13 Best CRM Developers For Hire In Victoria

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$60 hourly
- 5.0/5
- (13 jobs)
I use data-driven approaches and process to facilitate the optimization of your business operations to enhance efficiencies, reduce operating costs, and introduce opportunities to scale that allow you as Senior Leadership to focus your efforts on business growth. We will use proven processes and techniques to facilitate a structured, customer focused solution for your service oriented business. Client results: - 45% increase in customer satisfaction within 1 quarter - $77k in ongoing operating costs sourced with no impact to service, whilst increasing the customer experience - $120K savings in staffing resources You will have more time to work on the business knowing it can run without your regular oversight. I work alongside service oriented businesses earning with turnovers over $500K. Proficient working with: Workato Azure DevOps Zoho Monday.com Clickup Salesforce Trello SAP Jira My services: ✅ Business Coaching ✅ Digital transformation assessments and planning ✅ Continuous improvement planning ✅ Growth Strategy ✅ Operations Consulting ✅ Business Process Automation ✅ Building Training Programs ✅ SOP Creation ✅ File Management ✅ System Creation ✅ System Automation ✅ Efficiency Analysis and Improvements ✅ Project Management ✅ Operations Management ✅ UGC Management

CRM
Efficiency Leaders ELAP
Scrum
Azure DevOps
Critical Thinking Skills
Operations Management Software
Microsoft Excel
Digital Project Management
Project Management
Client Management
Business Operations
Business
Continuous Improvement
Customer Relationship Management
Process Improvement
Call Center Management
$70 hourly
- 4.5/5
- (9 jobs)
With over a decade of experience in NetSuite and Celigo, delivering innovative and strategic solutions across diverse industries is at the core of every project. Expertise spans from managing complex implementations to automating business workflows, with a focus on driving operational efficiency and long-term business success. Industries served include eCommerce, manufacturing, wholesale distribution, logistics, professional services, food & beverages, and global logistics. The commitment is to provide tailored solutions that streamline processes, reduce costs, and help businesses achieve sustainable growth. 💡 Valuable Certifications: 📜 NetSuite Certified Administrator (License No.: 14034) 📜 NetSuite Certified SuiteFoundation (License No.: 7844) 💡 Industry Expertise: ⚙️ Experience with multiple NetSuite implementations in the following industries: Retail & eCommerce, Manufacturing, Wholesale Distribution, Logistics, Professional Services, Software & Technology, Food & Beverages, Global Logistics. 💡 Module Expertise: ⚙️ Order-to-Cash Process: Streamline and optimize the complete sales cycle from customer order to payment collection, ensuring smooth transaction flows. ⚙️ Advanced Manufacturing: Help manufacturers manage complex production processes, integrating planning, scheduling, and production control. ⚙️ Electronic Bank Payments: Automate payment processes and integrate with banks for faster, error-free transactions. ⚙️ Dunning: Implement dunning processes to automate customer payment reminders and manage outstanding invoices. ⚙️ Advanced Revenue Management: Ensure compliance with revenue recognition rules and automate complex revenue calculations. ⚙️ Multi-Book Accounting: Simplify managing multiple sets of financial books, ensuring compliance with different accounting standards. ⚙️ Intercompany Transactions: Enable seamless intercompany transactions between subsidiaries, automating workflows to reduce manual entries and errors. 🛠 Techno-Functional Skillset: ⚙️ Advanced SQL knowledge on NetSuite Saved Searches ⚙️ SuiteScript 1.0 and 2.0/2.1 and SuiteFlow ⚙️ CSV import, Mass Update, and Custom PDF/HTML Templates ⚙️ SuiteCommerce Advanced Development, including My Account, ShopFlow, SEO Optimization ⚙️ Netsuite Form Customizations, Implementations, Saved Searches, Reports, and Dashboard Customization ⚙️ Webservices (PHP, JAVA, C#) Integration 🏆 Notable Achievements: ✔️ Vendor Payment Customization for different payment types, automating bill payment records and generating XML files for bank integrations. ✔️ CSV Automations: ABA and CBA Payment files, processing CSV data from external endpoints or NetSuite file cabinet. ✔️ Custom Customer Statements for large customer bases, producing multi-layer flat files. ✔️ Custom GL Plugin Development. ✔️ Integration works using Restlet/Suitelet. 🔧 Unique Projects: ⚙️ Created custom NetSuite logic for intercompany transactions between subsidiaries, using SuiteScript 2.0. ⚙️ Developed a custom SuiteApp for BOM cost investigation and reporting, including a custom interface within NetSuite for querying. ⚙️ Designed a custom Engineering Change Order Process for a manufacturer of scientific instruments using SuiteFlow to streamline approvals across multiple departments. ⚙️ Created BOM Cost Rollup Logic for investigating complex BOM costs, including multi-layer parent-child components. ⚙️ Built a Serial Investigator Logic using SuiteScript to track serials involved in complex BOM assembly builds. 💼 Why Hire Me? ✅ Extensive Experience: Over a decade of expertise in NetSuite and Celigo implementations across diverse industries. ✅ Tailored Solutions: I provide custom solutions that address your unique business challenges, ensuring efficiency and optimized workflows. ✅ Techno-Functional Expertise: With both technical and functional expertise, I approach problems holistically, offering comprehensive solutions. ✅ Proven Track Record: I have a strong history of delivering successful projects, from complex intercompany transaction logic to advanced BOM cost analysis. ✅ Commitment to Excellence: I pride myself on high-quality service, clear communication, and meeting deadlines. 🤝 Let’s Work Together! If you’re looking for a skilled professional to optimize your NetSuite environment or integrate Celigo into your operations, I’m ready to help. Let’s collaborate to drive real results for your business. Reach out today, and let's get started!

