit. Together, we can identify the areas where you need the most help and develop a plan to address them. Let's work together to optimize your operations and help you grow your business.

CRM
Process Improvement
Problem Solving
Communications
Project Management
Management Consulting
Dubsado
Customer Relationship Management
Executive Support
Business Management
Business Operations
Business Strategy
Project Workflows
Team Management
$100 hourly
- 5.0/5
- (4 jobs)
I am a technical professional with a track record of success in Salesforce development, computer engineering, and project management for leading organizations. My professional experience includes Salesforce development and leading onshore/offshore development teams of 15+ in work assignments and project delivery. I am a quality-focused thought leader with expertise in Salesforce development and consulting, Salesforce Lightning, computer engineering, issue resolution, Salesforce customization, data validation, Agile methodology, Software Development Lifecycle (SDLC), cross-functional team leadership, process optimization, technology solutions, technical integrations, quality assurance, technical training, data mapping, sales, marketing, customer service and support administration, stakeholder engagement, technical requirements gathering, and project management. I have strong interpersonal, communication, and organizational skills, as well as expertise in change management, continuous improvement, and resource allocation. My technical skills include proficiency in Salesforce Schema builder, process builder, flows, app builder, components, and Lightning connect, as well as Apex Classes, Controllers, APIs, Triggers, and Web Services. I am also skilled in SOQL and SOSL and proficient in using profiles, roles, page layouts, organization-wide defaults, sharing rules, permission sets, custom settings, workflows, workflow approvals, reports, and dashboards. I am responsible for overseeing all needs of the Salesforce organization, including future releases and implementations.

CRM
Salesforce Sales Cloud
Visualforce
Salesforce Lightning
Customer Relationship Management
Service Cloud Administration
Salesforce
Software Integration
Salesforce CRM
Apex
SOAP
Salesforce Service Cloud
$38 hourly
- 5.0/5
- (3 jobs)
✅ Over 6 years of experience ✅ Worked with 20 Brand Internationally ✅ Conversion & Goal Oriented ✅ New Platforms & Technologies ✅ Social Media Management, Content Creation, Email Management + More Welcome to my profile! My name is Célia and I am happy to assist you with your business needs.✨ Tasks I work On: 👉 Complete Social Media Management 👉 Graphics & Branding 👉 Email Marketing & Leads Magnets 👉 SEO, Web Development & Maintenance 👉 Direct Outreach 👉 Project Management 👉 Business Development Strategy A little about me, I live in Toronto and I started my career in the corporate world within Finance and transitioned to Digital Marketing. I pride my self on focusing on the current trends, development, algorithm and software to keep up with the ever changing digital world we live in. I focus on more than just pretty images on Instagram, I truly believe in SEO, Paid Advertisement, Email- Marketing, Lead Generation and rising platforms to be the future of digital marketing.

CRM
Client Interview
Customer Relationship Management
CRM Software
Client Management
Freelance Marketing
Relationship Management
Event Planning
PPC Campaign Setup & Management
Administrate
Management Skills
Email Marketing
SEO Strategy
$63 hourly
- 5.0/5
- (3 jobs)
Hi, I'm Jake, a real estate financial analyst and project manager with over 5 years of experience in the industry. I specialize in due diligence, underwriting, cashflow forecasting, and project management. My experience includes sourcing properties, arranging financing from chartered banks, private lenders, and vendor take-backs, as well as managing all aspects of real estate projects, from initiation to monitoring. Services: - Due diligence & underwriting - Loan underwriting - Cashflow forecasting - Project plans - Project timelines & Gantt charts - Estimations & quantity takeoffs (QTOs) - Custom Excel reports & models - Investor presentations - Investment reports With my background in financial underwriting and project management, combined with my attention to detail, I excel in creating work that is accurate, clear, and actionable. In my past projects, I have sourced properties, completed due diligence, and underwritten transactions for deals between $800,000 and $6MM. I have also acted as a project manager on multiple projects with varying scopes for structures from 2,000 sq. ft to over 20,000 sq. ft, with budgets of $75,000 to over $400,000. My clients have included real estate investors, developers, and property management companies. If you're looking for a real estate financial analyst and project manager who can help you with due diligence, underwriting, cashflow forecasting, and project management, please feel free to contact me. I'm always happy to discuss your project needs and provide customized solutions that fit your specific requirements.

