27 Best Customer Acquistion Freelancers For Hire In England

Check out Customer Acquistion Freelancers in England with the skills you need for your next job.

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$50 hourly
- 5.0/5
- (3 jobs)
I am an ASO Manager with experience of 3+ years on both iOS and Google Play Platforms. Increase CVR through keywords research and implementation, A/B testing of new creatives, localisation and culturalisation of product pages and competitor research. Worked with tools such as AppAnnie, Sensor Tower, AppTweak, Splitmetrics & Mobile Action. I am also working on mobile User Acquisition with experience on TikTok, Google, Meta, Unity and Apple Search Ads.

Customer Acquistion
Customer Acquisition
Performance Marketing
Growth Strategy
Mobile App Localization
App Store Optimization
Organic Traffic Growth
Mobile App Strategy
A/B Testing
$80 hourly
- 5.0/5
- (17 jobs)
✅ 13+ years of experience in IT & Software Solutions 🏢 Ex-Bank of England & $1M Startup Exit 🚀 Expert with: • HubSpot (certified partner) - since 2017 • Zapier - since 2018 • Zendesk (certified partner) - since 2017 • Intercom - since 2018 I work with businesses to streamline workflows, automate tasks, and integrate powerful software solutions, resulting in enhanced productivity and improved customer experience. I'm also experienced with Aircall, JustCall, WhatsApp Business, Tidio, Asana, Xero, Slack, Rezdy, Google Sheets, Google Analytics, Google Ads, Meta Ads, TikTok Ads, WordPress, Elementor and WooCommerce. ⚡With over 13 years of experience, I bring a wealth of expertise to transform your business. I can help streamline workflows, automate tasks, save time, reduce costs, and increase output. I specialise in analysing current internal processes, identifying inefficiencies, and implementing solutions. ⭐ You'll receive a 5-star service. With over 200 5-star Google reviews for my previous business, I've earned the trust of clients, including Google, KPMG, Deloitte, Dior, LVMH, Salesforce, and monday.com. 🌍 I've helped businesses across various industries, including SaaS, e-commerce, hospitality, travel, banking, finance, manufacturing, crypto, education, local services and retail. My tailored solutions focus on improving internal processes, optimising technology, and enhancing customer experiences. 🤝 You'll work directly with me, and we can communicate via Upwork, Slack, Teams, or WhatsApp.

Customer Acquistion
Marketing Automation
Customer Onboarding
Customer Acquisition
Software Integration
Customer Engagement
Automation
Customer Experience
Business Transformation
CRM Software
Live Chat Software
Zapier
Desktop Application
Slack
Zendesk
HubSpot
$20 hourly
- 5.0/5
- (10 jobs)
🌟 Welcome to my profile! 🌟 Are you in need of a highly skilled and reliable Healthcare Virtual Assistant with expertise in credentialing and various administrative tasks? Look no further! With a proven track record in creating comprehensive CAQH profiles from scratch and seamlessly navigating the complex world of insurance applications, I am dedicated to optimizing your healthcare practice's efficiency and success. 💼 Who Am I? 💼 I am a results-oriented Healthcare Virtual Assistant and Credentialing Assistant. With over 10 years of hands-on experience in the medical field, I possess an in-depth understanding of the intricacies involved in healthcare administration, credentialing, and insurance processing. I specialize in assisting healthcare organisations like yours to streamline operations and maximize productivity. 🔑 Key Skills and Services 🔑 🌟 CAQH Creation and Management: As a skilled credentialing expert, I excel in crafting CAQH profiles from scratch, ensuring they are accurate, up-to-date, and comply with industry standards. Let me handle the meticulous task of organizing and maintaining your provider information, relieving you of administrative burden. 🌟 Insurance Application Assistance: Navigating the world of insurance applications can be overwhelming. I am well-versed in working with leading insurance providers such as Aetna, Magellan, Carelon, Optum, BCBS, Cigna amongst others. Rest assured, I will meticulously handle the application process, ensuring compliance with all requirements and accelerating your acceptance timeline. 🌟 Medical Billing Support: Tackling medical billing complexities can be a significant drain on your time and resources. Leave it to me! With my comprehensive understanding of medical billing practices and EFT systems, I will ensure accurate coding, prompt claim submissions, and smooth revenue cycle management. Let's optimize your financial performance together! 💡 Your Success Is My Priority 💡 By collaborating with me, you gain a proactive partner dedicated to delivering exceptional results. I bring a meticulous attention to detail, an analytical mindset, and a strong commitment to client satisfaction. My goal is to enhance your practice's operations, increase efficiency, and help you focus on delivering outstanding patient care. 🚀 Ready to Take Your Healthcare Practice to New Heights? 🚀 Let's join forces to revolutionize your administrative processes and propel your healthcare practice towards success. Reach out to me today for a personalized consultation and discover how I can transform your operations. Remember, success awaits those who take the first step. Don't miss this opportunity to optimize your practice's efficiency and increase your revenue. Contact me now, and let's embark on this exciting journey together! Looking forward to connecting with you soon. Best regards, Nneka Ogazi.