CRM
NetSuite Administration
Restlet
API
Enterprise Resource Planning
System Configuration
Finance
NetSuite Development
Ecommerce Website Development
JavaScript
Oracle NetSuite
SuiteScript
Customer Relationship Management
$70 hourly
- 5.0/5
- (3 jobs)
Gathering, filtering, organising, describing, inspiring, convincing, compelling - that's good writing. I digest complex ideas and express them in ways that move. 12 years writing fundraising copy has honed my talent for 'calling to action'. I have written grants, appeal letters, cases for support, business cases, technical CRM documents, social media, emails, phone and video scripts, web page content, and conducted research and interviewing. I can engage your prospects and inspire them with your mission. I'm also an expert in the use of Excel / Google Sheets, CRM databases, bulk emailers like Mail Chimp and Campaign Monitor and skilled in translating quantitative data into meaninful language. A systems thinker, I'm tertiary educated in geography and environmental science.

CRM
Report Writing
Candidate Interviewing
Direct Marketing
Grant Writing
Fundraising
Microsoft Excel
Customer Relationship Management
Google Sheets
Direct Mail
Copywriting
$40 hourly
- 5.0/5
- (3 jobs)
Wish you could find a VA who knows what needs to be done without asking? Well, you found her! ✓ Over 10+ years of experience working as a Virtual/Personal Assistant and in Customer Service ✓ Flexible hours ✓ Not afraid of hard deadlines ✓ Extremely proactive ✓ Great knowledge of all admin tasks, marketing (email & socials) and customer service ✓ Excellent sense of urgency ✓ Able to multi task and prioritize tasks with ease I take initiative and run independently with tasks with very little instruction required. I come to (virtual) work with a smile on my face and have a positive attitude towards everything I do 👍 *** MAJOR ACHIEVEMENTS*** ⚠️Happy Customer = Repeat Customer⚠️ Whilst running a small business unsupervised, I handled a large corporate booking which required coordinating over 100 staff into individual appointment slots! The client was so satisfied they made a repeat booking 1 year in advance. ⚠️Viral Video = 62% Increased Sales⚠️ A Facebook video campaign I created and managed went viral, racking up over 1 million views. I tested 20+ headlines with 5 different creatives to achieve that outcome. This campaign resulted in an increase in sales of 62% for the client. Specialized Skills 🌟 Customer Support - CRM Usage (Zendesk, Intercom, Hubspot) 🌟 Amazon FBA Assistant (Seller Central Management, keyword research, listing management etc) 🌟 Facebook & Instagram Ads Campaign Management 🌟 SEO Blog/Article Writing (detailed research, content writing, SEO optimization) 🌟 Social Media Account Management (content research, creation, scheduling, moderation) 🌟 Website Design and Management (WordPress , Elementor, Wix) 🌟 Project Management (Asana, Clickup, Monday.com, Trello etc) General Skills ➡ Email Management / Handling ➡ Scheduling/Calendar ➡ Email Marketing ➡ Word/Excel ➡ Web Research ➡ Admin Support ➡ Search Engine Optimization ➡ Data Entry ➡ File Organization ➡ Customer Service ➡ Microsoft Office ➡ Google Suite ➡ Google Drive