CRM
Project Management
Project Analysis
Customer Relationship Management
Construction Monitoring
Customer Retention
Jewelry Design
Relationship Management
Construction
Asset Management
Business Management
Cost Estimate
Cost Planning
Budget Proposal
Financial Modeling
Financial Analysis
$50 hourly
- 5.0/5
- (2 jobs)
Over 7 years of professional experience. Strong technical background with advanced knowledge of SQL and Tableau, Python, CRM systems, a variety of databases using SQL, PowerQuery, BigQuery, Project Management skills by using Jira, Airflow, Gitlab. Experienced in managing and prioritizing multiple projects. Possesses Data Science skills and knowledge of TensorFlow, Python, including Machine learning packages (scikit-learn, keras, etc)

CRM
LookML
Business
GitLab
CRM Software
SQL Programming
Customer Relationship Management
BigQuery
Project Management
Analytics
Business Intelligence
Looker
SQL
Tableau
Microsoft Excel
$35 hourly
- 5.0/5
- (1 job)
I love the long game of SEO. Doing keyword research and implementing the findings to find out how to get a client more traffic is one of my passions in the digital marketing industry. If you want more people who look like your buyers to find your website - I'm your guy! - Original content creation to rank for new keywords - Keyword research to improve existing pages to improve ranking on Google - Improve meta-descriptions, alt-tags, headings, etc. - Clear communication to help you learn what I'm doing for you - and why - 1-on-1 sessions to walk through any changes - your approval is essential on your website

CRM
Customer Relationship Management
SEO Content
Blog Content
Blog Writing
Blog Development
Blog
HubSpot
Content Writing
SEO Writing
SEO Strategy
Google Ads
SEO Keyword Research
$50 hourly
- 5.0/5
- (3 jobs)
I'm a business development professional with over 12 years of progressive strategic finance experience, building/leading high performing teams, and a collaborative relationship builder. I have a passion for using technology and data to fuel strategies that deliver sustainable growth. I have also provided financial stewardship used to influence new products from ideation to post-launch metric development.

CRM
Startup Consulting
Salesforce CRM
Analytical Presentation
Business Consulting
Data Analytics
Google Workspace
Financial Variance Analysis
Microsoft Power BI
Business Intelligence
Google
SQL
Customer Relationship Management
Looker
Microsoft Office
Business Development
$40 hourly
- 5.0/5
- (21 jobs)
Do you want a highly skilled, proactive, trusted, right-hand person who can asses and create processes or someone you have to guide through every step? That's the difference between someone with my level of experience and someone who charges less. I will free up your time so you can concentrate on growing the business. The adage is true, time is money! I am Top Rated Plus, which means I'm in the top 3% of approximately 18 million Upworkers, and after 6+ years on Upwork, I have a 100% job success score. I'm a whiz with Canva and content, I've created 1000s of social media posts. I'm also a professional copywriter with agency and international brand experience. I can improve your website, social media posts, emails, and marketing materials. (See my portfolio below) Experience includes work in the fields of advertising, eCommerce, education, publicity, coaching, health and wellness, biotechnology, non-profit, technology, and finance. I can assess and organize the administrative flow and processes of your entire business to make it more functional. I can consult on which software or tools would work best to increase efficiency. I can write effective job postings and hire or create shortlists for freelancers. I can manage staff and deadlines. I’m intelligent, proactive, resourceful and learn quickly. I’m self-motivated and have above-average writing and communication skills. I’m cheerful, outgoing and have a ‘do whatever it takes’ attitude. I haven't come across software I was unable to learn quickly. I'm an Internet research expert, if it's online...I'll find it. Above all, I'm RELIABLE and TRUSTWORTHY! I've hired freelancers for many of my clients and I know that they can be flakey and unreliable. I guarantee that if I take you on as a client, I will be reliable, communicative and will always meet deadlines. My references will back this up. Contact me today to discuss how I can help you grow your business!