Customer Acquistion
Insurance Verification
Medical Billing & Coding
Healthcare
Phone Support
Email Support
Lead Generation
Communication Etiquette
Product Knowledge
Administrative Support
Telemarketing
Customer Service
Customer Acquisition
Customer Satisfaction
Email Communication
Data Entry
$76 hourly
- 5.0/5
- (3 jobs)
I am an Online business manager currently taking on new clients and can offer short-term, and long-term support to help you grow your company. I limit the number of projects I work on to ensure I deliver you the best possible results. I have multifaceted experience across the leisure, hospitality, and wellness sector, at a senior level and can tailor my approach to a wide range of people. I have successfully transitioned multiple businesses through periods of change by delivering supportive management and coaching and evolving teams into healthy target-driven units, but also pulling up my sleeves and getting stuck in. I offer a strong balance between customer focus and achieving revenue targets, helping maintain strong long-term relationships. I am approachable, balanced, hard-working, and adaptable.

Customer Acquistion
Customer Engagement
Project Management
Business Operations
Event Planning
Lead Generation
Customer Acquisition
Sales Presentation
Customer Service
Relationship Management
Team Management
$40 hourly
- 5.0/5
- (1 job)
Hi there! I'm Daniya, a dedicated and experienced customer success manager with a passion for understanding and meeting the needs of clients. At CodeLyft, I work closely with our team of talented data scientists and software engineers to deliver high-quality solutions to our clients. With a background in customer service and a deep understanding of the tech industry, I excel at building and maintaining strong relationships with clients, identifying their needs, and working collaboratively to find the best solutions. Whether it's answering questions, providing guidance, or addressing concerns, I am committed to ensuring that our clients receive exceptional service at every stage of their engagement with us. If you're looking for a reliable and skilled customer success manager who can help you achieve your goals, look no further! I'm excited to bring my expertise and dedication to your team and help you achieve success.

Customer Acquistion
Contract Management
Customer Development
Customer Engagement
Customer Acquisition
$75 hourly
- 5.0/5
- (3 jobs)
I am a seasoned Email & Mobile Marketing professional with extensive strategy and operational experience across real estate, e-commerce, travel & hospitality, non-profit, finance and pharmaceutical sectors. I've spent the last 10 years specializing in CRM and have proficiency in a range of CDPs and ESPs including Mailchimp, ActiveCampaign, Klaviyo and Braze. I can unlock growth for your business by creating customer-first, data-driven, and human conversations at scale. If we work together, I'll ensure your Email & Mobile programs: - Attract, convert and retain more customers - Have a clear call to action, compelling copy and template design - Leverage segmentation to reach the right audience at the right time - Create 1:1, personalized conversations at scale with automated flows and targeted campaigns Whether you're just tapping into CRM or looking for ways to optimize your existing programs, I can: - Audit existing campaigns and setup - Complete a comprehensive customer journey map - Define a successful CRM & Lifecycle marketing strategy - Create key audience segments - Automate ongoing and triggered campaigns - Build and manage a recurring campaign schedule - Unlock personalization opportunities - Provide testing, launch and analytics support to break down results into actionable next steps - Develop assets including design and copywriting I'm a direct and proactive communicator, and will fully manage your brief from start to finish. Note: I am new to Upwork and my Work History on the platform will reflect that. I'd be more than happy to complete a case study or initial project prior to beginning any work.