CRM
Customer Support
Customer Relationship Management
Amazon FBA
Social Media Management
Customer Service
Administrative Support
Administrate
Project Management
Email Communication
Scheduling
Facebook Ads Manager
Email Support
Office Administration
$40 hourly
- 0.0/5
- (2 jobs)
After graduation from NCSU I worked in the technical communications field mostly around RTP (Research Triangle Park). Later I took a detour and joined the US Naval Reserves to satisfy my sense of adventure. This was an invaluable learning experience and growth period, but the structure of the military was not a lifelong fit. After the Navy, I pursued an acting career in Los Angeles. It was a struggle to work odd jobs at all hours and still go to auditions. However, I had many interesting experiences I will never forget. This chapter in my life taught me faith, persistence and humility. I later entered the sales force to earn more money and better utilize my abilities. While honing my skills and closing home improvement services, furniture, and cars I developed a deep commitment to only endorse products of high quality and to be accountable, open, and honest. I knew the internet was the future and hearkened to the call of my technical background. I dove in, read books, learned computer

CRM
Web Application
Outbound Sales
Advertisement
Classifieds Posting
Salesforce CRM
Relationship Management
Copywriting
Paid Media
Client Management
Press Advertising
Sales Presentation
Sales
Customer Relationship Management
CRM Software
Ad Copy
$50 hourly
- 0.0/5
- (0 jobs)
I am a developer with experience in building salesforce CRM for small to large enterprise, from scratch to major enhancements or uplift. Implementation of Sales, service, community and marketing cloud.

CRM
Customer Relationship Management
Salesforce CRM
CRM Software
Salesforce
$30 hourly
- 5.0/5
- (1 job)
Objective With a background in sales and a bachelor's degree in chemical engineering, I have gained a solid foundation in both technical and interpersonal skills. While my experience may not specifically lie in the field of finance, I firmly believe that hard work is the key to success in any endeavor. My biggest strength is my unwavering determination to learn and put in the effort required to excel in any role I undertake. I am confident that my ability to adapt, learn quickly, and work diligently will enable me to contribute positively to any team or project, even in areas where I may not have direct experience. I am committed to continuously expanding my skill set and making valuable contributions to my team and organization.

CRM
Customer Relationship Management
Chemical Engineering
Outbound Sales
Coaching
Executive Coaching
Customer Service
Relationship Management
Sales
Direct Sales
Mathematics
$35 hourly
- 0.0/5
- (0 jobs)
I'm a skilled freelancer specializing in customer service and marketing assistance. With a solid background in both fields, I bring efficiency, professionalism, and creativity to every project. Let's work together to bring your vision to life and exceed your expectations! * knows how to make social media content to promote a product. * Product presentation to be posted in social media, I can help * Customer engagement tasks * Regular communication is important to me, so lets get in touch

CRM
Customer Relationship Management
Customer Care
Customer Engagement
Advertisement
Social Media Advertising
Email Campaign
Phone Communication
Customer Service
$40 hourly
- 0.0/5
- (0 jobs)
CAREER OBJECTIVE Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyses, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Skilled Electrical Apprentice with experience in residential and commercial electrical systems. Demonstrated ability to troubleshoot complex wiring issues, install new electrical panels, and ensure safety compliance. Known for strong problem-solving skills and commitment to high-quality workmanship. Contributed to improving energy efficiency and system functionality in previous roles.

CRM
Customer Relationship Management
Database
Database Management
CRM Software
Autodesk Revit
$70 hourly
- 0.0/5
- (0 jobs)
About Me I am a seasoned Customer Experience and Operational Excellence Leader with over 22 years of proven expertise in driving exceptional results for global organizations. My passion lies in transforming customer experiences, optimizing processes, and building high-performing teams that deliver measurable outcomes. What I Excel At: Customer Success Leadership: I specialize in elevating customer satisfaction (CSAT) and Voice of the Customer (VOC) scores through tailored strategies that foster trust, loyalty, and long-term client relationships. My initiatives have driven 15% VOC improvements and secured contract renewals and revenue growth across multiple portfolios. Operational Excellence: By leveraging Lean principles and advanced analytics, I have designed scalable solutions that improve efficiency, reduce costs, and align operations with business goals. My efforts include reducing attrition from 27% to 3% and delivering a gross profit turnaround from -12% to +30%. Transformational Leadership: I empower cross-functional teams through innovative training programs, behavior-based quality assurance, and mentorship. My approach has increased engagement, accelerated skill development, and improved onboarding time by 50%. Strategic Communication and Insights: Adept at translating complex data into actionable strategies, I provide transparency and instill confidence at all organizational levels. My expertise includes managing executive communications, post-incident reports, and stakeholder presentations that drive results. Why Choose Me? I combine a data-driven mindset with an unwavering commitment to customer success. Whether it's developing end-to-end service delivery plans, improving compliance, or driving customer-centric innovation, I thrive in fast-paced, results-oriented environments. Let’s collaborate to transform challenges into opportunities and achieve your business goals with precision and excellence.