CRM
Communication Skills
Calendar Management
Event Planning
Research & Strategy
Email Marketing
CRM Software
Internet Recruiting
Copywriting
Landing Page
Customer Relationship Management
Social Media Management
Travel Planning
Asana
Canva
Microsoft Office
$90 hourly
- 4.8/5
- (31 jobs)
Hi there, my name is Mike and I'm a critical thinker that knows how to get things done - efficiently and effectively. I have a track record of success and the 5-star reviews, certifications, and experience to back that up. I'm proud to report that I recently had the Expert-Vetted badge added to my account as one of the Top 1% of freelancers globally on Upwork. I'm primarily a HubSpot Engineer. I'm HubSpot certified and have a formal marketing education with a completely current skillset - including voice search, mobile, SMS, email, and social expertise. I know almost all aspects of the HUbSpot tool inside and out and I educate myself on new features as they become available. I also have years of experience in Salesforce, Microsoft Dynamics, and some lesser-known CRM tools like Vendasta - so I understand automation, integrations, segmentation, data mapping, and customer relationship management at a fundamental and strategic level. I can do more than simply operate Hubspot. I have worked with HubSpot Partner Agencies and have earned a level of HubSpot training and education that is not available to the general public - the Platform Consultant Certification level. You can only get to this level of certification if you have the full individual HubSpot Certification AND THEN work with a licensed HubSpot implementation agency to access this level of education. With this level of training, I'm 100% certified in all tools and have the customer service and business relationship training to work with you and your team to understand how your business functions, what automated and manual processes you need put in place, and the potential solution options we can deploy - along with the pros and cons of each choice and how it will impact existing systems. I can provide recommendations, options, and even staff training as needed to help you make progress as quickly and effectively as possible. Simply put: You tell me what you need and I build a system that delivers. The majority of my experience is with US markets, but I also understand Canadian, UK, Australian, and some EU markets well. I have built at least 30 HubSpot instances by myself and have likely worked with over 100 clients over the past 5 or 6 years - each from a different business sector with unique use cases and needs. What's really helpful is that I know "both sides of the coin" so to speak. I've been working as a manager or team lead in marketing for over ten years and know all aspects of digital marketing. I am an expert in strategy, content development, SEO, website optimization, customer journey mapping, analytics, paid ads, B2B and B2C sales and marketing, and more. I understand how content and campaigns interact with HubSpot's CRM, database, automations, and workflows to bind the content, the user journey, and the goal/outcome into one beautiful system that runs like clockwork. Contact me and I'll show you the value and growth I can provide for your business or project. Talk soon. Mike

CRM
Email Campaign Setup
Campaign Management
Marketing Automation Strategy
HubSpot
Google Analytics
User Experience Design
Customer Relationship Management
Marketing Strategy
Marketing Campaign Setup & Implementation
Inbound Marketing
Content Marketing
Search Engine Optimization
Email Marketing
Social Media Marketing
$75 hourly
- 4.6/5
- (52 jobs)
Microsoft Professional aspiring towards ERP/Dynamics NAV (Business Central)/CRM (CE) System Architect, Technical/Functional Consultant and Development position and over Twenty (20) years of experience and exceptionally advanced technical knowledge. I have been involved in the successful implementations of Microsoft Dynamics NAV (BC) and Microsoft Dynamics CRM (CE) in leading companies. This involves full implementation project circle Collecting Requirements, Analysis, creation Functional Requirements and Design Documents, Development and Customization according to customer requirement, Database installation and configuration, upgrading and end-user training. Also, I have experience in .NET, Web services, XML, Reporting services, System integration (SAP, Dynamics CRM, Magento, EDI, other systems API) and SQL Server Database queries and maintenance. - Experienced in Dynamics NAV (Dynamics 365 Business Central) developing and implementation - Experienced in Dynamics CRM (Dynamics 365 CE) developing and implementation - Experienced in MS SQL - Experienced in C/AL and AL Programming - Excellent knowledge of management financial accounting - Excellent knowledge of International accounting (IAS, GAAP) - Deep understanding of business processes