Customer Acquistion
Product Marketing
Customer Acquisition
Audience Segmentation
SMS
Documentation
Customer Lifecycle Messaging
Mobile Marketing
Customer Segmentation
Content Strategy
CRM Software
Customer Engagement
Customer Retention
CRM Development
CRM Automation
Email Marketing
$45 hourly
- 5.0/5
- (4 jobs)
I am a freelance digital marketer, with a passion for quality, and an excellent eye for detail. From small to medium-sized businesses, let me help you level up your brand and excite your customers with engaging content. - Copywriting & Content SEO - Keyword Research & Analysis - Blogging - Google Business Profile Optimisation - Wordpress & Wix Proficient - Wix System Support - Website Design (Wix) - Social Media Support (Design & Copywriting) Google Digital Marketing Certification. Experience with individual clients and marketing agencies.

Customer Acquistion
Customer Acquisition
Lead Generation
Social Media Marketing
Blog Writing
Website Audit
Google
Copywriting
Content SEO
Keyword Research
Web Design
Wix
SEO Strategy
Search Engine Optimization
Technical SEO
Digital Marketing
$7 hourly
- 5.0/5
- (6 jobs)
Thank you for checking out my profile. So glad to have you here! Are you looking for a customer service superstar who is capable of delivering top-notch customer service and giving your customers a wow experience always? Look no further, I am the right choice. Rendering excellent customer service is what I love doing and I take it seriously. I have over 4 years of experience in customer service. I resolve conflicts and complaints in a timely and polite manner. I am an active listener and I have strong verbal and written communication skills, coupled with professional phone etiquette. I leave my customer satisfied by giving exceptional customer/client service. You can count on me for superb service delivery. Some of my deliverables include; - Phone support -Customer support - Data entry - Email handling -Knowledge of CRM tools like intercom and click up I am available to take some workload off you and contribute my quota to the growth of your company. Your success is my priority. Reach out to me let's discuss your goals further.

Customer Acquistion
Customer Acquisition
Administrative Support
Communication Etiquette
Customer Service
Product Knowledge
Customer Satisfaction
Data Entry
Inbound Inquiry
Order Tracking
Email Support
$65 hourly
- 4.2/5
- (20 jobs)
HIRE SUCCESS! Ready to scale your business quickly and repeatably? I help entrepreneurs, start-ups and SMEs achieve REPEATABLE BUSINESS GROWTH through coaching, systems building and sales execution. 💵 Sold $3.5mm of complex B2B software to Fortune 500 companies and Large Enterprises across US & EMEA including BP, Lloyds Bank, HD Supply, H&M and more. 🗺️ Shortened sales cycles by 25% through process optimisation. 🖥️ Streamlined sales & marketing workflows across Salesforce, Hubspot, Salesloft & more. 🏆 10 years of outbound sales, revenue operations and go-to-market strategy. Selling in an increasingly volatile global marketplace requires effective systems, tools, expertise and processes. "Sales need not be a problem, simply a process." My clients are implementing the right process; enabling them to increase deal sizes while reducing cycle times by 25%. I can't deliver results for everybody though. But we may be a good fit if you're thinking ● "We need to implement a repeatable, scalable sales process so we can aggressively grow" ● "How do we maximise value from our sales/marketing tech stack?" ● "Our deals keep stalling and our forecasts are unreliable" ● "We need to speak with more prospects and get them to commit to action" ● "How can my team lose non-deals faster and win real deals faster?" ● "I need a slick, integrated sales process that existing and new team members easily grasp" By working together, you will: ● Win larger deals, more often ● Confidently qualify out of deals faster, and focus efforts on winning ● Implement a repeatable, scalable sales process that drives predictable revenue growth ● Compel prospects to action and empower them to sell internally ● Engage prospects with insight and ensure your teams deliver value with every interaction ● Align a prospect's buying process with your selling process for efficient collaboration Specific services include: Sales & Business Development Services 👍Outbound messaging 👍 Individual sales person and leadership coaching 👍Research methods and market analysis 👍Account mapping 👍Partner channel design and creation 👍Complex B2B sales and SaaS sales 👍Individual and management coaching 👍Always be qualifying, MEDDICC, SPIN and more Revenue & Sales Ops Services: ✅Go-to-market strategy ✅Salesforce, CRM and outreach tool process design & implementation ✅Salesforce reporting & dashboards ✅Funnel & sales analytics ✅Sales & commission compensation modelling ✅Sales process definition ✅Business case documentation & ROI calculations ✅Territory management