CRM
Quality Audit
Training & Development
Customer Lifecycle Messaging
Customer Relationship Management
Customer Experience Management Software
Customer Care
Phone Communication
Root Cause Analysis
Client Management
Contract Management
Team Management
Coaching
Leadership Coaching
Leadership Development
Customer Service
$27 hourly
- 0.0/5
- (0 jobs)
My dedication to excellent performance, ability to interact effectively and professionally with all levels of stakeholders and personnel. I am diligent, assertive, with excellent communication and customer service skills, who adapts quickly to new environments and is always eager to learn and acquire new skills. I can successfully apply my own individual attributes and experience to productively undertake any task assigned, with a belief of high attention to detail is a necessity in any business.

CRM
Customer Relationship Management
Project Management
General Transcription
Microsoft Project
Virtual Assistance
Data Entry
$25 hourly
- 5.0/5
- (2 jobs)
Specialising in support operations, customer experience, simplifying processes & project management. I help clients boost their business by refining customer support operations, streamlining processes, managing partners, optimising business operations and guiding projects. If you’re looking to build an efficient operations model, have a project that needs a manager, or need some guidance on service & support processes, I can help you work through your goals to simplify your day-to-day ops, free up time, and enhance your business. I have over 12 years of experience, from the ground floor of customer-facing retail through to building & leading global escalated support teams in tech. My Services 🟢 Operations Management 🟢 Service & Support Management - customer experience 🟢 Support Platform Implementation - Zendesk, etc 🟢 Project Management - end-to-end, ideation to delivery 🟢 Process Improvement - development, streamlining & knowledge management 🟢 Stakeholder & Partner Management 🟢 Creative brand support - copyediting, proofreading, digital marketing, video/photo Skills Include ➡️ Experience with support systems & CRMs: Zendesk, Salesforce & more ➡️ Familiar with project management platforms: Monday, Asana, Trello, Atlassian (Jira, Confluence) ➡️ Social media platforms: Facebook, Instagram, Twitter, LinkedIn ➡️ Design & collaboration platforms: Miro & more ➡️ Digital marketing foundations ➡️ Photography & videography (incl. Adobe Suite use) ➡️ Copyediting, proofreading, technical writing, process writing ➡️ Native English speaker; limited German proficiency If you’ve got any questions about my experience & availability or would like to chat about how I can help - please feel free to reach out with a DM. Always happy to connect!

CRM
Editing & Proofreading
Customer Experience
Customer Support
Digital Project Management
Business Management
Operations Management Software
Business Operations
Stakeholder Management
Client Management
Salesforce
Zendesk
Customer Relationship Management
Customer Experience Management Software
Project Management Support
Project Management
$35 hourly
- 0.0/5
- (0 jobs)
Hey there! I'm Thomas, your new Customer Success/CRM guru. With 8 years of client-facing expertise under my belt, I've had the privilege of managing and consulting to top-tier enterprise clients including industry giants like Accor, ALH, and Leading Universities in Australia such as UNSW. Having spent 2 years in Senior Customer Success for high-growth SaaS startups, and consulting on partnership deals I've honed my skills in growing and retaining clients across diverse industries and developing impactful strategy. Here's what I bring to the table: 👉 Mastering advanced automation & CRM solutions to streamline your processes 👉 Eliciting and analyzing problems to find the root cause and troubleshooting to provide solutions that work 👉 Crafting bespoke customer success strategies tailored to fuel your growth and retention 👉 Elevating onboarding processes for increased adoption and engagement If you're ready to skyrocket your customer metrics, shoot me a message and let's start the journey together! 🚀

CRM
Business Consulting
Growth Strategy
Sales Strategy
Customer Engagement
Customer Onboarding
CRM Automation
CRM Development
SaaS
Key Account Management
Customer Relationship Management
CRM Software
Journey Mapping
Customer Experience
Zoho CRM
HubSpot
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