CRM
Microsoft Dynamics ERP
Microsoft Dynamics CRM
Customer Relationship Management
Microsoft Dynamics Development
Business Development
Microsoft Dynamics 365
Financial Management
$50 hourly
- 4.9/5
- (50 jobs)
I am a certified Freshdesk Product Expert who provides Freshdesk/Freshservice/Freshsales implementation services. Are you looking for a new CRM or helpdesk software for your sales/support team to set up from scratch? Are you already using one of the Freshworks products, but not sure if it was set up correctly and all the available features are utilized? Do you need someone to review your current Freshdesk system and improve your customer support? I will understand your business processes and daily workflow, analyze your current issues, and come up with a custom solution to meet your needs. Once you approve it, I will implement all the changes and test your account. If you and your agents are not sure how to use the new software, I’ll be glad to provide training. If you need the ongoing support of your account down the road, I will be there for you. My achievements: - Happy clients all over the world who have improved their business by using the Freshworks software that is well-tunned and meets their business requirements - Expert knowledge in process mapping, data integration, gap analysis, business requirement documentation, requirement facilitation. - Collaborative team player with strong communication skills, strategic planning, problem solving skills and the ability to work in a fast paced environment, fast-learner and good adaptability to new changes. - Excellent interpersonal and communication skills. - Capable of multi-tasking and working under pressure to meet tight deadlines. SKILLS • Software Requirements, Release Notes, Use Cases, User Manuals, Tutorial Videos, Manual Testing, Test Cases • Freshdesk, Balsamiq Wireframes, Visio, SQL, JIRA, Confluence, Active Reports, Active Query Builder, Camtasio Studio, Filezilla, MS Office (Word, Excel, Outlook), Tableau. LANGUAGES English – fluent Russian – native or bilingual Ukrainian - native or bilingual German – pre-intermediate

CRM
Freshworks CRM
Google Docs
CRM Software
Customer Support
Zapier
Ticketing System
Freshdesk
Helpdesk
Customer Relationship Management
$90 hourly
- 5.0/5
- (8 jobs)
A proven leader with more than 20 years of strategy, team management and digital solutioning. Tenured expertise in people, process and system optimizations leading to significant ROI and transformative improvements. Creative problem solving across multiple channels of business whilst navigating internal and external stakeholders. Influential thought leader with high capabilities in fast paced environments leading to balanced outcomes. Diverse experience managing conversation, communication, conflict with confidence throughout teams, management and peers. Unique capacity to lead and participate in creative problem solving leading to robust strategies for organization and business success. I have advanced knowledge and skills in: -E-commerce Strategy, Re-platforming, Optimization and Technology -Digital Marketing Strategy, Social Media Strategy -Email Marketing Systems, Campaigns, Integration and Marketing Automation -Analytics Setup and Analysis -Omnichannel Commerce -Mobile Optimization -Multi-Channel E-commerce and more... Proven experience working with 10's of 100's of e-commerce sites, websites and brick and mortar, omni-channel businesses. Contact me today.

CRM
MarTech
Product Roadmap
Project Management
Search Engine Marketing
Ecommerce
Management Consulting
Digital Transformation
Conversion Rate Optimization
Customer Relationship Management
Business Analysis
Ecommerce Website Development
Internet Marketing
Email Marketing
Google Analytics
Social Media Marketing
$45 hourly
- 5.0/5
- (42 jobs)
With 30+ years of experience in Development/IT/Accounting and Finance, I bring a wealth of industry experience to your business problems and solutions. Transparency and honesty have been my trademarks building solid long term relationships with my clients. My knowledge in small to mid-sized business applications ranging in industries from from manufacturing to stand alone SAAS custom web applications all align to bring you the best custom solution to fit your business. My primarily focus on full stack PHP/JavaScript/HTML5 development with MVC's like Laravel and VUE with a new focus in PWA's for mobile needs. I also have a wealth of experience in VBA and common productivity platforms like MS Office, Access/Excel etc. , If you're need falls into data analysis, I have a solid background in SQL languages and data extraction and transformation.