Customer Acquistion
Business Development
Customer Acquisition
Growth Analytics
Growth Strategy
Sales Leadership
Sales Operations
Sales
Sales Development
$25 hourly
- 4.9/5
- (14 jobs)
PROFESSIONAL SUMMARY I was in the music business for 18 years as a songwriter and singer. I am still signed to Universal Music Publishing until 2026. I signed record deals with Creation, Ministry of Sound, Mercury and GUT Records. I moved into corporate sales in 2006. I am a very experienced appointment maker and telesales man. I generated over 1 million pounds in sponsorship for leading UK technology events company Whithall Media from 2010 to 2020 part time. I moved to Hong Kong in 2012 to work for Devere Group and then moved to Thailand to start my teaching career in 2014. I then moved to China to teach English and then back to Hong Kong to teach English in learning centres and public schools. I then moved back to the UK to work for Whitehall Media in 2019. I moved to Istanbul in Turkey, in September 2020 to teach English. I have now been teaching online for Native Camp for 2 and a half years. I have also been making appointments for a New York Health Care provider Isaac Health for the last 14 months. I book appointments for them and I have helped them grow. I am also an experienced blogger. I DON'T WORK FOR COMMISSION ONLY.

Customer Acquistion
Blog Development
English
Content Writing
Music
Phone Communication
Blog Content
Blog Writing
Business Development
Customer Acquisition
Sales
Outbound Sales
Sales & Marketing
Cold Calling
$60 hourly
- 3.7/5
- (1 job)
PROFESSIONAL Customer-oriented, strategic-thinking sales professional with over 26 years of SUMMARY experience in facilitating relationships, developing partnerships, maintaining top accounts, and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage background into new role with dynamic organisation.

Customer Acquistion
Mergers & Acquisitions
International Development
Sales
Contract Negotiation
Business Management
Acquisitions
Sales Presentation
International Sales
Management Skills
Customer Acquisition
Lead Generation
$30 hourly
- 5.0/5
- (4 jobs)
Greetings! I am a trave professional with over 20 years experience, I have worked as a tour guide, a travel agent, a reservations manager, a business development manager, face to face and online. I have extensive knowledge of destinations, understand b2b travel tools and have access to a myriad of products through my network: accommodation (hotels, apartments, villas), transport (flights, trains, cars, transfers), private jets, sightseeing (tours and individual visits), sporting events all around the world (football, motorsports, rugby, tennis, basketball, NFL...), concerts, boat chartering and anything else you might be after. I own a travel company, called Tramuda, where I specialise mostly in land bookings, individual and group reservation be it leisure or corporate. Do get in touch if you need help for a private or a business travel project. I am dynamic and very approachable, happy to discuss any plan. Customer satisfaction is paramount to me and new projects are always an exciting challenge. I kook forward to hearing from you! Very best regards! Geraldine

Customer Acquistion
Scheduling
Customer Acquisition
Customer Service
Business Development
People Management
Price & Quote Negotiation
Communications
Lifestyle & Travel
Travel Planning
Travel Itinerary
Hospitality & Tourism
Travel Advice
Event Planning
Team Management
French
$120 hourly
- 0.0/5
- (1 job)
Experienced Growth manager and strategist with experience managing full-funnel marketing teams. Currently lead customer acquisition for a B2B SaaS product at an edtech org.