CRM
Custom PHP
Web Application
Web Development
Custom App
Vue.js
Vuetify
Customer Relationship Management
Vuex
Moodle
Microsoft Access Programming
Quasar Framework
Database
Laravel
JavaScript
SQL
PHP
API Integration
$75 hourly
- 5.0/5
- (2 jobs)
I help people get jobs in customer success. My approach to resumes differs from your average writer, this strategy is geared 100% towards landing more interviews and is meticulously crafted based on keyword visibility and modern design. 🔑 Analyzing industry related keywords to position you as the BEST candidate possible 💣 Showcasing IMPACT by prioritizing achievements over “responsibilities” ✔️ Optimizing your resume to pass the infamous “ATS” 🔥 Formatting content to be aesthetically pleasing 🔎 Ensuring proper grammar, punctuation, and flow A former team lead of customer success management at a Toronto SAAS company. I led a team of 9 customer success manager. Importantly, I have hired 15 people (i..e, support, onboarding team, account managers), created onboarding process, customer journeys, email outreaches, health scores, CSM scripts, playbooks for churn and renewals. I currently am a Key Enterprise customer success managers for the largest E-Commerce companies in Europe and Middle East Key Enterprise Customer Success Manager - Recharge ● Held the largest portfolio across 25 account managers, with an annual revenue of 50 million USD ●Managed 35 key accounts across Europe with 0 churn in 12 months ● Secured 15 contracts worth 50 million to 200 million USD with C-suite executives ● Developed product roadmap to increase EU company revenue (i.e., currency, language, payment processors) ● Established customer advisory board in Europe to shape product road map ● Revived company presence and merchant relationships throughout Europe following severe neglect ● Mentored 3 junior account managers in bi-weekly meetings to improve best practices and strategic advisement ● Established account manager best practices in data hygiene, Salesforce, notes, and call recording Enterprise Success Manager - Pencil • Managing 50+ accounts (Fortune 500 Enterprise accounts) and owning entire customer portfolio • Conduct recurring business reviews, identify up-sell opportunities, and manage customer renewals. • Owning entire customer lifecycle post sales • Established new service offering to increase client LTV 50% • Established standardized kickoff scripts for consistent customer experience • Direct the efforts of diverse groups to achieve program goals and objectives, including internal cross-functional teams, Product, Creative, Engineering, and 3rd party partners • Works progressively with sales and marketing team to identify customer growth areas, exploit strategic advantages, and build value for existing customers • Currently executing a project to create a customer journey map to affect time to value, value progression, and customer sentiment Customer Success Team Lead - OneLocal • Directly managed 7 CSM's remotely in UK, Canada, South America • Developed scalable process for new user on-boarding and ongoing training. • Create scripts for CSM's to enable scalable processes and consistent customer experience • Lead training sessions to continue to strengthen and develop the CSM team's core skills. • C-suite and Investor relationships for the company • Establishing a customer advisory board with product team to navigate road map • Work with the product and developer team to design, implement and improve-app user experience. • Creation and implementation of multiple customer journeys across the product suite. • Collaborating with the sales team to support company growth (case studies, referrals, training) • Own ultimate responsibility for the customer’s retention and expansion success with enterprise and Senior Customer Success Manager •Responsible for managing a portfolio comprised of 200+ small business clients and enterprise clients •Maintained client relationships to ensure adoption, retention, and expansion of SAAS products. •Carried monthly quota of churn and expansion. •Average churn of 3.7% across 6 months. •Aided in training new customer success team members on process and product•Responsible for managing a portfolio comprised of 200+ small business clients and enterprise clients •Maintained client relationships to ensure adoption, retention, and expansion of SAAS products. •Carried monthly quota of churn and expansion. •Average churn of 3.7% across 6 months. •Aided in training new customer success team members on process and product

CRM
Customer Engagement
Voice of the Customer
Customer Retention
Customer Information Control System
Customer Onboarding
Customer Experience Management Software
Customer Satisfaction
Customer Relationship Management
Customer Retention Strategy
Customer Experience Research
$30 hourly
- 4.9/5
- (22 jobs)
Experienced international business development specialist with a background in customer relations, strategic partnerships, and project management. I am a self-starter who takes the initiative to solve problems as quickly as possible (no, really). I worked with companies from Israel to Australia, and to the United States. I enjoy working with high-growth companies where individuals can wear different hats and scale rapidly.   With experience as a full sales cycle business representative, I am comfortable with lead generation, inbound/outbound outreach, and closing deals. Additionally, I often serve as the point of contact for accounts after acquisition, as many small companies require. I have successfully worked on strategic collaborative partnerships, most recently creating one from scratch—starting with zero partners and scaling to 20 in a short period. Each partnership equalling +10K a year in value(more depending on market). I have a proven track record of planning, executing, and delivering projects on time. My approach includes meticulous attention to detail and effective coordination with cross-functional teams. Tools like Trello and Asana are integral to my processes, ensuring that every project is organized and efficiently managed. I am proficient with various tech stacks like Mailchimp, Lemlist, and Hubspot, Apollo.io, Outreach, Asana, Clickup and Excel (again, no really). I am very fluent in Adobe Photoshop and Illustrator.   I prefer to back my actions with data and maintain thorough documentation.

CRM
Project Planning
Sales Operations
Business Operations
CRM Software
Project Management
Sales Strategy
Revenue Management
Business Development
Partnership Development
Microsoft Excel
Sales Management
Key Account Management
Customer Relationship Management
Sales Development
$85 hourly
- 4.1/5
- (65 jobs)
Unlock Your Business Potential: Toronto-Based No-Code Expert Turning Your Workflow Woes into Growth Opportunities. Feeling stuck due to inefficient processes? I specialize in transforming those bottlenecks into avenues for growth. Starting with stakeholder interviews, I pinpoint your pain areas and then design custom databases, workflows, and interfaces to solve them. I automate the repetitive, freeing your team to excel where they truly shine. And I'm not just a 'set it and forget it' consultant; I offer full training, onboarding, and ongoing support to ensure a seamless transition. Here's a snapshot of my impact in 6000+ hours of no/low-code consulting: - Digital Transformation for a Real Estate Firm: Built an Airtable-powered workflow and dashboards, cutting turnaround time in half. - Recruiting Firm Revolution: Automated a workflow integrating Twilio, Calendly, Stacker, and Airtable, enabling the handling of 7000+ resumes and hiring 400+ resources with just 2 admin staff in a year. - AI-Driven Lead Management: Created an AI-based auto-responder and priority classifier, reducing response time and increasing win rates from 11% to 20%. My Toolkit: Airtable, Make.com, Softr, Bubble, Internal, Tableau, Trello, Typeform, Jotform, and more. If it has a public API, I can integrate it. Ready to turn your workflow inefficiencies into growth catalysts? Let's redefine your success story. Start by diving into my case studies at vikasvimal.com/case-studies and dropping me a note here on Upwork.

CRM
ChatGPT
Process Improvement
Asana
Web Application
Customer Relationship Management
Data Migration
Automation
System Automation
Order Processing
Automated Workflow
Business Process Reengineering
Airtable
Business Process Automation
Project Management
API
$100 hourly
- 0.0/5
- (1 job)
About Me Dynamic and results-driven Chief Operating Officer (COO) with a proven track record in scaling startups and leading high-performance sales teams. Specializing in high-ticket closing, I have experience in multiple sales domains—from tech/software to education and oil/gas sales. With an exceptional close rate of 50% on qualified leads, I've consistently demonstrated the ability to drive revenue and achieve targets. I am currently the COO at a 7-figure startup, responsible for steering the company from a monthly revenue of $5k to over $200k. My focus is on sales operations, optimizing sales funnels, and overseeing the entire sales process to ensure profitability and scalability. Professional Experience Chief Operating Officer (COO), Coders Campus Headed Sales Operations, leading the startup to scale from $10k/mo to $150k+/mo in revenue. Developed and executed sales strategies that consistently exceeded revenue and profitability targets. Managed a multi-faceted sales team specializing in various sectors, from tech/software to education and pipeline sales. High Ticket Closer Closed deals ranging from $5k to $300k with an average close rate of 50% on qualified leads. Specialized in various types of sales, including tech/software, education, and pipeline sales. Consistently met and exceeded monthly and quarterly revenue targets. Skills High Ticket Closing Sales Strategy Development Team Leadership & Management Revenue Growth & Scalability Sales Funnel Optimization Availability Now that my current startup has reached a sustainable scale, I am open to part-time opportunities as a high-ticket closer. I am seeking roles that offer flexibility and have a proven sales process, with a track record of closing deals. I am available to take 2-3 calls per day to drive your business forward.

CRM
Lead Generation
Customer Relationship Management
Outbound Sales
B2B Marketing
Data Entry
Microsoft Word
HubSpot
$20 hourly
- 5.0/5
- (7 jobs)
Want to improve your EMAIL MARKETING performance? A proven ROI makes it your best buy. If you don't have a killer email marketing campaign in place you're going to lose potential customers. But with me, You have no worries! Because I will work with you to understand your business, your customers, and your goals. Then I will create a unique strategy that's tailored to deliver results (2X-4X ROI). However, I love the psychology of it and I understand it quite all right. It was in my interest to get even more professional, hence I learn, practiced and develop myself better at the university and ever since, I have been working with various businesses, small and large, local and international as a freelancer before I started here on Upwork. As an EMAIL MARKETING SPECIALIST, I understand the technical landscape of email, driving traffic, securing conversions, and building relationships with consumers new and old. If any of this looks like what your business need right now, Join me and let's make certain that you WIN! Best Regards Isaiah A.