Customer Acquistion
Lead Generation
Marketing
Marketing Operations & Workflow
Forecasting
Lead Generation Strategy
Growth Hacking
Customer Acquisition
Business Development
Growth Analytics
Marketing Automation Strategy
Marketing Strategy
Sales & Marketing
Marketing Management
Customer Acquisition Strategy
Growth Strategy
$75 hourly
- 0.0/5
- (0 jobs)
With over 6 years of experience helping idea-stage founders bring their visions to life, I specialise in validating business ideas, designing compelling value propositions, and guiding startups through the journey from concept to revenue. My track record includes helping founders raise over £50 million and working with 400 idea-stage founders. I've assisted many in proving their concepts and securing their first round of funding, and importantly, I’ve also helped many founders disprove their ideas, saving them significant time and money by avoiding unviable ventures. I have developed and run accelerator programmes in the UK, Singapore, and Malaysia, which are designed to provide comprehensive support to early-stage startups. These programmes are industry agnostic, allowing me to work with a diverse range of startups, while also having specialised tracks for health tech and sports tech. My accelerators have successfully guided startups through intensive bootcamps, mentorship sessions, and investor pitch days, equipping founders with the tools and knowledge to scale their businesses rapidly. Each year, I review over 1500 applications for investment, providing me with a deep understanding of what investors seek. My coaching has empowered hundreds of founders to apply key lean startup principles, significantly reducing their risk of failure. Additionally, my experience as an angel investor has given me first-hand insight into what makes a startup truly investable, further enriching the guidance I offer to founders. Here’s what I can offer: -Problem Validation: Ensuring your idea addresses a real, impactful problem through thorough market research and customer interviews. -Value Proposition Design: Crafting clear and compelling value propositions that highlight your unique benefits. -Rapid Idea and Solution Generation: Quickly generating and iterating on ideas to find the best solutions for your target market. -Proof of Concept Creation: Developing revenue-generating proof of concepts with minimal technical requirements, ideal for non-technical founders. -Budget-Friendly Marketing: Implementing effective marketing strategies that require little to no budget. -MVP Development: Guiding you on the most efficient pathways to develop a Minimum Viable Product (MVP). -Pitch Deck Creation: Assisting in creating compelling pitch decks that capture investor interest. -Fundraising Strategy: Advising on fundraising strategies to attract investors and secure necessary funding. -Lean Canvas and Business Model: Developing lean canvases and business models to streamline your business planning process. Why Choose Me? -Extensive Experience: Hands-on approach with a history of successfully guiding startups from idea to execution. -Proven Success: Demonstrated ability to secure significant investments and run successful accelerator programmes. -Investor Insight: Direct experience reviewing thousands of investment applications, giving me unique insight into what works. -Founder-Centric Approach: Focused on actionable strategies and practical solutions that drive results for founders. By choosing to work with me, you're not just getting a consultant; you're gaining a dedicated partner committed to your startup's success.

Customer Acquistion
Lean Startup
Problem Solving
Lean Consulting
Startup Consulting
Pitch Deck
Startup Pitchbook
Venture Capital
Customer Acquisition
Market Validation
Investment Preparation
Lean Development
Pitchbook
$100 hourly
- 0.0/5
- (0 jobs)
Are you looking for someone who specialises in strategy, delivering change and driving growth? Someone with experience across brand, eCommerce, social media, creative, content, copywriting, analytics and tech? Marketing Director with 20+ years split pretty evenly across agency and client, both FTSE 100 and SME. Most recently I delivered a new hybrid marketing function in the commercial drone sector delivering month on month growth. Before this I led digital marketing transformation programmes at both Wolseley and Avon moving both to digital first, always on brands. Prior to this I was at Currys PC World where I brought two brands together, revised the comms strategy and improved ROI across all channels whilst reducing production costs and fees. Ahead of this I worked at a number of agencies always learning new marketing skills across mobile operators, wine companies, cruise ships, law firms, banks even flapjacks and muffins. Being on Upwork gives me the opportunity to bring 20 years experience to those looking not just for strategy but for someone who can deliver the day to day, who can put in place the support and tools needed, who will always be on hand and who understands you should treat every £ as if its your own. Delivery for start ups and SMEs is especially exciting.

Customer Acquistion
Freelance Marketing
Customer Acquisition
B2B Marketing
Marketing Presentation
Campaign Management
Strategy
B2C Marketing
Startup Consulting
Digital Strategy
Communication Strategy
Copywriting
Brand Marketing
Brand Consulting
Social Media Engagement
Search Engine Optimization
$50 hourly
- 0.0/5
- (0 jobs)
13 years in E-commerce, Customer Retention and Email Channel. Key Skills: Retention Strategies; Personalisation; Lifecycle & Automation Programs, Project Management, CRM, Email Marketing, Push Marketing, E-Commerce. Personal Characteristics: customer centric, target driven, ability to gracefully handle multiple projects in a fast-paced environment, tech-savvy with a passion for story telling.

Customer Acquistion
Email Campaign Optimization
Google Analytics
Freelance Marketing
Email & Newsletter
Marketing
Customer Acquisition
Customer Retention
Paid Media
Customer Relationship Management
Email Automation
$25 hourly
- 5.0/5
- (2 jobs)
I'm the freelance marketing expert your business needs. 🖐 I help build brands that matter. 🚀 Having worked for 15+ years inside some of the biggest marketing agencies in London and New York, I now help awesome start-up scale (it's way more rewarding 💕). I’ve a proven track record in achieving aggressive growth of start-up companies focused on B2C, B2B and B2B2C. Imagine being the go-to name in your space. 🤩 I show you how to create a totally unique selling point, then market it like a pro. 👉 Founders I've helped scale past 7-figures: 8 👉 Total Ad Spend Managed: £30M+ 👉 Total Ad Spend Managed: Clients served over 12 years: 1000+ I help with: ⭐️ Brand Positioning ⭐️ Content and Copywriting ⭐️ Social Media Management ⭐️ Google Ads, PPC and SEO ⭐️ Social Ads and Paid Media ⭐️ Marketing Funnels ⭐️ Email Marketing ⭐️ Investment Fundraising And so much more… I’m Experienced in creating marketing strategies, overseeing their implementation and budget management - and simply being the extra pair of hands you need. I'll fully manage the project from start to finish, allowing you to focus on your business Let's Chat! Hannah

Customer Acquistion
Paid Media
Customer Acquisition
Performance Marketing
Google Ads
PPC Campaign Setup & Management
Brand Positioning
Social Media Advertising
Social Media Content
Copywriting
Marketing Strategy
Email Marketing
Blog Content
Content Writing
Freelance Marketing
Marketing Automation Strategy
$85 hourly
- 0.0/5
- (0 jobs)
For 17+ years I’ve concentrated on the full marketing funnel to drive brand and content awareness, to ultimately increase sales, acquisition & retention in the most cost effective way. In short, I add value through better execution. This has always involved: - Google Analytics - GA4 - Google Tag Manager (GTM), - Performance marketing covering - Facebook advertising, FB Ads, Instagram - Amazon DSP, Programmatic - YouTube advertising - Google Ads and Bing Ads - Snapchat ads From Paid to Organic I can help across the full digital marketing mix. I'm a specialist in the full consumer journey creating Marketing Strategy that includes Audience targeting (Lookalike, prospecting and persona based), Campaign management, Media Planning, Digital Operations. Tagging, Tracking and helping you see how your ads become revenue seen in GA4 is what I enjoy most. Building processes for marketing to add more value through better execution is something I excel at and can share numerous case studies having worked with small businesses with 1-3 owners, startups & founders, and large global companies like Huawei, Jaguar/Land Rover, Eurosport & the NBA, The Access Group (SaaS) and Finixio (an online publishing empire with content across many regulated industries) I fully manage your project brief and have a long history of successful work and very happy clients. Though I'm new to Upwork my clients are more than happy to speak with you to give their recommendation for my work and passion

Customer Acquistion
Digital Strategy
Strategy
Digital Project Management
Audience Targeting
Google Analytics
Campaign Reporting
Campaign Management
Build Lookalike Audiences
Customer Acquisition
Google Tag Manager
Performance Marketing
Analytics
Campaign Optimization
Influencer Marketing
Integrated Marketing
$19 hourly
- 5.0/5
- (2 jobs)
AVAILABLE NOW DAILY AFTER 6PM UK TIME 10-15 HOURS A WEEK I'm a credit controller with in depth knowledge of credit control, credit limits, accounts receivable and sales ledger /account management. My daily tasks include administration, translation and connecting with customers in German and English both verbally and written via various platforms. I have previously worked for a company that required me to translate travel itineraries, brochures and tickets. ▪️Level 3 in Credit Export and Consumer management ▪️Hard working individual with good level of customer service and administration skills. ▪️Fluent in German and English both verbally and written with previous on-the-job translation experience. ▪️Keen eye for detail. ▪️Several years of data entry and proof reading (data entry) experience ▪️Project management experience ▪️Good working knowledge of Microsoft office products, in particular Microsoft Word and Excel. ▪️Tutoring experience ▪️Vast social media/ internet and Microsoft knowledge. ▪️Fast learner, adaptable and versatile.