CRM
Digital Marketing
Content Writing
Email & Newsletter
Customer Relationship Management
Sales Strategy
Social Media Advertising
Social Media Marketing
Web Design
Digital Marketing Strategy
Sales Funnel Copywriting
Email Design
Mailchimp
Email Campaign Setup
ActiveCampaign
Email Marketing
$20 hourly
- 5.0/5
- (6 jobs)
Hello, I'm an expert in digital Marketing with about 5 years experience, I represent brands by rendering digital services to startups and major brands both Online and Offline. I specialize in marketing strategic planning as well as sale systems. With in-depth understanding in: ✔ Email Marketing ✔ Lead generation ✔Social media marketing ✔SEO, Sales funnel and ✔Content marketing. I have successfully worked on Setting up Email campaign and Email automation, quality email template and newsletter design for firms, company using CRM platforms such as Mailchimp, Gohighlevel, Activecampaign, to mention a few. With my clients achieving their desired result i.e boost sales. Giving out the best is my greatest desire, I am very much open to new Jobs. Kindly reach out to me, I can help carve out a quality marketing strategy that suits your business, with the goal to achieve your desired result. Regards, Elijah

CRM
Digital Marketing
Blog Writing
Customer Relationship Management
Automated Workflow
Landing Page
HTML Newsletter
Email Deliverability
Social Media Marketing
Email Marketing
Constant Contact
Lead Nurturing
Email Campaign Setup
Lead Generation
ActiveCampaign
Mailchimp
$15 hourly
- 5.0/5
- (3 jobs)
PROFESSIONAL SUMMARY Organized and goal-oriented professional highly motivated to launch professional sales and business development career. Excellent interpersonal, communication, and relationship-building skills. Employs professionalism, listens attentively, communicates persuasively and follows through diligently to meet client and company needs., QUALIFICATIONS SUMMARY * Self-motivated * Team leadership * Project management * Public speaking * Data management * Conflict resolution * Report writing * Extremely organized * Extremely tech-savvy * Interpersonal and written * E-mail and direct mail * Social media strategy communication marketing campaigns developments * Bilingual in English & Spanish * Sales Reports * Trello, Asana & SAP software

CRM
Relationship Management
CRM Software
Resolves Conflict
Customer Relationship Management
Data Management
Business
Client Management
Business Development
Data Entry
Customer Satisfaction
Management Skills
Business Management
Marketing
Microsoft Office
Customer Service
$100 hourly
- 0.0/5
- (1 job)
FRACTIONAL CMO | BRAND STORY TELLER | PURPOSE DRIVEN A disciplined, focused, commercial-minded brand marketer with extensive global experience in brand, portfolio, and marketing strategy within Consumer-Packaged Goods (CPG) and Fast-Moving Consumer Goods (FMCG). A proven people leader with a solid ability to grow and develop talent. Focused on delivering top and bottom-line results, exceeding expectations, and growing businesses through passion, curiosity, and a make-it-happen approach. CORE COMPETENCIES Brand Strategy Consumer and Customer engagement Brand Activation Consumer Strategy and Insights People and Team Leader Communications Strategy Portfolio Architecture Campaign and Agency Management

CRM
International Marketing
Customer Relationship Management
Business Management
Branding & Marketing
Consumer Goods
Communications
Agile Project Management
Brand Management
Strategy
Organizational Structure
Client Management
Relationship Management
Branding
Brand Consulting
Brand Strategy
$20 hourly
- 5.0/5
- (1 job)
I am a digital marketing professional with an affinity for writing and helping others. Whether you need help with your digital marketing campaign or with writing & editing, I can offer my expertise! - Proficient in campaign strategy and implementation - Excellent Microsoft Office and Google Suite skills - Outstanding writing, editing, and tutoring abilities I will fully manage your project from start to finish. Let's work together!

CRM
Email Copywriting
Social Media Advertising
Academic Content Development
Marketing
Ad Copy
Digital Marketing
Editing & Proofreading
English Tutoring
Writing
Academic Research
Shopify
Customer Relationship Management
Content Writing
Digital Marketing Strategy
Creative Writing
$40 hourly
- 0.0/5
- (0 jobs)
Experienced in AI, prompt engineering, and e-commerce, I develop innovative AI solutions and optimize prompts for efficiency. With a strong e-commerce background, I have run successful businesses on Amazon, Shopify, and Facebook. so be sure that I'll manage your project end-to-end for success.

CRM
Digital Marketing
Customer Relationship Management
Cloud Computing
Automation
Ad Copy
Marketing
Mailchimp
Email Marketing Strategy
Email Marketing
Copywriting
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