Customer Acquistion
Office 365
Customer Acquisition
Customer Engagement
Administrate
Customer Service
Translation
Microsoft Excel
$40 hourly
- 0.0/5
- (2 jobs)
Driven and results-oriented professional with 15+ years’ experience in customer service, client success, and business operations. As a quick learner with transferable skills, I have been able to develop a track record of success across various industries, including social media, finance, education, and hospitality. In my career, I have managed thousands of customer queries, online reviews, payments, and disputes; built and managed 50+ help centers for eCommerce brands and mobile apps; created 300+ knowledge base tutorials and articles; mapped and implemented processes; tracked KPIs and OKRs; led successful optimization, system integration, and service automation projects; recruited, trained, and managed customer service and client outreach teams; and even started my own business, still trading today. At this time, I am exploring remote work opportunities and looking to take advantage of the flexibility that freelance work can provide. However, I remain focused on excellence and will happily give my best to any role I am hired to do, even briefly.

Customer Acquistion
Pipedrive
Salesforce
Asana
Notion
Atlassian Confluence
Management Skills
Leadership Skills
Project Management
Business Operations
Business Development
Customer Acquisition
Customer Experience
Customer Service
Jira
Zendesk
$40 hourly
- 5.0/5
- (2 jobs)
I am a Financial Crime and Compliance Expert, experienced in management and oversight of multiple global teams, preventing financial crime and delivering the best outcomes for businesses and their customers. KYC, CDD and EDD checks for onboarding, Customer comms where necessary. High volume transaction monitoring Closures, defunds and SAR writing. Oversight over AML Teams and point of escalation for all complex cases. Sign-off and submission for suspicious activity reports. Creation and review of business wide risk assessments, customer risk assessments and new product risk assessments. Creating and managing transaction monitoring and payment screening rules. Writing and reviewing policies and procedures for the AML and Compliance functions, including but not limited to, onboarding and KYC, transaction monitoring, internal and external reporting and offboarding. Internal and external reporting to boards, committees key partners, suppliers and regulators. Oversight and management of compliance monitoring programme. Onboarding, management and training of junior AML staff and wider company teams in relation to AML and CTF.

Customer Acquistion
Customer Retention
Customer Relationship Management
Customer Acquisition
Resume Screening
Recruiting
Business Development
Complaint Management
Compliance
Anti-Money Laundering
$100 hourly
- 0.0/5
- (0 jobs)
I’m a strategy professional with 8+ years of experience working in management consulting and in-house strategy roles across multiple top-tier, global organisations (Accenture, Warner Bros.). I have specialist experience working in Technology, Media and Entertainment industries, structuring and solving problems across international markets. I can help with: - Go-to-Market strategy and planning - Market sizing & business case development - New product development & launch - M&A and commercial partnerships - Portfolio rationalisation & margin improvement - OKR & goal setting - Executive & board of directors reporting

Customer Acquistion
Growth Strategy
Customer Acquisition
Streaming Platform
Process Improvement
Media & Entertainment
Business
Post-Merger Integration
Mergers & Acquisitions
KPI Metric Development
Go-to-Market Strategy
Financial Modeling
Business Cases
Strategy
Digital Strategy
$35 hourly
- 0.0/5
- (0 jobs)
I'm an award-winning digital marketer with 15+ years of experience in etail & FMCG. Proven track record of increasing brand awareness and consideration, driving inbound traffic, driving revenue growth and improving conversion and customer retention. Experience across Consumer Electronics, FMCG, Fashion and Homeware.

Customer Acquistion
Customer Retention Strategy
Shopify Development
Affiliate Marketing
Email Automation
Email Marketing Strategy
Loyalty Marketing
Customer Data Platform
Customer Analysis
Customer Acquisition
Customer Retention
UX & UI
Conversion Rate Optimization
Digital Marketing Strategy
Digital Marketing
Ecommerce
$50 hourly
- 0.0/5
- (0 jobs)
With 7 years of senior sales experience I’ve got it nailed 💥 Throughout my career is have consistently exceeded targets and expectations which has won me awards both in the UK and USA. My journey began as a sales rep in the North West of the UK and rapidly ascended to a Regional Sales Manager role in the Medical Device arena where I have sold to and negotiated large contract wins to private businesses, NHS England, and NHS Wales. I have developed, coached and mentored junior field based teams and devised specialist strategies to exceed targets, continually win new business and provide exceptional customer service and satisfaction. I am passionate about mentoring emerging sales talent and sharing my insights and successes to help others succeed. My skills include but are not limited to: • Lead Generation & Prospecting: Skilled in identifying and qualifying potential clients, • Client Relationship Management: Building and maintaining long-lasting customer relationships, • Sales Strategy Development: Crafting innovative sales strategies that align with business goals, • Negotiation & Closing: Proficient in negotiating deals and closing sales effectively, • Team Leadership: Leading and mentoring sales teams to achieve and surpass targets. If you are looking for a dedicated, results-driven sales expert to help grow your business I am your ideal partner. Reach out now so we can ACHIEVE GREATNESS together!

Customer Acquistion
Upselling
High-Ticket Closing
Customer Service
Customer Acquisition
Professional Tone
Sales
Relationship Management
Relationship Building
Sales Management
Sales Leadership
Sales Analytics
Sales Call
Sales & Marketing Collateral
Sales Coaching
Interpersonal Skills
$35 hourly
- 0.0/5
- (2 jobs)
I create compelling, SEO-optimized copy for coaches, therapists, organizational leaders, and consultants. With 10+ years of copywriting experience, an academic background in health, psychology, and wellness, and an MBA specializing in marketing, my goals is to speak for your brand and grow your business by maximizing your traffic, engagement, and sales. My expertise: • Website copywriting • Email marketing copy • Blog writing • Advertising copy for social media and Google “Catherine is a hugely talented writer who managed to express the feeling of my brand even better than I could have imagined! I can't wait to work with her again on my next project. Did I already say Hugely talented?! 10/10” "Very friendly, professional, willing to take ideas on board, but also has a great sense of independent creativity when required. 100% recommend!" "Catherine is an exceptional copywriter, able to adapt her writing style to the target audience, delivering flawless articles and on time. I highly recommend her." I believe truly powerful content starts with: 1. Knowing your target audience 2. Knowing your USPs 3. Integrating and engaging through relevant channels 4. Collaboration 5. Performance evaluation and iteration ABOUT ME: While freelance copywriting has always been my passion, since starting my postgraduate studies, I have concentrated almost exclusively on helping small-to-medium-sized business owners grow. My email, website, and blog copywriting experience inspired me to focus my MBA research and thesis on digital growth in startups, where I gained a deep knowledge of the marketing communications strategies that shape my copy today. My considerable experience collaborating with coaches, consultants, educators, and organizational leaders means I am always expanding my already extensive organizational and positive psychology knowledge. If you're looking for a B2B copywriter who can quickly understand your goals and help you realize tangible results like CTR, improved CRO, and conversions, please don't hesitate to drop me a line :)

Customer Acquistion
Customer Retention
Customer Acquisition
Business Writing
Writing
Marketing
Content Writing
Blog Content
Blog Writing
Editing & Proofreading
SEO Content
Website Copywriting
Email Copywriting
Copywriting
Content Marketing
$55 hourly
- 0.0/5
- (0 jobs)
First-class University of Bath graduate with remote project management expertise at London Sport and GB Surfing. Skilled in business development, website SEO, copywriting, administration, client generation, creative branding and social media management; seeking to support a wellness entrepreneur as a proactive virtual assistant.

Customer Acquistion
Health & Wellness
Meditation
Customer Service
Customer Acquisition
Podcast Content
Public Speaking
Social Media Content
SEO Content
Creative Strategy
Content Writing
Copywriting
Administrative Support
Personal Administration
Virtual Assistance
Business Development
$50 hourly
- 0.0/5
- (0 jobs)
Experienced Customer Success Account Manager specialising in software for large-scale clients across multiple industries. Proven track record of consistently achieving and exceeding revenue targets through retention and new business development. Skilled in influencing and negotiating, building partnerships with high-risk customers, and creating scalable, cost-effective technology solutions. With a focus on customer excellence and satisfaction, I am confident in my ability to strengthen any Customer Success team and bring a wide range of expertise that drives growth and success.

Customer Acquistion
Customer Feedback Documentation
Customer Onboarding
Customer Engagement
Customer Experience
Customer Acquisition Strategy
Customer Care
Customer Acquisition
Sales Presentation
Sales Analytics
Sales & Marketing
Sales Coaching
Management Skills
Technical Support
Technical Project Management
Customer Service
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